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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Table of Contents
Executive Director’s Message 3
Mandate 4
Mission Statement 4
Board of Directors 5
Member Companies 6
British Columbia Ferry Services Inc. 7
Coastal Transport Ltd 8
Fraser marine Transportation (Albion Ferries) 9
Government of British Columbia 10
Government of Manitoba 11
Government of New Brunswick 12
Government of Newfoundland and Labrador 13
Government of Northwest Territories 16
Government of Ontario 18
Groupe CTMA 19
Marine Atlantic Inc. 20
Northumberland-Bay Ferries Ltd 21
Owen Sound Transportation co. 22
Société des traversiers du Québec 23
Vancouver Seabus 25
Associate Member companies 26
Individual Member Companies 28
Fleet Details 29
Traffic Statistics for 2009 36
Financial Statement for 2009 37
3
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Executive Director’s Message
2009 continued to be a rewarding year for the Association. The activities by the Association
continued to fortify the foundation to grow stronger and become consistently more recognized in
the marine sector. The Board of Directors met twice during the year and is also working diligently in
making the Association fiscally strong.
The 2009 AGM Committee headed by Gov’t of Northwest Territories Marine Division worked very
hard in making the Conference held from Sept. 14th to 16th in Edmonton at the Westin Hotel
Edmonton.
During the year many of our ferry operating members participated in the Spring and Fall Canadian
maritime Advisory Council sessions held at the Government Conference Centre In Ottawa. A joint
meeting with Transport Canada marine safety was also held on April 30, 2009
Some of our members were planning or took delivery of new ships and from a ferry operating
perspective. With regard to safety, we had a good year.
We lost our long term member Albion Ferries, Mission BC when on July 31, 2009 this service was
replaced by a the new Golden Ears Bridge. The two ferries Klatawa and Kulleet were placed for sale.
Albion Ferries President Captain Dave Miller stayed on as CFOA President until the end of 2009.
Anthonie de Hoog
Executive Director
4
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Mandate
The Canadian Ferry Operators Association (CFOA) was federally incorporated onJanuary 20, 1987, and counts among its membership almost all of the major ferryoperators in Canada.
The primary objectives of the Association are:
to establish and maintain a standard of professional and technicalexcellence in the operation of ferries in Canada in a safe, effective andefficient way;
to consider all questions affecting the interests of ferry owners andoperators and to take such action as the Association deems necessary topromote and protect the interests of member owners and operators;
to afford opportunities for the discussion and consideration of matters ofinterest to members of the Association and to assist fellow memberorganizations through the mutual exchange of non-confidentialinformation and experience;
to promote the reputation of Canadian ferry operators for providing safe,reliable and efficient operations of ferries in Canada;
To do all such other lawful things as are incidental or conducive to theattainment of the above objectives.
MISSION STATEMENT
The mission of the Association is to establish and maintain a standard ofbusiness, professional and technical excellence in the operation ofpassenger and vehicle marine transportation in Canada, and to promoteand enhance the reputation of the Canadian ferry industry nationally andinternationally.
5
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
For 2009 the Directors and Executive are as follows:
Regional Members
Permanent Seat
Permanent SeatMike CorriganBritish Columbia Ferry Services Inc.Victoria, British Columbia
At large
Dave MillerFraser Marine Ltd.Vancouver British Columbia
Stuart JonesGovernment of OntarioMinistry of TransportationKingston, Ontario
Gregg RyderCoastal Transport LimitedSaint John, NB
John CormierNorthumberland/Bay Ferries Ltd.Charlottetown, PE
Mark CollinsBritish Columbia Ferry Services Inc.Victoria, British Columbia
Executive
PresidentVice PresidentTreasurerSecretary
Captain David MillerSusan SchrempfGregg RyderNancy Merston
Pacific RegionNancy MerstonGovernment of British ColumbiaMinistry of TransportationVictoria, BC
Prairies and North West Territories RegionGlenn MayGovernment of the Northwest TerritoriesYellowknife, NT
Ontario RegionSusan SchrempfOwen Sound Transportation CompanyOwen Sound, ON
Quebec RegionFrancois BertrandSociété des Traversiers du QuébecQuébec City, QC
Atlantic RegionWalter PumphreyTransportation & WorksGovernment of Newfoundland andLabrador,St. Johns, NL
6
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
MEMBER COMPANIES
Operating Members
British Columbia Ferry Services Inc.
Coastal Transport Ltd.
Fraser River Marine Transportation Ltd. (Albion Ferry Operation)
Gov’t of British Columbia Min. of Transportation & Infrastructure - Marine Branch
Gov’t of Manitoba, Infrastructure and Transportation
Gov’t of New Brunswick, Department of Transportation
Gov’t of Newfoundland and Labrador, Dept. of Transportation and Works
Gov’t of Northwest Territories Marine Services of the Dept. of Transportation
Gov’t of Ontario Ministry of Transportation, Kingston
Gov’t of Ontario Min. of Transportation South Western Region, London
Groupe C.T.M.A
Marine Atlantic Inc.
NFL-Bay Ferries Ltd.
Owen Sound Transportation Co.
Sociéte des traversiers du Quebec
Vancouver Seabus
Associate Members
Alberta Ministry of Transportation Lloyd's Register North America Inc. (LR)
American Bureau of Shipping (ABS) MAN Diesel North America
BMT Fleet Technology Ltd. Midwest Power Products
Canadian Passenger Vessels Assoc. MTU Detroit Diesel
Dept. of Transportation Prov. of NB The Shipowners' Protection Ltd
Det Norske Veritas (DNV) Toromont Cat
DSS Marine Wartsila Canada Inc.
International Paint Voith Turbo Marin
Individual members
Atlantic Offshore Medical services DBC Marine Safety Systems
Atlantic Tractors & Equipment Don Brentons Fire Protection
Atlantic Tractors & Equipment E.Y.E. Marine Consultants
Caterpillar Inc. Halifax Regional Municipality
Finning Canada Fleetway Inc.
Geoplan Opus Lengkeek Vessel Engineering
Liferaft Systems Australia MacDonnell Group
Maritime Law Co. Marorka
National and Marine Fire Services Seafire Training Ltd.
Sperry Marine Techsol Marine
Tul safety and Equipment
7
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
British Columbia Ferry Services Inc. (BC Ferries) is one of the largest ferry operators in the world,
providing year-round vehicle and passenger service on 25 routes to 47 terminals, with a fleet of 36
vessels. The company provides an essential transportation link that connects coastal communities
and facilitates the movement of people, goods and services throughout coastal British Columbia. BC
Ferries’ diverse service area includes connections between the Lower Mainland and Vancouver
Island; from Vancouver Island or the Mainland to many small island communities; from Prince
Rupert on the province's north coast to the Queen Charlotte Islands and to Port Hardy.
In 2009/10, BC Ferries transported 21 million passengers and 8.3 million vehicles on over 186,000
sailings. Since 2003, BC Ferries has extensively renovated its terminals, introduced seven new ships
into service and restructured and revitalized the company with an increased emphasis on customer
service. The in last seven years, BC Ferries has invested $1.6 billion in: new vessels; vessel upgrades;
terminal and dock improvements; technology and systems; and other equipment.
The Northern Expedition
The newest vessel, the Northern Expedition, was introduced into service on the Inside Passage route
between Port Hardy and Prince Rupert in May of 2009. The cruise-ferry features 55 modern
staterooms, accommodates 600 passengers and 130 vehicles, and is well appointed for tourists as
well as local residents.
BC Ferries1112 Fort StreetVictoria, British ColumbiaV8V 4V2www.bcferries.com
Mike CorriganExecutive Vice President and Chief Operating Officer
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2009 ANNUAL REPORT
oastal Transport Ltd. provides ferry service to the Island of Grand
Manan and White Head, N.B. These lifeline services are provided on a daily
basis throughout the year. During peak periods the Grand Manan-mainland
service employs a staff of approximately 85. Year-round service is provided
by the 72 metre vessel MS Grand Manan V, and is supplemented by a second
vessel the MV Grand Manan, during the summer season. During the calendar
year of 2009 this service operated over 1679 trips and carried approximately
159,500 passengers and 79,400 vehicles.
The second service operated by Coastal Transport is from Ingalls Head to White Head
Island. This year-round service is provided by the MV Lady White Head and utilizes a
staff of 6. In 2008 this service operated over 3000 trips and transported 46,000
passengers and 25,000 vehicles
C
Coastal Transport Ltd.
PO Box 7235
Saint John NB E2L 4S6
www.coastaltransport.ca
Murray Ryder
General Manager
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
9
2009 ANNUAL REPORT
Fraser River Marine entered its final year of existence in
2009. This service shut down for good on 31 July 2009
The Golden Ears Bridge opened as scheduled and replaced the twoferries.
Albion Ferry Operations23888 River Road, PO Box 1078Stn. Albion, Maple RidgeBritish Columbia V2W IWlwww.translink.bc.ca
Dave MillerPresident
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
10
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
The Ministry of Transportation owns five free-running passenger vehicle ferries, five cableferries, five reaction ferries, two aerial tramways as well as tugboats and barges, operatingon 14 inland routes.
The ferry services are operated by parties under contract with the Ministry ofTransportation and Infrastructure. The operators are responsible for annual maintenance.
Highlights were:
Reconstruction of the Galena Bay ramp at Upper Arrow Lake.
Completion of third party condition surveys for all vessels and terminals.
Development of an asset management plan for inland ferry vessels and terminals.
Development of an asbestos management program.
We carried 2.5 million passengers and 1.65 million vehicles across the lakes and rivers ofBritish Columbia in 2009, operating on a budget of $17 million.
Government of British ColumbiaMinistry of Transportation and InfrastructureMarine BranchPO Box 9850, STN PROV GOVVictoria, British ColumbiaVBW 9TShttp://www.th.gov.bc.ca/marine/index.htm
Nancy Merston,Director
11
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateu
Manitoba Infrastructure and Transportation owns eight certified passenger vehicle ferries,
three motor vessels and five cable ferries with a staff of 35 full and part time employees.
Four of the vessels are operated directly by the Department, one is operated under a Lease
Agreement with an outside agency, and three of the vessels are out of service at this time.
MIT is embarking on an ambitious multi year multi million dollar capital plan to implement
major renovations and repairs to most of the operational vessels.
The C. F James Apetagon is presently undergoing lengthening, widening, repowering and ice
strengthening and consulting plans are under development to complete similar work on the
C. F. Alfred Settee Sr. and the C. F. Ingemar Carlson II.
The Fisheries Patrol vessel M. V. Siggi Oliver has been transferred from the Department of
Conservation to MIT, for use in moving the above cable ferries between operational sites
and dry dock facilities. Renovation plans are also underway for this vessel to equip her for
towing and to upgrade essential systems.
The Split Lake – York Landing ferry the M. V Joe Keeper is slated for a five year interim
overhaul including the provision of four new propulsion units.
A total of 197,800 passengers and 85,100 vehicles were transported in 2009.
The total budget for the year was approximately $5.6 million including capitol
improvements, salaries and operating expenditures.
Manitoba Infrastructure and
Transportation
Engineering and
Operations/Northern Airports &
Marine Operations
14-215 Garry Street,
Winnipeg, Manitoba R3C 3Z1
T 204 945-3424 F 204 948-3251
www.gov.mb.ca/tgs/namo
rs de Traverse
12
2009 ANNUAL REPORT
The Ferry Operations Section of NB DOT is responsible for the inspection
and the administration of the Ferry Operations Program, which included
the provision of ferry services at various crossings of the St. John River,
Kennebecasis River and the Fundy Islands (Grand Manan, Deer Island
White Head). This involved the maintenance and operation of 16
passenger / vehicle ferries, 10 of which are cable driven (including one
spare), and six are self-propelled.
In 2008-2009, 4.3 million passengers used the ferry services. Major refits
that were completed were the MS Grand Manan V, F85 and the Robert J
Irwin. Annual Maintenance of the Peninsula Princess, John E. Rigby and
the Deer Island Princess II were completed. Construction of the new 24-
car cable ferry, Henry Nase, commenced and was completed in
September 2009
John E. Rigby
Government of New Brunswick
Department of Transportation;
Kings Place
440 King Street
Fredericton, New Brunswick E3B
5H8
www.gov.nb.ca
John Cormier, P.Eng.
Assistant Director
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
13
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
The provincial ferry system in Newfoundland and Labrador is an integral link connecting many
isolated communities along the provinces coastline to the provincial and national transportation
system. In many cases the ferry system is a community’s only link to the provincial and national
transportation system and, as such, is the sole means of transporting people and goods into and out
of their respective community. The Marine Transportation Services Branch is responsible for the
operation of 18 owned and/or contracted vessels serving 16 routes throughout the province. The
services vary from annual small daily passenger/freight services to seasonal and/or annual
auto/passenger/freight services.
The Marine Transportation Services Branch of the Department of Transportation and Works was
initiated in 2007 and is now very close to having filled its full complement of permanent full-time
positions. Currently, there are seventeen (17) head office positions located in Lewisporte, Central NL
with an additional ten (10) located in St. John’s, Eastern NL and one (1) in Goose Bay, Labrador. In
total, the Marine Transportation Services Branch has a staffing complement of approximately 260
and an annual budget of $87 million (accounting for approximately 900,000 passengers, 400,000
vehicles and 30,000 tonnes of freight moved) for the fiscal year 2009/2010.
Major initiatives carried out by the Marine Transportation Services Branch in the fiscal year
2009/2010 include:
Continuation of the first phase of the Vessel Replacement Strategy with the construction of two
medium sized ro-ro ferries in Marystown, NL at Kiewit Offshore Services a division of Peter
Kiewit Sons Company. Each ferry will be forty-two (42) meters in length and will carry eighty
(80) passengers and sixteen (16) cars, or one (1) transport truck and eleven (11) cars. The
conceptual design was completed by Poseidon Marine Consultants Limited, St. John’s and was
tested in ice and open water by Oceanic Consulting Corporation at the Institute of Ocean
Technology. The project is valued at $50.5 million. The vessels are expected to be in service by
the winter of 2010/2011. Discussions to begin construction on a third similar vessel are
currently underway. The following pictures are of one of the vessels while under construction.
Phase two of the Vessel Replacement Strategy has been initiated with the awarding of a contract
for Preliminary Design/Class Design Package for Replacement of the Fogo Island Ferry to
Fleetway Inc. The Captain Earl W. Winsor is presently servicing this route and is planned to be
14
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
replaced by a new Ro-Ro vessel capable of carrying sixty (60) passenger vehicle equivalents or six
(6) tractor trailers with reduced passenger vehicle capability. The vessel will have a passenger
lounge capacity for seating of 200 passengers complete with canteen/vending machine services.
This vessel design is also being considered for other service routes being provided by the Branch.
The following is a rendering of the proposed vessel.
An RFP was called and the responses are being evaluated for a Vessel Integrity & Maintenance
Management System (VIMMS). The services of the Office of the Chief Information Officer
(OCIO), an internal branch of government responsible to provide government departments with
Information Technology (IT) and Information Management (IM) services, have been secured to
assist with the evaluation of the responses received. An award is expected in fiscal year
2010/2011 and a pilot project on one of the Bell Island ferries is expected before full roll out to
the entire vessel fleet. VIMMS is a parts inventory control database and preventative
maintenance program.
During 2009/2010 the Branch utilized the recently implemented Marine Project Management
Manual (MPMM) into its various projects. The MPMM has been developed to ensure the
consistent application of a standardized process and recognized project management best
practices for performing the definition, design and construction work on vessels being built,
refitted or repaired.
The second phase of the Safety Management Manual has been initiated with the award of a
contract to Poseidon Marine Consultants limited for the completion of Vessel Specific Safety
Management Manuals for the M/V Nonia, M/V Flanders, M/V Captain Earl W. Winsor, M/V
Beaumont Hamel and the M/V Gallipoli. It is also intended to complete Vessel Specific Safety
Management Manuals for the two new vessels currently under construction. The purpose of the
Safety Management System is to ensure the safe operation of our ferries, prevention of human
15
2009 ANNUAL REPORT
injury or loss of life, and avoidance of damage to the marine environment or to property. The
Branch also intends to make the completion of a Safety Management System a requirement for
all its contracted service.
During 2009/2010 the Branch completed its revision to the Branch’s Marine Policy Manual and
the manual has received Executive approval and distributed throughout the Branch. The Policy
Manual is designed to provide accurate and timely information on Departmental policies relating
to the safe and efficient operation of the ferry services. A yearly review process has been
implemented into the policy process as well the manual is a living document allowing for
development of policy elements throughout the year before the yearly review.
As reported in the 2008/2009 report the Contracted Services presently provided to the
department for five (5) south coast routes and one (1) southern Labrador route will expire in
2010. Tenders for new vessels were called but subsequently cancelled. Tenders for short tender
services two (2) years with an option of an additional two (2) years are currently being
developed while government discusses next steps for the delivery of these services.
During 2009/2010 the Branch awarded a four (4) year contract to Specialty Apparel and
Promotional Products Ltd. for an online/phone ordering and distribution system for Personal
Protective Equipment and Uniforms. All vessel crews are now required to wear the proper
Department supplied uniform and name tag while on duty and the vessel is in service.
In the fiscal year 2009/2010, the Marine Branch held its third annual Marine Seminar which by
all accounts was a great success. Two seminars where held to accommodate vessel staff on all
shifts. To continue with this initiative a seminar is planned for the fall of 2010 to again be held in
Marystown to take in a technical tour of the shipyard and see the progress from the 2009
seminar, of the construction of the first of two new vessels under the Vessel Replacement
Strategy.
Government of Newfoundland and LabradorPO Box 97Lewisporte NLE0G 3A0www.gov.nl.ca
Walter Pumphrey
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Regional Manager (Marine)
16
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
The Marine Services Division of the Department of Transportation is responsible forthe operation of five shallow draft highway ferries, ferry camps and various marinefacilities in isolated areas on the Mackenzie, Liard and Peel Rivers.
The 5 ferries run are:
The MV Merv Hardie (1971) has a deck length of 42.67 metres and a crew of 4.Maximum capacity is 24 vehicles and 67 passengers. Merv Hardie runs the MacKenziecrossing at Fort Providence.
The MV Lafferty (1993) has a deck length of 38.8 metres and a crew of 4. Maximumcapacity is 14 vehicles and 80 passengers. Lafferty runs the Liard crossing at FortSimpson.
The MV Johnny Berens (1961) has a deck length of 23.4 metres and a crew of 3.Maximum capacity is 8 vehicles and 40 passengers. Johnny Berens runs the MacKenziecrossing at Fort Simpson.
The MV Louis Cardinal (1972) has a deck length of 38.1 metres and a crew of 4.Maximum capacity is 21 vehicles and 100 passengers. Louis Cardinal runs a 3 way routecrossing both the MacKenzie and Arctic Red River.
The MV Abraham Francis (1981) has a deck length of 23.7 metres and a crew of 2. It isthe only cable ferry in service in NWT. Maximum capacity is 8 vehicles and 40passengers. Abraham Francis runs the Peel crossing at Fort McPherson.
Louis Cardinal
17
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
In September 2009, GNWT Marine Division hosted the CFOA Annual General Meeting andConference in Edmonton. With approximately 100 delegates, 16 informativepresentations and varied social activities, the event proved to be a great success anddemonstrated GNWT Marine Division leadership within the Association.
Government of the Northwest TerritoriesDepartment of TransportationMarine Services DivisionP.O. Box 86, Fort Simpson,Northwest Territories, XOE ONOhttp://www.gov.nt.ca/
Glenn MayAssistant Director Marine Services
18
2009 ANNUAL REPORT
Canadian Ferry Operators A
Association Canadienne de
The Ministry of Transportation (MTO) in Eastern Ontario is involved through
ownership, operation, maintenance or subsidies of 6 ferry operations. They also
operate 4 bubble systems to contend with winter ice conditions at the Wolfe Island,
Glenora, Howe and Amherst ferry terminals. MTO owns and staffs the MV Wolfe
Islander III, MV Glenora and MV Quinte Loyalist. The Wolfe Islander III
operates year-round between Kingston and Wolfe Island providing service for
approximately 1400 residents. The Glenora and Quinte Loyalist vessels operate
as the year long link between Picton and Adolphustown, with both vessels
operating during the very busy summer tourism season. As of June 2008 a total
staff of 71, including summer staff, with an annual operating budget of
approximately $ 6.1 million
Final 2008 Traffic Count results show: 23,506 round trip crossings;transported 717,954 vehicles, 1,716,816 passengers, 13,605 motorbikesand 21,971 bikes:
Kingston – Wolfe Island Route Glenora – Adolphustown RouteTrips 6,939 Trips 16,567Vehicles 428,038 Vehicles 289,916Passengers 1,105,079 Passengers 611,737M/Bikes-bikes 24,725 M/Bikes-bikes 10,851
Government of OntarioMinistry of TransportationEastern Region Marine Services1355 John Counter BlvdPostal Bag 4000Kingston, Ontario K7L 5A3
Stuart JonesHead, Marine Services
ssociation
s Opérateurs de Traverse
19
2009 ANNUAL REPORT
Canad
Associa
Groupe CTMA provides ferry service between Cap aux Meules, Magdalen Islands and Souris,PEI. This service has been provided by the MV Madeleine. This 122m, ferry has a 9,700 grosstonnage and a capacity of 258 cars and 800 passengers.
MV CTMA Voyageur a passenger and cargo vessel operates from Cap aux Meules to Matane
during winter. The MV C.T.M.A Vacancier operates between Montreal - Quebec - Chandler
and Magdalen Islands. This 126 m, modern ferry as an 8 000 gross tonnage and a capacity of
300 cars and 500 passengers in cabin. The gross tonnage of the fleet is 23,000.
The group also owns a trucking company serving Quebec, Atlantic Canada and the United
States. The company has 416 employees and the budget for the last fiscal year totalled over
45 millions.
A total of 117 000 passengers, 45 000 vehicles and 20 000 tons of freight were transported
during the year.
Groupe C.T.M.A. Inc.313 Chemin du QuaiCap aux Meules, QC.G4T 1R5www.ctma.ca
Emmanuel AucoinGeneral Manager
ian Ferry Operators Association
tion Canadienne des Opérateurs de Traverse
20
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
The Corporation provides ferry services for two routes. The first is a year-round 96
nautical mile daily ferry service between Port aux Basques, Newfoundland and Labrador
and North Sydney, Nova Scotia. The second is a 280 nautical mile tri-weekly ferry service
between Argentia, Newfoundland and Labrador and North Sydney, Nova Scotia. This
service operates from mid-June to late September.
The Corporation owns and operates four ice-class vessels to meet the traffic offering of
these routes. Its three passenger vessels include the MV Leif Ericson, with a capacity to
carry 500 passengers and 300 passenger vehicles, and Canada's two largest ferries, namely
the MV Caribou and the MV Joseph and Clara Smallwood. Each of these larger vessels has
a capacity of 1,200 passengers and approximately 350 passenger vehicles. The MV Atlantic
Freighter is a dedicated commercial freighter that primarily carries drop trailers and
restricted commodities, to a capacity of approximately 80 drop trailers.
Marine Atlantic Inc.
355 Purvis St
N. Sydney NS B2A 3V4
www.marine-atlantic.ca
John Majchrowicz
Vice president Operations
21
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Northumberland/Bay Ferries Limited provides ferry links from Prince Edward Island, Nova
Scotia, New Brunswick and Maine USA. The company operates four vessels with a gross
tonnage of 25,000. Over the three routes, the company carries in excess of 560,000
passengers and 168,000 vehicles annually. In 2007, Bay Ferries Ltd. was awarded a contract
under Bay Ferries Management Ltd. To operate and provide technical crew in support of two
high speed vessels on behalf of the Government of Trinidad and Tobago.
Northumberland/Bay Ferries Ltd.PO Box 63494 Water StreetCharlottetown, Prince Edward IslandC1A 7L3
www.nfl-bay.com
Donald CormierVice President
22
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérat
The Owen Sound Transportation Company (OSTC) provides ferry services on Lake Huronbetween Tobermory, Ontario at the tip of the Bruce Peninsula and South Baymouth onManitoulin Island with the M/S Chi-Cheemaun. OSTC also manages the Pelee IslandTransportation Service on behalf of the Ontario Ministry of Transportation on Lake Eriebetween the ports of Leamington/Kingsville, Pelee Island, Ontario and Sandusky, Ohio.
OSTC is an Operational Enterprise Agency owned by the Province of Ontario, administeredby the Ministry of Northern Development and Mines, employing 175 staff and crewmembers for the two ferry services during the peak summer operating season.
In 2008, the M/S Chi-Cheemaun carried a total of 205,289 passengers and 80,516 vehiclesover 1,016 departures during the six-month operating season on theTobermory/Manitoulin Island ferry service. The M/V Jiimaan and the M/V Pelee Islandercombined to carry 88,507 passengers and 30,766 vehicles on the Pelee Island Ferry Servicebetween the months of April and mid-December over a total of 1,753 vessel departures.
Owen Sound Transportation CompanyR.R. #5Owen Sound, ONN4K 5N7
Pelee Island Transportation ServiceFoot of Erie StreetLeamington, ONN8H 3E5www.ontarioferries.com
Susan SchrempfGeneral Manager, OSTC
eurs de Traverse
23
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
La Société des traversiers du Québec (STQ) is the leader in Québec for marine
passenger transportation services. Created in 1971 to take over from private ferryservices operating between Lévis and Québec City, STQ has expanded over the years toinclude eight ferry services on the St. Lawrence Seaway and Saguenay River.
Five ferries provide service year-round and three others, which are operated inpartnership, are closed for the winter.The following ferries provide service year-round:Sorel-Tracy–St-Ignace-de-LoyolaQuébec-LévisIsle-aux-Coudres–St-Joseph-de-la-RiveTadoussac–Baie-Ste-CatherineMatane–Baie-Comeau–GodboutThe following ferries are operated in partnership:Isle-aux-Grues–Montmagny (April to December)Rivière-du-Loup–St-Siméon (April to January)Île d’Entrée–Cap-aux-Meules (May to October)A company whose shares are entirely in the public domain, STQ reports to the Québectransport minister. Its headquarters are located near the port in Québec City.
STQ maintains a fleet of eleven ferries, all of which were built in Québec. Their capacityvaries from 350 to 700 passengers and 50 to 120 vehicles. These ships meet strictmaintenance standards and are International Safety Management (ISM) certified.Preventative maintenance is a key factor allowing STQ to maintain its ships in excellentcondition. Early in 2009, STQ contracted for the construction of its 12th. ferry. This vesselwill operated between Entry Island and Cap-aux-Meules starting in the summer of 2009.
Five hundred employees work year-round to ensure that all 107,000 scheduled crossingsare carried out on time. The vast experience of our staff on land and at sea helps usachieve remarkable results, including the high success rate (99.7%) of plannedcrossings. Our staff’s expertise is often sought on a variety of projects regardingQuébec’s port facilities. All STQ passenger ships have been certified according to thatstandard by Lloyd’s of London.
STQ owns 19 docks, 15 waiting areas, and over 50 buildings—including 17 riverstations—in 11 regions across Québec and regularly carries out major renovationprojects on these facilities in order to maintain or improve the quality of the service itprovides.
STQ values the feedback of its passengers and conducts an annual survey to gagepassenger satisfaction and identify areas for improvement. Approximately 50% of ourpassengers are regularly ferry users going to work, school, or leisure activities. Theother 50% of our passengers use ferries occasionally and irregularly, mostly during thesummer and mainly to visit family or for tourism.
As an invaluable partner of the business and tourism sectors, STQ is recognized as asafe, reliable, and high quality marine carrier. Every year, some 5.6 million passengersand 2.6 million vehicles board our ferries. STQ thereby fulfills its mission to ensure safe,reliable, high quality marine transportation services that contribute to the sustainabledevelopment of Québec.
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2009 ANNUAL REPORT
In September 2008, STQ hosted the CFOA Annual General Meeting and Conference inQuebec City. With more than 100 delegates, 23 informative presentations and variedsocial activities, the event proved to be a great success and demonstrated STQleadership within the Association.
Société des Traversiers du Québec250, rue Saint-PaulQuébec, Québec G1K 9K9www.traversiers.gouv.qc.ca
Georges FarrahPresident & CEO
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
25
2009 ANNUAL REPORT
SeaBus, Coast Mountain Bus Company's ferry system, was the first of its kind in the world.Designed and built in British Columbia, two SeaBus vessels - Burrard Otter and BurrardBeaver - were launched in 1977. The new vessel Burrard Pacific Breeze was launched in2009.
This efficient service makes more than 45,000 crossings a year. Operated by a crew of four,SeaBus travels at a cruising speed of 11.5 knots, crossing the harbour's 1.75 nautical milesin 12 minutes. In 90 seconds, 400 SeaBus passengers can exit and another 400 can board.Within three minutes, SeaBus is on its way again.SeaBus links Vancouver and North Vancouver terminals. Each SeaBus is a double-endedcatamaran with aluminium construction, offering high manoeuvrability and excellentstability.
Total SeaBus boarding's are approximately five million per year, including daily commutersand tourists who enjoy the scenic views of the Coast Mountains, city skylines, and busyinner harbour. To date, SeaBus has carried more than 94 million passengers. During thefall, winter and spring, SeaBus carries 17,000 passengers on an average weekday. Duringthe summer, the weekday average climbs to more than 21,000.
SeaBus boasts 99.99 per cent service reliability, a record unparalleled in North America.
Coast Mountain BusCompany – SeaBus2 Chesterfield PlaceNorth Vancouver, BC V7M3G1www.coastmountainbus.com
Ken MillerService Delivery Supervisor
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Association Canadienne des Opér
ASSOCIATE MEMBER COMPANIES
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
ASSOCIATE MEMBER COMPANIES
www.eagle.org
www.fleetech.com
www.cruisecanada.ca
www.dnv.com
www.dssmarine.ca/
www.fleetway.ca
www.marinetraining.ca
www.internationalpaint.com/
www.lr.org
www.manbw.ca/
www.mtudetroitdiesel.com
26
ateurs de Traverse
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2009 ANNUAL REPORT
www.techsolmarine.com
www.shipownersclub.com
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
www.toromontpowersystems.com/
www.voithturbo.com
www.wartsila.com
www.waterouspower.com
Association Canadienne des Opér
Individual Members
2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Individual Members
www.atlcat.ca
www.dbcmarine.com
www.brentons.com
www.eyemarine.com
www.finning.ca
www.opusinternational.ca/
www.halifax.ca
www.lengkeek.ns.ca
www.liferaftsystems.com.au
www.macdonnellgroup.com
www.marorka.is
www.seafire.org
www.sperry-marine.com
www.thebognargroup.com
www.vapcor.com
28
ateurs de Traverse
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
FLEET DETAILS
Company & Vessel Name GRT Passengers Vehicles
Albion Ferry (Fraser River Marine Transportation)
MV Klatawa* 347.58 150 24
MV Kulleet* 355.04 150 24
*Operated until 31 July 2009
British Columbia Ferry Services Inc.
Bowen Queen 1475 400 70
Coastal Celebration 21980 1604 370
Coastal Inspiration 21980 1604 370
Coastal Renaissance 21777 1604 370
Howe sound Queen 855 300 70
Island Sky 4313 462 125
Kahloki 466 200 26
Klitsa 345 200 26
Kuper 537 269 32
Kwuna 347 150 26
Mayne Queen 1475 400 70
Mill Bay 174 138 16
Nimpkish 266 125 16
North Island Princess 839 150 49
Northern Adventure 9844 640 101
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
Northern Expedition 17800 638 130
Powel River Queen 1486 400 68
Quadra Queen II 865 150 30
Queen of Alberni 5863 1200 290
Queen of Burnaby 4903 904 192
Queen of Capilano 2884 457 85
Queen of Chilliwack 5011 400 115
Queen of Coquitlam 13646 1494 360
Queen of Cowichan 6551 1494 360
Queen of Cumberland 2828 462 127
Queen of Nanaimo 4938 1000 192
Queen of New Westminster 8785 1332 270
Queen of Oak Bay 6969 1494 360
Queen of Surrey 6969 1494 360
Quinitsa 1107 300 50
Quinsam 1107 400 70
Skeena Queen 2652 450 100
Spirit of British Columbia 18,147 2100 470
Spirit of Vancouver Island 18,747 2100 470
Tachek 797 150 30
Tenaka 651 100 30
Coastal Transport Limited
MS Grand Manan V 3,832.53 300 65
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
MV Lady White Head 112.38 49 8
MV Grand Manan 1,443.29 100 25
Gov't of British Columbia, Ministry of Transportation
MV Osprey 2000 1,780.24 250 80
MV Francois Forrester 861.00 145 52
MV Galena 570.91 150 50
MV Balfour 509.52 50 36
MV Omineca Princess 765.18 150 34
Manitoba Highways and Transportation
MV Charles Robert 168.18 96 16
MV Joe Keeper 168.18 40 16
MV Edgar Wood 110.48 39 10
CF Johnny Paul 128.03 50 16
CF Alfred Settee Sr. 94.48 50 12
CF James Apetagon 94.48 50 12
CF Ingemar Carlson II 94.48 50 12
CF Ingemar Carlson 25.38 29 4
Government of New Brunswick
Deer Island Princess II (F96) 312 24
John E. Rigby (F75) 231.56 18
Peninsula Princess (F95) 313.26 24
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
William Pitt II (F99) 300 24
R.G.L. Fairweather (F98) 301 24
William Pitt (F85) 220 15
F 74 na 12
Woolastock I (F79) 170 15
F 44 na 12
F 46 na 12
Robert J. Irwin (F49) na 18
Government of Newfoundland and Labrador
MV Sir Robert Bond 11,198.02 235 200
MV Apollo 6,609 300 120
MV Captain Earl W. Windsor 1,772.27 240 55
MV Flanders 1,034.76 240 36
MV Beaumont Hamel 831.31 132 33
MV Northern Ranger 2573 131 0
MV Nonia 933 120 24
MV Hamilton Sound 611.21 80 26
MV Gallipoli 615 100 20
MV Inch Arran 261 40 16
MV Sound of Islay 279.7 49 15
MV Island Joiner 146.98 40 8
MV Northern Seal 169 40 Freight only
MV Terra Nova 261.62 40 Freight only
MV Marine Coaster 136 40 Freight only
MV Marine Voyager 217 40 Freight only
MV Winchester 384 40 Freight only
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
MV Challenge One 83.66 20 Freight only
Government of Northwest Territories
MV Lafferty 314.23 60 16
MV Louis Cardinal 241.11 50 16
MV Merv Hardie 256.81 50 16
MV Abraham Francis 128.22 50 8
MV Johnny Berens 104.65 50 8
Government of Ontario (Kingston)
MV Wolfe Islander III 984.68 339 55
MV Frontenac II 666.02 276 35
MV Glenora 209.42 117 21
MV Quinte Loyalist 204.41 117 21
+ 3 cable ferries
Groupe C.T.M.A. Inc.
MV Madeleine 9,700.00 800 258
MV C.T.M.A. Voyageur 4,528.61 12 -
MV C.T.M.A. Vacancier 11,481 500 300
Marine Atlantic Inc.
MV Joseph and Clara Smallwood 27,614 1200 350
MV Caribou 27,213 1200 350
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
MV Leif Ericson 18,523 500 300
MV Atlantic Freighter 13,117 12 400
MV Atlantic Vision na na na
Northumberland/Bay Ferries Ltd.
MV Confederation 8,060.80 600 215
The Cat 6,556.00 800 215
Princess of Acadia 10,050.71 650 160
MV Holiday Island 3,037.13 485 155
Owen Sound Transportation Company
MV Chi-Cheemaun 6,990.65 638 140
MV Jiimaan 2,807.22 400 40
MV Pelee Islander 33.93 268 16
La Société des Traversiers du Québec
MV Camille Marcoux 6121.9 600 126
MV Armand Imbeau 1702 400 75
MV Jos Deschênes 1702 400 75
MV Félix Antoine Savard 2489 400 70
MV Lucien L. 785 300 60
MV Joseph Savard 1444.78 400 59
MV Catherine Legardeur 1348.42 400 57
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
MV Alphonse Desjardins 1741.2 700 55
MV Lomer Gouin 1741.15 700 55
MV Radisson 1182.53 400 50
MV Grue des Îles 447.21 184 23
MV Ivan Quinn* na na na
Vancouver Seabus
Burrard Beaver 505 400 na
Burrard Otter 505 400 Na
Burrard Pacific Breeze 438 400 Na
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse
TRAFFIC STATISTICS
Operating Companies # of ships GRT Passengers Vehicles Crew
Albion Ferry (FRM) 2 696 n/a n/a n/a
British Columbia Ferry
Services Inc.
36 213,334 21,000,000 8,300,000 3,900
Coastal Transport Ltd. 3 5,388 205,500 104,400 91
Dartmouth-Halifax Harbour
Ferries
3 767 1,372,268 n/a 22
Govt. of British Columbia 16 6,023 2,500,000 1,650,000 7
Gov't of Manitoba 8 756 197,800 85,100 35
Gov't of New Brunswick 11 1,756 4,094,500 2,438,600 100
Govt. of Newfoundland and
Labrador
19 27,858 760,000 370,000 220
Govt of North West
Territories
5 1,045 238,587 133,599 36
Govt. of Ontario (Kingston) 7 2,065 1,717,954 717,954 71
Groupe C.T.M.A. 3 22,759 117,000 45,000 416
Marine Atlantic 4 86,467 416,823 231757 1,223
NFL/Bay 4 27,705 560,000 168,000 260
Owen Sound - Manitoulin
Island Service
1 6991 205,289 80,516 175
Pelee Island Service 2 3,141 88,507 30,766 Inc.
Société des traversiers du
Québec
11 20,705 5,600,000 2,600,000 550
Vancouver Seabus 2 1,011 5,000,000 n/a 80
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2009 ANNUAL REPORT
Canadian Ferry Operators Association
Association Canadienne des Opérateurs de Traverse