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Bob Chamberlin
Budget reductions, widespread loss of jobs for people with significant disabilities and uncertainties impacting our nonprofit agencies combined to make FY 2012 a challenging year.
Despite the difficult conditions and a 1.5 percent reduction in existing jobs, there were several positive indicators. In partnership with nonprofit agencies, NISH added over 5,600 new jobs through new business and contract expansions. For all of FY 2012, our network of nonprofit agencies supported more than 44,000 AbilityOne® jobs and total jobs exceeded 125,000. Procurement List additions were also strong and included 116 new projects that should result in more than 2,000 additional jobs in the future. The average hourly wage reached an all-time high of $11.94; and our network of agencies placed over 22,000 people with disabilities in employment outside the AbilityOne Program.
2012 was also a year of building our future through significant progress on our 2011-2015 strategic plan. We expanded the traditional employment model through several innovative and diverse employment solutions for people with significant disabilities. Through the Pathways to Careers project in Utah, paid internships are offered to people with intellectual and developmental disabilities so they can transition to competitive, integrated employment based on informed choice. This model uses an employer payroll tax incentive that serves as a resource to the employer to cover any costs for ongoing employment supports or accommodations.
We also made major strides in implementing structured programs to enhance employment and disability awareness. The Quality Work Environment initiative continued to expand throughout our agency network. Likewise, the AbilityOne Design Challenge grew at high schools and colleges throughout the country. It is the only national design competition focused solely on removing barriers to employment encountered by people with disabilities. Finally, NISH developed two Employee Stock Ownership models that focus on company ownership and employment of wounded warriors. (They were successfully implemented in early 2013.)
The foundation of all our planning continues to be the people with significant disabilities whom we serve; they are the cornerstone of what we do. This annual report provides examples of the capabilities, dedication and determination to excel demonstrated every day by people with significant disabilities throughout the United States and its territories.
We look forward to sustaining and growing innovative, diverse and quality employment opportunities for people with significant disabilities in 2013 and the years ahead.
Sincerely,
Bob Chamberlin President and CEO
Bill Coleman Board Chairman Bill Coleman
On the cOver: roy Bradford, Jr., Sankar Sewnauth (ceO), Dean Sparks and Jon Stanley, Unistel (a subsid-iary of cDS Monarch), Webster, n.Y., package spices.
Steven Grant, Goodwill Industries of Lower South carolina, north charleston, provides supply chain management services at Joint Base charleston for the Defense commissary Agency.
initiatives
In FY 2012, we laid the foundation for future growth through new and expanded initiatives, and developed innovative employment solutions for people with significant disabilities.
1
Matching grant fund Creates Jobs for 513 individuals with DisabilitiesIn FY 2012, NISH created a matching grant program to incentivize job creation. The ultimate goal is to grow successful business lines that can be adopted across the NISH network of nonprofit agencies and increase employment at a more rapid pace.
This 12-month matching grant financial assistance program supported lines of business such as call center training, electronic recycling, a franchise opportunity, steam cleaning, hydroponics (gardening) and peer care coordination. The results of this project exceeded expectations, generating 108,000 direct labor hours and supporting employment for 513 individuals with significant disabilities.
For example, Raymond Dwyer attended the National Telecommuting Institute’s (NTI’s) Call Center 101 Certification. After a few months of training, Dwyer was hired by Alpine Access to work as a customer care professional to support a major insurance company.
“I was a few months out of skin cancer treatment feeling more defeated than I ever have in my life. I was up and about wondering what I was to do with my life. Who would hire me when I am on a constant cancer watch? It was about that time when NTI called me and asked me if I was interested in a work-at-home position,” Dwyer said.
innovative employee stock ownership plan Model expands Jobs for Wounded Warriors With the objective of identifying new and innovative employment options for people with significant disabilities, NISH supported the startup of two mission-based Employee Stock Ownership Plan (ESOP) organizations. The ESOPs — Able Forces Professional Services, a veteran-owned small business, and KCK, a service-disabled veteran-owned small business — are dedicated to 100 percent employment of veterans with at least half of those veterans being wounded warriors.
For both of these organizations, the principals retain 51 percent ownership and the employees own 49 percent through the ESOP. The mission-based ESOPs are for-profit companies that provide employment to people with disabilities and the opportunity for long-term asset accumulation through the ESOP.
raymond Dwyer
2
initiAtives
Bob chamberlin (left), nISh president and ceO, presents the AbilityOne Design challenge First Place Award to U.S. Military Academy students, from left to right, Jeremiah r. Watson, Bret r. Larson, Jeff-Antoine Pierre-Louis and col. Daisie Boettner; and to new Dynamics corporation’s, Anne Ramppen and William Brown.
U.S. Military Academy student Jeff-Antoine Pierre-Louis demonstrates PrOSPer.
Design Competition Brings Disability Awareness to schools, provides Assistive technology for people with significant DisabilitiesWhere will science and technology find the next Dean Kamen? NISH created the AbilityOne Design Challenge to raise disability awareness while recruiting university and high school student teams to develop assistive technologies that empower people with disabilities to break through barriers to employment.
Paired with an AbilityOne® Network member, student teams are introduced to the field of community rehabilitation and the many talents of people with disabilities. The teams identify an employee with a disability who has a specific work-related issue. After evaluating the job and breaking out the components that comprise the job, the students then focus on how to increase the employee’s productivity. In order to compete, students must build a functioning prototype.
The winning devices are shared with the nonprofit community at NISH’s national conference.
3
initiAtives
Bob chamberlin (left), nISh president and ceO, presents the Best Overall Design award to Poolesville high School students, from left to right, Marianne Zhao, Alice huang and roberta Lock; and coach Kevin Lee.
university Competition — first placeu.s. Military Academy, West pointIn partnership with New Dynamics Corporation, Middletown, N.Y.
PROSPER: Professional Stretching Performance is an innovative stretch earplug remover that enables employees to greatly increase their earplug removal rate; increase their earnings potential; and reduce back, neck and grip fatigue.
high school Competition — Best overall Designpoolesville high school, poolesville, Md.In partnership with Community Support Services, Gaithersburg, Md.
The Newspaper Packing Device helps a person with a disability fold and insert a newspaper into a plastic bag. This device can be used by people with different types of physical and dexterity related disabilities.
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initiAtives
integration, inclusion and informed Choice guide the pathways initiativeThe NISH Institute for Economic Empowerment is in its second year of a pilot program to provide employment to individuals with the most significant intellectual and developmental disabilities who typically experience the greatest difficulty in obtaining employment. The pilot’s additional goal is to actively engage potential employers to hire these talented individuals.
The multi-year model matches the skills, interests and abilities of individuals with intellectual and developmental disabilities with jobs in their communities. The pilot, entitled “Pathways to Careers,” is currently in the Clearfield, Utah test market in collaboration with AbilityOne® Network member Pioneer Adult Rehabilitation Center.
Individuals with disabilities have access to comprehensive case management, benefits counseling and a strengths-based assessment. Additionally, they have the opportunity for multiple paid internships to gain on-the-job experience in order to choose which type of employment provides the best fit.
Simultaneously, the pilot simulates and evaluates an employer incentive, the Employer Payroll Tax Adjustment. This tax adjustment is an employer payroll tax reduction that creates a source of funding for long-term employment supports for employers who hire Pathways participants.
The long-term project goal is to offer individuals with the most significant intellectual and developmental disabilities a path to a choice of integrated settings and jobs. Additionally, the project provides potential employers not only economic offsets to employment supports but also access to a diverse, talented and dependable workforce.
Joshua Schneiter, a participant of the Pathways to careers Program, during his first internship as a t-Slots worker with Futura Industries, an aluminum manufacturer in clearfield, Utah. his internship tasks included assisting with an extrusion saw, assembling parts, maintaining the warehouse and packing materials.
5
initiAtives
From left to right: Paula Gentius, assistant to the norfolk State University Board of visitors and to the president; tizoc Loza, program manager, northrop Grumman corporation; and Gloria D. Pualani, director of social economic business programs/government relations, northrop Grumman corporation.
From left to right: nancy Myrick, director, Policy and Program, U.S. AbilityOne commission; robert Kelly, Jr., private citizen member, U.S. AbilityOne commission; and thomas A. Panek, vice president of relationship Management, national Industries for the Blind, at the first lunch and learn session.
6
initiAtives
prime Contractor program Connects nonprofit Agencies with industry, Creates Jobsnorthrop grumman Conducts lunch and learn eventsNorthrop Grumman Corporation held two “Lunch and Learn” events hosted by the U.S. AbilityOne Commission,® NISH and National Industries for the Blind. The events exemplified Northrop Grumman’s support since its execution of a Memorandum of Agreement with AbilityOne.® The “Lunch and Learn” series focused on meeting the challenge — encouraging industry and nonprofits to collaborate and network for future mutual benefit to all participants.
lockheed Martin Recognizes seKRi for platinum level of service Lockheed Martin’s Lexington, Ky.-based Special Operations Forces-Contractor Logistics Support contract recognized one of its AbilityOne Network agency partners with the Platinum Level of service, denoting 100 percent on-time and accurate delivery of shipping and packaging supplies to Lockheed Martin. Southeastern Kentucky Rehabilitation Industries, Corbin, Ky., competes with for-profit companies to provide a wide variety of corrugated boxes, packaging materials and other supplies needed at various locations on this critical Special Operations Command contract.
1% other
45%intellectual/ Developmental Disabilities
32% Mental illness
8% Musculoskeletal
Disabilities
5% other physical
Disorders
hearing impairments
*Data represents more than 25 percent of AbilityOne employees of nISh-producing nonprofit agencies. 3.01.13
2% traumatic
Brain injury
2% Blind and visual impairments
1% neurological impairments
employee Research system provides a Closer look at Who We servevaluable Data helps nish Advocate for people with significant DisabilitiesNISH’s network of nonprofit agencies joined together in a program that facilitates the electronic collection of data to take a closer look at the employees served by the AbilityOne Program. As a result, the cumulative data allows NISH to better assist and represent employees in all sectors, such as advocating on Capitol Hill, evaluating potential strategic lines of business and conducting business development.
primary Disability typeAbilityOne Employees from NISH-ProducingNonprofit Agencies 4%
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initiAtives
• p rovided tax preparation, financial literacy and benefits counseling services for 4,386 nonprofit agency employees with disabilities and others eligible for services in the community.
• u pdated its internet and extranet sites to improve the customer experience.
• i ncreased Abilityone brand awareness through award-winning print and video campaigns and online advertising.
• s trengthened and leveraged opportunities for shared advocacy on national and state levels through lead roles with State Use Programs Association, Inc., National Governors Association, National Council of State Legislatures, the American Association of People with Disabilities, Alliance for Full Participation, National Forum on Disabilities and the Consortium for Citizens with Disabilities.
• Conducted the first-ever local advocacy training pilot in Phoenix, Ariz. for self-advocates and nonprofit agency staff. The pilot prepared self-advocates to tell their stories to locally elected officials and Members of Congress.
• Reached out to 3,285 audience members at more than 29 AbilityOne Speakers Bureau events, during which AbilityOne employees shared their stories.
initiativesNISH supported the long-term sustainability of AbilityOne® and nonprofit agencies through expanded training, efforts to increase awareness and infrastructure development.
in fY 2012, nish:
• e nhanced training opportunities in key business lines, including healthcare environmental services, contact centers, laundry, green cleaning, mail centers, document management and grounds maintenance.
• e xpanded training in quality, such as Lean Manufacturing, designing quality plans and internal auditing.
• i ncreased the use of webinars by 33 percent in response to Federal budget cuts and reduced Federal travel budgets.
Faith cabrales sews an extreme cold weather outer sleeping bag at readyOne Industries, Inc., el Paso, texas. the outer sleeping bag and its compression sack will attach to the U.S. Marine corps’ three Season Sleep System for use in weather conditions below 20 degrees Fahrenheit.
8
initiAtives
Demetrius Pone, PrIDe Industries, roseville, calif., provides custodial services at travis Air Force Base, calif.
highlightsWe collaborated with our nationwide network of nonprofit agencies to add more than 5,600 jobs for people with significant disabilities in FY 2012 through new and expanded AbilityOne® contracts. this section highlights some of those new contracts, as well as the stories of the people who benefit from these contracts and whose lives have been changed thanks to their new jobs. these success stories demonstrate why what we do is so important and keep us focused forward.
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highlights
Darren Wear, forklift operator, verifies an order for shipping and applies rFID tags.
Mark Davis, forklift operator, prepares pallets for shipment to a fielding event.
Summer Dann, forklift operator, uses a handheld scanner to pick an e-order for a deploying soldier.
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highlights
new project encompasses three nish Business lines, saves Army MoneyNISH has more than 125 nonprofit agency partners that provide customized supply chain management solutions to maximize efficiencies and streamline operations for customers. These agencies manage and deliver thousands of line items and hundreds of millions of dollars worth in inventory safely and on-time every year.
One of the newest supply chain management contracts combines the AbilityOne® Network’s supply chain management capabilities with decades of experience in apparel manufacturing and laundry operations. The contract is in support of the Army’s National Level Organizational Clothing and Individual Equipment (OCIE) Repair and Warehousing Program, which is designed to clean and repair unserviceable, but economically repairable OCIE, consolidate inventory in regional warehouses and save the Army significant sustainment dollars.
For this contract, Peckham, Inc., Lansing, Mich., employs 97 people with significant disabilities who launder, restore and repair clothing and equipment, and provide supply chain management for the Army Contracting Command, Clothing and Heraldry Office, based in Aberdeen Proving Ground, Md. Once cleaned and repaired, the OCIE is then shipped to Central Issue Facilities throughout the country or transferred to the Program Management office and combined with Soldier Protection and Individual Equipment (SPIE) used for training and deployments. Peckham operates as a shipping and storage facility for both OCIE and SPIE.
“Not only did Peckham already have a very efficient logistics program, they have nearly two decades of experience in sewing garments for the Armed Forces, just the kind of experience needed for this contract. This contract will allow the Army to standardize and document the repair process.” — Harry Veneri, Chief of the Clothing and Heraldry Services Office, U.S. Department of the Army
Alisha Womble always felt uncomfortable speaking and interacting with customers, and came to Peckham quiet, reserved and self-conscious of her disability. “At other jobs they tell you that it’s ok to ask questions if you don’t understand; that’s really not true. At Peckham, it is true and I am comfortable asking,” she said. Womble was recently promoted to data entry, working in Peckham’s Supply Chain Solutions Division on the OCIE project. This new position has offered her an opportunity for upward mobility, where she is able to earn higher wages and increase her skills.
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highlights
newest Consolidated Contact Center services Contract gives Wounded Warriors Job priorityNISH contact center service contracts with the Federal Government provided jobs for more than 1,900 people with significant disabilities and over $110 million in revenue in FY 2012. NISH agencies provide contact center services nationally from California to New York and Michigan to Alabama.
The newest contact center contract for the Department of Defense consolidates three contact centers for the Human Resource Activity, Defense Manpower Data Center (DMDC) into one location at Fort Knox, Ky. and gives job priority to war-wounded veterans. The DMDC supports all Defense Human Resources systems, including verification of military entitlements and benefits; management of the DoD identification card issuance program; and identity management. It supports Active Duty, Reserve, Guard and retired military members and their families, as well as DoD civilian contractor employees.
The call center consolidation begins with an 18-month phase-in period, during which the NISH agency — InspiriTec of Philadelphia — is partnering with the incumbent of two of the three contact centers, Hewlett-Packard Enterprise Systems, to assist with technical issues and transition. After establishing the contact center facility at Fort Knox, InspiriTec will assume responsibility for the Personnel Security Assurance Help Desk and employ 35 people with significant disabilities for the project. Hewlett-Packard will continue to operate the remaining two contact centers at their current locations in Alexandria, Va. and Seaside, Calif. until they are gradually consolidated. The project is expected to employ about 200 people with significant disabilities once the transition is complete.
William christensen of Inspiritec assists Sgt. 1st class cassandra Scott at the U.S. Army human resources command contact center, which is also based at Fort Knox. the new DoD call center will have a similar set-up.
12
highlights
nish helps outfit soldiers through Manufacturing and Development ContractsNISH’s nonprofit agency (NPA) partners deliver over 200 different apparel and individual equipment products in the United States and around the world. Cradle to grave apparel and equipment manufacturing includes prototyping and development, product design and adjusting, initial fielding and full sustainment.
NISH performed 20 manufacturing and development contracts for Natick Contracting Division in FY 2012. Two examples are the Individual First Aid Kit (IFAK) Gen II and Phase IV Camouflage Program. The IFAK Gen II is a new and improved individual first aid kit that will be used by the Army and will replace the individual first aid kit that is currently produced by Southeastern Kentucky Rehabilitation Industries (SEKRI).
Through the Phase IV Camouflage Program, the U.S. Department of Defense (DoD) is considering alternatives to the myriad of camouflage patterns in use across DoD. The goal is to develop a family of camouflage colors and patterns that would provide concealment in desert, woodland and transitional environments. Five AbilityOne® NPAs — Mount Rogers Community Services Board, SEKRI, Peckham Vocational Industries, Inc., Goodwill Industries of South Florida and LC Industries (an NIB-affiliated nonprofit agency) — produced uniforms and organizational equipment in 13 camouflage patterns for the Army to test in different climates and at various times of day.
representatives from Goodwill Industries of South Florida, Program executive Office Soldier and nISh gather for a photo after shipping Phase Iv camo in support of the manufacturing and development contract.
13
highlights
Quality service leads to hospital housekeeping expansionAbilityOne® healthcare environmental technicians meet the strictest cleaning requirements to maintain healthy, clean hospitals, clinics and other medical facilities for customers, including the U.S. Army Medical Command (USAMEDCOM). As a result of exceptional performance on four hospital housekeeping contracts for USAMEDCOM, two new contracts were added to the AbilityOne Procurement List (PL) in FY 2012 and more opportunities were developed for addition in FY 2013.
Third-party inspections implemented by NISH at the original four USAMEDCOM locations demonstrated that NISH’s nonprofit agency partners performed better than commercial hospital housekeeping companies. For example, with a baseline inspection rating at Fort Benning of 53/100, Job Options, Inc., San Diego, Calif., achieved a rating of 97/100 just a year after taking over the contract in FY 2011. With similar success demonstrated by Professional Contract Services, Inc. (PCSI) of Austin, Texas at Fort Knox, Fort Belvoir and Fort Carson, AbilityOne was poised to expand its presence at USAMEDCOM.
The FY 2012 PL additions included Fort Stewart, Ga., performed by PCSI, and Fort Huachuca, Ariz., performed by Enterprise Professional Services, Inc., also of Austin. The contracts employ 27 people with significant disabilities who provide specialized disinfection and general cleaning. Additionally, EPSI commenced hospital housekeeping at Fort Polk under the Federal Supply Schedule and the project converts to AbilityOne in April 2013.
“The way I see it, if the performance is good and the price fair and reasonable, we have a partner for life. That’s my strategic vision for my command. ‘[At] U.S. Army MEDCOM, we not only heal our wounded warriors, we help employ them.’” — Col. Scott A. Svabek, commander of USAMEDCOM Health Care Acquisition Activity and Principal Assistant Responsible for Contracting at Fort Sam Houston, Texas
Lourdes rodriguez, PcSI, cleans in the Labor & Delivery area of Winn Army community hospital at Fort Stewart.
Dorothy McNair provides hospital housekeeping services at Fort Stewart’s Winn Army Community Hospital and its surrounding clinics. When asked about what her job means to her, McNair said, “It has built my self-esteem and confidence that I can do the job. My life has changed thanks to AbilityOne employment in that I have become independent and can provide for me and my family.”
Patrick O’toole, who provides hospital housekeeping services at Fort Huachuca, said, “I believe that disabled veterans deserve a job. I’m grateful that this was implemented here at Raymond W. Bliss Army Health Center, along with AbilityOne and Enterprise Professional Services Inc.”
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highlights
new facilities Management Contract Creates Jobs in Arizona and MarylandFor over 15 years, NISH and its nationwide network of nonprofit agencies have provided quality facilities management support services to customers across the country. This business line provides more than 1,500 jobs for people who have significant disabilities.
Four NISH agencies are partnering for one of the newest facilities management contracts, providing jobs for 24 people with significant disabilities in Arizona and Maryland. The nonprofit agency team is supporting the Defense Information Systems Agency, Joint Interoperability Test Command (JITC) at Fort Huachuca, Ariz., Fort Meade, Md., and Indian Head, Md. JITC conducts testing of national security systems and information technology systems hardware, software and components. Due to the nature of the classified environment, all AbilityOne® employees working on the contract are required to have security clearance.
The team is led by prime contractor The Beacon Group, Tucson, Ariz., with subcontractors Didlake, Inc., Manassas, Va.; The Centers for Habilitation, Tempe, Ariz.; and J.P. Industries, Tucson, Ariz. The team provides various facilities management services, including maintenance, purchasing, security, travel desk and public affairs support. In addition, they provide library support, custodial, mailroom, drafting and video teleconference services, as well as logistics management.
[Once the AbilityOne team cleaned and waxed a building floor] Government Action Officer Sonny Milloy said, “It looks better now than when the Command held the dedication ceremony seven years ago.”
“I appreciate the opportunity to be part of the Beacon Group team. As a veteran with a disability, the AbilityOne Program has helped me to transition and become part of the workforce. Employment means having the economic position to provide for my family. For this I’m very grateful.” — Frank McLeod, material handler for Beacon Group in the Logistics section at JITC
15
highlights
“I am very grateful for the life changing opportunities that have been provided to me by AbilityOne and my Skookum family. The upward growth has been incredible. I started out as a supply technician and, in progressive steps, moved into safety and quality, first at Fort Meade and now at DOE.” — Neil Colomac, Skookum Safety/Quality Control Manager, Army wounded warrior
“I like working at CRF [Marine Corps Base Hawaii’s Corrosion Repair Facility] because I have learned a lot and this is the highest paying job I have ever had. I have learned to use tools and equipment I have never seen before. I like working on the assets and get a good feeling of accomplishment sending back nice, ‘new looking’ assets to the Marines.”— Matthew Tate, Goodwill Contract Services Hawaii
Joshua Young (left) and Bradlee royster, Skookum, provide fleet management and facility maintenance services at the U.S. Department of energy’s national nuclear Security Administration Office of Secure transportation.
Skookum’s nrL vehicle maintenance staff, from left to right: Keniel Martinez, Andy harrison, Larry Porter and David thibdeau.
16
highlights
new fleet Contracts Create Jobs from the nation’s Capital to hawaiiThree new fleet maintenance contracts launched in FY 2012 created 42 jobs for people with significant disabilities, including wounded warriors, from the Washington, D.C. area to Hawaii.
Skookum Educational Programs of Bremerton, Wash. launched transportation management services, including vehicle and equipment maintenance and repair, for the U.S. Naval Research Laboratory (NRL) in Washington, D.C., and its three satellite sites in Maryland and one on Bolling Air Force Base, Washington, D.C. The NRL serves as one of the principal in-house research and development laboratories for the U.S. Navy. The project employs eight people with significant disabilities who maintain a software program that tracks the entire vehicle inventory, maintenance, repair, mileage and fuel of all transportation vehicles and equipment. They also provide shuttle bus services around the laboratory, executive car services and logistics transportation support to NRL’s employees.
Skookum also began a new fleet management contract for the Department of Energy’s National Nuclear Security Administration (NNSA) Office of Secure Transportation (OST). The project employs 29 people with significant disabilities who operate the Vehicle Maintenance Facility and Mobile Electronics Maintenance Facility, maintaining and servicing specialty vehicles and mobile electronics used to transport highly sensitive items for the NNSA. Additionally, the Skookum team performs facility, grounds and custodial services for 20 administrative and training buildings on five acres for the Agent Operation Eastern Command, the training facility for the agents who operate the specialty vehicles that Skookum maintains.
Goodwill Contract Services Hawaii, Inc. of Honolulu employs five people with significant disabilities to service government vehicles in the Marine Corps Base Hawaii’s corrosion repair facility. The corrosion repair process is extensive and requires inspection, steam cleaning, metal and fiberglass fabrication repair, paint preparation, hand sanding, zinc rich priming, chemical agent resistance coat priming, undercoating and camouflage paint pattern application.
“I cannot tell you how pleased I am with your outside of the box thinking on this repair. You have saved the government thousands of dollars in expense… The professionalism and dedication to our National Security mission is obvious… You are a breath of fresh air! Please keep up the good work and know that you are truly appreciated by the Federal agents and staff of Agent Operations Eastern Command (AOEC).” — John Watts, Director, AOEC
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highlights
people with significant Disabilities help feed our troopsNISH’s agencies have decades of experience feeding America’s Armed Forces and supporting humanitarian relief efforts around the world. In FY 2012, Transylvania Vocational Services, Inc. (TVS), Brevard, N.C., began producing hot and sweet roll mixes, and Unistel, Webster, N.Y., expanded its spice line. These projects for Defense Logistics Agency (DLA) Troop Support, Philadelphia, Pa., employ 27 people with significant disabilities who process, package and distribute these products to feed our troops within the United States and around the world.
Unistel, a subsidiary of CDS Monarch, has packaged spices since 1988. Initial Procurement List additions included Garlic and Paprika. Unistel has expanded its spice line over the years. The most recent additions include Oregano, Bay Leaves, Cumin, Ground White Pepper, Thyme, Basil, Curry Powder, Crushed Red Pepper, Poultry Seasoning, Santa Fe Seasoning, Cajun Seasoning and Italian Seasoning. Unistel sources the spices from multiple spice importers in bulk and repackages them into 32-oz. and 160-oz. containers. Unistel then labels the bottles, affixes security seals, boxes them in cases, and labels and palletizes them for shipment.
Hot and sweet roll mixes are TVS’ first products in support of DLA Troop Support. TVS blends and packages the mixes under the TVS Mountain Maid™ label.
TVS and Unistel ship the roll mixes and spices, respectively, to DoD Prime Vendors. The Prime Vendors are full-line foodservice distributors who have contracts with DLA Troop Support to ship food products overseas to soldiers in the field, as well as to military bases and garrisons across the country for use in dining facilities.
“I’m proud we can help them (our soldiers) because they take care of us.” —Terisha Smith (left), TVS
“It makes me feel good that I’m feeding the soldiers.” — Jamie Owen (right), TVS
“I like my job because I know that these spices are going to help feed our soldiers in the military. Having this job has helped me to improve my self-esteem and become more independent. It is also important to me because I am making a paycheck.” — Wayne Parks, UNISTEL
18
highlights
evelYne villines AWARDRecognizes an individual with a significant disability who has advanced from work on an AbilityOne® contract into private/government sector employment or management within the nonprofit agency.
Richard valliere sKils’Kin spokane, Wash.
A former AbilityOne Program grounds labor crew member, Valliere is now a supervisor. Each day, he demonstrates leadership through his own hard work and motivates his co-workers to achieve their individual employment goals.
“He has a talent for helping people improve, and the patience to help them understand that they can achieve their goals and become a valued citizen in the community, if they are willing to do so,” said Ed Mattia, project manager.
2012 nish national Award Winners illustrate Mission success
pResiDent’s AWARDAdded in FY 2012, this award recognizes a non-AbilityOne Program employee with a significant disability who has exhibited outstanding leadership and exceptional character.
irma Mitchell inspiritec inc. philadelphia, pa.
Mitchell is a contact center customer service representative who is blind. A vital factor of Mitchell’s success is a customized speech software program that enables her to listen to a caller in one ear while typing and simultaneously hearing verbal information from the computer screen in the other ear.
According to Dean Marino, InspiriTec Inc. director of marketing, Mitchell’s mastery of simultaneously listening to two voices (one human and one computer generated) while providing award-winning cus-tomer service “is nothing less than extraordinary.”
WilliAM M. usDAne AWARDRecognizes an AbilityOne Program employee with a significant disability who has exhibited outstanding achievement and exceptional character.
David Jordan southeastern Kentucky Rehabilitation industries inc. Corbin, Ky.
As a machine operator with cerebral palsy, Jordan uses assistive technologies to press heat-seal labels on U.S. Marine Corps hoods.
“David was our pioneer, willing to try new things,” said Director of Rehabilitation Services Cheryl Sanders. “He now proudly shows others what can be done and is helping our team break down the walls of misconception about what a person with a disability can accomplish when given the right support and tools.”
honoR Roll foR veteRAns With DisABilities Recognizes a veteran with a service-related significant disability who has exhibited outstanding achievement in his/her work life.
edward Johnson, Jr. Brevard Achievement Center inc. Rockledge, fla.
Johnson’s strong will and determination led to his success as a custodian after leaving the Iraq War having survived a sniper’s gunshot wound to the head.
“His leadership skills and ‘never quit’ attitude inspire all of us who work around him,” said Wayne Wells, vice president of operations.
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Number of people with significant disabilities employed on AbilityOne® contracts 44,233
Direct labor hours performed by people with significant disabilities working on AbilityOne contracts 41,789,400
Direct labor wages paid to people with significant disabilities employed on AbilityOne contracts $ 498,788,154
Average hourly wage of people with significant disabilities employed on AbilityOne contracts $ 11.94
Annual sales $ 2,186,657,760
Total number of people with significant disabilities employed by NISH-affiliated, AbilityOne-producing agencies 125,597
Total number of people with significant disabilities placed in jobs in the community by NISH-affiliated, AbilityOne-producing agencies 22,557
summary
Assets
Cash and cash equivalents $ 8,869,808
Investments at fair value $ 30,847,301
Receivables, net $ 22,665,069
Notes receivable, net $ 4,455,449
Prepaids and other assets $ 1,962,246
Property and equipment, net of depreciation $ 12,547,528
totAl Assets $ 81,347,401
liabilities and net Assets
Liabilities $ 14,729,807
Unrestricted net assets
totAl liABilities AnD net Assets
$
$
66,617,594
81,347,401
Financial statement
Financial assistance Programs For nonProFit agencies
Loans $ 2,833,925
Leases $ 800,000
Grants & Subsidies
totAl
$
$
2,899,377
6,533,302
20
program summary
offiCeRs
William s. Coleman, Jr. Chair Procurement Consultant
paul Atkinson Chair-Elect President and CEO Eggleston Services
Brenda l. Yarnell Treasurer Executive Director UCP Land of Lincoln
frederick Beaman iii SecretaryFederal Acquisitions Official,
Retired
elmer l. Cerano Immediate Past Chair President M ichigan Protection &
Advocacy Service, Inc.
e. Robert Chamberlin Ex-Officio President and CEO NISH
MeMBeRs
peter Berns CEO T he ARC of
the United States
Jerry Bettenhausen President Work Services, Inc.
Dean Kenneth emerson President/COO SVRC Industries, Inc.
frederick J. frese A ssociate Professor
of Psychiatry N ortheast Ohio Medical
University Coordinator, Recovery Project
Jim gibbons President and CEO G oodwill Industries
International, Inc.
David gonzales Executive Director PORTCO, Inc.
stephen Katsurinis D irector of Mission
Driven BusinessUnited Cerebral Palsy
steven King President and CEO Beacon Group SW, Inc.
Mike Kivitz President and CEO A delante Development
Center, Inc.
Amy luttrell President G oodwill Easter Seals
Miami Valley, Inc.
thomas Miller Disability Advocacy Specialist BH Services, Inc.
Rhea nelson Executive Director and CEO New Leaf, Inc.
Barbara nurenberg President and CEO JVS — Detroit
steve perdue President Grand Traverse Industries
Belinda porras Project Manager Employment Source
Wes tyler Vice President Phoenix Manufacturing
frederick “Will” Williams A bilityOne Program
Participant
nish Board of Directors
Bottom row (left to right) — F. Williams, B. Yarnell, W. coleman, P. Atkinson, B. chamberlin, B. Porras; Middle row (left to right) — t. Miller, J. Bettenhausen, A. Luttrell, r. Beaman, e. cerano, B. nurenberg, F. Frese, W. tyler; top row (left to right) — S. King, S. Perdue, S. Katsuri-nis, J. Gibbons, M. Kivitz, r. nelson, D. emerson; not pictured: P. Berns, D. Gonzales
21
national Council of Work CentersoffiCeRs
Jerry Bettenhausen President Work Services
Corporation
Robert Daniels CEO Pioneer Adult
Rehabilitation Center
James Cassetta President Work Inc.
paul Atkinson President and CEO Eggleston Services
RegionAl RepResentAtives
Rick sebastian President and CEO Human Technologies
Corporation
Mitchell tomlinson CEO Peckham, Inc.
Brad saathoff CEO BH Services, Inc.
Connie Kirk President and CEO Tommy Nobis Enterprises
pam lillibridge President and CEO Tresco, Inc.
Carol Carr Executive Director The Excel Group, Inc.
The National Council of Work Centers (NCWC) is an independent network of executives representing nonprofit agencies (NPAs) that provide services or manufacture products under the AbilityOne® Program. Each agency that has an AbilityOne contract is a member of the NCWC. The NCWC Executive Committee consists of four elected officers and representatives of agencies from the six NISH geographic regions.
Under the direction of President Jerry Bettenhausen, the NCWC acts as the liaison between the NPA community and the NISH Board of Directors. The president of the NCWC serves on the NISH Board of Directors, thus ensuring that the NPA community has direct input into the deliberations and policy-making decisions of the board.
The NCWC addresses issues of concern or significant relevance to NPAs and their participation in the AbilityOne Program, and assists NISH with research and data collection necessary to advance the AbilityOne Program.
Front row: r. Daniels, J. cassetta, P. Atkinson, J. Bettenhausen, c. carr. Back row: r. Sebastian, B. Saathoff, P. Lillibridge, M. tomlinson. not shown: c. Kirk
22
e.R. “DiCK” AlleY CAReeR AChieveMent AWARDThe Alley Award is bestowed on one Federal employee whose sustained dedication and support of the AbilityOne Program are exemplary, and worthy of the agency’s highest recognition. The award is named for the late Dick Alley, who gave 25 years of dedicated service to the U.S. AbilityOne Commission as its Deputy Executive Director.
Col. Roger h. Westermeyer,Deputy Director, Air force Materiel Command, Wright-patterson Air force Base, u.s. Department of the Air force
u.s. Abilityone CommissionThe U.S. AbilityOne Commission®, the independent Federal agency that administers the AbilityOne® Program, presented the following awards during FY 2012:
Commission initiative focuses on employee Choice and upward MobilityThe U.S. AbilityOne Commission® established the Quality Work Environment initiative to empower people with significant disabili-ties to achieve their maximum employment potential. Among NISH-affiliated, AbilityOne-producing nonprofit agencies, in FY 2012:
197 NPAs completed their self-assessments, representing 64% of AbilityOne employees
246 nonprofit agencies adopted QWE, representing 77%
of AbilityOne employees
155 NPAs completed their strategic action plan, representing 61%
of AbilityOne employees
offiCe of the eXeCutive DiReCtoR’s enDuRing leADeRship AWARDThis new award recognizes superlative leadership that has and will continue to produce enduring benefits to the AbilityOne Program.
John Miller,Ceo, goodwill industries of southeastern Wisconsin
Dr. Carol e. lowman,Deputy to the Commanding general, Department of the Army Contracting Command, Army Materiel Command, u.s. Department of the Army
outstAnDing ContRiButions AWARDThis award recognizes Federal employees for their exceptional efforts in creating employment opportunities on Federal contracts for people who are blind or have significant disabilities under the AbilityOne Program.
Dennis A. hass,Director of Business operations, operational Contracting Division (sMC/pKo), los Angeles Air force Base
col. roger h. Westermeyer, with nISh President and ceO Bob chamberlin following the Dick Alley Award
U.S. AbilityOne commission executive Director tina Ballard presents the enduring Leadership Award to John Miller.
Dr. carol e. Lowman
23
people Abilityone Wages state employed sales paid
AK 213 $ 11,593,623 $ 2,692,795AL 783 $ 42,857,100 $ 11,388,497 AR 295 $ 6,637,289 $ 1,762,966AZ 448 $ 19,513,681 $ 5,522,574CA 3,587 $ 245,043,534 $ 56,917,556 CO 602 $ 18,705,787 $ 5,507,112CT 1,859 $ 20,211,863 $ 8,049,254DC 228 $ 12,025,009 $ 4,174,269DE 122 $ 4,280,577 $ 1,237,520FL 3,032 $ 124,621,201 $ 35,444,522 GA 1,062 $ 51,141,843 $ 12,928,926 GU** 419 $ 5,260,877 $ 1,142,301HI 243 $ 19,056,099 $ 3,181,742IA 253 $ 1,637,654 $ 890,624ID 816 $ 31,297,598 $ 9,513,479IL 1,066 $ 38,764,514 $ 9,563,386IN 593 $ 22,411,657 $ 3,853,636KS 204 $ 14,829,925 $ 814,552KY 810 $ 44,481,231 $ 5,732,210LA 280 $ 8,015,828 $ 2,024,376MA 881 $ 18,962,893 $ 5,394,908MD 2,621 $ 160,189,864 $ 37,878,785 ME 283 $ 19,612,297 $ 3,146,361MI 2,664 $ 136,239,546 $ 24,659,519 MN 546 $ 23,868,239 $ 2,738,992MO 444 $ 10,662,596 $ 3,564,340MS 294 $ 11,746,361 $ 3,174,374MT 205 $ 1,408,996 $ 421,691NC 1,234 $ 71,885,947 $ 12,750,437 ND 255 $ 5,107,489 $ 1,637,502NE 204 $ 5,338,094 $ 1,062,408NJ 399 $ 15,480,940 $ 4,282,797NM 459 $ 17,253,028 $ 4,390,237NV 449 $ 13,246,866 $ 3,076,257NY 2,065 $ 130,396,089 $ 25,199,602 OH 786 $ 32,298,820 $ 7,723,834OK 318 $ 12,063,151 $ 2,711,667OR 233 $ 12,900,674 $ 4,639,214PA 1,008 $ 32,116,615 $ 9,388,965RI 105 $ 2,991,689 $ 1,019,982SC 854 $ 16,398,266 $ 5,058,969SD 230 $ 5,610,254 $ 1,734,003TN 185 $ 6,088,223 $ 1,978,729TX 3,958 $ 269,186,214 $ 57,589,966 UT 144 $ 9,499,492 $ 2,799,205VA 2,965 $ 213,150,409 $ 43,011,901 WA 1,824 $ 80,551,052 $ 22,824,770 WI 1,318 $ 98,697,685 $ 18,453,614 WV 338 $ 9,814,382 $ 3,553,293WY 49 $ 1,504,699 $ 579,535
totAl 44,233 $ 2,186,657,760 $ 498,788,154
Abilityone statistics by state
tabatha neller, quality control, Peckham, Inc., Lansing, Mich., inspects laundered garments to determine serviceability.
Michael testerman, Skookum, Bremerton, Wash., provides fleet management services at the Department of energy’s national nuclear Security Administration Office of Secure transportation.
*People with significant disabilities are employed in vermont and Puerto rico, although the contracts are operated by nonprofit agencies in other locations.
**territory
24
Abilityone network of nish-producing Agencies
NISH National Office, Products Team and East Regional OfficeVienna, VA
Producing nonprofit agencies•
25
AlABAMAAnnistonCalhoun/Cleburne Ment
Health Board, Inc.The Opportunity Center
Easter Seal Facility — The Ala ES Soc, Inc.
BirminghamAlabama Goodwill
Industries, Inc.Easter Seals of the
Birmingham AreaUnited Cerebral Palsy of
Greater Birmingham, Inc.
DothanWiregrass Rehabilitation
Center, Inc.
huntsvilleHuntsville Rehabilitation
FoundationThe ARC of Madison
County, Inc.
MobileGWI Services, Inc.
MontgomeryGoodwill Industries of
Central Alabama, Inc.
Muscle shoalsNorthwest Alabama
Easter Seal Children’s Clinic-Rehab Center
AlAsKAAnchorageAssets, Inc.MC Resource
ManagementMQC Enterprises, Inc.
fairbanksFairbanks Resource
Agency
JuneauREACH, Inc.
ARizonABisbeeCochise County
Association for the Handicapped
nogalesSanta Cruz Training
Programs, Inc.
phoenixGoodwill Community
Services, Inc.
tempeThe Centers for
Habilitation/TCH
tucsonBeacon Group SW, Inc.Catholic Community
Services of Southern Arizona
J.P. Industries, Inc.
YumaACHIEVE Human
Services. Inc.
ARKAnsAsfort smith
al Bost, Inc.
hopeRainbow of Challenges,
Inc.
JacksonvillePathfinder, Inc.
little RockUnited Cerebral Palsy of
Central Arkansas
pine BluffJenkins Memorial
Children’s Center and Jenkins Industries
van BurenAbilities Unlimited of Ft.
Smith, Inc.
CAlifoRniABakersfieldBakersfield Arc, Inc.
BlytheSheltering Wings Corp.
Culver CityExceptional Children’s
Foundation
el CentroARC-Imperial ValleyImperial County Work
Training Center, Inc.
fontanaThe Fontana
Rehabilitation Workshop
fresnoArc Fresno, Inc.
hanfordKings Rehabilitation
Center, Inc.
hemetValley Resource Center
for the Retarded, Inc.
la MesaBona Fide Conglomerate,
Inc.
lancasterDesert Haven
Enterprises, Inc.
lompocLife Options, Vocational
and Resource Center
long BeachLos Angeles Habilitation
House
los AngelesAsian Rehabilitation
Services, Inc.
Mountain viewVTF Services
Mt. shastaSiskiyou Opportunity
Center, Inc.
napaNapa Valley PSI, Inc.
oaklandCalidad Industries, Inc.
panorama CityGoodwill Industries of
Southern California
pasadenaFVO Solutions Inc.
Red BluffTehama County
Opportunity Center, Inc.
ReddingShasta County
Opportunity Center
RichmondPacific Coast Community
ServicesRubicon Programs, Inc.
RidgecrestDesert Area Resources
and Training
RiversideARC Riverside
Rohnert parkNorth Bay Rehabilitation
Services, Inc.
RosevillePride Industries
sacramentoCrossroads Diversified
Service, Inc.Easter Seal Society of
Superior California
san DiegoJob Options, Inc.San Diego Outsourcing
Systems, Inc.The Arc of San Diego
san franciscoToolworks, Inc.
san JoseHope Services, Inc.Project Hired
san leandroThe Arc of Alameda
County
santa AnaLandmark Services, Inc.
santa MariaVTC Enterprises
south el MonteLincoln Training Center
and Rehabilitation Workshop
stocktonGoodwill Service
Connection, Inc.
vallejoSolano Diversified
Services
venturaThe ARC of Ventura
County, Inc.
WoodlandYolo Employment
Services
ColoRADoColorado springsAspenPointe EmploymentGoodwill Industrial
Services Corporation
DenverBayaud Industries, Inc.Jewish Family Service of
Colorado
fort CollinsFoothills Gateway, Inc.
puebloPueblo Diversified
Industries, Inc.
WestminsterNorth Metro
Community Services for Developmentally Disabled
ConneCtiCuteast WindsorAllied Community
Services, Inc.
new BritainCW Resources, Inc.
trumbullThe Kennedy Center, Inc.
WaterburyEaster Seal Rehabilitation
Center of Greater Waterbury
WindsorEaster Seals Capital
Region & Eastern Connecticut, Inc.
DelAWAReMilfordKent-Sussex Industries,
Inc.
WilmingtonOpportunity Center,
Incorporated
DistRiCt of ColuMBiAWashingtonAnchor Mental Health
AssociationDavis Memorial Goodwill
IndustriesLt. Joseph P. Kennedy
InstituteThe ARC of the District of
Columbia, Inc.
floRiDABoca RatonHabilitation Center for the
Handicapped, Inc.
ClearwaterAbilities, Inc. of Florida
Daytona BeachSMA Behavioral Health
Services, Inc.
gainesvilleThe Arc of Alachua
County, Inc.
green Cove springsChallenge Enterprises of
North Florida, Inc.
JacksonvilleGINFL Services, Inc.The Right 2 Work
Corporation
lake CityCARC-Advocates
for Citizens with Disabilities, Inc.
MiamiEaster Seals South
FloridaGoodwill Industries of
South Florida, Inc.
north fort MyersGW Services of SWFL,
Inc.
pensacolaLakeview Center, Inc.
RockledgeBrevard Achievement
Center, Inc.Bridges BTC, Inc.
st. petersburgJobWorks, Inc.Louise Graham
Regeneration Center
starkeThe Arc of Bradford
County
tampaMacDonald Training
Center, Inc.
West palm BeachGulfstream Goodwill
Industries, Inc.
geoRgiAAmericusMiddle Flint Behavioral
HealthCare-Sumter County MR Center
AtlantaBobby Dodd Institute, Inc.Goodwill Industries of
North Georgia, Inc.
AugustaEaster Seals East
Georgia, Inc.
ColumbusPower Works Industries,
Inc.
DublinMiddle Georgia Diversified
Industries, Inc.
JonesboroWORKTEC
lagrangeNew Ventures
Enterprises, Inc.
MaconGood Vocations, Inc.
MariettaNobis Enterprises, Inc.
savannahGoodwill Industries of the
Coastal Empire
thomasvilleThomas-Grady Mental
Retardation Service Center
Warner RobinsHouston County
Association for Exceptional Citizens, Inc.
guAMhagatnaPacific Ability Resources
Inc. (PARI)
tamuningAble Industries of the
PacificiCAN Resources, Inc.
hAWAiihiloThe ARC of Hilo
honoluluGoodwill Contract
Services Hawaii, Inc.Lanakila PacificNetwork Enterprises, Inc.
WahiawaOpportunities and
Resources, Inc.
WailukuKa Lima O Maui
iDAhoBlackfootDawn Enterprises, Inc.
CaldwellWITCO
garden CityTrace, Inc.
idaho fallsDevelopment Workshop,
Inc.
MeridianReliant Services, Inc.
pocatelloNew Day Products, Inc.
illinoisAltonChallenge Unlimited, Inc.
Arlington heightsClearbrook Center, Inc.
BellevilleSt. Clair Associated
Vocational Enterprises, Inc.
ChicagoAda S. McKinley
Community Services, Inc.
Envision UnlimitedJewish Vocational Service
and Employment CenterLester and Rosalie
Anixter CenterTRI Industries NFP
DanvilleWorkSource Enterprises
lanarkRolling Hills Progress
Center, Inc.
Mt. sterlingMental Health Centers of
Western Illinois
Mt. vernonJefferson County
Comprehensive Services, Inc.
MurphysboroSpecialized Training for
Adult Rehabilitation
northbrookGlenkirk
parisHuman Resources Center
of Edgar and Clark Counties
peoriaCommunity Workshop
and Training Center, Inc.
Rock islandInnovative Partnerships,
N.F.P.The Arc of the Quad Cities
Area
RockfordOmni Business Services,
Inc.
skokieThe Douglas Center
springfieldUnited Cerebral Palsy of
the Land of Lincoln
inDiAnABloomingtonStone Belt ARC, Inc.
fort WayneAnthony Wayne
Rehabilitation Ctr for Handicapped and Blind, Inc.
The Arc of Northeast Indiana, Inc.
garyTradeWinds Services, Inc.
indianapolisCrossroads Rehabilitation
Center, Inc.GW Commercial
Services, Inc.
KokomoBona Vista Programs, Inc.
lafayetteWabash Center, Inc.
lintonFour Rivers
Resource Services, Inc.
new AlbanyRauch, Inc.
paoliOrange County
Rehabilitative & Developmental Services Inc.
26
nish nonprofit Agencies by state
RockvilleChild-Adult Resource
Services, Inc.
shelbyvilleShares, Incorporated
vincennesKnox County Association
for Retarded Citizens, Inc.
ioWADes MoinesGoodwill Solutions, Inc.
iowa CityGoodwill Industries of the
Heartland
JeffersonGenesis Development
Rock valleyHope Haven, Inc.
shenandoahNishna Productions, Inc.
sioux CityGoodwill Community
Rehabilitation Services, Inc.
KAnsAslawrenceCottonwood, Inc.
WichitaCenter Industries
Corporation
KentuCKYCorbinSoutheastern Kentucky
Rehabilitation Industries, Inc.
DanvillePioneer Vocational/
Industrial Services, Inc.
hopkinsvillePennyroyal Regional
Mental Health-Mental Retardation Board, Inc.
lexingtonEmployment Solutions,
Inc.Opportunity
Workshop of Lexington, Incorporated
louisvilleC.G.M. Services, Inc.Goodwill Industries of
Kentucky
owensboroOpportunity Center
Workshop
louisiAnABaton RougeLouisiana Industries for
the Disabled, Inc.
JenaLaSalle Association for
the Developmentally Delayed, Inc.
lake CharlesCalcasieu Association for
Retarded Citizens
ManyAssociation of Retarded
Citizens of Sabine, Inc.
MetairieThe Arc of Greater
New Orleans
new orleansGoodworks, Inc.
shreveportGoodwill Industries of
North Louisiana, Inc.The Arc of Caddo-Bossier
slidellSt. Tammany Association
for Retarded Citizens, Inc.
MAineAuburnPathways, Inc.
AugustaMotivational Services, Inc.
BelfastGroup Home Foundation,
Inc.
portlandNorthern New England
Employment Services
MARYlAnDAberdeenARC of Northern
Chesapeake Region
BaltimoreAlliance, Inc.Goodwill Industries of the
Chesapeake, Inc.Sinai Hospital of
Baltimore — Vocational Services Program
The Arc Baltimore, Inc.The Chimes, Inc.
ColumbiaAthelas Institute, Inc.Humanim, Inc.
eastonChesapeake Bay
Industries, Inc.
hagerstownHagerstown Goodwill
Industries, Inc.
hollywoodThe Center for Life
Enrichment
RockvilleThe Arc of Montgomery
County, Inc.
silver springCHI Centers, Inc.Service Disabled Veterans
Business Association
upper MarlboroMelwood Horticultural
Training Center
MAssAChusettsBostonCommunity Workshops,
Inc.Morgan Memorial
Goodwill IndustriesNational Telecommuting
Institute, Inc.
BraintreeEmploy + Ability, Inc.
ChicopeeSunshine Village, Inc.
ConcordMinute Man Arc for
Human Services, Inc.
DorchesterWork, Incorporated
hyanniscapeAbilities
pittsfieldBerkshire County
Association for Retarded Citizens, Inc.
springfieldGoodwill Industries of the
Pioneer Valley, Inc.
MiChigAnAlpenaNortheastern Michigan
Rehabilitation and Opportunity Center
Auburn hillsNew Horizons
Rehabilitation Services, Inc.
Battle CreekCalhoun County
Community Mental Health Services
Navigations, Incorporated
BrightonWork Skills Corporation
CaroTuscola County
Community Mental Health Authority
escanabaLakestate Industries
grand RapidsHope Network Services
Corporation
hollandKandu Industries, Inc.
KalamazooMRC Industries,
Incorporated
KingsfordTRICO Opportunities, Inc.
lansingPeckham Vocational
Industries, Inc.
MuskegonGoodwill Industries of
West Michigan, Inc.
port huronCommunity Enterprises
of St Clair County
saginawSVRC Industries, Inc.
sault ste. MarieNorthern Transitions, Inc.
southfieldJewish Vocational
Service and Community Workshop
traverse CityG.W. Services of Northern
Michigan, Inc.Grand Traverse
Industries, Inc.
YpsilantiWashtenaw County
Community Support and Treatment Services
MinnesotABemidjiOccupational
Development Center
DuluthGoodwill Industries
Vocational Enterprises, Inc.
fergus fallsProductive Alternatives,
Inc.
MinneapolisAccessAbility, Inc.Tasks Unlimited, Inc.
RochesterAbility Building Center,
Inc.
st. paulMDI Government
Services, Inc.
MississippiAberdeenAbilityWorks, Inc.
of Monroe Co.
greenvilleAbilityWorks, Inc. of
Washington County
gulfportAbilityWorks, Inc. of
Harrison CountyMississippi Goodworks
JacksonAbilityWorks, Inc. of
Jackson
MeridianAbilityWorks, Inc. of
Meridian
oxfordAbilityWorks, Inc. of
Oxford
vicksburgWarren County
Association for Retarded Citizens, Inc.
MissouRiBethanyHarrison County
Sheltered Workshop Association
Cape girardeauCape Girardeau
Community Sheltered Workshop, Inc.
harrisonvilleCasco Area Workshop,
Inc.
independenceJobOne
Kansas CityThe Helping Hand of
Goodwill Industries Extended Employment Sheltered Workshop
MarshfieldWeb-Co Custom
Industries, Inc.
Monroe CityLearning Opportunities/
Quality Works, Inc.
sedaliaCooperative Workshops,
Inc.
springfieldSpringfield Workshop,
Inc.
st. louisMGI Services Corporation
MontAnABillingsCommunity Option
Resource Enterprises, Inc.
ButteBSW, Inc.
helenaHelena Industries
MissoulaOpportunity Resources,
Inc.
neBRAsKAgrand islandGoodwill Employment
Services of Central Nebraska, Inc.
nebraska CityRegion V Services
omahaGoodwill Specialty
Services, Inc.
nevADAlas vegasGreat Plains
Enterprises, Inc.Opportunity Village ARC
RenoHigh Sierra Industries,
Inc.Washoe Ability Resource
Center
neW JeRseYBurlingtonOccupational Training
Center of Burlington County
Cedar KnollsEmployment Horizons,
Inc.
edisonEdison Sheltered
Workshop, Inc.
hackensackNorth Jersey Friendship
House, Inc.The Arc of Bergen and
Passaic Counties, Inc.
neW MeXiCoAlbuquerqueAdelante Development
Center, Inc.LifeROOTS, Inc.
ArtesiaDoor of Opportunity
ClovisENMRSH, Inc.
las CrucesTresco, Inc.
santa fePresbyterian Medical
Services
neW YoRKAmsterdamMontgomery County
Chapter, NYSARC
BataviaGenesee County Chapter,
NYSARC
BronxFederation Employment
and Guidance Service, Inc.
BuffaloPhoenix Frontier, Inc.
CanandaiguaOntario County Chapter,
NYSARC — Abbey Industries
CantonSt. Lawrence County
Chapter, NYSARC
CortlandJ.M. Murray Center, Inc.
elmaSuburban Adult
Services, Inc.
fultonOswego Industries, Inc.
herkimerHerkimer County
Chapter, NYSARC
JamestownChautauqua County
Chapter, NYSARC
KingstonGateway Community
Industries, Inc.
MaloneCitizen Advocates, Inc.
MenandsThe Workshop,
Incorporated
MiddletownNew Dynamics
CorporationOccupations, Inc.
new YorkFedcap Rehabilitation
Services, Inc.NYSARC, Inc. New York
City ChapterThe Corporate Source,
Inc.
niagara fallsNiagara County Chapter,
NYSARC
oakdaleSkills Unlimited, Inc.
oleanCattaraugus County
Chapter, NYSARC
penn YanYates County Chapter,
NYSARC Inc.
plattsburghClinton County Chapter,
NYSARC — Champlain Valley Industries
RochesterLifetime Assistance, Inc.Rochester Psychiatric
Center
Rochester Rehabilitation Center
schenectadySchenectady Co. Chapter,
NYSARC, Inc.
slingerlandsAlbany County Chapter,
NYSARC
syracuseOnondaga County
Chapter, NYSARC
uticaHuman Technologies
CorporationThe Arc, Oneida-Lewis
Chapter-NYSARC, Inc.
WaltonDelaware County
Chapter, NYSARC — Resources for Industry
WaterlooNYSARC, Inc., Seneca-
Cayuga Counties Chapter
WatertownJefferson County
Chapter, NYSARC
Watkins glenSchuyler County Chapter,
NYSARC, Inc.
WebsterCDS Monarch
noRth CARolinAAndrewsIndustrial Opportunities,
Inc.
BrevardTransylvania Vocational
Services, Inc.
DurhamDurham Exchange Club
Industries, Inc.
elizabeth CitySkills, Incorporated
fayettevilleEmployment Source, Inc.
greenvilleEastern Carolina
Vocational Center, Inc.
hillsboroughOE Enterprises, Inc.
JacksonvilleCoastal Enterprises of
Jacksonville, Inc.
WashingtonBeaufort County
Developmental Center, Inc.
noRth DAKotABismarckPride, Inc.
Devils lakeLake Region Corporation
fargoVocational Training
Center
JamestownAlpha Opportunities, Inc.
MinotMVW Services, Inc.
27
nish nonpRofit AgenCies BY stAte
valley CityOpen Door Center
ohioAkronCommunity Support
Services, Inc.Weaver Industries, Inc.
ArchboldQuadco Rehabilitation
Center — Northwest Products Division
ChillicotheFirst Capital Enterprise
Inc
CincinnatiGreater Cincinnati
Behavioral Health Services
Ohio Valley Goodwill Industries RehabilitatiCenter, Inc.
ClevelandVGS, Inc.
DaytonEastway CorporationGoodwill Easter Seals of
the Miami Valley
DelawareThe Alpha Group of
Delaware, Inc.
elyriaMurray Ridge Productio
Center, Inc.
KentColeman Professional
Services
MansfieldRehabilitation Service of
North Central Ohio, In
MarionMARCA Industries,
Incorporated
newarkLicking-Knox Goodwill
Industries, Inc.
springfieldTAC Industries, Inc.
toledoContracTech, Inc.
XeniaGreene, Inc.
oKlAhoMAAnadarkoAPEX, Inc.
MuskogeeGolden Rule Industries
Muskogee, Inc.
oklahoma CityDale Rogers Training
Center, Inc.
oRegonhood RiverHood River Sheltered
Workshop, Inc.
lebanonWillamette Valley
Rehabilitation Center
portlandDePaul IndustriesPortland Habilitation
Center, Inc.
s,
on
n
c.
of
RoseburgSunrise Enterprises of
Roseburg, Inc.
salemGarten Services, Inc.
pennsYlvAniAAstonElwyn, Inc.
AthensPenn-York Opportunities,
Inc.
Bethlehem Via of the Lehigh Valley,
Inc.
CarlisleThe Arc of Cumberland
and Perry Counties
Clarks summit Allied Health Care
Services
erieDr. Gertrude A Barber
Center
harrisburgGoodwill Services, Inc.
houstonArc Human Services, Inc.
JohnstownCambria County
Association for the Blind and Handicapped
Goodwill Ind of the Conemaugh Valley, Inc.
lebanonQuality Employment
Services and Training (QUEST)
lewistownNuVisions Center, a Not
for Profit
new CastleLark Enterprises, Inc.
north WarrenBollinger Enterprises
philadelphiaHorizon House, Inc.InspiriTec, Inc.
pittsburghARC, Allegheny County
Chapter — Parc-Way Industries
Family Services of Western Pennsylvania
Goodwill Commercial Services, Inc.
Life’sWork of Western PA The Easter Seal Society of
Western Pennsylvania
pottsvilleAvenues, Inc.
stroudsburgThe Burnley Workshop of
the Poconos, Inc.
Wilkes-BarreUnited Rehabilitation
Services, Inc.
WilliamsportHope Enterprises, Inc.
RhoDe islAnDCranstonCranstonArc
MiddletownJames L. Maher Center
north providenceGreater Providence
Chapter, Rhode Island Association for Retarded Citizens, Inc.
south CARolinAAikenThe Tri-Development
Center of Aiken County, Inc.
BeaufortBeaufort Vocational
Rehabilitation Center
CharlestonWalterboro Vocational
Rehabilitation Center
ConwayHorry Co. Disabilities and
Special Needs Board
florenceFlorence County
Disabilities and Special Needs Board
greenvilleGreenville County
Disabilities and Special Needs Board
Greenville Rehabilitation Center
SC Vocations & Individual Advancement, Inc.
north CharlestonCharleston Vocational
Rehabilitation CenterGoodwill Industries of
Lower South Carolina, Inc.
orangeburgOrangeburg County
Disabilities and Special Needs Board
senecaOconee-Pickens Work
Training
spartanburgThe Charles Lea Center,
Inc.
summervilleDorchester County Board
of Disabilities and Special Needs
sumterThe Genesis Center
West ColumbiaLexington Vocational
Rehabilitation Center
south DAKotAAberdeenAspire Inc.
ellsworth AfBBH Services, Inc.
huronHuron Area Center for
Independence
pierreOAHE, Inc.
sioux fallsSouth Dakota AchieveVolunteers of
America, Dakotas
tennesseeChattanoogaThe Orange Grove Cente
Inc.
ClarksvilleProgressive Directions,
Inc.
Johnson CityDawn of Hope
Development Center, Incorporated
KnoxvilleGoodwill Industries-
Knoxville, Inc.Knox County Association
for Retarded Citizens
MemphisMemphis Goodwill
Industries, Inc.
nashvilleGovernment Services,
Inc.
teXAsAustinAustin Task, Inc.Blue SolutionsProfessional Contract
Services, Inc.Relief Enterprise, Inc.
BeaumontGoodwill Industries
Industrial Contracts anTemporary Services, Inc.
ConroeTri-County Mental
Health/Mental Retardation Services
Corpus ChristiGoodwill Industries of
South TexasNueces County Mental
Health Mental Retardation CommunitCtr
DallasRising Star Resource
Development Corporation
el pasoLet’s Go To Work, Inc.ReadyOne Industries, Inc
fort WorthExpanco, Inc.Goodwill Industrial
Services of Fort Worth, Inc.
houstonArbor Products, IncCRI Federal ServicesOn Our Own Services, InSoutheast Vocational
Alliance, Inc.
lufkinBurke Center
san AngeloConcho Resource CenteMHMR Services for the
Concho Valley
r,
d
y
.
c.
r
san AntonioEndeavors Unlimited, Inc.Goodwill Industries of
San AntonioMavagi Enterprises, Inc.South Texas Housing
and Community Development Corp, Inc.
Training, Rehabilitation, and Development Institute, Inc.
World Technical Services, Inc.
Wichita fallsNorth Texas State
HospitalWork Services
Corporation
utAhClearfieldPioneer Adult Rehab.
Center, Davis County School District
ogdenEnableUtah
salt lake CityCommunity Foundation
for the Disabled, Inc.
viRginiAAlexandriaServiceSource, Inc.
ArlingtonLinden Resources, Inc.
AtkinsMount Rogers
Community Services Board
CharlottesvilleWorkSource Enterprises
ChesapeakeChesapeake Service
Systems, Inc.
farmvilleSouthside Training,
Employment and Placement Services, Inc.
fredericksburgRappahannock Goodwill
Industries, Inc.
front RoyalAble Forces, Inc
hamptonThe Arc of the Virginia
Peninsula, Inc.
harrisonburgFriendship Industries, Inc.
leesburgEvery Citizen Has
Opportunities, Inc.
lynchburgLynchburg Sheltered
Industries, Inc.
ManassasDidlake, Inc.
norfolkCommunity Alternatives,
IncorporatedLouise W. Eggleston
Center, Inc.
petersburgProgressive Adult
Rehabilitation Center, Inc.
portsmouthPortco, Inc.
RichmondGoodwill Services, Inc.Richmond Area
Association for RetardedCitizens
RoanokeGoodwill Industries of the
Valleys, Inc.
springfieldMVLE
virginia BeachSara’s Mentoring Center,
Inc.
WinchesterNW Works, Inc.
WAshingtonBellevueAt Work!
BellinghamCascade Christian
ServicesLake Whatcom
Residential and Treatment Center
BremertonHolly Ridge CenterPeninsula ServicesSkookum Educational
Programs
ClarkstonAsotin County Community
Services (ACCS)
KennewickColumbia Industries
oak harborNew Leaf, Inc.
olympiaMorningside
seattleNorthwest CenterProvail
spokaneGood Works, Inc.Skils’kin
sumnerVADIS
tacomaGoodwill Contracting
Services
Walla WallaLillie Rice Center, Inc.
YakimaYakima Specialties, Inc.
West viRginiABridgeportJob Squad, Inc.
BuckhannonBuckhannon-Upshur
Work Adjustment Center, Inc.
CharlestonGoodwill Industries of
Kanawha Valley
CraigsvilleThe Sheltered Workshop
of Nicholas County, Inc.
huntingtonPrestera Center for
Mental Health Services, Inc.
MorgantownPACE Enterprises of West
Virginia
MullensIntegrated Resources,
Inc.
parkersburgSW Resources, Inc.
RonceverteGateway Industries, Inc.
WeirtonHancock County
Sheltered Workshop, Inc.
WheelingRussell Nesbitt
Services, Inc.
WisConsineau ClaireL. E. Phillips Career
Development Center, Inc.
fond du lacBrooke Industries, Inc.
fort AtkinsonOpportunities Inc of
Jefferson Cty
green BayASPIRO, Inc.
la CrosseORC Industries, Inc.
MadisonMadison Area
Rehabilitation Centers, Inc.
MarinetteGoodwill Industries of
Northern Wisconsin & Upper Michigan, Inc.
MilwaukeeGoodwill Industries
of Southeastern Wisconsin, Inc.
Milwaukee Center for Independence, Inc.
RacineLakeside Curative
Services, Inc.
WaukeshaEaster Seals Southeast
Wisconsin, Inc.
Wisconsin RapidsODC Government
Services, Inc.
WYoMingCasperNorthwest Community
Action Programs of Wyoming, Inc.
CheyenneGoodwill Industries of
Wyoming, Inc.Magic City Enterprises,
Inc.
*nPAs listed by legal name and headquarters city and state in nISh’s database as of nov. 1, 2012.
28
nish nonpRofit AgenCies BY stAte
nish national officeVienna, Virginia
productsVienna, Virginia
east RegionVienna, Virginia
south RegionKennesaw, Georgia
south Central RegionArlington, Texas
north Central RegionDes Plaines, Illinois
northwest RegionSeattle, Washington
pacific West RegionSan Ramon, California
nish is the national nonprofit agency designated by the U.S. AbilityOne commission® to supportlocal nonprofit agencies (nPAs) that participate in the AbilityOne® Program and provide employment opportunities for people with significant disabilities through Federal contracts for services and products. nISh supports the nPA network as well as Federal customers by providing business development and contract management assistance, engineering and technical advice, legislative and regulatory guidance, professional training and communications assistance.
the abilityone Program is the largest source of employment for people who are blind or have significant disabilities in the United States. More than 600 nonprofit organizations employ these individuals and provide quality products and services to the Federal Government at a fair market price. the Program is administered by the U.S. AbilityOne commission, an independent Federal agency, with assistance from nISh and national Industries for the Blind.
The Committee for Purchase From People Who Are Blind or Severely Disabled began operating as the U.S. AbilityOne Commission on Oct. 1, 2011.
even with the ups and downs in the economy, our mission “to create employment opportunities for people with significant disabilities” is rock solid.
On the BAcK cOver: Left to right: Jonathan Bessellieu, tom tartaglia and Shawn McIntyre, Unistel (a subsidiary of cDS Monarch), Webster, n.Y., package spices.