MICA (P) NO. 103/09/2015 • 3rd QUARTER 2015

and getting better by the Year!

...

A PUBLICATION OF TECKWAH GROUP

EDITORIAL MESSAGE

COMMITTEE MEMBERS

AdvisorAngela Kok

Chief Editor Jane Tang

MembersBetty WongJess TeoZhang HanLi Jing YuTrixie Ong Chua Xing Ling

Overseas MembersVivian Cheng (Taiwan)Jenny He (China)Francis Chong (Malacca)

A Publication of The Teckwah Group Printed by Teckwah Value Chain Pte Ltd

Staff can log into http://intranet.teckwah.com.sg for the latest issue. CaiXun is also available on www.teckwah.com.sg

Please email your feedback to info@teckwah.com.sg

3rd QUARTER 2015CONTENTS03

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BUSINESS UPDATES Teckwah Announced Q2/1H 2015 ResultsTeckwah Trading (HK)

CORPORATE & SOCIAL RESPONSIBILITY SFMA VisitOur Scholars

STAFF ACTIVTIES Meet our New Staff CommitteesMid-Autumn Festival CelebrationsCelebrating Birthday the Digital & Fun Way

TRAINING & DEVELOPMENTStrategic Thinking Finance for Non-finance ManagersWSQ - Perform Advanced Spreadsheet Functions (MS Excel 2010) Fast Track Negotiation SkillsFSC® Chain of Custody Operating Procedures

LIFESTYLE FEATUREThe Boiler The Boneless Kitchen

TECKWAH CHATROOM

SPECIAL FEATUREHappy 26th Anniversary, CaiXun

For all of us at Teckwah, this period was a bitter-sweet time. We were happy because our 47th year coincided with Singapore’s Jubilee. It was a sad time because our nation’s founder, Mr Lee Kuan Yew, was not with us for the Jubilee celebrations and Teckwah’s founder, Mr Chua Seng Tek, was likewise, not with us for our celebrations. Although Mr Chua has left us, his spirit will continue to live on in our organisational culture and core values.

This year was Caixun’s 26th anniversary. Caixun’s editorial team organised a commemorative celebration with an exhibition of past issues. A special video, games and prizes enticed many staff to attend the event. Besides learning about the progress of Caixun from its inaugural issue till the present, staff also got an understanding of Teckwah’s exciting journey. This issue of CaiXun is our new design, have you noticed?

To celebrate with all Singaporeans the Golden Jubilee, Teckwah’s staff committees also organised a big-scale outing to the Singapore Flyer and the Singapore Chinese Chamber of Commerce and Industry SG50 Special Exhibition, “47 Hill Street” which was held there. The exhibition enabled us to learn about the history of our nation-building. Staff also went up the Singapore Flyer to enjoy the view and to admire the horizon while appreciating the fact that Teckwah’s and our nation’s development are closely interwoven.

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Highlights of the Results:

• Print-related business accounted for 60% of the Group’s revenue and Non-print contributed the balance 40%

• Singapore operations remained the top revenue contributor at 64.6% with China the second largest at 25.1%.

• The increase in revenue achieved by both Print and Non-print businesses was mainly due to higher demand from existing customers. The increase in Operating Profit before Tax was due to increased demands as well as cost savings achieved after the relocation to Pixel Red which was incurred in the same period last year.

• Commenting on the competitive conditions of the industry in which we operate that might affect us in the next reporting period and the next 12 months, Thomas Chua, our Chairman & Managing Director, said “ The improved results were due to a combination of higher revenue from customers and cost saving from operating at Pixel Red and Iskandar. Management is, however, mindful that the global economic outlook remains uncertain and would continue to take steps to be competitive and seek new upstream activities to widen revenue source.”

TECKWAH ANNOUNCED

Q2/1H 2015RESULTS

Teckwah Trading (HK) Limited was established in 2007. It is located in Kwai Chung, an urban area in the New Territories of Hong Kong, which is the site of the container port, 27km from Hong Kong International Airport. Recently, we consolidated various operations into our main hub which is now a distribution centre providing warehousing and fulfilment services globally. The products we handle include service parts, instrumental devices, electronic toys, computers, accessories and other electronic devices.

With no barriers to trade, a duty free trading port and well-established infrastructure in Hong Kong, customers can leverage on Teckwah Asia Pacific’s network to deliver their goods globally.

Teckwah Trading (HK)

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The Singapore Food Manufacturers’ Association (SFMA), a professional and active trade association formed in 1967 by like-minded local food manufacturers, visited Teckwah on the 02 July. The visit, led by the President of SFMA, Thomas Pek, was to understand Teckwah’s practices and view the company’s premises. Hosted by the business development team, members of SFMA were introduced to a brief history of Teckwah and current packaging trends. Thereafter, they were brought on a plant tour showcasing Teckwah’s capabilities.

The visit was a first for many to view a local printing manufacturing plant. It ended with a networking session accompanied by light refreshments in the multi-purpose hall.

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About National Human Resources Scholarship

This scholarship was initiated by the Ministry of Manpower (MOM) in 2011 to raise awareness of the importance of HR, and elevate this profession in Singapore. The scholarship aims to groom HR talents for companies and seeks to build a pipeline of talent with a strong passion for HR. The scholarship will cover the scholar’s tuition fees, monthly allowances as well as approved training and development programmes. The bond period is between 2 and 3 years depending on the scholarship duration.

OUR SCHOLARS

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5Lim Ming Shiang, a recipient of Teckwah – MOM joint National Human Resource Scholarship, underwent his internship programme with Teckwah. He was in the Human Resource Department from 29 June 2015 to 14 August 2015.

Below is his comment on being an intern in Teckwah:

My internship with Teckwah had been a unique and fulfilling learning experience. During the seven weeks in Teckwah, I have acquired skills and knowledge that went beyond textbooks.

During the attachment, my superiors and colleagues treated me warmly so that I could quickly integrate into the company’s culture. The environment in the HR department was also very cordial and I could clarify doubts without any reservations.

In a nutshell, this internship broadened my learning horizon and bridged the gap between classroom theories and actual working experience. I am tremendously thankful to the Ministry of Manpower and Teckwah for offering this invaluable opportunity and support. I am looking forward to joining the company in the near future!

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Koh Xin Zhi Callista and Kouk Qing Yuan from Ngee Ann Polytechnic are the recipients of Teckwah Logistics Scholarship. They excelled in their second year examinations and had exhibited exemplary conduct.

They are currently undergoing their internship programme with Teckwah from 07 September 2015 to 06 February 2016.

Callista (second from left) is assigned to Teckwah Logistics. During her attachment, she will handle the daily reports to track and trace every individual order, cascade jobs or provide information to the logistics partners. She will also be working closely with the ICT team on the tracking and tracing system enhancement.

Qing Yuan (right), meanwhile, is assigned to JNE Logistics Singapore.

Her tasks include Warehouse Management,

Order Processing and Fulfilment by using in-

house system. She will also handle queries from customers and partners.

Rebecca Chong(left), recipient of the NYP-Teckwah Scholarship is currently undergoing her internship programme with the Digital Solution Team of Teckwah Value Chain from 29 June to 18 September 2015.

Rebecca, a third year student at Nanyang Polytechnic pursuing her diploma in Visual Communication, received the scholarship in 2013. She was selected for her good GCE “O” level results, good CCA record, exemplary conduct and strong passion for the visual communication disciplines.

After being attached to the digital solution team for 2 months, here’s what Rebecca has to say on her experience.

Working in Teckwah has been an enriching and eye-opening experience for me. Everyone here has been very welcoming and has helped me tremendously in getting to know how processes

work. I have learnt a lot about how to manage my time as well as the importance of details.

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Most, if not all, of us, are aware that there are five Staff Committees to spearhead various staff engagement activities all year round. A new batch of committee members was “sworn in” recently to take charge of the respective committees for the next 24 months. Let’s find out who they are and what they have in store for all of us.

Meet ourNEW STAFF COMMITTEES

Staff Club

Advisor: Yong Yoke Chuang Chairperson: Chua Bao Hui Alexa Secretary: Chen Hwa Chian ChloeMembers: Boon Shu Xian Denise, Chee Choong Ming Edwin, Cheung Lilian, Deng Xingxing, Lee Wee Sheng, Leong Wene, Mohamed Ra’uf Bin Mohamed Said, Ng Teck Wee, Tan Soh Bee, Tee Yee Meng, Wong Fong Kiew

In 2015, Staff Club has released a new identity that represents our commitment to foster stronger bonds amongst Teckwahers by

engaging everyone with fun-filled activities. We aim to introduce a variety of activities to

encourage Teckwahers to come together, socialise and develop a healthy work-life balance. We will be organising activities

ranging from sports, community works, social events, and excursions to festive celebrations.

Stay tuned for more updates and we will be looking forward to everyone’s support for our

upcoming events!

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Teckwah has adopted the 5S practice for more than 30 years. We will not just be continuing to do the fundamental good housekeeping which is the ‘1st, 2nd and 3rd Ss’. We need to progress to the ‘4th and 5th Ss’ which are as follows:

4th S: Seiketsu - Standardize / organise methodology to do things at your workplace.

5th S: Shitsuke - Showing discipline & graciousness. E.g. smile and greet each other.

The 5S Committee will be organising various activities, such as, awareness building and publicity initiatives, training, walkabouts, departmental 5S competition and lots more to bring Teckwahers forward to these stages. We want to make ‘5S Part of Teckwahers’ Way of Life’.

George Wong

5S Committee

Advisor: Kew Kee Hing Chairperson: George Wong Hock Chai

Secretary: Chiew Pei See FanszyMembers: Chong Lingyao, Tong Meng Yang, Teo Geok Cheng, Liew Chee

Ming Jason, Pek Kim Guan, Tan Gek Tin, Lim Siew Kuai, Ng Yein Fun, Chua Toh Lock, Go Yin Hui, Tang Yin Seng Samuel

Environmental, Health & Safety Committee

Advisor: Chan Choy Yin Joyce Chairperson: Lee Sek Fai Norman Secretary: Chin Shwu HueyMembers: Lee Kok Heng Richard, Subramanian Saravanan, Cheong Chooi Lin Cheryl, Leong Cheng Han Emily, Tan Cheong Heng, Low Chan Keong, Tan Lian Siong, Muhammad Ridhwan, Woo Wan Qing Freshno, Low Eng Teck, Lee Hun Yong, Mack Ang Yong Chun

Another challenging work year 2015/2017 lies in-store for the EHS Committee. This year the new committee members, including the WSH officer, are young and dynamic.Besides the mandatory 16 items to be carried out in 2015/2017, the Committee has come up with new and creative activities to be carried out monthly, quarterly, half-yearly and yearly.

In addition to independent initiatives by our committee, we will also be working collaboratively with the 5S, 3S, Editorial and Staff Club committees to roll out some of the planned activities. Looking forward to your participation soon! Think Safety, Work Safely. Let’s make our working environment safe and healthy!

Norman Lee

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Advisor: Angela Kok Chairperson: Jane Tang Lay Tin Secretary: Betty Wong Choi WanMembers: Chua Xing Ling, Teo Li Lin Jess, Zhang Han, Trixie Ong Shi Shu, Li Jing Yu

I look forward to working closely with the other Staff Committees to bring you more interesting and engaging information and updates. We have also received some good suggestions in the recent survey and we will look into how we can include those ideas in future issues.

Jane Tang

3S Committee

Advisor: Tan Peck Hoon Chairperson: Lee Chee Meng Peter Secretary: Chow Sook Yeen SuyiMembers: Sam Lai Choo, Lee Qian Hui, Chong Mun Theng Tiffany, Ng Li Xuan, Lim Bee Geok Carrie, Soh Keng Huay, Cheong Poh Meng, Lee Yoke Har Agnes, Mohamad Riaj S/O Janab S.A. Ali

In this new term, the 3S Committee will be introducing the 3S Ambassadors. They are your colleagues working among you. So please do give them your support. As a token of our appreciation, the 3S Committee will be giving out different vouchers for your efforts in submitting a 3S through our different submission platforms. We will be unveiling the different 3S themes to work on soon. Please look out for the 3S boxes which we will be putting up soon. As we always say, ‘Every Problem is an opportunity for improvement; we want your suggestion!’

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Celebrating Birthdaysthe Digital and Fun Way!

The Digital Solution Team launched a Birthday Campaign in August. Built on the team’s technology, the system sends a Happy Birthday wish in the form of an EDM /SMS in the month of the staff’s birthday, together with a gift selection for the staff. Staff have the choice of the standard cash gift option of $5 or a mystery option with gifts ranging from $0-$50. After making the selection, staff will receive a personalised birthday card together with their gift according to what they have chosen.

Queenie Yee from ICT said, “I was pleased to join in the lucky dip for the mystery birthday gift and am delighted that Teckwah has organised this novel Birthday Campaign. I’m very happy that I won a pair of movie tickets!”

Mid-Autumn festival, or zhongqiu jie in Chinese, is one of the many festivals that Chinese around the world celebrate. As the festival name implies, it falls on the 15th day of the eighth month of the lunar calendar, in the middle of autumn.

There are many legends surrounding this festival. However, the mid-autumn festival celebrates three fundamental concepts which are closely tied to one another:• Gathering, such as family and friends coming together, or harvesting crops for the festival• Thanksgiving, for the harvest, or for harmonious unions• Praying (asking for spiritual or material satisfaction), such as for babies, a spouse, beauty, longevity, or for a good future

Making and sharing mooncakes is one of the hallmark traditions of this festival. In Chinese culture, a round shape symbolises completeness and unity. Thus, the sharing and

Mid-Autumn Festival Celebrationeating of round mooncakes among family members during the week of the festival signify the completeness and unity of families.

A notable part of the festival is the carrying of brightly lit lanterns. It is difficult to unearth the original purpose of lanterns in connection with the festival, but it has been used to symbolise fertility, and functions mainly as a toy and decoration. Today the lantern has come to be associated with the festival itself.

On 23 September, Teckwahers gathered in the multi-purpose hall for simple afternoon tea and moon-cake tasting. The event was organised by the Staff Club, not only to celebrate the festival but also as an occasion for staff interaction.

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What:

On completion of the programme, participants will:• have the key concepts of the Strategic Thinking process • have a clearer and deeper awareness and understanding of where the organisation is• be able to identify the factors and elements that will work and against the organisation going forward

STRATEGICTHINKING

When: 13 August 2015Where: Teckwah Learning Centre @ Pixel RedWho: Executives and Managers

What:Business performance is measured and presented using financial statements. To create financial value, a good grasp of financial principles is absolutely essential. However, many non-financial managers do not fully tap on the potential of financial information received in their work. In this workshop, participants will be able to clarify doubts about presented financial information. They will also learn how financial information can indicate a company’s health, risk and profitability.

On completion of the programme, participants will be able to: • Understand common accounting, finance terminology and key accounting concepts used in financial statement• Apply accounting models to business decision-making to manage operations and to achieve better financial results• Analyse financial information in annual reports• Communicate more effectively with the finance department• Appreciate the rationale behind accounting and financial policies

Finance for Non-Financial Managers

When: 17 – 18 September 2015Where: Teckwah Learning Centre @ Pixel RedWho: Executives and Managers

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What :On completion of the programme, participants will be able to:

• Understand FSC® Chain of Custody standard requirements• Understand FSC® Chain of Custodybusiness operations process flow• Ensure the Management System meets the FSC® Chain of Custody standard requirements• Ensure FSC® Chain of Custody certified material (paper) is tracked throughout the business operations processes

FSC® Chain of Custody Operating Procedures

When: 3 – 4 September 2015Where: Teckwah Learning Centre @ Pixel RedWho: Staff from Print business

NEGOTIATION SKILLS

Whether the employees are dealing with vendors or clients, the ability to negotiate directly affects the company’s bottom-line. Negotiating with the former impacts on cost reduction, and with the latter, revenue generation. In order to increase profitability, improve cost-effectiveness and achieve greater productivity, it is vital that employees learn to negotiate successfully on behalf of their organisation.

On completion of the programme, participants will be able to:

• Negotiate effectively by adopting a set of key principles• Apply strategy and tactics to manage different situation• Manage the negotiating process flexibly, creatively and confidently by exploring all the essential negotiating variables• Manage the information flow skillfully as an integral part of managing the negotiating process• Influence and bargain to achieve negotiation outcomes and close a negotiation and avoid potential deadlocks

When: 27 – 28 August 2015Where: Teckwah Learning Centre @ Pixel RedWho: Executives and Managers

What :On completion of the programme, participants will be able to:

• Operate effectively at more than a basic level of competence, carrying out tasks such as editing and enhancing numeric, text and graphical data• Carry out advanced formatting and presentation operations on charts and graphs• Use functions such as those associated with logical, statistical or mathematical operations• Use available analysis and audit tools and run and record simple macros

WSQ – Perform Advanced Spreadsheet Functions (MS Excel 2010) Fast Track

When: 17 - 18 September 2015Who: Executives and Managers

Nestled in the midst of industrial buildings is a casual seafood joint that serves up all-American Southern style cuisine. The owner wanted to share the wonderful flavours and tastes of Louisiana in Singapore. So began his culinary journey and the establishment of The Boiler.

Its down-to-earth atmosphere attracts a lunch crowd that desires a relaxing, yet reasonably priced meal. The lunch menu comprises both Cajun-inspired dishes (St. Louis-style Ribs) and the usual diner options like Fish & Chips and Miso-Dijon Salmon, for a healthier choice. Diners can choose from a selection of drinks from craft beers to coffees.

While known for its seafood, The Boiler’s non-seafood items are just as delectable. The Southern Chicks & Waffles and Sweet Potato Fries are ideal for sharing and they are the perfect accompaniment to savoury mains. Desiring a sweet ending to your meal? Try the Chocolate molten lava cake with vanilla ice cream!

Meat-lovers beware! The Boneless Kitchen is all about vegetarian food and best of all, it’s Korean! Hailed as Singapore’s First Korean Vegetarian restaurant, it is located at The Commerze (remember The Oven?). The interior is simple, yet cosy with traditional wooden floor seating as an option.

The menu does not veer too far from familiar favourites like Kimchi Jjigae (Kimchi stew - $9.90), and Bibimbap (Stone bowl mixed rice - $9.90). And a typical meal won’t be complete without side dishes (“Ban Chan”) such as Kimchi (homemade at only $2). With dishes that pack a punch, what better way to wash it all down than with the restaurant’s selection of Korean teas and canned juices.

So if you are looking for a tasty and affordable meal, look no further! The Boneless Kitchen offers healthy yet punchy flavours. Who needs meat! What’s more, there are no GST and service charge imposed.

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The Boiler Lousiana Seafood & Beer

The Boneless Kitchen

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Wow! What an experience to be up here! I can see the beautiful Singapore River,

Raffles Place, Merlion Park, Empress Place!

I can see Marina Barrage, Gardens by the Bay,

Floating Platform and the Sports Hub! The skyline and

shoreline are incredible.

The magnificent view we see here is such a contrast with the photos we saw just now at the Special

Exhibition put up by SCCCI at level 1. Those photos captured Singapore 50 years ago.

Singapore has transformed in the 50 years since

independence; from what we saw at the exhibition to what

we are seeing from the capsule of the Flyer.

This is Teckwah’s way of celebrating SG50!

What’s more? There is a sumptuous buffet

dinner for all of us!

It is an eye opening experience

for all of us!

一年更比一年好！

德华集团内部刊物印刷

MICA (P) NO. 103/09/2014 • 德华集团内部刊物2015年第3期

周年...

编委的话

编委会:

顾问：张明颜

主席：董丽珍

秘书：黄彩云

成员：蔡幸玲， 章函 ， 张俪龄 ， 王詩淑，李靖宇

海外会员： 郑淑尹 (台湾), 何萍 (上海), 张国威 (马六甲)

德华集团内部刊物 印刷－德华价值链私人有限公司

http://intranet.teckwah.com.sg 下载《彩讯》

《彩讯》也刊登在德华集团网站 www.teckwah.com.sg

请电邮您的反馈到 info@teckwah.com.sg

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最新消息 德华公布2015年第2季度与上半年业绩德华商贸（香港）

企业与社会责任 SFMA到访我们的奖学金得主

活动剪影 介绍新一届员工委员会中秋庆祝活动 数码庆生，欢乐有趣！

员工培训战略思维 针对非财务经理的财务课程 WSQ - 实现电子表格的高级功能 （MS Excel 2010）速成 谈判技巧 森林管理委员会 - 产销监管链

(FSC® Chain of Custody)

生活专栏The Boiler无骨厨房

德华聊天室

特别专栏祝你二十六岁生日快乐，《彩讯》！

这一季，对德华人来说，是个悲喜交加的季节。

喜的是，今年德华47周年厂庆恰逢新加坡建国50年金喜；悲的是，恰如建国总理李光耀再也无法出席国庆庆典，德华创始人蔡承泽先生也无法再参加我们的厂庆了。蔡承泽先生虽然永远地离开了我们，但他的精神将永远活在我们的企业文化和核心价值观中。

今年恰逢《彩讯》创刊26周年，《彩讯》编委在Pixel Red 多功能厅(Multi-Purpose Room)举行了回顾展，除了展出从创刊号开始的全部《彩讯》，还有录像和有奖猜谜，吸引了众多德华员工前来参观, 不但回顾了《彩讯》排版设计的历次更新，也从中了解德华这几十年来的精彩历程。 本期《彩讯》是新的设计, 你留意到了吗?

为了和全国民众共同欢庆新加坡50周年金喜，德华五个员工委员会联合举办了大型户外活动，带领员工观看反映新加坡中华总商会历史的“禧街47号”多媒体特展， 回顾先辈建国的事迹。全体员工还登上摩天轮，放眼海内外壮丽景观，从更大的格局体悟德华的发展和新加坡的发展息息相关。

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财务摘要：

• 印刷相关的业务占集团总营业额的60%，而非印刷 业务占40%。

• 新加坡仍是集团的最大收入来源，带来了64.6%的 营业额，其次中国业务占了25.1%。

• 印刷业务和非印刷业务的营业额同时增长，主要得 益于现有客户的需求增长。税前盈利的增长一方面 是由于需求的增加，另一方面是由于在去年同期将 总部搬至Pixel Red，节约了成本。

• 在谈到行业的竞争形势如何影响我们接下来3到 12个月业绩时，德华集团主席兼董事经理蔡其生 指出，“业绩改善一方面是由于客户需求的增长， 另一方面是因为Pixel Red 和依斯干达的营运成本 节省。不过，管理层也注意到全球经济形势仍然不 明朗，我们会持续采取措施来加强竞争力，同时寻 求开拓新的上游业务，以扩大收入来源。”

德华公布2015年第2季度

与上半年业绩

德华商贸 （香港）有限公司成立于2007年。它坐落在香港新界的葵涌，地处香港的集装箱港口，距离香港国际机场 27公里。最近，我们将各种业务运营整合到主要业务中心，使那里成为一个分销中心，提供全球化的仓储和配送服务。我们处理的产品包括维修部件、仪器设备、电子玩具、电脑、配件和其它电子设备。

香港没有贸易壁垒，是一个关税自由的贸易港口，同时拥有完善的基础设施，客户可以利用德华在亚太区的业务网络将他们的货物送往全球。

德华商贸 （香港）最

新消

息4

新加坡食品厂商联合会(SFMA) 是一个活跃的专业贸易协会，由一群志同道合的本地食品制造商在1967年成立， 7月2日在SFMA会长白毅柏率领下到访德华， 旨在了解德华的运营并参观德华的设施。德华业务发展部门负责这次接待并向嘉宾们介绍了德华的历史和当前包装趋势，随后带领他们参观了德华的工厂以了解德华的生产能力。

许多访客还是第一次参观本地印刷制造厂。参观 后大家齐聚多功能厅(Multi-Purpose Room) 享用茶点。

新加坡食品厂 商联合会到访

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关于“全国人力资源奖学金”

这项奖学金是人力部（MOM）在2011年推出，旨在提高对人力资源重要性的认识，并在新加坡推广这一职业领域。奖学金旨在为企业培育人力资源方面的优秀人才，力求使有才华的学生对HR产生极大的热情。奖学金包括获奖者的学费、每月津贴以及获批的培训和发展课程。服务合约期限为2到3年，取决于领取奖学金的时间长短。

我们的奖学金得主

林明翔

企业

与社

会责

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林明翔是德华与人力部共同颁发的“全国人力资源奖学金”得主，他也曾是德华的实习生。他从 6月29日至 8月14日在人力资源部门实习。

以下是他的实习感言：

我在德华的实习是一种独特而充实的学习体验。在德华的7个星期里，我学到了教书上无法教授的知识和技能。

在实习期间，我的上司和同事们对我非常热情，让我可以很快融入公司的文化。人力资源部的工作环境也很亲善，我可以毫无保留地澄清任何疑虑。

简单地说，这次实习开拓了我的知识面，并且弥补了课堂理论与实际工作经验之间的差距。我非常感谢人力部和德华为我提供的这次宝贵的机会和支持。我很期待在不久的将来加入这个公司！

企业

与社

会责

任

来自义安理工学院的许馨之和郭庆圆是德华物流奖学金得主。 他们第二学年的考试成绩优异，而且品行良好。

他们目前正在德华实习，实习期从2015年9月7日至2016年 2月6日。

馨之（左二）被分配到了德华后勤服务。在实习期

间，她需要处理日常报表、追踪查询每个订单、集合工单或者向物流合作伙伴提供信息。她也需要

跟ICT团队密切合作，改进现有的追踪和查询系统。

庆圆（右）被分配到JNE后勤服务。她的工作包括运用内部系统进行仓库管理、处理和履行订单。她同时还要处理来自客户和

合作伙伴的咨询。

莊淑琦（左）是NYP-Teckwah奖学金得主，目前正在德华价值链的数码解决方案团队中实习，实习期从6月29日至9月18日。

淑琦是南洋理工学院视觉传达专业三年级的学生，她于2013年获得该奖学金。她当选的原因是由于优秀的‘O’水准考试成绩、良好的课外活动记录、模范行为以及对视觉传达学科的热忱 。

在数码解决方案团队实习了两个月之后，淑琦是这样评论她的经历的。

在德华工作让我获得了丰富的经验，开拓了视野。每个人都对我非常热情，极大地帮助我了解工作流程。我在如何管理时间，以及细节的

重要性方面获益匪浅。

6

莊淑琦

许馨之和郭庆圆

大家都知道，我们一共有五个员工委员会，他们负责组织每年的各种员工活动 。 新一届员工委员会成员已经“宣誓就职”，将在未来两年内负责公司的各项活动。让我们看看都有谁，以及他们为我们准备了哪些计划。

新一届员工委员会

员工俱乐部

顾问：杨毓泉 主席：蔡宝慧 秘书：曾华倩成员：李伟昇， 黄德伟， 朱重明， 张凤恵， 郑益民， 黄凤娇， 陈淑美， 文淑娴， 邓星星， 梁伟恩， MOHAMED RA’UF BIN MOHAMED SAID

2015年员工俱乐部宣布了自己的新使命：通过组织各种充满乐趣的活动加强德华员工之间的交流。我们的目标是推出各种联谊活动，鼓励德华人一起参加，打造健康的工作与生活平衡。我们将举办的活动包括体育、社区服务、社交、户外以及节日庆祝等。敬请期待更多消息，我们也期待大家能支持员工俱乐部所主办的活动！

蔡宝慧

活动

剪影

7

德华实行5S已经超过30年了。我们不仅要坚持最基本的打扫卫生好习惯 - 也就是5S里的首三个S (整理，整顿，清扫),还需要提升到第四个和第五个S，它们是：

第四个S：清洁 - 指的是在工作场所行为的规范化和组织化方法。

第五个S：素养 - 指的是彰显纪律与谦和。例如，相互微笑并打招呼。

5S委员会将举办各种活动，如5S基础意识课程、5S培训、巡厂和部门间5S比赛等，以提升德华员工的5S水平，使5S真正成为‘德华人生活方式的一部分 ’.

黄福财

5S委员会

顾问：邱继兴主席：黄福财秘书：周佩思

成员：章龙耀， 童明养， 张玉贞， 刘子明， 白金源， 陈玉珍， 林秀奎， 蔡多禄， 吴颖辉， 吴燕芬， 邓然胜

环境、健康及安全委员会

顾问：陈彩艳 主席：李锡辉 秘书：曾淑慧成员：李革兴， SUBRAMANIAN SARAVANAN， 钟翠玲， 梁静娴， 陈昌兴， 罗振强， 陈连祥， 胡万庆， 刘荣德， 李汉荣，洪勇俊

新的挑战摆在了2015/2017届环境、健康及安全委员会的面前。本届委员会的新成员和WSH 职员都很年轻，充满活力。除了要在2015/2017年进行的16个必要项目之外，委员会还计划按月、季度、半年和全年推出新的富有创意的活动。

另外，我们还将同5S、3S、编辑委员会和员工俱乐部联手合作，推出一系列计划在案的活动。 我们期待您的参加！

心系安全意识，工作更加安全。让我们一起打造更安全、健康的工作环境！

李锡辉

活动

剪影

8

编辑委员会

顾问：张明颜主席：董丽珍秘书：黄彩云成员：蔡幸玲， 章函 ， 张俪龄 ， 王詩淑，李靖宇

我期待与其他委员会密切合作，带给大家更多有趣而 息息相关的信息和资讯。我们也从不久前的问卷调查中收集到一些好的建议，会考虑在未来的刊物上采纳这些建议。 董丽珍

3S委员会

顾问：陈碧芬 主席：李致名 秘书：曹淑颖成员：沈丽珠， 李芊慧， 张文婷， 黄莉閑， 林美玉， 苏琼花， 张宝明， 李玉霞， MOHAMAD RIAJ S/O JANAB S.A. ALI

本届新的3S委员会将会推出3S大使，他们就是你身边的同事，请给予他们支持。为鼓励大家通过各种平台提交3S建议，委员会将分发各种购物礼券。我们将很快揭晓最 新的3S主题，请留意我们随后摆出的3S纸箱。正如常言 所说，‘每个问题都是一个改进的机会，我们需要您的 建议！ 李致名

活动

剪影

9

数码庆生， 欢乐有趣！

数码解决方案团队在八月推出了“数码庆生活动”。基于团队的技术，系统将以EDM或者简讯的形式向当月生日的员工发送生日祝福，同时还特别为他们准备礼物。员工可以选择5元购物礼券，或以抽签方式选择神秘礼物，其价值从0到50元不等。

来自ICT的余善盈说道，“我很高兴能参与抽取神秘的生日礼物，德华举办这种新颖的庆生活动给我带来了惊喜。很开心我抽到了两张电影票！”

中中秋节是全球华人庆祝的诸多节日之一。它是每年的农历八月十五，从名字上看，中秋这天也是秋季的中间。

关于这个节日流传着很多传说。不过，中秋节的庆祝总离不开以下三个方面，它们之间也是密切相关：• 团圆，指的是家人和朋友聚在一起，或在这个节日里一起 收割庄稼• 感恩，感恩庄稼的收获，或者感恩和谐的家庭• 祈福（祈求精神或物质的满足），例如求子、求姻缘、求 美貌、求长寿或者求前途似锦。

制作并分享月饼是这个节日的传统标志之一。在华人文化里，圆象征着完整和团结。因此，在中秋节的那个礼拜，与家人一起分享圆圆的月饼，象征着家庭的完整和团结。

中秋节庆祝活动

这个节日的一个重要组成部分是提灯笼。中秋节要提灯笼的真正意义已经无从考证，不过现在通常用它来象征孕育，主要 用作玩具和装饰品。如今，灯笼已经与这个节日的本身紧密 关联。

9月23日，德华员工齐聚多功能厅举行简单的品茶和吃月饼活动。这次的活动不仅让我们庆祝节日，同时也增进员工之间 的交流。

员工

培训

10

学员在完成课程之后将学会：

• 掌握战略思维过程的关键概念 • 对组织的定位有更清晰和更深层次的认识和了解

• 能够识别对组织发展有利和不利的因素

战略思维

日期： 2015年8月13日地点： 德华学习中心@ Pixel Red培训学员: 部分执行员和经理

公司业绩是通过财务报表进行衡量和呈现的。若要创造财务价值，深刻理解财务原理是绝对必要的。然而，许多非财务经理没能充分利用在工作中接收到的财务信息。在这个课程中，学员将能厘清对公司发布的财务报表的疑问。他们还将学习如何通过财务信息判断一间公司的财务健康状况、风险和盈利能力。

学员在完成课程之后将学会：

• 了解常见的会计、财务术语及在财务报表中使用 的主要会计概念• 将会计模型应用于业务决策来管理企业运作，以 实现更好的财务结果• 分析年度报告中的财务信息• 与财务部门能进行更有效地沟通• 理解会计和财务决策背后的考量

针对非财务经理 的财务课程

日期： 2015年9月17日-18日地点： 德华学习中心 @Pixel Red参加者：执行员和经理

员工

培训

11

学员在完成课程之后将学会：

• 了解 FSC® Chain of Custody的标准要求• 了解FSC® Chain of Custody企业运作流程• 确保FSC® Chain of Custody管理系统符合 FSC® Chain of Custody的标准要求• 确保在整个企业运作流程中追踪FSC® Chain of Custody 的认证材料（纸质）

森林管理委员会 - 产销监管链 (FSC® Chain of Custody )日期： 2015年9月3日-4日地点： 德华教育中心@Pixel Red参加者：印刷相关业务的员工

谈判技巧 无论员工是与供应商还是客户打交道，他们的谈判能力将直接影响公司的利润。与前者谈判会影响成本的高低，与后者谈判则会影响营业额。为了提高盈利能力，提高成本效益和实现更高的生产力，员工学会代表他们的企业进行成功的谈判是至关重要的。

学员在完成课程之后将学会：

• 运用一套关键的指导原则来进行有效谈判• 采用战略和策略来应对不同的情况• 通过探索所有必要的谈判变量，灵活地、创造性地、自信地 把握谈判进程• 将巧妙处理信息流作为处理谈判过程的重要环节• 影响并实现谈判结果 • 结束谈判并避免谈判进入死胡同

日期： 2015年8月27日-28日地点： 德华教育中心@Pixel Red参加者：执行员和经理

学员在完成课程之后将学会：

• 基本操作能力之上的有效运作，编辑并处理数字、文本和图形数据• 在图表和图形上执行高级格式和演示功能• 运用与逻辑、统计或数学运算相关的函数• 使用现有的分析和审计工具，运行并记录简单的宏命令

WSQ - 实现电子表格的高级功能 (MS Excel 2010) 速成

日期： 2015年9月17日-18日参加者：执行员和经理

这间休闲海鲜餐厅坐落在工业区中，供应几乎所有美国南部风味的菜肴。餐厅业者想要在新加坡与大家分享来自路易斯安那州的道地风味美食。于是他投身饮食业，创办了The Boiler 。

朴实无华的餐厅风格在午餐时吸引了那些寻找既能放松心情又能以合理价格享受美食的人群。午餐菜单包括美国印第安风情的菜肴（圣路易斯风格的肋排）以及常见的菜式（例如炸鱼加土豆片），如果想要吃得更健康，则可以选择他们的味噌第戎三文鱼 （编者注- 味噌是一种日本调味品，第戎是法国东部小镇，著名的美食天堂）。饮料的选择从精酿啤酒到咖啡不等。 虽然这家餐厅以海鲜闻名，不过非海鲜的菜式也同样美味。南方鸡肉配华夫饼以及炸红薯条是与朋友分享的理想小吃，而且能与可口的主菜形成完美搭配。想在餐后来点甜点吗？一定不能错过巧克力熔浆蛋糕配香草冰淇淋！

喜欢吃肉的朋友们,小心！无骨厨房只提供素食，更棒的是，它提供的是韩式素食！无骨厨房号称新加坡首个韩国素食餐厅，位于Commerze（还记得The Oven餐厅吗？）。内部装潢简单而让人感觉舒适，您可以选择以传统的方式坐在木地板上。

菜单中列出的料理也与大家熟悉的菜式相差无几，例如韩式泡菜锅（炖泡菜，每份9块9），以及石锅拌饭（将大米和菜放进石碗中搅拌，每份也是9块9）。作为典型的韩式套餐怎能少得了韩式小菜，例如一份自制的泡菜只需2元。吃得太饱的话，再来一份餐厅特选韩国茶或者韩国罐装饮料则再美妙不过了。

所以如果您想要寻找好吃又便宜的美食，来这里绝对错不了！无骨厨房提供健康又大饱口福的菜肴。谁还想要吃肉呢！更棒的是，这家餐厅还免收消费税和服务费哦。

生活

专栏

12

The Boiler

无骨厨房

德华

聊天

室13

哇！这里的景色太棒啦！我能看到美丽的新加坡河、莱佛士坊、鱼尾狮公园以及皇后坊！

我可以看到滨海堤坝、滨海湾花园、浮动舞台和体育城！天际线和海岸线的景色简直让人叹为观止。

这里看到的壮丽景色，与我们在新加坡中华总商会一楼特殊展览中看到的照片差别太大了。那是新加坡50年前的照片。

新加坡自独立50年以来发生了巨大的变化；从我们在展览中看到的样子变成了现在我们在这个摩天轮的缆车厢里看到的样子。

这是用德华的方式来庆祝新加坡五十周年国庆！

还有更棒的知道吗？我们大家还可以享受一顿丰盛的自助晚餐！

这真让我们大家都大开眼界！

今年八月《彩讯》就26岁了！自1989年8月以来，《彩讯》已经成为我们重要的交流工具。为了纪念这个重要的里程碑，编辑委员会在8月21日举办了一场展览，展出了历来所有的《彩讯》 。同事们站在展示架周围，翻阅过往期刊，感受并了解在以前是如何通过《彩讯》来分享信息。看到同事们一起回顾往往昔的种种活动，辨认旧照片上同事年轻时候的模样，让人感到十分温馨。

编辑委员会也制作了一段简短的视频，邀请往届编辑委员会的成员和大家分享他们的经验、曾经面对的挑战和欢乐时光。展览还设立了有奖问答台，参观者只要正确回答有关 《彩讯》的历史，往届编委会以及版面变革等一系列问题，就能赢得奖品。

这项午餐期间举办的活动参观人数令人满意，最吸引人的当属免费冰淇淋了，员工们排成长龙等待领取。许多人也积极参加在活动中进行的问卷调查。

祝你二十六岁

生日快乐， 彩讯！

特别

专栏

14

CaiXun turned 26 in August. Since August 1989, Caixun has become an important communication tool for us. To commemorate this important milestone, the Editorial Committee put up an exhibit of all the past issues on 21st August. Colleagues stood around the display stands, leafing through pages of past issues, getting a feel of and reading and understanding how information was then shared in CaiXun. It was heartwarming to see colleagues recalling past events highlighted and identifying, from old photos, colleagues in their younger days.

The editorial committee also produced a short video in which past Editorial Committee members shared their experiences, the challenges they faced and fun moments they had. Staff also tried their luck at the quiz stand where questions were asked about the publication’s history, committee and features. The lunch event attracted a decent turnout, one of the attractions being the free ice-cream which had staff forming a bee-line. Many also responded positively to a survey that was conducted during the event.

Happy 26th Anniversary,

CaiXun

1926 - 2015Chua Seng Tek

REMEMBERING OUR FOUNDER 纪念我们的创始人

蔡承泽

Remembering Our Founder, The Late Mr Chua Seng Tek

Our founder (affectionately known as “Ah Chek”) established Teck Wah Seng Kee in 1968. Then, the company was a backyard start-up, producing plain paper boxes. Fast forward to 2015, Teckwah Group is a regional player providing integrated supply chain management services.

The pacesetter of the company, our founder led by example and exemplified the values of teamwork, initiative, commitment and continuous improvement – Teckwah’s core values today. He emphasised product quality, precision and exquisiteness, and stressed upon process accuracy, efficiency and effectiveness. He was firm but treated employees with fairness and benevolence. He strongly believed in “共荣”, ensuring all Teckwahers enjoy the fruits of labour.

In his retirement, our founder kept abreast of Teckwah’s progress and was present at major company events. He passed away peacefully on 20 July, 2015. It was a time of bereavement. While we mourn the loss, we should also celebrate the great man that he was. As our Chairman and Managing Director, Mr Chua Kee Seng, so aptly stated,

Rest in peace, Ah Chek. Your legacy lives on.

The best way to pay tribute to our founder, is to continue living his dream and work hard together

to bring Teckwah to greater heights.

“”

我们的创始人（人们亲切地称他为“阿Chek”）于1968年成立了德华成记。那时候，公司就坐落在自家后院，生产普通纸板箱。发展到2015年的今天，德华集团已经成为本区域内提供集成供应链管理服务的跨国企业。

作为公司的先导者，我们的创始人以身作则，秉持群策群力、自动自发、承担许诺和精益求精的价值观，遂形成德华如今的核心价值。他注重产品的质量、精度和细致，同时也强调加工精度、效率和效益。他虽然坚决果断，但对待员工却公平而仁慈。他坚信“共荣”的理念，确保所有的德华人都能分享辛勤耕耘的成果。

在他退休之后，我们的创始人依然关注德华的发展，并出席公司的主要活动。2015年7月20日，他安详地离开了我们。这是一个充满哀伤和悲痛的时刻。在我们因失去他而哀悼的同时，也应该庆祝他所取得的伟大成就。正如我们的主席兼董事经理蔡其生先生恰如其分地指出，

“向我们的创始人致敬的最好方式，是继续他的梦想， 并齐心协力让德华更上一层楼。”

安息吧，阿Chek。您的遗志必将得以传承。

纪念我们的创始人，已故蔡承泽先生

It was a bitter-sweet celebration. As we celebrated another exciting year of progress, we stood together to observe one minute of silence to mourn the loss of our Founder, Mr. Chua Seng Tek, who passed away on 20 July this year. The tribute video on the life story of our Founder left many teary-eyed at the end of it.

这是一场悲喜交加的庆祝。我们庆祝德华又度过了激动人心一年的同时，也全体肃立默哀一分钟，悼念德华创始人蔡承泽先生，他于今年7月20日永远离开了我们。 会上播出的悼念短片，记述了蔡先生一生的事迹，看完后很多人热泪盈眶。

This year’s anniversary celebration was held during the evening of 21st August. The event started with rousing cheers by the individual SBUs, wishing Teckwah good progress and fortune in the years to come.

今年德华厂庆活动在8月21日晚上举行。庆祝活动在各个业务单位的热烈欢呼声中拉开序幕，大家齐声祝福德华来年的业绩更进一步，财源滚滚。47 th

Teckwah’s

Anniversary

When Chairman and Managing Director, Thomas Chua, addressed the staff, he recounted how Mr Chua started the company 47 years ago, his personal frugality and generosity in sharing success and knowledge, his principles of hard work and dedication and his abiding loyalty to company’s core values, all of which contributed to the success we have today. The best way to remember the Founder, Thomas said, is to embrace these values in whatever we do.

Moving on, Thomas said that the company had done well for Q2/1H 2015, and attributed the good performance to the measures that were put in place a few years back to streamline the operations in Singapore and Malaysia, the facility expansion in Wuxi, China, as well as our continual efforts in productivity improvement.

德华集团主席兼董事经理蔡其生向全体员工致辞时，回顾了蔡先生47年前如何创办公司。他生活节俭，却慷慨地分享成功的知识，他秉持勤勉及恪尽职守的原则，始终忠于公司的核心价值，这一切促成了我们今天的成功。蔡其生指出，纪念创始人的最好方式，就是做任何事情的时候都不忘这些价值观。

接着，蔡其生提到，公司在2015年第二季度及上半年表现优异，并将这些成果归功于几年前精简新加坡和马来西亚业务时采取的措施、无锡德华的设施扩展以及我们生产力的持续改善。

Thomas also urged us to be prepared for future changes in technology that may impact our businesses, or even transform the way we live, work and play. It is critical that we get ourselves ready to harness new technological trends. On this note he encouraged staff to be proactive in upgrading themselves.

After his address, there was the customary birthday song and cake cutting. Three colleagues who were also celebrating their 47th birthday this year were invited on stage for the cake cutting. The celebration ended with distribution of cake and red packets by the management team to all staff.

蔡其生还敦促大家做好准备以应对未来的科技变革，这不仅会影响我们的业务，甚至会改变我们的生活、工作和娱乐方式。做好准备把握新科技的发展趋势至关重要，在这点上，他鼓励员工积极主动地自我提升。

致辞结束后，举行了切蛋糕仪式，3名和德华同岁的同事也受邀一起切蛋糕，大家唱起生日歌和德华厂歌。庆祝活动结束后，管理层向所有员工分发了蛋糕和红包。

庆祝德华四十七周岁 - 悲喜交加的时刻

“马上又是德华47岁的生日了，在过去一年，我们欣喜的看到德华的欣欣向荣，生机勃勃。在管理层带领下，集团的多元化策略开花结果，各项业务齐头并进，相辅相成。上半年的优秀业绩也让我们对整个2015年充满期待。作为集团的一员，展通也期望着与集团共同成长，为德华添砖加瓦，贡献力量。 值此德华集团47岁生日即将来临之际，我谨代表展通全体员工，祝集团百尺竿头，更进一步、更加卓越、更加辉煌。”

Teckwah Paper Products 徳华纸制品厂Teckwah PharmaPack Solutions

徳华医药物品包装

Shanghai Jointac International Logistics

Kevin Feng, General Manager

冯成, 总经理

A bitter-sweet time

In order to celebrate Singapore’s Golden Jubilee, we took a trip to the Singapore Flyer. The curtain-opener was the specially curated exhibition, “47 Hill Street” by the Singapore Chinese Chamber of Commerce and Industry, on Singapore’s nation building. It was a large-scale, multi-media, four dimensional 20-minute show and exhibition which show-cased Singapore’s history. In order to cater to both Mandarin and English-speaking staff, we were separated into orange and green teams to view the exhibition in turn. Staff were also taken up in the Singapore Flyer to take in the city and sea views and neighbouring islands. It was the first time on the Flyer for many of the staff. Many whipped out handphones and cameras to capture the images.

After the celebratory activities, everybody gathered for a buffet dinner. Before the dinner, our Chairman, Thomas Chua, gave a welcome speech. He highlighted that Teckwah was not like other companies who gave out ang pows or gifts

to commemorate SG50. By bringing staff to the Singapore Flyer, we were able to see the Singapore skyline and reflect on Singapore’s success, that only 50 years ago, was a dream. He emotionally recounted that the exhibit by the Singapore Chinese Chamber of Commerce and Industry (“SCCCI”), “47 Hill Street”, depicted Singapore’s nation-building. Singapore 50 years ago, was a small, third-world nation with no resources, dependent on trade. Now, our country has become a developed nation, standing firmly on the international stage. As said by our founding fathers, SCCCI’s history is a reflection of Singapore’s history and Singapore’s history, in turn, is a reflection of Teckwah’s history.

It was a memorable event, which saw staff reluctant to take their leave, even after the event concluded.

8月28日下午，全体德华员工来到新加坡摩天轮景观区，拉开了庆祝新加坡50金禧活动的序幕。

为照顾讲华语和英文员工的不同需求，员工们分为橘黄和青绿两大组，分批参观了“禧街47号 - 建国五十周年特展 。”这是由中华总商会主办的大型多媒体历史特展，通过四维投影技术，让参观者从观看一部20分钟的四维多媒体影片及平面展览，了解新加坡 历史。

员工也分批登上摩天轮，一览夕照下新加坡市区和海岸线壮美景色，极目远眺可以望见邻国岛屿。不少同事还是第一次登上摩天轮，大家纷纷拿出相机或手机拍照留念。

庆祝活动的终曲是大家围坐在一起享用自助餐。开席前，集团主席兼董事经理蔡其生首先发表讲话，他指出，“ 我们不象某些公司那样派发金禧50红包或礼物，而是带领大家来到新加坡摩天轮，从这里我们可以清晰地俯瞰新加坡轮廓线，这些轮廓线在50年前这还只是个梦想，它是新加坡成功的写照 。”

蔡其生谈到刚参观过的“禧街47号 - 建国五十周年

特展”，他用充满感情的语调指出，“你们看到了50年前新加坡的样貌，一个没有任何资源，只能靠转口贸易生存的第三世界小国，如今已成为发达国家，昂首屹立在世界舞台 。”他接着说，“正如建国总理说过，‘总商会的历史反映着新加坡的历史’，同样的，新加坡的路也是德华的路 。”

夜幕降临，大家用餐后依依不舍地离开。这真是一场让人回味无穷的金禧庆祝活动。

德华庆祝 新加坡

50金禧