ANIMAL SERVICES UPDATE - Amazon Web Services€¦ · Agility course/Play yard Shade structure Photography studio Best Friends Animal Society - $96,000 TNR FT position Over 1,000 TNR

ANIMAL SERVICES UPDATE

City CouncilMay 7, 2019

DISCUSSION TOPICS Celebrating 10 Years of Progressive Animal Sheltering

Practices Statistical Data Grant Funding Volunteer Program Community Opportunities Challenges

PREVIOUSLY ACCEPTED SHELTERING PRACTICES Old animal shelter - 5920 W. Pioneer Parkway (13,364 sq.ft) 1981 (Phase I) 1989 (Phase II) Referred to as the “pound” Limited staff veterinary services (adopted animals released

with coupons for sterilization/rabies vaccination services, at local veterinary clinics)

Unattractive street appeal/distant location (adjacent to APD Training Center/Gun Range)

PREVIOUSLY ACCEPTED SHELTERING PRACTICES No central HVAC system in animal housing areas Disease control challenges Institutional style architecture After-hours animal drop box Inability to support educational or animal behavior

modification programs 10 active volunteers

PREVIOUSLY ACCEPTED SHELTERING PRACTICES Low adoption rate Decentralized campus (5 buildings) Noisy

PREVIOUSLY ACCEPTED SHELTERING PRACTICES

PREVIOUSLY ACCEPTED SHELTERING PRACTICES

PROGRESSIVE ANIMAL SHELTERING PRACTICES Animal Services Center - 5920 W. Pioneer Parkway (19,950

sq.ft.) Opened to public - 2009 “Green” design elements Full-service veterinary services (surgical suite, sonogram,

digital x-ray, vaccinations, sterilization, emergency care) High traffic location with good visibility (adjacent to S.E.

Library and dog park)

PROGRESSIVE ANIMAL SHELTERING PRACTICES Single multi-purpose facility (increased efficiency) Separate HVAC systems & epoxy-resin flooring - disease

control Outdoor play area - Animal training/behavior assessments Community/animal training room Meet and greet rooms On-site third-party non-profit low cost sterilization and

vaccination services

PROGRESSIVE ANIMAL SHELTERING PRACTICES 300 active volunteers Adoption mall (retail-like presentation of animals) Aesthetically pleasing and appealing architecture High adoption rate Odor-free Quieter

PROGRESSIVE ANIMAL SHELTERING PRACTICES




STRAY

PETS


ADOPTABLE

PETS

PROGRESSIVE ANIMAL SHELTERING PRACTICES LOST&FOUND

PETS


EDUCATION

EDUCATION


PROGRESSIVE ANIMAL SHELTERING PRACTICES PUBLIC

SAFETY


EVENTS

National Walk Your Pet

Prevent a Litter Animal Awareness

Prevention of Animal Cruelty

Microchip Your Pet

Adopt a Shelter Cat

Pets with Special Needs

Responsible Pet Ownership

National Preparedness

Adopt a Shelter Dog

Adopt a Senior Pet

Pet Safety


Trap-Neuter-Release (TNR) Program

Trap Neuter Release – Resolution Approved August 2013 Best Friends Animal Society Grant Funding

$25,000 - Surgeries and Equipment (1,300 surgeries) $50,000 - Full-time TNR Position

$26,000 - Donation for TNR Van


2,6422,338

829 809 863 849602

184 1870

500

1,000

1,500

2,000

2,500

3,000

FY12 FY13 FY14 FY15 FY16 FY17 FY18 FY18 (Oct -Mar)

FY19 (Oct -Mar)

Euthanasia of Stray Cats

From FY 12 – FY 18 there has been a77% decrease in the number of stray catseuthanized as a result of the TNR program

• Sharing/exchanging of information• Enhancing positive and professional

image of organizations and profession• Providing for educational opportunities• Identifying animal sheltering trends• Collaboration - Disaster or events that

impact capacity and resources

PROGRESSIVE ANIMAL SHELTERING PRACTICESMetroplex Managers Meetings

STATISTICAL DATA

8,044 8,419 7,769 7,271

3,661

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

FY15 FY16 FY17 FY18 FY19 YTD

Animal Intake

STATISTICAL DATA

82% 78% 75% 73% 80%

18% 22% 25% 27% 20%

0%

20%

40%

60%

80%

100%


Owner Surrendered Pets

% Paid % Unpaid

STATISTICAL DATA

76.79% 75.39% 76.62% 79.02% 80.88%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%


Live Release Rate

STATISTICAL DATA

74.42% 76.84% 82.17% 89.50% 85.74% 87.03%

0.00%

10.00%

20.00%

30.00%

40.00%

50.00%

60.00%

70.00%

80.00%

90.00%

100.00%

October November December January February March

FY19 Live Release Rate

GRANT FUNDING – 2012 THRU YTD $477,017 Arlington Tomorrow Foundation -

$294,250 Mobile adoption unit Agility course/Play yard Shade structure Photography studio

Best Friends Animal Society -$96,000 TNR FT position Over 1,000 TNR surgeries and

TNR equipment Heartworm positive adoptable

dogs 200 free rabies vaccinations

GRANT FUNDING

PetSmart Charities - $79,270 Community microchips and vaccinations for

2,500 animals

Maddie’s Fund - $5,000 Bottle baby program

ASPCA/American Pets Alive - $2,497 Conference Scholarships

VOLUNTEER PROGRAM

Three Texas Cities Certified:

Arlington: Volunteer ProgramAustin: Community Engagement StrategiesSan Antonio: Delayed/Diverted Intake

What Is a Service Enterprise?A Service Enterprise is anorganization that strategicallyleverages volunteers to achieveoperational efficiency and greatersocial impact. Service Enterprisesare among the top 11 percent ofnonprofits in the country involunteer management andorganizational performance.Research conducted by TCCGroup and Deloitte shows thatnonprofits operating as a ServiceEnterprise are as effective aspeers but at almost half themedian budget, and they aresignificantly more adaptable,sustainable and scalable. Becomea leader in capacity building andengagement by becoming ServiceEnterprise Certified.

VOLUNTEER PROGRAM Service Enterprise Certified in 2018 Over 300 active volunteers Over 15,000 volunteer hours in FY18

(Equivalent to 7.21 F.T.E.’s )

VOLUNTEER PROGRAM Volunteer Opportunities

PetSmart Mobile Adoption Events PetSmart Cat Adoptions Kennels Meet and Greets Customer Service Dog Socialization Foster Care Grooming

Golden Paws/Junior Paws

PetSmart Highlands Dogs Cats

Community Opportunities• Animal Essay Contest (3rd-6th

Grade)• Birthday Parties• Foster Program• Arlington Cats Alive (unweaned

kittens)• Golden Paws (senior volunteers)• Junior Paws (youth program)• Grief Sessions (loss of a pet)• PetSmart Mobile Adoptions

(Highlands)• Trap Neuter Return • Texas Coalition for Animal

Protection (low cost vaccines partnership)

• Dan Dipert Career Tech• Coffee with the Manager

National shortage of veterinarians City position advertised for more than a year Recruitment - Professional organizations;

Texas A&M and LSU Current Coverage - (Relief veterinarian - Dr. Jenny

Wight) Professional Services Contract - Approval on this

evenings agenda Volunteer Vets

Dr. Lee Richter Dr. Heather Ogle Dr. Katherine Sternitzke

CHALLENGES

AWARDS & ACHIEVEMENTS

2017 Finer Womanhood - Honoree by the Zeta Phi Beta Sorority, Incorporated. Commitment to serving the community, high standards, and strong moral character.

“2016 There’s No Place Like Home” - National award from Best Friends Animal Society for outstanding work during promotions and for “an unwavering commitment to the animals and helping them find homes”.

National FFA Organization from Mansfield FFA – Ben Barber Career Tech – Honorary Chapter FFA Degree of the Mansfield FFA Chapter 2015-2016. Learning to Do; Doing to Learn; Earning to Live: living to Serve.

AWARDS & ACHIEVEMENTS

2014 Outstanding Achievement Award in the 2014 City Livability Awards program - U.S. Conference of Mayors’ 82nd annual meeting in Dallas. National award named Arlington as a “Most Livable” City with its creative programs through Arlington Animal Services.

2012 Dr. Martin Luther King, Jr. “Sharing the Dream” Award in the category of Government as an effective “change agent” benefiting the local community.

2011 Texas Animal Control Texas Animal Control Association (TACA) Humane Educator Award for the state of Texas. Helping educate children and adults in the community.

Questions

Documents

ANIMAL SERVICES UPDATE - Amazon Web Services€¦ · Agility course/Play yard Shade structure Photography studio Best Friends Animal Society - $96,000 TNR FT position Over 1,000 TNR