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Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

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Page 1: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Ana Kukulj RN BSN

Assistant Coordinators and Their Role in Donation

Page 2: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Organ Donation

Updates on statistics:

• 117,000 candidates on waiting list

• 18% on the list are in California

• 82% are need of a kidney transplant

• 2011: 8,100 deceased donors

Page 3: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Organ Donation

Differences from tissue/eye donation:

• Patient must have cardiac circulation until time of procurement

• Approach process occurs prior to cardiac death

• Approach is non-scripted

• Cases take approximately 12 to 48hrs

Page 4: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Role of the Assistant Coordinator

Role:

• Developed 2011

• Per diem position

• Round on patients Lifesharing is following

• Respond to non-urgent referrals

• Night-round on-sites

Page 5: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Role of the Assistant Coordinator

Purpose:

• Increase Lifesharing’s presence

• Aid in staffing challenges

• Maintain high level of response to referrals

• Maintain customer service

Page 6: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Effects on Donation

On-site referrals:

• Goal: 2 hours from time of referral to on-site visit

• National benchmark for on-sites is 75%

• Lifesharing’s goal is 83% for on-sites

Page 7: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Effects on Donation

2011 - Began Assistant Coordinator Program:

• 1,535 referrals

• Response rate 77-84%

2012 - Full year with Coordinators:

• 1,663 (8.3% increase)

• Response rate 86.7%

Page 8: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Effects on Donation

Increasing Lifesharing's presence

• On-site for night shift

• Increased face time in hospitals

Utilizing resources

• Staff retention

• Expediting cases

Page 9: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Role of the Assistant Coordinator

Evolving role:

• More active role assisting procurement coordinators on cases

• Increasing responsibilities

• Cross training into other departments of Lifesharing

Page 10: Ana Kukulj RN BSN Assistant Coordinators and Their Role in Donation

Thank Youfor helping us make donation possible!