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© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

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© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-3 Business Statistics CHAPTER 6 Continuous Probability Distributions CHAPTER 7 Hypothesis Tests CHAPTER 8 Analysis of Variance CHAPTER 9 Simple Linear Regression CHAPTER 10 Non-Parameteric Statistics CHAPTER 11 Time Series And Business Forecasting l BQT 173l

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Page 1: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-1

BQT 173 BUSINESSSTATISTICS

Page 2: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-2

Business Statistics

CHAPTER 1 The role of Statistical Thinking in Business

CHAPTER 2 Statistical Concepts and Language

CHAPTER 3 Exploration Data Analysis

CHAPTER 4 Introduction to Statistical Software Package

CHAPTER 5 Discrete Probability Distributions

l BQT 173l

Page 3: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-3

Business Statistics

CHAPTER 6 Continuous Probability Distributions

CHAPTER 7 Hypothesis Tests

CHAPTER 8 Analysis of Variance

CHAPTER 9 Simple Linear Regression

CHAPTER 10 Non-Parameteric Statistics

CHAPTER 11 Time Series And Business Forecasting

l BQT 173l

Page 4: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-4

l Chapter 1 l

1.1 Component of Statistical Thinking1.2 Definition of Business Statistics1.3 Descriptive and Inferential Statistics1.4 Ethical Issues in Statistical Data Analysis

The role of Statistical Thinking in Business

Page 5: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-5

1.1 Component of Statistical ThinkingStatistical thinking is the philosophy of

learning and action based on the following fundamental principles:

1. all work occurs in a system of interconnected processes - a process being a chain of activities that turns inputs into outputs;

2. variation, which gives rise to uncertainty, exists in all processes; and

3. understanding and reducing variation are keys to success.

Page 6: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-6

1.2 Definition of Business StatisticsIn the business world, statistics has these

important specific uses: To summarize business data To draw conclusions from those data To make reliable forecasts about business activities To improve business processes

Page 7: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.3 Descriptive and Inferential StatisticsThe statistical methods you use for these tasks

come from one of the two branches of statistics:

DESCRIPTIVE STATISTICSDescriptive statistics are the methods that help collect, summarize, present, and analyze a set of data.

INFERENTIAL STATISTICSInferential statistics are the methods that use the data collected from a small group to draw conclusions about a larger group.

Page 8: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

1-8

1.3 Descriptive and Inferential StatisticsThere are four important uses of statistics in

business: To visualize and summarize your data (using descriptive

methods) To reach conclusions about a large group based on data

collected from a small group (using inferential methods) To make reliable forecasts that are based on statistical

models for prediction (inferential methods)

Page 9: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

There are a number of possible ways in which unethical behavior can arise in statistics and researchers should steer clear of these.

It is relatively simple to manipulate and hide data, projecting only what one desires and not what the numbers actually speak.

Page 10: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

E.g 1: Data collection can be made inherently biased by posing the wrong questions that stimulate strong emotions rather than objective realities.

This happens all the time when the survey is aimed to try and prove a viewpoint rather than find out the truth.

Page 11: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

E.g 2: Scientists not including data outliers in their report and analysis to validate their theory or viewpoint.

This happens both in pure and social sciences. By obscuring data or taking only the data points that reinforce a particular theory, scientists are indulging in unethical behavior.

Page 12: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

E.g 3: After a broad survey of many customers, a company might decide to publish and make available only the numbers and figures that reflect well on the company and either totally neglect or not give due importance to other figures.

Page 13: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

E.g 3: After a broad survey of many customers, a company might decide to publish and make available only the numbers and figures that reflect well on the company and either totally neglect or not give due importance to other figures.

Page 14: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

E.g 3 (Cont.): A car might be ranked high on comfort but low on safety. By showing only the comfort figures for the car, the company is, in a way, misleading customers and shareholders about the real picture.

Page 15: Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill 1-1 BQT 173 BUSINESS STATISTICS

© Andrew F. Siegel, 1997 and 2000 Irwin/McGraw-Hill

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1.4 Ethical Issues in Statistical Data Analysis

Surveys and polls often indulge in unethical behavior to reinforce a viewpoint. For example, a survey might not reflect true public opinion because it is not statistically significant. However, many surveys do not publish this along with their poll and this can be misleading.