Annual Report Responses...secondary and tertiary packaging for new or updated product lines to assist us in reducing environmental impacts through the supply chain. Is the packaging

2019 Annual Report Responses

Nando's Australia Pty LtdDate printed: 04/06/2019

APCO Annual Reporting Tool © 20172019 Page 1 of 18


Nando's Australia Pty Ltd















































For use in PDFs that require a data field

Reporting Tool Setup Details

Reporting Tool Setup

Is this your first year of annual reporting to APCO? No

Supply Chain Position

Primary: Retailer (point of sale)

Secondary: None provided

Industry Sector

Primary: Food & Beverage


Does your parent organisation operate in countries other than Australia? Yes

Regions: UK, USA, Canada, South Africa, Malaysia, Singapore, NZ, Middle East, Asia

Percentage annual turnover attributed to Australian operations: 12%

Reporting Period

Financial Year: 1st July - 30th Jun

Baseline metric Product Categories

Recent reporting: 5

Previous reporting: 5

1.1 Packaging Sustainability Strategy

LEADERSHIP

Does your organisation have a packaging sustainability strategy that commits to using the Covenant SustainablePackaging Guidelines (SPG) (or equivalent)?

Yes

Supporting evidence: Nando's Australia has a Sustainable Packaging Policy that applies at the time of designing primary,

secondary and tertiary packaging for new or updated product lines to assist us in reducing environmental impacts through the supplychain.

Is the packaging sustainability strategy integrated into business processes? Yes

Supporting evidence: Nando’s Australia (NA) is part of international parent company Nando’s Group Holdings (NGH). We continue to apply the SPG to the greatest extent possible, although as of 2015 we have been obligated to comply

with NGH directives with regard to packaging.

Is your packaging sustainability strategy integrated in a quality system for continuous improvement? No

Additional comments: None provided

1.2 Closed Loop Collaboration

Have you investigated options for joining or starting a collaborative closed loop initiative or program? No


1.3 Consumer Engagement

LEADERSHIP

Do you wish to report against this recommended criteria for the current reporting period? Yes

Do you provide consumers with any information on the sustainability of your packaging? No

Does any of your packaging include on-pack claims or labels on packaging sustainability (excludingdisposal/recycling claims and labels)?

Yes

Supporting evidence: A printed message on our bagasse packaging says “This board is made from the fibre left over from sugar

production and is 100% preconsumer recycled”.

How many Product Categories put on the market over the reporting period have package labelling that encouragesactive consumer engagement in packaging sustainability?

1

Quantitative accuracy: High

Supporting evidence: We can provide a sample of current bagasse packaging as evidence.

Does your organisation actively engage consumers, through packaging design, to reduce the impacts ofconsumption?

No

Does your organisation support on-pack sustainability education with marketing campaigns? No


1.4 Industry leadership

LEADERSHIP


Have you led or initiated any packaging sustainability initiative(s)? No

Do you work collaboratively with other organisations or customers to improve sustainability outcomes? Yes

Number of initiatives: 1

Supporting evidence: We have collaborated with a number of specialist packaging suppliers to develop sugar cane bagasse

takeaway containers and carry bags for our retail outlets. We retain records of communication that reflect this collaboration.

Has your organisation received external recognition for its contribution to packaging sustainability within yourchosen reporting period?

No

Are you actively engaging with peers to promote packaging sustainability and share sustainability knowledge fornon-commercial purposes?

No


2.1 Packaging Design & Procurement

OUTCOMES

Do you have a documented procedure on using the Sustainable Packaging Guidelines (SPG) or equivalent toevaluate and improve packaging?

Yes

Supporting evidence: We have a document entitled "Nando's Australia Sustainable Packaging Policy (2013)" that outlines key

aspects of the SPG and their application to packaging review.

How many Product Categories put on the market over the reporting period have had their packaging reviewedusing the SPG or equivalent to consider sustainability criteria?

4

Quantitative accuracy: Medium

Supporting evidence: We use a customised SPG checklist to evaluate existing and new packaging. We retain a completed SPG

checklist for each packaging type reviewed.

How many Product Categories put on the market over the reporting period used Life Cycle Assessment (LCA) or asimilar life cycle tool to consider sustainability?

0

Supporting evidence: LCA is it is something we are beginning to think about, particularly with the introduction of our sustainability and

purpose manager.


2.2 Packaging Materials Efficiency

OUTCOMES

Has your organisation developed a plan, or are you investigating opportunities, to optimise the quantity of materialused for packaging?

Yes

Supporting evidence: In June 2018 we removed straws, toothpicks and salt & pepper sachets from our counters so they are no longer

freely available to customers. We stopped manufacturing straws in April 2018, so we are now just depleting stock (the toothpicks and

salt & pepper sachets are generic items not specifically made for Nando’s). Some restaurants have stopped giving out straws. Goingforward, Nando’s will not provide straws, toothpicks or salt & pepper sachets at any restaurants. We have changed our process for

giving our single use cutlery & sauce sachets for takeaway orders. Now, we ask customers if they need cutlery and sauce, rather thanputting them in with every takeaway order. Cutlery and sauce sachets are excluded from all delivery orders.

How many Product Categories put on the market over the reporting period have achieved a reduction in materialweight or have been optimised for material efficiency?

2


Supporting evidence: Our restaurant practices reflect the removal of straws, toothpicks and salt & pepper sachets from our takeaway

packaging inventory. While limited quatities of these items are still dispensed at some Nando's restaurants, once current stock is

depleted they will no longer be available to customers.


2.3 Recycled & Renewable Materials

OUTCOMES

Has your organisation developed a plan, or are you investigating opportunities, to optimise the quantity of materialsin your packaging that are renewable and/or contain recycled content?

Yes

Supporting evidence: Nando’s Australia is obligated to participate in our parent company's global packaging initiative, under whichwe will be looking at optimising the materials used for packaging. We have documentation of our parent company's packaging review

processes.

How many Product Categories put on the market over the reporting period have packaging that incorporate somerecycled or renewable content, or have packaging that has been optimised for recycled or renewable content?

3


Supporting evidence: Our intention is to move away from bagasse to 100% recycled craft in Sept/Oct 2019 for our chicken boxes .

This will align us with our parent company in the UK. We also use napkins that contain 100% recycled fibre. Our bagasse packaging is

made from renewable content.


2.4 Post-consumer Recovery

OUTCOMES

Has your organisation developed a plan, or are you investigating opportunities, to increase or optimise therecoverability of packaging?

Yes

Supporting evidence: Following a Nando’s trial of restaurants recycling cardboard and co mingled items (e.g. paper, PET, glass), wehave made significant advances in the number of restaurants that are regularly recycling these materials. We have recently obtained

figures to support this initiative, however they are from outside of the current reporting period and will be included in the 2020 APCO

Annual Report.

How many Product Categories put on the market over the reporting period have packaging that can be recoveredthrough existing post-consumer recovery systems?

3


Supporting evidence: The packaging categories of paper/cardboard, glass and soft plastic (PET) are all collected in our restaurant

recycling trial.

Additional comments: Bagasse fibres are generally not compatible with paper recycling mills and must be kept out of the paper

recycling steam. Furthermore, any cellulose-fibre food packaging contaminated with (or likely to become contaminated with) oil, fat or

food residue must also be kept out of the paper recycling steam. Therefore, our bagasse takeaway food packaging is designed to

decompose in landfill, rather than enter the recycling stream.

2.5 Consumer Labelling

OUTCOMES


Has your organisation developed a plan, or are you investigating opportunities, to improve on-pack consumerlabelling for disposal or recovery?

Yes

Supporting evidence: We have a formal guidance document entitled "Nando's Packaging Labeling Guidelines, 2013", which we refer

to for disposal instruction labelling on our packaging.

How many Product Categories put on the market over the reporting period have packaging labelled for disposal orrecovery?

2


Supporting evidence: Our cardboard boxes are labelled for recycling, and bagasse takeaway food packaging is labelled for disposal

to landfill or compost.


2.6 Product Packaging Innovation

OUTCOMES


Has your organisation developed a plan, or are you investigating opportunities, to review whole product-packagingsystems to improve packaging sustainability?

Yes

Supporting evidence: Last year we reported on an initiative to reduce the "footprint" of our Full Chicken Box, so it can fit into our

medium carry bags. We have now completed this project.

Does your organisation have a documented procedure in place to evaluate the sustainability of whole product-packaging systems?

No


3.1 Business-to-Business Packaging

OPERATIONS

Has your organisation developed a plan, or are you investigating opportunities, to reduce single use business-to-business packaging going from your sites and facilities to customers (e.g. manufacturers or retailers)?

Yes

Supporting evidence: Plastic crates are currently used to transport chicken from poultry processors to our restaurants. The crates are

reused multiple times, with this requirement stated in our chicken procurement specifications.

Are you collecting data on the amount of business-to-business packaging you provide to customers that is single-use?

No


3.2 Waste Diversion

OPERATIONS


Do you collect data on the quantity of solid waste generated at your sites and facilities and the quantity orpercentage of solid waste recovered?

No

Can you estimate what percentage of on-site solid waste you reused, recycled, composted or sent to an energy-from-waste facility during your chosen reporting period?

25

Quantitative accuracy: Low

Supporting evidence: We have started to introduce segregated food waste collections in some restaurants. We don't have data

available for the current reporting period, however, we aim to report these data in 2019.

Additional comments: We have not been able to get reliable data on waste collected from our 3PL warehouses for the current

reporting period. We estimate that the total volume of cardboard recycled from all DCs in the 2018 reporting period was around 13.5tonnes. We intend to get firmer figures for the 2019 Annual Report. We face significant challenges monitoring operational waste: o

Nando's Australia has around 200 restaurants o Around 80 of these are franchised, so (a) are beyond our control and (b) we have novisibility of their waste disposal practices o Of the c.120 companyowned restaurants, c.90 are managed by the landlord, so we don’thave control. In the majority of cases they do cardboard and comingled recycling – but some only do cardboard – and a handful dofood waste too. o Of the remaining c.30 restaurants, we manage these through a central contract with Veolia. All of these are recyclingcardboard and comingled, and around 5 are doing food waste as well.

3.3 Supply Chain Influence

OPERATIONS


Does your organisation communicate your packaging sustainability goals and packaging guidelines to the majorityof tier 1 suppliers and downstream customers (for business-to-business organisations)?

No

Does your organisation provide support to tier 1 suppliers and customers to improve their understanding ofpackaging sustainability goals and strategies?

No

Does your organisation collaborate with tier 1 suppliers and customers to share knowledge and improve packagingsustainability?

Yes

Supporting evidence: As in the previous reporting period, 97% of our restaurants in Australia have bulk oil storage and collection

facilities. 590,000 litres of fresh oil were delivered in the reporting period, eliminating the use of 29,500 x 20L metal drums.

Does your organisation have processes in place to evaluate supply chain risks and opportunities for influencethroughout the entire supply chain (tier 1 and below)?

No

Does your organisation have processes in place to monitor and track compliance with key packaging sustainabilityrequirements throughout the entire supply chain (full traceability)?

No


Non Plastics

PACKAGING METRICS

How much packaging by weight did your organisation put onto the market in Australia in the reporting period?

Please include all components including retail and distribution packaging. This section will be used to collect information on the total amount of

packaging that is being generated in aggregate. Data will be summed across industries and sectors to estimate progress towards achievingpackaging sustainability in Australia.

Aluminium 1 Tonnes


Comments: Nando's Australia was unable to provide information on tonnes of individual materials put on the market in the current

reporting period. We will begin providing this information in the next APCO Annual Report.

Glass 1 Tonnes




Timber 0 Tonnes


Comments: None provided

Metal/Steel 0 Tonnes



Paper/Cardboard 1 Tonnes




Composites 1 Tonnes




Plastics

PACKAGING METRICS



packaging that is being generated in aggregate. Data will be summed across industries and sectors to estimate progress towards achieving

packaging sustainability in Australia.

Bioplastics 0 Tonnes



High-Density Polyethylene 1 Tonnes


Comments: Nando's Australia was unable to provide information on tonnes of individual materials put on the market in the current reporting period. We will begin providing this information in

the next APCO Annual Report.

Low-Density Polyethylene 1 Tonnes




Polyethylene Terephthalate 1 Tonnes




Polyvinyl Chloride 0 Tonnes



Polypropylene 1 Tonnes




Rigid Plastics 1 Tonnes




Soft Plastics 1 Tonnes




Expanded Polystyrene 0 Tonnes



Other Plastics 0 Tonnes



Freeform Questions

Freeform

Describe initiatives, processes or practices that you have implemented over the previous 24 months that haveimproved packaging sustainability.

Our new Sustainability & Purpose Manager is looking at a number of possible initiatives to improve Nando's Australia's packagingsustainability. We will report on progress in future years.

Describe any opportunities or constraints that affected performance within this reporting period.

Not answered




Disclaimer

The copyright owners of this report are The Australian Packaging Covenant Organisation (APCO) and the University of Technology Sydney (UTS). The data contained withinthis report is owned exclusively by APCO. This report (including all text, images and attachments) has been prepared for the exclusive use and benefit of the copyrightholders and each addressee(s) only. The copyright owners give their consent and grant a limited licence to each addressee(s) for the use of this report, in its entirety, to bereproduced, distributed and communicated to third parties or made public at the discretion of the addressee(s). All other rights are strictly reserved. The addressee(s) is notpermitted to reproduce, distribute or communicate separate subsections, images or individual pages of this report. The report can only be reproduced, distributed orcommunicated in full. The information contained in this report does not constitute investment or business advice and addressee(s) should not rely on the information for suchpurposes. All addressee(s) should obtain their own independent advice before making any financial decisions based on the information included in this report. 2017 2019 ©.

Suite 1102, Level 11, 55 Clarence Street, Sydney, NSW, 2000 ☎ (02) 8381 3700 ✉ [email protected]

Freeform Case Studies

Freeform

Case Study: File: None provided

Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25








OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS




Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25








OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS




Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25





reporting period. We estimate that the total volume of cardboard recycled from all DCs in the 2018 reporting period was around 13.5

tonnes. We intend to get firmer figures for the 2019 Annual Report. We face significant challenges monitoring operational waste: o

Nando's Australia has around 200 restaurants o Around 80 of these are franchised, so (a) are beyond our control and (b) we have no

visibility of their waste disposal practices o Of the c.120 companyowned restaurants, c.90 are managed by the landlord, so we don’thave control. In the majority of cases they do cardboard and comingled recycling – but some only do cardboard – and a handful dofood waste too. o Of the remaining c.30 restaurants, we manage these through a central contract with Veolia. All of these are recycling

cardboard and comingled, and around 5 are doing food waste as well.


OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS




Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS




Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes




Supporting evidence: Nando’s Australia (NA) is part of international parent company Nando’s Group Holdings (NGH). We continue to apply the SPG to the greatest extent possible, although as of 2015 we have been obligated to complywith NGH directives with regard to packaging.







LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes




Supporting evidence: Nando’s Australia (NA) is part of international parent company Nando’s Group Holdings (NGH). We continue to apply the SPG to the greatest extent possible, although as of 2015 we have been obligated to complywith NGH directives with regard to packaging.







LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes

Supporting evidence: Following a Nando’s trial of restaurants recycling cardboard and co mingled items (e.g. paper, PET, glass), wehave made significant advances in the number of restaurants that are regularly recycling these materials. We have recently obtainedfigures to support this initiative, however they are from outside of the current reporting period and will be included in the 2020 APCO

Annual Report.


3



recycling trial.



food residue must also be kept out of the paper recycling steam. Therefore, our bagasse takeaway food packaging is designed todecompose in landfill, rather than enter the recycling stream.


OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes

Supporting evidence: Following a Nando’s trial of restaurants recycling cardboard and co mingled items (e.g. paper, PET, glass), wehave made significant advances in the number of restaurants that are regularly recycling these materials. We have recently obtainedfigures to support this initiative, however they are from outside of the current reporting period and will be included in the 2020 APCO

Annual Report.


3



recycling trial.



food residue must also be kept out of the paper recycling steam. Therefore, our bagasse takeaway food packaging is designed todecompose in landfill, rather than enter the recycling stream.


OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered



























































Industry Sector






Reporting Period



Recent reporting: 5



LEADERSHIP


Yes












LEADERSHIP




Yes




1




No




LEADERSHIP








No


No



OUTCOMES


Yes




4





0


purpose manager.



OUTCOMES


Yes






2







OUTCOMES


Yes


processes.


3







OUTCOMES


Yes



Annual Report.


3



recycling trial.






OUTCOMES



Yes




2






OUTCOMES



Yes




No



OPERATIONS


Yes




No


3.2 Waste Diversion

OPERATIONS



No


25











OPERATIONS



No


No


Yes




No


No


Non Plastics

PACKAGING METRICS





Aluminium 1 Tonnes




Glass 1 Tonnes




Timber 0 Tonnes










Composites 1 Tonnes




Plastics

PACKAGING METRICS









































Freeform Questions

Freeform




Not answered




Disclaimer




Freeform


Not answered


Not answered


Not answered

Documents

Annual Report Responses...secondary and tertiary packaging for new or updated product lines to assist us in reducing environmental impacts through the supply chain. Is the packaging