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ANNUALPERFORMANCEPLAN2015 – 2016
Building a Caring Society. Together.
ANNUALPERFORMANCE
PLAN2015 – 2016
Building a Caring Society. Together.
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TABLE OF CONTENTS
PART A: STRATEGIC OVERVIEW 7
1. Vision, Mission, Values and Principles 8
2. Updated Situation Analysis 8
2.1. Performance Delivery Environment 8
2.2. Organisational Environment 9
3. Revisions to Legislative and Other Mandates 10
4. Overview of 2015/16 Budget and MTEF Estimates 11
4.1. Expenditure Estimates 11
4.2. Relating Expenditure Trends to Strategic Outcome-Oriented Goals 12
PART B: PROGRAMME PERFORMANCE 13 5. Programme 1: Administration 14
6. Programme 2: Social Assistance 36
7. Programme 3: Social Security Policy and Administration 40
8. Programme 4: Welfare Services Policy Development and Implementation Support 49
9. Programme 5: Social Policy and Integrated Service Delivery 79
PART C: LINKS TO OTHER PLANS 97
10. Links to the Long-Term Infrastructure and Other Capital Plans 98
11. Public Entities 99
ANNEXURE A: 100
Summary of Post Establishment 100
ANNEXURE B: 102
Commentary on the Vision and Mission Statements 102
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DIRECTOR-GENERAL’S FOREWORD
The Department of Social Development seeks to implement government
priorities set out in the Medium Term Strategic Framework over the
2015 – 2020 period. This framework translates the development
path for South Africa as outlined in the National Development Plan
Vision 2030. The National Development Plan calls for the department
to coordinate efforts towards an inclusive and responsive social
protection system. We aim to provide comprehensive social services
to the poor and vulnerable members of our society, and create an
enabling environment for sustainable development.
Over the Medium Term Strategic Framework period, we will focus on
improving the welfare sector through policy and legislative reform;
making investments to increase access to quality Early Childhood
Development services; deepening social assistance and social
security, thereby ensuring that those deserving of state income
support are able to access it; facilitating food and nutrition initiatives to ensure that every hungry household is supported;
and strengthening coordination of development efforts within the sector for better outcomes for the citizens.
These objectives cannot be achieved by the department alone, but through the combined effort of other government
departments, civil society, the donor community and academia to ensure that foundations are laid for the realisation of
the National Development Plan goals relating to social protection. Collaborating and cooperating with all role players
active in social development remains a strategic anchor for the department, and a key step in ensuring that our goals
are met.
In this financial year, we will continue to implement the Social Assistance Act No 13 of 2004 by providing social grants to
eligible individuals. Currently 2 950 926 people receive old age grants; 11 050 111 children benefit from the child support
grant; 1 118 030 people receive disability grants; 131 999 people receive care dependency grants; 519 232 children
benefit from the foster care grant, and 79 829 from the grant-in-aid.
Early Childhood Development is a priority of government and the department is leading and facilitating this work with
all concerned stakeholders. We will undertake a process to universalise access to quality development, coordinate
efforts in implementing the National Policy on Early Childhood Development and a comprehensive Early Childhood
Development Programme.
South Africa continues to grapple with the challenge of large numbers of orphans, many of whom are heading
households or living with grandparents, or in female-headed households. These are households that are often poor
and mainly depend on social grants that these children are receiving. In the next five years we are making investments
of more than R100 million to improve timely availability of reliable data on programme performance monitoring and
evaluation and information on the social effects of HIV and AIDS and other vulnerabilities faced by children. We will
strengthen management, supervision and inter-sector integration and coordination between the Department of Social
Development and other departments and build a supportive multi-sector environment for vulnerable children through
system reinforcement at national and provincial levels.
The abuse of substances remains a challenge especially for young people as new drugs are introduced in communities.
We are engaged in efforts of reducing alcohol advertising, strengthening our prevention programmes and building four
treatment centres to help curb this scourge.
Coceko Pakade Director-General
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Youth development is prioritised over this Medium Term Strategic Framework. The department will coordinate efforts
towards ensuring youth resourcefulness and agency in their own and their community’s development. We will scale up
access to youth leadership programmes, skills development and employability. Sexual reproductive health and rights
including work on HIV and AIDS is a critical focus area for this population.
Research shows that a significant number of South African children are stunted and suffer malnutrition and there are
households that are severely food insecure. Food and nutrition security has therefore been prioritised by the department.
Our focus is on ensuring that every household has access to nutritious food and that hunger is eliminated. The long-term
goal is to eradicate poverty, hunger and malnutrition. In this financial year, investments are being made to establish Food
Distribution Centres, Community Food Depots and Community Nutrition and Development Centres.
In the delivery of our services, particular attention will be paid to ensure that often marginalised groups such as women
and people with disabilities are at the centre of these interventions. The values of equity, equality and non-discrimination
will continue to be entrenched to ensure that the dignity of our people is respected and restored through our efforts.
Coceko PakadeDirector-General
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OFFICIAL SIGN-OFF
It is hereby certified that this Annual Performance Plan:
• Was developed by the management of the Department of Social Development under the guidance of Honourable
Minister Bathabile Dlamini and Deputy Minister Henrietta Bogopane- Zulu.
• Was prepared in line with the current Strategic Plan of the Department of Social Development.
• Reflects the performance targets which the Department of Social Development will endeavour to achieve, given the
resources made available in the budget for 2015/16.
Clifford AppelChief Financial Officer
Nelisiwe VilakaziDeputy Director-General: Strategy and Organisational Transformation
Coceko PakadeDirector-General
Ms H Bogopane-Zulu, MPDeputy Minister of Social Development
Bathabile Dlamini, MPMinister of Social Development
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ACRONYMSABC Activity-Based CostingADS Accreditation of Diversion ServicesAIDS Acquired Immune Deficiency SyndromeAPN Access Point NetworkAPP Annual Performance PlanAPSTAR Applied Population Sciences Training
and ResearchASRHR Adolescents Sexual Reproductive Health
and RightsAU African UnionBRICS Brazil, Russia, India, China and South AfricaCBO Community-Based OrganisationCCE Community Capacity EnhancementCDP Community Development PractitionerCFD Community Food DepotCHH Child-Headed HouseholdsCIDB Construction Industry Development BoardCMS Complaints Management SystemCNDC Community Nutrition and
Development CentreCPR Child Protection RegisterCSG Child Support GrantCSO Civil Society OrganisationCWP Community Works ProgrammeCYCC Child and Youth Care CentreDPSA Department of Public Service
and AdministrationDRP Disability Rights PolicyDSD Department of Social DevelopmentECD Early Childhood DevelopmentEPWP Expanded Public Works ProgrammeEU European UnionEXCO Executive CommitteeFDC Food Distribution CentreFOSAD Forum of South African Directors-GeneralFTEs Full-Time EquivalentsGBV Gender-Based ViolenceHCBC Home Community-Based CareHIV Human Immunodeficiency VirusHRP Human-Resource PlanHSD Heads of Social DevelopmentHWSETA Health and Welfare Sector Education and
Training AuthorityICPD International Conference on Population
and DevelopmentICT Information and Communications TechnologyIDB Integrated DatabaseIDMS Infrastructure Delivery Management SystemIJS Integrated Justice SystemIMC Inter-Ministerial CommitteeIMST Information Management
Systems TechnologyIPPF nternational Planned Parenthood FederationISDM Integrated Service Delivery ModelISS Inspectorate for Social SecurityISSA International Social Security AssociationJICA Japan International Cooperation Agency
LAN Local Area NetworkLTSM Learner and Teacher Support MaterialM&E Monitoring and EvaluationMANCO Management CommitteeMinMec Minister and Members of the
Executive CouncilMTEF Medium Term Expenditure FrameworkNAP National Action PlanNCF National Coordinating ForumNDA National Development Agency NDMP National Drug Master PlanNDP National Development PlanNECDP National Early Childhood Development PolicyNELDS National Education Learning
Development StandardsNFD Non-Financial DataNISPIS National Integrated Social Protection
Information SystemNPO Non-Profit OrganisationNQF National Qualifications FrameworkNT National TreasuryOVC Orphans and Vulnerable ChildrenPASA Population Association of Southern AfricaPED Population Environment and DevelopmentPERSAL Personal and Salary SystemPFA Policy on Financial AwardsPFMA Public Finance Management ActPIMS Performance Information
Management SystemPCM Probation Case ManagementPoA Programme of ActionPPD Partners in Population and DevelopmentPSS Psychosocial Support ServicesRACAP Register on Adoptable Children and
Prospective Adoptive ParentsRIA Regulatory Impact AssessmentSADC Southern African Development CommunitySASSA South African Social Security AgencySCM Supply Chain ManagementSDIMS Social Development Information
Management SystemSDIP Service Delivery Improvement PlanSDS Social Development SectorSSP Social Service PractitionersSLA Service Level AgreementSMMEs Small, Medium and Micro-EnterprisesSRD Social Relief of DistressTB TuberculosisToR Terms of ReferenceTSP Training Service ProvidersUN United NationsUNFPA United Nations Population FundURP Urban Renewal ProgrammeURS User Requirements SpecificationsVEP Victim Empowerment ProgrammeVPN Virtual Private NetworkWAN Wide Area Network
PART ASTRATEGIC OVERVIEW
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1. VISION, MISSION AND VALUES
1.1 Vision
A caring and self-reliant society.
1.2 Mission
To transform our society by building conscious and capable citizens through the provision of comprehensive, integrated
and sustainable social development services.
1.3 Values• Human dignity is a fundamental human right that must be protected in terms of the Constitution of South Africa and
facilitates freedom, justice and peace.
• Respect is showing regard for one another and the people we serve and is a fundamental value for the realisation of
development goals.
• Integrity is ensuring that we are consistent with our values, principles, actions, and measures, thereby generating
trustworthiness amongst ourselves and with our stakeholders.
• Accountability refers to our obligation to account for our activities, accept responsibility for them, and to disclose the
results in a transparent manner.
• Equality- we seek to ensure equal access to services, participation of citizens in the decisions that affect their lives
and the pursuit of equity imperatives where imbalances exist.
1.4. PrinciplesWe seek to embody the Batho Pele Principles in our efforts so as to ensure that our service provision is done in humane
ways and results in positive and sustainable outcomes for the citizens of South Africa.
• Consultation: people should be consulted about the level and quality of services they receive, and wherever
possible, be given a choice.
• Service standards: people should be told what level and quality of services they will receive.
• Access: all citizens should have equal access to the services to which they are entitled.
• Courtesy: all people should be treated with courtesy and consideration.
• Information: people should be given full, accurate information about the services they receive.
• Openness and transparency: about how the department is run, how much it costs, and who is in charge.
• Redress: if a promised standard of service is not delivered, people should be offered an apology, an explanation and
a speedy remedy. When complaints are made, people should receive a sympathetic, positive response.
• Value for money: public services should be provided economically and efficiently.
2. UPDATED SITUATION ANALYSIS
2.1. Performance Delivery Environment
The total population of South Africa is 51,7million, of which 26 581 769 are female, 25 188 791 are male and 2 870 130
are persons with disabilities. Almost one in three or 29,6% of the population is aged between 0 – 14 years and a further
28,9% is between 15 – 34 years of age, making ours a youthful population (Census 2011). This presents opportunities
for investments in education and health care directed at ensuring growth and development. However, given the reality of
poverty, unemployment, inequalities and the impact of HIV and AIDS faced by South Africa, some of these opportunities
are lost and/or not maximised.
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According to the Social Profile of Vulnerable Groups in South Africa (2002–2012) 34,8% of children lived with both parents,
23% lived with neither of their parents, 3,4% lived with their fathers and 38,8% lived with their mothers. Approximately 7,8% of
children lived in skip-generation households with their grandparents. In 2012, 4% of children were double orphans, 10,6% were
paternal orphans, 3,2% were maternal orphans and that the remaining 82,2% of children were not orphaned. Approximately
64,5% of children lived in households that fell into the bottom two income quintiles and that had a per capita income of less
than R765 per month. Youth aged 15 – 24 years were less likely to be employed than older youth. Nearly half (49,7%) of
households headed by younger youth did not contain any employed members compared to less than one-fifth (18,9%) of
households headed by older youth. Females headed 41,2% of all households, the percentage of which increased with age,
peaking at 63,5% for women in the 70+ age group and 40,6% (almost all) of female-headed households were without a
single employed member compared to nearly one-fifth (19,7%) of male-headed households. Households with disabled family
members have less access to basic services and are more likely not to have employed members in the household.
The Department of Social Development (DSD) is at the centre of the fight against poverty, unemployment and inequality
and to mitigate the negative impacts that the current situation would have on future generations of this country, who are
now the children discussed above. The National Development Plan (NDP) Vision 2030 affords social protection a central
role in addressing the critical challenges of eradicating poverty and reducing inequality. Social protection is now included
in the priority outcomes of government and the DSD has been tasked with the coordination of this outcome. The NDP
commits to achieving a defined social protection floor. This is a set of basic social security guarantees which secure
protection aimed at preventing or alleviating poverty, vulnerability and social exclusion. This means that households
who have not achieved the basic standard of living are assisted and highlights the state’s obligation to provide social
assistance to those who need it. In line with the plan’s commitment, the social grant system continues to be a major anti-
poverty programme of government, providing income support to millions of poor households.
The NDP supports social security reforms that are being considered by government, including mandatory retirement
contributions. It emphasises the need for some social protection of the working age population including through
enhancing public employment programmes such as the Expanded Public Works Programme (EPWP). The NDP further
advocates that social welfare services be expanded, funding for non-profit organisations (NPOs) reviewed, and more
education and training expanded for social service practitioners. It also highlights gaps and strategies that government
must pursue to effectively build a human capital foundation for the country through the ECD Programme.
The medium-term agenda for social protection is to consider how to progressively realise rights, mitigate current patterns
of inequality, prevent further deprivation as well as contribute to the economic and social transformation agenda. For
social protection to play the expected developmental role there is a need to consider new policy instruments and re-
envision the ways in which the different policy instruments can interact and contribute.
2.2. Organisational Environment
The department is engaged in a process of integrating the Children and Disability Programmes that were transferred
from the Department of Women, Children and People with Disabilities following the President’s pronouncement in the
State of the Nation Address. The transfer of the national coordinating mechanisms for children and disability rights to the
Department provides us with an opportunity to strengthen the mainstreaming and advocacy efforts in the provision of
services to- and the empowerment of- people with disabilities. The process has resulted in changes in the organisation’s
structure which currently involves the creation of a Disability Rights Branch and may also result in the redeployment of
staff to relevant functions within the department where necessary. This is still an evolving process which may necessitate
other changes which have not been discussed here.
The department is also in the process of building internal change management capabilities to enable it to facilitate
change management and broader organisational transformation processes. In addressing the identified organisational
challenges relating to human resource matters, the department will develop a sector-wide human resources plan.
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3. REVISIONS TO LEGISLATIVE AND OTHER MANDATES
The department is currently developing a National Early Childhood Development (ECD) Policy aimed at defining the
provision of equitable ECD services across the country. It seeks to address the deficiencies as identified both by the ECD
Diagnostic Review, the review of the National Integrated Plan and the recommendations of the national ECD conference.
The policy will also address challenges identified in the current service delivery model and to orient the sector in a
direction that will ensure that all children in South Africa receive the “the best start in life”.
The review of the White Paper for Social Welfare is currently underway and will be concluded in 2016. This process
will inform the development and enactment of a Social Development Act which will provide measures and uniform
system for the promotion of the psychosocial wellbeing of social development beneficiaries. It will also define duties,
powers and responsibilities of different authorities who render social development services. Furthermore, it will provide
for governance and funding of such services.
The department is also facilitating amendments to the Non-Profit Organisations Act 71 of 1997. The amendments to this
Act aspire to promote transparency and accountability within the NPO sector without placing onerous requirements on
organisations. The current ‘one size fits all’ approach is inappropriate for the diverse nature of the South African NPO
sector. A risk-based approach in managing the compliance requirements for organisations will be appropriate without
compromising the required standards of governance for NPOs. Furthermore, there is a need to strike a balance between
the mandatory regulatory provisions on the one hand and the self-regulation requirements within the NPO sector on the
other, so as to preserve the soundness and integrity of the NPO sector.
The department is furthermore finalising the development of the National Disability Rights Policy, which constitutes the
first cross-cutting step to domesticate the UN Convention on the Rights of Persons with Disabilities, ratified by South
Africa without reservation in 2007. This is supported by the finalisation of the Policy on Social Welfare Services to
Persons with Disabilities, both of which will be followed by development of national legislation.
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4. OVERVIEW OF 2015/16 BUDGET AND MTEF ESTIMATES
4.1. Expenditure Estimates
Subprogramme Expenditure Outcome Adjusted Appropriation
Medium-Term Expenditure Estimate
R thousand 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/181. Administration 250,082 262,378 266,733 291,426 297,015 311,433 328,616
2. Social Assistance 95,972,987 103,898,845 109,596,591 120,702,101 130,093,278 139,556,422 148,934,2433. Social Security Policy and
Administration 6,228,295 6,198,417 6,376,560 6,617,296 6,756,165
7,169,878
7,582,694 4. Welfare Services Policy
Development and Implementation Support 470,626 524,825 566,393 639,915 662,362
691,579
676,056
5. Social Policy and Integrated Development 244,858 260,301 304,482 346,916 359,820
377,018
395,795
Total 103,166,848 111,144,766 117,110,759 128,597,654 138,168,640 148,106,330 157,917,404
Economic ClassificationCurrent Payments 550,709 617,643 681,021 766,362 764,617 798,670 840,603Compensation of employees 289,500 307,354 339,259 376,106 403,586 428,325 454,272Goods and services 261,209 310,289 341,762 390,256 361,031 370,345 386,331of which:
Communication 10,684 12,218 12,141 8,235 7,460 7,766 8,320Computer services 9,350 10,114 4,455 11,495 12,820 13,835 13,960Consultants, contractors and special services 30,566 33,441 29,448 75,563 68,504 69,977 73,342Inventory 14,823 13,861 6,183 23,296 17,762 18,630 19,677Operating leases 24,149 27,838 23,969 32,726 32,246 34,214 36,024Travel and subsistence 62,840 84,785 110,737 82,791 97,506 96,312 99,716
Interest and rent on land 24 - - - - - -Transfers and Subsidies to: 102,587,949 110,506,196 116,413,348 127,813,481 137,394,387 147,298,087 157,066,859Provinces and municipalities (grant) - - - 29,000 47,500 47,500 -Departmental agencies and accounts 6,549,017 6,542,033 6,732,761 6,959,926 7,118,495 7,551,865 7,983,121Higher education institutions 2,200 430 450 473Foreign governments and international organisations 2,244 2,421 2,897 3,659 3,096 3,230 3,404Non-profit institutions 72,143 71,753 89,884 75,595 80,542 84,767 88,961Households 95,964,545 103,889,989 109,587,806 120,743,101 130,144,324 139,610,275 148,990,900Payments for Capital Assets 17,948 11,024 6,726 17,511 9,636 9,573 9,942Machinery and equipment 16,957 6,849 5,235 17,056 9,160 9,072 9,416Software and other intangible assets 991 4,175 1,491 455 476 501 526Financial Transactions in Assets and Liabilities 10,218 9,903 9,664 - - -Total 103,166,848 111,144,766 117,110,759 128,597,654 138,168,640 148,106,330 157,917,404
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4.2. Relating Expenditure Trends to Strategic Outcome-Oriented Goals
The spending focus over the medium term will continue to be the payments of social assistance grants to the elderly, war
veterans, people with disabilities, and children through the Social Assistance Programme. These payments take up 94%
of the department’s allocation over the medium term. The grants aim to boost the income of poor households, which bear
the brunt of unemployment, poverty and inequality that persists in South African society. The department expects to pay
social grants to 16,6 million beneficiaries by the end of 2016/17.
Between 2010/11 and 2013/14, spending in the Social Assistance Programme increased significantly as a result of
government’s decision to extend the age of children eligible for the child support grant to 18 years and to equalise the
old age grant at 60 years for men and women.
Over the medium term, less increase in expenditure on social assistance grants is expected as coverage of affected
groups improves and ineligible beneficiaries are removed from the system. The removal of ineligible beneficiaries
resulted in savings of R2 billion in 2013/14 following an initiative that took place between March 2012 and July 2013 to
re-register recipients to capture their biometric identification and to root out fraud and corruption in the administration of
social assistance transfers. As a result of a lower-than-projected number of beneficiaries, Cabinet approved a budget
reduction of R530 million in 2014/15 from the social assistance transfers. The social grant budget is set to increase by
R1.2 billion in 2016/17.
The Cabinet approved additional allocation of R50 million each year over the MTEF period for the construction of
substance abuse treatment centres in Northern Cape, Eastern Cape, North West and Free State in the 2014 Budget.
The allocations in the Welfare Services Policy and Implementation Support Programme are distributed as follows: R21
million in 2014/15, R2,5 million in 2015/16 and 2016/17 for planning, norms and standards and scoping related to the
construction of the centres, and monitoring at the national level; and R29 million in 2014/15, R47,5 million in 2015/16 and
in 2016/17, as a Schedule 5 conditional grant to provinces for the construction of the treatment centres.
The department had a funded establishment of 784 posts, of which 106 were vacant at the end of 2013/14, mainly due
to posts being temporarily suspended as a result of departmental restructuring. The vacancies were at salary levels
11 – 12 and 13 – 16. The aim of the restructuring was to redesign or abolish certain posts to redirect funding towards
priority posts that will better align with the mandate of the department.
PART BPROGRAMME PERFORMANCE
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5. PROGRAMME 1: ADMINISTRATION
5.1. Purpose
Provide leadership, management and support services to the department and the social sector.
5.2. Description
This programme consists of the following subprogrammes:
• The Ministry of Social Development provides overall political leadership to the department and sector, and liaises
with other ministries and the Office of the President.
• Departmental Management promotes effective planning, improves operational efficiency, and oversees the
implementation of policies through monitoring and evaluation as well as entity oversight.
• Corporate Management provides administrative support to line functions within the department.
• Finance plans and monitors the national and provincial budgets and expenditure, and manages the department’s
accounting and procurement system.
• Internal Audit is an independent and objective appraisal function which provides assurance to the Accounting Officer,
Senior Management and the Audit Committee in respect of the adequacy and efficacy of the risk management,
control and governance processes in operation.
• Office Accommodation ensures the provision and maintenance of office accommodation, lease administration, and
cleaning services.
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5.2.
1. In
terg
over
nmen
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and
Exe
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uppo
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Stra
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timat
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Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
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2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Ens
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ticip
ated
in th
e C
omm
issi
on fo
r S
ocia
l Dev
elop
men
t an
d in
the
reso
lutio
ns;
Faci
litat
ed
parti
cipa
tion
durin
g 2
SA
DC
, 1 A
U, 3
IS
SA
, 2 P
PD
and
2
UN
mee
tings
Faci
litat
e D
SD
pa
rtici
patio
n in
6
inte
rnat
iona
l bo
dies
Faci
litat
e D
SD
pa
rtici
patio
n in
6
inte
rnat
iona
l bo
dies
Faci
litat
e D
SD
pa
rtici
patio
n in
in
tern
atio
nal
even
ts
Faci
litat
e D
SD
pa
rtici
patio
n in
in
tern
atio
nal
even
ts
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
16 Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
put
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Par
tner
ship
s w
ith
stak
ehol
ders
in
sup
port
of D
SD
in
itiat
ives
and
pr
ojec
ts
Num
ber o
f pa
rtner
ship
ag
reem
ents
co
nclu
ded
Faci
litat
ed th
e ha
ndov
er o
f 9
Japa
n In
tern
atio
nal
Coo
pera
tion
Age
ncy
(JIC
A)-
dona
ted
vehi
cles
as
wel
l as
the
spon
sore
d ho
uses
bui
lt in
K
wa-
Mhl
anga
, M
pum
alan
ga
7-da
y fre
e ad
verti
sing
sp
onso
rshi
p on
ai
rpor
t tel
evis
ion
(incl
udin
g tw
o bi
llboa
rds)
from
A
irpor
ts C
ompa
ny
Sou
th A
frica
(AC
SA
) fo
r the
mar
ketin
g of
Chi
ld P
rote
ctio
n W
eek
Hos
ted
DS
D-
CO
NTR
ALE
SA
and
the
Inte
rfaith
S
umm
its in
the
year
20
13
Trad
ition
al
Lead
ersh
ip
Wor
ksho
p
Form
pa
rtner
ship
s w
ith
8 st
akeh
olde
rs in
su
ppor
t of D
SD
in
itiat
ives
and
pr
ojec
ts
Form
pa
rtner
ship
s w
ith
8 st
akeh
olde
rs
in s
uppo
rt of
D
SD
initi
ativ
es
and
proj
ects
Form
pa
rtner
ship
s w
ith 8
st
akeh
olde
rs in
su
ppor
t of D
SD
in
itiat
ives
and
pr
ojec
ts
Form
pa
rtner
ship
s w
ith 8
st
akeh
olde
rs in
su
ppor
t of D
SD
in
itiat
ives
and
pr
ojec
ts
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
17
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
% o
f FO
SA
D, S
ocia
l C
lust
er d
ecis
ions
m
onito
red
and
repo
rted
on
Qua
rterly
M
onito
r and
repo
rt on
10
0% o
f FO
SA
D S
ocia
l S
ecto
r Clu
ster
Ana
lyse
and
repo
rt on
the
stat
us o
f im
plem
enta
tion
of
Soc
ial C
lust
er a
nd D
SD
M
anag
emen
t For
um
deci
sion
s
Ana
lyse
and
repo
rt on
the
stat
us o
f im
plem
enta
tion
of
Soc
ial C
lust
er a
nd D
SD
M
anag
emen
t For
um
deci
sion
s
Ana
lyse
and
repo
rt on
the
stat
us o
f im
plem
enta
tion
of
Soc
ial C
lust
er a
nd D
SD
M
anag
emen
t For
um
deci
sion
s
Ana
lyse
and
repo
rt on
the
stat
us o
f im
plem
enta
tion
of
Soc
ial C
lust
er a
nd D
SD
M
anag
emen
t For
um
deci
sion
sN
umbe
r of i
nter
natio
nal
enga
gem
ents
faci
litat
ed
Ann
ually
Faci
litat
e 4
bila
tera
l ag
reem
ents
--
-4
Qua
rterly
Fa
cilit
ate
DS
D
parti
cipa
tion
in 6
in
tern
atio
nal b
odie
s
Faci
litat
e pa
rtici
patio
n in
2 in
tern
atio
nal e
vent
s Fa
cilit
ate
parti
cipa
tion
in 2
inte
rnat
iona
l eve
nts
Faci
litat
e pa
rtici
patio
n in
1 in
tern
atio
nal e
vent
Faci
litat
e pa
rtici
patio
n in
1 in
tern
atio
nal e
vent
Num
ber o
f par
tner
ship
ag
reem
ents
con
clud
ed
Ann
ually
Fo
rm p
artn
ersh
ips
with
8 s
take
hold
ers
in s
uppo
rt of
DS
D
initi
ativ
es a
nd p
roje
cts
--
-8
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
18
5.2.
2. S
trate
gy D
evel
opm
ent a
nd B
usin
ess
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel O
utpu
ts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Impr
ove
SD
S p
lann
ing
and
prog
ram
me
impl
emen
tatio
n by
20
19
Inte
grat
ed
Ser
vice
Del
iver
y M
odel
(IS
DM
) fo
r the
Soc
ial
Dev
elop
men
t S
ecto
r im
plem
ente
d
App
rove
d IS
DM
IS
DM
200
5IS
DM
200
5R
evis
ed IS
DM
Fina
lise
ISD
M
Pilo
t IS
DM
R
oll o
ut th
e IS
DM
Impr
oved
soc
ial
infra
stru
ctur
e po
rtfol
io
Spa
tial n
orm
s an
d st
anda
rds
and
blue
prin
t des
igns
New
indi
cato
r In
frast
ruct
ure
spat
ial
optim
isat
ion
mod
el w
as
deve
lope
d
Dev
elop
spa
tial
norm
s an
d st
anda
rds
as
wel
l as
blue
prin
t ar
chite
ctur
al
desi
gns
for 2
3 fa
cilit
ies
with
in
the
SD
S
Impl
emen
t the
ne
w d
esig
ns,
spat
ial n
orm
s an
d st
anda
rds
for t
he
cons
truct
ion
of n
ew
faci
litie
s
Impl
emen
t the
ne
w d
esig
ns,
spat
ial n
orm
s an
d st
anda
rds
for t
he
cons
truct
ion
of
new
faci
litie
s
Impl
emen
t the
ne
w d
esig
ns,
spat
ial n
orm
s an
d st
anda
rds
for t
he
cons
truct
ion
of
new
faci
litie
s
Num
ber o
f an
ti-su
bsta
nce
treat
men
t cen
tres
esta
blis
hed
New
indi
cato
r N
ew in
dica
tor
Est
ablis
h 1
new
tre
atm
ent c
entre
an
d a
halfw
ay
hous
e
Con
stru
ctio
n of
4
publ
ic in
-pat
ient
su
bsta
nce
abus
e tre
atm
ent c
entre
s
Com
plet
ion
of
the
cons
truct
ion
of th
e 4
publ
ic
in-p
atie
nt
subs
tanc
e ab
use
treat
men
t ce
ntre
s
Ope
ratio
nalis
atio
n of
4 p
ublic
in-
patie
nt s
ubst
ance
ab
use
cent
res
20 w
orst
SD
S
offic
es im
prov
ed in
pr
ovin
ce
Num
ber o
f im
prov
ed S
ocia
l D
evel
opm
ent
Sec
tor o
ffice
s
20 w
orst
of
fice
stra
tegy
73 o
ffice
s w
ere
prov
ided
w
ith a
dequ
ate
wai
ting
area
s
27 o
ffice
s in
va
rious
pro
vinc
es
now
hav
e ad
equa
te w
aitin
g ar
eas
Faci
litat
e th
e im
prov
emen
t of 2
5 S
DS
offi
ces
Faci
litat
e th
e im
prov
emen
t of
25 S
DS
offi
ces
Faci
litat
e th
e im
prov
emen
t of 2
5 S
DS
offi
ces
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
19
Dev
elop
an
auto
mat
ed
Com
plai
nts
Man
agem
ent
Sys
tem
(CM
S)
Com
plai
nts
Man
agem
ent
Sys
tem
Man
ual C
MS
D
raft
busi
ness
ca
se fo
r the
de
velo
pmen
t of
a C
MS
Man
ual C
MS
is
oper
atio
nal
Dev
elop
and
pilo
t C
MS
with
in th
e N
atio
nal D
SD
H
elpd
esk
Rol
l-out
ap
prov
ed C
MS
to
Nat
iona
l, P
rovi
ncia
l and
S
ervi
ce o
ffice
s of
DS
D
Eva
luat
e op
erat
iona
l ef
fect
iven
ess
of
CM
S
Gen
der
mai
nstre
amed
in
to D
SD
Law
s,
Pol
icie
s, S
trate
gies
an
d P
rogr
amm
es
Num
ber o
f DS
D
offic
ials
cap
acita
ted
on g
ende
r m
ains
tream
ing
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r 15
0 of
ficia
ls
capa
cita
ted
on g
ende
r m
ains
tream
ing
200
offic
ials
ca
paci
tate
d on
gen
der
mai
nstre
amin
g
250
offic
ials
ca
paci
tate
d on
gen
der
mai
nstre
amin
g
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
App
rove
d IS
DM
Qua
rterly
Fina
lise
ISD
M
Syn
thes
is re
port
of
DS
D re
view
Fina
lise
ISD
M
App
rove
d by
DS
D
man
agem
ent s
truct
ures
Pro
vinc
ial c
onsu
ltatio
ns
for t
he p
ilot
Spa
tial n
orm
s an
d st
anda
rds
and
blue
prin
t de
sign
s
Qua
rterly
Im
plem
ent t
he n
ew
desi
gns,
spa
tial n
orm
s an
d st
anda
rds
for t
he
cons
truct
ion
of n
ew
faci
litie
s
Rep
ort o
n nu
mbe
r of
soci
al d
evel
opm
ent
faci
litie
s in
pla
nnin
g ph
ase
Rep
ort o
n nu
mbe
r of
soci
al d
evel
opm
ent
faci
litie
s de
sign
s
Site
vis
it on
faci
litie
s in
con
stru
ctio
n ag
ains
t bl
uepr
int d
esig
ns
Site
vis
it on
faci
litie
s in
con
stru
ctio
n ag
ains
t bl
uepr
int d
esig
ns
Num
ber o
f ant
i-su
bsta
nce
treat
men
t ce
ntre
s es
tabl
ishe
d
Ann
ually
Con
stru
ctio
n of
4 p
ublic
in
-pat
ient
sub
stan
ce
abus
e tre
atm
ent
cent
res
--
-C
onst
ruct
ion
of 4
pub
lic
in-p
atie
nt s
ubst
ance
ab
use
treat
men
t ce
ntre
s
Num
ber o
f im
prov
ed
Soc
ial D
evel
opm
ent
Sec
tor o
ffice
s
Qua
rterly
Fa
cilit
ate
the
impr
ovem
ent o
f 25
SD
S o
ffice
s
App
rais
als
of
prov
inci
al p
lans
on
the
Loca
l Fro
nt O
ffice
P
rogr
amm
e
Faci
litat
e th
e im
prov
emen
t of 1
0 S
DS
offi
ces
on th
e Lo
cal F
ront
Offi
ce
Pro
gram
me
Pro
gres
s im
plem
enta
tion
repo
rt on
the
loca
l Fro
nt
Offi
ce P
rogr
amm
e
Faci
litat
e th
e im
prov
emen
t of 1
5 S
DS
offi
ces
on th
e Lo
cal F
ront
Offi
ce
Pro
gram
me
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
20
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
Com
plai
nts
Man
agem
ent S
yste
mQ
uarte
rly
Dev
elop
and
pilo
t CM
S
with
in th
e N
atio
nal D
SD
H
elpd
esk
-U
ser R
equi
rem
ent
Spe
cific
atio
n fin
alis
edB
eta
Dev
elop
men
t M
odul
e fin
alis
edP
ilot o
f CM
S in
the
DS
D n
atio
nal o
ffice
Num
ber o
f DS
D
offic
ials
cap
acita
ted
on
gend
er m
ains
tream
ing
Qua
rterly
150
offic
ials
ca
paci
tate
d on
gen
der
mai
nstre
amin
g
3737
3739
5.2.
3. M
onito
ring
and
Eva
luat
ion
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Pe
rfor
man
ce
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Impr
ove
SD
S
perfo
rman
ce
thro
ugh
M&
E b
y 20
19
Effe
ctiv
e M
&E
sy
stem
s fo
r the
S
DS
Logi
cal
Fram
ewor
ks
for s
ocia
l de
velo
pmen
t se
ctor
prio
ritie
s
Soc
ial S
ecto
r M
&E
Sys
tem
was
fin
alis
ed
Soc
ial S
ecto
r M
&E
Sys
tem
was
up
date
d
Upd
ate
SD
S M
&E
S
yste
m a
ligne
d to
ou
tcom
es-b
ased
m
odel
Upd
ate
Soc
ial
Dev
elop
men
t S
ecto
r M&
E
syst
em a
ligne
d to
ou
tcom
es b
ased
m
odel
Upd
ate
SD
S M
&E
S
yste
m a
ligne
d to
ou
tcom
es-b
ased
m
odel
Upd
ate
SD
S M
&E
S
yste
m a
ligne
d to
ou
tcom
es-b
ased
m
odel
Res
ults
bas
ed
fram
ewor
k fo
r so
cial
pro
tect
ion
deve
lope
d
New
indi
cato
r N
ew in
dica
tor
Dra
ft Th
eory
of
Cha
nge
for s
ocia
l pr
otec
tion
Com
mon
set
of
out
com
es
and
syst
emic
in
dica
tors
de
velo
ped
M&
E to
ols
for
soci
al p
rote
ctio
n de
velo
ped
and
pilo
ted
M&
E to
ols
for
soci
al p
rote
ctio
n
final
ized
and
im
plem
ente
d
Nat
iona
l In
tegr
ated
S
ocia
l Pro
tect
ion
Sys
tem
(NIS
PIS
)
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r D
esig
n of
NIS
PIS
an
d m
onito
ring
tool
s lin
ked
to
sect
or p
riorit
ies
Pilo
t the
im
plem
enta
tion
of
NIS
PIS
Full
roll-
out o
f the
sy
stem
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
21
Eva
luat
ion
stud
ies
in
line
with
SD
S
prio
ritie
s co
nduc
ted
Eva
luat
ion
Rep
orts
M&
E to
ols
for
soci
al p
rote
ctio
n de
velo
ped
and
pilo
ted
M&
E to
ols
for
soci
al p
rote
ctio
n
final
ized
and
im
plem
ente
d
Impl
emen
tatio
n ev
alua
tion
of th
e E
PW
P of
soc
ial
sect
or
Dia
gnos
tic
eval
uatio
n of
vi
olen
ce a
gain
st
wom
en a
nd
child
ren
Impl
emen
tatio
n ev
alua
tion
of th
e N
atio
nal D
rug
Mas
ter P
lan
Impl
emen
tatio
n ev
alua
tion
of
Isib
indi
Mod
el
Dia
gnos
tic
eval
uatio
n of
R
egul
ator
y Fr
amew
ork
and
Legi
slat
ion
for
NP
Os
Impl
emen
tatio
n an
d ev
alua
tion
of F
oste
r Car
e P
rogr
amm
e
Eva
luat
ion
of
food
and
nut
ritio
n se
curit
y th
roug
h D
SD
pro
gram
mes
Eva
luat
ion
of
the
love
Life
P
rogr
amm
e
Eva
luat
ion
of th
e O
lder
Per
sons
P
rogr
amm
e
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
Logi
cal F
ram
ewor
ks
for s
ocia
l dev
elop
men
t se
ctor
prio
ritie
s
Qua
rterly
Upd
ate
Soc
ial
Dev
elop
men
t Sec
tor
M&
E S
yste
m a
ligne
d to
ou
tcom
es-b
ased
mod
el
Rev
iew
SD
S M
&E
S
yste
mC
onsu
ltatio
ns o
n dr
aft i
ndic
ator
s an
d ca
talo
gues
for t
he S
DS
Upd
ate
indi
cato
rs a
nd
cata
logu
es fo
r the
SD
S
Fina
lise
indi
cato
rs a
nd
cata
logu
es fo
r the
SD
S
Res
ults
bas
ed
fram
ewor
k fo
r soc
ial
prot
ectio
n de
velo
ped
Qua
rterly
Com
mon
set
of
outc
omes
and
sys
tem
ic
indi
cato
rs d
evel
oped
Con
sulta
tion
with
pr
ogra
mm
e m
anag
ers
on o
utco
mes
and
in
dica
tors
for s
ocia
l pr
otec
tion
Dev
elop
men
t of a
dra
ft se
t of o
utco
mes
and
in
dica
tors
for s
ocia
l pr
otec
tion
Con
sulta
tion
on d
raft
set o
f out
com
es a
nd
indi
cato
rs fo
r soc
ial
prot
ectio
n
Fina
lise
set o
f ou
tcom
es a
nd
indi
cato
rs fo
r soc
ial
prot
ectio
n
Nat
iona
l Int
egra
ted
Soc
ial P
rote
ctio
n S
yste
m (N
ISP
IS)
Ann
ually
D
esig
n of
NIS
PIS
and
m
onito
ring
tool
s lin
ked
to s
ecto
r prio
ritie
s
--
-D
esig
n of
NIS
PIS
and
m
onito
ring
tool
s lin
ked
to s
ecto
r prio
ritie
s
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
22
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
Eva
luat
ion
Rep
orts
Ann
ually
Impl
emen
tatio
n ev
alua
tion
of th
e N
atio
nal D
rug
Mas
ter
Pla
n
--
-E
valu
atio
n R
epor
t of
the
Nat
iona
l Dru
g M
aste
r Pla
n
Impl
emen
tatio
n ev
alua
tion
of Is
ibin
di
Mod
el
--
-E
valu
atio
n R
epor
t of
Isib
indi
Mod
el
Dia
gnos
tic e
valu
atio
n of
R
egul
ator
y Fr
amew
ork
and
Legi
slat
ion
for
NP
Os
--
-E
valu
atio
n R
epor
t of
Reg
ulat
ory
Fram
ewor
k an
d Le
gisl
atio
n fo
r N
PO
sIm
plem
enta
tion
Eva
luat
ion
of F
oste
r C
are
Pro
gram
me
--
-E
valu
atio
n R
epor
t of
Fos
ter C
are
Pro
gram
me
5.2.
4. E
ntity
Ove
rsig
ht
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Effe
ctiv
e ov
ersi
ght o
f pu
blic
ent
ities
re
porti
ng to
the
DS
D b
y 20
19
Impr
oved
in
tegr
ated
ov
ersi
ght a
nd
coor
dina
tion
thro
ugh
the
deve
lopm
ent o
f th
e P
erfo
rman
ce
Info
rmat
ion
Man
agem
ent
Sys
tem
(PIM
S)
for p
ublic
ent
ities
IMS
for P
ublic
E
ntiti
es
deve
lope
d
The
Pub
lic
Ent
ities
Ove
rsig
ht
Stra
tegy
was
de
velo
ped
and
appr
oved
Gov
erna
nce
and
Ove
rsig
ht
Com
pact
and
th
e P
FMA
Com
plia
nce
Sch
edul
e
PIM
S p
roto
type
D
evel
op th
e P
IMS
for p
ublic
en
titie
s
Impl
emen
tatio
n of
PIM
S fo
r pub
lic
entit
ies
Impl
emen
tatio
n of
PIM
S fo
r pub
lic
entit
ies
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
23
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
PIM
S fo
r Pub
lic
Ent
ities
dev
elop
edQ
uarte
rly
Dev
elop
the
PIM
S fo
r pu
blic
ent
ities
-D
raft
PIM
S
Con
sulta
tions
on
the
draf
t PIM
SA
ppro
val o
f the
PIM
S
5.2.
5. L
egal
Ser
vice
s
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Effi
cien
t and
ef
fect
ive
lega
l se
rvic
es fo
r the
D
SD
Litig
atio
n pu
rsue
d in
acc
orda
nce
with
the
litig
atio
n pr
otoc
ol
% o
f app
licat
ions
fo
r app
eals
, le
tters
of d
eman
d an
d pr
actic
e di
rect
ives
re
spon
ded
to
with
in 3
day
s of
re
ceip
t
1 26
7 le
tters
of
dem
and
wer
e re
ceiv
ed
2 14
8 le
tters
of
dem
and
wer
e re
ceiv
ed
Res
pond
to 8
0%
of a
pplic
atio
ns fo
r ap
peal
s, le
tters
of
dem
and
and
prac
tice
dire
ctiv
es
with
in 3
day
s of
re
ceip
t
Res
pond
to 9
0%
of a
pplic
atio
ns fo
r ap
peal
s, le
tters
of
dem
and
and
prac
tice
dire
ctiv
es
with
in 3
day
s of
re
ceip
t
Res
pond
to 9
0%
of a
pplic
atio
ns fo
r ap
peal
s, le
tters
of
dem
and
and
prac
tice
dire
ctiv
es
with
in 3
day
s of
re
ceip
t
Res
pond
to 9
0%
of a
pplic
atio
ns fo
r ap
peal
s, le
tters
of
dem
and
and
prac
tice
dire
ctiv
es
with
in 3
day
s of
re
ceip
t
% o
f out
com
e le
tters
co
mm
unic
ated
to
the
atto
rney
s
The
unit
resp
onde
d tim
eous
ly to
2
461
(75,
6%)
The
unit
resp
onde
d tim
eous
ly to
816
(6
4%)
The
unit
resp
onde
d tim
eous
ly to
1
280
(60%
)
Com
mun
icat
e 90
% o
f out
com
e le
tters
with
in
3 da
ys to
the
atto
rney
s
Com
mun
icat
e 90
% o
f out
com
e le
tters
with
in
3 da
ys to
the
atto
rney
s
Com
mun
icat
e 90
% o
f out
com
e le
tters
with
in
3 da
ys to
the
atto
rney
sIm
plem
enta
tion
of c
ontra
ct
man
agem
ent
prot
ocol
Impl
emen
tatio
n of
Con
tract
M
anag
emen
t P
roto
col
A ga
p an
alys
is
was
con
duct
ed
and
the
prot
ocol
w
as a
ppro
ved
Con
tract
M
anag
emen
t P
roto
col w
as fu
lly
impl
emen
ted
Con
tract
M
anag
emen
t S
yste
m is
bei
ng
impl
emen
ted
90%
of c
ontra
cts
vette
d th
roug
h th
e C
ontra
ct
Man
agem
ent
Sys
tem
90%
of c
ontra
cts
vette
d th
roug
h th
e C
ontra
ct
Man
agem
ent
Sys
tem
90%
of c
ontra
cts
vette
d th
roug
h th
e C
ontra
ct
Man
agem
ent
Sys
tem
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
24
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h %
of a
pplic
atio
ns fo
r ap
peal
s, le
tters
of
dem
and
and
prac
tice
dire
ctiv
es re
spon
ded
to w
ithin
thre
e da
ys o
f re
ceip
t
Qua
rterly
Res
pond
to 9
0%
of a
pplic
atio
ns fo
r ap
peal
s, le
tters
of
dem
and
and
prac
tice
dire
ctiv
es w
ithin
3 d
ays
of re
ceip
t
90%
of a
pplic
atio
ns
for a
ppea
ls, l
ette
rs o
f de
man
d an
d pr
actic
e di
rect
ives
resp
onde
d to
90%
of a
pplic
atio
ns
for a
ppea
ls, l
ette
rs o
f de
man
d an
d pr
actic
e di
rect
ives
resp
onde
d to
90%
of a
pplic
atio
ns
for a
ppea
ls, l
ette
rs o
f de
man
d an
d pr
actic
e di
rect
ives
resp
onde
d to
90%
of a
pplic
atio
ns
for a
ppea
ls, l
ette
rs o
f de
man
d an
d pr
actic
e di
rect
ives
resp
onde
d to
% o
f out
com
e le
tters
co
mm
unic
ated
to t
he
atto
rney
s
Qua
rterly
Com
mun
icat
e 90
% o
f ou
tcom
e le
tters
with
in 3
da
ys to
the
atto
rney
s
Com
mun
icat
e 90
% o
f ou
tcom
e le
tters
with
in 3
da
ys to
the
atto
rney
s
Com
mun
icat
e 90
% o
f ou
tcom
e le
tters
with
in 3
da
ys to
the
atto
rney
s
Com
mun
icat
e 90
% o
f ou
tcom
e le
tters
with
in 3
da
ys to
the
atto
rney
s
Com
mun
icat
e 90
% o
f ou
tcom
e le
tters
with
in 3
da
ys to
the
atto
rney
sIm
plem
enta
tion
of
Con
tract
Man
agem
ent
Pro
toco
l
Qua
rterly
90%
of c
ontra
cts
vette
d th
roug
h th
e C
ontra
ct
Man
agem
ent S
yste
m
Upl
oad
man
ual
cont
ract
s in
to th
e C
ontra
ct M
anag
emen
t S
yste
m
Upl
oad
all m
anua
l co
ntra
cts
into
the
Con
tract
Man
agem
ent
Sys
tem
Dev
elop
new
con
tract
te
mpl
ates
and
upd
ate
the
syst
em
Dev
elop
new
con
tract
te
mpl
ates
and
upd
ate
the
syst
em
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
25
5.2.
6. C
omm
unic
atio
ns
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Impr
ove
publ
ic
acce
ss to
DS
D
info
rmat
ion
and
serv
ices
and
su
stai
n em
ploy
ee
enga
gem
ent b
y 20
19
Mar
ketin
g an
d ad
verti
sing
Num
ber o
f peo
ple
reac
hed
thro
ugh
mar
ketin
g an
d ad
verti
sing
in
itiat
ives
Mor
e th
an 2
0 m
illio
n pe
ople
w
ere
reac
hed
thro
ugh
prin
t,
onlin
e an
d br
oadc
ast m
edia
119
059
067
peop
le re
ache
d th
roug
h m
arke
ting
and
adve
rtisi
ng
initi
ativ
es
25 m
illio
n pe
ople
re
ache
d th
roug
h m
arke
ting
and
adve
rtisi
ng
initi
ativ
es
Rea
ch 2
7 m
illio
n pe
ople
thro
ugh
mar
ketin
g an
d ad
verti
sing
in
itiat
ives
Rea
ch 3
0 m
illio
n pe
ople
thro
ugh
mar
ketin
g an
d ad
verti
sing
in
itiat
ives
Rea
ch 3
3 m
illio
n pe
ople
thro
ugh
mar
ketin
g an
d ad
verti
sing
in
itiat
ives
Mor
e th
an 5
0 00
0 pe
ople
wer
e re
ache
d vi
a th
e D
SD
web
site
an
d so
cial
med
ia
netw
orks
A to
tal o
f 36
476
620
pe
ople
wer
e re
ache
d th
roug
h D
SD
web
site
an
d so
cial
med
ia
(73
500
reac
hed
thro
ugh
web
site
, 14
169
reac
hed
thro
ugh
Face
book
an
d Tw
itter
and
36
951
reac
hed
thro
ugh
elec
troni
c ne
wsp
aper
s)
50 0
00 p
eopl
e re
ache
d th
roug
h on
line
med
ia
Rea
ch 1
20 0
00
peop
le v
ia D
SD
w
ebsi
te a
nd
soci
al m
edia
Rea
ch 2
00 0
00
peop
le v
ia D
SD
w
ebsi
te a
nd
soci
al m
edia
Rea
ch 3
00 0
00
peop
le v
ia D
SD
w
ebsi
te a
nd
soci
al m
edia
Pub
lic li
aiso
n ac
tiviti
es
Num
ber o
f pub
lic
parti
cipa
tion
even
ts
The
Min
iste
r and
D
eput
y M
inis
ter
cond
ucte
d 69
pub
lic
parti
cipa
tion
prog
ram
mes
The
Min
iste
r and
D
eput
y M
inis
ter,
cond
ucte
d 89
pub
lic
parti
cipa
tion
prog
ram
mes
16 fo
r the
M
inis
ter,
16
for t
he D
eput
y M
inis
ter
20 p
ublic
pa
rtici
patio
n ev
ents
for t
he
Min
iste
r, 20
fo
r the
Dep
uty
Min
iste
r
24 p
ublic
pa
rtici
patio
n ev
ents
for t
he
Min
iste
r, 24
fo
r the
Dep
uty
Min
iste
r
24 p
ublic
pa
rtici
patio
n ev
ents
for t
he
Min
iste
r, 24
fo
r the
Dep
uty
Min
iste
r
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
26 Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Fund
ed N
PO
s in
corp
orat
ing
depa
rtmen
tal
bran
ding
Num
ber o
f NP
Os
inco
rpor
atin
g de
partm
enta
l br
andi
ng
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r 5
NP
Os
inco
rpor
atin
g de
partm
enta
l br
andi
ng
10
NP
Os
inco
rpor
atin
g de
partm
enta
l br
andi
ng
10 N
PO
s in
corp
orat
ing
depa
rtmen
tal
bran
ding
DS
D n
ewsl
ette
r pu
blis
hed
Num
ber o
f DS
D
new
slet
ters
pu
blis
hed
DS
D N
ews
was
pu
blis
hed
durin
g th
e pe
riod
unde
r re
view
3 D
SD
new
slet
ter
editi
ons
publ
ishe
d in
the
perio
d un
der r
evie
w
Pub
lish
6 D
SD
ne
wsl
ette
rsP
ublis
h 6
DS
D
new
slet
ters
Pub
lish
6 D
SD
ne
wsl
ette
rsP
ublis
h 6
DS
D
new
slet
ters
Pro
duct
ion
of te
levi
sion
pr
ogra
mm
e
Pro
duct
ion
of te
levi
sion
ep
isod
es o
n an
y D
SD
mat
ter
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r 10
tele
visi
on
prog
ram
me
epis
odes
10 te
levi
sion
pr
ogra
mm
e ep
isod
es
10 te
levi
sion
pr
ogra
mm
e ep
isod
es
DS
D c
orpo
rate
ra
dio
stat
ion
Hos
t DS
D
corp
orat
e ra
dio
stat
ion
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r R
esea
rch
on fe
asib
ility
of
hos
ting
depa
rtmen
tal
radi
o st
atio
n
Impl
emen
tatio
n of
re
sear
ch fi
ndin
gsLa
unch
of r
adio
st
atio
n
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hN
umbe
r of p
eopl
e re
ache
d th
roug
h m
arke
ting
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rtisi
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itiat
ives
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rterly
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ch 2
7 m
illio
n pe
ople
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ugh
mar
ketin
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d ad
verti
sing
initi
ativ
es
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ch 6
750
000
pe
ople
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ugh
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ketin
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d ad
verti
sing
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ch 6
750
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pe
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ch 6
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ople
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ugh
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ketin
g an
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ch 6
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pe
ople
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ugh
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ketin
g an
d ad
verti
sing
initi
ativ
esQ
uarte
rly
Rea
ch 1
20 0
00 p
eopl
e vi
a D
SD
web
site
and
so
cial
med
ia
Rea
ch 3
0 00
0 pe
ople
vi
a D
SD
web
site
and
so
cial
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ia
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ch 3
0 00
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ople
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site
and
so
cial
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ia
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ch 3
0 00
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ople
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a D
SD
web
site
and
so
cial
med
ia
Rea
ch 3
0 00
0 pe
ople
vi
a D
SD
web
site
and
so
cial
med
iaN
umbe
r of p
ublic
pa
rtici
patio
n ev
ents
Qua
rterly
20
pub
lic p
artic
ipat
ion
even
ts fo
r the
Min
iste
r, 20
for t
he D
eput
y M
inis
ter
Hos
t 5 p
ublic
pa
rtici
patio
n ev
ents
for
the
Min
iste
r and
5 fo
r th
e D
eput
y M
inis
ter
Hos
t 5 p
ublic
pa
rtici
patio
n ev
ents
for
the
Min
iste
r and
5 fo
r th
e D
eput
y M
inis
ter
Hos
t 5 p
ublic
pa
rtici
patio
n ev
ents
for
the
Min
iste
r and
5 fo
r th
e D
eput
y M
inis
ter
Hos
t 5 p
ublic
pa
rtici
patio
n ev
ents
for
the
Min
iste
r and
5 fo
r th
e D
eput
y M
inis
ter
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
27
Num
ber o
f NP
Os
inco
rpor
atin
g de
partm
enta
l bra
ndin
g
Ann
ually
5
NP
Os
inco
rpor
atin
g de
partm
enta
l bra
ndin
g -
--
5 N
PO
s in
corp
orat
ing
depa
rtmen
tal b
rand
ing
Num
ber o
f DS
D
new
slet
ters
pub
lishe
dQ
uarte
rly
Pub
lish
6 D
SD
ne
wsl
ette
rsP
ublis
h 1
new
slet
ter
Pub
lish
2 ne
wsl
ette
rsP
ublis
h 1
new
slet
ter
Pub
lish
2 ne
wsl
ette
rs
Pro
duct
ion
of
tele
visi
on e
piso
des
on
any
DS
D m
atte
r
Qua
rterly
10 te
levi
sion
pr
ogra
mm
e ep
isod
es 2
Tel
evis
ion
epis
odes
3 Te
levi
sion
epi
sode
s3
Tele
visi
on e
piso
des
2 Te
levi
sion
epi
sode
s
Hos
t DS
D c
orpo
rate
ra
dio
stat
ion
Ann
ually
Res
earc
h on
feas
ibili
ty
of h
ostin
g de
partm
enta
l ra
dio
stat
ion
--
-R
esea
rch
Rep
ort
5.2.
7. In
tern
al A
udit
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Com
plia
nce
with
rele
vant
le
gisl
atio
n an
d po
licie
s
Ris
k-ba
sed
inte
rnal
aud
itsN
umbe
r of r
isk-
base
d pr
ojec
ts
audi
ted
as p
er
the
Inte
rnal
Aud
it C
over
age
Pla
n
25 p
roje
cts
audi
ted
24 in
tern
al a
udit
proj
ects
A
udit
20 ri
sk-
base
d pr
ojec
tsA
udit
24 ri
sk-
base
d pr
ojec
tsA
udit
24 ri
sk-
base
d pr
ojec
tsA
udit
24 ri
sk-
base
d pr
ojec
ts
Perf
orm
ance
nd
icat
ors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hN
umbe
r of r
isk-
base
d pr
ojec
ts a
udite
d as
pe
r the
Inte
rnal
Aud
it C
over
age
Pla
n
Qua
rterly
A
udit
24 ri
sk-b
ased
pr
ojec
tsP
erfo
rm 6
inte
rnal
aud
it re
view
s to
det
erm
ine
com
plia
nce
with
ap
plic
able
legi
slat
ion
and
polic
ies.
Per
form
6 in
tern
al a
udit
revi
ews
to d
eter
min
e co
mpl
ianc
e w
ith
appl
icab
le le
gisl
atio
n an
d po
licie
s
Per
form
6 in
tern
al a
udit
revi
ews
to d
eter
min
e co
mpl
ianc
e w
ith
appl
icab
le le
gisl
atio
n an
d po
licie
s
Per
form
6 in
tern
al a
udit
revi
ews
to d
eter
min
e co
mpl
ianc
e w
ith
appl
icab
le le
gisl
atio
n an
d po
licie
s
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
28
5.2.
8. H
uman
Cap
ital M
anag
emen
t
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Ens
ure
adeq
uate
ca
paci
ty,
capa
bilit
y an
d so
und
empl
oyee
re
latio
ns fo
r the
de
partm
ent t
o de
liver
on
its
man
date
Pos
ts fi
lled
with
in
4 m
onth
sN
umbe
r of p
osts
fil
led
with
in
the
pres
crib
ed
timef
ram
e
10 m
onth
s10
mon
ths;
15 m
onth
s (S
MS
)9
mon
ths
Pos
ts fi
lled
with
in
8 m
onth
sP
osts
fille
d w
ithin
7
mon
ths
Pos
ts fi
lled
with
in
6 m
onth
s
Red
uce
vaca
ncy
rate
to 5
%Va
canc
y ra
teTh
e va
canc
y ra
te
incr
ease
d to
10%
The
vaca
ncy
rate
is 1
3% o
n th
e P
erso
nal a
nd
Sal
ary
Sys
tem
(P
ER
SA
L)
The
vaca
ncy
rate
is 1
1% o
n P
ER
SA
L
Red
uce
vaca
ncy
rate
to 8
%R
educ
e va
canc
y ra
te to
6%
Red
uce
vaca
ncy
rate
to 5
%
Dev
elop
men
t of a
Fi
ve-Y
ear H
uman
- R
esou
rce
Pla
n (H
RP
) (20
15 –
20
20)
App
rove
d S
ocia
l D
ev S
ecto
r HR
PN
ew in
dica
tor
New
indi
cato
r N
ew in
dica
tor
Dev
elop
and
ap
prov
e th
e H
RP
Sup
port
and
mon
itor
impl
emen
tatio
n of
th
e H
RP
Sup
port
and
mon
itor
impl
emen
tatio
n of
th
e H
RP
Ann
ual
Wor
kpla
ce S
kills
P
lan
Impl
emen
ted
Num
ber o
f ta
rget
ed
empl
oyee
s at
tend
ing
iden
tified
ski
lls
deve
lopm
ent
prog
ram
mes
429
offic
ials
wer
e tra
ined
;R
307
718
was
pa
id to
Hea
lth
and
Wel
fare
S
ecto
r Edu
catio
n an
d Tr
aini
ng
Aut
horit
y (H
WS
ETA
) as
a s
kills
de
velo
pmen
t lev
y
(313
) of (
477)
ta
rget
ed
empl
oyee
s at
tend
ed tr
aini
ng
in th
e 20
13/1
4 fin
anci
al y
ear
whi
ch a
mou
nts
to
66%
300
offic
ials
tra
ined
100%
of t
arge
ted
empl
oyee
s to
atte
nd
iden
tified
ski
lls
deve
lopm
ent
prog
ram
mes
100%
of t
arge
ted
empl
oyee
s to
atte
nd
iden
tified
ski
lls
deve
lopm
ent
prog
ram
mes
100%
of t
arge
ted
empl
oyee
s to
atte
nd
iden
tified
ski
lls
deve
lopm
ent
prog
ram
mes
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
29
Grie
vanc
es,
com
plai
nts,
di
sput
es a
nd
disc
iplin
ary
case
s co
nclu
ded
with
in
the
pres
crib
ed
time
fram
es
Num
ber o
f gr
ieva
nces
, co
mpl
aint
s,
disp
utes
and
di
scip
linar
y ca
ses
conc
lude
d w
ithin
th
e pr
escr
ibed
tim
e fra
mes
71%
of
com
plai
nts/
gr
ieva
nces
wer
e fin
alis
ed,
85%
of
disc
iplin
ary
case
s w
ere
final
ised
13 (1
00%
) of
com
plai
nts/
gr
ieva
nces
wer
e fin
alis
ed,
23 o
f 26
(88%
) of
disc
iplin
ary
case
s w
ere
final
ised
6 (1
00%
) dis
pute
s w
ere
final
ised
42 o
f 45
(93%
) gr
ieva
nces
, co
mpl
aint
s an
d di
sput
es a
nd
disc
iplin
ary
case
s co
nclu
ded
with
in
the
pres
crib
ed
time
fram
es
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s,
disp
utes
and
di
scip
linar
y ca
ses
with
in th
e pr
escr
ibed
tim
e fra
mes
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s,
disp
utes
and
di
scip
linar
y ca
ses
with
in th
e pr
escr
ibed
tim
e fra
mes
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s,
disp
utes
and
di
scip
linar
y ca
ses
with
in th
e pr
escr
ibed
tim
e fra
mes
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hN
umbe
r of p
osts
fille
d w
ithin
the
pres
crib
ed
time
fram
e
Qua
rterly
P
osts
fille
d w
ithin
8
mon
ths
Pos
ts fi
lled
with
in 8
m
onth
sP
osts
fille
d w
ithin
8
mon
ths
Pos
ts fi
lled
with
in 8
m
onth
sP
osts
fille
d w
ithin
8
mon
ths
Vaca
ncy
rate
Qua
rterly
R
educ
e va
canc
y ra
te
to 8
%R
educ
e va
canc
y ra
te
to 1
0%R
educ
e va
canc
y ra
te
to 9
%R
educ
e va
canc
y ra
te
to 8
%R
educ
e va
canc
y ra
te
to 8
%A
ppro
ved
Soc
ial D
ev
Sec
tor H
RP
Qua
rterly
D
evel
op a
nd im
prov
e th
e H
RP
-D
raft
HR
P-
App
rove
d H
RP
Num
ber o
f tar
gete
d em
ploy
ees
atte
ndin
g id
entifi
ed s
kills
de
velo
pmen
t pr
ogra
mm
es
Qua
rterly
10
0% o
f tar
gete
d em
ploy
ees
to
atte
nd id
entifi
ed
skill
s de
velo
pmen
t pr
ogra
mm
es
15%
of e
mpl
oyee
s to
atte
nd id
entifi
ed
skill
s de
velo
pmen
t pr
ogra
mm
es
25%
of e
mpl
oyee
s to
atte
nd id
entifi
ed
skill
s de
velo
pmen
t pr
ogra
mm
es
25%
of e
mpl
oyee
s to
atte
nd id
entifi
ed
skill
s de
velo
pmen
t pr
ogra
mm
es
35%
of e
mpl
oyee
s to
atte
nd id
entifi
ed
skill
s de
velo
pmen
t pr
ogra
mm
es
Num
ber o
f grie
vanc
es,
com
plai
nts,
dis
pute
s an
d di
scip
linar
y ca
ses
conc
lude
d w
ithin
the
pres
crib
ed ti
me
fram
es
Qua
rterly
C
oncl
ude
100%
of
grie
vanc
es,
com
plai
nts,
dis
pute
s an
d di
scip
linar
y ca
ses
with
in th
e pr
escr
ibed
tim
e fra
mes
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s, d
ispu
tes
and
disc
iplin
ary
case
s w
ithin
the
pres
crib
ed
time
fram
es
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s, d
ispu
tes
and
disc
iplin
ary
case
s w
ithin
the
pres
crib
ed
time
fram
es
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s, d
ispu
tes
and
disc
iplin
ary
case
s w
ithin
the
pres
crib
ed
time
fram
es
Con
clud
e 10
0%
of g
rieva
nces
, co
mpl
aint
s, d
ispu
tes
and
disc
iplin
ary
case
s w
ithin
the
pres
crib
ed
time
fram
es
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
30
5.2.
9. F
inan
ce
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
To p
rovi
de
proa
ctiv
e st
rate
gic
and
finan
cial
sup
port
to D
SD
, ena
blin
g de
liver
y of
the
man
date
Sou
nd in
tern
al
cont
rols
in p
lace
Unq
ualifi
ed
Aud
it R
epor
t on
Ann
ual F
inan
cial
S
tate
men
ts (A
FS)
with
no
mat
eria
l m
isst
atem
ents
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r U
nqua
lified
Aud
it R
epor
t on
AFS
w
ith n
o m
ater
ial
mis
stat
emen
ts
Unq
ualifi
ed A
udit
Rep
ort o
n A
FS
with
no
mat
eria
l m
isst
atem
ents
Unq
ualifi
ed A
udit
Rep
ort o
n A
FS
with
no
mat
eria
l m
isst
atem
ents
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
Unq
ualifi
ed A
udit
Rep
ort o
n A
FS
with
no
mat
eria
l m
isst
atem
ents
Ann
ually
U
nqua
lified
Aud
it R
epor
t on
AFS
with
no
mat
eria
l mis
stat
emen
ts
--
-U
nqua
lified
Aud
it R
epor
t on
AFS
with
no
mat
eria
l mis
stat
emen
ts
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
31
5.2.
10. I
nfor
mat
ion
Man
agem
ent a
nd T
echn
olog
y
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
An
effic
ient
In
form
atio
n,
Com
mun
icat
ion
and
Tech
nolo
gy
(ICT)
Sys
tem
an
d pr
oces
ses
that
ena
ble
plan
ning
and
im
plem
enta
tion
of
the
depa
rtmen
t’s
man
date
by
2019
Info
rmat
ion
Man
agem
ent
Sys
tem
s Te
chno
logy
(IM
ST)
G
over
nanc
e Fr
amew
ork
Com
plia
nce
to D
PS
A G
over
nanc
e Fr
amew
ork
IMS
T go
vern
ance
w
as a
udite
d,
and
train
ing
was
co
nduc
ted
Trai
ned
14
offic
ials
on
IMS
T go
vern
ance
pr
oces
ses
IMS
T co
mm
ittee
es
tabl
ishe
d
Ass
essm
ent o
f S
ecto
r-w
ide
ICT
Infra
stru
ctur
e an
d In
form
atio
n S
yste
ms
Impl
emen
tatio
n of
Pha
se 2
D
PS
A C
orpo
rate
G
over
nanc
e IC
T Fr
amew
ork
DS
D IC
T P
lan
Gov
erna
nce
and
man
agem
ent o
f IC
T Fr
amew
ork
ICT
Por
tfolio
M
anag
emen
t Fr
amew
ork
Info
rmat
ion
Pla
n/
Info
rmat
ion
Man
agem
ent
Fram
ewor
k
Bus
ines
s C
ontin
uity
Pla
nIC
T C
ontin
uity
an
d P
lan
Dev
elop
a S
ecto
r-w
ide
ICT
Stra
tegy
Impl
emen
tatio
n of
S
ecto
r-w
ide
ICT
Stra
tegy
Impl
emen
tatio
n of
S
ecto
r-w
ide
ICT
Stra
tegy
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
32
Inte
grat
ed
Info
rmat
ion
syst
ems
Inte
grat
ed
ente
rpris
e in
form
atio
n m
anag
emen
t so
lutio
n
Silo
sys
tem
sS
ilo s
yste
ms
Dep
loym
ent
of In
form
atio
n E
xcha
nge
Pla
tform
for
In
tegr
ated
Jus
tice
Sys
tem
Soc
ial I
nteg
rate
d
Info
rmat
ion
Sys
tem
NIS
IS to
la
test
pla
tform
Dep
loym
ent
of In
form
atio
n E
xcha
nge
Pla
tform
for
In
tegr
ated
Jus
tice
Sys
tem
Inte
grat
ion
of
Wel
fare
ser
vice
s sy
stem
s, R
ACAP
, AD
S, A
DS-
QA,
(P
CM
, CYC
A an
d C
PR, A
CM
, VE
P) In
tegr
ated
C
omm
unity
de
velo
pmen
t (C
BIM
S, N
PO,
NIS
PIS)
Auto
mat
ion
of C
orpo
rate
Bu
sine
ss
Pha
se 1
im
plem
enta
tion
of
Soc
ial I
nteg
rate
d In
form
atio
n S
yste
m (A
naly
tic
and
BI T
ools
)
Pha
se 2
im
plem
enta
tion
of
Soc
ial I
nteg
rate
d In
form
atio
n S
yste
m (A
naly
tic
and
BI T
ools
)
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
33
Impl
emen
tatio
n of
Info
rmat
ion
Man
agem
ent
Stra
tegy
Aut
omat
ed
info
rmat
ion
man
agem
ent
proc
esse
s
App
rove
d fil
e pl
an
Man
ual p
aper
ba
sed
filin
g sy
stem
App
rove
d fil
e pl
anD
ispo
sal a
utho
rity
issu
ed b
y na
tiona
l ar
chiv
es
Dev
elop
EC
M
Stra
tegy
Dev
elop
In
form
atio
n M
anag
emen
t S
trate
gy
Impl
emen
tatio
n of
E
CM
and
In
form
atio
n S
trate
gy:
Aut
omat
ion
of
docu
men
ts a
nd
reco
rds
Impl
emen
tatio
n of
E
CM
and
In
form
atio
n S
trate
gy
Rev
iew
EC
M
stra
tegy
and
In
form
atio
n S
trate
gy
Rel
iabl
e IC
T in
frast
ruct
ure
Acc
ess
to
busi
ness
in
form
atio
n sy
stem
s an
d co
ntin
uity
Loca
l Are
a N
etw
ork
(LA
N)
and
Wid
e A
rea
Net
wor
k (W
AN
) in
frast
ruct
ure
LAN
and
WA
N
infra
stru
ctur
eU
pgra
de o
f ne
twor
k st
orag
e
Upg
rade
the
DS
D
e-m
ail s
yste
m
Impl
emen
t DS
D
Virtu
al P
rivat
e N
etw
ork
(VP
N)
Upg
rade
of
DS
D
LAN
infra
stru
ctur
eS
uppo
rt an
d m
aint
enan
ceS
uppo
rt an
d m
aint
enan
ce
Con
duct
IT D
RP
due
dilig
ence
Im
plem
ent
the
DR
P In
frast
ruct
ure
to
ensu
re c
ontin
uity
Sup
port
and
mai
nten
ance
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hC
ompl
ianc
e to
D
PS
A G
over
nanc
e Fr
amew
ork
Qua
rterly
Dev
elop
an
ICT
Sec
tor-
wid
e S
trate
gyA
sses
smen
t of I
T in
frast
ruct
ure
and
syst
ems
Ass
essm
ent o
f IT
infra
stru
ctur
e an
d sy
stem
s
Sta
keho
lder
en
gage
men
ts a
nd g
ap
anal
ysis
Dev
elop
IMS
T S
ecto
r S
trate
gy a
nd C
oste
d Im
plem
enta
tion
Pla
n
Inte
grat
ed e
nter
pris
e in
form
atio
n m
anag
emen
t sol
utio
n
Qua
rterly
Soc
ial I
nteg
rate
d In
form
atio
n S
yste
m
NIS
IS to
late
st p
latfo
rm
Defi
ne re
quire
men
ts
for r
edev
elop
men
t of
NIS
PIS
Dev
elop
func
tiona
l re
quire
men
t sp
ecifi
catio
n, te
chni
cal
spec
ifica
tion,
Dat
abas
e de
sign
Red
evel
opm
ent o
f N
ISP
ISN
ISP
IS la
test
pla
tform
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
34
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hQ
uarte
rlyD
eplo
ymen
t of
Info
rmat
ion
Exc
hang
e P
latfo
rm f
or In
tegr
ated
Ju
stic
e S
yste
m
Est
ablis
h co
nnec
tion
from
IJS
to D
SD
and
te
st
Dev
elop
mes
sage
en
gine
(inc
omin
g an
d ou
tgoi
ng) f
or P
roba
tion
Cas
e M
anag
emen
t (P
CM
)
Test
mes
sage
eng
ine
Con
tinue
dev
elop
men
t of
mes
sage
eng
ine
(inco
min
g an
d ou
tgoi
ng)
Test
mes
sage
eng
ine
Dep
loym
ent o
f m
essa
ge e
ngin
e
Qua
rterly
Inte
grat
ion
of W
elfa
re
serv
ices
sys
tem
s,
RA
CA
P, A
DS
, AD
S-
QA
, (P
CM
, CY
CA
and
CP
R, A
CM
, VE
P)
Inte
grat
ed C
omm
unity
de
velo
pmen
t (C
BIM
S,
NP
O, N
ISP
IS)
Defi
ne in
tegr
atio
n re
quire
men
ts
Inte
grat
e sy
stem
s C
ontin
ue w
ith
inte
grat
ion
Test
inte
grat
ed s
yste
ms
Fina
lisat
ion
of
inte
grat
ion
of s
yste
ms
Con
tinue
test
ing
inte
grat
ed s
yste
ms
Qua
rterly
Aut
omat
ion
of
Cor
pora
te B
usin
ess
Dev
elop
Use
r R
equi
rem
ent
Spe
cific
atio
ns
Dev
elop
Fun
ctio
nal
Req
uire
men
t S
peci
ficat
ion,
Tec
hnic
al
Spe
cific
atio
ns
Dat
abas
e de
sign
Dev
elop
aut
omat
ed
wor
kflow
pro
cess
esTe
st a
nd d
eplo
y th
e au
tom
ated
wor
kflow
pr
oces
ses
Aut
omat
ed in
form
atio
n m
anag
emen
t pr
oces
ses
Qua
rterly
Impl
emen
tatio
n of
E
CM
and
info
rmat
ion
Stra
tegy
:A
utom
atio
n of
do
cum
ents
and
reco
rds
Dev
elop
an
EC
M p
lan
Pre
pare
an
elec
troni
c Fi
le P
lan/
Filin
g S
truct
ure
Pre
pare
an
elec
troni
c Fi
le P
lan/
Filin
g S
truct
ure
Iden
tify
vita
l rec
ords
an
d au
tom
ate
such
re
cord
sA
naly
se a
nd d
eter
min
e th
e in
form
atio
n re
quire
d to
sup
port
ongo
ing
oper
atio
ns
Dev
elop
an
Info
rmat
ion
Man
agem
ent P
lan
Impl
emen
t an
Info
rmat
ion
Pla
nIm
plem
ent a
n In
form
atio
n P
lan
Acc
ess
to b
usin
ess
info
rmat
ion
syst
ems
and
cont
inui
ty
Qua
rterly
Upg
rade
of
DS
D L
AN
Infra
stru
cure
Des
ign
the
LAN
Acq
uisi
tion
and
co
nfigu
ratio
n of
LA
N
infra
stru
ctur
e
Dep
loy
the
LAN
in
frast
ruct
ure
Qua
lity
assu
ranc
e an
d m
aint
enan
ce
Con
duct
IT D
RP
due
dilig
ence
C
ondu
ct B
usin
ess
Impa
ct A
sses
smen
t and
IT
Ris
k A
sses
smen
t
Con
duct
Bus
ines
s R
isk
Impa
ct A
sses
smen
t and
IT
Ris
k A
sses
smen
t
Rev
iew
IT D
RP
stra
tegy
and
des
ign
the
IT D
RP
solu
tion
Dev
elop
bus
ines
s ca
se
for t
he im
plem
enta
tion
of IT
DR
P In
frast
ruct
ure
and
faci
lity
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
35
5.3. Reconciling Performance Targets with the Budget and MTEF
5.3.1. Expenditure Estimates
Subprogramme Expenditure Outcome Adjusted Appropriation
Medium-Term Expenditure Estimate
R thousand 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/181. Ministry 31,438 29,490 33,235 29,949 30,140 31,150 33,088
2. Departmental Management 50,774 55,982 51,633 65,444 69,916 72,622 76,9833. Corporate Management 91,566 93,914 104,118 100,499 101,298 106,993 112,3444. Finance 45,816 50,157 49,518 55,102 55,243 58,155 61,4105. Internal Audit 5,119 5,815 5,671 10,810 9,433 9,886 10,5336. Office Accommodation 25,369 27,020 22,558 29,622 30,985 32,627 34,258Total 250,082 262,378 266,733 291,426 297,015 311,433 328,616
Economic ClassificationCurrent Payments 237,720 253,895 263,440 288,755 294,126 308,680 325,737Compensation of employees 127,303 135,385 144,125 157,851 169,411 181,051 192,600Goods and services 110,417 118,510 119,315 130,904 124,715 127,629 133,137of which:
Communication 6,085 6,984 6,846 3,794 3,813 3,916 4,273Computer services 8,557 7,723 4,302 9,350 10,670 11,659 11,713Consultants, contractors and special services 6,625 9,617 6,222 13,793 10,054 10,107 10,684Inventory 4,389 3,803 1,635 5,787 4,328 4,422 4,682Operating leases 22,327 24,988 22,977 28,074 29,157 30,803 32,239Travel and subsistence 26,623 29,580 33,321 23,264 23,618 22,050 23,084
Interest and rent on land 24 - - - - - -Transfers and Subsidies to:Households 208 157 246 - - - -Payments for Capital Assets 11,817 8,313 3,047 2,671 2,889 2,753 2,879Machinery and equipment 10,826 4,153 1,567 2,216 2,413 2,252 2,353Software and other intangible assets 991 4,160 1,480 455 476 501 526Financial Transactions in Assets and Liabilities 313 13 - - - - - Total 250,082 262,378 266,733 291,426 297,015 311,433 328,616
5.3.2. Performance and Expenditure TrendsThe bulk of this programme’s spending over the medium term goes towards compensation of employees, which constitutes
on average 5,5% of the budget, and operating leases for office accommodation, which constitutes on average 8.8% of the
goods and services allocation. Spending on this programme increases steadily over the seven-year period, mainly due
to the building of capacity in the oversight function of the department in the Internal Audit Subprogramme. The additional
capacity was required to enable the department to fulfil its operational support and oversight role over SASSA and the NDA.
In addition to corporate services responsibilities, the Administration Programme coordinates the department’s strategic vision
and provides overall monitoring support through the Department Management.
AN
NU
AL
PE
RF
OR
MA
NC
E P
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N 2
01
5 -
20
16
36
6. PROGRAMME 2: SOCIAL ASSISTANCE
6.1. Purpose
Provide social assistance to eligible beneficiaries in terms of the Social Assistance Act (No 13 of 2004) and its regulations.
6.2. Description
The programme consists of the following subprogrammes:
• Older Persons Grant provides income support to people aged 60 and older earning less than R61 800 (single) and
R123 600 (married) a year, whose assets do not exceed R891 000 (single) and R1 782 000 (married).
• War Veterans Grant provides income support to men and women who fought in World War II or the Korean War.
• Disability Grant provides income support to people with permanent or temporary disabilities earning less than R61 800
(single) and R123 600 (married) a year, and whose assets do not exceed R891 000 (single) and R1 782 000 (married).
• Foster Child Grant provides grants for children placed in foster care.
• Care Dependency Grant provides income support to caregivers earning less than R162 000 (single) and R302 400
(married) a year in order to help them care for children who are mentally or physically disabled.
• Child Support Grant provides income support to parents and caregivers of children under 18 earning less than R37
200 (single) and R74 400 (married) a year from 1 April 2014, and R38 400 (single) and R76 800 (married) a year from
1 October 2014.
• Grant-in-Aid provides additional benefit to recipients of the Older Persons, Disability or War Veterans Grant that
require regular care.
• Social Relief of Distress provides temporary income support, food parcels, and other forms of relief to people
experiencing undue hardships.
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
37
6.2.
1. S
ocia
l Ass
ista
nce
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Es
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Ext
end
the
prov
isio
n of
soc
ial
assi
stan
ce
to e
ligib
le
indi
vidu
als
by
Mar
ch 2
019
Soc
ial g
rant
s fo
r elig
ible
in
divi
dual
s
Num
ber o
f so
cial
gra
nt
bene
ficia
ries
Old
Per
sons
Gra
nt2
845
422
2 96
9 93
33
073
540
3 1
81 9
59
3 2
87 5
57
3 38
7 81
1 C
hild
Sup
port
Gra
nt11
213
352
11 1
25 9
4611
674
436
1
2 04
2 97
3 1
2 33
9 56
7 12
528
065
War
Vet
eran
s G
rant
587
429
305
223
1
60
103
Dis
abili
ty G
rant
1
153
810
1 12
0 41
91
112
889
1 1
12 7
67
1 1
12 8
16
1 11
2 99
1
Car
e D
epen
denc
y G
rant
128
912
129
143
135
285
142
180
1
46 5
83
151
382
Fost
er C
are
Gra
nt51
4 89
251
2 05
547
3 50
5 4
90 5
38
504
191
51
5 60
1
Gra
nt-in
-Aid
73 7
1983
059
98 3
48
104
232
1
10 4
86
117
115
Soc
ial r
elie
f re
achi
ng
affe
cted
in
divi
dual
s tim
eous
ly
Num
ber o
f SR
D a
pplic
atio
ns
proc
esse
d25
000
appl
icat
ions
pr
oces
sed
25 0
00
appl
icat
ions
pr
oces
sed
160
000
ap
plic
atio
ns
proc
esse
d
Pro
cess
16
0000
ap
plic
atio
ns
Pro
cess
18
0 00
0 ap
plic
atio
ns
Pro
cess
19
0 00
0 ap
plic
atio
ns
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
38
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts
1st
2nd
3rd
4th
Num
ber o
f soc
ial g
rant
be
nefic
iarie
sQ
uarte
rly
Old
age
gra
nt
3 18
1 95
979
5 48
979
5 48
979
5 48
979
5 49
2C
hild
sup
port
gran
t 12
042
973
3 01
0 74
3 3
010
743
3 01
0 74
33
010
744
War
vet
eran
s gr
ant
223
5656
5655
Dis
abili
ty g
rant
1
112
767
278
191
278
191
278
191
278
194
Car
e de
pend
ency
gra
nt
142
180
35 5
4535
545
35 5
4535
545
Fost
er c
are
gran
t 49
0 53
812
2 63
412
2 63
412
2 63
412
2 63
6G
rant
-in-a
id10
4 23
226
058
2605
826
058
2605
8
Num
ber o
f SR
D
appl
icat
ions
pr
oces
sed
Qua
rterly
Pro
cess
160
000
ap
plic
atio
ns
Pro
cess
40
000
SR
D
appl
icat
ions
P
roce
ss 3
0 00
0 S
RD
ap
plic
atio
nsP
roce
ss 3
0 00
0 S
RD
ap
plic
atio
ns
Pro
cess
60
000
SR
D
appl
icat
ions
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
39
6.3. Reconciling Performance Targets with the Budget and MTEF
6.3.1. Expenditure Estimates
Subprogramme Expenditure Outcome Adjusted Appropriation
Medium-Term Expenditure Estimate
R thousand 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/181. Old Persons grant 37,129,812 40,475,021 44,064,239 49,421,677 54,072,449 59,266,081 63,887,762
2. War veterans grant 11,848 9,543 7,657 5,802 4,727 3,616 2,7123. Disability grant 17,375,021 17,636,570 17,768,631 18,957,448 19,713,275 20,785,358 21,782,4894. Foster child grant 5,010,915 5,335,049 5,332,093 5,850,660 6,039,475 6,431,832 6,836,4365. Care dependency grant 1,736,431 1,877,412 1,993,084 2,259,346 2,392,997 2,570,591 2,745,3186. Child support grant 34,319,636 38,087,990 39,623,748 43,428,252 47,346,948 49,917,351 53,067,1097. Grant-in-aid 204,026 237,974 274,092 277,081 274,195 303,421 319,5028. Social relief of distress 185,298 239,286 533,047 501,835 249,212 278,172 292,915Total 95,972,987 103,898,845 109,596,591 120,702,101 130,093,278 139,556,422 148,934,243
Economic ClassificationTransfers and Subsidies to:
Households 95,963,142 103,888,956 109,586,927 120,702,101 130,093,278 139,556,422 148,934,243
Financial Transactions in Assets and Liabilities 9,845 9,889 9,664 - - -
Total 95,972,987 103,898,845 109,596,591 120,702,101 130,093,278 139,556,422 148,934,243
6.3.2. Performance and Expenditure TrendsThe child support, old age and disability grants make up the bulk of the programme’s expenditure over the medium term, and
reflect government’s commitment to supporting the most vulnerable in society by providing income support. The number of
social assistance grant beneficiaries decreased from 15,9 million in March 2013 to 15,6 million as at December 2013 due to
the re-registration process where ineligible beneficiaries were removed from the grant system.
To give effect to Cabinet-approved budget reductions, the department cut spending by R2 billion in 2013/14 and R530 million
in 2014/15, mainly due to lower projections for beneficiary numbers following the re-registration process where 150 000
grants were cancelled and others suspended.
Expenditure on social assistance grants is expected to increase over the medium term mostly due to inflation-related
adjustments to the grant values of the individual grant types and a slight growth in beneficiary numbers over the period. The
department expects that the number of beneficiaries will increase to approximately 16,6 million by the end of March 2017.
The number of elderly persons receiving the old age grant is projected to grow at 3% each year over the medium term, in line
with population growth for that age cohort. In contrast, growth in the number of children eligible for the child support grant will
slow down due to the levelling off of the child population and full implementation of the extension to 18 years.
Between 2010/11 and 2013/14, expenditure in this programme grew significantly mainly due to the extension of the child
support grant to 18-year-olds and the equalisation of the old age grant at 60 years for men and women. In 2011/12, the
means test (the threshold income level above which a potential recipient is disqualified from receiving the grant) for the adult
grants was increased as part of the broader social security reform process. Due to the greater public awareness generated
about these grants, expenditure on the Grant-in-Aid and Care Dependency Grant is projected to increase over the MTEF
period. Inflationary increases to grant values are also factored into MTEF expenditure projections.
AN
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7. PROGRAMME 3: SOCIAL SECURITY POLICY AND ADMINISTRATION
7.1. Purpose
Provide for social security policy development, administrative justice, the administration of social grants, and the reduction
of incorrect benefit payments.
7.2. Description
This Programme consists of the following subprogrammes:
• Social Security Policy Development develops and reviews policies and legislation in respect of social assistance
as well as contributory income support aimed at protecting households against life cycle contingencies such as
unemployment, ill health, retirement, disability, or the death of a breadwinner.
• Social Grants Administration provides SASSA with its operational funds.
• Social Grants Fraud Investigations funds fraud investigations by the Special Investigations Unit.
• Appeals Adjudication seeks to provide a fair and just adjudication service for social assistance appeals. Funding is for
the implementation and roll-out of an Integrated Appeals Business Information System. Operational funding is based on
the projected number of appeals per year, and the reduction/elimination of appeals which are older than 90 days.
• The Inspectorate for Social Security maintains the integrity of the social assistance framework and systems.
DE
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41
7.2.
1 S
ocia
l Sec
urity
Pol
icy
Dev
elop
men
t
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
An
effe
ctiv
e an
d ef
ficie
nt s
ocia
l se
curit
y sy
stem
th
at p
rote
cts
poor
an
d vu
lner
able
pe
ople
aga
inst
in
com
e po
verty
by
Mar
ch 2
019
Adh
eren
ce
to n
orm
s an
d st
anda
rds
for t
he
Soc
ial A
ssis
tanc
e P
rogr
amm
e
Leve
l of
adhe
renc
e to
nor
ms
and
stan
dard
s fo
r the
S
ocia
l Ass
ista
nce
Pro
gram
me
New
Indi
cato
r 2
over
sigh
t re
ports
on
adhe
renc
e to
nor
ms
and
stan
dard
s fo
r the
S
ocia
l Ass
ista
nce
Pro
gram
me
wer
e pr
oduc
ed
Pro
duce
3
over
sigh
t rep
orts
on
adh
eren
ce
to n
orm
s an
d st
anda
rds
for
Soc
ial A
ssis
tanc
e P
rogr
amm
e
Pro
duce
4
over
sigh
t rep
orts
on
adh
eren
ce
to n
orm
s an
d st
anda
rds
for
Soc
ial A
ssis
tanc
e P
rogr
amm
e
Pro
duce
4
over
sigh
t rep
orts
on
adh
eren
ce
to n
orm
s an
d st
anda
rds
for
Soc
ial A
ssis
tanc
e P
rogr
amm
e
Pro
duce
4
over
sigh
t rep
orts
on
adh
eren
ce
to n
orm
s an
d st
anda
rds
for
Soc
ial A
ssis
tanc
e P
rogr
amm
e
Uni
vers
aliz
atio
n of
old
er p
erso
n’s
& C
SG
gra
nts
Dis
cuss
ion
pape
r on
the
rem
oval
of
soc
ial g
rant
m
eans
test
s
New
indi
cato
r D
iscu
ssio
n pa
per o
n th
e un
iver
salis
atio
n of
Old
er P
erso
ns
Gra
nt w
as
com
plet
ed
afte
r a s
erie
s of
con
sulta
tion
with
inte
rnal
st
akeh
olde
rs
Com
plet
e di
scus
sion
pa
per o
n th
e un
iver
salis
atio
n of
the
Old
er
Per
sons
Gra
nt
Adj
ust m
eans
te
st fo
r the
Old
er
Per
sons
Gra
nt
Adj
ust m
eans
te
st fo
r the
Old
er
Per
sons
Gra
nt
Dra
ft le
gisl
atio
n fo
r am
endm
ents
to
Soc
ial
Ass
ista
nce
Act
New
indi
cato
r N
ew in
dica
tor
Com
plet
e di
scus
sion
pa
per o
n th
e un
iver
salis
atio
n of
th
e C
hild
Sup
port
Gra
nt
Dra
ft po
licy
prop
osal
on
the
univ
ersa
lisat
ion
of
the
CS
G
Pol
icy
prop
osal
on
the
univ
ersa
lisat
ion
of
the
CS
G
Dev
elop
dra
ft le
gisl
atio
n
AN
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42 Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Exp
ansi
on o
f the
C
SG
to o
rpha
ns
and
vuln
erab
le
child
ren
Exp
ansi
on o
f C
SG
to O
VC
New
indi
cato
r N
ew in
dica
tor
Com
plet
ed
polic
y pr
opos
al
on e
xpan
sion
of
CS
G to
OV
C
Con
sulta
tions
an
d co
stin
g of
po
licy
prop
osal
co
mpl
eted
Dra
ft po
licy
subm
itted
for
appr
oval
Am
endm
ent o
f so
cial
ass
ista
nce
legi
slat
ion
to
mak
e pr
ovis
ion
for e
xpan
d C
SG
to
OV
C
Info
rmat
ion
on
soci
al e
xpen
ditu
re
and
reve
nue
Pub
licat
ion
of
Soc
ial B
udge
t B
ulle
tin
New
indi
cato
r N
ew in
dica
tor
Pub
lish
and
laun
ch S
ocia
l B
udge
t Bul
letin
-P
ublis
h an
d la
unch
Soc
ial
Bud
get B
ulle
tin
-
Pol
icy
on
man
dato
ry c
over
fo
r ret
irem
ent,
disa
bilit
y an
d su
rviv
or b
enefi
ts
Con
sulta
tion
Rep
orts
New
indi
cato
rN
ew in
dica
tor
Fina
lise
polic
y pr
opos
als
on
man
dato
ry c
over
Con
sulta
tion
on p
ropo
sed
man
dato
ry c
over
Dra
ft Le
gisl
atio
n on
Man
dato
ry
Ret
irem
ent
Sys
tem
Tabl
ing
of
legi
slat
ion
in
Par
liam
ent
Pol
icy
for
guar
ante
ed
empl
oym
ent
sche
me
Pol
icy
optio
ns
for g
uara
ntee
d em
ploy
men
t
New
indi
cato
rN
ew in
dica
tor
Des
ktop
rese
arch
on
inte
rnat
iona
l ex
perie
nce
Dev
elop
pol
icy
optio
ns fo
r gu
aran
teed
em
ploy
men
t
Feas
ibili
ty S
tudy
on
gua
rant
eed
empl
oym
ent
sche
me
Con
sulta
tion
on g
uara
ntee
d em
ploy
men
t
Pol
icy
on th
e in
clus
ion
of
info
rmal
sec
tor
wor
kers
Pol
icy
on
incl
usio
n of
in
form
al s
ecto
r w
orke
rs
New
Indi
cato
rN
ew In
dica
tor
Feas
ibili
ty s
tudy
co
mpl
eted
D
evel
op a
Pol
icy
on th
e in
clus
ion
of in
form
al s
ecto
r w
orke
rs
--
Soc
ial S
ecur
ity
Rev
iew
Pub
licat
ion
of
Soc
ial S
ecur
ity
Rev
iew
New
indi
cato
r N
ew in
dica
tor
Pub
lish
and
laun
ch S
ocia
l S
ecur
ity R
evie
w
Soc
ial S
ecur
ity
Rev
iew
Soc
ial S
ecur
ity
Rev
iew
Soc
ial S
ecur
ity
Rev
iew
DE
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43
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hLe
vel o
f adh
eren
ce to
no
rms
and
stan
dard
s
for t
he S
ocia
l A
ssis
tanc
e P
rogr
amm
e
Qua
rterly
P
rodu
ce 4
ove
rsig
ht
repo
rts o
n ad
here
nce
to n
orm
s an
d st
anda
rds
for S
ocia
l Ass
ista
nce
Pro
gram
me
Pro
duce
1 O
vers
ight
R
epor
tP
rodu
ce 1
Ove
rsig
ht
Rep
ort
Pro
duce
1 O
vers
ight
R
epor
tP
rodu
ce 1
Ove
rsig
ht
Rep
ort
Dis
cuss
ion
pape
r on
the
rem
oval
of s
ocia
l gr
ant m
eans
test
s
Ann
ually
A
djus
t mea
ns te
st fo
r th
e O
lder
Per
sons
G
rant
--
-A
djus
t mea
ns te
st fo
r th
e O
lder
Per
sons
G
rant
Dra
ft po
licy
prop
osal
on
the
univ
ersa
lisat
ion
of
the
CS
G
--
-D
raft
polic
y
Exp
ansi
on o
f CS
G to
O
VC
Ann
ually
C
onsu
ltatio
ns a
nd
cost
ing
of p
olic
y pr
opos
al c
ompl
eted
--
-C
onsu
ltatio
n re
port
Pol
icy
prop
osal
su
bmitt
ed fo
r app
rova
lP
ublic
atio
n of
Soc
ial
Bud
get B
ulle
tinB
i-ann
ually
-
--
--
Con
sulta
tion
Rep
orts
Ann
ually
C
onsu
ltatio
n on
pr
opos
ed m
anda
tory
co
ver
--
-C
onsu
ltatio
n re
port
Pol
icy
optio
ns
for g
uara
ntee
d em
ploy
men
t
Qua
rterly
D
evel
op p
olic
y op
tions
fo
r gua
rant
eed
empl
oym
ent
-In
itiat
e re
sear
chD
raft
repo
rt w
ith p
olic
y op
tions
Fina
l rep
ort w
ith p
olic
y op
tions
Pol
icy
on in
clus
ion
of
info
rmal
sec
tor w
orke
rsA
nnua
llyD
evel
op a
Pol
icy
on
the
incl
usio
n of
info
rmal
se
ctor
wor
kers
--
-P
olic
y on
the
incl
usio
n of
info
rmal
sec
tor
wor
kers
Pub
licat
ion
of S
ocia
l S
ecur
ity R
evie
wA
nnua
llyS
ocia
l Sec
urity
Rev
iew
--
-S
ocia
l Sec
urity
Rev
iew
AN
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44
7.2.
2. A
ppea
ls A
djud
icat
ion
Stra
tegi
c O
bjec
tive
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Pro
vide
an
effe
ctiv
e, e
ffici
ent
and
acce
ssib
le
soci
al a
ssis
tanc
e ap
peal
s se
rvic
e fo
r ben
efici
arie
s of
soc
ial
assi
stan
ce b
y 20
19
100%
of a
ppea
ls
adju
dica
ted
with
in
90 d
ays
% o
f app
eals
ad
judi
cate
d w
ithin
90
day
s of
rece
ipt
A to
tal o
f 1 9
74
appe
als
wer
e ad
judi
cate
d. O
f th
ese
46,6
1%
wer
e ad
judi
cate
d w
ithin
90
days
of
rece
ipt
A to
tal o
f 1 6
96
appe
als
wer
e ad
judi
cate
d. O
f th
ese
48,7
6%
(827
) wer
e ad
judi
cate
d w
ithin
90
day
s of
rece
ipt
Adj
udic
ate
60%
of
app
eals
with
in
90 d
ays
of re
ceip
t
Adj
udic
ate
65%
of
app
eals
with
in
90 d
ays
of re
ceip
t
Adj
udic
ate
70%
of
app
eals
with
in
90 d
ays
of re
ceip
t
Adj
udic
ate
80%
of
app
eals
with
in
90 d
ays
of re
ceip
t
New
indi
cato
rN
ew in
dica
tor
100%
of a
ppea
ls
rece
ived
from
S
AS
SA
with
co
mpl
ete
reco
rds
adju
dica
ted
w
ithin
90
days
of
rece
ipt
100%
of a
ppea
ls
rece
ived
from
S
AS
SA
with
co
mpl
ete
reco
rds
adju
dica
ted
w
ithin
90
days
of
rece
ipt
100%
of a
ppea
ls
rece
ived
from
S
AS
SA
with
co
mpl
ete
reco
rds
adju
dica
ted
w
ithin
90
days
of
rece
ipt
100%
of a
ppea
ls
rece
ived
from
S
AS
SA
with
co
mpl
ete
reco
rds
adju
dica
ted
with
in
90 d
ays
of re
ceip
t
Inte
grat
ed
App
eals
Bus
ines
s In
form
atio
n S
yste
m
Inte
grat
ed
App
eals
Bus
ines
s In
form
atio
n S
yste
m
impl
emen
ted
New
indi
cato
r D
evel
opm
ent
of In
tegr
ated
A
ppea
ls B
usin
ess
Info
rmat
ion
Sys
tem
was
fin
alis
ed
Impl
emen
t In
tegr
ated
A
ppea
ls B
usin
ess
Info
rmat
ion
Sys
tem
Impl
emen
t In
tegr
ated
A
ppea
ls B
usin
ess
Info
rmat
ion
Sys
tem
Mon
itor t
he
syst
em a
nd
ensu
re it
s co
mpl
ianc
e w
ith s
yste
m
requ
irem
ents
Enh
ance
men
t of
the
syst
em
DE
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SO
CIA
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45
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d 4t
h %
of a
ppea
ls
adju
dica
ted
with
in 9
0 da
ys o
f rec
eipt
Qua
rterly
A
djud
icat
e 65
% o
f ap
peal
s w
ithin
90
days
of
rece
ipt
Adj
udic
ate
65%
of
appe
als
with
in 9
0 da
ys
of re
ceip
t
Adj
udic
ate
65%
of
appe
als
with
in 9
0 da
ys
of re
ceip
t
Adj
udic
ate
65%
of
appe
als
with
in 9
0 da
ys
of re
ceip
t
Adj
udic
ate
65%
of
appe
als
with
in 9
0 da
ys
of re
ceip
tQ
uarte
rly10
0% o
f app
eals
re
ceiv
ed fr
om S
AS
SA
with
com
plet
e re
cord
s ad
judi
cate
d w
ithin
90
days
of r
ecei
pt
100%
of a
ppea
ls
rece
ived
from
SA
SS
A w
ith c
ompl
ete
reco
rds
adju
dica
ted
with
in 9
0 da
ys o
f rec
eipt
100%
of a
ppea
ls
rece
ived
from
SA
SS
A w
ith c
ompl
ete
reco
rds
adju
dica
ted
with
in 9
0 da
ys o
f rec
eipt
100%
of a
ppea
ls
rece
ived
from
SA
SS
A w
ith c
ompl
ete
reco
rds
adju
dica
ted
with
in 9
0 da
ys o
f rec
eipt
100%
of a
ppea
ls
rece
ived
from
SA
SS
A w
ith c
ompl
ete
reco
rds
adju
dica
ted
with
in 9
0 da
ys o
f rec
eipt
Inte
grat
ed A
ppea
ls
Bus
ines
s In
form
atio
n S
yste
m im
plem
ente
d
Qua
rterly
Impl
emen
t Int
egra
ted
App
eals
Bus
ines
s In
form
atio
n S
yste
m
Impl
emen
tatio
n of
sy
stem
Impl
emen
tatio
n of
sy
stem
Rev
iew
of t
he s
yste
mR
evie
w o
f the
sys
tem
7.2.
3. In
spec
tora
te fo
r Soc
ial S
ecur
ity
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Func
tiona
l In
spec
tora
te fo
r S
ocia
l Sec
urity
to
ens
ure
the
inte
grity
of
the
Soc
ial
Ass
ista
nce
Fram
ewor
k an
d S
yste
ms
by
Mar
ch 2
017
Func
tiona
l In
spec
tora
te fo
r S
ocia
l Ass
ista
nce
Func
tiona
l In
spec
tora
teN
ew in
dica
tor
New
indi
cato
r In
cuba
te th
e In
spec
tora
te
with
in
Com
preh
ensi
ve
Sec
urity
as
a tra
nsiti
onal
ar
rang
emen
t
Incu
bate
the
Insp
ecto
rate
w
ithin
C
ompr
ehen
sive
S
ecur
ity a
s a
trans
ition
al
arra
ngem
ent
Est
ablis
h a
Func
tiona
l Soc
ial
Ass
ista
nce
Insp
ecto
rate
-
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Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h Fu
nctio
nal I
nspe
ctor
ate
Ann
ually
In
cuba
te th
e In
spec
tora
te w
ithin
C
ompr
ehen
sive
S
ecur
ity a
s a
trans
ition
al
arra
ngem
ent
--
-In
cuba
te th
e In
spec
tora
te w
ithin
C
ompr
ehen
sive
S
ecur
ity a
s a
trans
ition
al
arra
ngem
ent
DE
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OF
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CIA
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47
7.3. Reconciling Performance Targets with the Budget and MTEF
7.3.1. Expenditure Estimates
Subprogramme Expenditure Outcome Adjusted Appropriation
Medium-Term Expenditure Estimate
R thousand 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/181. Social Security Policy
Development 38,567 29,436 33,760 51,962 48,440 50,087 52,679
2. Appeals Adjudication 43,076 41,527 27,078 43,022 45,012 47,670 50,4183. Social Grants
Administration 6,070,568 6,053,026 6,240,467 6,442,173 6,579,085 6,983,866 7,386,7224. Social Grant Fraud
Investigations 73,089 66,744 70,581 75,416 78,885 83,066 87,2195. Programme Management 2,995 7,684 4,674 4,723 4,743 5,189 5,656Total 6,228,295 6,198,417 6,376,560 6,617,296 6,756,165 7,169,878 7,582,694
Economic ClassificationCurrent Payments 82,321 76,785 64,145 95,503 95,422 100,075 105,738Compensation of employees 34,868 34,772 35,785 49,103 42,896 46,035 48,944Goods and services 47,453 42,013 28,360 46,400 52,526 54,040 56,794of which:
Communication 1,321 1,486 1,046 1,135 1,151 1,173 1,232Computer services 793 653 - 2,143 2,148 2,174 2,245Consultants, contractors and special services 12,749 5,961 5,489 13,209 13,088 13,246 13,820Inventory 1,298 1,730 498 5,330 5,628 5,819 6,124Operating leases 1,492 2,449 507 2,811 1,837 2,174 2,358Travel and subsistence 6,672 6,960 5,767 6,565 5,555 5,663 5,851
Transfers and Subsidies to: 6,145,300 6,121,013 6,312,253 6,520,777 6,659,330 7,068,364 7,475,445Departmental agencies and accounts 6,143,657 6,119,770 6,311,048 6,517,589 6,657,970 7,066,932 7,493,941Foreign governments and international organisations 1,141 1,037 1,143 1,368 1,360 1,432 1,504Non-profit institutions - - - 20 - - -Households 502 206 62 - - - -Payments for Capital Assets 651 619 162 1,016 1,413 1,439 1,511Machinery and equipment 651 619 162 1,016 1,413 1,439 1,511Financial Transactions in Assets and Liabilities 22 - - - - - -Total 6,228,295 6,198,417 6,376,560 6,617,296 6,756,165 7,169,878 7,582,694
7.3.2. Performance and ExpenditureThe spending focus over the medium term will continue to be on making transfers to SASSA as the grants administering
entity, to provide for administration costs related to the payment of social assistance grants.
The programme transfers 98,6% of its allocation over the medium term to the agency for it to improve its fraud management
system and ensure that social assistance grants are paid to an estimated 16,6 million beneficiaries by 2016/17. Social
grant administration costs constitute 6,4% of the budget for social assistance grants, as reflected in spending in the Social
Assistance Programme in 2010/11, but are expected to decline to 5,2% in 2016/17, partly due to efficiencies from the new
payment contract implemented in 2012/13.
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In 2010/11, the department hosted the international social security conference, which resulted in significant growth in
expenditure in the Social Security Policy Subprogramme that year. Expenditure in the Appeals Adjudication Subprogramme
declined between 2010/11 and 2013/14, due to improvements in handling appeals and reduced litigation costs from
social assistance appellants. The MTEF period also provides for the implementation and roll-out of an integrated appeals
business information system which is expected to speed up turnaround times by increasing the proportion of appeals
adjudicated within a period of 90 days to 70% in 2016/17.
Expenditure includes payments to panel members for the social grant appeals adjudication process and for the
establishment of the social assistance inspectorate. The inspectorate will provide an oversight mechanism over
SASSA for grants administration. Its main function will be to ensure the integrity of the social assistance framework and
systems. This would be achieved through structured and systemic assessments of legislative compliance, investigating
financial misconduct, and implementing interventions to combat leakage and fraud associated with the social assistance
administration system under the Social Security Policy Development Subprogramme.
DE
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NT
OF
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CIA
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OP
ME
NT
49
8. PROGRAMME 4: WELFARE SERVICES POLICY DEVELOPMENT AND IMPLEMENTATION SUPPORT
8.1. Purpose
Create an enabling environment for the delivery of equitable developmental welfare services through the formulation of
policies, norms and standards and best practices, and support implementing agencies.
8.2. Description
• Service Standards ensures the transformation and standardisation of social welfare services through the development
and coordination of overarching policies and legislation that promote integrated, quality-driven, professional and
accountable service delivery.
• Social Work Scholarships provides full scholarships for social work students.
• Substance Abuse develops supports and monitors the implementation of policies, legislation, and norms and
standards for combating substance abuse.
• Older Persons develops, supports and monitors the implementation of policies, legislation, and norms and standards
for social welfare services to older people.
• People with Disabilities develops, supports and monitors the implementation of policies, legislation, and norms and
standards that promote the empowerment and rights of people with disabilities.
• Children develops, supports and monitors the implementation of policies, legislation and norms and standards for
social welfare services to children.
• Families develops, supports and monitors the implementation of policies, legislation and programmes for services
aimed at strengthening families.
• Social Crime Prevention and Victim Empowerment develops, supports and monitors the implementation of
policies, legislation and programmes aimed at protecting, empowering and supporting victims of crime and violence.
• Youth develops and facilitates the implementation of policies, legislation and programmes aimed at protecting
vulnerable young people.
• HIV and AIDS develops, supports and monitors the implementation of policies, programmes and guidelines aimed
at preventing and mitigating the impact of HIV and AIDS in line with the 2012 – 2016 National Strategic Plan for HIV,
STIs and TB.
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8.2.
1. S
ervi
ce S
tand
ards
and
Soc
ial S
ervi
ce P
rovi
der M
anag
emen
t and
Sup
port
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Stre
ngth
en s
ocia
l w
elfa
re s
ervi
ce
deliv
ery
thro
ugh
legi
slat
ive
and
polic
y re
form
s by
20
19
Rev
iew
ed S
ocia
l W
elfa
re W
hite
P
aper
and
Soc
ial
Dev
elop
men
t Act
de
velo
ped
Rev
iew
re
port
on th
e im
plem
enta
tion
of
the
Whi
te P
aper
fo
r Soc
ial W
elfa
re
Whi
te P
aper
for
Soc
ial W
elfa
re
1997
Min
iste
rial
Com
mitt
ee fo
r re
view
ing
the
Whi
te P
aper
for
Soc
ial W
elfa
re
Ser
vice
s w
as
appo
inte
d by
the
Min
iste
r
Con
duct
ed th
e na
tiona
l and
pr
ovin
cial
revi
ew
of th
e W
hite
P
aper
for S
ocia
l W
elfa
re
Rev
iew
im
plem
enta
tion
of
the
Whi
te P
aper
Rev
ise
Whi
te
Pap
er o
n S
ocia
l W
elfa
re
Dev
elop
le
gisl
atio
n fo
r Soc
ial
Dev
elop
men
t
Dem
and
and
Sup
ply
Mod
el
for s
ocia
l ser
vice
pr
ofes
sion
als
deve
lope
d
Dem
and
and
Sup
ply
Mod
el
for s
ocia
l ser
vice
pr
ofes
sion
als
Ana
lysi
s re
port
on d
eman
d an
d su
pply
HR
Mod
el fo
r S
ocia
l Wel
fare
Gui
delin
es
on w
orkl
oad
man
agem
ent f
or
soci
al s
ervi
ce
prof
essi
onal
s de
velo
ped
Rep
ort o
n re
adin
ess
asse
ssm
ent t
o im
plem
ent n
orm
s an
d st
anda
rds
Con
duct
ge
ogra
phic
di
strib
utio
n on
so
cial
ser
vice
w
orkf
orce
Dev
elop
Dra
ft D
eman
d an
d S
uppl
y M
odel
fo
r soc
ial s
ervi
ce
wor
kfor
ce
Fina
lise
Dem
and
and
Sup
ply
Mod
el
for s
ocia
l ser
vice
w
orkf
orce
Res
ourc
ing
Stra
tegy
for S
DS
de
velo
ped
Res
ourc
ing
stra
tegy
for S
DS
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
r-
-D
evel
op a
re
sour
cing
st
rate
gy fo
r SD
S
Sup
ervi
sion
Fr
amew
ork
for s
ocia
l wor
k pr
ofes
sion
im
plem
ente
d
Impl
emen
tatio
n of
th
e S
uper
visi
on
Fram
ewor
k
Impl
emen
tatio
n pl
an fo
r S
uper
visi
on
Fram
ewor
k on
soc
ial w
ork
prof
essi
on
Trai
ning
on
Sup
ervi
sion
Fr
amew
ork
cond
ucte
d
Trai
ning
on
Sup
ervi
sion
Fr
amew
ork
for s
ocia
l wor
k pr
ofes
sion
Mon
itore
d im
plem
enta
tion
of
Sup
ervi
sion
tool
s
Trai
ning
on
Sup
ervi
sion
Fr
amew
ork
for s
ocia
l wor
k pr
ofes
sion
Mon
itore
d im
plem
enta
tion
of S
uper
visi
on
Fram
ewor
k
Dev
elop
Soc
ial
Wor
k S
uper
visi
on
Pro
gram
me
Faci
litat
e th
e im
plem
enta
tion
of th
e S
ocia
l W
ork
Sup
ervi
sion
P
rogr
amm
e
Faci
litat
e th
e im
plem
enta
tion
of th
e S
ocia
l W
ork
Sup
ervi
sion
P
rogr
amm
e
DE
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51
Dev
elop
R
ecru
itmen
t an
d R
eten
tion
Stra
tegy
for
Soc
ial S
ervi
ce
Pra
ctic
ione
rs
(SS
Ps)
Rev
iew
repo
rt on
th
e R
ecru
itmen
t an
d R
eten
tion
Stra
tegy
for
Soc
ial S
ervi
ce
Pra
ctiti
oner
s
Pre
limin
ary
stud
y on
aw
aren
ess
on
the
Rec
ruitm
ent
and
Ret
entio
n S
trate
gy fo
r soc
ial
wor
kers
Eva
luat
ion
stud
y on
the
impl
emen
tatio
n of
th
e R
ecru
itmen
t an
d R
eten
tion
Stra
tegy
for s
ocia
l w
orke
rs
Impl
emen
tatio
n pl
ans
for t
he
Rec
ruitm
ent
and
Ret
entio
n S
trate
gy fo
r soc
ial
wor
kers
Dev
elop
the
Dra
ft R
ecru
itmen
t an
d R
eten
tion
Stra
tegy
for
Soc
ial S
ervi
ce
Pra
ctiti
oner
s
Fina
lise
Rec
ruitm
ent
and
Ret
entio
n S
trate
gy fo
r S
ocia
l Ser
vice
P
ract
ition
ers
Impl
emen
t R
ecru
itmen
t an
d R
eten
tion
Stra
tegy
for
Soc
ial S
ervi
ce
Pra
ctiti
oner
s
Ski
lls
Enh
ance
men
t P
rogr
amm
e de
velo
ped
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
rD
evel
op a
ski
lls
enha
ncem
ent
prog
ram
me
Faci
litat
e th
e im
plem
enta
tion
of th
e sk
ills
enha
ncem
ent
prog
ram
me
in
prov
ince
s
Faci
litat
e th
e im
plem
enta
tion
of th
e sk
ills
enha
ncem
ent
prog
ram
me
in
prov
ince
sS
chol
arsh
ip
prog
ram
me
impl
emen
ted
Num
ber o
f new
sc
hola
rshi
ps
awar
ded
to s
ocia
l w
ork
stud
ents
2 03
7 ne
w
scho
lars
hips
wer
e aw
arde
d fo
r the
20
12 a
cade
mic
ye
ar, i
ncre
asin
g th
e nu
mbe
r of
stud
ents
on
scho
lars
hips
to
6 33
9
997
new
sc
hola
rshi
ps w
ere
awar
ded
for t
he
2013
aca
dem
ic
year
, inc
reas
ing
the
tota
l to
5 20
5
Awar
d 11
00 n
ew
scho
lars
hips
Awar
d 13
00 n
ew
scho
lars
hips
Awar
d 1
654
new
sc
hola
rshi
psAw
ard
165
4 ne
w
scho
lars
hips
Legi
slat
ion
on
the
prof
essi
onal
i-sa
tion
and
regu
latio
n of
S
ocia
l Ser
vice
P
ract
ition
ers
Legi
slat
ion
on
Soc
ial S
ervi
ce
Pra
ctiti
oner
s re
view
ed
Pol
icy
on
Soc
ial S
ervi
ce
Pra
ctiti
oner
s
Dra
ft B
ill
cons
olid
ated
Fi
nalis
e th
e B
ill
for S
ocia
l Ser
vice
P
ract
ition
ers
Sub
mit
the
Bill
fo
r Soc
ial S
ervi
ce
Pra
ctiti
oner
s to
Cab
inet
for
gaze
tting
Sub
mit
the
Bill
to
Par
liam
ent
Ena
ctm
ent o
f the
A
ct
Soc
ial W
elfa
re
Fina
ncin
g M
odel
Pol
icy
on
Fina
ncia
l Aw
ards
(P
FA)
to S
ervi
ce
Pro
vide
rs
impl
emen
ted
3 co
nsul
tativ
e se
ssio
ns w
ere
held
with
th
e na
tiona
l, pr
ovin
cial
offi
cial
s an
d th
e N
PO
se
ctor
Faci
litat
ed a
nd
held
a w
orks
hop
with
pro
vinc
ial
coor
dina
tors
on
thei
r pro
gres
s in
im
plem
enta
tion
of th
e po
licy
and
repo
rts s
ubm
itted
Rev
iew
the
PFA
to S
ervi
ce
Pro
vide
rs
App
rova
l of t
he
PFA
C
ondu
ct tr
aini
ng
acro
ss p
rovi
nces
on
the
revi
ewed
P
FA
Faci
litat
e tra
inin
g
acro
ss p
rovi
nces
on
the
M&
E
Fram
ewor
k
Mon
itor t
he
impl
emen
tatio
n of
th
e P
FA
AN
NU
AL
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OR
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NC
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20
16
52
Rev
iew
ed
disp
ensa
tion
for
stat
e-ci
vil s
ocie
ty
partn
ersh
ip in
th
e de
liver
y of
so
cial
wel
fare
an
d co
mm
unity
de
velo
pmen
t se
rvic
es
Par
tner
ship
M
odel
dev
elop
ed
New
indi
cato
r N
ew in
dica
tor
Dra
ft S
tate
-C
ivil
Soc
iety
P
artn
ersh
ip
Mod
el
App
rove
d S
tate
-C
ivil
Soc
iety
P
artn
ersh
ip
Mod
el in
pla
ce
Faci
litat
e th
e im
plem
enta
tion
of th
e S
tate
-C
ivil
Soc
iety
P
artn
ersh
ip
Mod
el
Faci
litat
e th
e im
plem
enta
tion
of th
e S
tate
-C
ivil
Soc
iety
P
artn
ersh
ip
Mod
el
Pol
icy
and
guid
elin
es
for
soci
al
wor
k ve
tera
ns’
prog
ram
me
deve
lope
d
Pol
icy
on S
ocia
l W
ork
Vete
rans
’ P
rogr
amm
e
New
indi
cato
rN
ew in
dica
tor
Situ
atio
n an
alys
is o
n th
e im
plem
enta
tion
of th
e S
ocia
l W
ork
Vete
rans
’ P
rogr
amm
e
Dev
elop
the
polic
y fo
r the
S
ocia
l Wor
k Ve
tera
ns’
Pro
gram
me
Impl
emen
tatio
n an
d m
onito
ring
of th
e S
ocia
l W
ork
Vete
rans
’ P
rogr
amm
e
Impl
emen
tatio
n an
d m
onito
ring
of th
e S
ocia
l W
ork
Vete
rans
’ P
rogr
amm
e
Am
endm
ents
to
the
Old
er P
erso
ns
Act
200
6
Old
er P
erso
ns
Am
endm
ent B
illO
lder
Per
sons
A
ct 2
006
Dra
ft A
men
dmen
t B
ill d
evel
oped
Fi
nalis
e A
men
dmen
t B
ill to
the
Old
er
Per
sons
Act
Fina
lise
Am
endm
ent
Bill
to th
e O
lder
P
erso
ns A
ct
App
rova
l of t
he
Am
endm
ent B
ill
by C
abin
et
Intro
duct
ion
to
Par
liam
ent o
f the
A
men
dmen
t Bill
Stre
ngth
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lder
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sons
se
rvic
es
Impl
emen
tatio
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ports
of t
he
Act
ive
Age
ing
Pro
gram
me
New
indi
cato
r N
ew in
dica
tor
Impl
emen
t the
A
ctiv
e A
gein
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rogr
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r O
lder
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sons
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litat
e th
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plem
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the
Act
ive
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gram
me
for
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litat
e th
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plem
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gram
me
for
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litat
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plem
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gram
me
for
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er P
erso
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care
give
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aine
dN
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dica
tor
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indi
cato
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anua
lP
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aini
ng
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th
e O
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sons
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ccre
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anua
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9 P
rovi
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trai
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to
car
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ual
in 9
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vinc
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trai
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car
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Trai
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ual
in 9
Pro
vinc
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Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
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puts
Perf
orm
ance
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dica
tor
Aud
ited/
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ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
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5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
53
Ser
vice
pro
vide
rs
train
ed o
n th
e im
plem
enta
tion
of th
e E
lect
roni
c E
lder
Abu
se
Reg
iste
r
Num
ber o
f se
rvic
e pr
ovid
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train
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n th
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plem
enta
tion
of th
e E
lect
roni
c E
lder
Abu
se
Reg
iste
r
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indi
cato
rN
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dica
tor
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n 90
ser
vice
pr
ovid
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plem
enta
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e E
lect
roni
c E
lder
Abu
se
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iste
r
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tra
inin
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impl
emen
tatio
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ctro
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er A
buse
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egis
ter i
n 9
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rovi
nces
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duct
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impl
emen
tatio
n of
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ctro
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buse
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n 9
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emen
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ctro
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buse
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ter i
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rovi
nces
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orm
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dica
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uenc
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ortin
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nnua
l Tar
gets
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rter
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arge
ts1s
t 2n
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evie
w re
port
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plem
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hite
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er fo
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ial
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fare
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rterly
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iew
impl
emen
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te P
aper
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Dem
and
and
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ply
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prof
essi
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rterly
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ondu
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wor
k fo
rce
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elop
app
roac
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d m
etho
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gy fo
r an
alys
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elop
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llect
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tool
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plan
ning
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duct
inte
rnal
an
d ex
tern
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uppl
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alys
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cial
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grap
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nat
iona
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grap
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dist
ribut
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stra
tegy
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nnua
lly-
--
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tatio
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mew
ork
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rterly
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elop
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ial
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k S
uper
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on
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gram
me
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lysi
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the
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rogr
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wor
k pr
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naly
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ort
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orks
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on
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gram
me
fo
r soc
ial w
ork
prof
essi
on
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iona
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sulta
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p re
port
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duct
pro
vinc
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cons
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ksho
ps
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view
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he
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ruitm
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nd
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entio
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trate
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r S
SP
s
Pro
vinc
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onsu
ltativ
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orks
hop
repo
rts
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lise
soci
al w
ork
supe
rvis
ion
prog
ram
me
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
54
Rev
iew
repo
rt on
th
e R
ecru
itmen
t and
R
eten
tion
Stra
tegy
fo
r Soc
ial S
ervi
ce
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ctiti
oner
s
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rterly
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ft R
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eten
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r Soc
ial S
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ctiti
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anal
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on
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n S
trate
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ract
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lysi
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port
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orks
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t an
d R
eten
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ial S
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ksho
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trate
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ocia
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view
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trate
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me
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Num
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ew
scho
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scho
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slat
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rterly
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mit
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fo
r Soc
ial S
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fo
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onsu
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raft
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for S
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for
publ
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ents
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sulta
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raft
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pos
t pub
lic
com
men
ts
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mit
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Bill
to
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Pol
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inan
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Aw
ards
(PFA
) to
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ervi
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rovi
ders
im
plem
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rterly
App
rova
l of t
he P
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sult
stak
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ders
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iew
ed P
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it P
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r ap
prov
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ppro
val o
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tner
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el
deve
lope
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uarte
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ppro
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te-C
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iety
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tner
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m
odel
in p
lace
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sult
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ders
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solid
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inpu
ts
and
com
men
ts o
n th
e P
artn
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ip M
odel
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ft P
artn
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odel
ap
prov
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cilit
ate
the
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emen
tatio
n of
the
partn
ersh
ip m
odel
Pol
icy
on S
ocia
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k Ve
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rogr
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uarte
rly
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elop
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polic
y
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he S
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l Wor
k Ve
tera
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rogr
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t of t
he
Ser
vice
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vide
r to
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iew
and
eva
luat
e th
e S
ocia
l Wor
k Ve
tera
ns’ P
rogr
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e na
tiona
lly
Con
solid
ate
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ts
and
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men
ts o
n th
e S
ocia
l Wor
k Ve
tera
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gram
me
Pol
icy
Con
solid
ate
inpu
ts
and
com
men
ts o
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e S
ocia
l Wor
k Ve
tera
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gram
me
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icy
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ial W
ork
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rans
’ P
rogr
amm
e P
olic
y in
pl
ace
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er P
erso
ns
Am
endm
ent B
illQ
uarte
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nalis
e A
men
dmen
t B
ill to
the
Old
er
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sons
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Pre
sent
atio
n of
the
draf
t am
endm
ent b
ill to
th
e D
DG
For
um
Pre
sent
atio
n to
the
Wel
fare
Ser
vice
s Fo
rum
Pre
sent
atio
n to
the
MA
NC
O a
nd H
SD
Pre
sent
atio
n to
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Mec
an
d C
abin
et fi
nal
Am
endm
ent B
ill to
the
Old
er P
erso
ns A
ct
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
55
Impl
emen
tatio
n re
ports
of t
he A
ctiv
e A
gein
g P
rogr
amm
e
Qua
rterly
Faci
litat
e th
e im
plem
enta
tion
of
the
Act
ive
Age
ing
Pro
gram
me
for O
lder
P
erso
ns
Con
sulta
tion
mee
tings
w
ith th
e ho
stin
g pr
ovin
ce
Con
sulta
tion
mee
tings
w
ith th
e ho
stin
g pr
ovin
ce
Hos
ting
of th
e N
atio
nal A
ctiv
e A
gein
g P
rogr
amm
e
Eva
luat
ion
and
plan
ning
for t
he
next
Act
ive
Age
ing
Pro
gram
me
Num
ber o
f car
egiv
ers
train
edQ
uarte
rlyP
rovi
de tr
aini
ng to
ca
regi
vers
on
the
Old
er
Per
sons
Acc
redi
ted
Trai
ning
Man
ual i
n 9
Pro
vinc
es
Pro
vide
trai
ning
to c
are
give
rs o
n th
e O
lder
P
erso
ns A
ccre
dite
d Tr
aini
ng M
anua
l in
Pro
vinc
es
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vide
trai
ning
to c
are
give
rs o
n th
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lder
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erso
ns A
ccre
dite
d Tr
aini
ng M
anua
l in
3 P
rovi
nces
Pro
vide
trai
ning
to c
are
give
rs o
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lder
P
erso
ns A
ccre
dite
d Tr
aini
ng M
anua
l in
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rovi
nces
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vide
trai
ning
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are
give
rs o
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lder
P
erso
ns A
ccre
dite
d Tr
aini
ng M
anua
l in
Pro
vinc
esN
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r of s
ervi
ce
prov
ider
s tra
ined
on
the
impl
emen
tatio
n of
th
e E
lect
roni
c E
lder
A
buse
Reg
iste
r
Qua
rterly
Con
duct
trai
ning
on
the
impl
emen
tatio
n of
the
Ele
ctro
nic
Eld
er A
buse
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egis
ter i
n 9
pro
vinc
es
-P
rovi
de tr
aini
ng to
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Pro
vinc
es o
n th
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plem
enta
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er A
buse
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egis
ter
Pro
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trai
ning
to
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rovi
nces
on
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impl
emen
tatio
n of
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lect
roni
c E
lder
Abu
se
Reg
iste
r
Pro
vide
trai
ning
to
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rovi
nces
on
the
impl
emen
tatio
n of
E
lect
roni
c E
lder
Abu
se
Reg
iste
r
8.2.
2. C
hild
ren
St
rate
gic
Obj
ectiv
eH
igh-
Leve
l O
utpu
tsPe
rfor
man
ce
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Es
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/ 1
720
17/1
8
Stre
ngth
en
child
pro
tect
ion
serv
ices
and
im
prov
e th
e qu
ality
of E
arly
C
hild
hood
D
evel
opm
ent
(EC
D) s
ervi
ces
by 2
019
Pol
icy
on E
CD
EC
D p
olic
y N
ew in
dica
tor
EC
D P
olic
y de
velo
ped
Fina
lise
EC
D
Pol
icy
App
rova
l of t
he
EC
D p
olic
yC
apac
ity
build
ing
on th
e E
CD
Pol
icy
in
prov
ince
s
Mon
itor t
he
impl
emen
tatio
n of
th
e E
CD
Pol
icy
Cap
acity
to d
eliv
er
ECD
pro
gram
mes
st
reng
then
ed
thro
ugh
the
deve
lopm
ent o
f th
e D
SD H
uman
R
esou
rce
Plan
for
ECD
DS
D H
R P
lan
for
EC
D d
evel
oped
New
indi
cato
r N
ew in
dica
tor
Dra
ft H
R P
lan
for
EC
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evel
op th
e D
SD
H
R P
lan
for E
CD
App
rova
l of t
he
DS
D H
R P
lan
for
EC
D
Faci
litat
e th
e im
plem
enta
tion
of
the
DS
D H
R P
lan
for E
CD
Con
sulta
tion
repo
rtsN
ew in
dica
tor
New
indi
cato
rN
ew in
dica
tor
Faci
litat
e th
e de
velo
pmen
t of
an In
tegr
ated
HR
P
lan
for E
CD
--
ECD
infra
stru
ctur
e pl
an d
evel
oped
App
rove
d in
frast
ruct
ure
plan
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
r-
Dra
ft in
frast
ruct
ure
plan
EC
D
infra
stru
ctur
e pl
an
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
56
Acc
ess
to
qual
ity E
CD
P
rogr
amm
es
and
serv
ices
in
crea
sed
to 5
0%
by 2
019/
20
% in
crea
se
in n
umbe
r of
chi
ldre
n ac
cess
ing
EC
D
Pro
gram
mes
1 00
9 02
21
219
207
1 29
9 55
9In
crea
se n
umbe
r of
chi
ldre
n ac
cess
ing
EC
D
Pro
gram
mes
by
10%
(129
955
)
Incr
ease
num
ber
of c
hild
ren
acce
ssin
g E
CD
P
rogr
amm
es b
y 10
% (1
29 9
55.)
Incr
ease
num
ber
of c
hild
ren
acce
ssin
g E
CD
P
rogr
amm
es b
y 15
% (1
94 9
33)
Com
preh
ensi
ve
pack
age
of
serv
ices
for
child
ren
in
EC
D (n
utrit
ion,
im
mun
isat
ion,
lit
erac
y,
stim
ulat
ion)
Cap
acity
-bui
ldin
g re
ports
on
com
preh
ensi
ve
EC
D
Pro
gram
mes
New
indi
cato
rTh
e N
atio
nal
Inte
grat
ed P
lan
for E
CD
(Pha
se
1) a
ppro
ved
by
Cab
inet
on
18
Sep
tem
ber 2
013
Com
preh
ensi
ve
EC
D P
rogr
amm
e de
velo
ped
All
prov
ince
s ca
paci
tate
d on
th
e N
atio
nal
Ear
ly L
earn
ing
Dev
elop
men
t S
tand
ards
and
to
dat
e fo
ur
prov
ince
s ar
e re
gist
erin
g th
e E
CD
pro
gram
mes
Dra
ft co
mpr
ehen
sive
E
CD
Pro
gram
me
App
rova
l of t
he
com
preh
ensi
ve
EC
D P
rogr
amm
e
Cap
acity
bu
ildin
g on
the
com
preh
ensi
ve
EC
D P
rogr
amm
e in
pro
vinc
es
Mon
itor t
he
impl
emen
tatio
n of
the
com
preh
ensi
ve
EC
D P
rogr
amm
e
Uni
vers
al a
cces
s to
EC
D R
oll-o
ut
Pla
n
Mon
itorin
g re
ports
of t
he
impl
emen
tatio
n of
th
e R
oll-o
ut P
lan
in p
rovi
nces
New
indi
cato
rN
ew in
dica
tor
Fina
lised
Rol
l-out
P
lan
on E
CD
Cap
acity
bui
ldin
g
on th
e un
iver
sal
acce
ss o
n R
oll-
out P
lan
in
Pro
vinc
es
Faci
litat
e im
plem
enta
tion
of
the
Pla
n
Faci
litat
e im
plem
enta
tion
of
the
Pla
n
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
57
Legi
slat
ive
alig
nmen
t on
EC
D p
rovi
sion
m
unic
ipal
by-
law
spr
ovin
cial
le
gisl
atio
n
Chi
ldre
n’s
Act
on
EC
D p
rovi
sion
re
view
ed
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
rC
once
pt p
aper
on
the
legi
slat
ive
alig
nmen
t fo
r E
CD
Legi
slat
ive
EC
D
prov
isio
ning
al
igne
d
Cap
acity
bui
ldin
g on
the
alig
ned
EC
D le
gisl
atio
n
Fund
ing
Pol
icy
for
EC
D d
evel
oped
Fund
ing
Pol
icy
for
EC
D-
--
--
Fund
ing
Pol
icy
for
EC
DIn
crea
sed
acce
ss
to c
hild
car
e an
d pr
otec
tion
thro
ugh
adop
tion
serv
ices
Num
ber o
f ad
optio
ns
regi
ster
ed
Num
ber
of c
hild
ren
acce
ssin
g ad
optio
n se
rvic
es
incr
ease
d by
4,
7% to
1 6
96.
This
com
pris
ed
1 52
2 na
tiona
l an
d 17
4 in
ter-
coun
try a
dopt
ions
55%
incr
ease
in
the
num
ber o
f ch
ildre
n ad
opte
d (1
452
ado
ptio
n re
gist
ered
)
Incr
ease
the
num
ber o
f ch
ildre
n ad
opte
d by
10%
(198
0)
Incr
ease
the
num
ber o
f ch
ildre
n ad
opte
d by
10%
(217
8)
Reg
iste
r 80%
of
adop
tion
case
s re
ceiv
ed fr
om
cour
ts
Reg
iste
r 80%
of
adop
tion
case
s re
ceiv
ed fr
om
cour
ts
Stre
ngth
ened
ch
ild p
rote
ctio
n se
rvic
es
Mon
itorin
g re
ports
on
the
impl
emen
tatio
n of
Pro
gram
me
of A
ctio
n (P
oA)
on n
o vi
olen
ce
agai
nst c
hild
ren
New
indi
cato
r N
ew in
dica
tor
Mon
itor
impl
emen
tatio
n of
the
PoA
in
prov
ince
s
Mon
itor
impl
emen
tatio
n of
the
PoA
in
prov
ince
s
Mon
itor
impl
emen
tatio
n of
the
PoA
in
prov
ince
s
Rev
ise
plan
afte
r th
e m
id-te
rm
revi
ew o
f the
PoA
Mon
itor
impl
emen
tatio
n of
th
e P
oAN
umbe
r of
pers
ons
wor
king
w
ith c
hild
ren
scre
ened
aga
inst
th
e C
PR
32 9
35
empl
oyee
s w
orki
ng w
ith
child
ren
wer
e sc
reen
ed a
gain
st
Par
t B o
f the
CP
R
41 4
41
empl
oyee
s w
orki
ng w
ith
child
ren
scre
ened
ag
ains
t the
CP
R
Par
t B
20 0
00 p
erso
ns
wor
king
with
ch
ildre
n sc
reen
ed
agai
nst C
PR
P
art B
30 0
00 p
erso
ns
wor
king
with
ch
ildre
n sc
reen
ed
agai
nst C
PR
P
art B
100
000
pers
ons
wor
king
with
ch
ildre
n sc
reen
ed
agai
nst C
PR
P
art B
200
000
pers
ons
wor
king
with
ch
ildre
n sc
reen
ed
agai
nst C
PR
P
art B
Impl
emen
tatio
n of
Is
ibin
di M
odel
Th
e pr
ojec
t m
anag
emen
t of
fice
not f
ully
es
tabl
ishe
dA
proj
ect
coor
dina
tor w
as
appo
inte
d
Mon
itore
d im
plem
enta
tion
of
the
Isib
indi
Mod
el
in a
ll pr
ovin
ces
Dev
elop
an
impl
emen
tatio
n pl
an fo
r Isi
bind
i M
odel
Mon
itor t
he
impl
emen
tatio
n of
Is
ibin
di M
odel
in
prov
ince
s
Mon
itor t
he
impl
emen
tatio
n of
Is
ibin
di M
odel
in
prov
ince
s
Mon
itor t
he
impl
emen
tatio
n of
Is
ibin
di M
odel
in
prov
ince
s
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
58
Eva
luat
ion
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k co
mm
emor
ated
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k co
mm
emor
ated
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k co
mm
emor
ated
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
hel
d (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent,
Day
of a
n A
frica
n C
hild
an
d N
atio
nal
Chi
ldre
n’s
Day
)
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
hel
d (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent
and
Nat
iona
l C
hild
ren’
s D
ay)
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
hel
d (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent
and
Nat
iona
l C
hild
ren’
s D
ay)
Adv
ocac
y an
d ca
paci
ty b
uild
ing
cond
ucte
d on
chi
ldre
n’s
right
s an
d re
spon
sibi
litie
s
New
indi
cato
rC
hild
-Frie
ndly
C
omm
uniti
es
Fram
ewor
k an
d th
e N
atio
nal
Pla
n of
Act
ion
for
Chi
ldre
n
24 a
dvoc
acy
w
orks
hops
with
m
unic
ipal
ities
on
chi
ldre
n’s
right
s an
d re
spon
sibi
litie
s
8 na
tiona
l ad
voca
cy
and
capa
city
de
velo
pmen
t w
orks
hops
on
CR
R
9 s
ecto
r pr
ovin
cial
ad
voca
cy
and
capa
city
de
velo
pmen
t w
orks
hops
on
CR
R
9 s
ecto
r pr
ovin
cial
ad
voca
cy
and
capa
city
de
velo
pmen
t w
orks
hops
on
CR
R
Cap
acity
Bui
ldin
g
Pro
gram
mes
de
velo
ped
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
rD
evel
opm
ent
of th
e co
ncep
t do
cum
ent f
or
the
inte
grat
ed
Cap
acity
Bui
ldin
g Fr
amew
ork
Dev
elop
ing
the
draf
t and
co
nsul
tatio
n w
ith
stak
ehol
ders
on
the
Cap
acity
B
uild
ing
Fram
ewor
k
Fina
lisat
ion
and
appr
oval
of t
he
Cap
acity
Bui
ldin
g Fr
amew
ork
Impl
emen
tatio
n of
th
e Fo
ster
Car
e P
roje
ct P
lan
Aud
it R
epor
t on
Fos
ter C
are
Pla
cem
ents
New
indi
cato
rN
ew in
dica
tor
Aud
it on
cur
rent
Fo
ster
Car
e P
lace
men
ts
Aud
it on
cur
rent
Fo
ster
Car
e P
lace
men
ts
Rev
iew
of
Nat
iona
l Stra
tegi
c Fr
amew
ork
for
Fost
er C
are
Faci
litat
e th
e de
velo
pmen
t of
pro
vinc
ial
stra
tegi
es
Impl
emen
tatio
n of
the
Tran
sfor
mat
ion
plan
for
Chi
ld
and
Yout
h C
are
Cen
tres
(CY
CC
s)
Mon
itorin
g re
ports
on
the
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
of C
YC
C
New
indi
cato
rM
onito
red
impl
emen
tatio
n of
tran
sfor
mat
ion
plan
for C
YC
Cs
in
9 pr
ovin
ces
Mon
itor t
he
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
in p
rovi
nces
Mon
itor t
he
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
in p
rovi
nces
Mon
itor t
he
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
in p
rovi
nces
Rev
iew
of t
he
natio
nal s
trate
gic
fram
ewor
k fo
r the
tra
nsfo
rmat
ion
of
CY
CC
s
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
59
Eva
luat
ion
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k co
mm
emor
ated
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k co
mm
emor
ated
Nat
iona
l Chi
ld
Pro
tect
ion
Wee
k co
mm
emor
ated
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
hel
d (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent,
Day
of a
n A
frica
n C
hild
an
d N
atio
nal
Chi
ldre
n’s
Day
)
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
hel
d (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent
and
Nat
iona
l C
hild
ren’
s D
ay)
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
hel
d (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent
and
Nat
iona
l C
hild
ren’
s D
ay)
Adv
ocac
y an
d ca
paci
ty b
uild
ing
cond
ucte
d on
chi
ldre
n’s
right
s an
d re
spon
sibi
litie
s
New
indi
cato
rC
hild
-Frie
ndly
C
omm
uniti
es
Fram
ewor
k an
d th
e N
atio
nal
Pla
n of
Act
ion
for
Chi
ldre
n
24 a
dvoc
acy
w
orks
hops
with
m
unic
ipal
ities
on
chi
ldre
n’s
right
s an
d re
spon
sibi
litie
s
8 na
tiona
l ad
voca
cy
and
capa
city
de
velo
pmen
t w
orks
hops
on
CR
R
9 s
ecto
r pr
ovin
cial
ad
voca
cy
and
capa
city
de
velo
pmen
t w
orks
hops
on
CR
R
9 s
ecto
r pr
ovin
cial
ad
voca
cy
and
capa
city
de
velo
pmen
t w
orks
hops
on
CR
R
Cap
acity
Bui
ldin
g
Pro
gram
mes
de
velo
ped
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
rD
evel
opm
ent
of th
e co
ncep
t do
cum
ent f
or
the
inte
grat
ed
Cap
acity
Bui
ldin
g Fr
amew
ork
Dev
elop
ing
the
draf
t and
co
nsul
tatio
n w
ith
stak
ehol
ders
on
the
Cap
acity
B
uild
ing
Fram
ewor
k
Fina
lisat
ion
and
appr
oval
of t
he
Cap
acity
Bui
ldin
g Fr
amew
ork
Impl
emen
tatio
n of
th
e Fo
ster
Car
e P
roje
ct P
lan
Aud
it R
epor
t on
Fos
ter C
are
Pla
cem
ents
New
indi
cato
rN
ew in
dica
tor
Aud
it on
cur
rent
Fo
ster
Car
e P
lace
men
ts
Aud
it on
cur
rent
Fo
ster
Car
e P
lace
men
ts
Rev
iew
of
Nat
iona
l Stra
tegi
c Fr
amew
ork
for
Fost
er C
are
Faci
litat
e th
e de
velo
pmen
t of
pro
vinc
ial
stra
tegi
es
Impl
emen
tatio
n of
the
Tran
sfor
mat
ion
plan
for
Chi
ld
and
Yout
h C
are
Cen
tres
(CY
CC
s)
Mon
itorin
g re
ports
on
the
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
of C
YC
C
New
indi
cato
rM
onito
red
impl
emen
tatio
n of
tran
sfor
mat
ion
plan
for C
YC
Cs
in
9 pr
ovin
ces
Mon
itor t
he
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
in p
rovi
nces
Mon
itor t
he
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
in p
rovi
nces
Mon
itor t
he
impl
emen
tatio
n of
th
e tra
nsfo
rmat
ion
plan
in p
rovi
nces
Rev
iew
of t
he
natio
nal s
trate
gic
fram
ewor
k fo
r the
tra
nsfo
rmat
ion
of
CY
CC
s
Pol
icy
on
stab
ilisa
tion
of
stre
et c
hild
ren
in C
YC
Cs
impl
emen
ted
Pol
icy
on
stab
ilisa
tion
of
stre
et c
hild
ren
in C
YC
Cs
impl
emen
ted
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
rA
ppro
val o
f the
D
raft
Pol
icy
Cap
acity
bui
ldin
g on
the
polic
y on
st
abili
satio
n of
st
reet
chi
ldre
n in
C
YC
Cs
Mon
itor t
he
impl
emen
tatio
n of
the
polic
y on
th
e st
abili
satio
n of
st
reet
chi
ldre
n in
th
e C
YC
Cs
Nat
iona
l R
egis
ter
for C
hild
-Hea
ded
Hou
seho
lds
(CH
H)
Mon
itorin
g re
ports
of
the
Reg
iste
r on
CH
H
New
indi
cato
r85
5 ch
ildre
n on
N
atio
nal R
egis
ter
Mer
ge p
rovi
ncia
l da
ta o
f re
cogn
ised
CH
H
in 9
pro
vinc
es
into
a N
atio
nal
Reg
iste
r
Man
age
and
mon
itor R
egis
ter
on C
HH
Man
age
and
mon
itor
the
Reg
iste
r on
CH
H
Man
age
and
mon
itor
the
Reg
iste
r on
CH
H
Rev
iew
ed
Chi
ldre
n’s
Act
A
men
dmen
ts to
th
e C
hild
ren’
s A
ctC
hild
ren’
s A
ct
2005
Dra
ft am
endm
ent
Bill
is fi
nalis
ed
Fina
lise
Am
endm
ent B
ill
to th
e C
hild
ren’
s A
ct
App
rova
l of
the
Chi
ldre
n’s
Sec
ond
A
men
dmen
t Bill
by
Cab
inet
Intro
duct
ion
of th
e C
hild
ren’
s se
cond
A
men
dmen
t Bill
to
Par
liam
ent
Mon
itor
impl
emen
tatio
n an
d co
mpl
ianc
e to
pro
visi
ons
of C
hild
ren’
s A
ct (S
econ
d A
men
dmen
t)
Intro
duct
ion
of th
e C
hild
ren’
s Th
ird
Am
endm
ent B
ill
to C
abin
etS
treng
then
ch
ild ri
ghts
, go
vern
ance
an
d co
mpl
ianc
e sy
stem
s
Pro
vinc
ial
wor
ksho
ps h
eld
on c
hild
righ
ts
gove
rnan
ce a
nd
com
plia
nce
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
r9
prov
inci
al
wor
ksho
ps o
n ch
ild ri
ghts
go
vern
ance
and
co
mpl
ianc
e
Mon
itor c
hild
rig
hts
gove
rnan
ce
and
com
plia
nce
Mon
itor c
hild
rig
hts
gove
rnan
ce
and
com
plia
nce
Stre
ngth
ened
U
lwaz
i N
gaba
ntw
ana
data
sys
tem
and
pr
oduc
e A
nnua
l R
epor
t on
the
stat
us o
f chi
ldre
n
Num
ber o
f Ulw
azi
Nga
bant
wan
a da
ta s
yste
m
user
s ca
paci
tate
d
New
indi
cato
rN
ew in
dica
tor
Dev
elop
men
t of
the
Ulw
azi
Nga
bant
wan
a da
ta s
yste
m
100
Ulw
azi
Nga
bant
wan
a da
ta s
yste
m
user
s ca
paci
tate
d
300
Ulw
azi
Nga
bant
wan
a da
ta s
yste
m
user
s ca
paci
tate
d
500
Ulw
azi
Nga
bant
wan
a da
ta s
yste
m
user
s ca
paci
tate
d
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
60
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hE
CD
Pol
icy
Qua
rterly
App
rova
l of t
he E
CD
po
licy
Req
uest
app
rova
l for
ga
zetti
ng a
nd g
azet
te
for p
ublic
com
men
ts
Con
solid
ate
inpu
ts o
n th
e E
CD
Pol
icy
App
rove
d E
CD
Pol
icy
by C
abin
etD
evel
op th
e ro
ll-ou
t pla
n fo
r the
im
plem
enta
tion
of th
e E
CD
Pol
icy
DS
D H
R P
lan
for E
CD
de
velo
ped
Qua
rterly
D
evel
op th
e D
SD
HR
P
lan
for E
CD
-C
onsu
ltatio
ns in
all
prov
ince
sC
onsu
ltatio
ns in
all
prov
ince
s
Nat
iona
l wor
ksho
p
Fina
lise
for D
SD
HR
P
lan
Con
sulta
tion
repo
rtsQ
uarte
rlyFa
cilit
ate
the
deve
lopm
ent o
f an
Inte
grat
ed H
R P
lan
for
EC
D
Con
sulta
tion
with
st
akeh
olde
rsC
onsu
ltatio
n w
ith
stak
ehol
ders
Con
sulta
tion
with
st
akeh
olde
rsC
onsu
ltatio
n w
ith
stak
ehol
ders
% in
crea
se in
num
ber
of c
hild
ren
acce
ssin
g E
CD
Pro
gram
mes
Qua
rterly
Incr
ease
num
ber o
f ch
ildre
n ac
cess
ing
EC
D P
rogr
amm
es b
y 10
%
(129
955
)
2%
3%
3%
2%
Cap
acity
-bui
ldin
g R
epor
ts o
n C
ompr
ehen
sive
EC
D
Pro
gram
mes
Qua
rterly
App
rova
l of t
he
com
preh
ensi
ve E
CD
P
rogr
amm
e
Req
uest
app
rova
l for
ga
zetti
ng a
nd g
azet
te
for p
ublic
com
men
ts
Con
solid
ate
inpu
ts o
n th
e C
ompr
ehen
sive
E
CD
Pro
gram
me
App
rove
d C
ompr
ehen
sive
EC
D
Pro
gram
me
Dev
elop
the
roll-
out p
lan
for t
he
impl
emen
tatio
n of
the
Com
preh
ensi
ve E
CD
P
rogr
amm
e
Mon
itorin
g re
ports
of
the
impl
emen
tatio
n of
th
e R
oll-o
ut P
lan
in
prov
ince
s
Qua
rterly
Cap
acity
bui
ldin
g o
n th
e un
iver
sal a
cces
s on
Rol
l-out
Pla
n in
P
rovi
nces
Cap
acity
bui
ldin
g on
th
e un
iver
sal a
cces
s R
oll-o
ut P
lan
in
prov
ince
s
Cap
acity
bui
ldin
g on
th
e un
iver
sal a
cces
s R
oll-o
ut P
lan
in
prov
ince
s
Cap
acity
bui
ldin
g on
th
e un
iver
sal a
cces
s R
oll-o
ut P
lan
in
prov
ince
s
Cap
acity
bui
ldin
g on
th
e un
iver
sal a
cces
s R
oll-o
ut P
lan
in
prov
ince
C
hild
ren’
s A
ct o
n E
CD
pr
ovis
ion
revi
ewed
Qua
rterly
Con
cept
pap
er o
n th
e le
gisl
ativ
e al
ignm
ent f
or
EC
D
Con
cept
pap
er o
n th
e le
gisl
ativ
e al
ignm
ent f
or
EC
D d
evel
oped
Con
sulta
tions
on
the
conc
ept p
aper
on
legi
slat
ive
EC
D
prov
isio
ning
with
P
rovi
nces
at N
CC
PF
Nat
iona
l Wor
ksho
p on
the
legi
slat
ive
alig
nmen
t for
EC
D
prov
isio
ning
Con
solid
atio
n on
the
inpu
ts re
ceiv
ed fo
r fin
alis
atio
n on
the
legi
slat
ive
alig
nmen
t fo
r EC
D d
evel
oped
and
co
nsul
ted
in P
rovi
nces
Fu
ndin
g P
olic
y fo
r E
CD
Ann
ually
--
--
-
Num
ber o
f ado
ptio
ns
regi
ster
ed
Qua
rterly
Incr
ease
the
num
ber
of c
hild
ren
adop
ted
by
10%
(217
8)
544
544
545
545
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
61
Mon
itorin
g re
ports
on
the
impl
emen
tatio
n of
P
oA o
n no
vio
lenc
e ag
ains
t chi
ldre
n
Qua
rterly
Mon
itor i
mpl
emen
tatio
n of
the
PoA
in
prov
ince
s -
Mon
itor i
mpl
emen
tatio
n of
the
PoA
in 3
pr
ovin
ces
Mon
itor i
mpl
emen
tatio
n of
the
PoA
in 3
pr
ovin
ces
Mon
itor i
mpl
emen
tatio
n of
the
PoA
in 3
pr
ovin
ces
Num
ber o
f per
sons
w
orki
ng w
ith c
hild
ren
scre
ened
aga
inst
the
CP
R
Qua
rterly
30
000
per
sons
w
orki
ng w
ith c
hild
ren
scre
ened
aga
inst
CP
R
Par
t B
7 50
07
500
7 50
07
500
Impl
emen
tatio
n of
Is
ibin
di M
odel
Q
uarte
rlyM
onito
r the
im
plem
enta
tion
of
Isib
indi
Mod
el in
pr
ovin
ces
Col
late
and
ana
lyse
in
form
atio
n fro
m th
e pr
ovin
ces
on th
e co
mm
unity
chi
ld a
nd
yout
h ca
re s
ervi
ces
thro
ugh
the
Isib
indi
Mod
el
Col
late
and
ana
lyse
in
form
atio
n fro
m
the
pro
vinc
es o
n th
e co
mm
unity
chi
ld a
nd
yout
h ca
re s
ervi
ces
thro
ugh
the
Isib
indi
Mod
el
Col
late
and
ana
lyse
in
form
atio
n fro
m
the
pro
vinc
es o
n th
e co
mm
unity
chi
ld a
nd
yout
h ca
re s
ervi
ces
thro
ugh
the
Isib
indi
Mod
el
Col
late
and
ana
lyse
in
form
atio
n fro
m th
e
prov
ince
s o
n th
e im
plem
enta
tion
of th
eIs
ibin
di M
odel
Con
solid
ate
and
com
pile
a p
rogr
ess
repo
rt on
the
impl
emen
tatio
n of
the
com
mun
ity c
hild
and
yo
uth
care
ser
vice
s th
roug
h th
e Is
ibin
di
Mod
elE
valu
atio
n N
atio
nal
Chi
ld P
rote
ctio
n W
eek
Qua
rterly
3 ch
ild p
rote
ctio
n aw
aren
ess
and
parti
cipa
tion
sess
ions
he
ld (C
hild
Pro
tect
ion
Wee
k, N
atio
nal
Chi
ldre
n’s
Par
liam
ent,
Day
of a
n A
frica
n C
hild
an
d N
atio
nal C
hild
ren’
s D
ay)
Pre
para
tion
and
com
mem
orat
ion
of
Chi
ld P
rote
ctio
n W
eek
2014
1 N
atio
nal C
hild
ren’
s P
arlia
men
t hel
d (J
uly)
1 N
atio
nal C
hild
ren’
s D
ay c
eleb
rate
d (N
ovem
ber)
Eva
luat
ion
Rep
ort o
n C
hild
Pro
tect
ion
and
Par
ticip
atio
n
Adv
ocac
y an
d ca
paci
ty b
uild
ing
cond
ucte
d on
ch
ildre
n’s
right
s an
d re
spon
sibi
litie
s
Qua
rterly
8 na
tiona
l adv
ocac
y an
d ca
paci
ty
deve
lopm
ent
wor
ksho
ps o
n C
RR
Con
cept
doc
umen
t an
d de
velo
pmen
t of
cap
acity
bui
ldin
g m
ater
ials
3 ad
voca
cy a
nd
capa
city
bui
ldin
g w
orks
hops
2 ad
voca
cy a
nd
capa
city
bui
ldin
g w
orks
hops
3 ad
voca
cy a
nd
capa
city
bui
ldin
g
wor
ksho
ps
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
62
Cap
acity
bui
ldin
g
prog
ram
mes
de
velo
ped
Ann
ually
D
evel
opm
ent o
f the
co
ncep
t doc
umen
t for
th
e In
tegr
ated
Cap
acity
B
uild
ing
Fram
ewor
k
--
-C
once
pt d
ocum
ent f
or
the
Inte
grat
ed C
apac
ity
Bui
ldin
g Fr
amew
ork
Aud
it R
epor
t on
Fost
er
Car
e P
lace
men
ts
Qua
rterly
Aud
it on
cur
rent
Fos
ter
Car
e P
lace
men
ts-
Aud
it of
sel
ecte
d cu
rren
t fos
ter c
are
fam
ilies
in 6
pro
vinc
es
Aud
it of
sel
ecte
d cu
rren
t fos
ter c
are
fam
ilies
in 6
pro
vinc
es
Aud
it R
epor
t com
plet
ed
Mon
itorin
g re
ports
on
the
impl
emen
tatio
n of
the
trans
form
atio
n pl
an o
f CY
CC
Qua
rterly
Mon
itor t
he
impl
emen
tatio
n of
the
trans
form
atio
n pl
an in
pr
ovin
ces
Mon
itor t
he
impl
emen
tatio
n of
the
trans
form
atio
n st
rate
gy
of C
YC
C in
3 p
rovi
nces
Mon
itor t
he
impl
emen
tatio
n of
the
trans
form
atio
n st
rate
gy
of C
YC
C in
3 p
rovi
nces
Mon
itor t
he
impl
emen
tatio
n of
the
trans
form
atio
n st
rate
gy
of C
YC
C in
3 p
rovi
nces
Com
pile
Ann
ual R
epor
t on
the
mon
itorin
g of
th
e im
plem
enta
tion
of th
e pr
ovin
cial
tra
nsfo
rmat
ion
stra
tegi
es o
f CY
CC
Pol
icy
on s
tabi
lisat
ion
of s
treet
chi
ldre
n in
C
YC
Cs
impl
emen
ted
Qua
rterly
App
rova
l of t
he D
raft
Pol
icy
Pre
sent
the
docu
men
t to
the
rele
vant
foru
ms
for i
nput
s an
d to
th
e D
DG
For
um fo
r ap
prov
al
Pre
sent
the
docu
men
t to
the
rele
vant
foru
ms
for a
ppro
val
Pre
sent
the
docu
men
t to
the
rele
vant
foru
ms
of S
ocia
l Dev
elop
men
t fo
r app
rova
l
Fina
lise
the
polic
y on
the
stab
ilisa
tion
of s
treet
chi
ldre
n in
C
YC
Cs
Mon
itorin
g re
ports
of
the
regi
ster
on
CH
H
Qua
rterly
Man
age
and
mon
itor
regi
ster
on
CH
H
Col
late
and
ana
lyse
da
ta o
n re
cogn
ised
C
HH
from
9 p
rovi
nces
Col
late
and
ana
lyse
da
ta o
n re
cogn
ised
C
HH
from
9 p
rovi
nces
Col
late
and
ana
lyse
da
ta o
n re
cogn
ised
C
HH
from
9 p
rovi
nces
Col
late
and
ana
lyse
da
ta o
n re
cogn
ised
C
HH
from
9 p
rovi
nces
Am
endm
ents
to th
e C
hild
ren’
s A
ctQ
uarte
rlyA
ppro
val o
f the
C
hild
ren’
s S
econ
d
Am
endm
ent B
ill b
y C
abin
et
Ref
erra
l of S
econ
d A
men
dmen
t Bill
to
Par
liam
enta
ry
Com
mitt
ees
Con
sulta
tion
with
P
arlia
men
tary
C
omm
ittee
s on
Sec
ond
Am
endm
ent B
ill
Con
sulta
tion
with
P
arlia
men
tary
C
omm
ittee
s on
Sec
ond
Am
endm
ent B
ill
Con
sulta
tion
with
P
arlia
men
tary
C
omm
ittee
s on
Sec
ond
Am
endm
ent B
ill
Pro
vinc
ial w
orks
hops
he
ld o
n ch
ild ri
ghts
go
vern
ance
and
co
mpl
ianc
e
Qua
rterly
9 pr
ovin
cial
wor
ksho
ps
on c
hild
righ
ts
gove
rnan
ce a
nd
com
plia
nce
-3
33
Num
ber o
f Ulw
azi
Nga
bant
wan
a da
ta s
yste
m u
sers
ca
paci
tate
d
Qua
rterly
100
Ulw
azi
Nga
bant
wan
a da
ta s
yste
m u
sers
ca
paci
tate
d
2525
2525
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
63
8.2.
3. S
ocia
l Crim
e P
reve
ntio
n an
d Vi
ctim
Em
pow
erm
ent
Stra
tegi
c O
bjec
tive
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Red
uce
the
inci
denc
es o
f so
cial
crim
e,
subs
tanc
e ab
use
and
faci
litat
e th
e pr
ovis
ion
of
supp
ort s
ervi
ces
to ta
rget
gro
ups
by 2
019
Chi
ld J
ustic
e A
ct
impl
emen
ted
Acc
redi
ted
serv
ice
prov
ider
s pr
ovid
ing
dive
rsio
n pr
ogra
mm
es
369
prac
titio
ners
an
d se
rvic
e pr
ovid
ers
wer
e tra
ined
: 223
on
the
Soc
ial
Crim
e P
reve
ntio
n P
rogr
amm
es,
and
146
on th
e A
ccre
dita
tion
of D
iver
sion
S
ervi
ces
155
accr
edite
d se
rvic
e pr
ovid
ers
prov
idin
g di
vers
ion
prog
ram
mes
155
accr
edite
d se
rvic
e pr
ovid
ers
prov
idin
g di
vers
ion
prog
ram
mes
Mon
itor
accr
edite
d se
rvic
e pr
ovid
ers
prov
idin
g di
vers
ion
prog
ram
mes
in 9
pr
ovin
ces
Mon
itor
accr
edite
d se
rvic
e pr
ovid
ers
prov
idin
g di
vers
ion
prog
ram
mes
in 9
pr
ovin
ces
Mon
itor
accr
edite
d se
rvic
e pr
ovid
ers
prov
idin
g di
vers
ion
prog
ram
mes
in 9
pr
ovin
ces
Rev
iew
ed P
olic
y Fr
amew
ork
on
Acc
redi
tatio
n of
Div
ersi
on
Ser
vice
s
Pol
icy
Fram
ewor
k on
Acc
redi
tatio
n of
Div
ersi
on
Ser
vice
s
Pol
icy
Fram
ewor
k on
Acc
redi
tatio
n of
Div
ersi
on
Ser
vice
s
Pol
icy
Fram
ewor
k on
Acc
redi
tatio
n of
Div
ersi
on
Ser
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A
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on
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Faci
litat
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impl
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tatio
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tatio
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Impl
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Mon
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ports
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impl
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th
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ports
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LA
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ND
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AN
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RF
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LA
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68
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dQ
uarte
rly
52 Y
outh
Clu
bs
1717
18-
App
rove
d Yo
uth
Dev
elop
men
t Stra
tegy
20
15 –
202
0
Ann
ually
Yout
h D
evel
opm
ent
Stra
tegy
201
5 –
2020
-
--
Yout
h D
evel
opm
ent
Stra
tegy
201
5 –
2020
Num
ber o
f you
ths
parti
cipa
ting
in
Ski
lls D
evel
opm
ent
Pro
gram
me
Qua
rterly
7 00
0 yo
uths
pa
rtici
patin
g in
S
kills
Dev
elop
men
t P
rogr
amm
e
1750
1750
1750
1750
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
73
8.2.
5. H
IV a
nd A
IDS
Stra
tegi
c ob
ject
ives
Hig
h-le
vel
outp
uts
Perf
orm
ance
in
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
perf
orm
ance
20
14/1
5
Med
ium
-ter
m ta
rget
s
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
Con
tribu
te to
the
redu
ctio
n in
HIV
ris
ky b
ehav
iour
s an
d pr
omot
e ps
ycho
soci
al
wel
lbei
ng
amon
gst
targ
eted
ke
y po
pula
tions
by
201
9
Stre
ngth
ened
ps
ycho
soci
al
supp
ort s
ervi
ces
to o
rpha
ns
and
vuln
erab
le
child
ren
and
othe
r ta
rget
gro
ups
mad
e vu
lner
able
by
HIV
and
AID
S
Num
ber o
f PS
S
bene
ficia
ries
reac
hed
1 21
3 54
9 (5
01 2
29
hous
ehol
ds,
665
799
OV
C, 1
0 26
8 ch
ild-h
eade
d ho
useh
olds
an
d 3
6 25
3 yo
uth
–hea
ded
hous
ehol
ds)
PS
S G
uide
lines
de
velo
ped
Mod
ule
6 w
as
deve
lope
d an
d al
igne
d w
ith u
nit
stan
dard
sA
sses
smen
t m
ater
ials
for
Mod
ules
1-5
de
velo
ped
Rea
ch 1
900
000
R
each
2 1
00 0
00
Rea
ch 2
300
000
Rea
ch 2
500
000
Impl
emen
tatio
n of
soc
ial a
nd
bahv
iour
cha
nge
prog
ram
mes
Num
ber o
f im
plem
ento
rs
train
ed
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
rTr
ain
500
impl
emen
tors
on
soci
al b
ehav
iour
ch
ange
Trai
n 50
0 im
plem
ento
rs o
n so
cial
beh
avio
ur
chan
ge
Trai
n 50
0 im
plem
ento
rs o
n so
cial
beh
avio
ur
chan
ge
Dev
elop
HIV
and
A
IDS
com
pete
nt
com
mun
ities
th
roug
h ca
paci
ty
enha
ncem
ent
prog
ram
mes
th
roug
h ca
paci
ty
enha
ncem
ent
prog
ram
mes
Num
ber o
f fa
cilit
ator
s tra
ined
on
CC
E
147
7393
Trai
n 30
0 fa
cilit
ator
s on
C
CE
Trai
n 40
0 fa
cilit
ator
s on
C
CE
Trai
n 50
0 fa
cilit
ator
s on
C
CE
Pol
icy
Gui
delin
es
for u
tilis
atio
n of
com
mun
ity
base
d w
orke
rs
with
in th
e S
ocia
l D
evel
opm
ent
Sec
tor (
SD
S)
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
rD
raft
Pol
icy
Gui
delin
es
for u
tilis
atio
n of
com
mun
ity
base
d w
orke
rs
with
in th
e S
ocia
l D
evel
opm
ent
Sec
tor (
SD
S)
Pol
icy
Gui
delin
es
for u
tilis
atio
n of
com
mun
ity
base
d w
orke
rs
with
in th
e S
ocia
l D
evel
opm
ent
Sec
tor (
SD
S)
Faci
litat
e im
plem
enta
tion
of th
e P
olic
y an
d G
uide
lines
w
ithin
the
Soc
ial
Dev
elop
men
t S
ecto
r (S
DS
)
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
74
Num
ber o
f tra
inee
s o
n H
IV
and
AID
S re
late
d pr
ogra
mm
es
New
indi
cato
rN
ew in
dica
tor
Trai
n 19
00
com
mun
ity
care
give
rs
Trai
n 19
00
com
mun
ity
care
give
rs o
n ps
ycho
soci
al
prog
ram
mes
Trai
n 19
00
com
mun
ity
care
give
rs o
n ps
ycho
soci
al
prog
ram
mes
Trai
n 19
00
com
mun
ity
care
give
rs o
n ps
ycho
soci
al
prog
ram
mes
New
indi
cato
r24
3 C
BO
s90
HC
BC
or
gani
satio
ns
train
ed
Trai
n 40
0 C
BO
s Tr
ain
400
CB
Os
on C
BIM
STr
ain
400
CB
Os
on C
BIM
STr
ain
400
CB
Os
on C
BIM
S
New
indi
cato
rN
ew in
dica
tor
Trai
n 12
0 O
ffici
als
on C
BIM
S
data
qua
lity
m
anag
emen
t
Trai
n 12
0 O
ffici
als
on C
BIM
S
data
qua
lity
m
anag
emen
t
Trai
n 12
0 O
ffici
als
on C
BIM
S
data
qua
lity
m
anag
emen
t
Trai
n 12
0 O
ffici
als
on C
BIM
S
data
qua
lity
m
anag
emen
t
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hN
umbe
r of P
SS
be
nefic
iarie
s re
ache
d Q
uarte
rly
Rea
ch 2
100
000
52
5 00
052
5 00
052
5 00
052
5 00
0
Num
ber o
f im
plem
enta
tors
trai
ned
Qua
rterly
Trai
n 50
0 im
plem
enta
tors
in
soci
al b
ehav
iour
ch
ange
100
250
100
50
Num
ber o
f fac
ilita
tors
tra
ined
on
CC
EQ
uarte
rly
Trai
n 30
0 fa
cilit
ator
s on
C
CE
7575
7575
Pol
icy
Gui
delin
es
for u
tilis
atio
n of
co
mm
unity
-bas
ed
wor
kers
with
in th
e S
DS
Ann
ually
D
raft
Pol
icy
Gui
delin
es
for u
tilis
atio
n of
co
mm
unity
-bas
ed
wor
kers
with
in th
e S
DS
--
-D
raft
Pol
icy
Gui
delin
es
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
75
Num
ber o
f tra
inee
s
on H
IV a
nd A
IDS
re
late
d pr
ogra
mm
es
Qua
rterly
Trai
n 19
00 c
omm
unity
ca
regi
vers
on
psyc
hoso
cial
pr
ogra
mm
es
600
600
600
600
Qua
rterly
Tr
ain
400
CB
Os
on
CB
IMS
100
100
100
100
Qua
rterly
Trai
n 12
0 O
ffici
als
on
CB
IMS
dat
a qu
ality
m
anag
emen
t
3030
3030
8.2.
6. R
ight
s of
Per
sons
with
Dis
abili
ties
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ceEs
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts
2012
/13
2013
/14
2015
/16
2016
/17
2017
/18
To p
rom
ote,
pr
otec
t and
em
pow
er p
erso
ns
with
dis
abili
ties
thro
ugh
the
deve
lopm
ent a
nd
impl
emen
tatio
n of
legi
slat
ion,
po
licie
s an
d pr
ogra
mm
es
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
fin
alis
ed a
nd
impl
emen
tatio
n
tool
s de
velo
ped
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
Dra
ft N
atio
nal
Dis
abili
ty R
ight
s P
olic
y
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
Fr
amew
ork
rele
ased
for
publ
ic c
omm
ent
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
final
ised
Dev
elop
a
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
and
im
plem
enta
tion
tool
s
Faci
litat
e th
e im
plem
enta
tion
of
the
Pol
icy
Faci
litat
e th
e im
plem
enta
tion
of
the
Pol
icy
Acc
ess
to
disa
bilit
y w
elfa
re
serv
ices
that
pr
omot
e di
gnity
, em
pow
erm
ent
and
self-
relia
nce
impr
oved
Cos
ted
norm
s an
d st
anda
rds
for r
esid
entia
l fa
cilit
ies
New
indi
cato
rP
olic
y gu
idel
ines
fo
r res
iden
tial
faci
litie
s fo
r pe
rson
s w
ith
disa
bilit
ies
in
plac
e
Nor
ms
and
stan
dard
s an
d po
licy
guid
elin
es
for r
esid
entia
l fa
cilit
ies
deve
lope
d an
d ap
prov
ed
Cos
ting
of n
orm
s an
d st
anda
rds
for r
esid
entia
l fa
cilit
ies
Sup
port
the
impl
emen
tatio
n of
the
polic
y gu
idel
ines
and
no
rms
and
stan
dard
s fo
r re
side
ntia
l fa
cilit
ies
in
prov
ince
s
Sup
port
the
impl
emen
tatio
n of
the
polic
y gu
idel
ines
and
no
rms
and
stan
dard
s fo
r re
side
ntia
l fa
cilit
ies
in
prov
ince
s
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
76
Tran
sfor
mat
ion
Pla
n fo
r pro
tect
ive
wor
ksho
ps
New
indi
cato
rN
ew in
dica
tor
Pol
icy
Gui
delin
es
for p
rote
ctiv
e w
orks
hops
Dev
elop
the
Tran
sfor
mat
ion
Pla
n fo
r pro
tect
ive
wor
ksho
ps
Cos
ted
impl
emen
tatio
n pl
an fo
r pro
tect
ion
wor
ksho
ps
Sup
port
the
im
plem
enta
tion
of
the
trans
form
atio
n pl
an fo
r pro
tect
ive
wor
ksho
ps i
n pr
ovin
ces
Dis
abili
ty
Ineq
ualit
y In
dex
in p
lace
to
track
impa
ct o
f se
rvic
e de
liver
y on
equ
itabl
e ou
tcom
es fo
r pe
rson
s w
ith
disa
bilit
ies
Dis
abili
ty
Ineq
ualit
y In
dex
New
indi
cato
rN
ew in
dica
tor
Nat
iona
l Dis
abili
ty
Rig
hts
Indi
cato
r M
atrix
and
M&
E
Fram
ewor
k de
velo
ped
Fina
lise
the
Dis
abili
ty
Ineq
ualit
y In
dex
Trac
k pr
ogre
ss
mad
e in
red
ucin
g in
equa
lity
expe
rienc
ed b
y pe
rson
s w
ith
disa
bilit
ies
Trac
k pr
ogre
ss
mad
e in
red
ucin
g in
equa
lity
expe
rienc
ed b
y pe
rson
s w
ith
disa
bilit
ies
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
hN
atio
nal D
isab
ility
R
ight
s P
olic
yQ
uarte
rly
Dev
elop
a N
atio
nal
Dis
abili
ty R
ight
s P
olic
y
and
impl
emen
tatio
n to
ols
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
final
ised
Nat
iona
l Dis
abili
ty
Rig
hts
Pol
icy
impl
emen
tatio
n to
ols
rele
ased
for p
ublic
co
mm
ent
-Fi
nalis
e N
atio
nal
Dis
abili
ty R
ight
s P
olic
y im
plem
enta
tion
tool
s
Cos
ted
norm
s an
d st
anda
rds
for
resi
dent
ial f
acili
ties
Qua
rterly
Cos
ting
of n
orm
s an
d st
anda
rds
for
resi
dent
ial f
acili
ties
--
Con
duct
cos
ting
of
norm
s an
d st
anda
rds
Cos
ted
noem
and
st
anda
rds
Tran
sfor
mat
ion
Pla
n fo
r pr
otec
tive
wor
ksho
psQ
uarte
rlyD
evel
op th
e Tr
ansf
orm
atio
n P
lan
for
prot
ectiv
e w
orks
hops
-D
raft
Tran
sfor
mat
ion
Pla
n fo
r pro
tect
ive
wor
ksho
ps
Con
duct
con
sulta
tions
in
nin
e pr
ovin
ces
Fina
lise
the
Tran
sfor
mat
ion
Pla
n
Dis
abili
ty In
equa
lity
Inde
xQ
uarte
rlyFi
nalis
e th
e D
isab
ility
In
equa
lity
Inde
x D
isab
ility
Ineq
ualit
y In
dex
Fram
ewor
k de
velo
ped
--
2015
/16
Dis
abili
ty
Ineq
ualit
y R
epor
t fin
alis
ed
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
77
8.3. Reconciling Performance Targets with the Budget and MTEF
8.3.1. Expenditure Estimates
Subprogramme Expenditure Outcome Adjusted Appropriation
Medium-Term Expenditure Estimate
R thousand 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/181. Service Standards 23,875 24,947 26,870 33,009 27,561 28,683 30,247
2. Substance Abuse 14,937 12,911 29,485 62,713 62,570 63,214 16,4173. Older Persons 11,387 19,307 22,371 23,163 20,701 21,299 22,1124. People with Disabilities 17,826 22,692 20,457 28,790 28,494 30,052 31,8685. Children 52,663 63,970 65,539 69,171 80,295 83,357 87,4016. Families 6,938 8,272 6,338 8,087 8,744 8,959 9,4547. Social Crime Prevention
and Victim Empowerment 23,832 29,579 39,775 52,842 59,875 62,413 65,2408. Youth 5,597 12,427 22,169 15,185 13,197 13,804 14,3789. HIV and AIDS 66,856 72,215 77,504 79,383 81,219 85,314 89,71310. Social Workers
Scholarships 244,000 256,000 250,000 264,000 276,144 290,780 305,31911. Programme Management 2,715 2,505 5,885 3,572 3,562 3,704 3,907Total 470,626 524,825 566,393 639,915 662,362 691,579 676,056
Economic ClassificationCurrent Payments 158,956 198,930 245,182 269,743 255,174 265,606 278,831Compensation of employees 84,461 89,246 102,494 105,730 120,093 126,840 134,008Goods and services 74,495 109,684 142,688 164,013 135,081 138,766 144,823of which:
Communication 1,806 2,600 3,001 2,604 1,869 2,022 2,130Consultants, contractors and special services 9,211 14,132 14,681 44,105 41,506 42,176 44,165Inventory 6,826 6,340 2,781 6,464 5,378 5,775 6,053Operating leases 263 288 286 525 920 969 1,021Travel and subsistence 11,607 15,984 28,940 27,416 22,884 24,575 25,337
Interest and rent on land - - - - - -Transfers and Subsidies to: 306,812 324,484 319,187 367,536 402,586 421,326 392,441Provinces and municipalities - - - - 29,000 47,500 47,500Departmental agencies and accounts 244,000 256,000 250,000 264,000 276,144 290,780 305,319Foreign governments and international organisations
422 544 243 772 285 300 315
Non-profit institutions 61,756 67,274 68,546 73,764 78,657 82,746 86,807Households 634 666 398 - - - -Payments for Capital Assets 4,837 1,411 2,024 2,636 4,602 4,647 4,784Machinery and equipment 4,837 1,411 2,024 2,636 4,602 4,647 4,784Financial Transactions in Assets and Liabilities 21 - - - - - -Total 470,626 524,825 566,393 639,915 662,362 691,579 676,056
8.3.2. Performance and ExpenditureIncreasing the number of social workers is essential for providing an improved and standardised approach to social
welfare services and is the programme’s spending focus over the medium term. Through the Social Worker Scholarships
Subprogramme, the department provides scholarships which are administered by the National Student Financial Aid Scheme,
to increase the number of social work students. The department expects to award scholarships to 4 154 students in 2016/17.
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
78
Through the HIV and AIDS Subprogramme, which focuses on youth development and HIV prevention, the department
makes transfer payments to loveLife to increase the number of HIV and AIDS awareness prevention and management
programmes, including training 540 Groundbreakers and 2 700 mPintshis, who implement social and behaviour change
programmes, each year.
The increase in expenditure in the Youth Subprogramme in 2012/13 and in 2013/14 was due to the additional funding
requirements of the youth camp events. Spending in the Children Subprogramme has grown, with additional allocations
in 2012/13 and 2013/14. These allocations are for the ECD Audit to facilitate the implementation of government’s
outcomes on quality basic education and for systems to facilitate the roll-out of the Isibindi model, a community-based
model of responding to the needs of OVCs.
A key cost driver in the Older Persons Subprogramme is the Golden Games, during which older people participate and
compete in various sporting activities in order to promote active ageing. In 2012/13, the department carried all costs
relating to the Golden Games as provincial budgets could not accommodate the event. In 2014/15, and 2015/16, the
decrease in expenditure in the Older Persons Subprogramme is due to cost-sharing arrangements between provincial
departments and the National Department of Sports and Recreation.
Between 2010/11 and 2013/14, the department embarked on a series of outreach programmes, which requires a lot of
travelling to various provinces to increase public awareness of social development services offered by the department.
As a result, the travel and subsistence expenditure under goods and services grew at an average annual rate of 33,2% in
this period. Spending on travel and subsistence was also driven by the department’s obligation to travel to all provinces,
in order to monitor policy implementation. Expenditure on consultants, the largest item within goods and services, is
expected to increase in 2014/15, with additional funding of R21 million allocated for assistance in the planning, monitoring
and scoping of projects to build substance abuse treatment centres.
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
79
9. PROGRAMME 5: SOCIAL POLICY AND INTEGRATED SERVICE DELIVERY
9.2. Purpose
Support community development and promote evidence-based policy making in the department and the SDS.
9.3. Description
This programme consists of the following subprogrammes:
• Social Policy Research and Development provides strategic guidance in respect of social policy development,
coordination and evaluation.
• Special Projects and Innovation provides for the coordination, incubation and innovation of departmental and
social cluster initiatives such as the EPWP.
• Population and Development supports, monitors and evaluates the implementation of the White Paper on
Population Policy for South Africa by conducting research on the country’s population trends and dynamics; raises
awareness of population and development concerns; and supports and builds the technical capacity of national,
provincial and local government and other stakeholders to implement the Population Policy strategies. It also monitors
progress made with implementing the Population Policy in different spheres and sectors of government, and reports
on progress made to the Cabinet, the SADC, the African Population Commission and the United Nations Commission
on Population and Development.
• Registration and Compliance Monitoring of Non-Profit Organisations registers and monitors NPOs in terms of
the Non-Profit Organisations Act of 1997.
• Substance Abuse Advisory Services and Oversight monitors the implementation of policies, legislation and
norms and standards aimed at combating substance abuse.
• Community Development advances and facilitates the implementation of policies, guidelines, norms and standards
for ensuring the effective and efficient delivery of community development services and programmes.
• National Development Agency provides grants to civil society organisations to implement sustainable community-
driven projects that address food security and create employment and income opportunities
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
80
9.3.
1. S
ocia
l Pol
icy
Res
earc
h an
d D
evel
opm
ent
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Dee
pen
soci
al
polic
y di
scou
rse
and
evid
ence
-ba
sed
polic
y-m
akin
g
Res
earc
h an
d so
cial
pol
icy
capa
city
bui
lt th
roug
h tra
inin
g on
soc
ial p
olic
y in
the
soci
al
deve
lopm
ent
sect
or
Num
ber o
f of
ficia
ls tr
aine
d in
so
cial
pol
icy
and
polic
y an
alys
is
55 s
enio
r civ
il se
rvan
ts a
nd
parli
amen
taria
ns
train
ed
28 o
ffici
als
wer
e tra
ined
Tr
ain
50 o
ffici
als
Trai
n 50
offi
cial
sTr
ain
50 o
ffici
als
Trai
n 50
offi
cial
s
Num
ber o
f ev
iden
ce-b
ased
so
cial
pol
icie
s de
velo
ped
and
revi
ewed
Pol
icy
docu
men
t en
title
d “B
uild
ing
the
Cap
abili
ties
of G
rant
s B
enefi
ciar
ies
thro
ugh
Eco
nom
ic, S
kills
an
d la
bour
Mar
ket
Link
ages
”
Pro
posa
ls fo
r an
incl
usiv
e an
d su
stai
ned
deve
lopm
ent
para
digm
6 ev
iden
ce
base
d po
licie
s de
velo
ped/
revi
ewed
Dev
elop
and
re
view
1
soci
al p
olic
y in
co
llabo
ratio
n w
ith th
e re
leva
nt
dire
ctor
ate
Dev
elop
and
re
view
1
soci
al p
olic
y in
co
llabo
ratio
n w
ith th
e re
leva
nt
dire
ctor
ate
Dev
elop
and
re
view
1
soci
al p
olic
y in
co
llabo
ratio
n w
ith th
e re
leva
nt
dire
ctor
ate
Dev
elop
and
re
view
1
soci
al p
olic
y in
co
llabo
ratio
n w
ith th
e re
leva
nt
dire
ctor
ate
Num
ber o
f re
sear
ch a
nd
polic
y br
iefs
di
ssem
inat
ed
4 po
licy
brie
fs
wer
e de
velo
ped
-D
evel
op a
nd
diss
emin
ate
4 po
licy
brie
fs
Dev
elop
and
di
ssem
inat
e 4
polic
y br
iefs
Dev
elop
and
di
ssem
inat
e 4
polic
y br
iefs
Dev
elop
and
di
ssem
inat
e 4
polic
y br
iefs
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
81
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h N
umbe
r of o
ffici
als
train
ed in
soc
ial p
olic
y an
d po
licy
anal
ysis
Ann
ually
Tr
ain
50 o
ffici
als
--
Trai
n 50
offi
cial
s-
Num
ber o
f evi
denc
e-ba
sed
soci
al p
olic
ies
deve
lope
d an
d re
view
ed
Ann
ually
D
evel
op a
nd re
view
1
soci
al p
olic
y in
co
llabo
ratio
n w
ith th
e re
leva
nt d
irect
orat
e
--
-D
evel
op/re
view
1 s
ocia
l po
licy
Num
ber o
f res
earc
h an
d po
licy
brie
fs
diss
emin
ated
Qua
rterly
D
evel
op a
nd
diss
emin
ate
4 po
licy
brie
fs
Dev
elop
1 p
olic
y br
ief
Dev
elop
1 p
olic
y br
ief
Dev
elop
1 p
olic
y br
ief
Dev
elop
1 p
olic
y br
ief
9.3.
2. S
peci
al P
roje
cts
and
Inno
vatio
n
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Faci
litat
e m
anag
emen
t an
d co
ordi
natio
n of
cro
ss-c
uttin
g fu
nctio
ns fo
r D
SD
and
Soc
ial
Clu
ster
Coo
rdin
atio
n of
Soc
ial
Clu
ster
Pub
lic
Em
ploy
men
t P
rogr
amm
es
Num
ber o
f job
op
portu
nitie
s cr
eate
d th
roug
h so
cial
de
velo
pmen
t su
bpro
gram
mes
171
668
job
oppo
rtuni
ties
crea
ted
33 5
04 jo
b op
portu
nitie
s cr
eate
d
Cre
ate
42 5
17 jo
b op
portu
nitie
sC
reat
e 46
768
job
oppo
rtuni
ties
Cre
ate
51 4
46 jo
b op
portu
nitie
sC
reat
e 56
590
job
oppo
rtuni
ties
Inte
grat
ed s
ocia
l se
rvic
es p
rovi
ded
to c
omm
uniti
es
Num
ber o
f Ful
l-Ti
me
Equ
ival
ents
(F
TEs)
cre
ated
th
roug
h th
e In
cent
ive
Gra
nt
New
indi
cato
r3
065
FTE
s cr
eate
d C
reat
e 2
163
FTE
sC
reat
e 22
71
FTE
sC
reat
e 23
84
FTE
sC
reat
e 24
04
FTE
s
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
82
Num
ber o
f C
omm
unity
W
orks
P
rogr
amm
e (C
WP
) site
s pr
ovid
ing
inte
grat
ed D
SD
se
rvic
es
148
site
s w
ere
reac
hed
DS
D s
ervi
ces
wer
e pr
ovid
ed in
15
CW
P si
tes
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD
se
rvic
es to
21
CW
P si
tes
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD
se
rvic
es to
42
CW
P si
tes
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD
se
rvic
es to
60
CW
P si
tes
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD
se
rvic
es to
151
C
WP
site
s
Num
ber o
f DS
D
serv
ices
pro
vide
d to
Mili
tary
Ve
tera
ns
282
Mili
tary
Ve
tera
ns re
ceiv
ed
psyc
hoso
cial
su
ppor
t
Two
DS
D
serv
ices
wer
e pr
ovid
ed to
M
ilita
ry V
eter
ans
(psy
chos
ocia
l and
S
RD
)
Faci
litat
e pr
ovis
ion
of 5
D
SD
ser
vice
s
Faci
litat
e pr
ovis
ion
of 7
D
SD
ser
vice
s to
M
ilita
ry V
eter
ans
Faci
litat
e pr
ovis
ion
of 9
D
SD
ser
vice
s
Faci
litat
e pr
ovis
ion
of 9
D
SD
ser
vice
s
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h N
umbe
r of j
ob
oppo
rtuni
ties
crea
ted
thro
ugh
soci
al d
evel
opm
ent
subp
rogr
amm
es
Qua
rterly
Cre
ate
46 7
68 w
ork
oppo
rtuni
ties
Cre
ate
10 0
00 w
ork
oppo
rtuni
ties
Cre
ate
15 0
00 w
ork
oppo
rtuni
ties
Cre
ate
21 7
68 w
ork
oppo
rtuni
ties
-
Num
ber o
f FTE
s cr
eate
d th
roug
h th
e In
cent
ive
Gra
nt
Ann
ually
C
reat
e 22
71 F
TEs
--
-C
reat
e 2
163
FTE
s
Num
ber o
f CW
P si
tes
prov
idin
g in
tegr
ated
D
SD
ser
vice
s
Qua
rterly
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD s
ervi
ces
to 4
2 C
WP
site
s
Faci
litat
e th
e pr
ovis
ion
of in
tegr
ated
DS
D
serv
ices
to 6
CW
P si
tes
Faci
litat
e th
e pr
ovis
ion
of in
tegr
ated
DS
D
serv
ices
to 9
CW
P si
tes
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD s
ervi
ces
to 1
2 C
WP
site
s
Faci
litat
e th
e pr
ovis
ion
of
inte
grat
ed D
SD s
ervi
ces
to 1
5 C
WP
site
sN
umbe
r of D
SD
se
rvic
es p
rovi
ded
to
Mili
tary
Vet
eran
s
Qua
rterly
Faci
litat
e pr
ovis
ion
of 7
DS
D s
ervi
ces
to
Mili
tary
Vet
eran
s
Faci
litat
e pr
ovis
ion
of
psyc
hoso
cial
and
soc
ial
assi
stan
ce p
rogr
amm
es
to M
ilita
ry V
eter
ans
Faci
litat
e pr
ovis
ion
of
psyc
hoso
cial
and
soc
ial
assi
stan
ce p
rogr
amm
es
to M
ilita
ry V
eter
ans
Faci
litat
e pr
ovis
ion
of
psyc
hoso
cial
and
soc
ial
assi
stan
ce p
rogr
amm
es
to M
ilita
ry V
eter
ans
Faci
litat
e pr
ovis
ion
of
psyc
hoso
cial
and
soc
ial
assi
stan
ce p
rogr
amm
es
to M
ilita
ry V
eter
ans
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
83
9.3.
3. P
opul
atio
n P
olic
y P
rom
otio
n
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
176/
18
Faci
litat
e,
mon
itor a
nd b
uild
ca
paci
ty fo
r the
im
plem
enta
tion
of th
e P
opul
atio
n P
olic
y an
d th
e In
tern
atio
nal
Con
fere
nce
on
Pop
ulat
ion
and
Dev
elop
men
t (IC
PD
) PoA
Pop
ulat
ion
Pol
icy
impl
emen
ted
and
mon
itore
d
Pop
ulat
ion
Pol
icy
and
ICP
D
prog
ress
revi
ews
done
13 th
emat
ic
rese
arch
repo
rts
wer
e pr
oduc
ed (2
re
view
pro
cess
es
on P
olic
y +1
5/IC
DP
+20
wer
e m
anag
ed
as a
sin
gle
mul
tisec
tora
l re
view
pro
cess
Res
earc
h ag
enda
and
M
&E
Fra
mew
ork
deve
lope
d
Pol
icy+
15/
ICP
D+2
0 S
ynth
esis
Rep
ort
appr
oved
and
di
ssem
inat
ed
Dis
sem
inat
e P
olic
y+15
/IC
PD
+20
Syn
thes
is R
epor
t di
ssem
inat
ed
Pol
icy+
20/
ICP
D+2
5 pr
ogre
ss re
view
dr
aft t
hem
atic
pa
pers
12 th
emat
ic
pape
rs fi
nalis
ed
and
draf
t P
olic
y+20
/IC
PD
+25
prog
ress
revi
ew
Syn
thes
is R
epor
t
Uni
ted
Nat
ions
P
opul
atio
n Fu
nd
(UN
FPA
) Cou
ntry
P
rogr
amm
e de
velo
ped
and
coor
dina
ted
thro
ugh
the
NC
F
New
indi
cato
r4t
h U
NFP
A C
ount
ry
Pro
gram
me
impl
emen
ted
from
Ja
nuar
y 20
13 to
20
17
4th
UN
FPA
Cou
ntry
P
rogr
amm
e co
ordi
nate
d th
roug
h th
e N
CF
Mon
itor t
he 4
th
UN
FPA
Cou
ntry
P
rogr
amm
e co
ordi
nate
d th
roug
h th
e N
CF
4th
UN
FPA
Cou
ntry
P
rogr
amm
e co
ordi
nate
d an
d ev
alua
ted
thro
ugh
the
NC
F
5th
UN
FPA
Cou
ntry
P
rogr
amm
e de
velo
ped
and
coor
dina
ted
thro
ugh
the
NC
F
Rep
orts
on
the
impl
emen
tatio
n of
the
Nat
iona
l A
dole
scen
ts
Sex
ual
Rep
rodu
ctiv
e H
ealth
and
R
ight
s (A
SR
HR
) Fr
amew
ork
Stra
tegy
New
indi
cato
rA
SR
HR
Fr
amew
ork
Stra
tegy
de
velo
ped
AS
RH
R
Fram
ewor
k S
trate
gy
appr
oved
by
Cab
inet
Coo
rdin
ate
and
mon
itor
Nat
iona
l AS
RH
R
Fram
ewor
k S
trate
gy a
nd IM
C
on P
opul
atio
n P
olic
y w
ork
plan
Faci
litat
e,
mon
itor a
nd b
uild
ca
paci
ty fo
r the
im
plem
enta
tion
of th
e P
opul
atio
n P
olic
y an
d th
e IC
PD
PoA
Faci
litat
e,
mon
itor a
nd b
uild
ca
paci
ty fo
r the
im
plem
enta
tion
of th
e P
opul
atio
n P
olic
y an
d th
e IC
PD
PoA
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
84
Pop
ulat
ion
and
deve
lopm
ent
rese
arch
co
nduc
ted
Num
ber o
f re
sear
ch re
ports
pr
oduc
ed
13 th
emat
ic
rese
arch
repo
rts
wer
e pr
oduc
ed
A S
ynth
esis
R
epor
t on
Pol
icy
+15/
ICD
P P
oA +
20 w
as
prod
uced
A R
esea
rch
Age
nda
and
an
M&
E fr
amew
ork
wer
e de
velo
ped
10 B
est P
ract
ice
Cas
e S
tudi
es
on S
exua
l and
R
epro
duct
ive
Hea
lth a
nd R
ight
s am
ongs
t You
th
and
Ado
lesc
ents
Nat
iona
l R
esea
rch
Rep
ort
on F
acto
rs
Ass
ocia
ted
with
Tee
nage
P
regn
ancy
in S
A
Coo
rdin
ate
the
Res
earc
h P
rogr
amm
e of
the
IMC
on
Pop
ulat
ion
Pol
icy
3 B
est P
ract
ice
Cas
e S
tudi
es o
n A
SR
HR
-
Dra
ft th
emat
ic
pape
rs fo
r the
P
olic
y+20
/IC
PD
+25
revi
ew
proc
ess
Fina
l the
mat
ic
pape
rs p
rodu
ced
for t
he P
olic
y+20
/IC
PD
+25
revi
ew
proc
ess
Pop
ulat
ion
Adv
ocac
y C
ampa
ign
Num
ber o
f ad
voca
cy
wor
ksho
ps/
sem
inar
s co
nduc
ted
and
supp
ort m
ater
ial
prod
uced
394
peop
le
train
ed o
n in
tegr
atin
g po
pula
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fact
ors
into
dev
elop
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t pl
ans
12 c
apac
ity-
build
ing
sess
ions
w
ere
cond
ucte
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inte
grat
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latio
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ctor
s in
to d
evel
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ent
plan
s
Con
duct
ed
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dvoc
acy
wor
ksho
ps/
sem
inar
s (in
8
prov
ince
s), w
ith
exhi
bitio
ns a
t ea
ch e
vent
56 a
dvoc
acy
wor
ksho
ps/
sem
inar
s co
nduc
ted
and
supp
ort m
ater
ial
prod
uced
/ di
ssem
inat
edR
epor
t on
Awar
enes
s,
Und
erst
andi
ng
and
Impl
emen
tatio
n of
the
Pop
ulat
ion
Pol
icy
prod
uced
by
nat
iona
l go
vern
men
t de
partm
ents
A
SR
HR
C
ampa
ign
appr
oved
4 N
atio
nal
Pop
ulat
ion
Pol
icy
Sem
inar
s
4 N
atio
nal
Pop
ulat
ion
Pol
icy
Sem
inar
s
4 N
atio
nal
Pop
ulat
ion
Pol
icy
Sem
inar
sC
ondu
ct
40 A
SR
HR
ca
mpa
ign
dial
ogue
s
Con
duct
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AS
RH
R
cam
paig
n di
alog
ues
Con
duct
40
AS
RH
R
cam
paig
n di
alog
ues
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
85
Cap
acity
-bui
ldin
g in
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entio
ns
and
supp
ort t
o st
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rs to
im
plem
ent t
he
Pop
ulat
ion
Pol
icy
Num
ber o
f sho
rt tra
inin
g co
urse
s su
ppor
ted
and
m
onito
red
3 P
opul
atio
n,
Env
ironm
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nd
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elop
men
t in
Inte
grat
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elop
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t P
lans
Cou
rses
11 c
apac
ity
sess
ions
6 sh
ort t
rain
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cour
ses
supp
orte
d an
d m
onito
red
Sup
port
and
mon
itor 6
sho
rt tra
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urse
s
Sup
port
and
mon
itor 8
sho
rt tra
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g co
urse
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Sup
port
and
mon
itor 8
sho
rt tra
inin
g co
urse
s
Num
ber o
f bu
rsar
ies
awar
ded
New
indi
cato
r Aw
arde
d 20
bu
rsar
ies
for
stud
ents
at N
orth
W
est U
nive
rsity
an
d W
alte
r Sis
ulu
Uni
vers
ity
46 b
ursa
ries
for
unde
rgra
duat
e
stud
ies
mai
ntai
ned
Mai
ntai
n 26
bu
rsar
ies
for
unde
rgra
duat
e
stud
ies
__
10 in
tern
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nal
scho
lars
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aw
arde
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r P
opul
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elop
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Nex
us a
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ulat
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Ana
lysi
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Awar
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inte
rnat
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hola
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hola
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Perf
orm
ance
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Freq
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ortin
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nnua
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gets
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ly T
arge
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t 2n
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opul
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view
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rterly
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PD
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thes
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ate
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thes
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epor
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thes
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epor
t di
ssem
inat
ed
UN
FPA
Cou
ntry
P
rogr
amm
e de
velo
ped
and
coor
dina
ted
thro
ugh
the
NC
F
Qua
rterly
Mon
itor t
he 4
th U
NFP
A C
ount
ry P
rogr
amm
e co
ordi
nate
d th
roug
h th
e N
CF
--
NC
F m
eetin
g to
m
onito
r and
revi
ew
annu
al p
rogr
ess
NC
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eetin
g to
pla
n 20
16 a
ctiv
ities
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
86
Rep
orts
on
the
impl
emen
tatio
n of
th
e N
atio
nal A
SR
HR
Fr
amew
ork
Stra
tegy
Qua
rterly
C
oord
inat
e an
d m
onito
r N
atio
nal A
SR
HR
Fr
amew
ork
Stra
tegy
an
d IM
C o
n P
opul
atio
n P
olic
y w
ork
plan
Pro
ject
pla
ns p
er
prio
rity
final
ised
(5)
Pro
gres
s re
ports
per
pr
iorit
y (5
)Fi
nal r
epor
ts p
er p
riorit
y (5
)Im
plem
enta
tion
plan
for
2016
dra
fted
Num
ber o
f res
earc
h re
ports
pro
duce
d Q
uarte
rlyC
oord
inat
e th
e R
esea
rch
Pro
gram
me
of th
e IM
C o
n P
opul
atio
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olic
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Res
earc
h P
rogr
amm
e dr
afte
d3
Dra
ft R
epor
ts3
Fina
l Rep
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pr
esen
ted
to IM
CR
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rch
Pro
gram
me
for 2
016/
17 d
rafte
d
Num
ber o
f adv
ocac
y w
orks
hops
/sem
inar
s co
nduc
ted
and
supp
ort m
ater
ial
prod
uced
Qua
rterly
4 N
atio
nal P
opul
atio
n P
olic
y S
emin
ars
1 N
atio
nal P
opul
atio
n P
olic
y S
emin
ar1
Nat
iona
l Pop
ulat
ion
Pol
icy
Sem
inar
1 N
atio
nal P
opul
atio
n P
olic
y S
emin
ar1
Nat
iona
l Pop
ulat
ion
Pol
icy
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inar
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duct
40
AS
RH
R
cam
paig
n di
alog
ues
10 A
SR
HR
cam
paig
n di
alog
ues
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SR
HR
cam
paig
n di
alog
ues
10 A
SR
HR
cam
paig
n di
alog
ues
10 A
SR
HR
cam
paig
n di
alog
ues
Num
ber o
f sho
rt tra
inin
g co
urse
s su
ppor
ted
and
m
onito
red
Qua
rterly
Sup
port
and
mon
itor 6
sh
ort t
rain
ing
cour
ses
PE
D N
exus
trai
ning
co
urse
offe
red
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terg
ener
atio
nal
Com
mun
icat
ion
on
AS
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aini
ng c
ours
e
2 In
terg
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Com
mun
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on
AS
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aini
ng
cour
ses
1 P
opul
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n, H
ealth
an
d P
lann
ing
for
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elop
men
t tra
inin
g co
urse
1 A
PS
TAR
Pro
gram
me
train
ing
cour
se
Num
ber o
f bur
sarie
s aw
arde
d
Qua
rterly
Mai
ntai
n 26
bur
sarie
s fo
r und
ergr
adua
te
stud
ies
26 b
ursa
ry h
olde
rs
regi
ster
ed-
-P
rodu
ce p
rogr
ess
repo
rt
Ann
ually
Aw
ard
5 in
tern
atio
nal
scho
lars
hips
-
--
Awar
d 5
scho
lars
hips
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
87
9.3.
4. R
egis
tratio
n an
d M
onito
ring
of N
on-P
rofit
Org
anis
atio
ns
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Estim
ated
Pe
rfor
man
ce
2014
/15
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Cre
ate
an
enab
ling
envi
ronm
ent f
or
NP
Os
to d
eliv
er
effe
ctiv
e se
rvic
es
by 2
019
An
effe
ctiv
e an
d ef
ficie
nt n
atio
nal
NP
O re
gist
ratio
n,
mon
itorin
g an
d in
form
atio
n sy
stem
% o
f NP
O
regi
stra
tion
appl
icat
ions
pr
oces
sed
with
in
2 m
onth
s of
re
ceip
t
39%
of
appl
icat
ions
wer
e pr
oces
sed
with
in
2 m
onth
s (8
768
of
22
329)
Rec
eive
d 29
812
ap
plic
atio
ns a
nd
proc
esse
d 28
798
96,6
% o
f ap
plic
atio
ns
with
in 2
mon
ths
Pro
cess
95%
of
app
licat
ions
w
ithin
2 m
onth
s of
rece
ipt
Pro
cess
98%
of
app
licat
ions
w
ithin
2 m
onth
s of
rece
ipt
Pro
cess
99%
of
app
licat
ions
w
ithin
2 m
onth
s of
rece
ipt
Pro
cess
100
%
of a
pplic
atio
ns
with
in 2
mon
ths
of re
ceip
t
New
indi
cato
rR
ecei
ved
32 1
93
repo
rts a
nd
proc
esse
d 31
572
89,9
% (2
8 93
3)
of R
epor
ts w
ere
proc
esse
d in
2
mon
ths
85%
of N
PO
R
epor
ts
proc
esse
d w
ithin
2
mon
ths
90%
of N
PO
R
epor
ts
proc
esse
d w
ithin
2
mon
ths
95%
of N
PO
R
epor
ts
proc
esse
d w
ithin
2
mon
ths
95%
of N
PO
R
epor
ts
proc
esse
d w
ithin
2
mon
ths
% o
f NP
O
appe
als
adju
dica
ted
with
in
3 m
onth
s
80%
of N
PO
ap
peal
s w
ere
adju
dica
ted
with
in
3 m
onth
s (4
55 o
f 56
8)
New
indi
cato
rA
djud
icat
e 50
%
of N
PO
app
eals
w
ithin
3 m
oths
Adj
udic
ate
60%
of
NP
O a
ppea
ls
with
in 3
mon
ths
Adj
udic
ate
70%
of
NP
O a
ppea
ls
with
in 3
mon
ths
Adj
udic
ate
70%
of
NP
O a
ppea
ls
with
in 3
mon
ths
Num
ber o
f roa
d sh
ows
cond
ucte
d in
pro
vinc
es
New
indi
cato
r N
ew in
dica
tor
NP
O N
atio
nal
Roa
d S
how
s in
70
Loca
l M
unic
ipal
ities
Con
duct
N
PO
Nat
iona
l R
oad
Sho
ws
in 7
0 Lo
cal
Mun
icip
aliti
es
Con
duct
N
PO
Nat
iona
l R
oad
Sho
ws
in 7
0 Lo
cal
Mun
icip
aliti
es
Con
duct
N
PO
Nat
iona
l R
oad
Sho
ws
in 7
0 Lo
cal
Mun
icip
aliti
esN
PO
Aud
it R
epor
tsN
ew in
dica
tor
New
indi
cato
rN
ew in
dica
tor
Aud
it 10
000
D
SD
-fund
ed
NP
Os
Aud
it 10
000
D
SD
-fund
ed
NP
Os
-
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
88
Rev
ised
re
gula
tory
Fr
amew
ork
for
NP
Os
Dra
ft N
PO
A
men
dmen
t Bill
N
PO
Act
199
7N
PO
Act
199
7N
PO
Pol
icy
Dra
ft N
PO
A
men
dmen
t Bill
N
PO
Am
endm
ent
Act
-
Cap
acity
-bui
ldin
g an
d su
ppor
t fra
mew
ork
impl
emen
ted
Num
ber o
f tra
inee
s on
go
vern
ance
and
co
mpl
ianc
e w
ith
the
NP
O A
ct
1 19
5 N
PO
s tra
ined
in
Gau
teng
, Nor
th
Wes
t, Fr
ee S
tate
an
d W
este
rn
Cap
e
2 66
7 N
PO
s tra
ined
Tr
ain
3000
NP
Os
Trai
n 30
00 N
PO
sTr
ain
3000
NP
Os
Trai
n 30
00 N
PO
s
260
prov
inci
al
offic
ials
trai
ned
970
offic
ials
tra
ined
Tr
ain
350
prov
inci
al o
ffici
als
Trai
n 40
0 pr
ovin
cial
offi
cial
sTr
ain
500
prov
inci
al o
ffici
als
Trai
n 50
0 pr
ovin
cial
offi
cial
sM
onito
ring
repo
rts o
n th
e im
plem
enta
tion
of
NP
O N
orm
s an
d S
tand
ards
New
indi
cato
rN
ew in
dica
tor
Dev
elop
the
NP
O n
orm
s an
d st
anda
rds
Impl
emen
tatio
n of
th
e N
PO
nor
ms
and
stan
dard
s
Impl
emen
tatio
n of
th
e N
PO
nor
ms
and
stan
dard
s
Impl
emen
tatio
n of
th
e N
PO
nor
ms
and
stan
dard
s
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d 3r
d4t
h %
of N
PO
regi
stra
tion
appl
icat
ions
pro
cess
ed
with
in 2
mon
ths
of
rece
ipt
Qua
rterly
P
roce
ss 9
8% o
f ap
plic
atio
ns w
ithin
2
mon
ths
of re
ceip
t
Pro
cess
98%
of
appl
icat
ions
with
in 2
m
onth
s
Pro
cess
98%
of
appl
icat
ions
with
in tw
o m
onth
s
Pro
cess
98%
of
appl
icat
ions
with
in tw
o m
onth
s
Pro
cess
98%
of
appl
icat
ions
with
in 2
m
onth
s90
% o
f NP
O re
ports
pr
oces
sed
with
in 2
m
onth
s
90%
of N
PO
repo
rts
proc
esse
d w
ithin
2
mon
ths
90%
of N
PO
repo
rts
proc
esse
d w
ithin
2
mon
ths
90%
of N
PO
repo
rts
proc
esse
d w
ithin
2
mon
ths
90%
of N
PO
repo
rts
proc
esse
d w
ithin
2
mon
ths
% o
f NP
O a
ppea
ls
adju
dica
ted
with
in 3
m
onth
s
Qua
rterly
Adj
udic
ate
60%
of
NP
O a
ppea
ls w
ithin
3
mon
ths
Adj
udic
ate
60%
of
NP
O a
ppea
ls w
ithin
3
mon
ths
Adj
udic
ate
60%
of
NP
O a
ppea
ls w
ithin
3
mon
ths
Adj
udic
ate
60%
of
NP
O a
ppea
ls w
ithin
3
mon
ths
Adj
udic
ate
60%
of
NP
O a
ppea
ls w
ithin
3
mon
ths
Num
ber o
f roa
d sh
ows
cond
ucte
d in
pro
vinc
es
Qua
rterly
Con
duct
NP
O N
atio
nal
Roa
d S
how
s in
70
Loca
l Mun
icip
aliti
es
Con
duct
NP
O N
atio
nal
Roa
d S
how
s in
15
Loca
l Mun
icip
aliti
es
Con
duct
NP
O N
atio
nal
Roa
d S
how
s in
20
Loca
l Mun
icip
aliti
es
Con
duct
NP
O N
atio
nal
Roa
d S
how
s in
20
Loca
l Mun
icip
aliti
es
Con
duct
NP
O N
atio
nal
Roa
d S
how
s in
15
Loca
l Mun
icip
aliti
es
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
89
NP
O A
udit
Rep
orts
Ann
ually
A
udit
10 0
00 D
SD
-fu
nded
NP
Os
--
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udit
of 1
0 00
0 D
SD
-fu
nded
NP
Os
Dra
ft N
PO
A
men
dmen
t Bill
A
nnua
lly
Dra
ft N
PO
Am
endm
ent
Bill
-
--
Dra
ft N
PO
Am
endm
ent
Bill
Num
ber o
f tra
inee
s on
gov
erna
nce
and
com
plia
nce
with
the
NP
O A
ct
Qua
rterly
Tr
ain
3 00
0 N
PO
sTr
ain
750
NP
Os
Trai
n 75
0 N
PO
sTr
ain
750
NP
Os
Trai
n 75
0 N
PO
sTr
ain
400
prov
inci
al
offic
ials
100
100
100
100
Mon
itorin
g re
ports
on
the
impl
emen
tatio
n of
NP
O N
orm
s an
d S
tand
ards
Qua
rterly
Im
plem
enta
tion
of
the
NP
O N
orm
s an
d S
tand
ards
Mon
itorin
g R
epor
ts
Mon
itorin
g R
epor
ts
Mon
itorin
g R
epor
ts
Mon
itorin
g R
epor
ts
9.3.
5. C
omm
unity
Dev
elop
men
t
Stra
tegi
c ob
ject
ives
Hig
h Le
vel O
utpu
tPe
rfor
man
ce
Indi
cato
rA
udite
d/A
ctua
l Per
form
ance
Es
timat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
Faci
litat
e an
d co
ordi
nate
co
mm
unity
de
velo
pmen
t ef
forts
to b
uild
vi
bran
t and
su
stai
nabl
e co
mm
uniti
es b
y 20
19
Enh
ance
d sk
ills
and
com
pete
ncie
s of
CD
Ps
to
faci
litat
e ef
fect
ive
com
mun
ity
deve
lopm
ent
Num
ber o
f CD
Ps
train
ed
673
CD
Ps
wer
e tra
ined
on
inte
grat
ed
Dev
elop
men
t P
lann
ing
and
the
Sus
tain
able
Li
velih
ood
Tool
kit
859
CD
Ps
wer
e tra
ined
Tr
ain
1000
CD
Ps
Trai
n 12
00 C
DP
s Tr
ain
1400
CD
Ps
Trai
n 16
00 C
DP
s
Reg
ulat
ed
and
Uni
form
C
omm
unity
D
evel
opm
ent
Pra
ctic
e
Com
mun
ity
Dev
elop
men
t P
ract
ice
Pol
icy
deve
lope
d
Con
sulta
tion
repo
rt on
the
Com
mun
ity
Dev
elop
men
t P
olic
y Fr
amew
ork
Dra
ft C
omm
unity
D
evel
opm
ent
Pol
icy
Fram
ewor
k
Fina
lise
Com
mun
ity
Dev
elop
men
t P
olic
y Fr
amew
ork
App
rove
d C
omm
unity
D
evel
opm
ent
Pra
ctic
e P
olic
y
Impl
emen
tatio
n P
lan
of th
e C
omm
unity
D
evel
opm
ent
Pra
ctic
e P
olic
y
Mon
itor
impl
emen
tatio
n of
the
Com
mun
ity
Dev
elop
men
t P
ract
ice
Pol
icy
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
90
Impl
emen
tatio
n re
ports
for
the
Nor
ms
and
Sta
ndar
ds
A dr
aft C
ode
of C
ondu
ct fo
r C
omm
unity
D
evel
opm
ent
Pra
ctiti
oner
s w
as
deve
lope
d
Syn
opsi
s re
port
whi
ch s
erve
as
a D
raft
Com
mun
ity
Dev
elop
men
t N
orm
s an
d S
tand
ards
was
de
velo
ped
Fina
lise
Nor
ms
and
Sta
ndar
ds
for C
omm
unity
D
evel
opm
ent
Faci
litat
e im
plem
enta
tion
of th
e N
orm
s an
d S
tand
ards
Mon
itor
impl
emen
tatio
n of
the
Nor
ms
and
Sta
ndar
ds
Mon
itor
impl
emen
tatio
n of
the
Nor
ms
and
Sta
ndar
ds
Inte
grat
ed
Com
mun
ity
Dev
elop
men
t Fr
amew
ork
and
Mod
el
Inte
grat
ed
Fram
ewor
k an
d m
odel
for
com
mun
ity
deve
lopm
ent
mod
el fo
r co
mm
unity
de
velo
pmen
t
New
indi
cato
r N
ew in
dica
tor
New
indi
cato
r C
once
pt
docu
men
t on
the
Inte
grat
ed
Com
mun
ity
Dev
elop
men
t Fr
amew
ork
and
Mod
el
Dra
ft In
tegr
ated
C
omm
unity
D
evel
opm
ent
Fram
ewor
k an
d M
odel
Inte
grat
ed
Com
mun
ity
Dev
elop
men
t Fr
amew
ork
and
Mod
el
Mik
ondz
o ou
treac
h pr
ogra
mm
e im
plem
ente
d
Num
ber o
f ho
useh
olds
pr
ofile
d
187
703
hous
ehol
ds w
ere
profi
led
784
137
hous
ehol
ds w
ere
profi
led
Pro
file
67 0
00
hous
ehol
dsP
rofil
e 10
0 00
0 ho
useh
olds
P
rofil
e 10
0 00
0 ho
useh
olds
P
rofil
e 10
0 00
0 ho
useh
olds
Num
ber o
f co
mm
uniti
es
profi
led
860
com
mun
ities
w
ere
profi
led
900
com
mun
ities
w
ere
profi
led
Pro
file
400
com
mun
ities
P
rofil
e 40
0 co
mm
uniti
es
Pro
file
450
com
mun
ities
P
rofil
e 50
0 co
mm
uniti
es
Num
ber o
f D
ialo
gues
N
ew In
dica
tor
124
dial
ogue
s co
nduc
ted
324
dial
ogue
s co
nduc
ted
Con
duct
400
di
alog
ues
Con
duct
450
di
alog
ues
Con
duct
500
di
alog
ues
Num
ber o
f war
ds
reac
hed
thro
ugh
Mik
ondz
o
New
Indi
cato
r14
8 w
ards
684
war
dsR
each
256
war
ds
thro
ugh
Mik
ondz
o R
each
300
war
ds
thro
ugh
Mik
ondz
oR
each
350
war
ds
thro
ugh
Mik
ondz
o
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
91
Num
ber o
f pe
ople
reac
hed
thro
ugh
outre
ach
prog
ram
mes
New
Indi
cato
r70
485
peo
ple
wer
e re
ache
d th
roug
h m
obili
satio
n pr
ogra
mm
es
51 0
50 p
eopl
e re
ache
d th
roug
h M
inis
teria
l O
utre
ach
13 8
79 p
eopl
e re
ache
d th
roug
h di
alog
ues
50 0
00 p
eopl
e w
ere
reac
hed
Rea
ch 6
0 00
0
peop
le
Rea
ch 6
5 00
0
peop
le
Rea
ch 7
0 00
0
peop
le
Num
ber o
f co
mm
unity
bas
ed
plan
s de
velo
ped
New
indi
cato
rN
ew in
dica
tor
Dev
elop
200
co
mm
unity
-bas
ed
plan
s
Dev
elop
400
co
mm
unity
-bas
ed
plan
s
Dev
elop
600
co
mm
unity
-bas
ed
plan
s
Dev
elop
800
co
mm
unity
-bas
ed
plan
sC
omm
unity
st
ruct
ures
ca
paci
tate
d to
ad
dres
s lo
cal
prob
lem
s
Num
ber o
f co
oper
ativ
es
supp
orte
d an
d op
erat
ing
New
indi
cato
rD
atab
ase
of
coop
erat
ives
es
tabl
ishe
d
Trai
n 48
co
oper
ativ
es30
0 co
oper
ativ
es
supp
orte
d40
0 co
oper
ativ
es
supp
orte
d50
0 co
oper
ativ
es
supp
orte
d
num
ber o
f CB
O
supp
orte
d an
d op
erat
ing
458
CB
Os
train
ed
411
CB
Os
train
ed
Trai
n 5
00 C
BO
s S
uppo
rt 72
0 C
BO
s S
uppo
rt 10
00
CB
Os
Sup
port
1300
C
BO
s
Con
tribu
te
to p
over
ty
erad
icat
ion
and
elim
inat
ion
of
hung
er th
roug
h su
ppor
t to
com
mun
ity
driv
en
prog
ram
mes
and
th
e pr
ovis
ion
of fo
od a
nd
nutri
tion
secu
rity
serv
ices
by
2019
Hou
seho
lds
supp
orte
d an
d lin
ked
to
soci
o-ec
onom
ic
oppo
rtuni
ties
Num
ber o
f ho
useh
olds
su
ppor
ted
and
linke
d to
so
cio-
econ
omic
op
portu
nitie
s
New
indi
cato
rN
ew in
dica
tor
New
indi
cato
r40
0 ho
useh
olds
su
ppor
ted
and
linke
d to
so
cio-
econ
omic
op
portu
nitie
s
450
hous
ehol
ds
supp
orte
d an
d lin
ked
to
soci
o-ec
onom
ic
oppo
rtuni
ties
500
hous
ehol
ds
supp
orte
d an
d lin
ked
to
soci
o-ec
onom
ic
oppo
rtuni
ties
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
92
Vuln
erab
le
hous
ehol
ds
and
indi
vidu
als
acce
ssin
g nu
tritio
us
food
thro
ugh
food
sec
urity
pr
ogra
mm
es
Num
ber o
f DS
D
food
dis
tribu
tion
site
s es
tabl
ishe
d an
d su
ppor
ted
New
indi
cato
rN
ew in
dica
tor
7 Fo
od
Dis
tribu
tion
Cen
tres
Sup
port
9 FD
Cs
Sup
port
9 FD
Cs
Sup
port
9 FD
Cs
New
indi
cato
r17
Est
ablis
h an
d su
ppor
t 140
C
ND
C’s
Sup
port
140
CN
DC
’s
Sup
port
140
CN
DC
’s
Sup
port
140
CN
DC
’s
Num
ber o
f peo
ple
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
555
957
hous
ehol
ds
acce
ssed
food
th
roug
h th
e D
SD
an
d Fo
odba
nk S
A
346
632
peop
le
acce
ssed
fo
od th
roug
h Fo
odB
ank
SA
600,
000
peop
le
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
600,
000
peop
le
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
900,
000
peop
le
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
900,
000
peop
le
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
Num
ber o
f ho
useh
olds
ac
cess
ing
food
th
roug
h D
SD
pr
ogra
mm
es
555
957
hous
ehol
ds
acce
ssed
food
th
roug
h th
e D
SD
an
d Fo
odba
nk S
A
122
612
hous
ehol
ds
acce
ssed
fo
od th
roug
h fo
od s
ecur
ity
prog
ram
mes
600,
000
peop
le
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
40 0
00
hous
ehol
ds
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
60
000
hous
ehol
ds
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
80 0
00
hous
ehol
ds
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
Perf
orm
ance
Indi
cato
rsFr
eque
ncy
of R
epor
ting
Ann
ual T
arge
tsQ
uart
erly
Tar
gets
1st
2nd
3rd
4th
Num
ber o
f CD
Ps
train
ed
Qua
rterly
Tr
ain
1200
CD
Ps
30
030
030
030
0
Com
mun
ity
Dev
elop
men
t Pra
ctic
e P
olic
y de
velo
ped
Qua
rterly
App
rove
d C
omm
unity
D
evel
opm
ent P
ract
ice
Pol
icy
Sec
tor C
onsu
ltatio
ns
on th
e P
ract
ice
Pol
icy
Com
mun
ity
Dev
elop
men
t C
onfe
renc
e
Pre
sent
atio
n to
var
ious
fo
rum
s fo
r App
rova
lA
ppro
ved
and
Com
mun
ity
Dev
elop
men
t Pol
icy
Fram
ewor
kIm
plem
enta
tion
repo
rts fo
r th
e no
rms
and
stan
dard
s
Qua
rterly
Fa
cilit
ate
impl
emen
tatio
n of
the
N
orm
s an
d S
tand
ards
Info
rmat
ion
sess
ions
in
4 pr
ovin
ces
Info
rmat
ion
sess
ions
in
5 pr
ovin
ces
Impl
emen
tatio
n re
ports
Im
plem
enta
tion
repo
rts
Stra
tegi
c O
bjec
tives
Hig
h-Le
vel
Out
puts
Perf
orm
ance
In
dica
tor
Aud
ited/
Act
ual P
erfo
rman
ce
Est
imat
ed
Perf
orm
ance
20
14/1
5
Med
ium
-Ter
m T
arge
ts20
12/1
320
13/1
420
15/1
620
16/1
720
17/1
8
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
EL
OP
ME
NT
93
Inte
grat
ed
Fram
ewor
k an
d m
odel
for c
omm
unity
de
velo
pmen
t mod
el
for c
omm
unity
de
velo
pmen
t
Qua
rterly
C
once
pt d
ocum
ent
on th
e In
tegr
ated
C
omm
unity
D
evel
opm
ent
Fram
ewor
k an
d M
odel
Des
k-to
p re
sear
ch
on n
atio
nal a
nd
inte
rnat
iona
l mod
els
1st D
raft
of th
e C
once
pt
Doc
umen
tC
onsu
ltatio
n on
the
Con
cept
Doc
umen
tC
once
pt D
ocum
ent
final
ised
Num
ber o
f hou
seho
lds
profi
led
Qua
rterly
P
rofil
e 10
0,00
0 ho
useh
olds
2
0 00
0 3
0 00
0 2
5 00
0 2
5 00
0
Num
ber o
f co
mm
uniti
es p
rofil
edQ
uarte
rly
Pro
file
400
com
mun
ities
50
150
150
50
Num
ber o
f dia
logu
es
Qua
rterly
C
ondu
ct 4
00 d
ialo
gues
10
010
010
010
0
Num
ber o
f war
ds
reac
hed
thro
ugh
Mik
ondz
o
Qua
rterly
Rea
ch 2
56 W
ards
th
roug
h M
ikon
dzo
34
79
79
64
Num
ber o
f peo
ple
reac
hed
thro
ugh
outre
ach
prog
ram
mes
Qua
rterly
Rea
ch 6
0 00
0 p
eopl
e 15
000
15 0
0015
000
15 0
00
Num
ber o
f com
mun
ity
base
d pl
ans
deve
lope
d
Qua
rterly
D
evel
op 4
00
com
mun
ity-b
ased
pla
ns
100
100
100
100
Num
ber o
f co
oper
ativ
es
supp
orte
d an
d op
erat
ing
Qua
rterly
300
coop
erat
ives
su
ppor
ted
7575
7575
Num
ber o
f CB
O
supp
orte
d an
d op
erat
ing
Qua
rterly
Sup
port
720
CB
Os
180
180
180
180
Num
ber o
f hou
seho
lds
supp
orte
d an
d lin
ked
to s
ocio
-eco
nom
ic
oppo
rtuni
ties
Qua
rterly
400
hous
ehol
ds
supp
orte
d an
d lin
ked
to s
ocio
-eco
nom
ic
oppo
rtuni
ties
5015
015
050
AN
NU
AL
PE
RF
OR
MA
NC
E P
LA
N 2
01
5 -
20
16
94
Num
ber o
f DS
D fo
od
dist
ribut
ion
site
s es
tabl
ishe
d an
d su
ppor
ted
Qua
rterly
Sup
port
9 FD
Cs
Sup
port
FDC
sS
uppo
rt FD
Cs
Sup
port
FD
Cs
Sup
port
FDC
s
Qua
rterly
Sup
port
140
CN
DC
s S
uppo
rt C
ND
Cs
Sup
port
CN
DC
s S
uppo
rt C
ND
Cs
Sup
port
CN
DC
s
Num
ber o
f peo
ple
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
Qua
rterly
600
000
peop
le
acce
ssin
g fo
od th
roug
h D
SD
pro
gram
mes
150
000
150
000
150
000
150
000
Num
ber o
f hou
seho
lds
acce
ssin
g fo
od
thro
ugh
DS
D
prog
ram
mes
Qua
rterly
40 0
00 h
ouse
hold
s ac
cess
ing
food
thro
ugh
DS
D p
rogr
amm
es
10 0
0010
000
10 0
0010
000
Perf
orm
ance
In
dica
tors
Freq
uenc
y of
Rep
ortin
gA
nnua
l Tar
gets
Qua
rter
ly T
arge
ts1s
t 2n
d3r
d4t
h
DE
PA
RT
ME
NT
OF
SO
CIA
L D
EV
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9.4. Reconciling Performance Targets with the Budget and MTEF
9.4.1. Expenditure Estimates
Subprogramme Expenditure Outcome Adjusted Appropriation
Medium-Term Expenditure Estimate
R thousand 2011/12 2012/13 2013/14 2014/15 2015/16 2016/17 2017/181. Social Policy Research
and Development 3,739 3,740 4,603 5,243, 5,204 5,414 5,829
2. Special Projects and Innovation
11,719 9,847 9,326 9,415 8,463 8,843 9,463
3. Population Policy Promotion 24,685 25,410 27,246 28,098 27,297 28,014 29,296
4. Registration and Monitoring of NPOs 14,313 23,946 24,707 31,054 30,488 32,230 34,115
5. Substance Abuse Advisory Services and Oversight 5,904 3,932 4,325 6,369 6,114 6,316 6,639
6. Community Development 21,557 26,088 58,313 85,366 94,787 98,812 103,1727. National Development
Agency 161,360 166,263 171,713 178,337 184,381 194,153 203,8618. Programme Management 1,581 1,075 4,249 3,034 3,086 3,236 3,420Total 244,858 260,301 304,482 346,916 359,820 377,018 395,795
Economic ClassificationCurrent Payments 71,712 88,033 108,254 112,361 119,895 124,309 130,297Compensation of employees 42,868 47,951 56,855 63,422 71,186 74,399 78,720Goods and services 28,844 40,082 51,399 48,939 48,709 49,910 51,577of which:
Communication 1,472 1,148 1,248 702 627 655 685Consultants, contractors and special services 1,981 3,731 3,056 4,465 3,856 4,448 4,673Inventory 2,310 1,988 1,269 5,715 2,428 2,614 2,818Operating leases 67 113 199 1,316 332 344 406Travel and subsistence 10,066 13,293 26,213 18,881 27,413 27,521 28,035
Transfers and Subsidies to: 172,487 171,586 194,735 223,067 239,193 251,975 264,730Departmental agencies and accounts 161,360 161,360 171,713 178,337 184,381 194,153 203,861Higher education institutions 400 430 450 473Foreign governments and international organisations
681 840 1,511 1,519 1,451 1,498 1,585
Non-profit institutions 10,387 4,479 21,338 1,811 1,885 2,021 2,154Households 59 4 173 41,000 51,046 53,853 56,657Payments for Capital Assets 642 681 681 11,488 732 734 768Machinery and equipment 642 666 666 11,488 732 734 768Software and other intangible assets - 15Financial Transactions in Assets and Liabilities 17 -Total 244,858 260,301 304,482 346,916 359,820 377,018 395,795
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9.4.9. Performance and ExpenditureBuilding sustainable, vibrant and healthy communities is this programme’s largest area of spending. This work is carried
out by the NDA. Through a transfer payment it receives from the department, the agency implements sustainable
community driven projects that provide support to NPOs working on ECD, food security, employment creation and
income opportunities.
Between 2013/14 and 2016/17, expenditure is expected to increase due to the additional allocation provided for food
security through the Food for All programme carried out in the Community Development Subprogramme. NPOs will
administer the food relief programmes to various households. This is expected to result in 1,4 million people being fed
through numerous hunger relief initiatives such as food banks and CNDCs by 2016/17.
To increase public awareness of its services, the department conducted a series of outreach programmes between
2011/12 and 2012/13, which contributed to the increase in spending on travel and subsistence and booking of venues
in the Community Development Subprogramme. The growth in spending on goods and service items such as venues,
travel and catering in 2012/13 was as a result of spending in a series of NPO dialogues and a NPO summit to facilitate
engagement between government and NPOs. The transfer allocation to the NDA was significantly reduced in 2010/11
because the entity had accumulated large cash reserves over the past years.
The department has reprioritised R10 million for each year of the MTEF period from SASSA as an additional allocation
to the Registration and Monitoring of Non-Profit Organisations Subprogramme to improve the management of the NPO
database, make the process to register NPOs more efficient, support NPOs with registration and increase workforce
capacity. A large number of NPOs had been deregistered or had not met registration requirements, while delays were
experienced in registering those who do meet requirements. The allocation will therefore improve the capacity of the
NPO unit to reduce backlogs and provide improved support in the registration process. As a result of the reprioritisation,
spending increases mainly in travel and subsistence for provincial visits to offer registration support to unregistered
NPOs and compensation to process registration application.
PART CLINKS TO OTHER PLANS
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10. LINKS TO THE LONG-TERM INFRASTRUCTURE AND OTHER CAPITAL PLANS
The Government Immovable Asset Management Act (No 19 of 2007) requires government departments to move away
from its current position of property consumer to that of immovable asset manager. The asset management functions
and components envisaged for the social sector are set out in the Diagram 1 below. The sector’s infrastructure portfolio
encompasses CYCCs (children’s homes, reform schools, places of safety, secure care facilities, school of industries),
early childhood centres, old age homes, homes for people with disabilities, protective workshops, shelters for women
who are victims of abuse, substance dependency treatment centres, SASSA pay points, service centres for older
persons, offices, one-stop community centres and youth development centres. In order to reduce the demand for new
infrastructure, social development departments are meant to share facilities with other departments and agencies such
as clinics run by the Department of Health, and the Thusong Service Centres.
Provincial departments of Social Development have developed user asset management plans which articulate their
plans to support their requirements for infrastructure to enable service delivery over the MTEF. Provinces are being
assisted to strengthen the management of their infrastructure portfolios; notably the acquisition of new buildings and the
maintenance, repair, and upgrading of existing facilities.
The National DSD will take the responsibility over the MTEF period to ensure the construction of four public Substance
Dependency Treatment Centres in the provinces of Free State, North West, Northern Cape and Eastern Cape through
a conditional grant. These provinces have been identified because they do not have any public Substance Dependency
Treatment Centres.
Furthermore, the national and provincial departments will be guided by the Infrastructure Delivery Management System
(IDMS) from the Construction Industry Development Board (CIDB) and National Treasury to deliver on the infrastructure
programme. The IDMS provides a documented body of knowledge and set of processes that represent generally
recognised best practices in the delivery management of infrastructure.
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11. PUBLIC ENTITIES
11.2. SASSA
South African Social Security Agency (SASSA) is mandated by the South African Social Security Act of 2004. SASSA is
expected to ensure an effective and efficient administration, management and payment of social assistance. The agency
has a large network of centres in provinces where citizens register for social grants and operates a large payment system
to over 16 million beneficiaries monthly. Over the medium term, SASSA is focusing on developing a fully integrated
and automated social assistance system; to strengthen its capacity for service delivery and decrease the incidence of
fraudulent grant payments.
Name of Public Entity
Mandate Outputs Current Annual Budget
Date of Next Evaluation
SASSA SASSA is expected to ensure an effective and efficient administration, management and payment of social assistance and transfers
The core business of the agency is to administer and pay social grants
R 6 567 589 000 -
11.3. National Development Agency (NDA)
The NDA’s mandate flows from the National Development Agency Act of 1998 and it is to contribute towards the
eradication of poverty and its causes by building capacity and funding Civil Society Organisations (CSOs) to implement
development projects. The NDA also promotes dialogue and sharing of development experience between CSOs and
relevant organs of state, debate policy and undertake research aimed at providing the basis for development policy.
Name of Public Entity
Mandate Outputs Current Annual Budget
Date of Next Evaluation
National Development Agency (NDA)
Provides grant funding to CSOs to implement sustainable community-driven programmes and contribute towards the eradication of poverty
- Grant funding to CSOs
- Capacity building of CSOs
- Research aimed at providing the basis for development policy
R178 337 000 Evaluation is currently underway
The department is introducing a performance scorecard for public entities which will initially be piloted with SASSA. The
scorecard will provide top management with a tool for rapidly assessing how the organisation in question is performing,
and what aspects require attention.
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ANNEXURE A:
Summary of Post Establishment as at 17 February 2014
Component/Sub-component Filled To be Filled Contract TotalP1: AdministrationMinisterial Services 15 1 4 20Deputy Ministerial Services 6 0 8 14Office of the Director-General 20 2 3 25CD: Communication 23 3 1 27Chief Information Officer 55 5 7 67CD: Human Capital Management 44 6 1 51CD: Legal Services 13 3 0 16CD: Financial Management and Admininstration 61 11 0 72CD: Financial Plan and Monitoring 14 4 2 20D: Internal Audit 12 1 3 16D: Security Management 12 1 0 13CD: Strategic Planning, Development and Risk Management 19 3 2 24CD: Monitoring and Evaluation 18 1 0 19CD: Entity Oversight 4 0 2 6Office of the Chief Operations Officer 4 0 0 4Office of the Chief Financial Officer 3 0 0 3Total: Administration 323 41 33 397
Component/Sub-component Filled To be Filled Contract TotalP3: Social Security Policy and AdministrationCD: Social Assistance 23 4 0 27CD: Social Insurance 13 2 2 17CD: Inspectorate 0 0 1 1ITSAA 43 5 10 58DDG: Comprehensive Social Security 4 0 0 4Total: Social Security Policy and Administration 83 11 13 107
Component/Sub-component Filled To be Filled Contract TotalP4: Welfare Services Policy Development and Implementation SupportD: Service Standards and Social Services Provider Management and Support 19 1 3 23D: Substance Abuse 9 0 0 9D: Care and Services to Older Persons 7 1 0 8D: Services to People with Disabilities 8 0 0 8CD: Children 57 2 6 65CD: Advocacy and Mainstreaming CRR 3 1 0 4CD: Institutional Support and Capacity Building CRR 2 0 0 2CD: Monitoring and Evaluation CRR 3 0 0 3D: Families 8 1 0 9
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D: Victim Empowerment and Social Crime Prevention 24 1 47 72CD: HIV/Aids 30 4 1 35D: Youth Development 5 2 0 7Program Management 12 1 1 14DDG: Rights of People with Disabilities 3 0 0 3CD: Advocacy and Mainstreaming RPD 3 1 0 4CD: Institutional Support and Capacity Building RPD 4 0 0 4CD: Monitoring and Evaluation RPD 3 0 0 3Total: Welfare Services Policy Development and Implementation Support 200 15 58 273
Component/Sub-component Filled To be Filled Contract TotalP5: Social Policy and Integrated Service DeliveryDDG: Social Policy 5 0 0 5CD: Special Projects 10 0 1 11CD: Population and Development 37 2 4 43CD: NPO 43 5 14 62CD: Community Development 27 1 0 28Substance Abuse Advisory Services and Oversight 4 0 0 4Program Management 3 0 2 5Total: Social Policy and Integrated Service Delivery 129 8 21 158
Component/Sub-component Filled To be Filled Contract TotalTOTAL: SOCIAL DEVELOPMENTP1: Administration 323 41 33 397P3: Social Security Policy and Administration 83 11 13 107P4: Welfare Services Policy Development and Implementation Support 200 15 58 273P5: Social Policy and Integrated Service Delivery 129 8 21 158TOTAL: SOCIAL DEVELOPMENT 735 75 125 935
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ANNEXURE B:
Commentary on the Vision and Mission Statements
The revision of the vision and mission of the DSD was aimed towards the development of a unified Department of Social
Development Sector in the context of a changing environment for social development. It was also premised on the
imperatives for development outlined in the NDP Vision 2030. The following is a commentary or definitions of the vision
and mission so as to ensure that the interpretation of such is uniform across the sector and by outside stakeholders who
have an interest in the achievement of such a vision.
Vision: A caring and self-reliant society.
The vision is a statement about an envisaged ideal future which contradicts the status quo. It is outward looking and
seeks to engender change.1 The key concepts in this vision are:
• Caring is about changing the hostile society in which we live, it is about entrenching the concept of Ubuntu (I am
because we are); it is about a citizenry that is caring for its members, especially the vulnerable and marginalised; it
is about redistributive justice, redress and equity; it is about building social solidarity; it is about healing of our society
from past wounds that continue to bedevil our society.
• Self-reliant society is a society that is empowered to pioneer own development and the state working to create an
enabling environment for development.
Mission: To transform our society by building conscious and capable citizens through the provision of integrated social development services.
The mission is an expression of what and how the department must do to achieve the vision. Through the mission we
are able to define the short-, medium- and long-term range contribution to the vision. The key concepts of the mission
are discussed:
• Transformation is about changing the landscape of South Africa through legislative reform; programmes which must
radically change material conditions of our people and entrenching of human rights.
• Consciousness building has both an internal organisation focus on building activist bureaucrats committed to the
service of South African citizens. The outward focus is on creating a space for progressive awareness, critical
engagement and participation of citizens in their development.
• Capabilities are about enhancing social, human, financial, physical and natural assets of citizens so as to enjoy
freedoms espouses in the Constitution of South Africa.
• Integrated service is about ensuring that our provision of welfare services, community development and social security
respond to lifecycle challenges that our people face. This requires that budgets that enforce integration; structures
that enforce integration; programmes that enforce integration, systems and processes that enforce integration.
1 The vision articulates the end that the organisation wants to strive towards and not the means through which that end will be realised.
ENQUIRIES:
Chief Directorate Communication
Department of Social Development
Private Bag X901, Pretoria
Republic of South Africa
Tel: +27 12 312 7653
Fax: +27 12 312 7988
Toll Free Number: 0800 60 1011
Website: www.dsd.gov.za
R98/2015
ISBN: 978-0-621-43461-3
