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Analytics at The Edge of the Modern Organization Neda Hitsova, Business Development Lead at B EYE Dimitar Dekov, Founder and CEO at B EYE

Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

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Page 1: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Analytics at The Edge of the Modern Organization

Neda Hitsova,

Business Development Lead at B EYE

Dimitar Dekov,

Founder and CEO at B EYE

Page 2: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based
Page 3: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Fact-based Decision Culture

The Best/ The Winners

51% of the managers of the Best ALWAYS make fact-based decisions

Often

Often

Always

Always

Seldom

Never

Forrester found that between 60 and 73 % of all enterprise data is never

analyzed. (2019)

Sources: Closing the Data-Value Gap | How to become data-driven and pivot to the new, Accenture, 2019 ; Data and Analytics Impact Index – Forbes Insights (2015)

Everyone Else

Page 4: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Why Data Analytics? Simply because…

"Analytics will define the difference between the losers and winners going forward."

Tim McGuire,

a McKinsey director

Page 5: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Which Countries Are Leading the Data Economy? (HBR)

Gross Data Product– HBR version

of the new GDP

• Volume: Absolute amount of

broadband consumed by a country

• Usage: Number of users active on the

internet

• Accessibility: Institutional openness to

data flows

• Complexity: Volume of broadband

consumption per capita

Page 6: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Measuring Data Literacy Government of Canada

Measuring Data Literacy - Government of

Canada

Bid #: J036687

Published By: Statistics Canada

Bid Type: Bid

Value Range: Not Available

Published Date: 12/12/2019 (MM/DD/YYYY)

Bid Closing Date: 01/10/2020 2:00:00 PM ET (28 days left) (MM/DD/YYYY)

Bid Status: Open for Bidding

NOI Date: Not Applicable

Other Bids From Us Email This To Add to MyFavourite Bids

…………One of the barriers

identified to realizing this

vision is the lack of data

literacy skills among the public

servants………………

Page 7: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Democratizing AI – Finland offers free AI education to every EU citizen

Finland provides European citizens with free access to the

Elements of AI, https://www.elementsofai.com/

Page 8: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based
Page 9: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

The Buzz Words

If we use it on PowerPoint it is

Artificial Intelligence. Otherwise, if we

use it in Python we call it Machine

Learning.

What is the difference between Machine Learning and Artificial Intelligence?

Page 10: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

The Buzz Words –They all support the same goal

• Big Data

• Data Analytics

• Data Science

• Machine Learning (ML)

• Business Intelligence (BI)

• Artificial intelligence (AI)

• Augmented Analytics/ Augmented Intelligence (AI)

Using tools and techniques to turn data into valuable business insights

Page 11: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Are you ready for BI?

• Data Literacy

• The ability to read, work with, analyze and argue with data (MIT)

• Data Culture

• Data Democratization

• Self-service Analytics

https://b-eye.com/news/business-intelligence-quiz

Page 12: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Making Data Analytics Work

What is a MUST?

Where to start from?

KPIs in advance?

The Data warehouse

mythQuality of Data

Software tools

Internal promotion

Page 13: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

What is a Must?

1. To have the right management

culture that embraces data

analytics

• To prioritize the project at the C-Level

(Executive Project Sponsor)

2. This is NOT an IT project

3. Start new things, brake things and make

mistakes

Page 14: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Mark Zuckerberg, Facebook

Page 15: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Where to start from?

Start with a Hypothesis - What kind of problem are you trying to solve?

Page 16: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Do we need KPIs in Advance?

• Good to have them, not a showstopper

• KPIs could be defined during the project, in parallel

BankingBranches: Customer Sat, Profitability, Risk profile

Call Center/Operations: SLA, Customer Satisfaction

e-CommerceKeyword Performance

% New Visits

Website Traffic Lead Ratio

Conversion Rate

ManufacturingProduction Volume

Maintenance Costs

Capacity Utilization

Production Costs

Page 17: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Credits Dashboard- KPIs

Page 18: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Quality of Data

• Good analytics doesn’t solve bad business process

• You can’t clear the data unless you are using Analytics!

• Better to base decisions on 95% accuracy of Data than on NO Data

Garbage In Garbage Out

Page 19: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

The Data Warehouse Myth

Key to a company’s success is being able to process raw data fast and quickly

Page 20: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

How important is the Software Tool?

• Take a Test Drive (Proof of Concept)

• Things to consider

• Fast building capabilities

• Self-service

• Visualization capabilities

• Mobile-enabled

• Automated Reporting

• Cloud-enabled

Page 21: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

How to Promote the Project Internally?

• It is a management change project!

• Enlighten the Data Knights/Data Jedis in your organization

• Create a good example and a success story

Page 22: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

How Data Democratization

Looks like?

• A live example form a global leader

Page 23: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

One Universally Successful Company

1billion+ patients cured due to their

philanthropic programs

X64 times increase in stock shares

value since 2000

12 years double digit

revenue growth

44billion+ USD Revenue

13,000 + employees

10ns of revolutionary

developed products

Page 24: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Data Democratization in ActionTh

e co

mp

any • 6 continents

• >13,000 employees

• >6000 outside of manufacturing

• >3000 interactive dashboard users

• >200 software systems

• ~4% Self-Service users

• Cloud mainly

• Mobile everywhere

KP

Is • 1700 KPIs

• 445 Time Frame variables

• 699 forecasts, budgets, targets

• 607 dimensions

• 724.6 GB data(compressed)

• 5.18 bill rows Dat

a an

alyt

ics • 150+ dashboards

• 100+ automated daily e-mails

• 50+ PMs, analytics developers, and support

• 150+ projects, new functionalities and improvements/ month

• AGILE development

Page 25: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

About B EYE

Tech Company of the Year award 2019

Tech Growth Business of the Year award 2018

Page 26: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

B EYE is visual analytics and automated reporting development factory

Fortune 500 companies Trusted partner

7+ years on the

market

50+ Data

Developers

2000+ active users

per day

1500 + automated

reports

per day

About

Page 27: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

What were the most valuable insights for you?

2 minutes wrap up

1. Data-driven MANAGEMENT CULTURE is a must

2. Data Analytics is a BUSINESS PROJECT

3. DATA DEMOCRATIZATION and DATA LITERACY

are key for success

4. AGILE approach – quick wins

5. The tool is also important!

Page 28: Analytics at The Edge of the Modern Organization EYE... · 2020-02-13 · Fact-based Decision Culture The Best/ The Winners 51% of the managers of the Best ALWAYS make fact-based

Dimitar Dekov

[email protected]

+359 898 223 304

Thank you for Your

attention!

Neda Hitsova

[email protected]

+359 896 716 535