ANNUAL REPORT 2015-2016 - CRC West Island · West Island Community Resource Centre- Annual Report 2015-2016 Page 8 Executive Committee Directors Board of Directors 2015-2016 Our Board

ANNUAL REPORT 2015-2016

West Island Community Resource Centre- Annual Report 2015-2016 Page 2

DOCUMENT PREPARED BY: KATIE HADLEY

LINDSAY PATRICK ANNE-MARIE ANGERS-TROTTIER

LINDSAY COLL

DOCUMENT DESIGN BY: LINDSAY COLL

TRANSLATION BY:

ANNE-MARIE ANGERS-TROTTIER ELIANE ZAL


Table of Contents

MESSAGE FROM THE PRESIDENT 4

DIRECTOR’S MESSAGE 5

WEST ISLAND COMMUNITY RESOURCE CENTRE 6

CRC TEAM 7

BOARD OF DIRECTORS 8

WHO DO WE SERVE? 9

ACTIVITIES AND PROGRAMS 11

INFO &REFERRAL 12

LEGAL &TAX CLINICS 14

CRC MOBILE 15

NETWORK CONFERENCES 16

RESOURCE GUIDE 18

OUTREACH 19

CONCERTATION OUEST DE L’ÎLE 20

WEBSITE AND SOCIAL MEDIA 22

FUNDING PARTNERS 23


Message from the President

This past year the CRC has continued to increase its impact in the West Island community.

It has been a busy year working on our strategic goals that include; assessing and developing programming, increasing visibility and

awareness, and assuming a greater role in community sector development. As we complete the second year of our three year

strategic plan, I can proudly say we continue to actively meet the objectives we set for our organization.

The CRC continues to evolve its role as the information and resource center for the West Island of Montreal. This year, we developed

and received funding for a new information and referral program that focuses on connecting isolated and vulnerable seniors to

existing resources in the community. Our staff team worked hard to launch the 4-month pilot project, funded by the Government of

Quebec. Our CRC Mobile community worker was able to meet with 21 isolated and vulnerable seniors by the end of March. With the

support of local community partners, and the renewal of the funding, we are confident that this program will continue its success next

year.

The CRC has also been active in consolidating its role in community development and collective well-being, specifically through the

mandate of Concertation Ouest-de-l'Ile (CODI), which became integrated into the CRC programming in 2014. By supporting CODI,

and being actively involved on the majority of the local sectorial tables and local <Table de Quartiers>, the CRC has continued to

meet its core objective of promoting the development of projects that meet the needs of the community.

This past August, we welcomed back our Executive Director, Katie Hadley, from her maternity leave. With her return, Katie has

shown great leadership and has easily reintegrated into her functions. This year, we also said good bye to our Interim Executive

Director, Angela Aldinucci. Angela did an excellent job of leading the CRC during Katie’s leave, and we thank her for all of her

contributions. A very special thank you to the entire staff team, who were an integral part of the CRC's success in 2015-2016.

I would also like to recognize our dedicated volunteers, including our board of directors. The CRC welcomed two new board members

this year; Ruth Greebank and Jennifer Harper, both welcomed additions to the existing board. As the year comes to a close, we say

thank you to two board members, Nicole Lascelle and Jody Gibson, for their contributions.

As we reflect on the year's successes, I take this opportunity to extend a profound thank you to our funders for their continued support.

The security of our financial resources contributes significantly to our efficiency by allowing our staff to concentrate on their activities.

We are ever grateful to Centraide of Greater Montreal, West Island Community Shares, the City of Pointe-Claire, West Island

municipalities and all the other members of the West Island community who support our organization. Your continued commitment to

our organization and the West Island Community is greatly appreciated!

As we end this year, we look forward to 2016-2017 and all that it will bring in efforts to continue to improve individual and collective

well-being in the West Island.

DAVID PECHO

PRESIDENT


Director's Message

As I returned to the CRC after my maternity leave, I was very impressed by all that the CRC team had achieved together! It was clear

that the role of Interim Executive Director had been filled perfectly by Angela Aldinucci and that she had led a strong team that was

truly dedicated to fulfilling the mission of the CRC.

As you read through our annual report, you will see that the CRC had some great successes this year, including the creation of our new

CRC Mobile program, which helps isolated and vulnerable seniors get connected to resources in the community. In addition to helping

West Island seniors, the program encourages collaboration, and the strengthening of community networks and partnerships between

different organizations and institutions that work with seniors.

Another success was the CRC's first inter-sectorial Networking Breakfast Conference. After conducting a Centraide sponsored

evaluation exercise, with the help of the Centre for Community Organizations (COCo), the CRC team was able to use the results of

the evaluation to implement several recommendations, including moving from the traditional youth focused topics, to topics that

would be interesting to more community partners in different sectors. The new format received a very positive response, attracting 45

participants from 31 different organizations and institutions. The event was a good learning and networking opportunity for all who

attended.

The CRC also continued to successfully increase its support of community initiatives by joining the board of directors of the Table de

Quartier du Nord-Ouest de l'Ile de Montreal (TQNOIM). This role complimented the CRC's existing role on the Table de Quartier du

Sud de l'Ouest-de-l'Ile, and has helped to advance the collective work of the Tables de Quartier and Concertation Ouest-de-l'Ile

(CODI).

The year also had challenges, including the need to carefully assess the CRC's financial situation and address the effects of a net

loss that occurred at the end of the 2014-15 financial year. The CRC had sufficient reserves to account for the loss, that

was mostly attributed to the high cost of publishing our resource guides, however we needed to make decisions that would secure our

financial situation. After in-depth discussions, the CRC board made the decision to abolish the Outreach Coordinator position in

February, with the goal of stabilizing the Centre's overall expenses. It was unfortunate to have to say good-bye to a valued team

member, but the Centre's viability and future growth had to guided the decision. I would like to thank Andrea DeRome for all her hard

work and we all wish her well in her future endeavours.

Going forward, the CRC team will continue to seek out new funding opportunities and we will be conducting an evaluation of our

resource publications (ex. West Island Seniors Guide and the West Island Youth Guide) to evaluate the impact that they have, and

assess the feasibility of continuing to publish these guides.

With a successful year behind us, and another exciting one a head, I am very happy to be back in my role as Executive Director and I

look forward to working with the CRC team, and Board, to continue our positive impact on the quality of life in the West Island.

KATIE HADLEY

EXECUTIVE DIRECTOR


West Island Community Resource Centre

FOUNDING OBJECTIVES

The West Island Community Resource Centre

(CRC) began helping West Island residents

over 33 years ago. The founding objectives

remain at the core of the CRC's mandate and

activities

o Providing information and referral services

o Promoting the development of projects that

meet the needs of the community

o Educating the public about available

resources

o Studying the needs of the community in

regards to health and social services

o Providing a central place for community

organizations to meet and provide office

space

SERVICES & ACTIVITIES

- Community information and referral

service by phone, in person, and on-line

- Publication of specialized resource guides

(for seniors, and youth).

- Support for community based initiatives and

social development.

- Organized events and conferences to

support community networking

- A no-cost legal clinic for West Island

residents.

- A no-cost income tax clinic for West Island

residents with low-incomes.

- A community event calendar and complete

listings of community resources.

OUR MISSION

The West Island Community

Resource Centre (CRC) is a non-profit

organization dedicated to improving

individual and collective well-being in

the West Island. It provides an

information and referral service and

strengthens and supports the

development of the West Island

community in collaboration with

community partners.


CRC Team

Anne-Marie Angers-Trottier, CODI Coordinator Anne-Marie Angers-Trottier has been CODI’s coordinator since 2012. Anne-Marie has a Bachelor’s

degree in collective action (social work) from UQÀM and has dedicated her post-graduate studies to

community development. Anne-Marie brings expertise in social development processes, mobilization

and collective empowerment, as well as a deep understanding of the West Island’s community. Born

and raised in Pointe-Claire, Anne-Marie is passionate about improving the quality of life in the West

Island.

Andrea DeRome, Outreach Coordinator Andrea DeRome began her new role as the CRC’s Community Outreach Coordinator in mid-May,

2014. Andrea brings expertise in marketing and communications as well as solid experience in the West

Island community sector, including work with our community partner, NOVA.

Katie Hadley, Executive Director Katie joined the CRC team in August 2012. Katie has extensive leadership experience

including 3 years as Youth Department Coordinator at the West Island YMCA, and 4 years as

Assisted Living Coordinator for a local Seniors residence. She has a Bachelor’s degree in

Applied Human Science from Concordia. Katie is enthusiastic and focused on increasing the

CRC’s impact in the West Island community.

Lindsay Patrick, Program Coordinator Lindsay Patrick joined the CRC team in August 2014 as our Program Coordinator. Most

recently, Lindsay worked in Nunavik evaluating the intervention program needs of local

rehabilitation centres. Prior to that, she worked in crisis intervention and with adults

experiencing mental health problems. Lindsay completed a Bachelor’s degree in Psychology at

McGill University and, in addition to her experience in crisis intervention and counselling.

Angela Aldinucci, Interim Executive Director

Angela has a strong background in community work including previous positions at Catholic

Community Services and the Centre for Community Organizations (COCo). After devoting

herself full time to raising her young family, Angela enthusiastically joined the CRC team as

Interim Executive Director in June 2015.


Executive Committee

Directors

Board of Directors 2015-2016 Our Board of Directors is a dedicated group of volunteers who bring varied

backgrounds and expertise to the CRC. We are grateful for the support and efforts

of our Board.

David Pecho, President

Bob Benedetti, Vice President

Michael Labelle, Treasurer

Nicole Lascelle, Secretary

Natalie Chapman

Jody Gibson

Ruth Greenbank

Jennifer Harper

Nicole Lascelle

Stefanie Meislitzer

THE CRC WOULD LIKE TO EXTEND THANKS TO ALL VOLUNTEERS WHO HAVE

CONTRIBUTED TO CRC PROGRAMS IN VARIOUS WAYS.

Eliane Zal Uzma Gillani Alan Keese

Joan Benson Joe Hann Betsy Nadon

Ivan Beaudry Tim Spiegel

John Spiegel Gabrielle Cloutier

And special thanks to our Lindsay Place High School stage student,

Nicholas.


Who Do We Serve? The CRC serves the entire West Island!

3603 WEST ISLAND RESIDENTS

CONNECTED WITH THE

CRC IN 2015-2016

30% 70% 70%

43% 46% 8%

65+ 35- 64 17-34

AGE DISTRIBUTION OF CRC CLIENTS

67%

33% ANGLOPHONE

FRANCOPHONE

203 PEOPLE LIVING OUTSIDE

OF OUR COMMUNITY

WERE ASSISTED




Info & Referral

Legal (22%)

Publications

Recreation

Social (14%)

Financial (19%)

Health (10%)

Food

Housing

Transport

Community

Employment

Educa-tion

OUR INFORMATION AND REFERRAL SERVICE IS OFFERED BY

PHONE, IN PERSON, BY EMAIL AND ONLINE THROUGH THE

CRC’S WEBSITE. THE REQUESTS WE RECEIVE RELATE TO

VARIOUS NEEDS, INCLUDING: ACCESS TO HEALTH AND

SOCIAL SERVICES, LEGAL INFORMATION INQUIRIES,

FINANCIAL CHALLENGES, ETC. THIS SERVICE IS TO ALL WEST

ISLAND RESIDENTS AND ORGANIZATIONS

MONDAY TO FRIDAY (9:00AM – 4:00 PM)


Info & Referral (cont.)

2671 total

requests for

information

77% of the

total inquiries

were by

phone

OUR INFO & REFERRAL SERVICES

o Connect West Islanders

with available community

services

o Empower individuals with

knowledge

o Break isolation

o Help community partners

assist their clients

o Provide up-to-date

information on current

resources

o Build strong communities

21% visits


Legal and Tax Clinics

LEGAL CLINICS

The largest number of requests the CRC receives is for

assistance in finding legal information and resources. The

CRC offers monthly legal clinics by appointment. The clinic

is open to all West Island residents and takes place at the

CRC’s office in Pointe-Claire. West Island residents have

access to free individual and confidential legal consultations.

TAX CLINICS

For the fourth time, the CRC partnered with Volunteer West

Island and Pointe Claire’s Aid for Seniors to offer free income

tax services to low income individuals and families in the West

Island. The clinics were held at the CRC and at Pointe Claire

Aid for Seniors. This program not only helps people with a

low-income to file their at no-cost, but it also serves as an

outreach activity for bringing people awareness to the services

that the CRC can offer, and as a result helps to empower more

people with the information about community services that

exist.

NUMBERS

The program

served over 177

people over the

course of 16 clinics

at both the CRC

and Pointe Claire

Aid for Seniors

The clinic helped

refer 150 people

to other tax clinics

in the community

NUMBERS

The legal clinics

account for 22 % of

the CRC’s total

requests

This year, the CRC

held 11 legal clinics

and provided free

legal information to

169 people.


CRC Mobile

“I am a senior approaching 80

years old and a long-term

resident of the West Island.

Recently, the sudden death of my

husband, followed later by a fall,

left me alone, in grief and pain

and housebound with severely

reduced mobility…. in short, in a

very vulnerable, hopeless

situation, with no family in the

vicinity.

In desperation, I called the CRC

Mobile number which I had seen

advertised.

I would like to record my

appreciation for the assistance I

subsequently received from CRC,

specifically the kind help and

ongoing support of the Program

Coordinator, Lindsay Patrick,

who came to visit and brought me

information on available

resources and facilitated support

services. Most of all, however,

after the visit, I felt that I had

somewhere to turn, someone to

call in the event of a crisis. With

her CRC card and my cell phone

constantly in my pocket, I made

my way through the worst of a

very difficult experience. I am

sincerely thankful for that crucial

and consoling intervention.”

-Anonymous

FOR 2016-2017… WE ARE PLEASED TO ANNOUNCE THAT THE FUNDING

FOR CRC MOBILE HAS BEEN RENEWED!

PROGRAM

Access to program and service information has been identified as a critical need

for vulnerable seniors in the community. The ever-changing programs and

services of West Island resources can be difficult to navigate, especially for

seniors who are more vulnerable and experience increased challenges in their

daily lives. Disconnected individuals who require assistance are unaware of the

support services available to them due to a variety of factors.

CRC Mobile is a new project this year for isolated and vulnerable West Island

seniors. Thanks to new funding received from the Ministère de la Famille (ITMAV

program), the CRC launched a Mobile Information and Referral program. A CRC

Mobile worker meets with seniors in the community and facilitates direct links

between available community resources and isolated and vulnerable seniors.

Since the program launch in January 2016

Seniors have participated

Interventions have been done with clients, family members

and professionals in the community in order to help create

the link between seniors and services

People were introduced to the program through various

forms of outreach

[The CRC] was instrumental in helping my mom transition from her home to an assisted

living facility. This was a difficult situation which required medical intervention and some

step by step support. Throughout the process Lindsay was empathetic, non-judgmental and

supportive. CRC plays an important role in the community, bridging the gap between

provincial, private and volunteer services. I felt privileged to have access to this resource.

-Anonymous

21

128

OVER

200


EVALUATION OF NETWORKING CONFERENCES

As part of the CRC’s strategic goal of “assessing and developing programing”, the CRC Board and Staff team selected to evaluate

the network conference program to help better understand its impact on the community and to assess the possibilities for

development.

The evaluation activity was sponsored by Centraide of Greater Montreal and facilitated by the Centre de Formation Populaire (CFP),

the Centre for Community Organizations (COCo).

An evaluation committee, consisting CRC team members, Board members and community partners was created and worked with

COCo to develop a logic model that would help to evaluate the program’s impact.

KEY RECOMMENDATIONS

In May 2015, a focus group was organized to collect feedback about networking conferences. There were 18 people, from several

different community sectors. Key recommendations that emerged included;

o Network Lunch topic should be inter-sectorial to encourage networking between different sectors.

o Change format to put more emphasis on the networking activity.

o Change the time of day the event is held

o Meet with Networking Lunch Committee to put into action some of the potential changes for the next Network Lunch.

The evaluation results were shared with the CRC board and interested parties. The evaluation helped to contribute to giving the CRC

a better understanding of the impact of the Network Conferences, as well as highlighting the desire for more networking amongst

West Island Community Partners.

Network Conference Evaluation

The CRC has been organizing networking conferences for over 10 years. Traditionally the focus has been on topics

that were related to issues facing West Island Youth. The events were designed to bring together different groups

that worked with youth to; share concerns, tackle issues, find solutions, develop partnerships and strengthen

community.

THANK YOU TO CENTRAIDE, CFP AND COCO, THE EVALUATION COMMITTEE

MEMBERS AND TO OUR COMMUNITY PARTNERS THAT PARTICIPATED IN THE

PROCESS!


2015-2016 Networking Conference

CHANGES IN 2015-2016

In response to the feedback received, the

Network Conference committee met to plan

a “Networking Breakfast” event for

November 2015.

An inter-sectorial topic was selected, “Self-

care in the Workplace” presented by

psychologist, Paula Lorimer. The topic

covered burnout, compassion fatigue and

vicarious trauma.

The event attracted 45 participants from

different community sectors.

A new networking activity helped the

participants, representing 31 different

organizations and institutions, to meet and

connect. In a post-event evaluation, 100% of

participants found the networking activity

beneficial in making new connections!

FEEDBACK ON THE NEW

FORMAT

“Everything was excellent, well balanced,

good returning time, relevant and interesting

speaker. Personable and endearing”

“The topic was really interesting, as well as

the opportunity to network”

“Fantastic topic, the transversal theme was

a great idea. It was my first networking event

with the CRC”

“The networking was great!”

THANK YOU TO THE NETWORKING CONFERENCE COMMITTEE FOR HELPING TO

PLAN A SUCCESSFUL EVENT!


Resource Guides

Over the CRC's 33 year history, the Centre has produced and published several different

resource guides and publications. Two of the most popular publications remain to be the West

Island Youth Guide, and the West Island Seniors Resource Guide. These guides are valuable

tools to help West Island citizens and community organizations find information about

programs and services available in the community.

YOUTH GUIDE

This 60 page guide, offered in both French

and English, is a helpful resource for

youth, parents, and professionals who

work with young people. It lists programs

and services designed to help youth in the

community.

These include health services, support

groups, help lines, emergency shelters,

educational services and more.

SENIORS RESOURCE GUIDE

This 200 page guide, offered in both French

and English, is a helpful resource for seniors,

their families, and professionals who work

with seniors in the community.

The listings include housing, health and social

support services, recreation and social

activities, and many more resources

specifically available to West Island Seniors.

In the upcoming year, the CRC will be participating in an evaluation activity with the support of

the Centre for Community Organizations (COCo), through the Centraide funded evaluation

program that is coordinated by the Centre de Formation Populaire (CFP). The goal of the

evaluation is to evaluate the impact that the CRC's publications have on its users. The evaluation

results will help the CRC to discuss and assess this method of distributing information, and help to

answer important questions related to the financial resources that are allocated to these

publications.


Outreach

COLLABORATIONS AND PRESENTATIONS

City of Pointe Claire: Aid for Seniors

City of Pierrefonds

City of Beaconsfield

Volunteer West Island

West Island Citizens Advocacy

CLSC: Pierrefonds and Lac St Louis

West Island Palliative Care Center

West Island Assistance Fund

West Island Mission

Lakeshore Evangelical Church

CIMOI (Centre d’Intégration Multi-

Services de l’Ouest de l’Île)

Sectorial Tables and Committees

EVENTS & PRESENTATIONS

33 Maywood

35 Maywood

Résidence Jean Placide Desrosiers (Lachine)

Maxwell Seniors Residence

LGBTQ Rainbow Seniors Club

Pierrefonds Cultural Day ( Martin Coiteux riding event)

Beaconsfield Senior’s Day

DDO Senior’s Day

LBPSB non-teaching professionals

Pointe Claire Senior’s Day

The Rotary Club

Sectorial tables and committees

Lysane Blanchette Lamothe BBQ

Parents’ Appreciation Day

Community Awareness Day

CRC OUTREACH

In order to meet its goal of informing a broad range of

West Islanders about community services, the CRC

actively participates in information fairs, public events,

and makes tailored presentations to a variety of audiences.

CRC MOBILE OUTREACH

This year’s outreach also focused on

developing partnerships and

expanding ties in the community for

the new CRC Mobile program for

isolated and vulnerable seniors. The

program is currently working in

collaboration with the following

organizations as referral partners.


ABOUT CODI

Concertation Ouest-de-

l’Île (CODI) supports

collective action by

encouraging the

exchange of

information, mobilizing

interested parties and

introducing actions that

support community

development in the West

Island. CODI facilitates

the involvement of all

key stakeholders in

addressing the

community’s cross-

regional issues (ex.

transportation and

housing).

Since 2014, CODI is an

integral part of the CRC.

The CRC’s support to

CODI has facilitated the

growth of the initiative

and allowed the CRC to

further its community

development objectives.

Concertation de l’Ouest de l’Île & Community

Collaboration

CONCERTATION EFFORTS: THE CRC PARTICIPATES IN

o Table de Quartier du Nord-Ouest de l’Île de

Montréal (TQNOIM):

o Table de Quartier du Sud de l’Ouest de l’Île (TQSOI):

o Table des aînés (including the comité santé and comité de

maltraitance)

o Table en violence sexuelle

o Regroupement Petite Enfance Lac St-Louis-Dorval

o Table de Concertation Enfance Famille Jeunesse de

l’Ouest-de-l’Île

o Regroupement 1 2 3 go! Pierrefonds-Roxboro

o Regroupement Jeunesse en Action

o Regroupement PRenForme


CODI & Community Collaboration (Cont.)

COMMMUNITY DEVELOPMENT IN THE WEST ISLAND

o Development and promotion of a global vision of West Island needs

o Facilitate collaboration and cohesion between Concertation entities

o Strategic project development on the territory

o Advocating for transversal dossiers such as housing and transportation

o Development of a strong and united voice for the West Island

HIGHLIGHTS

HOUSING o Development of interesting partnerships with urban planning departments which facilitated, for example, the

TQSOI’s participation in the Beaconsfield Land Use committee.

o Collaborative work between the TQSOI and CODI in the development of housing portraits for every

municipality in the south of the West Island.

o Conference about innovative housing solutions for the West Island during Sierra Club’s Forum Nature

regarding the l’Anse à l’Orme housing project.

TRANSPORTATION o Financial support from the Direction de la Santé Publique for the development of a West Island mobility report

(realized by MOBA).

o Development of a collective strategy towards formulating West Island recommendations for the upcoming the

Montreal Transportation Plan

o Coordination of a special active transportation committee with elected officials.

COMMUNITY DEVELOPMENT o New funding for the West Island: the Projet d’Impact Collectif (PIC).

o Development of a strong collaborative partnership between TQSOI, TQNOIM & CODI,

which resulted in the first joint board meeting of the two Tables.

o The CRC is now part of the board of directors of each table.

o The development of a coordinated approach to promote the empowerment of the

West Island through community development.

o Strategic project development between Québec En Forme regroupements and key

actors to promote healthy eating and active lifestyles.

o Support to the TQNOIM’s social development process.

o Anne-Marie Angers-T.’s participation in Dynamo’s year long intensive training program Leadership

Rassembleur (funded by Centraide).


Website and Social Media

SESSIONS: THESE

ARE THE NUMBER OF

WEBSITE VISITORS

USERS: THESE ARE

UNIQUE VISITORS TO

THE WEBSITE

PAGEVIEWS: THE

NUMBER OF PAGES

VIEWED

WEBSITE STATISTICS

o 25, 089 sessions, with an

increasing rate of visits

o 20, 228 users (79.79% new users

and 20.1% returning visitors)

o 45, 942 pages viewed; the top 3

pages viewed were “donate” (i.e.

where to recycle household

items), Education and Job

Opportunities

The site also includes elements designed

to help support our community partners

including a community calendar, job

board and a designated “Organization of

the Month” feature.

The CRC Facebook page, which has been

very effective in introducing the CRC to

new audiences in the West Island as well

as keeping community partners and

citizens informed. Our page has a total of

148 likes from this year!


Funding Partners The CRC is grateful for the essential and continued support of our funding partners.

Centraide is the CRC’s

largest funding partner.

The funding that

Centraide contributes to

the CRC, supports its core

mission, and gives the

Centre the ability to

continue its work towards

improving the individual

and collective well-being

in the West Island. A

sincere thank you to

Centraide for their vital

support.

West Island Community

Shares is a valued

community funding partner

to the CRC. West Island

Community Shares’

dedication to support local

community groups has a

great impact on improving

community life in the West

Island. The CRC is fortunate

to have their commitment of

recurrent funding that

supports the Centre’s

mandate. Thank you to the

entire Community Shares

team!

The City of Pointe-Claire is the

CRC’s greatest municipal funding

partner. Pointe-Claire has given

fundamental financial support from

the beginning of the CRC’s

development. The CRC is also very

grateful to the City of Pointe-Claire

for the donation of office space in

the old Valois train station. This

space allows the CRC to run its daily

operations, and helps the CRC to

support community based

initiatives, by coordinating the

sharing of the space with the Table

de Quartier Sud de l’Ouest-de-l’Île

(TQSOI), and 9 different community

support groups. We would like to

thank Mayor Morris Trudeau and

the City councillors, as well as the

team at the City of Pointe-Claire, for

their continued support.

Thank you to the Government of

Quebec, Ministre de la Famille,

Ministre responsable des âinés et

Ministre responsible de la lutte

contre l’intimidation, for

providing the funding to

implement the CRC Mobile

program through the ITMAV

program (Initiatives de travail

de milieu auprès des aînés en

situation de vulnérabilité).

THANK YOU TO THE FOLLOWING SUPPORTERS

o Pointe-Claire Old Timers

o Gamblers Anonymous

o West Island Hispanic Association

o Info-Tech Montreal

o Mediamall

o S-ANON West Island

o Anonymous West Island Residents

THANK YOU TO OUR MUNICIPAL FUNDERS

o City of Pointe-Claire

o City of Dollard-des-Ormeaux

o City of Beaconsfield

o City of Kirkland

o Town of Baie D’Urfé

o Borough of Pierrefonds- Roxboro

Documents

ANNUAL REPORT 2015-2016 - CRC West Island · West Island Community Resource Centre- Annual Report 2015-2016 Page 8 Executive Committee Directors Board of Directors 2015-2016 Our Board