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Inside Out Experience Energize, Inspire, & Connect

Andrew Pratt

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Andrew Pratt, Inside Out ExperienceAlberta Sustainable Tourism ForumNakoda Lodge, Morley, AlbertaDecember 9, 2010alberta.icrtcanada.ca

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Page 1: Andrew Pratt

Inside Out Experience Energize, Inspire, & Connect

Page 2: Andrew Pratt

Inside Out Experience

• From Dream to Reality• Seasonal• ALTO Award 2006• President of PROAOA• LKRUA Treasurer• TDR Board• Chairman of Alberta’s Kananaskis• Employ 20 staff seasonally May‐October

Page 3: Andrew Pratt

Promoting Socio‐Cultural & Authentic  Experiences

• Aboriginal Guide School• Interpretive Program for Staff• Inside Out Experience Training for Guides in 

the area:– Red Cross Wilderness First Aid– Swiftwater Rescue (Lifesaving Society)– Guide School

• Hiring locally VS Overseas Staff• Buying from local businesses

Page 4: Andrew Pratt

• Permits– within parks

• Staffing– Hiring– Retaining– Accidents (50 day and 4‐7 years)– >25 years

• Insurance– availability, amount of insurance (5m) and cost

• Land Holders – Trans Alta– Farmers

• Cost– Solar power– Staff shuttle

Page 5: Andrew Pratt

Financial/Support

• Inside Out Experience• Provincial Government

• Bands• Corporate• Local Community Associations/Camps

• Federal Program – ex Service Canada – Summer Employment

Page 6: Andrew Pratt

Lessons From The Trenches

• Buy pre‐existing company

• Profit Margins (11‐18%, 50%, 30%)

• Packaging Programs

• Business Coach• Don’t Be Everything to Everybody

Page 7: Andrew Pratt

Into The Future

• Believe in mission and vision statement

• Work with positive people

• Hire more Aboriginal Staff

• Corporate programs

Page 8: Andrew Pratt

Valuable Pointers

• Numbers game VS Cost– Discounts– Groupon– Social Living

• Build company to sell it• Hotels

– Concierge %’s• Believe in what you do and see the big 

picture!