This is Logica

No. 2

• Leading business and technology service company, employing 39,000 people

• Revenues of £3.7 billion in 2009

• Providing business consulting, systems integration and outsourcing to clients around the world, including many of Europe's largest businesses.

• Creating value for clients by successfully integrating people, business and technology

• Committed to long term collaboration, applying insight to create innovative answers to clients’ business needs

• Listed on both the London Stock Exchange and Euronext (Amsterdam).

This is Logica

No. 3

Logica at a glance

FY’09 revenue£3,702m

Top 5042%(FY200832%)

Sectors

FS 15%

Geographies

International 15%

Clients

Services

FY09 results and business update24 February 2010

No. 4

DELIVERING VALUE FOR

MONEY

CLIENT-FOCUSED PEOPLE

CLIENT ENGAGEMENT

CLIENT VALUE

SUSTAINABLE VALUE

CREATION

1. Client engagement programme2. Business consulting3. Repositioning Logica4. Collaborative innovation

1. Shape the Future (Engagement programme)

2. Develop exceptional people3. Right people with the right skills in the

right place4. Enable brilliant performance

1. Delivering value2. Industrialised blended delivery

(Connect)3. Competitive overheads (HR,

Finance)4. Risk management (BidSmart)

1. Strategic client themes2. Sector innovation3. Technology practices4. Ecosystem development

Delivering value to clients, shareholders and our people

No. 5

Client intimacy means understanding our clients’ business ecosystems and anticipating their needs to deliver the best total service. It’s not about pursuing transactions; it’s about cultivating relationships. It’s about sharing a point of view with our clients in a true dialogue. It’s about engaging in discussion and debate.

Engaging with our clients

No. 6

A sample client ecosystem

Foundation Partners

IT Services Infrastructure

Niche InfrastructureTargeted Industry Solutions Differentiated Technologies Independent Advisory Skill Augmentation Knowledge & Research

Specialty

No. 7

Client Value Proposition

IN STRICTEST CONFIDENCE

For organisations who recognise that great results come from sustained team work

Logica is the business and technology service company

that creates value by successfully integrating people, business and technology into effective, sustainable ecosystems  

because we are committed to long-term collaboration with you and your partners, supporting your success as your organisation evolves

our people apply insight to create innovative answers to your business needs. We understand your business and culture and have an expert, practical knowledge of technology and systems

we openly engage on all levels, listening and exploring. We deliver what you need, seamlessly wherever you need

so that we can be brilliant together with you, your customers, suppliers and the communities in which we all operate.

No. 8

Some of our clients

No. 9

Investing in a service strategy focused on the client

Client

Outsourcing(AM, IM, BPO)

Sector thought leadership

Governance

Security

Systems integrationProjects

Professional services

Business consulting

Sustainability

Technology practices and partnerships

Service management

Focused via client and country teams

Innovation

Cloud

No. 10

We are focusing sector innovation efforts based on collaborative innovation with our key clients

Our sector thought leadership

UtilitiesSmartWorld

Customer care and billingEnergy efficiency and sustainability

Financial ServicesTechnology enabled insurance

transformationAlternative “payments as a service”

models for transaction bankingRegulatory risk and compliance

Oil and GasFuel cards and

real time metrics for downstream marketing

Energy trading and risk management services

Transport and LogisticsIntelligent transport systems

Infrastructure asset managementBusiness intelligence

Telecoms and MediaEnd to End business support system

transformationSoA operations support system

transformationMachine to Machine enabled solutions

Public SectorCitizen centric servicesShared service centres

Government led sustainabilityPublic safety and security

No. 11

Practice leaders harness company-wide expertise as well as ecosystems and partnerships to bring best practice and innovation to programmes and projects

Practices help reduce implementation risk, cost and time to market, partly through industrialised blended delivery

An important area of focus continue to be sector and client specific applications

Our technology practices and partnerships

EA/SOAe.g. Service

architectures

Enterprise Content

Managemente.g. Citizen and client

portals

Microsofte.g. Unified

communication & collaboration

Business Intelligencee.g. Analytics

SAPe.g. Risk and compliance

Oraclee.g. Case management

No. 12

• Our widespread presence means we have the capability to sell and deliver down the road from where our customers work and live

• Speaking the same language gives us strong customer and cultural intimacy

• Combining these skills with blended delivery is a platform to deliver services in the most efficient way to our customers

Our Presence

21 5,400

70

9,600

13 5500

23 8,900

26 2,200

Nordics

France

Portugal

GermanyBenelux

UK

7 900

CEE

2008

No. 13

…blended with an international capability

Philippines

• 300 people, serving UK, US, Sweden and Benelux

• BPO, ERP Services and Application Development

Malaysia

• 100 people serving Malaysia, Philippines, Hong Kong, Taiwan and Indonesia

• Application Management, Development and testing services, ERP Services and offshore services

Morocco

• 650 people, serving France, Morocco and Belgium

• Application Management, Development and Testing, ERP services, BPO

India

• 3550 people, serving Australia, Belgium, Nordics, France, Germany, Saudi Arabia, Malaysia, Morocco and Philippines

• Application Management, Development and testing, ERP services, BPO, Infrastructure Management, Quality Assurance, Product engineering, Transition management, Marketing and Business development

CEE

• 300 people serving Germany, Switzerland, Benelux, Slovakia, Hungary, Ukraine, Russia, Romaina, Bulgaria, Czech Republic, Montenegro, France, Morocco

• Application management, development and testing services, ERP services and product engineering

Our presence

No. 14

Craig BoundyCEO, UK

Jean-Marc LazzariCEO, France

João BaptistaCEO, N & C Europe

Wilbert KieboomCEO, Benelux

Stefan GardefjordCEO, Sweden

Serge DubranaCEO, Int’l

Joe HemmingCEO, Outsourcing Services

Patrick GuimbalCEO, Business Consulting

Serge DubranaCEO, Global Operations

Steve KellyChief People Officer

Amanda MeslerChief Client Officer

Crister StjernfeltEC Advisor

Executive Director

Andy GreenChief Executive Officer

Executive Director

Seamus KeatingChief Financial & Operations Officer

Executive Director

An organisation which underpins our strategy

No. 15

Our positioning in our markets

No. 16

Our values

CommittedInnovative Open

No. 17No. 17

Employee Value Proposition

For driven people who recognise that great results come from sustained team work . . .Logica is an ambitious international team passionate about people, business and technologyThat offers you the opportunity to shape the future for our clients and yourselfBecause we are committed to your development, offering opportunities and exposure to business challenges

We want you to be innovative, so we’ll encourage you to be bold in your thinking always taking us that next exciting step; this way you’ll be part of a business that is famous for the work it does and the way that it thinksSo that we can be brilliant together with our clients, their customers and the communities in which they operate

People Strategy Pre-read material

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