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CONFERENCE PROGRAM AAAE/SOUTHEAST CHAPTER AAAE AIRPORT FINANCE & ADMINISTRATION CONFERENCE DAYTONA BEACH, FLORIDA MARCH 5-7, 2017 28 TH ANNUAL

ANNUAL AAAE/SOUTHEAST CHAPTER AAAE … CHAPTER AAAE AIRPORT FINANCE & ADMINISTRATION CONFERENCE DAYTONA BEACH, FLORIDA MARCH 5-7, 2017 28 TH ANNUAL 2 | 28TH ANNUAL AIRPORT FINANCE

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CONFERENCE PROGRAM

AAAE/SOUTHEAST CHAPTER AAAE

AIRPORT FINANCE & ADMINISTRATIONCONFERENCE DAYTONA BEACH, FLORIDA

MARCH 5-7, 2017

28TH ANNUAL

2 | 28TH ANNUAL AIRPORT FINANCE & ADMINISTRATION CONFERENCE

experience perspective

A National CPA & Advisory Firm

We believe the best advice comes from those who work with airports and understand your industry’s issues, trends and best practices. BKD’s insightful professionals can help you stay compliant, improve efficiency and make wise decisions. We’re a proud sponsor of the 28th Annual AAAE/Southeast Chapter Finance and Administration Conference.

BKD’s service offerings for airports include:

Joe Vande Bosche // Partner // [email protected] Rinzel // Director // [email protected] // bkd.com

• Audit & accounting services• Business process re-engineering• Cost studies• Forecasts & projections• Data mining & analyses

• Employee morale & organizational culture audits• Financial dashboard development & implementation• Fleet management consulting• Fraud hotline solutions• Fraud prevention & investigations

• Internal audit services• Internal control design & documentation• Lessee & concessionaire audits• Operational reviews• Resource allocation studies

MARCH 5–7, 2017 | DAYTONA BEACH, FLORIDA | 3

SUNDAY, MARCH 5 11 a.m.–7 p.m. Registration Convention Registration Desk – South

12:30–2 p.m. AAAE Student Chapter Meeting Tomoka C

2–5 p.m. Airport Finance 101 St. John’s/Halifax

Optional supplemental session

David Byers, AICP, C.M.PresidentQuadrex Aviation, LLC

3–5 p.m. Rating Agency Speed Dating Sessions Doc Bales’ Terrace Todd Spence Director

Standard & Poor’s Ratings Services

Earl Heffintrayer Assistant Vice President

Moody’s Investors Service

Seth Lehman Senior Director

Fitch Ratings

3–5 p.m. SEC-AAAE Board Meeting Tomoka C

5–5:30 p.m. Student Reception Tomoka C

5:30–6:30 p.m. Welcome Reception Doc Bales’ Terrace Sponsored by: BKD, LLP Kimley-Horn and Associates

MONDAY, MARCH 68 a.m.–5 p.m. Registration Convention Registration Desk – South

8–9 a.m. Continental Breakfast with Exhibitors Atlantic Avenue Foyer Sponsored by: AVCON, Inc. Clear Channel Aiports

9–9:20 a.m. Welcome and Opening Remarks St. John’s/Halifax Speakers: Stacy Kuba, A.A.E. Airport Manager

Shreveport Airport Authority

Rick KarlDirector of Aviation and Economic ResourcesCounty of Volusia

9:20–10:10 a.m. Update on the State of the FAA St. John’s/Halifax

Moderator: Stacy Kuba, A.A.E.Airport ManagerShreveport Airport Authority

Speaker: Frank San MartinManager, Airports Financial Assistance Division U.S. Federal Aviation Administration

AGENDAAAAE WOULD LIKE TO THANK YARDI FOR SPONSORING THE WI-FI FOR THIS YEARS’ CONFERENCE.

THE WI-FI LOGIN IS AAAE AND THE PASSWORD IS Daytona

4 | 28TH ANNUAL AIRPORT FINANCE & ADMINISTRATION CONFERENCE

PPRROOBBLLEEMM SSOOLLVVIINNGG FFOORR AAIIRRPPOORRTT CCLLIIEENNTTSS

EVERY CLIENT IS UNIQUE AND THE SET OF CHALLENGES IS NEVER THE SAME FROM ONE TO THE NEXT. NEITHER ARE THE SOLUTIONS.

AN INDEPENDENT FINANCIAL ADVISORY FIRM, FRASCA’S SENIOR STAFF COMPRISES FORMER INVESTMENT BANKERS, RATING/ CREDIT SPECIALISTS, AIRPORT CONSULTANTS AND PROFESSIONAL MANAGERS FROM MAJOR AIRPORT AUTHORITIES. FRASCA HAS SERVED AS FINANCIAL ADVISOR FOR OVER $36 BILLION OF AIRPORT DEBT TRANSACTIONS SINCE ITS INCEPTION.

WE ARE PROBLEM SOLVERS – NOT JUST EXPERTS IN DEBT ISSUANCE. HELPING OUR AIRPORT CLIENTS NAVIGATE THE COMPLEXITIES OF MANAGING THEIR VITAL ASSETS IN VOLATILE ENVIRONMENTS IS WHAT SETS US APART FROM THE COMPETITION.

521 MADISON AVENUE, SEVENTH FLOOR NEW YORK, NY 10022

TEL: 212 355-4050 WWW.FRASCALLC.COM

ADDITIONAL OFFICES IN:

ATLANTA | ALBANY | HOUSTON | WASHINGTON D.C.

Proud Sponsor of the 2017 SEC-AAAE Annual Conference

MARCH 5–7, 2017 | DAYTONA BEACH, FLORIDA | 5

10:10–11 a.m. Successful Approaches to Getting PFCs Approved St. John’s/Halifax

Moderator: John Rauback, A.A.E. Assistant Executive Director Savannah/Hilton Head International Airport

Speakers: Dave ArmstrongDirector of Finance Spokane International Airport

Barry MolarDirector Unison Consulting

11–11:30 a.m. Coffee Break with Exhibitors Atlantic Avenue Foyer Sponsored by: CHA Consulting, Inc. Greenville-Spartanburg International Aiport

11:30 a.m.– It’s All About the Data! IT Solutions to 12:20 p.m. Maximize Productivity For Every

Department St. John’s/Halifax

Moderator: Judi Olmstead, A.A.E. Assistant Director of Airports Horry County Department of Airports

Speaker: Kim McLendonManager of Information SystemsCharleston County Aviation Authority

12:20–1:40 p.m. Lunch Crystal/Tomoka Sponsored by: Frasca and Associates, LLC Savannah/Hilton Head International Airport

Speaker: Susan Stevens, A.A.E.AssociateADK Consulting and Executive Search

1:40–2:30 p.m. Current Trends and Issues in Airline Use Agreements

St. John’s/Halifax

Moderator: Bryan Elliot A.A.E.DirectorRicondo & Associates, Inc.

Speakers: Pablo NueschPartnerSpiegel & McDiarmid, LLP

Dale Feldpausch, C.M.

Vice President and CFOCapital Region Airport Authority

Moses Kopmar Credit Analyst

Moody’s Investors Service

2:30–3:30 p.m. Recent Terminal Modernizations at Norfolk International and Fort Lauderdale-Hollywood International Airports

St. John’s/Halifax

Moderator: David King, AIA, NCARB Division Vice President Gresham, Smith & Partners Speakers: Marc Gambrill, A.A.E. Director of Capital Improvement Program

Fort Lauderdale-Hollywood International Airport

Robert Bowen, A.A.E. Executive Director

Norfolk International Airport

3:30–4 p.m. Refreshment Break with Exhibitors Atlantic Avenue Foyer Sponsored by: Gresham, Smith and Partners Memphis-Shelby Airport Authority

4–5 p.m. If You’ve Seen One Airport…Organizing and Staffing for Success

St. John’s/Halifax Moderator: Robert Kelley, A.A.E. Airport Manager- AOCC Fort Lauderdale-Hollywood International Airport Speakers: Chappelle Broome, PHR, SHRM-CP,

MHRM, MHRD Director of Human Resources and DiversityColumbia (S.C.) Metropolitan Airport

Eric Mercado, ACE CEO Aviation Career Services

AAAE AND THE SOUTHEAST CHAPTER AAAE EXPRESS THANKS TO DAYTONA BEACH INTERNATIONAL AIRPORT

FOR HOSTING THE 28TH ANNUAL FINANCE & ADMINISTRATION CONFERENCE

AGENDA

6 | 28TH ANNUAL AIRPORT FINANCE & ADMINISTRATION CONFERENCE

chacompanies.com

Mike DeVoy, PE: [email protected] Puckli: [email protected]

160 Aviation Drive North | Naples, FL 34104 | (239) 643-0733

FlyNaples.com

MARCH 5–7, 2017 | DAYTONA BEACH, FLORIDA | 7

6-9 p.m. Daytona Lagoon Hosted by Daytona Beach International AirportJoin your host Daytona Beach International Airport at the newly renovated Daytona Lagoon. Attendees we will have full access to their huge arcade, go-karts, miniature golf, rock climbing wall and karaoke. Food and drinks will also be provided. It will be a fun night you don’t want to miss!

TUESDAY, MARCH 7 7:45 a.m.–5 p.m. Registration Convention Registration Desk – South

7:45–8:40 a.m. Continental Breakfast with Exhibitors Atlantic Avenue Foyer

Sponsored by: Naples Airport Authority Public Financial Management, Inc.

7:45–8:45 a.m. AAAE Finance and Administration Committee Meeting Tomoka A/B

A Decade of Airline Consolidation in Retrospect

Speaker: Matt Townsend Director Frasca & Associates, LLC

AAAE Finance Certification Discussion Speaker: Teakoe Coleman Vice President, Training and Business

Development AAAE

8:45–9:35 a.m. Potential Effects of the 2016 Election on the Market and Infrastructure

St. John’s/Halifax

Moderator: Matt Townsend Director Frasca & Associates, LLC Speakers: Nancy Clawson Managing Director Bank of America Merrill Lynch

Seth Lehman Senior Director Fitch Ratings

Jason Terreri Senior Operations Project Director Airports Worldwide

9:35–10:25 a.m. Trends in Financial Business Tools to

Assist with Air Service Development St. John’s/Halifax

Moderator: Janene Shaw, ACETerminal Operations SupervisorWashington Dulles International Airport

Speakers: Edward Shelswell-WhiteChief Customer OfficerLexVolo

Stephen Van Beek, Ph.DDirector and Head of North American Aviation Steer Davies Gleave

10:25–10:55 a.m. Coffee Break with Exhibitors Atlantic Avenue Foyer Sponsored by: Republic Parking Systems Unison Consulting, Inc.

AAAE AND THE SOUTHEAST CHAPTER AAAE EXPRESS THANKS TO

SOUTHEAST CHAPTER PRESIDENT GREG KELLY, A.A.E.,AS WELL AS CONFERENCE PROGRAM CHAIR STACY KUBA, A.A.E.,

VICE CHAIR ROBERT KELLEY, A.A.E., AND THE ENTIRE PROGRAM COMMITTEE FOR THEIR EFFORTS IN MAKING THIS CONFERENCE A SUCCESS

AGENDA

8 | 28TH ANNUAL AIRPORT FINANCE & ADMINISTRATION CONFERENCE

Republic Parking System 633 Chestnut St., Suite 2000Chattanooga, TN 37450423-756-2771423-265-5758 (FAX)www.republicparking.com

Republic Parking System is a full service management company. In addition to managing traditional parking operations, we offer taxi starter services, shuttle bus services, valet parking services, sky caps, capital investment, and consulting services. Republic Parking System manages parking operations at more than 60 airports and 600 urban locations throughout the United States.

We provide the finest client and customer service in the industry by maximizing client revenue, unparalleled professional service, fostering employee growth and development and providing strong leadership, training, management, while delivering excellent revenue control. We deliver our services with the objective of providing impeccable value to the clients and communities we serve.

Parking, shuttle services, and ground transportation are our core skills. We manage those operations with great efficiency so you can focus on your core skills: Aviation and all the activities in the terminal and on the field that make a great Airport.

YARDI Voyager® for AirportsAirports of all sizes can manage leases, concessions,

maintenance, invoicing, and more with a highly

efficient, affordable software solution that

automates processes with role-based dashboards.

Call 800.866.1144 or visit www.yardi.com/airports.

Maximize lease and concession revenue with a fully integrated property management platform for airports.

SOCIAL. MOBILE. SMART.

MARCH 5–7, 2017 | DAYTONA BEACH, FLORIDA | 9

10:55–11:55 a.m. Are You In or Out? Advertising Strategies and Solutions St. John’s/Halifax

Moderator: Judi Olmstead, A.A.E. Assistant Director of Airports Horry County Department of Airports

Speakers: Leslie Bensen CEO Departure Media

Mihai Smighelschi, A.A.E. Director of Properties Metropolitan Knoxville Airport Authority

Charlene Reynolds CEO Creative Insurance Concepts, Inc.

Noon–1:10 p.m. Lunch and Raffle Drawing Crystal Sponsored by: Newton & Associates, Inc.

Yardi Speaker: David Clark Vice President of Sales and Revenue Management

JetBlue Airways

1:10–2:20 p.m. Influencing the Customer Experience St. John’s/Halifax

Moderator: Karen Feaster, C.M., ACE Deputy Airport Director Daytona Beach International Airport

Speakers: Brian Russell Vice President Michael Baker International

Mindy Price Owner and Chief PACE Setter Direct Effect Solutions, Inc.

2:20–3:10 p.m. Potential Effects of the 2016 Election on Airport Operations and Air Travel Demand

St. John’s/Halifax

Moderator: Matt Townsend Director Frasca & Associates, LLC

Speakers: Gus Hudson Director of Emergency Management and

Communications Hartsfield-Jackson Atlanta International Airport

Zeljka Momirovic Director of International Relations - External Affairs Houston Airport System

Stephanie Gupta Senior Vice President, Security and Facilitation AAAE

3:10–3:40 p.m. Refreshment Break with Exhibitors Atlantic Avenue Foyer

3:40–4:30 p.m. Breakout Discussion By Airport Size

AGENDA

FUN FACTS ABOUT DAYTONA BEACH • It has been called the “world’s most famous beach” since the 20s • The tallest lighthouse in Florida is located at the southernmost tip of the Daytona Beach area in the town

of Ponce Inlet• The city was founded in 1870• By 1876, the St. Johns & Halifax River Railway put the city on the map as one of the state’s featured

destinations• In 1902, racing began on Daytona Beach’s hard sand, and in 1936, the famed Daytona Beach Road Course

started hosting races

• Bill France Sr. founded NASCAR in 1948 and the Daytona International Speedway opened in 1959

10 | 28TH ANNUAL AIRPORT FINANCE & ADMINISTRATION CONFERENCE

AAAE FOUNDATION RAFFLE

RAFFLE #1

Donated by:

Gift Bag of branded AirIT goods to include three cell phone chargers, two lanyards, microfiber wipes, mints and an AirIT sling bag.

RAFFLE #2

Donated by:

$100 Starbucks Gift Card

RAFFLE #3

Donated by:

Two night stay at the Hampton Inn & Suites at SRQ in beautiful Sarasota/Bradenton, Florida, a $50 voucher for Seasons 52 Restaurant, a $50 voucher for Kona Grill Restaurant, a $50 voucher for Matti-son’s Grill Restaurant, a recipe book by Chef Paul Mattison, two adult tickets to Tree Umph! Adventure Park, four admission passes to the South Florida Museum, andSRQ promotional items.

RAFFLE #4

Donated by:

Myrtle Beach Tote Bag, including a Visit Myrtle Beach Thermos, a Myrtle Beach International Airport Thermos, Luggage Tag, “A Taste of Myrtle Beach” recipe book, a Frisbee, a beach towel, a two-night stay in an ocean view hotel room, a helicopter tour, two tickets to the Alabama Theater and a Visit Myrtle Beach Travel& Golf Guide.

RAFFLE #5

Donated by:

The Myrtle Beach Pelican’s Gift Bucket including a Thermos, T-Shirt, Koozie and two tickets to a game.

RAFFLE #6

Donated by:

Two Business Class tickets from an American Gateway to a destination within the AB network in Europe

To raise money for the AAAE Foundation, we will be holding a raffle during the Tuesday’s lunch for a variety of fun prizes. See details below! Tickets are $5 each or six for $20. Please see the Registration desk for tickets. You do not need to be present to win.

The AAAE Foundation offers a variety of scholarships, which are offered to full-time undergraduate or graduate students who are attending U.S. accredited colleges or universities. Since 1989, the Foundation has provided nearly $4.25 million in scholarships to more than 2,700 students, making the organization one of the largest supporters of higher education assistance in the aviation industry. Additional information on the Foundation can be found on the AAAE website (www.aaae.org).

MARCH 5–7, 2017 | DAYTONA BEACH, FLORIDA | 11

HOST AIRPORT DAYTONA BEACH INTERNATIONAL AIRPORTDaytona Beach International Airport is a county owned airport three miles from Daytona Beach that puts you in the heart of Central Florida. The airport personnel and volunteers are committed to making your travel experience enjoyable with world-class customer service. More than a half million travelers passed through its gates last year!

PRESIDENTS’ CLUBBKD, LLP BKD National Government Group advisors serve the unique needs of airport clients throughout the U.S. We provide technical expertise in assurance, tax and consulting services, helping clients fulfill their role as responsible stewards of public funds. www.bkd.com

FRASCA & ASSOCIATES, LLCFrasca & Associates is the airport industry’s leading financial advisor, having advised on almost 100 transactions totaling more than $38 billion since its founding in 1997.

KIMLEY-HORN AND ASSOCIATESKimley-Horn’s seasoned multidiscipline team of aviation professionals melds airside and landside expertise to deliver superlative planning, design, systems development, operational strategies, and specialized services.

NEWTON & ASSOCIATES, INC. Newton & Associates, Inc. (NAI) provides sound financial and strategic business planning services to airports of all sizes. Since 1990, NAI has served more than 50 airports in the U.S. and the Caribbean. Contact us at [email protected] or visit www.newtonandassociates.com for more information.

SAVANNAH/HILTON HEAD INTERNATIONAL AIRPORTSavannah/Hilton Head International Airport (SAV) is forty-five minutes from the Island. (Take Exit 104 off I-95). Travelers can choose from seven different airlines – Air Canada, Allegiant, American, Delta, JetBlue, Sun Country or United – offering nonstop service to 23 destinations with 49 daily departures. SAV also offers a wide variety of rental car and ground transportation options. For more information visit flySAV.com

YARDI Yardi Voyager® Airports is a highly efficient solution for airport management, including management of properties and parcels, leases, concessions, maintenance, invoicing, billing and assets.

MEMBERS’ CLUB• AVCON, INC.• CHA CONSULTING, INC.• CLEAR CHANNEL AIRPORTS• GREENVILLE-SPARTANBURG

INTERNATIONAL AIRPORT• GRESHAM, SMITH & PARTNERS• MEMPHIS-SHELBY COUNTY AIRPORT AUTHORITY• NAPLES AIRPORT AUTHORITY• PUBLIC FINANCIAL MANAGEMENT, INC.• REPUBLIC PARKING SYSTEM• UNISON CONSULTING, INC. ANGELS’ CLUB• MSE BRANDED FOODS • PENISULA AIRPORT COMMISSION• RICONDO & ASSOCIATES, INC. • TRI-CITIES REGIONAL AIRPORT EXHIBITORS’ CLUB• ACRP• GCR, INC.• PRODIGIQ, INC.• YARDI SUPPORTERS• CHATTANOOGA METRO INTERNATIONAL AIRPORT• CHARLESTON INTERNATIONAL AIRPORT• MYRTLE BEACH INTERNATIONAL AIRPORT• PASSUR AEROSPACE

SPONSORS28TH ANNUAL AIRPORT FINANCE & ADMINISTRATION CONFERENCE | MARCH 5–7, 2017 | DAYTONA BEACH, FLORIDA

In Today’sBusiness EnvironmentEvery Cent Counts

Airline & Tenant NegotiationsAirport Legal IssuesAUA DevelopmentBenefit Cost AnalysisCapital Improvement ProgramDevelopmentCargo DevelopmentConcessions PlanningDBE Program DevelopmentEconomic Impact StudiesFeasibility StudiesFinancial & Management ConsultingGeneral Aviation & FBOsLand Use PlanningLeases and ContractsOrdinance & Resolution PoliciesPassenger Facility Charge ApplicationsPrivatization & Airport Authority CreationRates & Charges AnalysisRevenue Enhancement ProgramsRFP & RFQ DevelopmentStrategic Planning

Newton&Associates Inc.AV I AT I O N I N D U S T R Y C O N S U L TA N T S

1806 ROCKY RIVER ROADCHARLOTTE, NC 28213

704-597-4384FAX: 704-597-4385

E-Mail: [email protected]