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Angela L. Jenkins School: Permanent:
Walden University 165 McArdle Street (Rear Apt.)650 S. Exeter Street Rochester, NY 14611Baltimore, MD 21202 585-284-8809800-925-3368 [email protected]@waldenu.edu
SUMMARY More than 10 years of Customer Service experience Caregiver experience Extensive background in solving customer issues Strong Microsoft Office abilities
EDUCATION: Associates in Liberal Arts – May, 2003 - Monroe Community College. Rochester, New YorkBachelors in Psychology - May, 2011 - Walden University, Baltimore, Maryland Masters in Mental Health Counseling - May, 2017 - Walden University, Baltimore, Maryland
EXPERIENCE:Caregiver:
Transport residents to and from appointments and activities Coached clients on skills for successful, independent living Prepared consumables in compliance with personal needs Aided non-verbal, mentally disabled individuals – fed, clothed, bathed
Customer Service and Office: Create PowerPoint presentations for Sales Team and General Sales Managers. Design gift certificates, flyers and register to win signs for clients and website auctions. Prep for meetings, filing, phones, maintained schedule of employees Organized promotions of new products
EMPLOYMENT:Workfit Staffing Rochester, NY 2015 – PresentCaregiver
~ One on One companionship~Assist nurses with patient care
Hillside Families of AgenciesYouth Care Provider I Rochester, NY 2015 – Present
~Recreation~Prepare meals
Lifetime Assistance Rochester, NY 2012 - 2013Community Living Instructor
~Med certified – distributed medication~Assisted special needs adults
DePaul Developmental Services Rochester, NY 2011 - 2012Direct Support Counselor II
~Organized social activities~Assisted individuals with basic life skills
Clear Channel Communications Rochester, NY 2007 - 2011Receptionist promoted to Sales Coordinator
~Hosted events~Scheduled meetings, phones, typed, faxed
Kohl’s Rochester, NY 2004 - 2006Sales Associate promoted to Beauty Supervisor ~Trained individuals and coordinated schedules
Temporary jobs through various agencies / school Rochester, NY 2001 - 2003
Northside Christian Academy Rochester, NY 1997 - 2000
Learning Center Supervisor ~ Instructed behaviorally challenged students ~Conducted parent teacher conferences ~Tutored in summer camp
ACTIVITIES:Student Government, Student Program Board, Singing Ministry Assisted Disabled individuals – Transport, feeding and one on one companionshipDistributed gifts as Mrs. Claus for less fortunate children Started peer counseling group – Students Helping StudentsRaise money for cancer research yearly
HONORS: Who’s Who Among American College Students Candaisy Brown Award – Christian Service Ed Brown Memorial Award – Scholarship Award.
REFERENCES AVAILABLE UPON REQUEST
