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REPORT20I7
ANNUAL
CONTENTS
PATRON’S
MESSAGE
4
CHAIRPERSON’S
REPORT
6
CEO’S
REPORT
8
FOCUS AREA:
WELLBEING
12
FOCUS AREA:
HOME
16
FOCUS AREA:
LEARNING
21
FOCUS AREA:
WORKING
26
PARTNERSHIP &
COMMUNITY REACH
30
FOOTPRINT
34
BOARD MEETINGS
& COMMITTEES
36
SYC BOARD
MEMBERS
38
ORGANISATIONAL
STRUCTURE
42
EXECUTIVE
MANAGEMENT
43
FINANCIALS
46
DIRECTORS’
DECLARATION
50
4 | SYC ANNUAL REPORT 2017
PATRON’S MESSAGE
Throughout my association with SYC I have been
impressed with the consistent growth in services
that has been reported by the organisation
each year.
SYC exists to positively affect the lives of people in
need. Its long experience of particularly supporting
vulnerable young people continues to be a strong
focus of the work of the organisation. In the past
year SYC provided services to more young people
than ever before and it is a credit to the quality and
breadth of work by SYC employees.
The emphasis of SYC, through the four focus areas
of home, learning, working and wellbeing, combines
a unique capacity to integrate services to better help
people on a pathway to independence.
SYC teams this endeavour with a passion to influence
positive change in community attitudes, business
engagement and public policy in order to achieve
better outcomes and impacts. This effort creates a
lasting legacy for today and future generations. It is
an approach that I commend.
I recognise the employees and Board of SYC for
another year of hard work, dedication and results.
I also acknowledge the contributions of supporters,
donors and stakeholders to improve the reach and
impact of the services SYC provides.
I wish continued success for SYC, the people that SYC
supports and the employees of the organisation over
the year ahead.
REAR ADMIRAL THE HON KEVIN SCARCE AC CSC RAN-RTD PATRON
THE EMPHASIS OF SYC, THROUGH THE FOUR FOCUS AREAS OF HOME, LEARNING, WORKING AND WELLBEING, COMBINES A UNIQUE CAPACITY TO INTEGRATE SERVICES TO BETTER HELP PEOPLE ON A PATHWAY TO INDEPENDENCE.
SYC ANNUAL REPORT 2017 | 5
SYC HAS A RELENTLESS BELIEF IN EVERY AUSTRALIAN AND THEIR POTENTIAL TO SUCCEED
6 | SYC ANNUAL REPORT 2017
CHAIRPERSON’S REPORT
Over the past decade that I have had the privilege
of being a member of the Board of SYC, and
particularly as Chair for the past six years, I have
been consistently struck by the passion and
commitment of our employees towards achieving
positive outcomes and real impact in the lives of
those seeking our support.
The work that our employees do, helps vulnerable
Australians to make real change in their lives towards
a more positive future. There are tough days, no doubt,
but at SYC our employees are driven by a relentless
belief in people and their potential. It’s a big part of
why we are able to support more than 61,000 Australians
every single year and is absolutely crucial to our success
as an organisation.
Articulating the impact of that work has been an emerging
project over the past five years. Coinciding with the
release of this Annual Report, SYC will also release
our Annual Outcomes and Impacts Report for 2017.
The highlights are featured throughout this document;
the full report contains further detail on the outcomes
and impacts of SYC services whilst also outlining the
assumptions and methodology applied. I encourage you
to review this report which SYC intends to publish annually
going forward.
Turning to the year in review, I am pleased to report that
SYC has returned to a financial surplus for FY16-17. It is
only by running a financially sustainable organisation
that SYC can achieve enduring impact in the community.
It also affords the Board the opportunity to invest in
DAVID HALLETT CHAIRPERSON
areas of need that may be considered unfunded or
underfunded. This approach seeks to prove not only that
such need exists, but also that with purposeful, targeted
investment, positive impact can result.
Over the past year, SYC has invested in developing and
piloting the Sticking Together Project, operating HYPA
Housing and piloting Get Into, a youth employment
program in partnership with The Prince’s Trust. The
Chief Executive Officer’s Report provides further detail
on these initiatives.
It is only by trying new and different ways of working
that we can deepen the impact of SYC’s work in our
community. This mindset is also driving us to evolve,
adapt and change the organisation in an economic
and policy environment that is often challenging and
is certainly dynamic.
The Executive Team deserves recognition for their
collective leadership to achieve a solid financial result
for the year, reporting a surplus of $850,425. This is
consistent with comments made in this report last year
that foreshadowed a return to surplus in FY16-17
following the investments made a year earlier to extend
the reach and impact of the organisation following our
sizeable jobactive contract win.
This result is particularly pleasing when considering the
dramatic downturn in the training market, the relative
flat lining of the labour market and that demand for SYC
services, particularly at the crisis end of the spectrum,
continues to rise unabated. Managing the competing
demands of financial sustainability and demand for
services is a constant tension for service providers such
as SYC and I appreciate the way our employees rise to
meet this challenge.
Our stakeholders, donors and supporters significantly
assist SYC to meet high levels of demand for our services
and to develop different service responses aimed at
better addressing need. They also help us raise the
profile of our organisation. During the period under
review, many were part of our successful Guinness World
Record attempt for the largest amount of people in the
shape of a human foot. As part of the ongoing #TwoFeet
campaign, 316 supporters – including many new to SYC,
came together in Adelaide’s Light Square to create this
record. I gratefully acknowledge their contribution to
this event.
SYC is fortunate to have a Board comprised of a broad
range of skills and experience to lead the governance
and performance oversight of the organisation. Together
we share a singular focus on supporting Australians to
transition to independent and prosperous lives. I thank
my fellow Board members for their valued contribution
to the stewardship of SYC.
Finally I would like to recognise our Chief Executive
Officer, Paul Edginton, who was awarded the SYC Lifetime
Supporter Award in the period under review. This award
is made by the Board to those who provide outstanding
and enduring contributions to advancing SYC as an
organisation and to advancing the work that SYC does.
Paul has demonstrated longstanding dedication and
commitment to improving the lives of people in need in
our community. He has grown the reach and impact of
the organisation from six operating locations in Adelaide
to more than 60 locations nationally. His award is a richly
deserved accolade.
As we head towards the 60th year celebrations for SYC
in 2018, I am positive about the role that SYC plays in
our community, the way that we can grow services to
Australians and the impact that our services achieve.
I thank everyone who has contributed to SYC over the
past year and for the role that they play in helping this
organisation achieve our purpose.
David Hallett
Chairperson
CHAIRPERSON DAVID HALLETT
PRESENTING CEO PAUL
EDGINTON WITH THE 2017 LIFETIME SUPPORTER AWARD
8 | SYC ANNUAL REPORT 2017
CEO’S REPORT
It seems that change in the environment external
to SYC – and occasional volatility – is the new
normal. So it is pleasing against this backdrop
to report a year of a record number of young
Australians supported, the success of several pilot
initiatives that we hope will evolve into broader
service streams over coming years and a solid
financial performance.
For the last two decades, SYC has consistently increased
its range of services and places where we deliver them.
We are proud to be the largest provider of employment
services in South Australia and Victoria, a specialist
provider of Disability Employment Services in South
Australia and New South Wales, a long-standing youth
homelessness provider in South Australia and to have
our Sticking Together Project pilots operational across
South Australia and Victoria. These activities are just a
selection of the many different services we provided for
more than 61,000 Australians of all ages last year. It is
sound demonstration of how SYC achieves our purpose
to be a leading not-for-profit provider of services to
Australians in need.
RECORD NUMBER OF YOUNG
AUSTRALIANS SUPPORTED
SYC was founded in Adelaide in 1958 to support young
people who were experiencing homelessness or who
were at risk of homelessness. Since that time, SYC has
evolved and grown yet we have deliberately retained a
core commitment to support vulnerable young people,
with passion, expertise and professionalism.
PAUL EDGINTON CHIEF EXECUTIVE OFFICER
In the period under review, 21,383 people – or 35 per cent
of the total number of Australians accessing our services
last year – were under the age of 25. This is a staggering
21 per cent increase on the previous year and a new
record number of young people supported by SYC in one
year. This increase is consistent across SYC’s services and
indicates that the need for a wide range of services to
support young people – particularly those who are highly
vulnerable and may have experienced disadvantage –
has never been greater.
A majority of Australians accessing our services today
are over the age of 25. Yet young people will always be a
critical focus of our work as we continue to apply our near
six decades of experience and expertise to better support
young people to create a positive life pathway.
This importance of investing in and enhancing our practice
– as referenced in SYC’s strategic plan Show Your Colours
2.0 – also saw the appointment during the period under
review of our inaugural Director for Young People and
Practice. This is a new role in the Executive Team that
has seen long-time employee Liz O’Connell assume
responsibility for driving our engagement, understanding
and practice with young people across the organisation.
This is an exciting appointment with much to emerge of
the coming year as Liz settles into this role.
HELPING YOUNG AUSTRALIANS TO STICK TO AND
STAY IN WORK
The stubborn challenge of youth unemployment in
Australia has seen SYC undertake substantial policy
and programme design thinking over the past five years.
SYC ANNUAL REPORT 2017 | 9
Initially through our My First Job initiative, SYC has
explored long-term sustained and systemic ways to
support young people into work.
It is in the DNA of our organisation to find better ways to
support young people in their transition to independent
lives. The Sticking Together Project is our innovative
approach to youth unemployment with an aim to create
a service that helps young people ‘stick’ to work.
Further profiled elsewhere in this year’s Annual Report,
the Sticking Together Project brings together a range of
partners to whom we are most grateful, including the
Australian Department of Employment, The Australian
Centre for Social Innovation, the Lord Mayor’s Charitable
Foundation, The Wyatt Trust, Queensland University of
Technology (QUT), Queensland Treasury and Social
Ventures Australia. The Project is now running pilots
in South Australia, Queensland and Victoria that will
support over 190 young Australians to stick to work
over the year ahead.
Another partnership during the period under review
delivered strong results to support young people into
work. The Prince’s Trust Australia together with Prince’s
Trust International collaborated with SYC and completed
the six month pilot of the employer-led training
programme Get Into introduced to Australia from January
2017. Four employers completed training programs
in the pilots: aged care provider ECH, nanny services
business nannySA (Hessel Group), retail and fuel services
business On the Run (Peregrine Corporation), and a traffic
management program for Altus. More than 60 per cent of
the young people who completed Get Into have attained
and sustained work. SYC with our partners plans to
extend the Get Into model beyond South Australia
over the coming year.
CARING FOR OUR EMPLOYEES
Supporting the positive wellbeing of SYC employees
has continued to be a strong focus in the period
under review, whether through employee training and
professional development, fostering our safety culture
or through offering career progression opportunities.
SYC took this one step further in February 2017 with
the launch of the Live Well, Be Well programme to offer
all employees ideas and initiatives to better care for
their physical and mental health. Since the launch, SYC
has offered access to discounted gym memberships,
preferred rates for private health insurance, support for
smokers seeking to quit as well as access to a range of
resources to improve mental health.
It is a strong belief of SYC that a physically and emotionally
safe workplace is important to optimising the performance
of our people and our organisation – and therefore the
impact of our services on Australians in need. This means
supporting our employees to the extent possible to have
balance across all dimensions of their life. We have been
pleased with the uptake of the Live Well, Be Well initiatives
to date and intend to expand the offers available to
employees over the coming year.
IMPROVED FINANCIAL PERFORMANCE
SYC reported a surplus for the financial year of $850,425
representing a significant improvement on the previous
year which reported a statutory loss for the period. The
financial performance is consistent with my comments in
this report last year and is important so that SYC can again
retain earnings to support further growth and extension
of services to 2020.
IMPLEMENTING OUR STRATEGY
Extending and deepening the work of SYC across
our four focus areas of Learning, Working, Home and
Wellbeing continues to be a strategic focus. Our Show
Your Colours 2.0 strategic plan set Footprint, Practice,
Voice, Influence, Technology & Connectivity and
Partnerships as our six strategic priorities. We have
made good progress in achieving our aspirations as
outlined in this Annual Report. Over the year ahead,
the Board and Executive Team will be considering
how our strategy evolves from 2018.
Whilst the strategy may change, the support of
our partners, supporters, donors and stakeholders
will continue to be integral to our success as an
organisation. We remain grateful for their generous
contributions to SYC and for their endorsement of
our work in the community.
THE YEAR AHEAD
As noted at the beginning of this report, change in the
external environment is the new normal.
For SYC over the coming year, this means that we will
have the opportunity to bid to expand our footprint
in Disability Employment Services, we will commence
delivering the Sticking Together Project pilots in the
Queensland locations of Cairns, Townsville and Logan
and we will continue to reshape our registered training
10 | SYC ANNUAL REPORT 2017
organisation that has been buffeted in recent years by
major shifts in the training market.
We will also see a number of our services for young
people come up for tender, particularly in the youth
homelessness area where a new National Housing and
Homelessness Agreement is presently being negotiated
between the states and the federal government.
The current agreement funds our crisis homelessness
services for young people and at the time of writing
this report it is unclear what form the new funding
arrangements will take. SYC is strongly advocating to
governments that specialist homelessness responses
for young people are important to support this
highly vulnerable cohort onto a positive pathway.
Notwithstanding the current uncertainty, I look forward
to being able to provide positive commentary on this
subject next year.
As we reach the major milestone of our 60th year of
operating, SYC remains committed to providing support
to Australians in need with a focus on and specialise
in young people. I am proud of the work that our
organisation does every single day to help people
achieve independence and prosperity in their lives.
I thank my Executive Team and the Board for their
contributions. I am proud to lead a team of dedicated
people across four states who come to work every day
to help others. I thank them sincerely for their efforts.
Paul Edginton
Chief Executive Officer
SYC SUPPORTS MORE THAN 61,000 AUSTRALIANS ACROSS OUR FOCUS AREAS.
SNAPSHOT
61,943AUSTRALIANS SUPPORTED BY SYC
OF THESE:
JOB PROSPECTS
TRAINING PROSPECTS
HYPA
49,949
4,834
7,160
JOB PROSPECTS
TRAINING PROSPECTS
HYPA
14,852
1,975
4,556
HIGH LEVEL SUMMARY
YOUNG PEOPLE (15-25)
CEO PAUL EDGINTON PICTURED WITH
JANINE KIRK AM, CHIEF EXECUTIVE,
THE PRINCE’S TRUST AUSTRALIA AND
DAME MARTINA MILBURN DCVO CBE,
GROUP CEO, THE PRINCE’S TRUST
EYSYC, through youth services division, HYPA, has been
EY Adelaide’s Local Focus Charity since April 2016.
In that time, EY and their employees, have provided
monthly salary contributions to support HYPA Housing
service delivery, supported the Guinness World Record
Attempt, #TeamHYPA in the City-Bay, as well as supporting
the 2017 Holiday Appeal by providing donations of
Christmas gifts and food for hampers for HYPA clients.
THE GENEROUS SUPPORT OF OUR PARTNERS ALLOW US TO HAVE A MUCH GREATER REACH AND IMPACT IN THE COMMUNITY.
JOINT EY #TEAMHYPA 2017 CITY-BAY PARTICIPANTS
EY DONATION
EY EMPLOYEE GIVING (MATCHED BY EY)
$10,000 80
$4951.25
MICHAEL KINNANE, EY’S DIRECTOR ADVISORY,
MEMBER OF THE SYC FUNDRAISING COMMITTEE
EY HAS PROVIDED MANY HOURS OF PRO-BONO
SUPPORT FOR SYC TO DEVELOP A SUSTAINABLE
MODEL TO DELIVER HYPA HOUSING IN AUSTRALIA
EY REPRESENTING #TEAMHYPA
IN THE 2016 CITY TO BAY
PARTNER PROFILE
SYC ANNUAL REPORT 2017 | 11
12 | SYC ANNUAL REPORT 2017
WELLBEING
When Michael’s mother passed away
suddenly, life as he knew it changed
forever. He faced an uncertain future and
had trouble dealing with the complexity
of his situation.
This led to him becoming dependant on drugs,
turning to crime, disconnecting from his family
and spiralling into a deep depression. Michael
was hospitalised after attempting to take his life
and this was a turning point for him to get help.
Michael was referred to the ReBoot program
for support and his life has been transformed
as a result. After graduating from the program
he now has stable accommodation, he is
studying Kitchen Operations and undertaking
work experience. He has reconnected with his
family and is working towards opening up his
own restaurant one day.
“When I started ReBoot I was on the wrong
path, but since completing the program my life
is different. I’ve now got somewhere to live, I’ve
completed a course in Kitchen Operations and
about to start a business management course,
as one day I want to open my own restaurant.
I’ve also reconnected with my sister who didn’t
want to see me and now we are really close”
Note: The name of this young person has been
changed to protect their privacy.
CASE STUDY MICHAEL
The ReBoot program supports young people aged
between 14-18 years that are involved with the
youth justice system who want to make positive
changes in their lives.
The young people work with case managers and peer
mentors to identify and achieve their personal goals,
reconnect with family, school, or employment
REBOOT
YOUNG PEOPLE ENGAGED IN COMMUNITY 30
NUMBER OF CLIENTS REFERRED & ASSESSED
CLIENTS ACCEPTED ONTO THE PROGRAM 41
87
and address their offending behaviours. As part of the
program, participants take part in Operation Flinders
camp where they engage with experienced staff and
mentors in an intensive environment to break away
from their past and grow as valued members of
the community.
YOUNG PEOPLE ASSISTED TO ENGAGE IN EMPLOYMENT & FURTHER PROGRAMS
38
SYC ANNUAL REPORT 2017 | 13
The Indi program educates young people on the
foundations of creating healthy and respectful
spousal relationships and it works to challenge
preconceived ideas on gender stereotypes,
masculinity and gender equality.
The program has been successfully delivered out
of Mount Gambier, teaching local participants how
to recognise risk factors for domestic violence in
relationships and how to access victim support
services in their area. The program is delivered in a
group setting to create positive peer discussion and
to allow personal experiences and coping strategies
to be shared amongst participants.
INDINUMBER OF PARTICIPANTS
NO. OF YOUNG PEOPLE WHO COMPLETED THE PROGRAM
26
51
14 | SYC ANNUAL REPORT 2017
The volunteer’s program supports the successful
delivery of a number of HYPA programs and
this reporting year a $20,000 grant from the
Department for Communities and Social
Inclusion (DCSI) funded the creation of the
HYPA Professional Development Program.
This consists of a structured course for volunteers
comprising of 12 training sessions to increase skills and
knowledge to positively affect the services they provide to
young clients. These skills will not only improve their work
with HYPA, but combined with their on-the-job training,
will enhance their employability and career prospects
into the future.
Thank you to all the volunteers who generously volunteer
their personal time every week to help HYPA have greater
reach and impact in the lives of young people accessing
a variety of services. Your generosity allows more young
people to get their driver’s license, learn literacy and
numeracy skills, receive assistance to job search, build
social skills from 1:1 mentorship and many other
opportunities that would otherwise not be available
to them.
VOLUNTEERS
TAKING AN HOLISTIC APPROACH TO ASSIST OUR CLIENTS TO FOCUS ON POSITIVE HEALTH & QUALITY OF LIFE.
NEW RECRUITS 64ACTIVE VOLUNTEERS
VOLUNTEER HOURS
4557
NUMBER OF YOUNG PEOPLE PAIRED WITH A MENTOR 14
37
SYC ANNUAL REPORT 2017 | 15
HYPA Homes support young people under the
Guardianship of the Minister and provide them
with a stable and secure home environment to
move on from their past and rebuild their lives.
The young people are supported with a therapeutic
model of care to ensure their psychological and
emotional needs are being met while they work
on completing their education and improving their
social development and life skills. Two properties were
purchased this reporting year so young residents can be
assured consistency in their living location and premises.
HYPA HOMES
Isabel came to HYPA Homes from a highly
dysfunctional family background having
endured severe abuse and trauma for all
of her short life.
She was 14 years of age, but due to an intellectual
disability has the mental ability of an eight year old.
Upon presentation Isabel had severe PTSD
flashbacks, she couldn’t trust anyone around her, she
was unable to speak freely or express her needs and
couldn’t manage unfamiliar situations of any type.
Isabel has now lived in HYPA Homes for three years
and has formed trusting relationships with carers,
attends school full-time, communicates freely and
openly and no longer suffers flashbacks. She cooks
regular meals for her 3 HYPA siblings and carers and
they have bonded as a family unit. Isabel’s trauma is
now not who she is, it is just a part of her past and
she accepts that she is worthy of care, love and
good things.
Isabel is now nearly 18 and will be moving out of
HYPA Homes into independent living. She will
continue to attend school full-time and also
undertake work experience to prepare her for the
work-force. Isabel will always remain in contact with
her HYPA family through their scheduled fortnightly
dinners and with regular phone contact.
Note: The name of this young person has been
changed to protect their privacy.
CASE STUDY ISABEL
PHaMs provides increased opportunities for recovery for
people whose lives are severely affected by mental illness,
by helping them to overcome social isolation and increase
their connections to the community. People are
supported through a recovery focused and strengths
based approach that recognises recovery as a personal
journey driven by the participant.
PHaMs, PERSONAL HELPERS AND MENTORS
TOTAL PEOPLE SUPPORTED BY PHaMs
313OUTCOMES ACHIEVED
ACHIEVED A MENTAL HEALTH OUTCOME
83
ACHIEVED AN EMPLOYMENT OR TRAINING OUTCOME
35
HOUSING OUTCOMES
47
FINANCIAL OUTCOMES
12
SUBSTANCE USE OUTCOMES
16
16 | SYC ANNUAL REPORT 2017
HOME
Trace-A-Place offers a shopfront service in
Adelaide’s CBD providing support services for
young people aged 15-25 who are experiencing,
or at risk of homelessness. Support is provided
in one of three ways:
YOUTH SPACE
Youth Space, incorporating the HYPA Breakfast
Club, supports the immediate needs of young people
presenting themselves who don’t necessarily need
accommodation. Support is provided in the way of meals,
shower facilities, toiletries, internet, phone chargers, bus
tickets etc. Youth Space provides an opportunity for HYPA
staff to foster positive relationships with young people so
they are aware of further homelessness services they can
access if required, or when they are comfortable to do so.
YOUTH GATEWAY
The Youth Gateway supports young people needing crisis
accommodation including referrals to emergency and
longer term youth specific housing options. The Youth
Gateway has seen a 93 per cent increase in presentations
during the reporting year, continuing the growing trend
from 2015-16 which saw a 77 per cent increase. HYPA
responded to this demand by extending Trace-A-Place
shop-front opening times from 7am to 7pm, Monday to
Friday and has also formed new working partnerships
with OzHarvest and Orange Sky Laundry.
TRACE-A-PLACEINCREASE IN TOTAL PRESENTATIONS FROM 2015/16
YOUTH GATEWAY TOTAL PRESENTATIONS BY YOUNG PEOPLE
INDIVIDUAL CLIENTS IN CRISIS SUPPORTED 610
4548
ACCOMMODATION OUTCOMES
93%
PLACEMENTS INTO YOUTH HOMELESSNESS ACCOMMODATION
PLACEMENTS INTO MAINSTREAM HOMELESSNESS SERVICES
SLEPT ROUGH
WITH FRIENDS OR FAMILY
HOSPITAL, SOBERING UP UNIT, MENTAL HEALTH FACILITY, CORRECTIONAL FACILITY
MOTEL, BACKPACKERS OR OTHER ACCOMMODATION
UNKNOWN
165
132
127
145
846
132
127
39%
CLIENTS PRESENTED WERE EXPERIENCING MENTAL HEALTH ISSUES
43%
CLIENTS PRESENTED DUE TO EXPERIENCING A HOUSING CRISIS
SYC ANNUAL REPORT 2017 | 17
EASTERN ADELAIDE YOUTH
HOMELESSNESS SERVICE
EAYHS provides homelessness support services to young
people who are based, or are transient, in the inner-
eastern suburbs of Adelaide.
The service works with the young people to stabilise their
life, access and maintain housing in their region of choice,
link with essential support services and has a strong focus
on creating education and employment pathways. It works
in conjunction with Trace-A-Place services by providing
young people with intensive case management and
outreach support services to plan their successful
transition out of homelessness. The path out of
homelessness can be challenging and complex and
requires the integration of multiple services to allow
a young person to sustainably exit.
AVERAGE LENGTH OF SUPPORT PROVIDED PER YOUNG PERSON
NUMBER OF CLIENTS SUPPORTED
INCREASE IN TOTAL CLIENTS FROM 2015-16
543
66DAYS
40%
CLIENTS PRESENTED WERE EXPERIENCING MENTAL HEALTH ISSUES
CLIENTS PRESENTED DUE TO EXPERIENCING A HOUSING CRISIS
44% 32%
18 | SYC ANNUAL REPORT 2017
TIAS provides free and independent advice and advocacy
to South Australian tenants on low incomes to help them
sustain their tenancy agreements in private rental, public
or community housing. TIAS can offer advice and
information on tenancy issues including:
• Leases
• Bond disputes
• Property maintenance
• SACAT processes
• Rent arrears
• Financial counselling referrals
• Housing SA and Community Housing processes & appeals
TIAS TENANTS’ INFORMATION & ADVISORY SERVICE
WORKING WITH OUR CLIENTS TO HAVE A STABLE HOME, A SENSE OF HOME AND TO FEEL SAFE AT HOME.
SYC has partnered with Housing SA, Hutt St Centre,
Uniting Communities and Baptist Care to deliver the Inner
City Street Crew to provide specialist advice and counsel
to people sleeping rough on the streets of Adelaide. The
team’s main focus is to connect with vulnerable young
people to ensure they are aware of the services available
to them and to provide assistance connecting with them
to begin their journey out of homelessness. They can also
provide basic assistance with water, food and sleeping
bags when required. The Street Crew work on the ground
7 days a week from 7am-7pm in the Adelaide CBD and
provide a telephone service also.
STREET CREW
ENQUIRIES RECEIVED FOR TIAS
5,563CASES OPENED
210CASES CLOSED
178
POSITIVE OUTCOME FOR CLIENT AT RISK OF HOMELESSNESS ACHIEVED 79
NUMBER OF TRIBUNAL OUTCOMES 166
SYC ANNUAL REPORT 2017 | 19
HYPA Housing offers young people aged 17 – 25 years
who are experiencing or at-risk of homelessness a safe
and affordable mid-term housing option while they work
towards moving into independent housing. Without safe
and affordable housing a young person’s capacity to stay
at school, in training or employment is severely limited.
The HYPA Housing model offers case managers
HYPA HOUSINGBrahdilleone came into contact with HYPA when he was
20 years old and had been couch surfing for several
months at friends’ houses. He wanted to complete his
SACE, but wasn’t sure if he had the mental capacity to
focus on studying when he didn’t know where he would
be sleeping each night. Since moving into his own HYPA
Housing apartment Brahdilleone’s marks went from D’s
to B’s and A’s and he has been able to complete his SACE
and start studying a Diploma of Enrolled Nursing.
“Being provided a safe space to study and relax allowed
me to complete my SACE and start studying nursing,
which has been my dream job for basically as long as
I remember, so I’m thrilled to be doing that,”
Brahdilleone said.
“HYPA Housing gave me stability, control and support
over my life. For the first time I have been able to
plan my study, when and what I am going to eat in an
environment where I have been able to build friendships
with other HYPA Housing tenants and others in my
community. My overall quality of life has increased
exponentially,” he said.
Brahdilleone will be living in a HYPA Housing apartment
for another 12 months by which time he will have
finished his diploma and plans to gain paid work in
the aged care sector. He wants to move into a private
rental property and ensure he takes care of his
personal health and wellbeing as he has been doing in
HYPA Housing. Brahdilleone has learnt skills that will
support his next stage in life including cooking and
cleaning classes, a budgeting workshop, general life
skills and a lifelong community of friends and support
network that he will remain in contact with after exiting.
CLIENTS ENGAGED IN EDUCATION, TRAINING OR EMPLOYMENT
NUMBER OF CLIENTS/TENANTS
NUMBER OF YOUNG PEOPLE THAT ACHIEVED EDUCATION OUTCOMES
EXITS TO INDEPENDENT HOUSING
and mentors who work with tenants to improve their
situation and develop independent living skills, including
budgeting and managing their relationships with peers
and neighbours. Tenants leave HYPA Housing with a
rental referral, improved living skills and a pathway into
longer-term accommodation.
NUMBER OF ACCOMPANYING CHILDREN
64
1
100%
11
CASE STUDY BRAHDILLEONE
73%
MACQUARIE GROUPMacquarie Private Wealth Adelaide has been
a supporter of SYC for more than a decade.
The company has supported various events throughout
this time including SYC’s annual Gala Quiz Night at
both Gold and Supporter level, assisted with the
establishment of the SYC Fundraising Committee
in 2013 and sponsoring the Adopt-A-HYPA Housing
Apartment program. SYC’s Chief Executive, Paul
Edginton is a previous winner of the Macquarie David
Clarke Social Innovation Fellowship.
A snapshot of Macquarie’s support in 2016/17:
• Adopt-A-HYPA Housing Apartment program sponsor;
• Supporter Sponsorship, 2017 HYPA Boileau Gala
Quiz Night;
• Sponsor, 2016 HYPA Golf Day;
• Kieran Purcell, State Manager – SA, Macquarie Private
Wealth, Member (Immediate Past Chairperson) of
SYC Fundraising Committee.
ACADEMY SERVICES Academy Services partnered with SYC in 2010 as official
cleaning partner and since this time their support has
expanded into other areas of the business.
In 2013 they were inaugural sponsors of the Adopt-A-
HYPA Housing Apartment program and have supported
the program every year since this time helping more
young people to stand on their own #TwoFeet. Academy
Services are also long term supporters of the annual
Gala Quiz Night and utilize Job Prospects for their
recruitment needs.
HYPA GOLF DAY SPONSOR
ADOPT-A-HYPA HOUSING APARTMENT PROGRAM SPONSOR
KIERAN PURCELL, STATE MANAGER – SA,
MACQUARIE PRIVATE WEALTH, MEMBER
(IMMEDIATE PAST CHAIRPERSON) OF SYC FUNDRAISING COMMITTEE
$16.5k
HYPA BOILEAU GALA QUIZ NIGHT SPONSOR
HYPA BOILEAU GALA QUIZ NIGHT SPONSOR
ADOPT-A-HYPA HOUSING APARTMENT PROGRAM SPONSOR
PARTNER PROFILE
20 | SYC ANNUAL REPORT 2017
SYC ANNUAL REPORT 2017 | 21
LEARNING
Flexible Learning Options (FLO) is a South Australian State
Government funded program targeted at young people
who are totally disengaged from mainstream school.
HYPA case managers work with students individually
and within group programs to address their barriers
to education and support their return to school or
engagement in other learning or employment options.
Case managers will also make appropriate connections
with specialist services and accredited learning programs
suitable for the young people’s individual needs.
The specialist streams of FLO – youth justice and
homelessness provide targeted assistance for those
young people with additional barriers to completing
educational attainment and having employment
opportunities in their future.
FLEXIBLE LEARNING OPTIONS
TOTAL STUDENTS EXITED
163
NUMBER OF STUDENTS ENGAGED 383CONTINUING STUDENTS 2016-17 CALENDAR YEAR
143
22 | SYC ANNUAL REPORT 2017
Leilani joined the BOLT Program in early 2016 after
disengaging from mainstream schooling and other
FLO programs that she found too structured.
Leilani has come from a background of significant trauma
and has an unstable family life. She responded very well to
the reliability, safety and support that BOLT provided her.
Leilani said that BOLT has not only provided a safe place,
but has also challenged her to work on both her personal
and academic goals for the future.
“BOLT is a place where I am accepted for being myself
and they help and support me in every way, they are
like a family to me. They have made me realise my
strengths and supported me to use them in all things I
do, thanks to BOLT I know I can do whatever I want to
in the future,” she said.
Leilani has worked hard to become a leader and mentor
in the classroom, helping others transition to the program
and build a sense of belonging. She has a positive attitude
and enthusiasm to her work and a relentless passion to
succeed. Leilani now has a part-time job, has obtained her
learner’s permit and is completing a certificate II in
Hospitality. She was also recently awarded the 2017
NAIDOC Youth Achievement Award by Campbelltown City
Council for her outstanding personal achievements and
the leadership she is providing to her peers. Leilani will be
starting a foundations course at university in 2018 and is
currently deciding on a career path. She wants to use her
personal experience to help others and is currently
deciding between being a police officer or a lawyer. She
will continue to engage with the BOLT Program into the
future as a student mentor through the alumni program.
CASE STUDY LEILANI
Mainstream schooling is not a suitable education option
for all young people and BOLT offers a strengths based
learning program linked to SACE and includes non-
accredited modules designed to enhance life skills and
employability. The program is provided in collaboration
with the University of South Australia and is run out of 2
locations in the eastern and northern suburbs of Adelaide.
BOLT
NUMBER OF STUDENTS ENGAGED
CONTINUING STUDENTS 2016-17 CALENDAR YEAR 10
64EXIT/TRANSITION OUTCOMES
RETURNED TO MAINSTREAM SCHOOL6
GAINED EMPLOYMENT
ACTIVELY SEEKING EMPLOYMENT
GAINED APPRENTICESHIP
PROGRESSED INTO FURTHER EDUCATION
PROGRESSED TO UNIVERSITY
COMPLETED SACE STAGE 1
6
1
4
4
1
5
SYC ANNUAL REPORT 2017 | 23
ENABLING OUR CLIENTS TO ACQUIRE KNOWLEDGE, SKILLS AND METHODS THAT CAN BE RETAINED AND APPLIED.
Studio West provides a mainstream schooling
alternative for 13-17 year old FLO enrolled
students providing a specialised education
model to support the successful engagement
and retention of students.
The program incorporates a registered teacher to
deliver a conventional syllabus and also a case manager
to focus on student’s personal wellbeing and issues that
may affect their engagement in school. The program
aims to empower young people to make positive
choices and gain the necessary skills to become life-
long independent learners.
STUDIO WESTNUMBER OF STUDENTS ENGAGED
63CONTINUING STUDENTS 2016-17 CALENDAR YEAR
30TOTAL STUDENTS EXITED 16LEARNING ENGAGEMENT
INVOLVED IN ACCREDITED LEARNING
COMPLETED A VOCATIONAL, EDUCATION AND TRAINING QUALIFICATION
10100%
24 | SYC ANNUAL REPORT 2017
Training Prospects student, Nick Artis,
was named 2016 Vocational, Education
and Training Student of the Year and
also Australian School Based Apprentice
of the Year at the Northern Adelaide
State Secondary Schools’ Alliance
(NASSSA) Awards.
Nick’s journey started with the successful
completion of a Certificate II in an Engineering
Vocational, Education and Training course
through the Training Prospects program at
Parafield Gardens High School. This lead directly
to him being offered a school based
apprenticeship with a local employer.
Both awards recognise Nick’s strong work ethic,
commitment and reliability. His trainers all agree
that he quietly completes his work to a high
standard and is highly thought of by his
employer, trainers and teachers alike.
Nick has now completed his SACE requirements
and is working full-time and looking forward to
his future in the Engineering industry.
“It’s great to be finishing school with a job, I am
looking forward to seeing what opportunities
come along,” Nick says.
CASE STUDY NICK
Training Prospects is a Registered Training
Organisation that delivers flexible training
solutions focused on the needs of students,
employers and the labor market across
multiple qualifications.
It provides strong working relationships with
organisations and students to create tailored learning
TRAINING PROSPECTS
TOTAL NO. OF STUDENTS ENROLLED
outcomes and successful employment pathways.
Training is offered through apprenticeships, short
programs and customised training packages for
organisations. Training Prospects a leading Vocational,
Education and Training in Schools provider in South
Australia.
EMPLOYERS WORKING WITH US SHORT COURSES
864
4834
VOCATIONAL, EDUCATION AND TRAINING IN SCHOOLS
OF THESE:
APPRENTICESHIPS & TRAINEESHIPS
1137
3301
396
PRINCE’S TRUST PARTNERSHIPSYC is excited to have partnered with
Prince’s Trust International and Prince’s
Trust Australia in 2017 to deliver the ‘Get Into’
employment pilot program, which is a unique
employment model that has helped over 18,000
young people into work in the UK.
The program is designed for unemployed young
people to undertake training with organisations
to develop sector-specific employability skills,
vocational skills and gain work experience that
will ultimately get them into jobs.
SYC worked with local employers including: Hessel
Group, Peregrine Corporation (OTR), ECH and
Altus to offer five programs in the areas of Child
Care, Retail, Social Care and Traffic Management.
Delivery of the pilot was supported by Project
Manager Maddy Kavanagh, who was seconded
from Prince’s Trust International in the UK, to
provide insight and support and this contributed
to the project’s successful outcomes. A ceremony
was held at Government House to celebrate the
achievements of the participants and acknowledge
the contributions of the local employers who
took part.
PARTNER PROFILE
PLACED INTO JOBS
YOUNG PEOPLE BEGAN TRAINING
YOUNG PEOPLE COMPLETED TRAINING
61
PROGRAMS5
YOUNG PEOPLE COMPLETED TRAINING
54
PLACED INTO JOBS WITH HOST EMPLOYERS
33
4COMPLETERS ASSISTED TO FIND OTHER WORK
89%
29CLIENTS STILL IN EMPLOYMENT WITH THEIR GET INTO EMPLOYER
CELEBRATING THE GET INTO
GRADUATION AT GOVERNMENT HOUSE
SYC ANNUAL REPORT 2017 | 25
26 | SYC ANNUAL REPORT 2017
WORKING
Sticking Together is an SYC initiative providing
post-placement coaching for young Australians and
their employers to assist with the development of
non-vocational skills required to help young people
stick to sustained employment.
The program runs over a 60 week period during which time
coaches build trusting relationships with young participants
and together they work on employability skills and personal
barriers affecting employment including home, health and
relationship challenges.
The service targets young job seekers (18-25) who have
been assessed by the Department of Employment as
Stream B and C, meaning they have complex or multiple
barriers to employment. This may include young people
with Indigenous or refugee status, disability or medical
conditions, criminal convictions, or personal factors
affecting their ability to work.
Coaches work closely with employers also to ensure
open communication channels are maintained and higher
employee performance and retention rates are achieved.
Employers are fundamental in the success of the program,
the training and positive work culture they provide play a
significant role in the participant’s experience. If a young
person is successfully employed for a 60 week period they
are likely to remain in employment for their future.
STICKING TOGETHER
NUMBER OF YOUNG PEOPLE INVOLVED
YOUNG PEOPLE IN WORK
100
2412 WEEK JOB OUTCOMES IN FIRST 26 WEEKS
61
HOURS WORKED 28,258
HOURS OF TRAINING COMPLETED
5,425
HOURS OF VOLUNTEERING COMPLETED
980
HOURS OF CONTACT WITH COACH
1,115
STICKING TOGETHER
COACH KARA MEETING
WITH A PARTICIPANT
SYC ANNUAL REPORT 2017 | 27
JOB SEEKERS ASSISTED
49,949
TOTAL JOB PLACEMENTS FOR YOUNG PEOPLE
5,826TOTAL 26 WEEK JOB OUTCOMES
SYC delivers a variety of government programs including
jobactive, TTW (Transition to Work), ParentsNext, and DES
(Disability Employment Services), across 45 sites in South
Australia, Victoria and New South Wales. Clients range in
ages, backgrounds and abilities resulting in the necessity
of an individualised service delivery to get clients into
work, or training and upskilling them accordingly.
JOB PROSPECTS
OF THESE:
JOBACTIVE CLIENTS
DES-ESS CLIENTS
PARENTSNEXT CLIENTS
48,064
531
1,354
CULTURALLY AND LINGUISTICALLY DIVERSE
12,349
PEOPLE WITH A DISABILITY
10,422
HOMELESS / AT RISK OF
3,946
INDIGENOUS
2,103
5,568AVERAGE NUMBER OF PLACEMENTS PER MONTH 1,458 TOTAL JOB OUTCOMES FOR
YOUNG PEOPLE (26 WEEKS) 1,920
OF THIS:
INCREASE FROM 2015/16 43%
28 | SYC ANNUAL REPORT 2017
Transition to Work is a service to support young people aged
15-21 on their journey to employment. It provides intensive,
pre-employment support to improve the work-readiness of
young people to help them gain work, including
apprenticeships and traineeships, or education.
Participants will have access to:
• Information about work or study options
• Training and support to prepare for work
• Support to commence study
• Support to write a resume and job application
• Learning how to stand out in an interview
• Workplace tours or work experience
TRANSITION TO WORK
HELPING OUR CLIENTS TO GAIN AND SUSTAIN EMPLOYMENT IN ALL ITS FORMS.
CLIENTS ASSISTED
1,087PLACEMENTS INTO EMPLOYMENT
EDUCATION OUTCOMES
390
55
SYC ANNUAL REPORT 2017 | 29
ParentsNext, a Department of Employment
funded specialised support service, provides
eligible parents with children under 6 support
to plan and prepare for employment by the
time their children reach school age.
Parents of young children may have been out of the
workforce for an extended period of time, or have
never held a job, and by up skilling and supporting
their return to the workforce, it is more likely to be
a successful experience.
ParentsNext works with parents to:
• identify education and employment goals
• develop a pathway to achieve goals
• access support services in local communities
• combine preparing for work with parenting
responsibilities.
Parents can also receive guidance to increase their
qualifications, identify and address personal challenges
to gaining employment, gain access to child care
assistance and develop new skills that enhance
employment prospects.
PARENTSNEXT Jessica became a parent at a young age
which resulted in her leaving school and
becoming socially isolated. Her whole focus
changed to caring for her young children
and she wasn’t thinking about planning for
the future, returning to education or
entering the workforce.
Jessica connected with the ParentsNext program
through SYC and it has not only helped her
engage with the community, she has started
studying, undertaking work experience and
planning for her family’s future.
“I never had a goal before I started going to
ParentsNext and now I want to be a community
worker,” Jessica said.
“Since I’ve started studying I’ve seen growth. It
makes me feel like I’m evolving and getting better
at things.
“I’m different now thanks to ParentsNext. I’m
motivated, I’m super keen to go out and do
something and before I wasn’t. I’ve already seen
a change in my kids, they’re excited now to go
to school and crèche,” she said.
CASE STUDY JESSICA
30 | SYC ANNUAL REPORT 2017
PARTNERSHIP AND COMMUNITY REACH
The 2017 HYPA Boileau Gala Quiz Night was the
biggest and most successful quiz night to date
selling out to over 600 guests and raising a record
amount of funds for HYPA Housing.
The room was full of glitz and glamour to compliment the
gala theme and guests were entertained by MC Michael
Smyth and were kept busy perusing the array of silent
auction items on offer.
Telstra came home winners on the night and won the
amazing prize of blending their own wines at d’Arenberg’s
cellar door and Les Switala took away a brand new car as
the main winner in the #TwoFeet raffle.
A highlight of the night was when a previous HYPA
Housing tenant shared her inspirational story on stage
giving guests an insight into how HYPA changed her life for
the better. Also, CEO Paul Edginton was awarded the 2017
SYC Lifetime Supporter Award for his longstanding
commitment to the organisation and his dedication to
improving the lives of people in need.
HYPA BOILEAU GALA QUIZ NIGHT
LIVE AUCTION ITEMS7
GUESTS603
VOLUNTEERS
25
RAISED$63k
121 SILENT AUCTION ITEMS
ANGELIQUE BOILEAU PICTURED WITH
CHAIRPERSON DAVID HALLETT AT THE
2017 HYPA BOILEAU QUIZ NIGHT
BOILEAU Boileau Business Technology has been the major
supporter of SYC’s annual Quiz Night event for 10
years. Through the generous donation of auction
items, together with sponsorship and connections
to other event partners, Boileau has been critical to
the success of this event for SYC.
The HYPA Boileau Gala Quiz Night is Adelaide’s
Premier Quiz event. Who says a quiz can’t be a
glamorous affair!
Additionally, Boileau are SYC’s printer and printing
technology partner – allowing SYC to have flexible
technology solutions around Australia.
SUPPORTER OF HYPA GALA QUIZ FOR
ANGELIQUE BOILEAU, A SYC
LIFETIME SUPPORTER AWARD
RECIPIENT, IS AN INAUGURAL
MEMBER OF THE SYC
FUNDRAISING COMMITTEE
HYPA BOILEAU GALA QUIZ NIGHT PARTNER
PARTNER PROFILE
SINGAPORE AIRLINESSYC greatly appreciates the efforts of the
Singapore Airlines Adelaide office.
Singapore Airlines have been a substantial supporter
of the HYPA Gala Quiz Night since 2015, providing
both flights utilised as the major live auction item to
Singapore and Europe, whilst also helping to increase the
awareness of HYPA and our programs since this time.
HYPA GALA QUIZ NIGHT SPONSOR
INCREASING THE
AWARENESS OF HYPA
AND SYC PROGRAMS
HYPA GOLF DAY SUPPORTER
10YEARS
SYC ANNUAL REPORT 2017 | 31
32 | SYC ANNUAL REPORT 2017
The 2017 EOFY appeal was sponsored by Harvey
Norman, AH Beard and Sleepmaker who collectively
donated 12 beds and linen packs, worth nearly
$8000, which was greatly appreciated by HYPA
Homes residents.
An advertising campaign was run through June with
NOVA 919 and incorporated HYPA ambassador, Shane
Lowe, who shared his personal experience of sleeping
rough during his teens as part of the promotion. New
supporters came on board for the appeal and donated
to HYPA for the first time, contributing to the overall
success of the appeal.
HYPA #TWOFEET EOFY APPEAL
The 2016/17 holiday appeal allowed us to provide
over 250 gifts to young people who were accessing
HYPA services over the holiday period.
We distributed many small gifts, like mobile phones and
food packs, but for one young person in need we were
HYPA #TWOFEET HOLIDAY APPEAL
able to have a greater impact and provide them with a
washing machine. This was the first time some young
people had spent the holidays alone and receiving a gift
had a positive effect on their confidence and self-worth.
EOFY APPEAL
HOLIDAY APPEAL
IN KIND
CASH
$9,244
$50,945
$60,189 $22,218
IN KIND
CASH
$13,163
$9,055
PARTNERSHIP AND COMMUNITY REACH
SYC ANNUAL REPORT 2017 | 33
On Thursday 27 October 2016, 316 people and
20 volunteers came together at Light Square,
Adelaide to support HYPA and set a new Guinness
World Record for the most number of people in
the form of a human foot!
The square was abuzz with food vans, Nova’s Casanova
Street Team, local schools, staff, stakeholders and
a representative from Guinness World Records who
made the official announcement on the day. Shane
Lowe came on board as a HYPA ambassador for the
event and promoted it in the lead up and made a radio
cross on the day. $6000 was raised for the Geared2Drive
program from contributions from participating food
vans, #TwoFeet sock sales and donations from new
and existing stakeholders.
NEW GUINNESS WORLD RECORD
CEO PAUL EDGINTON AND CHAIRPERSON
DAVID HALLETT BEING PRESENTED WITH THE
OFFICIAL GUINNESS WORLD RECORD CERTIFICATE
AN AERIAL VIEW OF THE #TWOFEET
GUINNESS WORLD RECORD ATTEMPT
FOOTPRINT
INNER
Adelaide
NORTH
Blair Athol
Elizabeth
Elizabeth East
Golden Grove
Mawson Lakes
Munno Para
Salisbury
Smithfield
EAST
Modbury
SOUTH
Christies Beach
Glenelg
Marion
Pasadena
WEST
Port Adelaide
Seaton
Torrensville
Westwood
Woodville
REGIONAL
Berri
Bordertown
Gawler
Goolwa
Kingscote
Kingston SE
Lameroo
Loxton
Millicent
Mount Barker
Mount Gambier
Murray Bridge
Naracoorte
Narrung
Pinnaroo
Port Augusta
Renmark
Two Wells
Waikerie
SA
Job Prospects (JP)
Training Prospects (TP)
HYPA
SYC
JP Outreach
HYPA Outreach
KEY
NSW Blacktown
INNER
Footscray
Prahran
Southbank
NORTH
Craigieburn
Epping
Heidelberg
Preston
Sunbury
EAST
Box Hill
Glen Waverley
Lilydale
Ringwood
Wantirna
SOUTH-EAST
Chadstone
Cheltenham
Cranbourne
Dandenong
Frankston
Narre Warren
Pakenham
Springvale
WEST
Airport West
Altona Meadows
Melton
Moonee Ponds
Sunshine
Watergardens
Werribee
REGIONAL
Gisborne
Romsey
Healesville
Warburton
Hastings
Mornington
Rosebud West
Whittlesea
VICTHIS SNAPSHOT IS CURRENT AS OF 30 JUNE 2017
34 | SYC ANNUAL REPORT 2017
SYC ANNUAL REPORT 2017 | 35
36 | SYC ANNUAL REPORT 2017
BOARD MEETINGS & COMMITTEES Board Meeting Date & Time Present Apologies
Tuesday,
26 July 8:00am
Mr David Hallet (Chairperson), Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz, Mr Patrick Tapper, Mr David Grant Mr Paul Edginton
Tuesday,
30 August 8:00am
Mr David Hallet (Chairperson), Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz, Mr Patrick Tapper, Mr Paul Edginton, Mr David Grant Nil
Tuesday,
27 September 8:00am
Mr David Hallet (Chairperson), Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz, Mr Patrick Tapper, Mr Paul Edginton, Mr David Grant Nil
Tuesday,
25 October 8:00am
Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr Paul Di Iulio, Mr David Grant, Ms Catherine Schultz, Mr Paul Edginton Ms Arabella Branson
Tuesday,
29 November 8:00am
AGM and Board Meeting
Mr David Hallett (Chairperson), Ms Arabella Branson, Mr Patrick Tapper, Mr Paul Di Iulio, Mr David Grant, Ms Catherine Schultz,
Mr Paul Edginton
Nil
Tuesday,
31 January 8:00am
Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr David Grant, Ms Catherine Schultz, Ms Arabella Branson, Mr Paul Edginton Mr Paul Di Iulio
Tuesday,
28 February 8:00am
Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr David Grant, Ms Arabella Branson, Mr Paul Di Iulio, Mr Paul Edginton Ms Catherine Schultz
Tuesday,
28 March 8:00am
Mr David Hallett (Chairperson), Mr Patrick Tapper, Mr David Grant, Ms Arabella Branson, Mr Paul Di Iulio, Ms Catherine Schultz,
Mr Paul Edginton
Nil
Thursday,
4 May 8:00am
Mr David Hallett (Chairperson), Mr David Grant, Ms Arabella Branson, Mr Patrick Tapper, Mr Paul Di Iulio, Ms Catherine Schultz,
Mr Paul Edginton
Nil
Tuesday,
30 May 8:00am
Paul Di lulio (Chairperson), Mr David Grant, Ms Arabella Branson, Ms Catherine Schultz, Mr Paul Edginton Mr David Hallett,
Mr Patrick Tapper
Tuesday,
27 June 8:00am
Mr David Hallett (Chairperson), Mr David Grant, Ms Arabella Branson, Mr Patrick Tapper, Mr Paul Di Iulio, Ms Catherine Schultz,
Mr Paul Edginton
Nil
SCHEDULE OF BOARD MEETINGS
Name Position Committee memberships
Mr David Hallett Chairperson Member of Finance, Audit & Risk Committee, Governance
Committee and Growth & Assets Committee
Mr David Grant Board Member Member of Governance Committee and
Growth & Assets Committee
Ms Arabella Branson Board Member Chairperson of Governance Committee and member
of Finance, Audit & Risk Committee
Mr Paul Di Iulio Board Member Member of Growth & Assets Committee, Digital
Transformation Committee and Fundraising Committee
Ms Catherine Schultz Board Member Chairperson of Finance, Audit & Risk Committee,
Chairperson of Growth & Assets Committee and
Member of Digital Transformation Committee
Mr Patrick Tapper Board Member Chairperson of Digital Transformation Committee
and Member of Finance, Audit & Risk Committee,
Member of Growth & Assets Committee
Mr Paul Edginton CEO of SYC, Board Member Member of all Board Committees
COMMITTEE MEMBERSHIPSCommittee Chairperson
Finance, Audit and Risk Ms Catherine Schultz
Governance Ms Arabella Branson
Growth & Assets Ms Catherine Schultz
Digital Transformation Mr Patrick Tapper
Fundraising Mr Alan Tudorovic
COMMITTEES
SYC ANNUAL REPORT 2017 | 37
38 | SYC ANNUAL REPORT 2017
SYC BOARD MEMBERS
ARABELLA BRANSON BOARD MEMBER
DAVID HALLETT CHAIRPERSON
PAUL EDGINTON CHIEF EXECUTIVE OFFICER AND BOARD MEMBER
EXPERTISE IN:
EXECUTIVE DIRECTOR OF
PRINCIPAL CONSULTANT TO
MANAGEMENT
GOVERNANCE
MARKETING
PROPERTY DEVELOPMENT
IN ADDITION TO HIS ROLE WITH SYC, MR HALLETT IS
HALLETT & CO PTY LTD, HALLETT CONSULTING,
HALLAND INVESTMENTS PTY LTD
HALATION AGENCY PTY LTD.
2006JOINED SYC BOARD
COMMERCIAL EXPERIENCE IN
AUSTRALIA & ABROAD
BA COMMUNICATION, CDC DIP, FAICD
QUALIFIED IN
CEO SINCE 2004
LEADING SYC’S TRANSFORMATION INTO ONE
OF AUSTRALIA’S MOST INNOVATIVE NOT-FOR-PROFIT
ORGANISATIONS
2002JOINED SYC
MEMBER OF
CHAIRPERSON OF
SHE HAS NOW ESTABLISHED HER OWN COMMERCIAL ADVISORY LEGAL PRACTICE.
MEMBER LAW SOCIETY OF SA
MEMBER TAXATION INSTITUTE OF SA
MEMBER LIFETIME SUPPORT AUTHORITY BOARD
(BOARD MEMBER & CHAIR OF APPLICATIONS & RULES COMMITTEE)
BOARD DIRECTOR OF THE HEART FOUNDATION SA
LAW SOCIETY OF SOUTH AUSTRALIA
GOVERNANCE COMMITTEE
2007JOINED SYC BOARD
PRACTISED COMMERCIAL TRANSACTIONAL & ADVISORY LAW
9 YEARS AT A SPECIALIST SA CORPORATE & COMMERCIAL LAW FIRM
2000SINCE
2014 MACQUARIE DAVID CLARKE SOCIAL INNOVATION FELLOWSHIP RECIPIENT
2012 HARVARD BUSINESS SCHOOL STRATEGIC PERSPECTIVE IN NON-PROFIT MANAGEMENT GRADUATE
2010 USA STUDY TOUR
2012 UK STUDY TOUR
2014 NZ STUDY TOUR
GLOBAL EXPERIENCE
2015 UK, SWITZERLAND & GERMANY STUDY TOUR
SYC ANNUAL REPORT 2017 | 39
CATHERINE SCHULTZ BOARD MEMBER
DAVID GRANT BOARD MEMBER
EXPERTISE IN:
BOARD MEMBER SINCE MEMBER OF
OCCUPATIONAL HEALTH, SAFETY & WELFARE
HUMAN RESOURCES
INJURY MANAGEMENT
WORKERS COMPENSATION
GOVERNANCE AND GROWTH & ASSET
COMMITTEES OF THE BOARD AND EXECUTIVE
SAFETY COMMITTEE
LED A TEAM EXTENDING THROUGHOUT
1995
PREVIOUSLY…
HEALTH, SAFETY & ENVIRONMENT
MANAGER WITH ENSIGN INTERNATIONAL
ENERGY SERVICES
15 YEARS
AUSTRALASIA
AFRICA
MIDDLE EASTMEMBER OF CHAIRPERSON OF
RUNS HER OWN MANAGEMENT CONSULTANCY BUSINESS
DIRECTOR OF GOODWOOD & HIGHGATE COMMUNITY FINANCIAL SERVICES LTD
FINANCE, AUDIT & RISK COMMITTEE
GROWTH & ASSETS COMMITTEE
DIGITAL TRANSFORMATION
COMMITTEE
TREASURER OF THE BOARD
2012
15 YEARSWORKING AT THE EXECUTIVE, CEO &
BOARD LEVEL
30 YEARS’ EXPERIENCE IN THE SERVICES INDUSTRY
CHAIRPERSON OF ADELAIDE CEMETERIES AUTHORITY (ACA) BOARD
JOINED BOARD IN
40 | SYC ANNUAL REPORT 2017
PATRICK TAPPER BOARD MEMBER
PAUL DI IULIO BOARD MEMBER
AS NON-EXECUTIVE DIRECTOR OF ASX-LISTED COMPANY SILVER CHEF LIMITED
AS NON-EXECUTIVE DIRECTOR OF ASX-LISTED REDFLOW LIMITED
CHAIRMAN OF ACURUS PTY LTD FROM ON THE BOARD
CURRENTLY SERVES:
OVER 25 YEARSEXPERIENCE IN THE
TELECOMMUNICATIONS, TECHNOLOGY, MEDIA, AND ENTERTAINMENT
INDUSTRIES
EXECUTIVE DIRECTOR & CEO OF NATIONAL
BROADBAND COMPANY, INTERNODE
PREVIOUSLY YEARS AT CAMPBELLTOWN CITY COUNCIL WHERE HE IS PRESENTLY CEO
BACKGROUND IN CIVIL ENGINEERING
CAREER IN LOCAL
GOVERNMENT
PRESIDENT NORWOOD FOOTBALL CLUB
OVER 25
EXTENSIVE EXPERIENCE IN EXECUTIVE MANAGEMENT & LEADERSHIP
BOARD MEMBER SINCE MEMBER OF
GROWTH & ASSETS, DIGITAL
TRANSFORMATION AND FUNDRAISING
COMMITTEES2011
BOARD MEMBER SINCE CHAIRPERSON OF
DIGITAL TRANSFORMATION COMMITTEE
2011 MEMBER OF
FINANCE, AUDIT & RISK COMMITTEE
GROWTH & ASSETS COMMITTEE
SYC BOARD MEMBERS
ACCESSPAY AccessPay has been SYC’s Salary Packaging
partner since 2016.
In addition, AccessPay have looked for ways the
organisation and their employees can support and
contribute to SYC’s youth services division, HYPA.
PETER KITTLE HOLDEN Peter Kittle Holden have been supporting HYPA
clients transition through an Apprenticeship
since 2013.
Core to Peter Kittle Motor Companies mission is to
contribute to the economic and social development
of local communities. SYC and our clients within
HYPA have experienced this for many years, through
a genuine commitment to provide employment and
training to young people.
EMPLOYEE SUPPORT FOR HYPA HOLIDAY APPEAL
ACCESSPAY EMPLOYEES SUPPORTED
#TWOFEET WORLD RECORD ATTEMPT
PARTNER PROFILE
HYPA AMAZING RACE
HYPA GALA QUIZ NIGHT SPONSOR
HYPA GOLF DAY SPONSOR
HYPA GALA QUIZ NIGHT SPONSOR
THIS PETER KITTLE COMMODORE WAS ON
OFFER TO THE FIRST PARTICIPANT WHO
GOT A HOLE-IN-ONE AT THE HYPA GOLF DAY
SYC ANNUAL REPORT 2017 | 41
PAUL EDGINTON CHIEF EXECUTIVE OFFICER
ORGANISATIONAL STRUCTURE
MICHAEL CLARK DIRECTOR OF
CORPORATE STRATEGY
RUTH GILLIES DIRECTOR OF PEOPLE
& CULTURE
SIMON MATTHEWS DIRECTOR OF
FINANCE
JANICE HOAD DIRECTOR OF HYPA
Job Prospects
Training Prospects
Communications
Technology
Partnerships
Fundraising
Development
Evaluation & Analysis
Human Resources
Industrial Relations
Payroll
Health and Safety
Quality
Risk
DAVID FURNISS DIRECTOR OF OPERATIONS
Finance
Property and Assets
LIZ O’CONNELL DIRECTOR FOR YOUNG
PEOPLE & PRACTICE
HYPA
THIS SNAPSHOT IS CURRENT AS OF 30 JUNE 2017
42 | SYC ANNUAL REPORT 2017
SYC ANNUAL REPORT 2017 | 43
EXECUTIVE MANAGEMENT
PRINCIPAL WITH PORTER NOVELLI PRIOR TO SYC
DURING MR CLARK’S TIME AT SYC:
LED THE RESTRUCTURE OF SYC’S LEGAL ENTITY TO A COMPANY LIMITED BY GUARANTEE.
PAUL EDGINTON CHIEF EXECUTIVE OFFICER AND BOARD MEMBER
MICHAEL CLARK DIRECTOR OF CORPORATE STRATEGY
JOINED SYC2011
Experience and expertise in leading transformational projects in organisations and in providing senior counsel in corporate and government setting
DRIVING THE ORGANISATION’S MOVE INTO IMPACT MEASUREMENT & INVESTMENT.
MS GILLIES’ AREAS OF PROFESSIONAL EXPERTISE INCLUDE:
REMUNERATION STRATEGY
STRATEGIC PEOPLE SYSTEMS DEVELOPMENT
ORGANISATIONAL REVIEW
THE PEOPLE ELEMENTS OF MERGERS & ACQUISITIONS
RUTH GILLIES DIRECTOR OF PEOPLE & CULTURE
BECAME DIRECTOR OF PEOPLE & CULTURE
Manufacturing, storage and handling, commodity trading, commercial building, insurance, retailing and disability services
EXPERIENCE IN EXECUTIVE MANAGEMENT:
PRIVATE SECTOR
NOT-FOR-PROFIT SECTOR
2009
44 | SYC ANNUAL REPORT 2017
Previously ran own business specialising in campaign management of capital development projects for not-for-profit organisations
DAVID FURNISS DIRECTOR OF OPERATIONS
JOINED SYC2007
MR FURNISS IS A GRADUATE OF THE AUSTRALIAN INSTITUTE OF COMPANY DIRECTORS
OVER 20 YEARS EXPERIENCE:WORKING IN EMPLOYMENT & TRAINING
IN THE PUBLIC & PRIVATE SECTORS
PREVIOUSLY WORKING IN ROLES INCLUDING:
SIMON MATTHEWS DIRECTOR OF FINANCE
JOINED SYC2006
HOLDS A BACHELOR OF COMMERCE FROM THE UNIVERSITY OF SA
STARTED IN ACCOUNTING FIRMS BEFORE COMMERCIAL FINANCE ROLES
EXPERIENCE IN DELIVERING STRATEGIC FINANCIAL ADVICE
WORKED IN SENIOR FINANCIAL ROLES IN NOT-FOR- PROFIT SECTOR
SYC FINANCIAL MANAGER2006SYC CHIEF FINANCIAL OFFICER2008
SYC DIRECTOR OF FINANCE2015
IS A FELLOW CERTIFIED PRACTISING ACCOUNTANT
EXPERIENCE IN UK & AUSTRALIA
EXECUTIVE MANAGEMENT
SYC ANNUAL REPORT 2017 | 45
EMPOWERS YOUNG PEOPLE TO HAVE A VOICE IN THE COMMUNITY
CASE MANAGEMENT ON FLO (FLEXIBLE LEARNING OPTIONS)
LIZ O’CONNELL DIRECTOR FOR YOUNG PEOPLE & PRACTICE
JOINED SYC2005
HEADING UP THE YOUTH JUSTICE TEAM
PREVIOUSLY WORKED IN ROLES INCLUDING:
SENIOR MANAGER WITH RESPONSIBILITY FOR THE 4 FOCUS AREAS
JANICE HOAD DIRECTOR OF HYPA
BRINGS BROAD CAREER EXPERIENCE GAINED IN AUSTRALIA, EUROPE AND THE UNITED KINGDOM
GLOBAL BRANDS
MAJOR EVENTS
MS HOAD HAS WORKED WITH:
RESEARCH & NOT-FOR-PROFIT CAUSES
APPOINTED AS HYPA
GENERAL MANAGER 2016
MS HOAD HAS WORKED IN:
GENERAL MANAGEMENT FOR PAST 20 YEARS
JOINED SYC FROM BANKING SECTOR AS HEAD OF COMMUNICATIONS AND MARKETING
GENERAL MANAGER FOR HYPA
46 | SYC ANNUAL REPORT 2017
FINANCIALS
2017 ($) 2016 ($)
Revenue 67,911,253 62,115,380
Other income 308,230 171,843
Employee benefits expense (38,610,817) (37,637,547)
Depreciation expense (2,138,970) (1,473,594)
Operating lease expense (5,083,648) (4,881,719)
Other expenses (21,447,261) (21,006,532)
Finance costs (88,362) (68,891)
Surplus/(deficit) before income tax 850,425 (2,781,060)
Income tax expense - -
Surplus/(deficit) for the year 850,425 (2,781,060)
Total comprehensive income for the year 850,425 (2,781,060)
STATEMENT OF PROFIT OR LOSS AND OTHER COMPREHENSIVE INCOME
SYC ANNUAL REPORT 2017 | 47
STATEMENT OF FINANCIAL POSITION
2017 ($) 2016 ($)
ASSETS
CURRENT ASSETS
Cash and cash equivalents 1,940,131 4,046,791
Trade and other receivables 4,767,977 3,838,936
Other financial assets 3,235,411 1,368,410
Other assets 1,161,867 835,343
TOTAL CURRENT ASSETS 11,105,386 10,089,480
NON CURRENT ASSETS
Other financial assets 60,000 -
Property, plant and equipment 15,368,548 15,208,876
TOTAL NON-CURRENT ASSETS 15,428,548 15,208,876
TOTAL ASSETS 26,533,934 25,298,356
2017 ($) 2016 ($)
LIABILITIES
CURRENT LIABILITIES
Trade and other payables 3,018,013 3,074,362
Borrowings 1,181,682 655,870
Provisions 2,822,789 2,462,455
Grants received in advance 973,985 552,606
TOTAL CURRENT LIABILITIES 7,996,469 6,745,293
NON CURRENT LIABILITIES
Borrowings 232,520 914,377
Provisions 2,477,200 2,661,366
TOTAL NON CURRENT LIABILITIES 2,709,720 3,575,743
TOTAL LIABILITIES 10,706,189 10,321,036
NET ASSETS 15,827,745 14,977,320
EQUITY
Retained earnings 15,827,745 14,977,320
TOTAL EQUITY 15,827,745 14,977,320
48 | SYC ANNUAL REPORT 2017
FINANCIALS
Retained Earnings ($)
Total ($)
2017
Balance at 1 July 2016 14,977,320 14,977,320
Operating Surplus (deficit) 850,425 850,425
Balance at 30 June 2017 15,827,745 15,827,745
2016
Balance at 1 July 2015 17,758,380 17,758,380
Operating deficit (2,781,060) (2,781,060)
Balance at 30 June 2016 14,977,320 14,977,320
STATEMENT OF CHANGES IN EQUITY
SYC ANNUAL REPORT 2017 | 49
STATEMENT OF CASH FLOWS
2017 ($) 2016 ($)
CASH FLOWS FROM OPERATING ACTIVITIES
Receipts from customers 73,799,541 67,579,755
Payments to suppliers and employees (72,079,479) (71,750,248)
Donations received 335,099 385,410
Interest received 66,228 151,255
Finance costs (88,362) (68,887)
Net cash provided by/(used in) operating activities 2,033,027 (3,702,715)
CASH FLOWS FROM INVESTING ACTIVITIES
Purchase of property, plant and equipment (2,298,642) (2,589,251)
Contributions to investment fund (1,685,000) (200,000)
Net cash (used in) investing activities (3,983,642) (2,789,251)
2017 ($) 2016 ($)
CASH FLOWS FROM FINANCING ACTIVITIES
Proceeds of borrowings - 2,000,000
Repayments of borrowings (656,045) (429,753)
Net cash (used in)/provided by financing activities (656,045) 1,570,247
Net (decrease) in cash and cash equivalents held (2,606,660) (4,921,719)
Cash and cash equivalents at beginning of year 4,046,791 8,968,510
Cash and cash equivalents at end of financial year 1,440,131 4,046,791
50 | SYC ANNUAL REPORT 2017
DIRECTORS’ DECLARATION
SYC Ltd
ABN: 27 167 737 144
The directors of the Company declare that, in the
directors’ opinion
1. The financial statements and notes, as set out on pages
6 to 27 are in accordance with the Australian Charities
and Not-for-profits Commission Act 2012 and;
(a) Comply with Australian Accounting Standards -
Reduced Disclosure Requirements; and
(b) Give a true and fair view of the financial position
of the registered entity as at 30 June 2017 and of
its performance for the year ended on that date.
2. There are reasonable grounds to believe that the
registered entity will be able to pay its debts as and
when they become due and payable.
Signed in accordance with subsection 60.15(2) of the
Australian Charities and Not-for-profit Commission
Regulation 2013.
Chairperson
Director
Dated this 24th day of October 2017
DIRECTORS’ DECLARATION FOR THE YEAR ENDED 30 JUNE 2017
SYC Adelaide Office 135-139 Currie Street, Adelaide SA 5000
www.syc.net.au
T: 08 8405 8500 F: 08 8231 7551