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American Recovery and Reinvestment Act (ARRA) of 2009
Bonnie Elsey, Director, DEED Workforce Development Division
March 24, 2009
Intent of ARRA
•Preserve and create jobs•Speed up nation’s economic
recovery•Assist those most impacted
by recession
Guiding Principles of ARRA• Implement and spend money quickly• Use resources effectively – increase
service capacity (double)• Be accountable for all money and
measures• Be transparent – it’s the tax payers’
money, report widely and frequently
Respond to Dual Customer
•Workers•Employers
Intended Outcome of ARRA
• Substantially increase # of customers in training (70%)
• Concurrently spend PY09 allocation• Substantially increase # of
customers served (double)• Move low-income adults to middle
class or sustain middle class
Alignment Strategies
• Regional Economies – existing and emerging employers
• Adult Basic Education• Institutions of Higher Education• Registered Apprenticeships• Economic Development• Employment &Training Providers
Job Seeker Customer Support
• Training that leads to credential, diploma, or certification.
• Provisions of support services to complete objective
• Provisions of needs-based payments to complete objective
• Articulate career pathways leading to middle class
Regional Strategies
• High-demand industry sectors• Renewable energy (green jobs)• Advanced manufacturing• Healthcare • Infrastructure projects like
telecommunications, roads, broadband
• Support green economy
Allowable Activities ARRA
• Activities that differ from WIA– Allows contracts with institutions of
higher education– Allows LWIBs to pay full cost of training
up front– Allows performance-based contracts
with institutions of higher education– Any institution of higher education
automatically on approved vendor list
Priority of Service all Programs
• Veterans and eligible veteran spouses top priority all programs
• WIA Adult – public assistance recipients and low-income adults (veterans within this population)
• WIA Youth – increase age to 24 to include youth not disconnected to work or school, (veterans within this population)
Unemployment Insurance Claimants
• Re-Employment Assessment program (UI)
• Re-Employment Services program (Wagner-Peyser)
• Regular Wagner-Peyser program
Wagner-Peyser Employer Services
• Matching job requirements with job seekers
• Specialized recruitment services• Analyze hard-to-fill job orders• Assist with job restructuring• Assist with job retention services
Integrated Services
• Seamless delivery of services between UI, REA, RES, Wagner-Peyser, WIA, Veteran Services, and Workforce Information
• Minnesota includes Rehabilitation Services, State Services for the Blind, MFIP, and Adult Basic Education wherever possible
Allowable Activities
• Upgrading Information Technology Systems– CRS– WF1– Job Bank– UI – LMI projections– HR systems– Finance systems
State Plan Modifications
• Request to Modify due 4/15/2009• Plan modification due 6/30/2009• Substantial change in assumptions in
approved plan• Influx of stimulus money• Foundational investments• Higher service strategy
High Expectations/High Accountability
• Staff– Exceptional customer service– Exhibit empathy with high customer
expectations– Flexibility – things will be different– Exceptional knowledge to benefit
customer– Communication with customer, partners,
and management
High Expectations/Accountability
• Staff– Listening Skills– Problem Solving Skills– Multitasking– Respect for customers, co-workers, and
management
High Expectations/Accountability
• Managers/Supervisors– Communications vertical and horizontal,
regular staff meetings– Focus on staff and customer flow– Mentor, coach, and encourage staff– Limit outside activities, meetings,
organizational involvement except WIB — ask yourself how it contributes to customer service.
High Expectations/Accountability
• Managers/Supervisors– Performance Management
• Reward outstanding behavior• Conduct regular performance reviews• Conduct employee development plan annually• Take immediate action in dealing with conflict or
performance issues• Document performance issues• Offer training and document results• Develop and monitor correction action plans
High Expectations/Accountability Public Employment system has no
option but to perform. WIA reauthorization and future of public employment system depends on it. The unemployed depend on us. We have the resources and tools to develop the system of the future
Franklin D. Roosevelt• Words engraved in national monument in
Washington DC
“There is no greater demoralizing experience for mankind than unemployment.”
– It’s our job to humanize the experience and help us out of the Great Recession of 2009.
History in the Making
Let our future generations remember us for our service…let’s get to work helping others.
Thank you for your service.Bonnie
www.positivelyminnesota.com