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An Unethical Culture in Need of Change: Tap Pharmaceuticals Susana Hicks PHL/323 Ethics in Management Glorieta Robinson July 13, 2011

An unethical culture in need of change!!!

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Page 1: An unethical culture in need of change!!!

An Unethical Culture in Need of Change: Tap Pharmaceuticals

Susana HicksPHL/323 Ethics in Management

Glorieta RobinsonJuly 13, 2011

Page 2: An unethical culture in need of change!!!

About the case

Symptoms and roots of problem

Roles of key players

Ethical systems

Analysis of alternatives

Alternative changes in foreign country

Globalization and its effects

recommendations

INTRODUCTION

Page 3: An unethical culture in need of change!!!

About the CaseDouglas Durand hired as vice president

of sales

Tap Pharmaceuticals

Lupron

Unethical business practices at Tap

Page 4: An unethical culture in need of change!!!

Symptoms and Roots of Problem

Financial short-term profits were main concern

No legal counsel

Sales and marketing practices 

Bribes to doctors

Sales Representatives

Page 5: An unethical culture in need of change!!!

Roles of Key Players

Douglas Durand the Vice President

Senior Management

Sales Representatives

Physicians

Medicare

Shareholders

Consumers

Page 6: An unethical culture in need of change!!!

Ethical System Duty-based

Entitlement-based

Consequences-based

Page 7: An unethical culture in need of change!!!

Analyze Alternatives

The management had a conflict. Over turning each other’s values. The upper management needed better cohesion.

The employees were maintaining faulty records.

Upper management needed to align the company in a way the was more fiduciary responsible.

Page 8: An unethical culture in need of change!!!

Analyze Alternatives

The Sales prevention department.. Needed to be come a legal counsel.

Become uniform with the cultures in competition by more regulation and promising marketing campaign.

Not been a money hungry company only concerned for their short- term goals and had more ethical responsibility to it’s stake holder’s.

Page 9: An unethical culture in need of change!!!

Alternative changes in foreign country

Be familiar with corruption from totalitarian regimes and working conditions

Chicken’s “finger lickin’ good” was initially translated into Chinese as “eat your fingers off”—not a very appetizing slogan!

Page 10: An unethical culture in need of change!!!

What is globalization?

Globalization is a process of interaction and integration among the people, companies, and governments of different nations, a process driven by international trade and investment and aided by information technology.

Page 11: An unethical culture in need of change!!!

Effects of globalization

• Globalization has effects on the environment, on culture, on political systems, on economic development and prosperity, and on human physical well-being in societies around the world.

• Globalization gave rise to competing with international markets where local conditions may be different.

Page 12: An unethical culture in need of change!!!

Effects of globalization on the choice of alternative

• Multiple governments with different laws and regulations

• Cater to all umbrella of institutions in a society, including media, academic, and non-profit

• Language familiarity

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Recommendations• Minimize intentional harm.• Contribute more positive actions for the host country.• To the extent consistent with ethical norms, respect the local culture and maintain its dignity.• Multinationals should pay their fair share of taxes and cooperate with the local governments in developing equitable laws and other background institutions.

Page 14: An unethical culture in need of change!!!

Conclusion

• Analyze Case Scenario• Analyzed facts and stakeholder’s• Ethical Systems represented in case• Framed alternatives• Effects of foreign expansion• Necessary implementation for globalization

Page 15: An unethical culture in need of change!!!

References Trevino, L.K., & Nelson, K.A. (2007). Managing business ethics:

Straight talk about how to do it right (4th ed.). Hoboken, NJ: John Wiley & Sons

University of Phoenix. (2011). Introduction to Ethics for University of Phoenix Students. Retrieved from University of Phoenix, PHL/323 - Ethics in Management website.

CBS. (2008). BNET. Retrieved from http://findarticles.com/p/articles/mi_m3374/is_17_23/ai_80234869/

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Any Questions?

Page 17: An unethical culture in need of change!!!

Thank you