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Analyzing Social Media Networks with NodeXL Marc A. Smith Chief Social Scientist Connected Action Consulting Group [email protected] http://www.connectedaction.net http://www.codeplex.com/nodexl

Analyzing Social Media Networks with NodeXL Marc A. Smith

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Analyzing Social Media Networks with NodeXL Marc A. Smith Chief Social Scientist Connected Action Consulting Group [email protected] http://www.connectedaction.net http:// www.codeplex.com/ nodexl. The NodeXL Project Team. About Me. Introductions Marc A. Smith - PowerPoint PPT Presentation

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Page 1: Analyzing Social Media Networks with NodeXL Marc A. Smith

Analyzing Social Media Networks with NodeXLMarc A. Smith

Chief Social ScientistConnected Action Consulting Group

[email protected]://www.connectedaction.net

http://www.codeplex.com/nodexl

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The NodeXL Project Team

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About Me

Introductions

Marc A. SmithChief Social ScientistConnected Action Consulting Group

[email protected]://www.connectedaction.nethttp://www.codeplex.com/nodexlhttp://www.twitter.com/marc_smithhttp://delicious.com/marc_smith/Paper http://www.flickr.com/photos/marc_smithhttp://www.facebook.com/marc.smith.sociologisthttp://www.linkedin.com/in/marcasmithhttp://www.slideshare.net/Marc_A_Smith

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• Central tenet – Social structure emerges from – the aggregate of relationships (ties) – among members of a population

• Phenomena of interest– Emergence of cliques and clusters – from patterns of relationships– Centrality (core), periphery (isolates), – betweenness

• Methods– Surveys, interviews, observations,

log file analysis, computational analysis of matrices

(Hampton &Wellman, 1999; Paolillo, 2001; Wellman, 2001)

Source: Richards, W. (1986). The NEGOPY network analysis program. Burnaby, BC: Department of Communication, Simon Fraser University. pp.7-16

Social Network Theoryhttp://en.wikipedia.org/wiki/Social_network

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SNA 101• Node

– “actor” on which relationships act; 1-mode versus 2-mode networks• Edge

– Relationship connecting nodes; can be directional• Cohesive Sub-Group

– Well-connected group; clique; cluster• Key Metrics

– Centrality (group or individual measure)• Number of direct connections that individuals have with others in the group (usually look at

incoming connections only)• Measure at the individual node or group level

– Cohesion (group measure)• Ease with which a network can connect• Aggregate measure of shortest path between each node pair at network level reflects

average distance– Density (group measure)

• Robustness of the network• Number of connections that exist in the group out of 100% possible

– Betweenness (individual measure)• # shortest paths between each node pair that a node is on• Measure at the individual node level

• Node roles– Peripheral – below average centrality– Central connector – above average centrality– Broker – above average betweenness

E

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8Two “answer people” with an emerging 3rd.

Mapping Newsgroup Social Ties

Microsoft.public.windowsxp.server.general

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Distinguishing attributes of online social roles

• Answer person– Outward ties to local

isolates– Relative absence of

triangles– Few intense ties

• Reply Magnet– Ties from local isolates often

inward only– Sparse, few triangles– Few intense ties

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Distinguishing attributes:

• Answer person– Outward ties to local

isolates– Relative absence of triangles– Few intense ties

• Discussion person– Ties from local isolates often

inward only– Dense, many triangles– Numerous intense ties

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Introduction to NodeXL

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NodeXL: Network Overview, Discovery and Exploration for Excel

Leverage spreadsheet for storage of edge and vertex data

http://www.codeplex.com/nodexl

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#WIN09

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http://www.youtube.com/watch?v=0M3T65Iw3Ac

NodeXL Video

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NodeXLFree/Open Social Network Analysis add-in for Excel 2007 makes graph theory as

easy as a bar chart, integrated analysis of social media sources.http://nodexl.codeplex.com

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Import data from a variety of SNA and Social Media data sources

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NodeXL Network Metrics

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A minimal network can illustrate the ways different locations have different values for centrality and

degreeDi

ane h

as h

igh

degr

ee

Heather has high

betweeness

NodeXLNetwork Overview Discovery and Exploration add-in for Excel 2007

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NodeXL: Display nodes with subgraph images sorted by network attributes using Excel Data|Sort

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“SAP” mentioning twitter users

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“SAP” mentioning twitter usersSize = FollowersEdge = # relationship ties

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The NodeXL project is Available via the CodePlex Open Source Project Hosting Site:http://www.codeplex.com/nodexl

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Display community members sorted by network attributes using Excel Data|Sort

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Summary network metrics Displayed on

“Overall Metrics” tab

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Map data to display attributes

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Dynamic FiltersNow feature

Metrics histograms

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Import from flickr tag and user networks

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Network Clusters visualization showing three Flickr tag clusters,each representing a different context for “mouse”.

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Isolate clusters showing three different contexts for the “mouse” tag in Flickr: mouse animal, computer mouse, and Mickey Mouse character.

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NodeXL Network of Flickr users who comment onMarc_Smith’s photos (network depth 1.5; edge weight ≥ 4).

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Import data from Twitter user and term networks

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NodeXL Tutorial

http://casci.umd.edu/

Book forthcoming:Analyzing social media

networks with NodeXL: Insights from a

connected world

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Social media network archives

• On-going collection• Additional sources: enterprise/consumer• More metrics• Performance• Cross-platform/Web• Clustering• Time series analysis

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Analyzing Social Media Networks with NodeXLMarc A. Smith

Chief Social ScientistConnected Action Consulting Group

[email protected]://www.connectedaction.net

http://www.codeplex.com/nodexl

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AnswerPerson

Signatures

DiscussionPeople