An Integrated Approach

Prepared By:

AIMCORP-Automated Information Management Corporation

AIMCORP-Automated information Management Corporation 2

The methodology we have designed is based on the Balanced Scorecard;

It provides an opportunity to maximize the performance of resources (Financial, Operational, and Human) and minimize the overall operational overheads without jeopardizing the quality of services/products; and

It translates vision into realistic, operational, timely and quantifiable performance measurements (PM) and enables us to redesign the processes in order to meet the expected level of performance.

An Integrated Approach…

AIMCORP-Automated information Management Corporation 3

The Methodology …

It clarifies and updates strategy; It communicates strategy throughout the

company; It Aligns unit and individual goals with

the strategy and corresponding performance measures;

It links strategic objectives to long-term targets/budgets; and

It identifies and aligns action steps needed to accomplish strategic goals.

AIMCORP-Automated information Management Corporation 4

Strategic Framework

BalancedScorecard

Clarifying and Translating The Vision and Strategy: Clarifying the Vision Gaining Consensus

Strategic Feedback andLearning: Articulating the shared Vision Supplying Strategic Feedback Facilitating Strategy Review

Planning and Target Setting: Setting Targets Strategic Initiatives Resource Allocation Milestones Establishment

Communicating and Linking: Communicating and Educating Setting Goals Linking Rewards to• Performance Measures

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Redesign of Products and Services …

CurrentServices

CustomerPerspective

StrategicDirection

FinancialPerspective

New/Refined Services/Channels/Direction

CurrentProcesses

Redesigned Processes

Technology Skills Information PerformanceIndicators

SLA

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The Gap Analysis and Roadmap …

Existing

Skills, Technology, and Information

Skills, Technology and Information

Skills, Technology and Information

Required

Gap

Implementation Strategies/Initiatives/Roadmap

Business PlanInvestment

JustificationTraining Plan

AccountabilityFramework

SurplusResources

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Investment of Surplus Capacity …

SurplusResources

Stabilization

Growth

Diversification

PriceReduction

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