AMS Full-Time Job Opportunities

Opportunities in the

A Guide to Full-Time Job

Alma Mater Society

EXPERIENCEQUEEN’S Make the MOST out of your

Why an AMS Job?..........................................................................................................................pg. 1AMS Commissions....................................................................................................................... pg. 2-8AMS Directors ................................................................................................................................pg. 9-12AMS Officers.................................................................................................................................. pg. 13-18AMS Services..................................................................................................................................pg. 19-31AMS Services..................................................................................................................................pg. 19-31Peer Support Centre.....................................................................................................................pg. 32Judicial Affairs Office...................................................................................................................pg. 33AMS Clubs.......................................................................................................................................pg. 34Opportunities & Outreach Coordinator................................................................................pg. 35Opportunities & Outreach Coordinator................................................................................pg. 35Frequently Asked Questions....................................................................................................pg. 36-37

*Information in this brochure is subject to change

Table of Contents

It has become clear that prospective employers and graduate & professional school admissions are attaching greater weight to out-of-classroom experiences and the skills acquired through such positions. The testimonials of AMS alumni in this magazine breathe light onto this reality.

So why else might you want to work for the AMS?

• To work to enhance the Queen’s experience of your peers

• To become an integral part of the Queen’s community through its longstanding • To become an integral part of the Queen’s community through its longstanding tradition of University co-governance

• To acquire practical and transferrable skills including leadership, nancial responsibility, communications, project management, and problem solving

• Meet many new people and forge new friendships

Why should YOU apply for an AMS full-time job!

• Oversee operations of the commission and report to the Vice President (University Affairs)

• Completion of a strategic plan, budget and mid-year review

• Participate in Council Meetings and AMS Assembly

• Oversee and supervise commission communication channels, such as the AMS website, poster prints, online and print advertising, and the Commission social media accounts

• Ensure an effective transition process by completing a • Ensure an effective transition process by completing a transition manual and providing “on-the-job” training to their successor.

Ali VelshiCampus Activities Commissioner 1992/1993

CNN Host and Chief Business Correspondent

“My year as Campus Activities Commission was my rst real experience with having to negotiate and compromise to get things done, and with getting the best out of people. It was really the beginning of my education in leadership and communication. I have subsequently built a career out of those skills.”

General Duties

DutiesGeneral DutiesGeneral General Duties

COMMISSIONERS(AAC, CAC, CIA, MAC, CES, SIC)

Commissioner Overview Pg.2

The Job at a GlanceThe Job at a GlanceThe Job at a Glance• Maintaining professional relationships with Queen’s administrators to advance the academic interests of Queen’s students

• Serving as a member of the following groups: Educational Technology Advisory Committee, Senate Committee on Academic Development, Senate Committee on Academic Procedures, Senate Committee on Scholarship and Student Aid, Academic Integrity Working Group, Ontario Undergraduate Student Alliance (OUSA), OUSA Steering Committee, Student Advisory Team, Teaching Space Committee, Exam Committee, Government Caucus and others. Teaching Space Committee, Exam Committee, Government Caucus and others. • Chair and administer Academic Caucus and the Special Committee on External Alignment • Addressing all issues related to academics, on the federal, provincial, or institutional level • Analyzing and improving the societies’ policies

THE NUMBERSTime: 40 hours/weekSalary: ~$24,000Term: 12 months (May 1st 2013 – April 30th 2014)

• Teaching Awards Committee• Teaching Issues Committee• Academic Grievance Centre

• Student-Faculty Relations Committee• Government Issues Committee

• Special Committee on External Alignment• whatswhat.ca • Exam Bank• External Advocacy Coordinators Coordinators

Oversees

The Academic Affairs Commission (AAC) deals with issues related to educational quality and nancial accessibility of a Queen’s education. The AAC lobbies and advocates internally within the university administration, plus externally to raise awareness about universityuniversity and government policies regarding post-secondary education. The commission has a series of committees that seek to educate and inform students on topics such as the funding of post-secondary education and teaching excellence.

Academic Affairs Commission Pg.3

If interested contact: Isabelle Duchaine, current Academic Affairs Commissioner, at [email protected]

Mira Dineen, current VP (University Affairs), at [email protected] McKellar, AMS Information Officer, at [email protected]

ACADEMIC AFFAIRS COMMISSIONER

• Approving expenditures of committees and overseeing all nancial operations of the commission, including securing sponsorship

• Serving as a member of Senate Orientation Activities Review Board (SOARB), artignite, and the University Council on Athletics

• Acting as an events facilitator and advisor for any groups requesting help promoting or holding events on campus

• Charitable Events • Arts on Campus• Queen’s Model Court• Queen’s Model Parliament• Queen’s Model United Nations Nations• Orientation Roundtable

• Capture the Faculty• Catch Me If You Can• Wheelchair Basketball• University District Hockey League• First-Years Not In Residence Orientation Residence Orientation• New, Exchange, (Woohoo!) Transfer Students

The Job at a GlanceThe Job at a GlanceThe Job at a Glance


Oversees

The Campus Activities Commission (CAC) is an events-based commission responsible for organizing events ranging from conferences, to arts festivals, to sports competitions, that enhance the Queen’s experience. The CAC helps to preserve and facilitate Queen’sQueen’s tradition during Orientation Week. The Commissioner sets the overall direction of the CAC through strategic planning, communication with the Deputy Commissioners, and nancial oversight of the commission.

Campus Activities Commission Pg.4

If interested contact: Claire Casher, current Campus Activities Commissioner, at [email protected]


CAMPUS ACTIVITIESCOMMISSIONER

The Job at a GlanceThe Job at a GlanceThe Job at a Glance• Having a thorough understanding of the AMS Constitution, Policy Manuals and Assembly Rules of Order • Serving as a member of the following groups: Club Grants Allocation Committee, Clubs Constitution Committee, SONAD, Government Caucus, and the Space Allocation Committee• Oversight of NAD, Canada’s only completely peer-administered non-academic discipline system• Facilitating AMS Assembly, including: the setting of the agenda, booking of rooms and guest • Facilitating AMS Assembly, including: the setting of the agenda, booking of rooms and guest speakers, supervision of scribe keeping minutes, supporting the Speaker of Assembly in their role, and acting as a resource for Assembly members on rules and regulations.

THE NUMBERSTime: 40 hours/weekSalary: ~$24,000Term: 12 months (May 1st 2013 – April 30th 2014) • Judicial Affairs Office

• Judicial Committee• The Clubs Team• The Elections Team

Oversees

The Commission of Internal Affairs (CIA) facilitates the operation of the rules and policies of the AMS as they guide the direction of the Society as a whole. The CIA oversees all matters concerning AMS Assembly, Non-Academic Discipline,Discipline, elections, referenda, and the administration of nearly 200 AMS-affiliated clubs.

Commission of Internal Affairs Pg.5

If interested contact: Liam Faught, current Commissioner of Internal Affairs, at [email protected]


COMMISSIONEROF INTERNAL AFFAIRS

• Serving as a member of the appropriate Queen’s Town-Gown Strategic Plan Committees and Government Caucus.

• Acting as an official liaison of the AMS to the Sydenham District Association, the Williamsville District Association, the City of Kingston, the Kingston Police Force, and other municipal bodies.

• Promoting and managing the AMS “University District” branding campaign.

• Overseeing and supervising the Community Opportunities Facilitator, as well as the Student • Overseeing and supervising the Community Opportunities Facilitator, as well as the Student Maintenance and Resource Team (SMART) government service and the SMART Head Manager.

• The Breakfast Club • Kaleidoscope • Generations • United Way Committee• High School Liaison • Golden Key Award • High School Projects • Student Property Assessment & Endeavours (HYPE) and Dwelling Education (SPADE)


Oversees

The Municipal Affairs Commission (MAC) is responsible for external advocacy on behalf of students to the City of Kingston, plus facilitating internal programming and resources that connect Queen’s students to the Kingston community.community. The Municipal Affairs Commissioner is responsible for knowledge of all activities in the commission and the variety of housing and community-related resources available to students.

Municipal Affairs Commission Pg.6


If interested contact:Troy Sherman, current Municipal Affairs Commissioner, at [email protected]


MUNICIPAL AFFAIRSCOMMISSIONER

The Job at a GlanceThe Job at a GlanceThe Job at a Glance• Facilitating and assisting environmental sustainability initiatives within the Queen's community

• Lobbying University administration to increase Sustainability-related initiatives on behalf of the student body

• Assessing the environmental impact of the AMS's operations and sanctioned events, such as Orientation Week, concerts, and festivals, and developing reduction strategies

• Working with service staff, managers, and directors to develop creative and progressive • Working with service staff, managers, and directors to develop creative and progressive strategies to reduce the environmental impact of the AMS's services


• Students Taking Responsible Initiatives for a Viable Environment (STRIVE)

• Youth Mentoring Youth• The Bike Shop• Greenovations

Oversees

The Commission of the Environment and Sustainability (CES) works to create a culture of environmental consciousness at Queen’s and internally in the AMS. The Commission raises awareness by, lobbying internally and externally andand offering opportunities for students to get involved. CES sets overall direction through strategic planning, communication with the Deputy Commissioners, and overseeing the commission budget.

Commission of Environment and Sustainability Pg.7

If interested contact: Ty Greene, current Commissioner of the Environment and Sustainability, at [email protected]


COMMISSIONEROF THE ENVIRONMENT AND SUSTAINABILITY

• Developing awareness of social issues, and addressing concerns of students as they relate to social issues

• Oversight of the Peer Support Centre and the Food Centre as supervised facilities and services

• Serve as a member of the following groups: Senate Educational Equity Committee, Queen’s Daycare Board of Directors, Queen’s University International Centre, Queen’s Accessibility Committee, and Queen’s Mental Health Committee • Maintain communication with other campus groups aiming to promote awareness of social issues, and advocating for groups who have been historically marginalized and disenfranchised

• Gender Issues Committee• Students Against Poverty• Accessibility Queen’s• Religious Affairs Committee• Education on Queer Issues Project• Annual publications (5) • Annual publications (5) • Council on Employment Equity

• Committee Against Racial and Ethnic Discrimination• Mental Health Working Group• Project Outreach for Secondary School Secondary School Education


Oversees

The Social Issues Commission (SIC) allows students to make a positive impact in that of others by advocating for diversity. The commissioner will promote social justice and human rights issues on campus. The SIC addresses the concernsconcerns of students and raises awareness related to social issues which students might have. The position requires a lot professional and personal commitment and requires an individual to be an educator, advocate, and facilitator.

Social Issues Commission Pg.8

If interested contact:Katie Conway, current Social Issues Commissioner, at [email protected] Dineen, current VP (University Affairs), at [email protected] McKellar, AMS Information Officer, at [email protected]

SOCIAL ISSUESCOMMISSIONER

The Job at a GlanceThe Job at a Glance• Developing awareness of social issues, and addressing concerns of students as they relate to social issues

• Oversight of the Peer Support Centre and the Food Centre as supervised facilities and services

• Serve as a member of the following groups: Senate Educational Equity Committee, Queen’s Daycare Board of Directors, Queen’s University International Centre, Queen’s Accessibility Committee, and Queen’s Mental Health Committee

The Job at a Glance

Julie HirstServices Director 2005/2006

Group Finance Manager, Corporate Forecast & Analysis, Proctor and Gamble

“The role of services director gave me the experience and skills I needed to be successful at Proctor and Gamble. The early opportunity to manage people and the coaching resources the AMS offered – budgeting, strategic planning, communication and effective management – were all great assets as I transitioned

from Queen’s to the work force.”

• Completing a strategic plan, budget and mid-year review • Supervising the development, implementation, and evaluation of service strategic plans, budgets, and mid-year reviews with their services• Working with the management teams towards anticipating and addressing threats and opportunities as they arise • Evaluating and implement a formal disciplinary procedure for service managers

• Ensuring an effective transition process by completing a transition manual and providing • Ensuring an effective transition process by completing a transition manual and providing “on-the-job” training to their successor

General Duties


Collectively, the three service directors oversee the operations and nances of all of the student services run under the AMS. In addition to their day-to-day duties, all three directors are members of council and ex-officio members of the Board of Directors. The directors aim to bring quality and affordable services to students covering a wide range of needs and interests.

DIRECTORS(H&S, Media, Retail)

Director Overview Pg.9


• Developing a working knowledge of all services under the portfolio, and assisting in Manager on Duty (MOD) duties within portfolio services as required.

• Provide nancial & operational oversight to services

• Act as a liaison and advocate between the service managers, AMS Assembly and the AMS Board of Directors


The Hospitality and Safety Services Director oversees the operations of Common Ground, The AMS Pub Services, Queen’s Student Constables and Walkhome.

If interested contact:Keenan Randall, current Hospitality and Safety Services Director, at [email protected]

Tristan Lee, current Vice President (Operations), at [email protected] John McDiarmid, AMS Retail Operations Officer, at [email protected]

HOSPITALITY & SAFETYDIRECTOR

Hospitality & Safety Director Pg.10


The Media Services director oversees the operations and nances of CFRC 101.9 FM, Yearbook and Design Services (YDS), Queen’s TV and the Queen’s Journal.

If interested contact:Terra Arnone, current Media Services Director, at [email protected] Lee, current Vice President (Operations), at [email protected] John McDiarmid, AMS Retail Operations Officer, at [email protected]

MEDIA SERVICESDIRECTOR

• Acting as an advocate for campus media and facilitate avenues for collaboration

• Serving as an active member on the following committees: AMS Assembly, AMS Council, Board of Directors, Journal Board, CFRC Advisory Committee, Radio – Queen’s University Board, and any other body or committee as delegated by the VP Operations


Media Services Director Pg.11


The Retail Services Director oversees the operations of the Publishing & Copy Centre and Tricolour Outlet.

If interested contact:Alvin Suen, current Retail Services director, at [email protected]

Tristan Lee, current Vice President (Operations), at [email protected] John McDiarmid, AMS Retail Operations Officer, at [email protected]

RETAIL SERVICESDIRECTOR

• Developing a working knowledge of all services under their portfolio

• Provide nancial and strategic oversight for the P&CC and Tricolour Outlet

• Work with the 9 managers to achieve service goals

• Serving as an active member on AMS Assembly, AMS Council, Strategic Planning (One Director), Audit, Committee (One Director), Board of Directors, Human Resources Caucus, any other body or committee as delegated by the VP Operations


Retail Services Director Pg.12

• Develop a Strategic Plan and Budget • Supervise Deputy Officers / Support Staff• Have their own unique role in supporting the broader society• Promote opportunities for student involvement

The ve AMS offices serve as support resources for both the government and corporate sides of the AMS. AMS Officers work closely with the executive, commissioners, directors, and service managers to ensure that the day-to-day operations of the society run smoothly and are accessible to all students.

OFFICERS(Comm, Mar, HR, SLC, IT)

Officer Overview Pg.13

General Duties


The ve AMS offices serve as support resources for both the government and corporate sides of the AMS. AMS Officers work closely with the executive, commissioners, directors, and service managers to ensure that the day-to-day operations of the society run smoothly and are accessible to all students.

Mike McNairHuman Resources Officer 2000/2001

Deloitte Consulting, Former Senior Economic Policy Advisor,

Office of the Leader of the Opposition, Parliament of Canada

“The experience I received through positions that I held at the AMS, starting in rst year as a volunteer on a Board of Directors committee, to Human Resources Officer, to Chairman of the Board, to Co-Chair of Queen’s Model Parliament – have undeniably shaped my career. Through the AMS I learned valuable leadership and business skills, but above all, I developed a passion for public service that will forever dene my character.”


• Developing and implementing strategies to facilitate the two-way ow of information between the AMS and the student body

• Assisting and facilitating press releases and media advisories across the AMS, as well as assisting AMS staff with media interviews / inquiries

• Ensuring the consistency and primacy of AMS Visual Identity Standards across units of the society

• Directing the production of the Annual Report • Directing the production of the Annual Report

• Partnering with the Human Resources and Marketing Officers to execute AMS Recruitment campaigns

• Strategizing to maximize positive exposure for the society

The Communications Office is responsible for facilitating communication between the AMS and its constituents, the undergraduate student body. The Office does this through a variety of methods, including the AMS website, working with campus and external media, and producing the Society publications including the Annual Report. The Communications Office also serves as a resource for all AMS services and commissions, advising them on advertising and promotional campaigns.

If interested contact:Taylor Mann, current Communications Officer, at [email protected]

Doug Johnson, current President, at [email protected] Greg McKellar, AMS Information Officer, at [email protected]

COMMUNICATIONSOFFICER

Communications Officer Pg.14



• Coordinating regular market research services, data collection, and feedback to provide the AMS with information for decision making, such as focus groups or user polls

• Assisting services’ marketing managers in updating and managing services’ websites, and ensure that the websites reect students’ needs

• Liaising with the Queen’s Student Alumni Association; assisting in engaging the student body in alumni-related events

• Partnering with the Human Resources and Communications Officers to execute AMS • Partnering with the Human Resources and Communications Officers to execute AMS Recruitment campaigns

The Marketing Officer supports the market research, customer satisfaction, branding, and advertising of the AMS Corporation, with the goal of ensuring the AMS Corporation is both aware and responsive of student opinion and preferences. The Marketing Officer is also responsible for AMS-wide marketing of campaigns and events, and serves as a resource for all AMS services and commissions, aiding them in the creation of marketing and promotional resources.

If interested contact:Leah Macnamara, current Marketing Officer, at [email protected]

Doug Johnson, current President, at [email protected] Greg McKellar, AMS Information Officer, at [email protected]

MARKETINGOFFICER

Marketing Officer Pg.15



• Coordinating performance reviews for all full-time salaried employees, volunteers who receive an honoraria, and the evaluation process for all part-time staff in conjunction with HR Assistant and Head Managers

• Acting as a resource to all employees and volunteers who have questions or issues regarding hiring, employment issues, discipline policies, etc.

• Partnering with the Communications and Marketing Officers and Opportunities & Outreach Coordinator to plan and execute AMS Recruitment campaigns Coordinator to plan and execute AMS Recruitment campaigns

• Chair HR Caucus for those who supervise employees and volunteers to ensure consistent HR practices

The Human Resources Office supports the society by promoting student involvement, as well as ensuring that all volunteers and employees involved in the society have a meaningful, safe and positive experience. The HR Officer works to ensure that the AMS follows consistent Human Resources practices in compliance with Hiring, Employee and Volunteer Policy.

If interested contact:Laura Skellet, current Human Resources, at [email protected]

Tristan Lee, current Vice President (Operations), at [email protected] Greg McKellar, AMS Information Officer, at [email protected]

HUMAN RESOURCES OFFICER

HR Officer Pg.16


Time: 40 hours/weekSalary: ~$23,500Term: 12 months (May 1st 2013 – April 30th 2014)

Time: 30 hours/weekSalary: ~$17,500Term: 12 months (May 1st 2013 – April 30th 2014)

Student Centre OfficerStudent Centre

Student Life-CentreAdministrationManager

Student Life Centre AdministrationManager

Student Life-Centre OperationsManager

Student Life-Centre OperationsManager

• Overseeing entire Office and operations in all buildings

• Supervising the activities of the Student Life Centre Managers.

• Liaise with administrative bodies and offices to ensure the inclusion of the University in the operations of the Student Life Centre

• Evaluate external vendors and advertisements to maintain positive space of the Student Life Centre

• Overseeing the John Deutsch University Centre Welcome & Information Centre

• Directly supervising SLC front desk staff, and coordinating schedule, payroll, training, etc.

• Organizing and executing event programming in the SLC buildings, liaising with various organizations on campus

• Ensuring the upkeep of all Student Life Centre buildings• Monitoring the use of the facilities by groups granted access to space • Administering the systems of building keys, locker rentals, and room reservations

The Student Life Centre Office is responsible for overseeing the operations and management of the John Deutsch University Centre, Queen’s Centre, Grey House and MacGillivray Brown Hall. It serves and liaises with students, student governments,governments, clubs, University administration, building tenants, and the communities within Queen’s University to provide a vibrant and dynamic environment through proposing, fostering the development of, and overseeing, programsprograms and services consistent with the mission and long-term plans of the AMS. It is crucial to develop a good relationship with administration and all tenants of the buildings.

If interested contact:Derrick Dodgson, current Student Centre Officer, at [email protected] Tristan Lee, current Vice President (Operations), at [email protected] Annette Bergeron, AMS General Manager, at [email protected]

STUDENT LIFECENTRE

Student Life Centre Pg.17

THENUMBERS

Asst. ManagersOfficer

Time: 30 hours/weekSalary: ~$17,000Term: 12 months

(May 1st 2013 – April 30th 2014)

• Acting as a resource to AMS staff with regards to work station set-up, maintenance, troubleshooting , and general user support

• Using a working knowledge of troubleshooting and repair techniques

• Training new support staff and delegate tasks appropriately tasks appropriately

• Manager of operations of the Audio Visual Rentals

Sean Braley, current IT Assistant Manager (Tech Lead), at [email protected]

Doug Johnson, current President, at [email protected] Annette Bergeron, AMS General Manager,

[email protected]

Niv Yahel, current IT Assistant Manager (Web Applications Developer), at [email protected]

Doug Johnson, current President, at [email protected] Bergeron, AMS General Manager,

[email protected]

• Exhibiting working knowledge of web application development, associated software, and programming languages

• Ensuring proper design, upkeep and operation of all AMS applications powered by database Systems, such as AMS Marketplace, AMS Club Finder, AMS HR Database, and AMS Club Finder, AMS HR Database, and Syllabus Bank

• Creating content management systems (CMS) for all websites and applications

IT Asistant ManagerWeb Application Developer

IT Assistant ManagerTech Lead

The Information Technology Office works internally, on both the government and corporate sides of the AMS, to ensure the continued function of IT equipment and services. The Office also works to develop applications and databases for AMS services, maintains www.myams.org, and employsemploys part-time Tech Support staff during the school year.

The Jobs at a GlanceThe Jobs at a GlanceThe Jobs at a Glance

If interested contact:If interested contact:If interested contact: If interested contact:If interested contact:If interested contact:

INFORMATION TECHNOLOGY

OFFICE

IT Office Pg.18

THENUMBERS

• Interview and hire Assistant Managers and service staff

• Supervise and discipline staff members and managers while ensuring a positive working environment and conduct evaluation meetings with all staff and Assistant Managers at the end of summer, fall, and winter terms

• Responsible for the service as a whole and ensuring that the service is running smoothly on a day to day basis

• Develop a budget, goal plan, mid-year review and any relevant capital expenditure • Develop a budget, goal plan, mid-year review and any relevant capital expenditure proposals

Head Manager Responsibilities

The AMS runs a number of different retail, food, safety, and media services that address a wide range of interests and needs. All services are fully student-owned and managed. All management teams are responsible for the nancial oversight of their services, as well as the hiring and training of their staff. Management teams range from 1 to 8 students, depending on the operation of the services and staff sizes. Each service features unique management portfolios that focus on specic aspects of the service’s operations. These portfolios are subject to change from year to year.

AMS SERVICES

Manager Overview Pg.19

Andrew GrahamCommon Ground Manager 2003/2004

Services Director 2004/2005 Senior Manager Strategic Projects, Chairman's Office, Loblaws

“Accountable for 16 managers, 200 staff and $2 million in P&L activity – It was the line that jumped off my resume. Amidst a sea of students boasting prestigious internships at McKinsey or P&G, my time as a manager at the Common Ground promised more than potential, it showed responsibility and results. Now working in retail strategy, the lessons the AMS taught me about budgeting, governance, and management remain as relevant

today as during those sleepless nights in the JDUC.”today as during those sleepless nights in the JDUC.”

• Supervising assistant managers and acting as the primary spokesperson for the service

• Fostering mutually benecial relationships with partners, including Allan Graphics, Kingston Frameworks, other local printing houses and large order clients

• Ensuring that the services is continually striving to meet the needs of students the needs of students

• Designing all promotional materials • Conducting a competitors' analysis report during the summer

• Marketing Course Packs to professors and students, in professors and students, in conjunction with the Purchasing and Productions Manager

• Ensuring adequate inventory and supplies for day-to-day operations

• Creating a comprehensive Course Pack system for the staff and management team

• The contact for P&CC • The contact for P&CC suppliers and service providers

• Implementing a staff discipline policy to be maintained throughout the year

• Conducting regular staff meetings and communication with staff to disperse information

• Maintaining an organized record • Maintaining an organized record of all payroll, billing, scheduling and timesheet tracking

The Job at a GlanceThe Job at a GlanceThe Job at a Glance THE NUMBERS

Assistant Managers

Time: 35 hrs/wk (Head) & 30 hrs/wk (Assistant Managers)Salary: ~$19,500 (Head) & ~17,500 (Assistant Managers)Term: 12 months (May 1st 2013 – April 30th 2014)

HeadManager

The Publishing & Copy Centre is one of the most recognizable services here on Queen’s campus that provides students with their photocopying and printing needs. The P&CC offers a wide variety of services including binding, wide formatformat printing, laminating, booklet printing, Coursepacks and more! The P&CC blends technology and professional customer service with an overwhelmingly positive atmosphere. The management team of 4 individuals oversee a staff of approximately 35. approximately 35.

Marketing Purchasing Human Resources

P&CC Pg.20

If interested contact:Simon Koehler, current P&CC Head Manager, at [email protected]

Alvin Suen, current Retail Services Director, at [email protected] John McDiarmid, Retail Operations Officer at [email protected]

Assistant Managers

THE PUBLISHING &COPY CENTRE

If interested contact:Becky Rose, current Tricolour Head Manager, [email protected] Alvin Suen, current Retail Services Director, at [email protected] John McDiarmid, Retail Operations Officer at [email protected]

Marketing & Events

Purchasing

Human Resources & Travel

Used Books & School Supplies

Tricolour Outlet Pg.21

Assistant ManagersAssistant Managers

• Hiring & managing a staff of approximately 25 people

• Supervise assistant managers and act as the primary spokesperson for the service

• Oversee the pricing of all merchandise to ensure adequate prot margins are being achieved

• Developing a Marketing Plan and budget• Organizing promotional events & designing all internal and external advertisements • Maintaining contact with external groups and organizing charter trips to special events.

• Foster positive relationships with all suppliers for clothing and merchandise • Design, source and order all clothing • Setting up the inventory system and executing monthly inventory

• Liaise with the Campus Bookstore • Oversee buybacks of books, and sale of books • Order all school supplies and merchandise• Ensure that consignment is properly inventoried and displayed in the store

• Maintaining organized record of all payroll, billing, scheduling and timesheet tracking • Conducting regular staff meetings and communication with staff • Working with outside parties to quote, arrange for, book, and invoice charters.


Head Manager

TRICOLOUROUTLET

THE NUMBERSTime: 30-35 hrs/wk (Head) & 25-30 hrs/wk (Assistant Managers)

Salary: ~$20,000 (Head) & ~16,500 (Assistant Managers)

Term: 12 months (May 1st 2013 – April 30th 2014)

Tricolour Outlet is a service built on three pillars: Queen’s clothing and merchandise, used books and travel. Our unique consignment service allows students to earn money selling their textbooks and save money buying textbooks used. Our Queen’s clothing is studentstudent designed, and affordable on a budget. The Tricolour Express is an age old tradition at Queen’s providing weekly service to Toronto, Montreal and Ottawa with on campus pick up. We offer affordable school supplies, custom clothing and chartering services for campuscampus organizations, and act as a ticket reseller for events both on campus and in the Kingston community.

• interview and hire four Shift Coordinators to act as shift supervisors, plus hire a staff of approximately 160 people

• Supervise assistant managers and act as the primary spokesperson for the service

• Design a comprehensive Marketing Strategy that will detail the year’s promotions & initiatives.

• Organize Community Outreach initiatives, including two Walkathon events throughout the year

• Maintaining an organized record of all payroll, billing, scheduling and timesheet tracking

• Conducting regular staff meetings and maintain regular email communication with staff to disperse information of new developments information of new developments

For more information, contact Rachel Lehman, current Assistant Manager (Human Resources) at

[email protected]


THE NUMBERSTime: 25-30 hrs/wk (Head) 20 hrs/wk (HR)Salary: ~$18,000 (Head) ~$10,000 (HR) Term: 12 months (Head), 8 months (HR)(May 1st 2013 – April 30th 2014)

HeadManager

Walkhome was established in 1988 as a volunteer service in response to growing concerns about safety on campus. Since then, it has quickly developed into one of the most widely known and respected student services at Queen’s and is thethe Alma Mater Society’s single largest employer. Currently, Walkhome employs over 150 diverse, fun, and friendly students.

Assistant Manager

Walkhome Pg.22

If interested contact:Milan Kshatriya, current Walkhome Head Manager, at [email protected]

Keenan Randall, current Hospitality and Safety Services Director, at [email protected] John McDiarmid, Retail Operations Officer at [email protected]

WALKHOME

Assistant Manager

If interested contact:Matthew Brenton, current QSC Head Manager, at [email protected]

- Keenan Randall, current H&S Director, at [email protected] John McDiarmid, Retail Operations Officer at [email protected]

Student Constables Pg.23

• Managing a staff of approximately 80 people

• Developing and administering a goal plan, marketing plan, and budget, plus operational reviews of the service’s nances

• Executing nal decision-making authority regarding event sanctioning and staffing

• Developing and producing staff manuals, and preparing training sessions on QSC policies & procedures, plus training sessions on QSC policies & procedures, plus certications such as SMART serve and Bill 159


• Preparing the weekly staff schedule, and responding to scheduling concerns

• Creating a comprehensive staff training program and relevant documents (i.e. training manuals) for all staff prior to the beginning of manuals) for all staff prior to the beginning of the fall term

For more information, contact Rachael Hornsby, current Assistant Manager (Human Resources) at

[email protected]


Head Manager

STUDENTCONSTABLES

THE NUMBERSTime: 30-35 hrs/wk (Head) & 25-30 hrs/wk (Assistant Manager)

Salary: ~$20,000 (Head) & ~12,000 (Assistant Manager)

Term: 12 months (Head) 8 months (Asst.) (May 1st 2013 – April 30th 2014)

The Queen's Student Constables (QSC) is a safety service that upholds the regulations of the AMS and university while working at Ale's Pub, the Queen's Pub (QP), sporting events, concerts, speaker series, conferences and formal events. It is the only service of its kind in NorthNorth America, which represents the commitment of the AMS to the tradition of students’ abilities to lead and supervise each other. QSC offers an exciting work environment, where challenges regularly require staff to make sound judgments and leadership decisions, while interactinginteracting with staff and students from a large diversity of backgrounds.


• Support assistant managers in all aspects of their individual portfolios and work closely with each manager to set portfolio goals, objectives & deadlines

• Developing positive relationships with external suppliers

• Ensuring that the services is continually striving to meet the needs of students• Responsible for the successful day to day business of the service including cash ow, customer concerns, human resources, equipment and products. concerns, human resources, equipment and products.



HeadManager

Common Ground is a student run coffee shop that offers a variety of specialty coffees, iced drinks, bagels and cream cheese, delicious sandwiches and fresh baked goods. Common Ground prides itself on using fair-trade, organic coffee and manymany local products. Located in the Queen’s Center and JDUC, the Common Ground is at the heart of the Queen’s student experience and it offers a welcoming environment for all members of the Queen’s and Kingston communities.

Common Ground Pg.24

If interested contact:Mackenzie Goodwin, current Common Ground Head Manager, at [email protected] Randall, current Hospitality and Safety Services Director, at [email protected]

John McDiarmid, Retail Operations Officer at [email protected]

COMMON GROUND

• Preparing and implementing staff training programs and evaluations


• Maintaining an organized record of all payroll, billing, scheduling and timesheet tracking tracking • Appropriately and discretely handling any HR issues or concerns

• Predicting customer ow for accurate orders

• Responsible for counting inventory and waste each month

• Direct contact with suppliers• Responsible for daily and biweekly orders• Ensuring orders are put away properly

• Handling any maintenance, facilities related issues that arise at the service

• Creating a lounge booking policy and acting as the point-of-contact for any group looking to reserve space

• Ensure the lounge space is welcoming and adequately decorated, & assisting in the adequately decorated, & assisting in the set-up and take-down of events

• Working with the Head Manager to lay out a comprehensive marketing strategy & budget

• Planning and designing all promotional materials including posters, advertisements, and in-store signage

• Organizing promotional events, including a month long campaign to attract customers month long campaign to attract customers

8 Months 12 Months

Time: 30-35 hours/weekSalary: ~$19,000Term: May 1st 2013–April 30th 2014

Time: 30-35 hours/weekSalary: ~$13,500Term: Sept 1st 2013–April 30th 2014

(2 positions available)PurchasingFacilities &

Events

Human ResourcesMarketing

Common Ground Pg.25

If interested contact:Mackenzie Goodwin, current Common Ground Head Manager, at [email protected] Randall, current Hospitality and Safety Services Director, at [email protected]

John McDiarmid, Retail Operations Officer at [email protected]

8 Months 12 Months

Assistant ManagersAssistant ManagersCOMMON GROUND


• Supervising assistant managers in all aspects of their portfolios and working closely with each to set portfolio deadlines

• Developing and administering a goal plan, budget, and operational reviews of the service’s nances

• Establishing working relationships with brewery representatives, and acting as the spokesperson of the service when deciding which promotions to run and products to carry • Working at least 25 MOD hours per week • Working at least 25 MOD hours per week



HeadManager

The AMS Pub Services provides a safe environment on campus for all students to experience quality service, affordable prices and the spirit of Queen’s tradition. Whether it’s a pitcher of delicious sangria or a mouth watering plate of nachos, TAPSTAPS has something for every occasion. The service is comprised of two pubs, Ale’s Night Club and the Queen’s Pub.

TAPS Pg.26

If interested contact:Jessica Flower, current TAPS Head Manager, at [email protected]

Keenan Randall, current Hospitality and Safety Services Director, at [email protected] John McDiarmid, Retail Operations Officer at [email protected]

THE AMS PUBSERVICES

(TAPS)

• Preparing and implementing staff training programs and evaluations



• Seeking out and organizing events on campus focused on the Queen’s Pub and Ale’s • Designing all forms of advertising, such as: weekly Journal advertisements, weekly Golden Words advertisements, and posters for bi-weekly poster runs • Programming entertainment appropriate for the • Programming entertainment appropriate for the venue in response to student demand such as auditioning student bands, movie screenings, lounge nights, etc.

• Working with the Head Manager to lay out a comprehensive marketing strategy

• Planning and designing all promotional materials including posters, Journal advertisements, and in-store signage

• Maintaining a wide range of entertainment for the pub with events such as movie screenings, lounge nights, etc.

• Creating a menu and cost all food supplies

• Placing daily and weekly food orders consistent with customer volume

• Maintaining professional working relationship with suppliers of food and materials

• Creating weekly cleaning & maintenance schedule & coordinating repairs as necessary

• Developing inventory systems to limit waste, spoilage, and theft with respect to alcohol

8 Months 12 MonthsTime: 30 hours/weekSalary: ~$19,000Term: May 1st 2013–April 30th 2014

Time: 30 hours/weekSalary: ~$13,500Term: Sept 1st 2013–April 30th 2014

(One 12month & One 8 month position available)Purchasing & Food

Facilities

Events

• Placing daily and weekly alcohol and other beverage orders consistent with customer volume

• Developing inventory systems and controls to limit waste, spoilage, and theft with respect to alcohol

• Authorizing and voucher all expenditures on a weekly basis

Purchasing & Liquor

Human Resources

Marketing

TAPS Pg.27

8 Months 12 Months

Assistant ManagersAssistant ManagersTAPS

• Developing a year-long budget & strategic plan

• Directing and coordinating sales representatives, and the advertising manager

• Seeking out contracts with National Advertising agencies, printing companies, and building relations with clients


THE NUMBERSTime: 30 hrs/wk Salary: ~$17,000Term: 12 months (May 1st 2013 – April 30th 2014)

BusinessManager

The Queen’s Journal is currently in its 140th year as the undergraduate student newspaper at Queen’s University. It reports on a wide range of topics relevant to the student community. The service is overseen by the editor-in-chief(s) and/orand/or managing editor, a series of section editors, and the business office. Other members of the Journal team include members of the editorial board as well as staff writers and photographers. The Journal publishes twice weekly and providesprovides a dynamic and exciting work environment, with opportunities to interact with clients throughout the Queen’s and Kingston community, as well as national and international advertisers.

The Journal Pg.28

If interested contact:Geroldine Zhao, current Journal Business Manager, at

[email protected]

Terra Arnone, current Media Services Director, at [email protected] Lee, current Vice-President Operations, at [email protected]

THE QUEEN’SJOURNAL

Business Manager

If interested contact:Adam Cunliffe, current QTV Executive Producer/Head Manager, at [email protected]

Terra-Ann Arnone, current Media Services Director, at [email protected]

Tristan Lee,Tristan Lee, current Vice President (Operations), at [email protected]

QTV Pg.29

• Developing working knowledge of broadcast television technology, including optional attendance at a two week internship at Cogeco Kingston

• Creating and administering a goal plan, budget, and nancial /operational reviews of the service

• Fostering mutually benecial relationships and contracts with campus groups and local businesses in conjunction with with campus groups and local businesses in conjunction with the Business Manager

• Ensuring production of daily content for set deadlines

• Managing interpersonal relationships among management staff & volunteers, as well as with clients like Queen’s Athletics

• Designing sponsorship packages and overseeing their distribution, sale, and implementation

• Overseeing all Video Factory projects, soliciting new contracts and managing existing clients and projects

• Organizing all nancial documents of the service, including vouchers, payroll, revenue streams and billings, and keep track of all nancial transactions

• Executing fundraising activities, staff appreciation events, and any other special events in conjunction with the Marketing Manager

For more information contact Travis Rhee, current Business Manager, at [email protected] For more information contact Travis Rhee, current Business Manager, at [email protected]


Executive Producer

QUEEN’STV

THE NUMBERSTime: 30 hrs/wk (Executive Producer) 25 hrs/wk (Business Manager)

Salary: ~$17,500 (Executive Producer) ~14,500 (Business Manager)

Term: 12 months (May 1st 2013 – April 30th 2014)

Queen’s TV is currently in its 24thseason of production. With a 17 member management team and a dedicated group of volunteer videographers, reporters, and editors, QTV produces 6 segments per week, ranging from news to sport to music. QTV also offers a production service calledcalled Video Factory that serves the university and local businesses with the opportunity to record events, commercials, and corporate videos. Additionally, QTV live streams sports for varsity athletics and has a 50-minute TV slot on TV Cogeco each week.

• Coordinating design contracts and ensuring that projects are seen through in their entirety • Ensuring a viable contract is established and upheld for graduate photography

• Creating and administering a goal plan, budget, and nancial / operational reviews of the service• Overseeing a team of sales representatives, who are responsible for selling advertising space in the Tricolour Agenda Tricolour Agenda • Keeping detailed and organized records of all nancial transactions, memoranda, important correspondence, etc.

• Developing and promoting the design portfolio and projects for new revenue • Spearhead the creation of the Tricolour Agenda

• Working with the layout staff to create the Tricolour Yearbook

For more information contact Arianna Scianaro, current Publications Manager, For more information contact Arianna Scianaro, current Publications Manager, at [email protected]


THE NUMBERSTime: 30-35 hrs/wkSalary: ~$19,000Term: 12 months (May 1st 2013 – April 30th 2014)

THE NUMBERSTime: 30 hrs/wkSalary: ~$17,000Term: 12 months (May 1st 2013 – April 30th 2014)

HeadManager

Yearbook & Design Services produces the annual Tricolour Yearbook, the Tricolour Agenda as well as provides design services and runs the Graduate Photography program in partnership with Taylor Studios. While the Tricolour YearbookYearbook was rst produced in 1928, it was not until 2010 that P&CC design, the GQA, and the yearbook were merged into one service.

Publications Manager

YDS Pg.30

If interested contact:Corey Lablans, current YDS Head Manager, at [email protected]

Terra-Ann Arnone, current Media Services Director, at [email protected] Lee, current Vice President (Operations), at [email protected]

YEARBOOKDESIGN SERVICES

• Maintaining an operating budget within the Municipal Affairs Commission, as well as submitting a strategic plan and operational reviews• Obtaining contracts and maintaining regular contact with landlords in the City of Kingston to ensure access to properties, as well as pursuing sponsorship and grants for the program.

• Effectively marketing the service to Queen’s students to raise awareness of the program, and ensuring • Effectively marketing the service to Queen’s students to raise awareness of the program, and ensuring that the service is provided at cost• Hiring, overseeing, scheduling hours of work, and conducting evaluations each term for the appropriate SMART staff members



HeadManager

SMART Pg.31

If interested contact:Andrew Stokes, current Head Manager, at [email protected]

Troy Sherman, current Municipal Affairs Commissioner, at [email protected] John McDiarmid, Retail Operations Officer at [email protected]

SMART(Student Maintenance & Resource Team)

SMART is actively trying to improve the quality of life for students in the University District! SMART performs a free-of-charge clean-up and beautication service to students living in the University District. The service also provides contract work forfor landlords in the District. SMART can be contracted to regularly cut grass, rake leaves, and perform minor exterior property maintenance (repair fences, decks, etc)

• Overseeing operations of the Peer Support Centre, which include reviewing peer session reports, logging peer activities, and debrieng with volunteers as needed.

• Select and manage a 10-person leadership and 50-person general volunteer team.

• Liaise with external service providers to coordinate high-quality initial and ongoing training sessions for volunteers. Develop and conduct training sessions as needed.

• Oversee the coordination of promotional activities, including Orientation week activities, website development, poster development, ad placement, media relations, and social media use. development, poster development, ad placement, media relations, and social media use.

• Maintain positive relations with external stakeholders in Queen’s and Kingston community.


Director

The Peer Support Centre is a student-run service whose mission is to enhance the well-being of the diverse student population at Queen’s University by providing drop-in and call-in one-on-one support, as well as support groups. Student volunteers provide welcoming, condential, and empathetic peer-based support using active listening, resource referral, information guidance, and practical assistance. The goal of the Peer Support Centre is to provide a comfortable environment where student can talk and receive support.


PSC Pg.32

If interested contact:Lindsay Reynolds, current Peer Support Centre Director, at [email protected]

Katie Conway, current Social Issues Commissioner, at [email protected] Greg McKellar, AMS Information Officer, at [email protected]

PEER SUPPORT CENTRE

• Overseeing a team of 3-5 Judicial Affairs Deputies and the Judicial Affairs Clerk

• Developing training workshops for all Judicial Affairs Officers, and Orientation leaders

• Initiating proceedings before the AMS Judicial Committee on behalf of the Society, any member of the Society or any member of the public, where the Director believes a student has violated the AMS Constitution or the Queen’s University Code of Conduct

• Developing and implementing strategies for the education of both the Queen’s and Kingston communities on the purpose and functions of Non-Academic Discipline communities on the purpose and functions of Non-Academic Discipline

• Conducting a thorough review of Non-Academic Discipline related constitution, policy and forms, and recommend amendments accordingly• Advocating for and representing the NAD system within the University and broader community


Director

The Judicial Affairs Office is the investigatory body for the Non-Academic Discipline system. The Judicial Affairs Office is responsible for investigating complaints brought to its attention and formulating cases to present before the Judicial Committee. The Judicial Affairs Director is responsible for oversight of the Judicial Affairs Office and management of all Judicial Affairs Deputies and the Judicial Clerk, including all training and administrative duties and has the nal say on all proposed sanctions. The Director is also responsible for personal oversight of all Non-Academic Discipline cases in the summer months as well as any high-prole cases that occur throughout the year. high-prole cases that occur throughout the year.


JAO Pg.33

If interested contact:Benjamin Burgar, current Judicial Affairs Director, at [email protected]

Liam Faught, current Commissioner of Internal Affairs, at [email protected] Greg McKellar, AMS Information Officer, at [email protected]

JUDICIAL AFFAIRS OFFICE

• Facilitate the ratication of new clubs and the re-ratication of existing clubs • Maintaining and updating the clubs database, featuring descriptions of all ratied clubs and upcoming clubs events • Publishing a manual for all club executives outlining relevant policies and procedures outlining relevant policies and procedures • Organizing workshops for nancial management, fundraising, and event planning, and carrying out Fall and Winter clubs nights • Chairing Club Space Allocation Committee to allocate space in the Student Life Center, as well as the AMS Clubs Grants Allocation well as the AMS Clubs Grants Allocation Committee


Manager

The clubs team works to educate, support and maintain the close to 200 AMS ratied clubs through hosting numerous events including AMS Clubs Night, Club Workshops and a weekend Club Conference. The Clubs Team advises students who wish to join a club oror start their own club. The clubs team also offers a number of resources to AMS club members, including advice on event planning and risk management, nancial management, sponsorship, volunteer appreciation, and much more.


Clubs Pg.34

If interested contact:Jeffery McCarthy, current Clubs Manager, at [email protected]

Liam Faught, current Commissioner of Internal Affairs, at [email protected] Greg McKellar, AMS Information Officer, at [email protected]

AMSCLUBS

• Completing the logistical work of planning and executing AMS Recruitment campaigns during Orientation Week and the Fall and Winter semesters, such as booking and distributing booth space

• Responding to inquiries regarding hiring timelines and application requirements from interested applicants within the student body

• Booking and assigning rooms and approving interview questions for full-time and part-time service staff interviews in both the Fall and Winter semesters service staff interviews in both the Fall and Winter semesters

• Ensuring proper return, data input and storage of all AMS applications as well as ensuring proper disposal of applications at appropriate times according to AMS policy

THE NUMBERSTime: 10-15 hrs/wkSalary: ~$7,500Term: 8 months (September 1st 2013 – April 30th 2014)

The Opportunities & Outreach Coordinator works with the Human Resources Officer to conduct hiring and ensure that all AMS services and commissions comply with AMS Hiring and Appointment Policy and Procedures. The Opportunities & Outreach Coordinator is also responsible for planning and executing any and all recruitmentrecruitment campaigns to ensure that all Queen’s students are aware of the opportunities available through the AMS.


Opportunities & Outreach Pg.35

If interested contact:Catherine Wright, current Opportunities & Outreach Coordinator, at [email protected]

Laura Skellet, current Human Resources Officer, at [email protected] McKellar, AMS Information Officer, at [email protected]

OPPORTUNITIES &OUTREACH COORDINATOR

The base level for all salaries is minimum wage multiplied by the hours per week required in each position. The salary for different positions varies depending on factors such as the level of responsibility and supervisory role. Full-time employees are also remunerated for completing on-to-job training with their predecessor and a portion of the salary is dependent on fullling transition requirements at the end of their term.

How much are full-time employees paid?

Although the AMS recommends that its employees take a reduced course load to relieve the pressure of balancing their academic and AMS commitments, the organization is fully accommodating of all class times, exam periods and extenuating academic circumstances. Full-time employees are required to be enrolled in at least a 40% full course load in the Fall and Winter semesters. Although some of our employees have chosen to take an extra year to complete their studies, many of those who have held full-time AMS positions have graduated in four years. Since full-time 12-month positions allow employees to take summer courses to supplement a course reduction during the year, graduating on-time can easily be made possible.course reduction during the year, graduating on-time can easily be made possible.

How can I balance school and a full-time job?

The AMS offers 12 month and 8 month positions, with 12 month positions beginning May 1st and 8 month positions beginning September 1st. Twelve month positions require employees to be in Kingston during the summer months. The AMS does not offer strictly summer positions; all positions in the summer continue as a full-time commitment from September to April.

The one exception is the position of Orientation Roundtable (ORT) Coordinator as it is a volunteer position in the Fall and Winter semesters, and a salaried position from May to August. The ORT Coordinator is hired in October or November of each year.

Does the AMS offer full-time jobs during the summer?

Frequently Asked Questions!

Frequently Asked Questions!

You can apply to more than one full-time position by submitting a separate application for each, however you are only permitted to hold one paid position within the AMS at one time (this includes part-time positions and/or honorarium positions). For Council applications, which include Commissioners and Service Directors, you can apply to a maximum of two positions.

ThereThere is no limit set out in AMS policy for other salaried level positions, however please note that for ALL salaried level positions, the hiring committee will ask whether you would like to be considered for any other role. While candidates who have applied for a specic role will be considered rst in the selection of the successful candidates, the hiring committee may choose to offer the position to an applicant who did not specically apply for the position in question.

Can I apply to more than one full time position?

Hiring for full-time positions always begins immediately after the new Executive team is elected in late January / early February. At this point, it is a great idea to talk to anyone currently holding the position to learn more about the job and all of its intricacies. Once you’ve decided on the position that best suits you, we ask each person to write a proposal of all their goals and ideas for the year. These are handed in with the applications and are read over before your interview, which will likely take place within a week of the application deadline. Applications will be made available online at www.myams.org/getinvolved

When and how will hiring take place?

Documents

AMS Full-Time Job Opportunities