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MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Biranchi DasGrade L3Project AMS
TTS / MICS Date CLP Requestor C.Mode
5-Jul-13 P1 P1 MQ Dev EMAIL
7-Jul-13 P2 P2 Jagdish A EMAIL
9-Jul-13 P1 Jagdish A MEETING
166928 9-Jul-13 P1 P1 MQ Provi
10-Jul-13 P1 P2 Thomas J MEETING
11-Jul-13 P1 P1 Muni K EMAIL
11-Jul-13 P1 P2 Sheila P EMAIL
12-Jul-13 P1 P1 Muni K EMAIL
12-Jul-13 P1 P1 Sheila P EMAIL
14-Jul-13 P1 P1 Sheila P EMAIL
14-Jul-13 P1 P1 Thomas J EMAIL
15-Jul-13 P1 P1 Thomas J PHONE
16-Jul-13 P1 P1 Sheila P PHONE
16-Jul-13 P1 P1 Sheila P EMAIL
16-Jul-13 P1 P1 Thomas J PHONE
16-Jul-13 P1 P1 Jagdish A EMAIL
17-Jul-13 P1 P1 Thomas J EMAIL
17-Jul-13 P1 P1 Thomas J EMAIL
17-Jul-13 P1 P1 Sheila P EMAIL
17-Jul-13 P1 P1 Thomas J EMAIL
18-Jul-13 P1 P1 Muni K EMAIL
21-Jul-13 P1 P1 Sheila P PHONE
22-Jul-13 P1 P1 Sheila P EMAIL
22-Jul-13 P1 P2 Jagdish A PHONE
22-Jul-13 P1 P2 Jagdish A MEETING
22-Jul-13 P1 P2 Jagdish A EMAIL
24-Jul-13 P1 P2 Nilesh J EMAIL
24-Jul-13 P2 P2 Thomas J EMAIL
MQP
25-Jul-13 P2 P2 Jagdish A MEETING
26-Jul-13 P1 P1 Thomas J MEETING
Ticket Id:16655 26, 2013 8:51 PM P2 P2 Thomas J EMAIL
Sat 7/27/2013 3:42 PM P1 P2 Sheila P EMAIL
MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Ref. Dt/Tm Area Inputs
7/4/2013 1:09 PM PROVISIONING ALL FREEZED
Fri 7/5/2013 7:09 PM BILLING ALL FREEZED
Tues 7/9/2013 11 pm BILLING ALL FREEZED
Tues 7/9/2013 1:30 pm PROVISIONING
7/11/2013 2:43 PM PARTIAL
7/11/2013 12:05 PM REPORT ALL FREEZED
7/11/2013 1:51 PM REPORT ALL FREEZED
7/12/2013 10:11 AM REPORT ALL FREEZED
7/12/2013 11:19 AM REPORT ALL FREEZED
15, 2013 12:23 PM REPORT ALL FREEZED
7/15/2013 15:25 ORDER ALL FREEZED
7/15/2013 9:00 PM ALL FREEZED
7/16/2013 11:23 AM REPORT ALL FREEZED
7/16/2013 11:32 REPORT ALL FREEZED
16/07/2013 4:20 ORDER ALL FREEZED
7/16/2013 7:29 PM ACCOUNTS ALL FREEZED
16 Jul 2013 16:01:41 +0530 ORDER ALL FREEZED
17, 2013 4:42 PM REPORT ALL FREEZED
7/17/2013 17:53 ALL FREEZED
7/17/2013 18:53 PROVISIONING ALL FREEZED
7/18/2013 10:52 BILLING ALL FREEZED
ALL FREEZED
7/22/2013 10:25 AM ALL FREEZED
7/22/2013 2:29 PM REPORT ALL FREEZED
7/21/2013 ORDER ALL FREEZED
22, 2013 6:32 PM REPORT ALL FREEZED
7/24/2013 3:32 PM REPORT ALL FREEZED
7/24/2013 13:49 ORDER ALL FREEZED
REPORT ALL FREEZED
ALL FREEZED
ORDER ALL FREEZED
Sat 7/27/2013 3:42 PM REPORT ALL FREEZED
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description Status Reassigned Date
Generate request multi instance scripts CLOSE
Mumbai DAS Pack & A La Carte list with pricing CLOSE
CHANNEL DETAILS CLOSE
Getting error as ERR_NUMOFCARDS for disconnection cases OPEN
Reconcillation OPEN
Non Associated contracts Data-1.xls CLOSE
Duplicate package Data CLOSE
Sales Register & BCO Reports CLOSE
Packagewise count for Delhi CLOSE
Direct Point Customer counts CLOSE
Consultation Workshop OPEN
DISCONNECTION QUERY CLOSE
package wise count CLOSE
package wise count CLOSE
validation for district code check CLOSE
RC / DC data required CLOSE
Validation for District of Customer & Operator CLOSE
Subscriber Report - MediaPro (June '13) CLOSE
Delhi verification data CLOSE
PACKAGE ACTIVATION PROBLEM CLOSE
Subscriber Report - MediaPro (June '13) CLOSE
Disconnected Contracts CLOSE
Disconnected Contracts CLOSE
Develop New Collection Report CLOSE
Validation for disconnecton CLOSE
MQ report required urgently CLOSE
DELHI STB TRAI REPORT CLOSE
SECURITY IMPLEMENT CLOSE
phase 1 report CLOSE
Package already expred but status actve CLOSE
BULK CHANGE PRICE OPEN
Borancaster Report OPEN
Efforts Actual Close Dt.
1 Fri 7/5/2013 8:35 PM
2 Tues 7/9/2013 11 am
1 Tues 7/9/2013 1:20 pm
2 Tues 7/10/2013 1:20 pm
1 7/11/2013 1:28 PM
12-Jul-13
12-Jul-13
12-Jul-13
15-Jul-13
17-Jul-13
15-Jul-13
7/16/2013 11:23 AM
16-Jul-13
16-Jul-13
16-Jul-13
7/17/2013 11:38 AM
17-Jul-13
17-Jul-13
7/17/2013 8:19 PM
22-Jul-13
21 July 2013 03:34:PM22-Jul-13
22-Jul-13
22-Jul-13
7/23/2013 2:47 PM
7/24/2013 4:04 PM
7/24/2013 5:13 PM
Planned Close Dt.
25-Jul-13
7/26/2013 5:19 PM
28-Jul-13
Remarks / Comments
testing done and communicated
done and communciated
done and communicated
work with srinivas and Veeraju
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
testing done but not implemented on live
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated (Disconnection aging report)\
done and communicated
done and communicated
done and communicated
done and communicated
done and communicated
MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ EmployeeGrade L3Project AMS
TTS / MICS Date CLP Requestor C.Mode Ref. Dt/Tm
13-Jul-13 P2 P2 Nilesh J EMAIL Duplicate Service Validation15-Jul-13 P2 P2 Thomas J PHONE Supress Expired Contract Comma
15-Jul-13 P1 P1 Nilesh J PHONE Cas Code Validation
15-Jul-13 P1 P1 Sheila P EMAIL STBs with some issues
15-Jul-13 P2 P2 MQ Dev EMAIL TOP output for production DB
15-Jul-13 P2 P2 Muni K MEETING Action ID Code
15-Jul-13 P1 P1 Jagdish A MEETING DAS Basic Plan(DP)
16-Jul-13 P2 P2 MQ Adhoc EMAIL Ticket Modified (IMCL, Ticket Id :
16-Jul-13 P2 P2 Thomas J PHONE awr and addm
17-Jul-13 P2 P2 Thomas J EMAIL Please check these Delhi STBs
17-Jul-13 P2 P2 Thomas J EMAIL Please check these Delhi STBs -
17-Jul-13 P1 P1 Thomas J PHONE Provisioning Multi Instance Testi
18-Jul-13 P1 P1 Thomas J PHONE Provisioning Multi Instance Testi
18-Jul-13 P1 P1 Thomas J PHONE Yestarday Pending Case
19-Jul-13 P2 P2 MQ Provi PHONE MQS_PROVSIONING
19-Jul-13 P1 P1 Thomas J EMAIL stb activation (PENDING) URGEN
19-Jul-13 P1 P1 Thomas J EMAIL 20612287-disconnection is in pen
19-Jul-13 P1 P1 Nilesh J EMAIL SILVER PACKAGE ERROR REL19-Jul-13 P1 P1 Thomas J EMAIL Unable to do retracking to CAN
20-Jul-13 P2 P2 Thomas J MEETING IMCL Custom Validation Procedur
16606 22-Jul-13 P1 P1 Nilesh J EMAIL ERROR IN MQ
23-Jul-13 P2 P2 Others MEETING MEETING WITH MQ DINESH/ SHRIKANT
167164 23-Jul-13 P1 P1 Thomas J PHONE TESTING MICS ID=167164
16618 24-Jul-13 P1 P1 Thomas J EMAIL Ticket Created (IMCL, Ticket Id :
24-Jul-13 P2 P2 Others MEETING Performance Issue BCO report
24-Jul-13 P1 P1 Thomas J MEETING Auto Expiry Deployed on Product
25-Jul-13 P2 P2 Thomas J MEETING Auto expiry job total 47823 cases
25-Jul-13 P1 P1 Thomas J MEETING Checking Pending cases
25-Jul-13 P1 P1 Thomas J MEETING Generate Request Job
25-Jul-13 P1 P1 Others Duplicate Service Pending cases
25-Jul-13 P2 P2 Thomas J MEETING Pending Cases Solution Documen
Mr. Santosh Kerkar
MQP
26-Jul-13 P2 P2 MQ Provi PHONE Co-Ordinate With Madhavi T MQ
26-Jul-13 P1 P1 Thomas J EMAIL Multi Instance generate RequestG
16618 27-Jul-13 P2 P2 Thomas J PHONE Testing Cardless Jar File27-Jul-13 P1 P1 Ranjit K MEETING Mysore Network ID Problem27-Jul-13 P1 P1 Provisioning command not genera
MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Area Inputs
ORDER ALL FREEZED
PROVISIONING ALL FREEZED
ORDER ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
ACCOUNTS ALL FREEZED
ORDER ALL FREEZED
SYS ADMIN ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
ORDER ALL FREEZED
PROVISIONING ALL FREEZED
SYS ADMIN ALL FREEZED
SYS ADMIN ALL FREEZED
MEETING WITH MQ DINESH/ SHRIKANT ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
REPORT ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZEDPROVISIONING ALL FREEZEDPROVISIONING ALL FREEZED
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description Status
CLOSE
co-ordinate with Lakshmi P/Sudharma reg MICS ID=167164 NEED APPROVAL
Cas Code Validation not Trigger for Non-Provisioning packages CLOSE
STBs with some issues CLOSE
TOP output for production DB CLOSE
Action ID Code CLOSE
Direct Point Billing Activity CLOSE
co-ordinate with Kranti Kumar Amara CLOSE
awr and addm CLOSE
Please check these Delhi STBs CLOSE
Please check these Delhi STBs - Second STB is 415121643110585 CLOSE
Provisioning Multi Instance Testing for cardless and merlin with card CLOSE
Provisioning Multi Instance Testing for aladin CLOSE
Yestarday Pending Case CLOSE
co-ordinate with chandra K CLOSE
stb activation (PENDING) URGENT CLOSE
20612287-disconnection is in pending.(Most Urgent) CLOSE
SILVER PACKAGE ERROR RELATED CLOSE
Unable to do retracking to CAN 12872500 & CAN 12872512 CLOSE
IMCL Custom Validation Procedure CLOSE
ERROR IN MQ tts number=16606 CLOSE
MEETING WITH MQ DINESH/ SHRIKANT
TESTING MICS ID=167164 CLOSE
Ticket Created (IMCL, Ticket Id : 16618) co ordinate with Rajesh Makireddy MQ
co-ordinate with Arnab for improve performance of BCO Reports
Auto Expiry Deployed on Production for sport promo pack plan_id 109
Auto expiry job total 47823 cases not processed reprocess same through auto expiry for plan_id=109
Reprocess Pending cases
Generate Request Job Problem checking CLOSE
Duplicate Service Pending cases resolved CLOSE
Pending Cases Solution Document for Duplicate service and Association Pending Cases CLOSE
1 – We have base pack validation 2 – Package status pending
Co-Ordinate With Madhavi T MQ reg Adapter Command Generation
Multi Instance generate RequestGo Live
Testing Cardless Jar FileMysore Network ID Problem checkingProvisioning command not generated issue show stopper issue
Reassigned Date Efforts
13-Jul-13 1 Day 13-Jul-13
15-Jul-13 1 Day 15-Jul-13
15-Jul-13 1 Day 15-Jul-13
15-Jul-13 1 Day 15-Jul-13
15-Jul-13 1 Day 15-Jul-13
15-Jul-13 1 Day 15-Jul-13
16-Jul-13 1 Day
16-Jul-13 1 Day
17-Jul-13 1 Day
17-Jul-13 1 Day
17-Jul-13 2 days 17-Jul-13
18-Jul-13 2 days 18-Jul-13
18-Jul-13 1 Day 18-Jul-13
19-Jul-13 1 Day
19-Jul-13 1 Day
19-Jul-13 1 Day
19-Jul-13 1 Day
19-Jul-13 1 Day
20-Jul-13 1 Day
22-Jul-13 1 Day
23-Jul-13 1 Day
23-Jul-13 1 Day
25-Jul-13 1 Day
25-Jul-13 1 Day
25-Jul-13 1 Day
Planned Close Dt.
Actual Close Dt.
Remarks / Comments
MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Arnab DasGrade L2Project AMS
TTS / MICS Date CLP Requestor C.Mode
13-Jul-13 P1 P1 Jagdish A PHONE
13-Jul-13 P1 P1 Others EMAIL
13-Jul-13 P1 P1 Sheila P MEETING
13-Jul-13 P1 P1 Thomas J EMAIL
16426 13-Jul-13 P1 P1 Sheila P MEETING
14-Jul-13 P1 P1 Sheila P MEETING
16426 14-Jul-13 P1 P1 Sheila P MEETING
15-Jul-13 P1 P1 Sheila P MEETING
15-Jul-13 P1 P1 Thomas J PHONE
15-Jul-13 P1 P1 Sheila P PHONE
16-Jul-13 P1 P1 Sheila P MEETING
16-Jul-13 P1 P1 Others EMAIL
16-Jul-13 P1 P1 Sheila P EMAIL
18-Jul-13 P1 P1 Thomas J PHONE
18-Jul-13 P2 P2 Nilesh J MEETING
20-Jul-13 P2 P2 Nilesh J MEETING
20-Jul-13 P1 P1 Thomas J PHONE
21-Jul-13 P2 P2 Muni K EMAIL
22-Jul-13 P4 P4 Nilesh J PHONE
22-Jul-13 P1 P1 Sheila P PHONE
22-Jul-13 P1 P1 Sheila P EMAIL
22-Jul-13 P3 P3 Sheila P PHONE
22-Jul-13 P1 P1 Sheila P EMAIL
22-Jul-13 P1 P1 Nilesh J PHONE22-Jul-13 P1 P1 Jagdish A PHONE23-Jul-13 P1 P1 Nilesh J MEETING23-Jul-13 P1 P1 Jagdish A MEETING24-Jul-13 P1 P1 Jagdish A PHONE26-Jul-13 P1 P1 Others PHONE26-Jul-13 P1 P1 Sheila P PHONE27-Jul-13 P1 P1 Nilesh J MEETING27-Jul-13 P1 P1 Sheila P PHONE
MQP
28-Jul-13 P1 P1 Jagdish A MEETING28-Jul-13 P1 P1 Jagdish A MEETING28-Jul-13 P2 P2 Sheila P EMAIL29-Jul-13 P1 P1 Sheila P EMAIL29-Jul-13 P4 P4 Nilesh J MEETING
MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Ref. Dt/Tm Area Inputs
REPORT ALL FREEZED
Saturday, July 13, 2013 11:33 AM REPORT ALL FREEZED
REPORT ALL FREEZED
Friday, July 12, 2013 3:22 PM REPORT ALL FREEZED
REPORT NEED MEETING
REPORT ALL FREEZED
REPORT NEED MEETING
REPORT ALL FREEZED
JOBS ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
Tuesday, July 16, 2013 1:06 PM REPORT ALL FREEZED
Tuesday, July 16, 2013 3:16 PM REPORT ALL FREEZED
JOBS ALL FREEZED
REPORT PARTIAL
REPORT ALL FREEZED
JOBS ALL FREEZED
Sat 7/20/2013 11:34 AM ALL FREEZED
REPORT PARTIAL
REPORT ALL FREEZED
Monday, July 22, 2013 1:24 PM REPORT ALL FREEZED
REPORT ALL FREEZED
Monday, July 22, 2013 4:07 PM REPORT ALL FREEZED
REPORT ALL FREEZEDREPORT ALL FREEZEDREPORT PARTIALREPORT ALL FREEZEDREPORT ALL FREEZEDREPORT ALL FREEZEDREPORT ALL FREEZEDREPORT ALL FREEZED
Saturday, July 27, 2013 4:14 PM REPORT ALL FREEZED
REPORT ALL FREEZEDREPORT ALL FREEZED
Saturday, July 27, 2013 4:14 PM REPORT ALL FREEZEDMonday, July 29, 2013 11:24 AM REPORT ALL FREEZED
REPORT PARTIAL
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description Status
Data for disconnected customer of delhi CLOSE
Data for sales register CLOSE
DAILY REPORT SENDING ACTIVITY CLOSE
Technical Documentation regarding automated report CLOSE
Scheduled report's emails is not going to the email recipients NEED APPROVAL
DAILY REPORT SENDING ACTIVITY CLOSE
Scheduled report's emails is not going to the email recipients NEED APPROVAL
DAILY REPORT SENDING ACTIVITY CLOSE
upload job CLOSE
RETRIVAL OF BUSINESS DATA CLOSE
DAILY REPORT SENDING ACTIVITY CLOSE
RETRIVAL OF BUSINESS DATA CLOSE
RETRIVAL OF BUSINESS DATA CLOSE
Plan change through change order upload CLOSE
New Report Design | CAS system wise package channel detail report OPEN
New Report Design | CAS system wise package channel detail report CLOSE
Plan change through change order upload CLOSE
Technical Documentation CLOSE
coordinate with raju surabhi regarding BCO Report OPEN
DAILY REPORT SENDING ACTIVITY CLOSE
RETRIVAL OF BUSINESS DATA CLOSE
Email issue resolved CLOSE
RETRIVAL OF BUSINESS DATA CLOSE
RETRIVAL OF BUSINESS DATA CLOSERETRIVAL OF BUSINESS DATA CLOSEcoordinate with BHARAT ALAM regarding BCO Report OPENNEW REPORT | STB ISSUE SUMMARY REPORT WITH PACKAGE (ACTIVE,INACTIVE AND AL CLOSEdealer security IMPLEMENTATION IN SOME REPORTS CLOSE
CLOSENew Scheduled Reports CLOSElogic change im phase 1 report CLOSERETRIVAL OF BUSINESS DATA CLOSE
FR’s outstanding at 1st July.
modification of Contract_No_For_DC_RC CLOSEmodification of STB ISSUE DETAIL AND SUUMARY REPORT CLOSERESCHEDULE OF REPORTS WITH NEW EMAIL IDS CLOSERETRIVAL OF BUSINESS DATA CLOSEcoordinate with BHARAT ALAM regarding BCO Report TESTING
Reassigned Date Efforts
13-Jul-13 1 DAY
13-Jul-13 1 DAY
13-Jul-13 1 DAY
13-Jul-13 1 DAY
13-Jul-13 2 DAYS
14-Jul-13 1 DAY
14-Jul-13 2 DAYS
15-Jul-13 1 DAY
15-Jul-13 1 DAY
15-Jul-13 1 DAY
16-Jul-13 1 DAY
16-Jul-13 1 DAY
16-Jul-13 1 DAY
18-Jul-13 1 DAY
18-Jul-13 2 DAYS 20-Jul-13
20-Jul-13
20-Jul-13
21-Jul-13 2 DAYS
22-Jul-13 7 DAY 30-Jul-13
22-Jul-13 1 DAY
22-Jul-13 1 DAY
22-Jul-13 4 DAY
22-Jul-13 1 DAY
22-Jul-13 1 DAY22-Jul-13 1 DAY23-Jul-13 1 DAY23-Jul-13 1 DAY24-Jul-13 1 DAY26-Jul-13 1 DAY26-Jul-13 1 DAY27-Jul-13 1 DAY27-Jul-13 1 DAY
Planned Close Dt.
Actual Close Dt.
28-Jul-13 1 DAY28-Jul-13 1 DAY28-Jul-13 1 DAY29-Jul-13 1 DAY29-Jul-13 7 DAY 30-Jul-13
Remarks / Comments
MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee SunilGrade L1Project AMS
TTS / MICS Date CLP Requestor C.Mode
Saturday, July 13, 2013 8:57 PM P1 Muni K EMAIL
Sunday, July 14, 2013 7:49 PM P1 Thomas J EMAIL
Sunday, July 14, 2013 9:05 PM P1 Others EMAIL
Tuesday, July 16, 2013 1:26 PM P1 Others EMAIL
Tuesday, July 16, 2013 10:32 AM P1 Others EMAIL
Tuesday, July 16, 2013 10:02 AM P1 Others EMAIL
Tuesday, July 16, 2013 1:25 PM P1 Others EMAIL
Wednesday, July 17, 2013 11:03 AM P1 Others EMAIL
Wednesday, July 17, 2013 12:16 PM P1 Others EMAIL
Wednesday, July 17, 2013 12:19 PM P1 Others EMAIL
Tuesday, July 16, 2013 4:15 PM P1 Others EMAIL
Wednesday, July 17, 2013 1:20 PM P1 Others EMAIL
Wed 7/17/2013 8:22 PM P1 Nilesh J EMAIL
Wednesday, July 17, 2013 7:29 PM P1 Others EMAIL
Wednesday, July 17, 2013 7:35 PM P1 Others EMAIL
Wednesday, July 17, 2013 6:53 PM P1 Others EMAIL
Wednesday, July 17, 2013 6:12 PM P1 Others EMAIL
Thursday, July 18, 2013 1:46 PM P1 Others EMAIL
Thursday, July 18, 2013 2:56 PM P1 Others EMAIL
Thursday, July 18, 2013 2:22 PM P1 Others EMAIL
Thursday, July 18, 2013 3:08 PM P1 Others EMAIL
Thursday, July 18, 2013 9:56 PM P1 Others EMAIL
Thursday, July 18, 2013 9:44 PM P1 Others EMAIL
Thursday, July 18, 2013 9:17 PM P1 Others EMAIL
Thursday, July 18, 2013 9:15 PM P1 Others EMAIL
Fri 7/19/2013 10:44 AM P1 Sheila P EMAIL
Fri 7/19/2013 10:44 AM P1 Sheila P EMAIL
Fri 7/19/2013 10:44 AM P1 Sheila P EMAIL
Friday, July 19, 2013 10:44 AM P1 Sheila P EMAIL
Friday, July 19, 2013 10:47 AM P1 Sheila P EMAIL
Friday, July 19, 2013 4:43 PM P1 Others EMAIL
MQP
Friday, July 19, 2013 3:28 PM P1 Others EMAIL
Saturday, July 20, 2013 9:05 AM P1 P1 Thomas J EMAILP1 Nilesh J EMAIL
Saturday, July 20, 2013 8:58 PM P1 Others EMAIL
Sunday, July 21, 2013 7:00 AM P1 Others EMAIL
Thursday, July 25, 2013 9:25 PM P1Sheila P
Thu 7/25/2013 10:07 PM P1 Thomas J EMAIL
Note : Most of the pending cases had to be reprocessed because either the status was 'N' in the provsion_process_request or Is_provisioned was X
MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Ref. Dt/Tm Area Inputs
Saturday, July 13, 2013 8:57 PM OTHERS ALL FREEZED
Sunday, July 14, 2013 7:49 PM PROVISIONING ALL FREEZED
Sunday, July 14, 2013 9:05 PM REPORT ALL FREEZED
Tuesday, July 16, 2013 1:26 PM PROVISIONING ALL FREEZED
Tuesday, July 16, 2013 10:32 AM PROVISIONING ALL FREEZED
Tuesday, July 16, 2013 10:02 AM PROVISIONING ALL FREEZED
Tuesday, July 16, 2013 1:25 PM PROVISIONING ALL FREEZED
Wed 7/17/2013 11:17 AM PROVISIONING ALL FREEZED
Wednesday, July 17, 2013 12:16 PM PROVISIONING ALL FREEZED
Wednesday, July 17, 2013 12:19 PM PROVISIONING ALL FREEZED
Tuesday, July 16, 2013 4:15 PM PROVISIONING ALL FREEZED
Wednesday, July 17, 2013 1:20 PM PROVISIONING ALL FREEZED
Wed 7/17/2013 8:22 PM REPORT ALL FREEZED
Wednesday, July 17, 2013 7:29 PM PROVISIONING ALL FREEZED
Wednesday, July 17, 2013 7:35 PM PROVISIONING ALL FREEZED
Wednesday, July 17, 2013 6:53 PM PROVISIONING ALL FREEZED
Wednesday, July 17, 2013 6:12 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 1:46 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 2:56 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 2:22 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 3:08 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 9:56 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 9:44 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 9:17 PM PROVISIONING ALL FREEZED
Thursday, July 18, 2013 9:15 PM PROVISIONING ALL FREEZED
Fri 7/19/2013 10:44 AM PROVISIONING ALL FREEZED
Fri 7/19/2013 10:44 AM PROVISIONING ALL FREEZED
Fri 7/19/2013 10:44 AM PROVISIONING ALL FREEZED
Friday, July 19, 2013 10:44 AM PROVISIONING ALL FREEZED
Friday, July 19, 2013 10:47 AM PROVISIONING ALL FREEZED
Friday, July 19, 2013 4:43 PM PROVISIONING ALL FREEZED
Friday, July 19, 2013 3:28 PM PROVISIONING ALL FREEZED
Saturday, July 20, 2013 9:05 AM PROVISIONING ALL FREEZEDREPORT ALL FREEZED
Saturday, July 20, 2013 8:58 PM PROVISIONING ALL FREEZED
Sunday, July 21, 2013 7:00 AM PROVISIONING ALL FREEZED
Thursday, July 25, 2013 9:25 PM REPORT ALL FREEZED
Thu 7/25/2013 10:07 PM PROVISIONING ALL FREEZED
Most of the pending cases had to be reprocessed because either the status was 'N' in the provsion_process_request or Is_provisioned was XNIGHT ACTIVITY
EMAILMORNING AC
REPORT
REPORT
REPORT
REPORT
REPORTREPORT
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description Status Reassigned Date
RE: Fwd: FW: ALLADIN STB DETAIL CLOSE Sun 7/14/2013 3:01 AM
Status Pending 12854467 CLOSE Sun 7/14/2013 8:07 PMCLOSE Sun 7/14/2013 9:57 PMCLOSE Tue 7/16/2013 2:07 PM
MUM DEMO PACK in pending - thane urgent basis CLOSE Wed 7/17/2013 8:59 AM
package pending CLOSE Wed 7/17/2013 9:03 AMCLOSE Wed 7/17/2013 9:52 AM
CAN # 12907210, PENDING PKG CLOSE Wed 7/17/2013 11:17 AM
CAN # 12906083, PENDING PKG CLOSE Wed 7/17/2013 12:22 PM
CAN # 12901745, PENDING PKG CLOSE Wed 7/17/2013 12:25 PM
20432636 pkg status pending CLOSE Wed 7/17/2013 12:59 PM
CAN # 20067086, PENDING PKG CLOSE Wed 7/17/2013 1:22 PM
All Mumbai Non-CRF data CLOSE Thu 7/18/2013 9:34 AM
20259589 for activate channel pkg. CLOSE Thu 7/18/2013 12:10 PM
CAN # 12888005, PENDING PKG CLOSE Thu 7/18/2013 12:20 PM
CAN # 20011043, PENDING PKG CLOSE Thu 7/18/2013 12:33 PM
CAN # 20077648, PENDING PKG CLOSE Thu 7/18/2013 12:47 PM
12887442 CLOSE Thu 7/18/2013 1:59 PM
CAN # 20021752, PENDING PKG CLOSE Thu 7/18/2013 3:12 PMCLOSE Forwarded to Th Thu 7/18/2013 3:17 PM
# 20098273, PENDING PKG CLOSE Thu 7/18/2013 3:19 PM
CAN # 12905327, PENDING PKG CLOSE Fri 7/19/2013 8:24 AM
CAN # 12906221, PENDING PKG CLOSE Fri 7/19/2013 8:27 AM
CAN # 12906006, PENDING PKG CLOSE Fri 7/19/2013 8:31 AM
CAN # 20019498, PENDING PKG CLOSE Fri 7/19/2013 9:24 AM
PACKages in pending - thane urgent basis CLOSE Fri 7/19/2013 12:36 PM
12870308 pending channel pkg CLOSE Fri 7/19/2013 10:54 AM
20656037 for activate channel pkg CLOSE Fri 7/19/2013 10:57 AM
FW: 20670152: Package Status Pending CLOSE Fri 7/19/2013 11:58 AM
FW: PACKages in pending - thane urgent basis CLOSE Fri 7/19/2013 12:36 PM
FW: PKG PENDING CLOSE Sat 7/20/2013 7:47 AM
NON CRF STB DETAILS WITH ACTIVE DEMO PACKAGE20642891 SUSPENSION REMOVAL AND PENDING PACKAGE ISSUE
20529132 SUSPENSION REMOVAL AND PENDING PACKAGE ISSUE
: 20020213: PACKAGE STATUS PENDING (ATTACHED FILE)
FW: PKG PENDING CLOSE Sat 7/20/2013 7:49 AM
Fw: For Package Activation CLOSE Sat 7/20/2013 9:29 AMRE: FW: All Mumbai Non-CRF data CLOSE Sun 7/21/2013 11:56 AMFW: 20865303-disconnection is in pending.(M CLOSE Sun 7/21/2013 1:42 PM
RE: CONEX PENDING CASES REPROCESS STEP CLOSE Sun 7/21/2013 2:59 PM
Mumbai Non-CRF customers with In Manoranja CLOSEFri 7/26/2013 12:03 AM
JV Entity Creation CLOSE Fri 7/26/2013 5:00 AM
Most of the pending cases had to be reprocessed because either the status was 'N' in the provsion_process_request or Is_provisioned was XMONITORING GENERATE REQUEST EVERY 2HRSDAS PHASE 1 STB ISSUE REPORTDAS PHASE 2 TOTAL STB ISSUE REPORTPCC REPORT FOR MUMBAIPROVISIONING PENDING CASE REPORTACTIVE STB ISSUE REPORTcount for Delhi and Mumbai with CRF and without CRF
Efforts Remarks / Comments
Sun 7/14/2013 3:01 AM
Sun 7/14/2013 8:07 PM MICS was already raised for similar issues, values are missing in provisioning related tables. (unique-id,system_id,item_type missing in the provsion_request_detail)
Sun 7/14/2013 9:57 PM Required data was gathered and shared with the user through FTP
Tue 7/16/2013 2:07 PM Suspension was removed and reprocess has been done and the package is activated
Wed 7/17/2013 8:59 AM Reprocess has been and the package is activated.
Wed 7/17/2013 9:03 AM
Wed 7/17/2013 9:52 AM
Wed 7/17/2013 11:17 AM
Wed 7/17/2013 12:22 PM
Wed 7/17/2013 12:25 PM
Wed 7/17/2013 12:59 PM
Wed 7/17/2013 1:22 PM
Thu 7/18/2013 9:34 AM
Thu 7/18/2013 12:10 PM
Thu 7/18/2013 12:20 PM
Thu 7/18/2013 12:33 PM
Thu 7/18/2013 12:47 PM
Thu 7/18/2013 1:59 PM
Thu 7/18/2013 3:12 PM
Thu 7/18/2013 3:17 PM Multiple addition of same package for a single customer
Thu 7/18/2013 3:19 PM
Fri 7/19/2013 8:24 AM Was already activated
Fri 7/19/2013 8:27 AM
Fri 7/19/2013 8:31 AM
Fri 7/19/2013 9:24 AM
Fri 7/19/2013 12:36 PM
Fri 7/19/2013 10:54 AM
Fri 7/19/2013 10:57 AM
Fri 7/19/2013 11:58 AM
Fri 7/19/2013 12:36 PM
Sat 7/20/2013 7:47 AM
Planned Close Dt.
Actual Close Dt.
Sat 7/20/2013 7:49 AM
Sat 7/20/2013 9:29 AMSun 7/21/2013 11:56 AMSun 7/21/2013 1:42 PMSun 7/21/2013 2:59 PM
Fri 7/26/2013 12:03 AMFri 7/26/2013 5:00 AM
MONITORING GENERATE REQUEST EVERY 2HRS
MICS was already raised for similar issues, values are missing in provisioning related tables. (unique-id,system_id,item_type missing in the provsion_request_detail)
Required data was gathered and shared with the user through FTP
Suspension was removed and reprocess has been done and the package is activated
MICS was already raised for similar issues, values are missing in provisioning related tables. (unique-id,system_id,item_type missing in the provsion_request_detail)
TTS / MICS Date CLP MQP Requestor C.Mode
15-Jul-13 P1 P1 Others EMAIL
15-Jul-13 P1 P1 Others EMAIL
16-Jul-13 P1 P1 Others EMAIL
16-Jul-13 P1 P1 Muni K MEETING
16-Jul-13 P1 P1 Muni K EMAIL
16-Jul-13 P1 P1 Muni K MEETING
16-Jul-13 P1 P1 Others Meeting
16-Jul-13 P1 P1 Muni K Meeting
17-Jul-13 P1 P1 Muni K Meeting
17-Jul-13 P1 P1 Others E-Mail
17-Jul-13 P1 P1 Nilesh J Meeting
17-Jul-13 P1 P1 Muni K Meeting
17-Jul-13 P1 P1 Others E-Mail
18-Jul-13 P1 P1 Others E-Mail
18-Jul-13 P1 P1 Others E-Mail
18-Jul-13 P1 P1 Others E-Mail
18-Jul-13 P1 P1 Others E-Mail
18-Jul-13 P1 P1 Muni K E-Mail
18-Jul-13 P1 P1 Others E-Mail
18-Jul-13 P1 P1 Others E-Mail
19-Jul-13 P1 P1 Others E-Mail
19-Jul-13 P1 P1 Muni K E-Mail
19-Jul-13 P1 P1 Others E-Mail
19-Jul-13 P1 P1 Others E-Mail
19-Jul-13 P1 P1 Others E-Mail
20-Jul-13 P1 P1 Others E-Mail
20-Jul-13 P1 P1 Others E-Mail
20-Jul-13 P1 P1 Muni K Meeting
20-Jul-13 P1 P1 Others E-Mail
20-Jul-13 P1 P1 Others E-Mail
20-Jul-13 P1 P1 Muni K Meeting
20-Jul-13 P1 P1 Others E-Mail
22-Jul-13 P1 P1 Muni K E-Mail
22-Jul-13 P1 P1 Others E-Mail
22-Jul-13 P1 P1 Muni K E-Mail
22-Jul-13 P1 P1 Others E-Mail
22-Jul-13 P1 P1 Muni K E-Mail
22-Jul-13 P1 P1 Jagdish A E-Mail
22-Jul-13 P1 P1 Others E-Mail
23-Jul-13 P1 P1 Others E-Mail
23-Jul-13 P1 P1 Others E-Mail
23-Jul-13 P1 P1 Others E-Mail
23-Jul-13 P1 P1 Others E-Mail
23-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Muni K E-Mail
24-Jul-13 P1 P1 Jagdish A E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Jagdish A E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 muni K E-Mail
24-Jul-13 P1 P1 muni K E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 muni K E-Mail
24-Jul-13 P1 P1 muni K E-Mail
24-Jul-13 P1 P1 Others E-Mail
24-Jul-13 P1 P1 muni K E-Mail
24-Jul-13 P1 P1 Others MEETING
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 muni K E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
25-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
26-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
27-Jul-13 P1 P1 Others E-Mail
Ref. Dt/Tm Area Inputs
OTHERS ALL FREEZED
OTHERS ALL FREEZED
OTHERS ALL FREEZED
OTHERS ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
OTHERS ALL FREEZED
Wed 7/17/2013 1:23 PM OTHERS ALL FREEZED
Wed 7/17/2013 1:04 PM OTHERS ALL FREEZED
Wed 7/17/2013 7:05 PM OTHERS ALL FREEZED
Wed 7/17/2013 8:24 PM OTHERS ALL FREEZED
Wed 7/17/2013 8:53 PM REPORT ALL FREEZED
Thu 7/18/2013 12:44 PM OTHERS ALL FREEZED
Thu 7/18/2013 1:02 PM OTHERS ALL FREEZED
hu 7/18/2013 1:21 PM OTHERS ALL FREEZED
Thu 7/18/2013 1:47 PM OTHERS ALL FREEZED
Thu 7/18/2013 5:07 PM OTHERS ALL FREEZED
Thu 7/18/2013 7:48 PM OTHERS ALL FREEZED
Thu 7/18/2013 9:10 PM OTHERS ALL FREEZED
Fri 7/19/2013 12:58 PM OTHERS ALL FREEZED
Fri 7/19/2013 1:21 PM OTHERS ALL FREEZED
Fri 7/19/2013 2:45 PM OTHERS PARTIAL
Fri 7/19/2013 9:02 PM OTHERS ALL FREEZED
Fri 7/19/2013 9:03 PM REPORT ALL FREEZED
Sat 7/20/2013 12:40 PM OTHERS ALL FREEZED
Sat 7/20/2013 12:59 PM OTHERS ALL FREEZED
Sat 7/20/2013 02:20 PM OTHERS ALL FREEZED
Sat 7/20/2013 6:27 PM OTHERS ALL FREEZED
Sat 7/20/2013 6:42 PM OTHERS ALL FREEZED
Sat 7/20/2013 4:10 PM OTHERS ALL FREEZED
Sat 7/20/2013 6:52 PM OTHERS ALL FREEZED
Mon 7/22/2013 1:41 PM OTHERS ALL FREEZED
Mon 7/22/2013 1:44 PM OTHERS ALL FREEZED
Mon 7/22/2013 3:16 PM OTHERS ALL FREEZED
Mon 7/22/2013 4:14 PM OTHERS ALL FREEZED
Mon 7/22/2013 5:02 PM OTHERS ALL FREEZED
Mon 7/22/2013 6:12 PM REPORT ALL FREEZED
Mon 7/22/2013 8:32 PM REPORT ALL FREEZED
Tue 7/23/2013 1:09 PM REPORT ALL FREEZED
Tue 7/23/2013 2:09 PM OTHERS ALL FREEZED
Tue 7/23/2013 4:13 PM OTHERS ALL FREEZED
Tue 7/23/2013 6:37 PM OTHERS ALL FREEZED
Tue 7/23/2013 6:39 PM REPORT ALL FREEZED
Wed 7/24/2013 2:30 PM OTHERS ALL FREEZED
Wed 7/24/2013 4:45 PM OTHERS ALL FREEZED
Wed 7/24/2013 5:03 PM OTHERS ALL FREEZED
Wed 7/24/2013 5:07 PM OTHERS ALL FREEZED
Wed 7/24/2013 5:11 PM OTHERS ALL FREEZED
Wed 7/24/2013 5:23 PM OTHERS ALL FREEZED
Wed 7/24/2013 5:27 PM OTHERS ALL FREEZED
Wed 7/24/2013 6:18 PM OTHERS ALL FREEZED
Wed 7/24/2013 6:32 PM OTHERS ALL FREEZED
Wed 7/24/2013 6:46 PM OTHERS ALL FREEZED
Wed 7/24/2013 6:51 PM OTHERS ALL FREEZED
Wed 7/24/2013 7:04 PM OTHERS ALL FREEZED
Wed 7/24/2013 7:15 PM OTHERS ALL FREEZED
Wed 7/24/2013 7:22 PM OTHERS ALL FREEZED
Wed 7/24/2013 8:02 PM OTHERS ALL FREEZED
Wed 7/24/2013 8:06 PM OTHERS ALL FREEZED
Wed 7/24/2013 8:12 PM OTHERS ALL FREEZED
Wed 7/24/2013 8:20 PM OTHERS ALL FREEZED
Thu 7/25/2013 11:46 AM OTHERS ALL FREEZED
Thu 7/25/2013 2:06 PM OTHERS ALL FREEZED
Thu 7/25/2013 2:08 PM OTHERS ALL FREEZED
Thu 7/25/2013 2:40 PM OTHERS ALL FREEZED
Thu 7/25/2013 3:14 PM OTHERS ALL FREEZED
Thu 7/25/2013 3:23 PM OTHERS ALL FREEZED
Thu 7/25/2013 4:38 PM OTHERS ALL FREEZED
Thu 7/25/2013 5:02 PM OTHERS ALL FREEZED
Thu 7/25/2013 7:48 PM OTHERS ALL FREEZED
Thu 7/25/2013 8:08 PM OTHERS ALL FREEZED
Fri 7/26/2013 1:16 PM OTHERS ALL FREEZED
Fri 7/26/2013 1:56 PM OTHERS ALL FREEZED
Fri 7/26/2013 2:52 PM OTHERS ALL FREEZED
Fri 7/26/2013 3:49 PM OTHERS ALL FREEZED
Fri 7/26/2013 5:27 PM OTHERS ALL FREEZED
Fri 7/26/2013 7:34 PM OTHERS ALL FREEZED
Fri 7/26/2013 7:56 PM OTHERS ALL FREEZED
Sat 7/27/2013 12:31 PM OTHERS ALL FREEZED
Sat 7/27/2013 1:00 PM OTHERS ALL FREEZED
Sat 7/27/2013 1:30 PM OTHERS ALL FREEZED
Sat 7/27/2013 5:56 PM OTHERS ALL FREEZED
Sat 7/27/2013 6:22 PM OTHERS ALL FREEZED
Sat 7/27/2013 7:27 PM OTHERS ALL FREEZED
Sat 7/27/2013 7:49 PM OTHERS ALL FREEZED
Description Status
CORDINATE WITH SUPPORT TEAM CLOSE
CHECK PREPAID CAN AND SEND REPLY CLOSE
CORDINATE WITH SUPPORT TEAM CLOSE
ADD FOR MISSING CUSTOMER CLOSE
PROVIDE DATA CLOSE
DATE ADDED IN QUERY CLOSE
PREPAID REPORT CLOSE
TESTING FOR PREPAID CONTRACT DC CLOSE
PROVIDED LIST OF BULK UPLOAD CLOSE
SENT MAIL TO CUSTOMIZATION TEAM CLOSE
discussion for pending cases for conax CLOSE
provide data CLOSE
PREPAID REPORT CLOSE
verify customer CLOSE
reply on mail for balance history CLOSE
verify customer CLOSE
report requirment CLOSE
confirm ftp status for conax CLOSE
provide format CLOSE
PREPAID REPORT CLOSE
prepaid balance CLOSE
verfiy data for conax CLOSE
conax pending cases reprocess CLOSE
conax pending cases reprocess step and remaing data to reprocess CLOSE
PREPAID REPORT CLOSE
conax data confirmation from conax team CLOSE
prepaid tagging CLOSE
compile procedure on report server CLOSE
adding addons pack for prepaid CLOSE
reply ranjeet for conax pendig cases CLOSE
reprocess pending conax cases CLOSE
PREPAID REPORT CLOSE
Prepaid demo CLOSE
prepaid pack activation CLOSE
prepaid pack issue CLOSE
check can status CLOSE
conax err_data CLOSE
heanden data CLOSE
PREPAID REPORT CLOSE
headen details CLOSE
prepaid customer tagging CLOSE
prepaid balance related CLOSE
prepaid can dc CLOSE
PREPAID REPORT CLOSE
apply patch CLOSE
package activation CLOSE
package activation CLOSE
package activation CLOSE
package activation CLOSE
package activation CLOSE
package activation CLOSE
package activation CLOSE
pending status update to munni CLOSE
data provided to suppoert team CLOSE
package activation CLOSE
prepaid disconnection list CLOSE
documentation for patch CLOSE
data provided CLOSE
data provided CLOSE
PREPAID REPORT CLOSE
log CLOSE
explain to anup for conax reprocess CLOSE
tv details provided CLOSE
package activation CLOSE
resend activity sheet CLOSE
package code CLOSE
tagging CLOSE
tagging CLOSE
log CLOSE
tagging CLOSE
PREPAID REPORT CLOSE
email id concern CLOSE
confirmation from conax team CLOSE
inform to user CLOSE
file download confirmation CLOSE
conax issue disccussion with jagdish CLOSE
pending cases clear CLOSE
cas code data provide to CLOSE
PREPAID REPORT CLOSE
prepaid issue CLOSE
raise ticket CLOSE
corDINATE WITH SUPPORT for ticket CLOSE
prepaid balance history CLOSE
wrong system id updated CLOSE
PREPAID REPORT CLOSE
prepaid issue CLOSE
Reassigned Date Efforts Planned Close Dt.
Actual Close Dt. Remarks / Comments
MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Anup SGrade L2Project AMS
TTS / MICS Date CLP Requestor C.Mode Ref. Dt/Tm
Sun 7/14/2013 P1 Others EMAIL Sun 7/14/2013
Sun 7/14/2014 P1 Others EMAIL Sun 7/14/2014
Sun 7/14/2015 P1 Others EMAIL Sun 7/14/2015
Sun 7/14/2016 P1 Others EMAIL Sun 7/14/2016
Sun 7/14/2017 P1 Others EMAIL Sun 7/14/2017
Sun 7/14/2018 P1 Others EMAIL Sun 7/14/2018
Sun 7/14/2019 P1 Others EMAIL Sun 7/14/2019
Sun 7/14/2020 P1 Others EMAIL Sun 7/14/2020
Mon 7/15/2013 P1 Others EMAIL Mon 7/15/2013
Mon 7/15/2014 P1 Nilesh J EMAIL Mon 7/15/2014
Mon 7/15/2015 P1 Others EMAIL Mon 7/15/2015
Mon 7/15/2016 P1 Others EMAIL Mon 7/15/2016
Mon 7/15/2017 P1 Others EMAIL Mon 7/15/2017
Mon 7/15/2018 P1 Jagdish A EMAIL Mon 7/15/2018
Mon 7/15/2019 P1 Nilesh J EMAIL Mon 7/15/2019
Wed 7/17/2013 P1 Muni K EMAIL Wed 7/17/2013
Wed 7/17/2013 P1 Sheila P EMAIL Wed 7/17/2013
Thu 7/18/2013 P1 Sheila P EMAIL Thu 7/18/2013
fri 7/18/2013 P1 Sheila P EMAIL fri 7/18/2013
Sat 7/20/2013 P1 Sheila P EMAIL Sat 7/20/2013
Sat 7/20/2013 P1 Muni K EMAIL Sat 7/20/2013
Sun 7/21/2013 P1 Sheila P EMAIL Sun 7/21/2013
Sun 7/21/2013 P1 Muni K EMAIL Sun 7/21/2013
Tue 7/23/2013 P1 Sheila P EMAIL Tue 7/23/2013
Tue 7/23/2013 P1 Sheila P EMAIL Tue 7/23/2013
Wed 7/24/2013 P1 Others EMAIL Wed 7/24/2013
Wed 7/24/2013 P1 Others EMAIL Wed 7/24/2013
Wed 7/24/2013 P1 Others EMAIL Wed 7/24/2013
Thu 7/25/2013 P1 Sheila P EMAIL Thu 7/25/2013
Fri 7/26/2013 P1 Jagdish A EMAIL Fri 7/26/2013
Fri 7/26/2013 P1 Nilesh J EMAIL Fri 7/26/2013
MQP
MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Area Inputs
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
PROVISIONING ALL FREEZED
ACCOUNTS ALL FREEZED
JOBS ALL FREEZED
JOBS ALL FREEZED
JOBS ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
JOBS ALL FREEZED
REPORT ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
REPORT ALL FREEZED
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description Status
DAS PHASE 1 STB ISSUE REPORT CLOSE
DAS PHASE 2 TOTAL STB ISSUE REPORT CLOSE
PCC REPORT FOR MUMBAI CLOSE
PROVISIONING PENDING CASE REPORT CLOSE
DAS PHASE 2 TOTAL ACTIVE STB ISSUE REPORT CLOSE
MUM DEMO PACK in pending - thane urgent basis CLOSE
20241652: PACKAGE STATUS PENDING CLOSE
20596618: PACKAGE STATUS PENDING CLOSE
DAS PHASE 1 STB ISSUE REPORT CLOSE
DAS PHASE 2 TOTAL STB ISSUE REPORT CLOSE
PCC REPORT FOR MUMBAI CLOSE
PROVISIONING PENDING CASE REPORT CLOSE
DAS PHASE 2 TOTAL ACTIVE STB ISSUE REPORT CLOSE
DATA FOR DELHI CLOSE
Bulk Suspension Removal CLOSE
complaints of prepaid - after TOP UP goes Off. CLOSE
status update CLOSE
status update CLOSE
status update CLOSE
status update CLOSE
CONEX PENDING CASES REPROCESS STEPS CLOSE
status update CLOSE
CONEX PENDING CASES REPROCESS STEPS CLOSE
Bulk retrack of all STB's issued in Surat CLOSE
REFRESH ACTIVITY STATUS SHEET CLOSE
PKG PENDING CLOSE
PACKAGE PENDING PROBLEM CLOSE
Package wise subscriber count for Delhi and Mumbai CLOSE
Mumbai Non-CRF customers with In Manoranjan Plus CLOSECLOSE
DISCONNECTION LIST CLOSE
ACTIVE MUMBAI SUBSCRIBERS HAVING ALADIN AND ONLY IN-MANORANJAN PLUS PACKAGE ACTIVE
Reassigned Date Efforts
Sun 7/14/2013
Sun 7/14/2014
Sun 7/14/2015
Sun 7/14/2016
Sun 7/14/2017
Sun 7/14/2018
Sun 7/14/2019
Sun 7/14/2020
Mon 7/15/2013
Mon 7/15/2014
Mon 7/15/2015
Mon 7/15/2016
Mon 7/15/2017
Mon 7/15/2018
Mon 7/15/2019
Wed 7/17/2013
Wed 7/17/2013
Thu 7/18/2013
fri 7/18/2013
Sat 7/20/2013
Sat 7/20/2013
Sun 7/21/2013
Sun 7/21/2013
Tue 7/23/2013
Tue 7/23/2013
Wed 7/24/2013
Wed 7/24/2013
Wed 7/24/2013
Thu 7/25/2013
Fri 7/26/2013
Fri 7/26/2013
Planned Close Dt.
Actual Close Dt.
Remarks / Comments
set-up pairing was not done,so did it n reprocess
h/w association was not done
h/w association was not done
made the script and extract the data
MQ-AMS Project / Task / Support Activity SheetMonth & Yr. July 2013MQ Employee Mr. Jamal KGrade L2Project AMS
TTS / MICS Date CLP Requestor C.Mode Ref. Dt/Tm
Wed 7/17/2013 P1 Nilesh J EMAIL Wed 7/17/2013 7:
Wed 7/16/2013 P1 Jagdish A EMAIL Tue 7/16/2013 7:
Wed 7/16/2013 P1 Jagdish A EMAIL Tue 7/16/2013 7:
Mon 7/15/2019 P1 Jagdish A EMAIL Mon 7/15/2013 7:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 9:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 8:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 8:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 6:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 6:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 4:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 4:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 4:
Mon 7/14/2019 P1 Others EMAIL Sun 7/14/2013 3:
MQP
MQ-AMS Project / Task / Support Activity SheetIMPORTANT Note:# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Area Inputs
REPORT ALL FREEZED
PROVISIONING ALL FREEZED
REPORT ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
REPORT PENDING MQ
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
PROVISIONING ALL FREEZED
# Any request comes through phone or meeting must be followed by Email communication with TTS log# All Close status should be confirmed by Client through email and update close status in TTS/MICS# P1=24 HRS, P2= 3 DAYS, P3=5 DAYS, P4=7 DAYS (Any P1 before 2PM shall be addressed same day)
Description Status
All Mumbai Non-CRF data CLOSE
Delhi Disconnect Activity CLOSE
Delhi Data having Mumbai Package CLOSE
Bulk Suspension Removal CLOSE
PACKAGE STATUS PENDING CLOSE
12870290: PACKAGE STATUS PENDING CLOSE
CONTRACT EXTRACTION RIGHTS CLOSE
20525425 pACKAGE PENDING CLOSE
20525425 pACKAGE PENDING CLOSE
for shorting with details OPEN
20525425 pACKAGE PENDING CLOSE
20596618: PACKAGE STATUS PENDING CLOSE
20402568 pending package issue CLOSE
Reassigned Date Efforts
Wed 7/17/2013 7:32 AM
Tue 7/16/2013 7:05 AM
Tue 7/16/2013 7:04 AM
Mon 7/15/2013 7:18 PM
Sun 7/14/2013 9:27 PM
Sun 7/14/2013 8:47 PM
Sun 7/14/2013 8:16 PM
Sun 7/14/2013 6:31 PM
Sun 7/14/2013 6:29 PM
Sun 7/14/2013 4:39 PM
Sun 7/14/2013 4:17 PM
Sun 7/14/2013 4:01 PM
Sun 7/14/2013 3:57 PM
Planned Close Dt.
Actual Close Dt.
Remarks / Comments