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An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison Druin, and the interLiving Project

An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

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Page 1: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

An Interactive Message Board as a Technology Probe for Family

Communication and Coordination

Hilary Hutchinson, Catherine Plaisant,

Ben Bederson, Allison Druin,

and the interLiving Project

Page 2: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

interLiving

International – Sweden, France, U.S.

Interdisciplinary– CS, Education, Design, Ethnography

Intergenerational– 7 families, ~3 households per family

Page 3: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Goals and Challenges Process: codesign for and with families Technology: support family needs Impact: understand effect on family life

Page 4: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Process Ethnography

– Interviews– Cultural Probes

Participatory Design– Workshops– Low-tech prototyping

Technology Probes– Message Board

Page 5: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Message Board

Page 6: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Prototypes

Play Movie

Page 7: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Workshops: Results Communication

– Removing distance– Sharing feelings

Coordination– Calendaring– Reminding– Locating

Awareness– Privacy– Security

Page 8: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Next Steps

Codesign Technology– Embedded and mobile coordination– Between and within families and communities

Use Technology– Design partners– Others

Understand Impact– Interviews– Comparison/usability studies

Page 9: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

Preliminary Conclusions

Process– Families CAN be design partners

Technology– Very clear, practical needs and desires

Impact– Families are excited about their role

Page 10: An Interactive Message Board as a Technology Probe for Family Communication and Coordination Hilary Hutchinson, Catherine Plaisant, Ben Bederson, Allison

More Information

Hilary Hutchinson

[email protected]

interLiving Project

http://interliving.kth.se