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An Update from Welsh Government Lisa Howells Senior Dental Officer

An Update from Welsh Government Lisa Howells Senior Dental Officer

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Page 1: An Update from Welsh Government Lisa Howells Senior Dental Officer

An Update from Welsh Government

Lisa HowellsSenior Dental Officer

Page 2: An Update from Welsh Government Lisa Howells Senior Dental Officer

What am I going to cover

● Progress with delivering the National Oral Health Plan● The Primary Care Plan● Prudent Healthcare

Page 3: An Update from Welsh Government Lisa Howells Senior Dental Officer

Delivering the National Oral Health Plan

Annual progress report on CDO websiteWelsh Government actions include – • WHTM 01-05 updated and audit published• Introduce a new practice inspection programme• Revise the private dentistry regulations• NHS e- connectivity• Care of Vulnerable people – two Welsh Health Circulars issued

Page 4: An Update from Welsh Government Lisa Howells Senior Dental Officer

Private Dentistry Regulations

• Practice registration – not individual dentist• Allow direct access DCP registration• Equalise arrangements for DBS (CRB) checks

with the NHS• Equalise quality and safety standards with the

NHS• Lasers !• Consultation - Autumn 2015

Page 5: An Update from Welsh Government Lisa Howells Senior Dental Officer

NHS e- connectivity

• 2 parts to the programme 1. NHS e-mail connectivity to GDS practices 2. Pilot electronic patient referral

Page 6: An Update from Welsh Government Lisa Howells Senior Dental Officer

NHS e-mail connectivity

• Allow access to NHS e-mail and related NHS systems – including HB e-learning

• Led by WG and NWIS (NHS Wales Informatics Service)

• High level of “sign up” – 70 practices responded in ABMU UHB (89%)as of 23/1/15

• Connection to NHS network from March to June 2015

• Not to be used for patient referral

Page 7: An Update from Welsh Government Lisa Howells Senior Dental Officer

E-Referral Pilot

• Pilot in Cwm Taf health board• 5 practices taking part• Testing e-referral for minor oral surgery only• Clinical governance systems in place• Test for 3 months, followed by evaluation and

report• Roll out to Wales “some way off”

Page 8: An Update from Welsh Government Lisa Howells Senior Dental Officer

Contract Update- pilot results

• Very acceptable to patients and dental teams• Marked shift towards stabilisation and prevention• KPIs relating to general health promotion

welcomed and implemented• Scrutiny issues- need for scrutiny of clinical

practice• Reduced numbers of patients and courses of

treatment• Reduced patient charge income

Page 9: An Update from Welsh Government Lisa Howells Senior Dental Officer

Where are we now

• Discussion with Minister in April• English prototypes planned to start Autumn 2015

(about 100 planned). Full roll out 2018/19 at the earliest

• Remuneration – capitation and quality payments• WG observing at present• English newsletter : [email protected] with “Pilot Perspectives subscription request” in subject line.

Page 10: An Update from Welsh Government Lisa Howells Senior Dental Officer

In the meantime……. “Grey areas”

WG discussion with BDA – GDPs asked to identify grey areas with NHS regulations• Many grey areas which cause frustration,

concern and stress.BUT…• Impossible to have clear “rules” for every

situation – every patient is an individual • Not appropriate to make regulations on the

basis of a single scenario

Page 11: An Update from Welsh Government Lisa Howells Senior Dental Officer

Themes • Lack of consistency across LHBs• Patients with urgent problems• Treating casual patients/ occasional attenders• Dealing with patients who return within a

short time span with problems from treatment provided

• Difficulties arising from infrequently done treatments, EG full dentures

• “Band 4” !

Page 12: An Update from Welsh Government Lisa Howells Senior Dental Officer

NHS DS look for trends / themes / patterns rather than individual “one off” patients. Eg• repeated urgent treatment of a single tooth• routine claim for band 2 for every urgent

patient • exempt patients with repeated treatments in

short time intervals

Page 13: An Update from Welsh Government Lisa Howells Senior Dental Officer

Some advice:• Keep accurate, contemporaneous records (it’s

an old chestnut but it will help)• Complete the FP17 in full• Don’t let claiming drive treatment – the

priority is patient treatment need• Don’t make inaccurate claims to spare the

patient from paying NHS charges. EG claiming suture removal when the patient had a filling

Page 14: An Update from Welsh Government Lisa Howells Senior Dental Officer

The Primary Care Delivery Plan

• £3.5m investment in primary care autumn 2014

• £10m Welsh Government primary care fund

• £30m further investment

• 3 year delivery plans

Page 15: An Update from Welsh Government Lisa Howells Senior Dental Officer

The Welsh Government Primary Care Plan

• Published February 2015• Principles- Prevention, early intervention- Co-ordinated care – closer working across primary

care / secondary care / community care- Actively involve patients and carers - Planning at community level of 25,000 to 100,000

people (“clusters”). 64 in Wales- Prudent healthcare

Page 16: An Update from Welsh Government Lisa Howells Senior Dental Officer

Dental involvement in clusters

• Possible funding for a GDP ( as LDC/OHAG rep) to attend cluster meetings – including elements of training and development.

• Health boards, LDCs and OHAGs work together to ensure that cluster plans include oral health and dental services

Page 17: An Update from Welsh Government Lisa Howells Senior Dental Officer

Prudent Health Care

“…….thinking differently about the services we provide and the relationship between the professional and the individual”

Page 18: An Update from Welsh Government Lisa Howells Senior Dental Officer

Prudent Healthcare

• 5 themes (or possibly 7….. )• See www.prudenthealthcare.org.uk - includes Mick Allen’s perspective from general dental practice

Page 19: An Update from Welsh Government Lisa Howells Senior Dental Officer

• Do no harm • Carry out the minimum appropriate

intervention• Organise the workforce around the 'only do

what only you can do' principle• Promote equity• Remodel the relationship between user and

provider on the basis of co production• Treat the greatest need first • Consistently apply evidence based medicine

Page 20: An Update from Welsh Government Lisa Howells Senior Dental Officer

Thank you

• Any questions?

[email protected]