Analyzing and Controlling your Business with Fred Jansma January 16, 2003

Analyzing and Controlling your Business with

Fred JansmaJanuary 16, 2003

ScopeCompanyEnterprise DynamicsCase: Port of Amsterdam

CompanyIncontrol Business EngineersConsulting CompanySince 1991Arena distributorEuropeF&HSoftware manufacturerSince 1984Taylor IITaylor Enterprise Dynamics USA & Europe

November 2000Incontrol Enterprise Dynamics

CompanyOver 30 people, dedicated to simulation16 reselling partners world-wideDeveloper of Enterprise Dynamics Software & LibrariesIncluding network, over 100 simulation experts & consultantsTraining, Implementation, SupportCompany SolutionsVertical Market Expertise

CustomersManufacturing & LogisticsMaterial HandlingAutomotiveHigh TechFoodPaper

ExpertsTechnology InstitutesUniversitiesBusiness SchoolsServicesFinanceCall CentersHealthcareGovernment

InfrastructureAirportsRailwaysHarbors

CustomersManufacturing & LogisticsKnapp LogisticsVolvo CarsDanish CrownPhilips / NorelcoSMS Demag

ExpertsFraunhofer InstitutMITARC SeibersdorfUTRCServicesABN AMRO / LaSalleINGDutch Department of Health

InfrastructureAmsterdam AirportKAIARoyal Dutch AirlinesDutch RailwaysPort of Amsterdam

CustomersStrategicTacticalOperational

CustomersEach level requires different features and capabilitiesOperations Research more and more important

Enterprise DynamicsSome Keywords:

Object-OrientedAbility to create libraries for fast modelingCommunication to real-world systems and databasesCommunication over the internet and intranetOpen architecture 3D animationNo compile timeFast

Enterprise DynamicsSimulation Engine4DScript LanguageAtomAtomAtomAtomLogistic SuiteAirport Suite SuiteUser-Interface

E.D. Development DimensionsModeling & VisualizationSimulation & ControlTechnology

E.D. Development DimensionsModeling & VisualizationSimulation & ControlTechnologyFocus DevelopmentsEnterprise Dynamics 4 & 5

E.D. Development DimensionsModeling & VisualizationSimulation & ControlTechnologyFocus DevelopmentsEnterprise Dynamics 6

Analytical vs Simulation

AnalyticalSimulationAdvantagesDisadvantagesInsights100 % exactGeneric componentsToo detailedHow reliable?No general insightDisadvantagesAdvantagesToo restricted for real lifeSimplifying assumptionsReal life complexityReal life uncertainties

Port of Amsterdam

Port of AmsterdamThe primary process is the handling of ships in a fluent, safe and environmentally responsible way

Each ship goes from sea to a berth place in the harbor and vice versaneeds to pass the IJmuiden lock complex

Large shipsneed the assistance of tugs and pilotscan only use the big Noordersluis

Port of AmsterdamScarce capacityLimited number of tugsLimited number of pilotsOnly one big lock for big ships

FactorsTideWeatherCurrent

Nothing is sureETAs and ETDs are apt to changeNo fixed times to handle ships

Port of AmsterdamDependenciesA planning can consist of a large number of dependenciesNo common planning for pilots, tugs and the locksDelays are caused by unwanted domino effects

CommunicationInformal and inconsistent communication

Port of AmsterdamDo something about it

Why?To prevent delaysand therefore reduce costsOffer the client more certainty about journeys to and from the port

ByDesign a more robust planning methodA better grip on the planning processIntegrate the planning for pilots, tugs and the Noordersluis (the big lock)Improving the communication & coordination

Port of AmsterdamSolution:

Ships Timeframe Allocation Amsterdam (STAA)

Port of Amsterdam

Port of AmsterdamThe process is controlled at different locationsSLC Control TowerAmsterdam Control RoomHOC Control TowerTug dispatching roomPilot dispatching room

Port of AmsterdamDue to the nature of the process and the problem:Simulation and Planning

Port of Amsterdam

Port of AmsterdamSTAA Incontrol Center

STAA Simulation Model

STAA Planning Engine

Virtual Control Tower using the internet

Automatic Conflict DetectionAssessing the robustness of different plans

Generate a suggestion for a planning

Port of Amsterdam

Port of AmsterdamWhy a simulation model:To analyze the dynamic behaviorTo take soft factors into accountTo make conflict detection possibleTraining purposes

Why a planning engine:To detect bandwidth in which robust planning must beSpeed of planning generationTo take moving resources into accountRough planning

Port of AmsterdamResults:One common global planning for all involved partiesBetter coordinationBetter information sharingAvoidance of unwanted capacity conflicts

Shaping questions into answers

The Enterprise Dynamics architecture is built in separate layers:

The Simulation Engine provides all the required simulation features, ranging from experimentation environment to graphics engine.The Language makes sure the features are available to use for the users.With the Language you are able to design and develop atoms. Atoms are simulation objects acting as a representation of a real-life object.A set of atoms is called a Suite. A Suite is a library with branch-specific simulation objects, making it easier for the modeler to develop a simulation model.The development of Enterprise Dynamics is done in 3 dimensions:

Modeling & VisualizationTechnologySimulation & ControlFor the development of Enterprise Dynamics 4 & 5 the focus has been on the fields of technology (making it faster and capable for bigger models) and simulation & control (usability in various environments).The most important features & enhancements of Enterprise Dynamics 4 & 5.For Enterprise Dynamics 6 we have shifted our focus in developments. This is caused by the fact that we reached a level with which our customers are very satisfied. Now we want to extend our simulation object libraries and the power of our visualization.The most important features and enhancements of Enterprise Dynamics 6.

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Analyzing and Controlling your Business with Fred Jansma January 16, 2003