ANGUILLA

NATIONAL DISASTER PLAN

DRAFT

PART 2

SECTION ‘A’

NATIONAL RESPONSE PLAN

2012

2

PART 2

BASIC STRUCTURE

TABLE OF CONTENTS

1. ORGANIZATIONAL STRUCTURE ..................................................................................... 3

2. NATIONAL DISASTER MANAGEMENT COMMITTEE [NDMC] ................................ 4

3. EMERGENCY MANAGEMENT COMMAND STRUCTURE .......................................... 5

4. NATIONAL EMERGENCY OPERATIONS CENTRE [NEOC] ....................................... 10

5. CONCEPT OF OPERATIONS............................................................................................... 10

6. OPERATIONAL PROTOCOLS ............................................................................................ 10

7. STAGES OF DISASTER RESPONSE ................................................................................... 13

8. KEY POSITIONS AND RESPONSIBILITIES ..................................................................... 16

9. HOW THE NEOC RELATES TO DIFFERENT HAZARDS ............................................. 18

10. POSITION CHECKLISTS...................................................................................................... 19

INDEX 20

PART 2

BASIC STRUCTURE

1. ORGANIZATIONAL STRUCTURE

The National Disaster Management Committee [NDMC] referred to in the National Disaster

Plan [NDP] establishes the strategy, the policy and the direction for the Department of Disaster

Management [DDM] the NDP, the National Emergency Operations Centre [NEOC] and its

components. The NDMC is the central review and policy formulation body for disaster

management, instigating national strategies and supporting work programmes for all phases of

disaster management; mitigation, preparedness, emergency response and recovery.

1.1. The National Disaster Management Committee comprises the Governor or, in his

absence, the Deputy Governor, as Chairman and includes a Government Minister and

such other persons as may be nominated by the Governor in Council to represent the

following;

1.1.1. The Chief Minister’s Office,

1.1.2. The Ministry Of Social Development,

1.1.3. The Ministry Of Finance,

1.1.4. The Ministry Of Infrastructure, Communications, Utilities And Housing,

1.1.5. The Royal Anguilla Police Force,

1.1.6. The Anguilla Fire And Rescue Service,

1.1.7. The Anguilla Tourist Board,

1.1.8. The Health Authority Of Anguilla, And

1.1.9. Such other Ministries, Departments of Government and government agencies as

the Governor in Council thinks fit.

1.2. The NDMC has three Sub Committees, as outlined in the NDP, which during non

NEOC activation provide for the development and update of plans, procedures and

policy, exercising of the plans and preparation for the next hurricane season.

1.3. An advisory body, the National Disaster Management Advisory Committee

(NDMAC) is under development. It is comprised of members of the public, non

government agencies and government representatives. Its purpose will be to provide

input and gain acceptance and support for the national disaster programme.

4

2. NATIONAL DISASTER MANAGEMENT COMMITTEE [NDMC]

2.3. Chart # 1

HE The Governor

Alister Harrison

Hon Deputy Governor

Stanley Reid

ESSENTIAL SERVICES

CHAIR – PS MICUH

D CHAIR – Comm Police

ALT CHAIR – Chief Engr

STRATEGIC PLANNING

CHAIR – PS EDICT

D CHAIR – PS Home Affairs

ALT CHAIR - Finance

COMMUNITY SERVICES

CHAIR – PS SD

D CHAIR – PS PA

ALT CHAIR – PS Education,

Youth & Culture

Department of Disaster

Management

Melissa Meade – DIRECTOR

Vacant – DEPUTY DIRECTOR

MARITIME SAR

MAJOR INCIDENT

R Proctor

LAND SAR

M Richardson

UTILITIES &

ACCESS

C Niles

INFORMATION

TECH & WARNING

V Hazel

SHELTER

K Gumbs

RELIEF

S Richardson

HEALTH & FIRST

AID

S Carter-Davis

TOURISM / GUEST

SERVICES

G Brooks

MITIGATION

V Proctor

DANA

L Alleyne-Franklin

RECOVERY

A Wilson

NDMC

SECRETARIAT

M Meade

MEDIA

Coordination

A Richardson

EDUCATION &

PUBLIC AWARENESS

S Hodge

TELE &

EMERGENCY

COMMUNICATIONS

D Barker

BUSINESS

CONTINUITY

ACORN

NEOC

OPERATIONS

M Meade

SUB

COMMITTEE

COORDINATOR

DDM LIAISON

WORK GROUP

Tuesday, February 21, 2012

STRUCTURE OF THE NATIONAL DISASTER MANAGEMENT COMMITTEE 2012-2013

PUBLIC

INFORMATION

OFFICER A RichardsonPUBLIC HEALTH

& SAFETY

L Brooks

5

3. EMERGENCY MANAGEMENT COMMAND STRUCTURE

Under emergency or disaster conditions, the committee process ends when the NEOC is

activated. The structure of the National NEOC comprises three distinct groups:

3.1 The Disaster Executive Group [DEG] defines policy, priorities and strategic direction

during or following a disaster. It consists of the;

3.1.1. Governor

3.1.2. Chief Minister [CM]

3.1.3. Deputy Governor [DG]

3.1.4. Attorney General [AG]

3.1.5. Commissioner of Police [COP]

3.1.6. Director DDM/NEOC Director [Dir DDM/NEOC Director]

3.1.7. Such other Ministries, Departments of Government and government agencies as

the Governor sees fit.

3.2 The Emergency Management Group [EMG] or Action Planning Group [APG] which

executes the policies of the DEG and makes key decisions such as direct implementation

of DEG decisions, formulation of operational plans for ratification by DEG and even how

long a shift will be at the NEOC, known as the Operational Period. It consists of the;

3.2.1 Deputy Governor [DG]

3.2.2 Director DDM/NEOC Director [Dir DDM/NEOC Director]

3.2.3 Head of the Governor’s Office [HOGO]

3.2.4 Public Information Officer [PIO]

3.2.5 Finance Services Manager

3.2.6 Planning and Intelligence Manager

3.2.7 Support Services Manager

3.2.8 Logistics Manager

3.2.9 NEOC Facility & Administration Manager

6

Deputy Governor

Governor

Deputy Governor

Governor

Plans & Intelligence Mgr

Foster Rogers

Vaughn Hazel

Logistics Mgr

Bancroft Battick

Larry Franklin

Support Services Mgr

Bonnie Richardson-Lake

Kathleen Rogers

EOC Director

Melissa Meade

TBD

EMERGENCY

MANAGEMENT &

ACTION PLANNING

GROUP

EOC Facility &

Administration Mgr

M. Armantrading

TBD

Financial Services Mgr

Aidan Harrigan

Wycliffe Fahie

Liaison Officer

Catherine Firth

Peter Roberts

PIO

Farrah Banks

Ivor Hodge

P&I FACILITATOR *

Alwyn Richardson

FIELD OPS

Gold Command

3.3 The Operations Group (OG) which implement the functions and complete the tasks

outlined by the EMG in the current Action Plan. As a disaster is dynamic, these

positions are filled on an as needed basis and can be supplemented by various support

staff.

3.4 The organisational structure during a Hurricane event is illustrated in the

Management chart which follows. The chart depicts the assignments for the current

hurricane season (2010) and is updated yearly.

7

Emergency Management Command Structure - Chart # 2

Shelter Coord

Keisha Gumbs

TBD

SAR Coord

Fire GOLD

Martin Richardson

TBD

GIS & Mapping Coord

Silvia Irnie

Stuart Wynne

Weather Monitoring

Coord

Robert Guy

Philip Gumbs

INFORMATION

TECHNOLOGY

DITES

DANA Coord

Lori-rae Alleyne

TBD

Recovery Planning Coord

Vincent Proctor

Karim Hodge

OPERATIONS

GROUP

Contracts & Agreements

Coord

Anthea Ipson

Clerical Support

5 TBD

Relief Coord

Sanford Richardson

Health Coord

Serene Carter-Davis

Steve Macdowell

Red Cross Coord

Ricky Rouphan

Marva Thompson

Radio Communications

James Willock

Elrick Paul

MESSAGE CENTRE

TBD

UTILITIES

Crefton Niles

Vanroy Hodge

TOURISM LIAISON

Gilda Samuels

TBD Denotes New Position

Recommended From

2007 Exercises

8

Emergency Executive

Director

Deputy Governor

Governor

Emergency Executive

Director

Deputy Governor

Governor

Plans & Intelligence Mgr

Aurjul Wilson

Vaughn Hazel

Logistics Mgr

Bancroft Battick

Larry Franklin

Support Services Mgr

Bonnie Richardson-Lake

Chanelle Petty-Barett

Security Coord

Police GOLD

Rudolph Proctor

Alice Proctor

Shelter Coord

Kiesha Gumbs

TBD

SAR Coord

Fire GOLD

Martin Richardson

TBD

GIS & Mapping Coord

Silvia Irnie

TBD

Weather Monitoring

Coord

Robert Guy

Philip Gumbs

Situation Status Coord

Sharon Josoph-Hodge

Gina Brooks Hodge

INFORMATION

TECHNOLOGY

DITES

Transport/Supplies

Nigel Connor

TBD

DANA Coord

Lori-rae Alleyne

TBD

Recovery Planning Coord

Vincent Proctor

Karim Hodge

NEOC Director

Melissa Meade

TBD

Governor

Chief Minister

Deputy Governor

Police CommissionerOthers as Requested

AG

DISASTER

EXECUTIVE GROUP

EMERGENCY

MANAGEMENT &

ACTION PLANNING

GROUP

OPERATIONS

GROUP

February 21, 2012

Hurricane Season

ACTIVE INCIDENT

Emergency Management Command Structure

NEOC Facility &

Administration Mgr

M. Armantrading

TBD

Financial Services Mgr

Aidan Harrigan

Wycliffe Fahie

Liaison Officer

Catherine Firth

Peter Roberts

PIO

Farrah Banks

TBD

Housekeeping

Brenda

TBD

Legal Advisor

Ivor Green

Contracts & Agreements

Coord

Anthea Ipinson

Clerical Support

5 TBD

Relief Coord

Sanford Richardson

TBD

Health Coord

Serene Carter-Davis

Lynrod Brooks

Red Cross Coord

Ricky Rouphaine

Marva Thompson

Radio Communications

James Willock

Ehlrick Paul

EOC Director

Community Relations

Manager

Foster Rogers

TBD

Field Based Position

MESSAGE CENTRE

TBD

UTILITIES

Crefton Niles

Vanroy Hodge

TOURISM LIAISON

Gilda Samuels

TBD

Denotes New Position

Recommended From

2007 Exercises

P&I FACILITATOR

Alwyn Richardson

FIELD OPS

Gold Command

Relat

i

o

n

s

9

3.5 Action Planning Group

3.5.1 To manage critical response and recovery operations a series of operational

plans called Action Plans are developed and are utilized within the NEOC. An

Action Plan is a document that identifies specific tasks and priorities that need

to be performed during a specific time period, called an Operational Period.

These are generally based on the shifts defined for the NEOC staff. During

each shift an Action Plan is developed for the next Operational Period. These

strategies and plans are developed by the Action Planning Group (APG) also

known as the Emergency Management Group. The APG reviews the

Situation Status Report and makes recommendations to the DRG on priorities

and critical issues and directs performance of the functions to complete the

tasks outlined by the EMG.

3.6 CHART # - ACTION PLANNING GROUP

Deputy Governor

Governor

Deputy Governor

Governor

Plans & Intelligence Mgr

Foster Rogers

Vaughn Hazel

Logistics Mgr

Bancroft Battick

Larry Franklin

Support Services Mgr

Bonnie Richardson-Lake

Kathleen Rogers

EOC Director

Melissa Meade

TBD

EMERGENCY

MANAGEMENT &

ACTION PLANNING

GROUP

EOC Facility &

Administration Mgr

M. Armantrading

Lauretta Fleming

Financial Services Mgr

Aidan Harrigan

Wycliffe Fahie

Liaison Officer

Catherine Firth

Peter Roberts

PIO

Farrah Banks

Ivor Hodge

DISASTER

EXECUTIVE

GROUP

OPERATIONS

GROUP

P&I FACILITATOR *

Alwyn RIchardson

FIELD OPS

Gold Command

* Situation Status

Reporter and

Secretariat for

Action Planning

Session

GROUP

10

4. NATIONAL EMERGENCY OPERATIONS CENTRE [NEOC]

The National Emergency Operations Centre (referred to as NEOC throughout this document) is a

structure, secured and equipped to serve as a facility into which information flows from

specialized command operations – such as fire and police organisations .The National

Emergency Operations Centre for Anguilla is currently located at the Police Headquarters in The

Valley.

4.1 PURPOSE

4.1.1 The purpose of the NEOC is to function as the central focal point for activities

undertaken in response to all hazards by collecting and analyzing information, coordinating

response planning, locating, accessing and distributing resources, and communicating necessary

directions to emergency responders.

4.1.2 Management of a disaster is accomplished by communication with supplementary

emergency command operations, as well as, coordinating both organized and volunteer resources

located in or near impacted areas.

5. CONCEPT OF OPERATIONS

5.1 NEOC responsibilities operate under one coordinated functional organization at the

NEOC under the direction of the Deputy Governor.

5.2 The NATIONAL RESPONSE PLAN (NRP) and individual hazard specific plans

establish direction and control procedures for all departments responding to disaster

situations. The NEOC organization provides a leadership approach from the top level

with responsibility and authority placed initially with the primary response agency for a

specific hazard to determine which resources will be deployed for existing conditions.

6 POSITION ACTION CHECKLISTS (PACs)

6.3. Position Action Checklists have been established for each NEOC position which

indicates the group relationship and the responsibilities of the position. The PAC

provides checklists and supporting information which serve as guidelines to assist the

post-holder to carry out the functions necessary to support operations.

6.4. PAC’s identify by NEOC position the person(s) that will be responsible for filling

essential roles in the NEOC, their responsibilities and standard operating procedures.

6.5. Hazard specific Actions will be appended to each position to which they apply. Hazard

plans will append information specific to that hazard.

7. OPERATIONAL PROTOCOLS

7.1 When a Hurricane event is threatening the Caribbean, the DDM in coordination with the

Airport Meteorologists monitor the weather and provide updates to the NDMC.

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7.2 When a Hurricane event is threatening Anguilla, the Director of DDM requests the DG call a

mandatory meeting of the NDMC. The DDM acquires status information from all of the

committees and working groups and completes a Readiness Checklist to update the NDMC.

Media information has started broadcast and the DDM is preparing the NEOC for possible

activation.

7.3 At the NDMC meeting decisions are taken such as when to activate the NEOC, when to shut

the government computer network down, release of government staff and the initial Action

Plan is defined.

7.4 Various activities occur by NEOC position (assignment) and are outlined in detail in the

Position Checklists section of this document.

7.5 Essential NEOC positions are activated - staff identified for these positions must respond to

the NEOC to support operations prior to, during and following the hurricanes impact.

7.6 The Action Planning Group meets once every Operational Period to identify and address

changing priorities and needs. These meetings are critical to a successful preparation and

response to the hurricane event. They are held at least one hour prior to the next Operational

Period to allow for briefing to occur at shift change.

7.7 Following the All Clear signal for Antigua, all assigned NEOC staff respond to the NEOC

including the DEG if not already present, for a briefing on current conditions.

7.8 The EMG will facilitate initial damage assessment flights and windshield surveys

(assessment from a vehicle) to access the level and location of principle damage.

7.9 All information coming from/to the field flows through the Communications/Radio Group.

Communications are logged and distributed to the appropriate NEOC personnel.

7.10 Each of the Coordinators under the Section Managers has specific duties that require the

collection and management of data. All data is summarised by each NEOC position at least

once per Operational Period and provided to the Section Manager.

7.11 Section Managers provide all summaries to the Plans and Intelligence Section Manager at

least an hour prior to an Action Planning meeting.

7.12 The Situation Status Coordinator builds a SitStat Summary for the Action Planning

Group identifying critical information such as deaths, damage to building and infrastructure,

evacuation needs etc. The Situation Status Coordinator uses all available resources to

develop a concise yet comprehensive report on the current conditions and status of response

and recovery including maps, charts, tables, video and photos.

7.13 The Situation Status Coordinator provides adequate copies of the report to the Plans and

Intelligence Section Manager to take to the Action Planning meeting.

7.14 The Action Planning Meeting is conducted and chaired by the Deputy Governor, and

recommendations for key priorities are developed by the Action Planning Team. Issues of

concern are also documented and changes to the next Operational Period are defined if

necessary. Key press releases are developed as a part of the Action planning process.

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7.15 The resulting Recommended Action Plan is reviewed with the DEG. Changes are

incorporated and the final Current Action Plan is distributed to the members of the Action

Planning Group for further dissemination to each member of the NEOC Team.

7.16 Section Managers brief their sections on the information contained in the Current Action

Plan and clarify questions.

7.17 Field Coordinators (shelter, relief, health, police, fire and logistics) brief their field

commands as appropriate based on the action plans, through the Communications Section.

7.18 This process continues until a decision is taken by the DEG and EMG to close the NEOC.

At that time a Final Situation Status Report in developed and an Ongoing Recovery

Operations Plan will have been developed.

7.19 Further operations will continue via the Ongoing Recovery Operations Plan

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7.20 Activation Matrix - Chart # 3

7.20.1 Activation and Management of the NEOC varies with the nature of the disaster as

indicated below;

HAZARD

Activation

Stage 1

Notification and

Updates

Activation

Stage 2

Possible NEOC

Respons

e

Activation

Stage 3

Limited Response

Activation

Stage 4

Full Response

Air Crash Incident x x

Earthquake x x

Hurricane Threat 72hr x x

Hurricane Threat 60hr

Hurricane Threat 36hr

Hurricane Threat 24hr x x

Hurricane Post Impact x x

Flooding/Flash Flood Events x x

Multi-Casualty Incidents x x

Health Emergency x x

Marine Accident SAR (all

modal)

x x

Oil Spill/HazMat x x

Severe Weather Warning x x

Tropical Storm Warning x x

Tsunami x x

Wild Fire x x

8. STAGES OF DISASTER RESPONSE

There are various stages of disaster response depending on the event. Activities are broken into

time periods which allow actions to take place before the next stage begins. Preparedness reports

will be provided for each time segment or as directed by the Executive Emergency Director. The

stages identified below are focused on the response to tropical storms and hurricanes. These

include;

8.1. INITIAL THREAT CONFIRMATION –

This occurs approximately 120 hours [5 days] prior to projected impact. At this time the

trajectory of the storm is uncertain and requires close monitoring of conditions. As the

Antigua/Bermuda Meteorological Services [ABMS] is better able to forecast the potential

path of the storm, public information and announcements would be broadcast to

14

encourage appropriate preparation by the population. A log of all actions is initiated and

maintained throughout the duration of disaster operations.

NOTE: Even though the trajectory is still very uncertain, the NDMC and Department Heads are

expected to watch conditions very closely and advise those assigned to work in the

NEOC to begin early preparations of family and property in anticipation of tropical

storm/hurricane conditions affecting Anguilla.

Shelter and Relief positions shall review plans, check shelter readiness, and alert

holders of pre-agreements to be ready to execute the terms of agreement when

requested.

Communication systems shall be checked and essential repairs made prior to any

potential NEOC activation.

Ham operators will be alerted for potential activation and requested to maintain

contact with others in the region of projected impact in order to provide early

indications of storm movement.

NEOC readiness shall be checked by the DDM staff and reported to the Deputy

Governor.

The RAPF shall review emergency routes and prepare to mark them in the event

that general movement controls need to be implemented.

Public Information messages shall be reviewed and readied for publication and/or

broadcast.

The Health Working Group shall coordinate with the DDM and the PIO Team to

prepare Public Service Announcements (PSA's) to encourage residents to check on

elderly and ill family and neighbours to help ensure they have access to a protective

environment if needed.

All NEOC positions and alternates shall review NEOC responsibilities and tasks

and make preparations to report for NEOC duty as may be directed.

8.2. PRELIMINARY ACTIVATION – this occurs 72 hours before the projected impact of

the tropical storm or hurricane. The Deputy Governor convenes the NDMC, informs

essential personnel of conditions and forecasts; and, reviews government disaster

preparedness activities. This is an intense period of action planning, ensuring that

measures have initiates to secure public buildings and equipment, encourage personal

employee preparedness, and broadcast of public announcements of conditions to

residents and visitors. Once preliminary actions have been initiated the Disaster

Executive Group is convened for a full briefing.

8.3. ALERT – this occurs 60 hours in advance of projected impact. It is the period during

which many of the preparedness activities are being finalized and staffing needs are

15

being determined. At this time all agencies report the status of preparedness efforts to the

Disaster Executive Group. It is expected that visitors are evacuating the Island.

Residents will be informed when it is time to seek shelter if they have not already done

so.

8.4. WATCH – this occurs 36 hours prior to projected impact and is the period when NEOC

staff and essential government personnel are rechecking their final personal and family

preparations and are ready for duty. Measures are implemented to ensure the safety of

the Governor and Chief Minister. The Governor will be making media announcements to

the public and emergency responders to keep them updated and to encourage them to

assist by following through on their personal responsibilities. At this time it is

determined when the government will shutdown and the NEOC will make preparations

to secure entry and allow only personnel essential to operations.

8.5. WARNING – this occurs 24 hours prior to projected impact and is the period when;

assigned personnel report for duty to set-up their operations in the NEOC; review

preparedness status with response personnel; ensure current conditions are recorded and

updated on status boards; and broadcast public announcements that all traffic on the

island, except emergency services, is suspended at the onset of tropical storm force

winds.

8.6. IMPACT – at this time the full impact of the hurricane is occurring, the NEOC is fully

secured and strategic planning activities are taking place as information is received.

8.7. IMMEDIATE RESPONSE – this occurs immediately after the hurricane has passed

the island and notification is received from ABMS that Anguilla is no longer under a

tropical storm force warning. The emergency response and assessment has been initiated

and emergency relief begins. The NEOC monitors all activities and develops strategic

response actions to be executed by disaster responders. A preliminary assessment of

damages is taking place, human needs are being identified, and relief supplies are being

distributed.

9. GROUP/SECTION RESPONSIBILITIES

9.1. The Emergency Management Group [EMG], which also serves as the Action Planning

Group (APG) identifies key issues; determines the staffing level and length of a shift -

generally referred to as the Operational Period; formulates operational plans in accord

with standard operating procedures; executes the decisions and pre-approved

administrative policies of the DEG.

9.2. The Support Services Section is responsible for coordination of all response operations

to protect, shelter, feed and care for hurricane victims.

16

9.3. The Planning and Intelligence Section is responsible for collecting, evaluating, and

disseminating the tactical information related to an event, and for preparing, presenting

and documenting the strategic action plans and briefings.

9.4. The Logistics Section is responsible for coordinating access to appropriate facilities,

transport of equipment and supplies, radio and communications systems, and services

for the operational response.

9.5. The Facility and Administrative Section is responsible for the overall functioning of

the NEOC facility in the Police Building by ensuring the physical facilities are available,

clean, and fully set up for operations.

10. KEY POSITIONS AND RESPONSIBILITIES

10.1 EXECUTIVE EMERGENCY DIRECTOR [EED]

10.1.1 The Deputy Governor is a member of the DEG and acts as the Executive

Emergency Director [EED] when the NEOC is activated.

10.1.2 The EED is the highest authority in the NEOC and the Action Planning Team

which is responsible for implementing the strategic direction as set forth by the

DEG.

10.2 NEOC DIRECTOR

10.2.1 Provides the management and oversight of the organizational structure that

supports NEOC operations for all hazards, and, is the primary advisor to the DG

and the Governor for hurricane response. When NEOC activities are initiated the

DirDM serves as the NEOC Director. The Director executes the policy direction

of the DEG and the Deputy Governor, and chairs the APG.

10.2.2 Coordinates the implementation of the orders of the Governor and Deputy

Governor for response operations and communicates frequently with NEOC staff

regarding functions such as Relief, Search and Rescue, Transportation and

Distribution, Damage and Needs Assessment, Financial Services; and, helps guide

the action planning process.

10.2.3 Informs the Deputy Governor of contact with all external agencies including the

regional response mechanism.

10.2.4 Serves as the VIP liaison and is prepared to brief VIP visitors and assist and

accompany members of the APG on visits to damaged areas.

10.3 HEAD of GOVERNOR’S OFFICE [HOGO]/DISASTER LIAISON –

10.3.1 Serves as the Liaison to the NEOC from the Governor’s Office to ensure open

lines of communication for up-to-date situation reports, damage assessments, and

17

human needs evaluations; and, ensures communication and coordination with the

FCO Overseas Territory Office in London.

10.3.2 The HOGO Liaison serves as a member of the Emergency Management Group

which provides coordinated decision-making, and the command and control

leadership essential for effective and efficient response.

10.4 PUBLIC INFORMATION OFFICER

10.4.1 Directs the Public Information operations, provides direction to Public

Information staff, and manages the public information function when the NEOC

has been activated.

10.4.2 Implements press protocols, issues news releases, serves as the focal point for

media inquiries, coordinates all public information releases, initiates contact with

external press, and update the APG regularly

10.5 LOGISTICS MANAGER

10.5.1 Ensures procedures are in place and implemented in support of the NEOC and

response operations.

10.5.2 Provides communication services, resource tracking; facilitates acquisition of

equipment, supplies, facilities, transportation services and availability of human

resources; as well as arranging for food, lodging, and other logistical functions as

required.

10.6 SUPPORT SERVICES MANAGER

10.6.1 Coordinates response for all operational functions assigned to the NEOC such as

Shelter Management, Relief Services, Search and Rescue, Distribution, etc.

10.6.2 Ensures that operational objectives and assignments identified in the NEOC

.Action Plan are carried out efficiently.

10.6.3 Continuously monitors the plan’ effectiveness and modifies accordingly.

10.6.4 Establishes the appropriate level staffing for the Support Services Section.

11.7 PLANNING & INTELLIGENCE MANAGER

11.7.1 Collects, evaluates and disseminates information, develops action plans.

11.7.2 Prepares information to support requests for external resources and

assistance.

11.7.3 Maintains documentation and identifies any potential future emergency

response concerns.

18

11.7.4 Activates additional personnel to ensure Planning/ Intelligence Section is

fully functional.

11.8 FINANCE SERVICES MANAGER

11.8.1 Ensures that all financial records are maintained throughout the event or

disaster.

11.8.2 Ensures all on-duty time is recorded for each person staffing the NEOC or

are responding to the impact areas.

11.8.3 Ensures employees are oriented to the financial requirements and procedures

necessary for tracking expenses related to response operations.

11.8.4 Determines purchase order limits for logistics.

11.9 FACILITIES and ADMINISTRATION MANAGER

11.9.1 Facilitates the overall functioning of the NEOC facility, including building

and equipment maintenance and provision of supplies.

11.9.2 Provides information and status updates of the problems related to the

internal functions of the facility to the NEOC Director as needed.

11.9.3 Ensures observance of rules relating to protected and off-limit areas in

conformance with the “DDM/RAPF agreement and the chain of command as

designated by the RAPF.

12. HOW THE NEOC RELATES TO DIFFERENT HAZARDS

12.1 The NEOC resources stand ready to assist Departments to manage and coordinate

assistance for any hazard event that requires multiple government organizations and

resources.

12.2 The RAPF major Incident Plan and the Airport Crash Plan are instances that can be

enhanced by the full support of the NEOC staff and coordination efforts.

12.3 The NEOC provides specific resources and support including but not limited to;

Communication resources, coordination, and technical support.

Data collection and organization for use by the planning group to develop plans

and provide updates and reports.

Assist with support activities such as notification of NEOC personnel, other

employees, and the public.

12.4 Chart 3 in the Concept of Operations [4.1] lists the potential hazard threats that

could impact Anguilla.

NOTE: It also needs to be noted that the NEOC Position Action Charts for hurricane

differ substantially from other hazards which have no alert and warning period.

The management of those events would actually start at the “Impact Stage”. The

impact would in all likelihood not affect the entire Island, thus negating a long

19

time period for recovery. Another major factor would be that the NEOC personnel

would be limited to those agencies actually involved in response operations and

would not require the same comprehensive staffing level as required by a

hurricane response operation.

13 POSITION ACTION CHECKLISTS [PAC]

13.1 Position Action Checklists have been established for each NEOC position, which

indicates the group relationship and the responsibilities of the position. The PAC

provides checklists and supporting information which serve as guidelines to assist the

post-holder to carry out the functions necessary to support operations.

13.2 Hazard specific tasks will be appended to each position to which they apply. Hazard

plans will append information specific to that hazard.

13.3 Appendices may include but not be limited to;

Checklists

Contact lists

Maps

Charts

20

INDEX

access, 10, 12

Administration, 5, 16

Anguilla, 3, 9, 12, 13, 17

assessment, 10, 13

Assessment, 14

assistance, 15, 16

Attorney General, 5

building, 10, 16

Centre, 3, 9

Chief, 3, 5, 13

Chief Minister, 3, 5, 13

Commissioner of Police, 5

Communication, 12, 16

Communications, 3, 10, 11

Coordinator, 10

damage, 10, 15

Damage, 14

Damage and Needs Assessment, 14

damages, 13

DDM, 3, 5, 9, 12, 16

Department, 3, 12

Department of Disaster Management, 3

Deputy Governor, 3, 5, 9, 11, 12, 13, 14, 15

Development, 3

Director, 5, 9, 12, 14, 16

disaster, 3, 5, 6, 9, 11, 12, 13, 16

Disaster Executive Group, 5, 13

documentation, 16

Earthquake, 11

EED, 14

Emergency, 3, 6, 9, 11, 12, 14

equipment, 13, 15, 16

Essential, 10

essential personnel, 13

Executive Emergency Director, 9, 12, 14

Executive Group, 5, 13

external, 15

financial, 16

Financial Services, 14

Fire, 3, 11

Flood, 11

food, 15

forecast, 12

function, 9, 15

Governor, 3, 5, 9, 11, 12, 13, 14, 15

groups, 5, 9

hazard, 9, 16, 17, 18

Health, 3, 11, 12

Health Authority, 3

Housing, 3

hurricane, 3, 9, 10, 12, 13, 14, 17

Hurricane, 6, 9, 11

impact, 10, 12, 13, 16, 17

impact area, 16

Incident, 11, 16

information, 9, 10, 11, 12, 13, 15, 16, 18

internal, 16

Manager, 10

media, 13, 15

Media, 10

21

Meteorological Services, 12

Minister, 3, 5, 13

Ministry, 3

mitigation, 3

National, 3, 5, 9

National Emergency Operations Centre, 3, 9

NDMC, 3, 4, 9, 10, 12, 13, 14

needs, 10, 13, 17

NEOC, 3, 5, 8, 9, 10, 11, 12, 13, 14, 15, 16

notification, 13, 16

Officer, 5

Oil Spill, 11

Operations, 3, 6, 9, 11, 15, 17

personnel, 10, 13, 16, 17

planning, 9, 11, 13, 14, 16

Planning, 8, 10, 11, 14, 16

Police, 3, 5, 9

preliminary, 13

press protocols, 15

primary advisor, 14

procedures, 3, 9, 15, 16

programme, 3

protocols, 15

public, 3, 12, 13, 15, 16

Public Information Office, 5

RAPF, 12, 16

Recovery, 11

relief, 11, 13

Relief, 12, 14, 15

Rescue, 3, 14, 15

resources, 9, 10, 15, 16

responsibilities, 9, 12, 13

Royal Anguilla Police Force, 3

Search, 14, 15

Search and Rescue, 14, 15

Services, 5, 12, 14, 15

Shelter, 12, 15

Social, 3

staff, 6, 8, 10, 12, 13, 14, 15, 16

stage, 12

stages, 12

Structure, 6

supplies, 13, 15, 16

Tourist Board, 3

traffic, 13

tropical storms, 12

warning, 13, 17

Warning, 11

warning period, 17

watch, 12