Annual Report - SPCAA

2019

Annual Report

MESSAGE FROM THE EXECUTIVE DIRECTOR

ADMINISTRATIVE

BOARD OF DIRECTORS

DATA FIGURES

HUMAN RESOURCES

WORKPLACE SAFETY

PROGRAMS

ROAD TO SUCCESS

UNITS OF SERVICE

3

4

5

6

7

8

9-28

29-37

38-39

TABLE OF CONTENTS

3

MESSAGE FROM THE EXECUTIVE DIRECTOR

4

WILLIAM D. POWELL, JR.

EXECUTIVE DIRECTOR

YEARS WITH AGENCY: 45

ROGER CARDENAS

DEPUTY DIRECTOR


HEALTH SERVICES DIRECTOR

WHITNEY QUICK, CPA

CHIEF FINANCE OFFICER


MELINDA HARVEY

PLANNER/GRANT WRITER


ADOLFO PEREZ

EXECUTIVE ASSISTANT


ADMINISTRATION

5

BOARD PRESIDENT BOARD MEMBERS

Erasmo Magallanes—Hockley County Judge Jim Barron

Judge Duane Daniel

Judge Rusty Forbes

Ronn Garcia

Robert Hanneman

Joe Hargrove

Sara Hernandez

Judge Pat Henry

Marilyn Jennings

Mayor W. H. Johnson

Mayor Louise Jones

Patrisha Manzano

Nora Marquez

Michael Rangel

Rickie Redman

Alma Rodriguez

Jason Sanchez

Dr. Robin Satterwhite

Billy Stone

Dolores Torres

Dianne Washington

BOARD FIRST VICE PRESIDENT

George Gonzales—Hale County

BOARD SECOND VICE PRESIDENT

Danny Marquez—Lamb County

BOARD SECRETARY

Viola Olivares—Lubbock County

HEAD START REPRESENTATIVE

Lance Stanford — Lubbock County

BOARD OF DIRECTORS

SPCAA ANNUAL BOARD DINNER AND TRAINING

On April 18, 2019, SPCAA held its annual board dinner and training at Spirit Ranch, Lubbock, Texas. Guest Speaker was Denise Harlow, Chief Executive Officer for the Commu-nity Action Partnership. Ms. Harlow spoke on the im-portance of being involved on the Board, the Community Action network, and supporting worthy causes that help communities.

6

PAYROLL CHECKS ISSUED BY

SOUTH PLAINS COMMUNITY ACTION

15,260

NUMBER OF W-2s MAILED OUT

BY SPCAA

992

TOTAL VENDOR PAYMENTS ISSUED

17,122

NUMBER OF FORM 1099s

426

DATA FIGURES

7

At South Plains Community Action Association (SPCAA), we be-lieve the strength of our organization is its people. We value integri-ty and honesty as core values, and embrace people with different cultures and backgrounds. Our employees are vital to the success of the organization, and work hard every day to overcome the many challenges involved, but also enjoy the many successes. While serving a large and diverse population of children, families, young adults, elderly, and physically challenged, the staff at SPCAA make it a priority to be the best they can.

FULL-TIME EMPLOYEES

450

PART-TIME EMPLOYEES

250

ANDY B. CATES

DIRECTOR OF HUMAN RESOURCES


Sexual Harassment Prevention

Customer Service Training

Dealing with Hostile Clients

Management Training

HUMAN RESOURCES

60 Trainings Topics Conducted

8

The Risk & Safety Division serves as a key program

for maintaining a safe working environment designed

to limit accidents and health exposures for employ-

ees in the organization. This is accomplished

through the Risk & Safety Officer helping to develop,

direct and carry out policies and procedures of the

organization, to minimize OSHA citation potential, re-

duce risk exposure or loss, and helping staff, clients,

and Board members understand areas of Health and

Safety.

18 AGENCY AUTO DELETION

1 PROPERTY DELETIONS

28 AGENCY AUTO ADDITIONS

1 PROPERTY ADDED

22 SAFETY/TRAINING CLASSES

2 REPORTABLE INJURIES

LARRY K. MARTIN

CORPORATE SAFETY &

PROPERTY


CORPORATE SAFETY & PROPERTY

9

SPCAA has been providing transportation since 1964; at the beginning these services were only for agency pro-

gram recipients. In 1980, SPARTAN Transportation was formed, and the earlier restrictions were removed, making

public transportation an option for all community members.

SPARTAN provides in-town and out-of-town rural public transportation for residents of seventeen counties regard-

less of age, sex, race, creed, color, and national origin. These services enable the general public the opportunity to

access employment, education, shopping, recreation, medical service providers, and social service agencies.

COUNTY ONE WAY TRIPS

BAILEY 1,726

COCHRAN 396

CROSBY 2,702

DICKENS 442

FLOYD 1,452

GARZA 1,696

HALE 42,115

HOCKLEY 23,363

LAMB 9,249

LYNN 1,005

MITCHELL 1,569

MOTLEY 202

RURAL

LUBBOCK 31,056

SCURRY 7,960

TERRY 8,601

YOAKUM 1,470

TOTAL 135,004

BRIAN BAKER

TRANSPORTATION

DIRECTOR


SPARTAN TRANSPORTATION

10

HEAD START & EARLY HEAD START

South Plains Head Start serves children ages 3-5 at grantee operated centers and at

partner sites, including 11 area public school systems and the YWCA of Lubbock.

South Plains Early Head Start serves infants, toddlers and pregnant women at 4

grantee operated sites.

Head Start and Early Head Start provide comprehensive, high quality early childhood,

health, and integrated services. All aspects of the program focus on meeting child and

family needs on an individual basis. Assessments, document reviews, observations,

and interviews provide data of individual needs. Needs and services are tracked us-

ing the Child Plus Data Management System.

The Head Start Act of 2007 for School Readiness set some exciting and challenging

quality improvement targets for both Head Start and Early Head Start. Some are

highlighted on these pages.

PARENT, FAMILY AND COMMUNITY ENGAGEMENT

• Resource Fairs • Parent Engagement Activities

CARRIE ALTMAN

DIRECTOR


1111

COUNTY PROGRAM

NAME

CHILDREN

SERVED

PHYSICALS

COMPLETED

MEDICAL FOLLOWUPS

COMPLETED

DIAGNOSED

DISABILITY

DENTAL EXAMS

COMPLETED

DENTAL

FOLLOWUPS

COMPLETED

PREGNANT

CLIENTS

BAILEY MULESHOE ISD 62 59 1 7 57 25 0

COCHRAN MORTON ISD 30 30 0 3 30 9 0

CROSBY CROSBYTON ISD 18 17 0 2 18 6 0

FLOYD FLOYDADA ISD 56 55 0 4 53 14 0

GARZA WINDHAM HS 25 23 1 2 21 3 0

WINDHAM EHS 14 12 2 2 13 0 2

HALE

CREATIVE ZONES

HS 68 62 0 6 64 13 0

CREATIVE ZONES

EHS 28 28 3 2 27 0 3

HALE COUNTY HB 38 38 1 4 38 0 0

HOCKLEY

LEVELLAND

BUILDING BLOCKS

HS

61 60 1 5 57 15 0

LEVELLAND

BUILDING BLOCKS

EHS

25 25 0 1 22 0 2

LEVELLAND ISD

ABC 112 112 0 20 112 43 0

ROPES ISD 41 39 0 1 40 5 0

SMYER ISD 20 19 0 0 19 1 0

LAMB

LITTLEFIELD ISD 62 59 0 7 59 19 0

LITTLE STEPS 20 20 0 1 20 0 0

LITTLE STEPS EHS 14 12 1 1 13 0 5

SUDAN ISD 22 22 1 2 22 9 0

LUBBOCK

EDDIE

RICHARDSON 138 131 8 14 132 24 0

EDDIE RICHARD-

SON EHS 53 49 1 4 51 0 0

YWCA LEGACY 176 164 9 11 158 29 0

YWCA O’NEIL 20 20 1 2 19 2 0

YWCA CDC CCP 135 120 12 19 122 0 0

YWCA LEGACY

CCP 32 25 2 5 23 0 0

SLATON ISD 50 44 0 10 44 14 0

LYNN LYNN CO HB 19 18 1 2 18 0 0

TERRY

BROWNFIELD ISD 167 162 3 18 161 43 0

EHS CUB HOUSE 10 10 0 1 8 0 5

TERRY COUNTY

HB 19 16 0 2 16 0 1

YOAKUM FUTURE

SUCCESS 17 17 1 3 17 7 0

TOTAL 1,552 1,468 49 161 1,454 281 18

HEAD START & EARLY HEAD START 3300

SUCCESS IN PARTNERSHIPS

Partnerships are essential to the success of SPCAA in Head Start and Early Head Start. SPCAA partners

with eleven local Independent School Districts and the YWCA of Lubbock to provide Head Start and Early

Head Start services on the South Plains. Building a strong educational foundation early for a child is

essential.

EDDIE RICHARDSON CENTER HS/EHS

YWCA CDC Participated in the cardboard challenge.

Diaper Day!! Resource Fair connecting families with great resources.

YWCA CDC OF LUBBOCK

The Quality Day of Play was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. (Additional photos of the event.)

1122

HOME HEALTH & PRIMARY HEALTH CARE

COUNTY CLIENTS SERVED

CROSBY 51

DICKENS 1

GARZA 138

MOTLEY 2

TOTAL 192

• Health Risk Assessment

• Out-Patient Laboratory Tests & X-Rays

• Benefits Screening and Referral

• History & Physical Examination

• Two Medication Prescriptions per month

• Medical Nutrition Therapy Consultation

• Eligibility Determination

PRIMARY HEALTH CARE — This program is for those needing assistance with prescriptions and out-patient medi-

cal care. It is a co-payment program which contracts with pharmacies and medical clinics with minimal cost to eligible

clients. PHC clients are eligible for these services:

HOME HEALTH PROGRAM — These services are available throughout the entire

South Plains region, in the counties listed below. Both short-term and extended care

services are available. SPCAA’s knowledgeable staff can arrange for nursing care,

physical, speech and occupational therapy, social work, certified home health aides, and

a wealth of other services vital to the improvement of many challenging conditions.

South Plains Community action changes lives, embodies the spirit of hope, improving

the quality of life for residents of the South Plains. SPCAA Home Health is licensed and

certified through the Texas Department of Health.

COUNTY COMMUNITY CARE FOR

AGED & DISABILED (CCAD)

CONSUMER BASED

ALTERNATIVE (CBA)

HOURS

SERVED

REPEATED

SERVICES

FIRST TIME

SERVICES

BAILEY 5 0 61 3 2

COCHRAN 10 2 246 11 1

CROSBY 1 0 19.5 1 0

FLOYD 3 1 76.5 4 0

GARZA 5 0 69 5 0

HALE 9 2 236.5 9 2

HOCKLEY 45 8 719.25 31 22

LAMB 16 1 237 10 7

LUBBOCK 23 7 494.5 19 11

LYNN 1 0 26.5 1 0

TERRY 9 2 213.5 7 4

YOAKUM 1 0 16 0 1

TOTAL 128 23 2,415.25 101 50

ROGER CARDENAS

DEPUTY DIRECTOR & HEALTH

SERVICES DIRECTOR


2299

THE PARTNER ADVANTAGE

SPCAA Head Start and Early Head Start provides services on the South Plains partnering with elev-

en local independent School Districts and the YWCA of Lubbock. Community involvement builds

strong partnerships that enable children to participate and create teachable moments. Various ISD

staff and community leaders are welcomed into the facilities to read and provide educational experi-

ences to children.

WINDHAM HS/EHS

DAWN JONES—POST ISD

CREATIVE ZONES HS/EHS

PLAINVIEW POLICE DEPARTMENT

VETERAN’S DAY FUTURE SUCCESS, DENVER CITY ISD

GINGER WILSON—LIBRARIAN

FUTURE SUCCESS, DENVER CITY ISD

BUS & PEDESTRIAN SAFETY FUTURE SUCCESS, DENVER CITY ISD

13

SENIOR COMPANION PROGRAM

The Senior Companion Program is a service initiative through which people age 60 and older provide assistance

and friendship to other elderly individuals who are homebound and, generally, live alone. By taking care of simple

chores, arranging transportation to medical appointments and offering contact to the outside world, Senior Com-

panions also provide respite care to relieve live-in-caretakers for short periods of time. They usually serve two to

four clients through 20 hours of weekly service. Senior Companions not only assist clients with chores such as

paying bills, grocery shopping, and finding transportation to medical appointments, they also help make the lives

of the people they serve less lonely. Many Senior Companions serve clients for several years and form the most

meaningful friendships in their lives.

According to the National Volunteer Center, if an individual were to be paid a rate comparable to their years of

experience and education for their many volunteer hours, that dollar figure would be $21.91. Currently, the Senior

Volunteers are paid a stipend of $2.65 per hour. The clients served by the Senior Companion program save hun-

dreds of thousands of dollars each year by having the same service provided through the Senior Companion

program at the $2.65 versus the $21.91 they would pay for a professional to assist them with their needs.

COUNTY COMPANION

VOLUNTEERS CLIENTS SERVED

FIRST TIME REPEATED SERVICES

HOURS SERVED

STIPEN / ESTIMATED WAGES PAID

BAILEY 2 2 6 230 4,160 11,024

COCHRAN 2 5 6 680 4,160 11,024

HOCKLEY 2 2 1 420 420 5,088

LAMB 16 36 6 200 200 33,257.50

LYNN 4 6 3 640 640 17,225

TERRY 5 6 3 920 920 16,536

TOTAL 31 57 25 3,090 35,690 94,154.50

VOLUNTEER APPRECIATION LUNCHEON

The Senior Companion Program held their Christmas Flannel & Frost Recognition 2019, in Levelland at the St. Michaels Parish Hall. They held a fun game of bingo with several winners of wonderful door prizes consisting of $10 United gift cards, fragrant bath bubbles and lotions, kitchen items, wonderful coffee mugs, Christmas ornaments, canisters of truffle chocolates, and much more. The grand prize was a 55" TCL 4K HDR Roku TV. Sev-eral Senior Companions from Tahoka, Brownfield, Littlefield, Muleshoe, Morton, Levelland and Post attended the luncheon. Food was catered by 509 Restaurant consisting of chicken fried steak, potatoes, gravy, veggies, rolls and sweet tea. Cherry cake served for dessert. The winner of the 55" smart TV was Lupe Montes from Tahoka!!

14

PROJECT CHAMPS LUBBOCK

COUNTY of RESIDENCE CLIENTS SERVED

ANDREWS 1

BAILEY 1

BEXAR 2

CASTRO 3

CHILDRESS 1

COCHRAN 1

CROSBY 2

DALLAS 1

ECTOR 3

EL PASO 1

FLOYD 1

GAINES 1

GARZA 4

HALE 11

HOCKLEY 5

LAMB 8

LUBBOCK 270

LYNN 3

MIDLAND 2

PALMER 2

POTTER 1

RAINS 1

SCURRY 1

SWISHER 1

TARRANT 2

TERRY 9

WICHITA 1

YOAKUM 1

TOTALS 340

This program helps to improve the quality, availability, and

organization of health care and support service for individuals

with a medical diagnosis of HIV/AIDS. Funds will be used to

develop or enhance access to a comprehensive continuum of

high quality, community-based care for individuals and their

families.

Funding is specifically for individuals living with HIV and AIDS,

who need it most, and those without any other means of pay-

ing for needed care and treatment. This money pays for ser-

vices for an infected/affected person who either has no per-

sonal means of paying and/or whose insurance does not cover

the service.

Information included in this report was gathered from the AIDS

Regional Information and Evaluation System (ARIES), which

was developed by the State of Texas, the County of San Die-

go, the County of San Bernardino, and the State of California.

The goal of ARIES is to enhance services for clients with HIV

by helping providers automate, plan, manage, and report on

client data.

15

PROJECT CHAMPS LUBBOCK

SERVICE CATEGORY FUNDING

SOURCE

TOTAL

COST

UNITS OF

SERVICE

Housing Subsidy Assistance / Tenant Based Rental Assistance

(TBRA) HOPWA $93,840.64 112

Supportive Services / Case Management, Client Advocacy, Ac-

cess To Benefits / Services HOPWA $3,009.44 112

Case Management (non Medical) Ryan White $1,825.80 51

Health Insurance Premium Assistance & Cost Sharing As-

sistance Ryan White $3,196.71 13

Medical Case Management Ryan White $23,846.40 324

Mental Health Services Ryan White $5,705.00 38

Outpatient/Ambulatory Medical Care Ryan White $52,634.21 1,104

Rehabilitation Services / Speech Therapy Ryan White $5,952.12 91

Case Management (non-medical) Tx State Services $501.20 14

Medical Case Management Tx State Services $1,766.40 24

Rehabilitation Services / Speech Therapy Tx State Services $4,614.22 61

Food Bank / Food Vouchers State Services—R $2,028.00 338

Health Insurance Premium & Cost Sharing Assistance State Services—R $60.75 1

Medical Case Management State Services—R $5,520.00 75

Outpatient / Ambulatory Medical Care State Services—R $742.56 8

Referral for Health Care / Supportive Services State Services—R $45,431.89 679

Rehabilitation Services / Speech Therapy State Services—R $957.00 11

STOP THE BLEED is a

National awareness campaign intended to cultivate grass-

roots efforts that encourage bystanders to become trained,

equipped and empowered to help in a bleeding emergency

before professional help arrives. Our very own Lisa Keenan

conducts a training for Community Services staff on how to

stop an individual from bleeding out.

16

PROJECT CHAMPS EL PASO

This program helps to improve the quality, availability, and organization of health care and support service for individuals with a medical diagnosis of HIV/AIDS. Funds will be used to develop or enhance access to a com-prehensive continuum of high quality, community-based care for individuals and their families.

Funding is specifically for individuals living with HIV and AIDS, who need it most, and those without any other means of paying for needed care and treatment. This money pays for services for an infected/affected person who either has no personal means of paying and/or whose insurance does not cover the service.

Information included in this report was gathered from the AIDS Regional Information and Evaluation System (ARIES), which was developed by the State of Texas, the County of San Diego, the County of San Bernardi-no, and the State of California. The goal of ARIES is to enhance services for clients with HIV by helping pro-viders automate, plan, manage, and report on client data.

COUNTY of RESIDENCE CLIENTS SERVED

BEXAR 2

EL PASO 414

HARRIS 3

PRESIDIO 1

TOTALS 420

SERVICE CATEGORY FUNDING

SOURCE

TOTAL

COST

UNITS OF

SERVICE

Housing Subsidy Assistance/Tenant-based Rental Assistance (TBRA) HOPWA $141,007.34 333

Supportive Services/Case Management, Client Advocacy, Access to Benefits/Services HOPWA $3,127.89 123

Case Management (non Medical) Ryan White $2,607.28 104

Medical Case Management Ryan White $42,714.88 604

Medical Health Services Ryan White $1,680.00 24

Outpatient/Ambulatory Medical Care Ryan White $120,148.28 751

Case Management (non-medical) Tx State Services $175.49 7

Emergency Financial Assistance Tx State Services $692.58 3

Health Insurance Premium & Cost Sharing Assistance Tx State Services $2,970.24 42

Medical Case Management Tx State Services $1,360.00 20

Emergency Financial Assistance State Services—R $418.80 2

Medical Transportation Services State Services—R $105.50 25

Mental Health Services State Services—R $1,090.00 16

Outpatient/Ambulatory Medical Care State Services—R $16,762.40 427

Referral for Health Care/Supportive Services State Services—R $43,776.27 711

17

COUNTY CLIENTS

SERVED

ANDREWS 3,876

ARCHER 528

BAYLOR 1,176

BORDEN 0

BOSQUE 2,196

BREWSTER 1,152

BRISCOE 0

BURNET 13,764

CALLAHAN 10,056

CHILDRESS 1,272

COCHRAN 552

COLLINSWORTH 576

COOKE 10,428

COMANCHE 16,860

CORYELL 4,044

COTTLE 230

CRANE 0

CROCKETT 444

CULBERSON 756

DALLAM 3,348

DAWSON 4,692

DICKENS 648

DONLEY 348

EASTLAND 4,118

ECTOR 35,184

ELLIS 31,104

ERATH 8,712

FALLS 5,316

FANNIN 4,020

SUB-TOTAL 165,400

One of the most popular programs offered by SPCAA, the WIC program

is one of the vital sources of health care for low-income women and fami-

lies during and after pregnancy, as well as for infants and children up to

the age of five. WIC is also an important source of nutrition, education

and supplemental nutritious foods. WIC is very instrumental in the pro-

motion of the importance of breastfeeding and immunization for infants

and children.

WIC is not an entitlement program as Congress does not set aside funds

to allow every eligible individual participation in the program. WIC is a

federal subsidy program for which Congress authorizes a specific

amount of funds each year. The United States Department of Agriculture

is the funding source. WIC can be found virtually anywhere there is one

of the following:

WIC PROGRAM

• Hospitals • Mobile Clinics • Community Centers • County Health Department

• Schools • Migrant Health Centers & Camps

• Indian Health Services Facilities

• Public Housing Sites

GEARING UP FOR THE WIC INSERVICE

POSING IN FRONT OF THE NEW WIC CLINIC INSIDE

UNITED SUPERMARKET IN LUBBOCK, TX

18

WIC PROGRAM


FISHER 444

FOARD 228

FREESTONE 792

GAINES 7,584

GARZA 1,176

GLASSCOCK 0

GRAY 6,384

HALL 648

HAMILTON 780

HARDEMAN 624

HANSFORD 864

HASKELL 1,284

HARTLEY 0

HEMPHILL 456

HILL 9,168

HOCKLEY 6,180

HOOD 8,848

HOWARD 5,052

HUNT 10,716

HUTCHINSON 4,008

JACK 1,404

JEFF DAVIS 0

JOHNSON 28,716

JONES 1,512

KAUFMAN 11,112

KENT 0

KIMBLE 480

KING 0

KNOX 0

SUB-TOTAL 108,460


LAMPASAS 4,334

LIMESTONE 10,080

LIPSCOMB 348

LLANO 1,202

LOVING 0

LUBBOCK 76,812

LYNN 1,056

MCCULLOCH 1,692

MARTIN 744

MASON 0

MENARD 0

MIDLAND 28,308

MILLS 312

MITCHELL 1,344

MONTAGUE 1,720

MOORE 7,356

NOLAN 4,956

OCHILTREE 1,548

PALO PINTO 70,476

PARKER 16,668

PECOS 3,660

PRESIDIO 4,356

REEVES 3,204

REAGAN 660

ROCKWALL 12,000

ROBERTS 0

SAN SABA 1,345

SCHLEICHER 228

SCURRY 3,828

SUB-TOTAL 258,237

19

WIC PROGRAM COUNTY CLIENTS SERVED

STONEWALL 180

SHACKELFORD 168

STEPHENS 2,005

SHERMAN 348

SOMERVELL 816

SUTTON 576

TERRELL 0

TERRY 5,388

THROCKMORTON 0

UPTON 996

WARD 2,136

WHEELER 252

WILBARGER 5,964

WINKLER 1,404

WISE 10,418

YOAKUM 2,712

YOUNG 4,116

SUB-TOTAL 37,479

GRAND TOTAL 569,576

SPCAA WIC held its Ribbon Cutting ceremony celebrating

the opening of the first WIC Clinic inside a United Super-

market store in the State of Texas and possible the first of

its kind in the nation.

20

CHRISTY COLLEY

CHILD CARE SERVICES

DIRECTOR


Child Care Services (CCS) was started in 1991 as a contract between SPCAA and the Texas Department of Human Services. Through restructuring at the state level, Child Care is now run by the Texas Workforce Com-mission and the contract is between SPCAA and the local South Plains Workforce Development Board.

The Child & Adult Care Food Program (CACFP) was started in 1991 and their funding is provided by the US Dept. of Agriculture (USDA). The CACFP program provides needed services to child care facilities by reim-bursing them at a blended rate for eligible meals served to children, providing mandatory nutrition trainings and assisting child care providers with nutrition guidelines that must be met by the USDA.

CHILD CARE SERVICES CHILD & ADULT CARE

FOOD PROGRAM

COUNTY

#

PROVIDERS

# TX RISING

STAR

PROVIDERS

# CHILDREN

SERVED BY TWC

FUNDING

# CPS

CHILDREN

SERVED

# CHILD CARE

FACILITIES

# HEAD START

FACILITIES

# MEALS

SERVED

PER MO.

BAILEY 2 0 18 9 0 0 0

COCHRAN 0 0 6 1 0 0 0

CROSBY 1 0 56 12 0 0 0

DEAF SMITH 0 0 0 0 1 0 8,337

DICKENS 0 0 1 0 0 0 0

FLOYD 1 0 13 3 0 0 0

GARZA 1 0 8 5 0 1 8,733

HALE 5 0 140 75 0 1 27,593

HOCKLEY 8 0 168 51 1 1 39,179

KING 0 0 0 0 0 0 0

LAMB 3 0 44 11 1 1 52,562

LUBBOCK 104 29 4,430 1,000 18 1 669,424

LYNN 3 0 18 15 0 0 0

MIDLAND 0 0 0 0 0 2 27,566

MOTLEY 0 0 0 0 0 0 0

TERRY 4 0 90 29 0 1 4,106

YOAKUM 1 1 1 4 0 1 7,180

TOTALS 133 30 4,993 1,215 21 9 844,640

CHILD CARE SERVICES

The Quality Day of Play was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. The purpose was to educate parents on what to look for in quality child care and have a hands-on approach to what children learn through quality play. The event was attended by over 300 children and families, 14 Texas Rising Star providers, and 12 community partners. The Quality Day of Play was a huge success and will be put on again in 2020!

21

CCS is comprised of a two part system: 1) The Child Care Services program assists low-income parents with the cost of child care while they work or go to school or training. This allows parents to become more self-sufficient. 2) The Child Care Quality Im-provement Program staff recruits, trains and supports CCS contracted child care facilities. Through the quality program CCS staff mentors child care facilities who participate in the Texas Rising Star (TRS) program. The TRS program is a quality rating and im-provement system where providers that participate voluntarily meet higher than minimum licensing standards. All contracted CCS providers have access to CCS provider services staff, resource room, monthly in-person trainings, Fun Reading on the Go (FROG) bus, training and resource materials, and curriculum boxes. These resources help to support all CCS providers in deliver-ing higher quality child care to the families in our communities.

QUALITY IMPROVEMENT PROGRAM

MONTH

SERVICES

PROVIDED

# CAREGIVERS

TRAINED

# TRAININGS

PROVIDED

# COLLEGE

SCHOLARSHIPS

AWARDED

# CAREGIVERS

UTILIZING

RESOURCE RM

# PROVIDERS

VISITED BY

FROG BUS

# MILES

TRAVELED BY

FROG BUS

MAR-19 42 1 0 15 25 626

APR-19 67 2 0 30 30 686

MAY-19 24 1 5 12 32 679

JUN-19 42 1 0 18 0 0

JUL-19 87 1 0 16 0 0

AUG-19 53 1 14 18 0 0

SEP-19 36 1 0 11 29 677

OCT-19 56 2 0 24 29 669

NOV-19 43 1 0 15 30 657

DEC-19 36 1 0 18 30 670

JAN-20 33 1 12 33 32 719

FEB-20 22 1 0 8 27 639

TOTAL 541 14 31 218 264 6,022

CHILD CARE SERVICES

The “Quality Day of Play” was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. (Additional photos of the event.)

22

COUNTY WIOA

ADULT WIOA DW

WIOA YOUTH

CHOICES NCP SNAP E&T TAA TOTAL

BAILEY 5 0 2 13 1 37 0 58

COCHRAN 5 0 0 0 0 1 0 6

CROSBY 2 0 1 3 1 0 0 7

DICKENS 0 0 0 2 0 0 0 2

FLOYD 5 1 0 1 1 1 0 9

GARZA 1 0 2 1 0 22 0 26

HALE 28 2 7 45 24 139 5 250

HOCKLEY 10 3 6 37 10 155 0 221

KING 0 0 0 0 0 0 0 0

LAMB 4 0 2 7 1 1 2 17

LUBBOCK 72 9 65 385 170 328 2 1,031

LYNN 1 0 4 1 1 1 0 8

MOTLEY 0 0 0 0 0 0 0 0

TERRY 4 2 0 16 3 113 0 138

YOAKUM 0 0 0 3 1 0 0 4

TOTAL 137 17 89 514 213 798 9 1,777

South Plains Community Action Association is the managing contractor for the Work-

force Programs in West Texas. Working closely together with Workforce Solutions of

the South Plains, we are able to assist thousands of individuals with job access, training

programs and educational opportunities. The SPCAA Workforce program is capable of

connecting companies with good hard working people becoming an important invest-

ment for the community.

In 2015, the Workforce Innovation and Opportunity Act (WIOA) was enacted and re-

placed the old Workforce Investment Act (WIA). The purpose of WIOA is to better align

the workforce system with education and economic development in an effort to create a

collective response to economic and labor market challenges at the national, state and

local levels. WIOA’s new focus is to increase the employment, retention, and earnings

of participants, increase attainment of recognized credentials by participants, improve

the quality of the workforce, reduce welfare dependency, increase economic self-

sufficiency, meet the skill requirements of employers, and enhance the productivity and

competitiveness of the nation.

DON HILL

WORKFORCE

DIRECTOR

YEARS WITH SPCAA: 3

YEARS AT TWC: 40

AND RETIRED

WORKFORCE PROGRAM

23

CAREER

CENTERS LUBBOCK PLAINVIEW BROWNFIELD LEVELLAND MULESHOE

TOTAL SERVICES

JOB REFERRALS 25,094 6,276 2,347 3,432 211 37,360

NEW REGISTRATION IN

WORK-IN-TEXAS 5,767 1,005 460 637 76 7,945

JOB ORDERS TAKEN 3,234 412 289 267 51 4,253

TOTAL 34,095 7,693 3,096 4,336 338 49,558

Total Career Center Services Provided 176,432 Total Number of Employers Served on the South Plains 17,395

WORKFORCE PROGRAM

PLAINVIEW NEW OFFICE LOCATION RIBBON CUTTING

COMMUNITY OUTREACH FAIR

Certified Community Action Professionals Are dedicated Community Action leaders who want to create more opportunities within an organization

Chicago, Illinois // August 28 -30, 2019

2019 Annual Convention

24

COMMUNITY SERVICES PROGRAM

The CSBG Program was launched back in 1964 as a War on Poverty concept and conceived by the Economic

Opportunity Act. The objectives were not to do for people, but to make them aware of how to do for themselves

and to give aid whenever necessary. Community Services is a comprehensive program designed to assist low-

income participants transition out of poverty and work towards self-sufficiency.

COUNTY UNDUPLICATED INDIVIDUALS ASSISTED

BAILEY 392

COCHRAN 110

CROSBY 273

DICKENS 69

FLOYD 339

GARZA 273

HALE 799

HOCKLEY 700

KING 2

LAMB 503

LYNN 371

MOTLEY 60

TERRY 757

YOAKUM 148

TOTAL 4,796

HENRY TARANGO

COMMUNITY SERVICES DIRECTOR


230 ATMOS BLITZ

HOUSEHOLD SERVED AMOUNT SPENT

BAILEY 48 $4,868.18

CROSBY 28 $2,342.90

FLOYD 42 $2,083.61

GARZA 54 $4,074.19

HALE 139 $11,830.88

HOCKLEY 157 $12,795.98

LAMB 100 $13,500.00

LYNN 72 $5,987.69

TERRY 184 $15,333.43

TOTAL 824 $72,816.86

2,256

25


The Comprehensive Energy Assistance Program (CEAP) is part of Community Services and the pri-

mary intent of CEAP is to make funds available to enable SPCAA to response to those low-income household

with their energy crisis. There are four components to CEAP, Energy Crisis, Elderly/Disabled, Co-Payment

and Heating and Cooling. The program operates year round or as funding is available and allows. CEAP co-

vers 14 counties in the West Texas Area. CEAP funds pay for utility bills (natural gas, electricity and pro-

pane), and disconnection notices.

COMPREHENSIVE ENERGY ASSISTANCE PROGRAM (CEAP)

DUPLICATED HOUSEHOLDS

ASSISTED

UNDUPLICATED HOUSEHOLDS

ASSISTED

TOTAL

DOLLARS

IN

ASSISTANCE

COUNTY HOUSEHOLD

CRISIS

UTILITY

ASSISTANCE

HOUSEHOLD

CRISIS

UTILITY

ASSISTANCE

BAILEY 0 496 28 118 $92,561.90

COCHRAN 2 243 9 47 $40,635.82

CROSBY 8 423 33 91 $86,973.99

DICKENS 4 106 15 28 $27,375.07

FLOYD 28 548 35 112 $90,328.16

GARZA 21 315 55 71 $64,384.56

HALE 29 1,152 95 277 $242,451.78

HOCKLEY 13 984 47 213 $185,012.23

KING 0 2 0 1 $1,000.00

LAMB 16 720 84 170 $143,226.95

LYNN 49 646 78 140 $135,057.60

MOTLEY 4 96 14 26 $24,923.70

TERRY 84 1,045 143 227 $175,655.32

YOAKUM 17 386 34 81 $82,082.60

TOTAL 275 7,162 670 1,602 $1,391,669.68

26


COUNTY HOUSEHOLD

ENROLLED

TRANSITIONED

OUT OF POVERTY

BAILEY 1 6

COCHRAN 0 0

CROSBY 1 5

DICKENS 0 0

FLOYD 1 3

GARZA 0 0

HALE 0 0

HOCKLEY 0 0

KING 0 0

LAMB 0 0

LYNN 1 1

MOTLEY 1 6

TERRY 4 10

YOAKUM 0 0

TOTAL 9 31

The Transition Out Of Poverty program (also known as T.O.P. or Case Management)

is funded by Community Services Block Grant (CSBG). This program assists low-income

individuals transition out of poverty by working to strengthen areas of clients’ lives by provid-

ing information, resources and referrals in their pursuit of short- and long-term personal,

professional, and financial goals.

South Plains Community Action Association enrolled 9 households into the Transition Out of

Poverty (TOP) program. A total of 31 individuals were transitioned out of poverty. Volunteer Income Tax Assistance

(VITA) Program — The Volunteer In-

come Tax Assistance (VITA) program

offers free tax help to people who gen-

erally make $55,000 or less, persons

with disabilities and limited English

speaking taxpayers who need assis-

tance in preparing their own tax returns.

COUNTY HOUSEHOLD

ASSISTED

BAILEY 9

CROSBY 1

DICKENS 3

FLOYD 1

GARZA 12

HALE 27

HOCKLEY 8

LAMB 37

LYNN 21

MOTLEY 2

TERRY 95

TOTAL 219

27


Section 515 Multi-Family Apartments (USDA-RD)

UNITS

XIT Apartments—Littlefield 18

Plains West — Sudan 8

Morton Manor — Morton 10

Section 516 Farm Labor Housing (USDA-RD)

Windmill Village—Littlefield 20

Plains East—Anton 14

Morton Manor—Morton 20

Denver City Housing Authority

Multi-Family 20

Olton Running Water Draw Apartments

Multi-Family 12

Olton Community Triplex (TDHCA)

Triplex Multi-Family 3

Denver City Multi-Family Housing Development

Sunshine Villa 3

Levelland Multi-Family Duplex (TDHCA)

Multi-Family

(two bedrooms)

2

Levelland Multi-Family housing Development

(TDHCA)

Duplex Homes

(three bedrooms)

2

Spur Triplex (TDHCA)

Triplex (three bedrooms) 3

South Plains Regional Housing Authority is a govern-

mental entity of the State of Texas that provides decent,

safe, and sanitary affordable housing for families and

individuals residing in eight counties of the West Texas

area. SPRHA relies on a management agreement with

SPCAA for administration and supportive services. This

partnership allows both agencies to streamline and deliv-

er a more cost-effective service to target populations.

The Weatherization Assistance Program is de-

signed to help low families lower their energy con-

sumption by making their homes more energy effi-

cient. The WAP program installs measures such as

attic and wall insulation, window sealing, solar

screens, and CFLs, which lower the family’s energy

consumption and in turn lowers their monthly energy

bills. The program also ensure that health and safety

issues are addressed to ensure the safety of the occu-

pants within the home.

HOMES WEATHERIZED

COUNTY DOE

WEATHERIZED

HOME

LIHEAP

WEATHERIZED

HOMES

TOTAL

HOMES

WEATHERIZED

TOTAL

ASSISTED

FUNDS

BAILEY 0 0 0 $0

COCHRAN 1 1 2 $11,815.07

CROSBY 0 0 0 0

DICKENS 0 1 1 $4,500.27

FLOYD 0 1 1 $3,024.14

GARZA 0 2 2 $12,661.93

HALE 0 17 17 $70,156.63

HOCKLEY 1 9 10 $40,331.23

KING 0 0 0 $0

LAMB 1 0 1 $5,226.71

LUBBOCK 10 22 32 $119,451.53

LYNN 0 1 1 $6,837.20

MOTLEY 0 1 1 $5,675.68

TERRY 0 7 7 $36,298.60

YOAKUM 0 0 0 $0

TOTAL 13 62 75 $315,978.99

28


SECTION 8 HOUSING (HCV)

NUMBER OF VOUCHERS AVERAGE COST PER

VOUCHER

NUMBER OF FAMILIES

ASSISTED

NUMBER OF FSS

PARTICIPANTS

NUMBER OF

APPLICANTS ON

WAITING LIST

366 $428 366 12 68

Section 8 Housing Choice Voucher Program (HUD, HCF) increase affordable housing choices for very low-income

families. Families with a tenant-based voucher choose and lease safe, decent, and affordable privately-owned rental

housing. It is the responsibility of a family (or qualified individual) to find a unit that meets their needs. If the family finds

a unit that meets the housing quality standards, the rent is reasonable, and the unit meets other program requirements,

the South Plains Rural Housing Authority executes a housing assistance payment contract with the property owner. This

contract authorizes SPRHA to make subsidy payments on behalf of the family. If the family moves out of the unit, the

contract with the owner ends and the family can move with continued assistance to another unit. SPRHA pays the rental

housing owner the difference between 30 percent of adjusted family income and an SPRHA-determined payment stand-

ard or the gross rent for the unit, whichever is lower.

FAMILY SELF-SUFFICIENCY (FSS) is a voluntary program for Section 8 participants who want to move to higher in-

come levels and become economically self-sufficient. The FSS program helps to identify and remove the barriers to

economic self-sufficiency and connects participants with appropriate community resources. An FSS plan is initially set

up for five (5) years or earlier if a family has shown evidence of being self-sufficient.

ROAD TO SUCCESS TERRY COUNTY — 2019 Back-To-School Back Pack Event held in Brownfield, Texas. This year over 1,100 back-

packs were provided and over 25 plus vendors participated in the event.

1122

HOME HEALTH & PRIMARY HEALTH CARE


CROSBY 51

DICKENS 1

GARZA 138

MOTLEY 2

TOTAL 192

• Health Risk Assessment

• Out-Patient Laboratory Tests & X-Rays

• Benefits Screening and Referral

• History & Physical Examination

• Two Medication Prescriptions per month

• Medical Nutrition Therapy Consultation

• Eligibility Determination

PRIMARY HEALTH CARE — This program is for those needing assistance with prescriptions and out-patient medi-

cal care. It is a co-payment program which contracts with pharmacies and medical clinics with minimal cost to eligible

clients. PHC clients are eligible for these services:

HOME HEALTH PROGRAM — These services are available throughout the entire

South Plains region, in the counties listed below. Both short-term and extended care

services are available. SPCAA’s knowledgeable staff can arrange for nursing care,

physical, speech and occupational therapy, social work, certified home health aides, and

a wealth of other services vital to the improvement of many challenging conditions.

South Plains Community action changes lives, embodies the spirit of hope, improving

the quality of life for residents of the South Plains. SPCAA Home Health is licensed and

certified through the Texas Department of Health.

COUNTY COMMUNITY CARE FOR

AGED & DISABILED (CCAD)

CONSUMER BASED

ALTERNATIVE (CBA)

HOURS

SERVED

REPEATED

SERVICES

FIRST TIME

SERVICES

BAILEY 5 0 61 3 2

COCHRAN 10 2 246 11 1

CROSBY 1 0 19.5 1 0

FLOYD 3 1 76.5 4 0

GARZA 5 0 69 5 0

HALE 9 2 236.5 9 2

HOCKLEY 45 8 719.25 31 22

LAMB 16 1 237 10 7

LUBBOCK 23 7 494.5 19 11

LYNN 1 0 26.5 1 0

TERRY 9 2 213.5 7 4

YOAKUM 1 0 16 0 1

TOTAL 128 23 2,415.25 101 50

ROGER CARDENAS

DEPUTY DIRECTOR & HEALTH

SERVICES DIRECTOR


2299


SPCAA Head Start and Early Head Start provides services on the South Plains partnering with elev-

en local independent School Districts and the YWCA of Lubbock. Community involvement builds

strong partnerships that enable children to participate and create teachable moments. Various ISD

staff and community leaders are welcomed into the facilities to read and provide educational experi-

ences to children.

WINDHAM HS/EHS

DAWN JONES—POST ISD

CREATIVE ZONES HS/EHS

PLAINVIEW POLICE DEPARTMENT

VETERAN’S DAY FUTURE SUCCESS, DENVER CITY ISD

GINGER WILSON—LIBRARIAN

FUTURE SUCCESS, DENVER CITY ISD

BUS & PEDESTRIAN SAFETY FUTURE SUCCESS, DENVER CITY ISD

1111

COUNTY PROGRAM

NAME

CHILDREN

SERVED

PHYSICALS

COMPLETED

MEDICAL FOLLOWUPS

COMPLETED

DIAGNOSED

DISABILITY

DENTAL EXAMS

COMPLETED

DENTAL

FOLLOWUPS

COMPLETED

PREGNANT

CLIENTS

BAILEY MULESHOE ISD 62 59 1 7 57 25 0

COCHRAN MORTON ISD 30 30 0 3 30 9 0

CROSBY CROSBYTON ISD 18 17 0 2 18 6 0

FLOYD FLOYDADA ISD 56 55 0 4 53 14 0

GARZA WINDHAM HS 25 23 1 2 21 3 0

WINDHAM EHS 14 12 2 2 13 0 2

HALE

CREATIVE ZONES

HS 68 62 0 6 64 13 0

CREATIVE ZONES

EHS 28 28 3 2 27 0 3

HALE COUNTY HB 38 38 1 4 38 0 0

HOCKLEY

LEVELLAND

BUILDING BLOCKS

HS

61 60 1 5 57 15 0

LEVELLAND

BUILDING BLOCKS

EHS

25 25 0 1 22 0 2

LEVELLAND ISD

ABC 112 112 0 20 112 43 0

ROPES ISD 41 39 0 1 40 5 0

SMYER ISD 20 19 0 0 19 1 0

LAMB

LITTLEFIELD ISD 62 59 0 7 59 19 0

LITTLE STEPS 20 20 0 1 20 0 0

LITTLE STEPS EHS 14 12 1 1 13 0 5

SUDAN ISD 22 22 1 2 22 9 0

LUBBOCK

EDDIE

RICHARDSON 138 131 8 14 132 24 0

EDDIE RICHARD-

SON EHS 53 49 1 4 51 0 0

YWCA LEGACY 176 164 9 11 158 29 0

YWCA O’NEIL 20 20 1 2 19 2 0

YWCA CDC CCP 135 120 12 19 122 0 0

YWCA LEGACY

CCP 32 25 2 5 23 0 0

SLATON ISD 50 44 0 10 44 14 0

LYNN LYNN CO HB 19 18 1 2 18 0 0

TERRY

BROWNFIELD ISD 167 162 3 18 161 43 0

EHS CUB HOUSE 10 10 0 1 8 0 5

TERRY COUNTY

HB 19 16 0 2 16 0 1

YOAKUM FUTURE

SUCCESS 17 17 1 3 17 7 0

TOTAL 1,552 1,468 49 161 1,454 281 18

HEAD START & EARLY HEAD START 3300


Partnerships are essential to the success of SPCAA in Head Start and Early Head Start. SPCAA partners

with eleven local Independent School Districts and the YWCA of Lubbock to provide Head Start and Early

Head Start services on the South Plains. Building a strong educational foundation early for a child is

essential.

EDDIE RICHARDSON CENTER HS/EHS

YWCA CDC Participated in the cardboard challenge.

Diaper Day!! Resource Fair connecting families with great resources.

YWCA CDC OF LUBBOCK

The Quality Day of Play was a collaborative event held by Child Care Services, Texas Rising Star Providers, and community partners in April 2019. (Additional photos of the event.)

31


On April 1, 2019, SPCAA received a Notice of Award to provide Head Start and Early Head Start services in Midland County. The participants include 119 Head Start children and 56 Early Head Start children to include infants, toddlers and pregnant clients. SPCAA has partnered with Midland College to serve 20 children.

Mathnasium—where Math is fun!

PRE-K ACADEMY AT MIDLAND COLLEGE

SPCAA Head Start participated in Workforce Solutions Career

Expos across the South Plains allowing youth the opportunity to

explore career options.

32


Parents were able to select a book for their child to take home during a

presentation promoting 1,000 books before Kindergarten given by the Hock-

ley County Retired Schoolteacher Association.

Since 2015, Covenant has provided

SPCAA with $138,000 in funds to ad-

dress medical, dental, and mental

health needs of Early Head Start and

Head Start children.

SCHOOL READINESS IN ACTION The Head Start approach to School Readiness means that children are ready for school, families are ready to support

their children’s learning, and schools are ready for children.

WINDHAM HS/EHS LEVELLAND BUILDING BLOCKS HS/EHS COGNITION

Child uses matching

& sorting of objects

or people to under-

stand similar &

different characteris-

tics & identifies,

describes, com-

pares, & composes

shapes.

APPROACHES

TO LEARNING

Child manages

feelings and emo-

tions with support of

familiar adults & with

increasing independ-

ence.

PERCEPTUAL, MOTOR & PHYSICAL DEVELOPMENT

Child uses safe behaviors with support from adults and demon-strates knowledge of personal safety practices and routines.

SOCIAL & EMOTIONAL DEVELOPMENT

Child develops a sense of belonging through relationships with others & engages in and main-

tains positive interactions & relationships with other children.

LANGUAGE & LITERACY Child recognizes pictures and some symbols,

signs, or words and identifies letters of the alphabet and produces correct sounds

associated with letters.

EHS CUB HOUSE

EHS CUB HOUSE

LITTLE STEPS HS/EHS

LITTLE STEPS HS/EHS

33

NICOLE HUDSON (COVENANT

SCHOOL OF RADIOLOGY) — being

part of the WIOA team helped me

achieve my goal of becoming a radio-

logic technologist. By the financial

help provided from this program, I was

able to successfully attend, and com-

plete, my classes for my degree. In

turn, my daughter and I are now on a

brighter path for success. I can’t

thank Victoria enough for her patience

and professionalism during this time.

WIOA makes you feel a part of this

community onward to achieving your

goals!

ROAD TO SUCCESS NATHAN URIAH MCCRORY — The

Workforce Innovation and Opportunity

Act (WIOA) has impacted my life, ca-

reer, and future exponentially.

Through WIOA, I was able to attend

CDL driving school and pursue a new

career in a short amount of time.

Within a couple of weeks, I was em-

ployed by a trucking company where I

can use my CDL and tanker endorse-

ments that I earned through WIOA’s

support. I would like to thank Mr. Fore

and WIOA for their assistance in mov-

ing me towards a brighter future.

DILLON KEELING — A twenty-three year old, enrolled in the Workforce Solutions Youth Department’s WIOA

Youth Work Experience Program as a high school dropout. After achieving his GED, Dillon ’s Career Consultant

networked with a company in Lubbock called ServPro. ServPro provides services which include water damage

restoration, fire damage restoration, mold remediation, storm damage restoration, carpet cleaning, air duct

cleaning, and bio-hazard cleaning. Dillon was placed in work experience at ServPro until the funding limit was

reached. In Dillon Keeling’s case, ServPro found Dillon to be a valuable worker and kept him on as a full-time

employee after the completion of his work experience. ServPro kept him on not only for his great work ethic but

for his kind personality and respect for everyone. Dillon completed his work experience in November 2019 and

is still employed at ServPro.

“Before the Youth Program, I was in a tough spot in life and didn’t have a job or any work experience. It helped

me get the job I have now and feel like I was able to work myself from the bottom to the top spot in life, said

Dillon.”

Stephanie and daughter Riley began the Early Head Start program. At the time, Stephanie was a pregnant

mother while a senior in High School. At six weeks old, Riley entered the EHS program. She is now transi-

tioning into Head Start. Riley really loves her school, her friends, and all her teachers. “All the staff are lov-

ing and caring for my daughter and myself,” said Stephanie. They ask how classes are going; if I needed

anything; they are full of encouragement to keep me going. Stephanie has attended South Plains College in

the Surgical Tech program and transitioning into Texas Tech in the Summer of 2020. Stephanie has been

selected for a paid internship as a biomedical lab researcher. Stephanie strongly believes that being given

the opportunity to be in the EHS program gave her the strength to make any dreams a reality and the wis-

dom to realize that being a teen mom does not mean that life must stop. It may be a struggle at times, but

she knows one day she will make her daughter proud because so many people care and encouraged her to

do better. “Thank you Early Head Start for giving my daughter and myself a Head Start in life”, said Stepha-

nie. STEPHANIE BOJORQUEZ

LAMB COUNTY ATMOS BLITZ

Several county residents

provided utility assistance

in Littlefield

34

When school started in August, Ashley

was a newly single mom of three chil-

dren. During our monthly contact in

October, she revealed she had just start-

ed a job she didn’t like; it was keeping her

from being with her children and she was

struggling with the bills. As her Family

Support Worker, I helped Ashley apply for

Section 8 and she was approved a few

weeks later. We also called Catholic

Charities for Assistance. I let Ashley know

of a job opening with the Slaton ISD, she

applied and now has a job she enjoys and

can spend more time with her children.

ROAD TO SUCCESS

All of my three children have been in

Head Start. This is my son’s last year and

my last child to attend. I started in this

program as a mom going through a hard

time with family problems. I later became

homeless and without a husband, who

left the home. My Family Support Worker

referred me to talk with a counselor; set

up the meetings and found counseling for

my children as well. She encouraged me

to get a job at the ISD and gave me a good

recommendation. She helped me find a

dentist when our dentist retired. I have

learned a lot in the parent meetings and

the information is useful. I am waiting for

my new goal to be completed. She has

referred me to the city offices and willing

to help me apply to get a new house built.

I appreciate the effort and time she put in

to help the Head Start families.

VERONICA HARTLINE

ASHLEY JONES

MARIA G. ESPINOZA

Maria Guadalupe Espinoza had

been battling with anxiety and

depression and was close to her

breaking point. With the help of

the Site Leader, the Health Team

and the Support Staff, she began

to receive therapy from the Cath-

olic Charities. She is very happy

and very thankful SPCAA was able

to find her help. She even sleeps

better at night.

Christa’s story began when her recruitment for

Head Start was completed. She was a single

mother needing her child to attend school so

she could go to school full time to be a medical

assistant. She was eager and excited that she

was accepted into our program. She started

school in September and February 7th she took

her certification exam and passed. She stated

she would not have been able to complete this

goal without our program. She is very thankful

to teachers and SPCAA that offer to help fami-

lies. She was appreciative of Family Support

Workers for always being supportive and com-

municating with her daily. Her next priority is

finding work in her field, so that she can be

stable for her and her child.

CHRISTA WASHINGTON

Deziree is a single mom with two children. At the

time of enrollment, this mother was very excited

to be accepted in our Head Start program be-

cause she wanted to go to school full-time at

Texas Cosmetology, and without our Head Start

program, she would not have anywhere to leave

Skarlett while she attended school. She began

classes late August and will graduate in August

2020. Deziree is so happy to be able to go to

school and meet her goal to our Head Start pro-

gram. She is glad that SPCAA has programs avail-

able to parents needing these services.

DEZIREE COMBS

Joshua and his little girl, Zariah, came to my office

wanting to know about the Head Start program.

Joshua explained he had just gotten custody of his

little girl and his family was going through hard

times. He had just found a job after being laid off.

He and his family had to move to a smaller home,

and the mother of his child had just recently left

the home. Joshua’s only form of transportation

was a bicycle with a small basket attached for his

daughter. While I was completing the application,

Joshua and his daughter read a book, colored, and

played a game. While Joshua sat before me com-

pleting the application, he received a call from his

boss informing him that if he did not report to

work the next day, he would lose his job. His face

lit up and he was so excited when I was able to tell

him that his daughter was accepted into the Head

Start program. The very next day, Joshua brought

Zariah to school on his bike. They live across town

so they would leave home every morning before

7am to make sure his daughter was in school and

he was at work on time. Now Joshua has a vehicle

and both he and Zaria are thriving! Our thank you

to the Head Start program.

JOSHUA PENA

35

ROAD TO SUCCESS Mrs. Rendon came in for utility assistance, and asked about the GED classes for her 18 year old grandson,

who dis-enrolled from high school due to issues with teachers and students. Nathaniel was referred to the

GED lab with class instructor, JoAnn Chavarria. Nathaniel would miss some classes, but his grandmother

kept after him to attend and it came to the point that he was ready to start taking his tests in Lubbock. Na-

thaniel took his last test in June, and completed all the State of Texas courses. This past July, Mrs. Ren-

don brought Nathaniel's GED Certificate along with Nathaniel. She is very proud of him, and stated she

was determined to make sure Nathaniel completed his GED. There were many times she would drive him

and she would call to make sure he was in class. Without this grandma’s determination, Nathaniel might

not have received his GED. We are all very proud of Audelia (aka, Grandma), Nathaniel and of Mrs. Cha-

varria for all the hard work and determination each one provided.

AUDELIA RENDON & NATHANIEL CASTILLO

Misti is a 39 year old participant enrolled in our case management program. Misti takes care of her 65

year old retired mother and 12 year old nephew. At the time of the first intake, Misti had been out of work

for the past 30 days. She was seeking employment at various job sites in the local area. Our office re-

ferred her to Workforce to check what is available in the surrounding area. Within a month, Misti had found

a job, in Lubbock, working at a doctors office as a receptionist. Misti was also eligible for the CSBG Dis-

cretionary funds for gas, and food cards. Monthly follow-ups were conducted on the household for the 30-

60-90 days until the family reached over the 125% poverty level. Misti and her family were able to transi-

tion out of poverty and were able to continue to receive UA utility benefits up until November 2019.

MISTI COCHRAN

For the 3rd year in a row, ATMOS Energy and SPCAA assisted several communities in the West Texas

area.

South Plains Community Action along with the ATMOS Gas company were able to host an ATMOS Blitz

in September 2019. Floyd County was able to service 42 households in assisting with the entire gas bill

amounts, including late fees, deposits, in order to help meet the amount of gas bill.

ATMOS Energy Blitz

Below, Terry County had several residents show up for their ATMOS Energy Blitz.

Terry County was able to assist 184 households with their gas bills, late fees, and

deposits. They also had volunteers cooking hot dogs, brisket and providing water for

the event.

36

ROAD TO SUCCESS

During this event, families and kids of

all ages were invited to come by our

office and participate in receiving

information about our services, as

well as playing games and winning

prizes. So many great costumes!!

Several SPCAA employees participating in the Active Shooter training provided by

Lubbock Chamber of Commerce.

37

SPARTAN’S NEW FACILITY

Two years ago, South Plains Community Action Association marked a new era for SPARTAN Transportation

to expand its facilities by paving the way for many communities and residents in the surrounding seventeen

rural counties to have a transportation hub of connectivity. This new complex has been in the works since

2014, and has finally set its foundation with the new phase of the project completed. Phase one was the con-

struction of a transit building that houses training for new and current drivers, a bus washing bay and storage.

This phase has been completed. The 2nd phase of this project will consist of the construction of the admin-

istration and operations building and is due for completion in 2020. Through a grant from TxDOT, this $8

million dollar facility was to provide more mobility options for residents in the 17 county rural service delivery

area.

The new administration and operation facility will be state of the art in technology, with a lobby area to better

facilitate Greyhound passengers to transfer or possibly purchase tickets to continue on their travels to other

destinations. This new facility will also enable the ability to expand freight delivery and pick-up as well.

The new SPARTAN Administrative building Lobby entrance facing HWY 114. To the left, is part of the offices. The larger beams

shows part of the upper 2nd floor supporting the conference room, I.T. room and expandable call center space.

New SPARTAN Administrative building showing part

of the 2nd floor structure. Current new SPARTAN Administrative and Operations

facility showing the back side.

38

UNITS OF SERVICE

COMMUNITY SERVICES CHILD CARE SERVICES

HEAD START & EARLY HEAD START HEALTH SERVICES

HOUSING & WEATHERIZATION SPARTAN TRANSPORTATION

WORKFORCE TOTAL SERVICES

15,515 Utility Bills, Tax Preparation, TOP,

Referrals & Information

816,889 Child Care, Meals Served, Provider Train-

ing, Scholarships, Workshops, Resources

1,552 Children in Classrooms & In Care, Par-

ent Education, Reading Programs

580,137 Home Care, Nutritional, Medical, Senior

Assistance, Educational, Pharmaceutical,

Workshops

576 Window & Door Sealing, Insulating, Repair

Work, Affordable Rental Home/Apartments

135,004 Transportation to Medical Appointments,

Jobs, Shopping, College, Recreation

178,209 Job Hunting, Veterans, Youth Assistance,

Skill Enhancements, UI, Employer Services,

Referrals, GED, Workshops, Testing

1,652,953

39

UNITS OF SERVICE BY COUNTY

40

SERVICE MAP

Fun facts about SPCAA’s service area:

☺ It includes 114 counties

(13 counties shy of being half of Texas)

☺ Texas has 254 counties

☺ SPCAA’s service area covers 129,139 square miles

☺ Only four states — Alaska, Texas, California, and

Montana — are larger than SPCAA’s service area.

VISIT US AT WWW.SPCAA.ORG

Documents

Annual Report - SPCAA