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8/6/2019 Ambush Marketing Ed p122-125
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MARKETING122
8/6/2019 Ambush Marketing Ed p122-125
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It began as a run-o-the-mill World Cup Group E encounter be-
tween eventual nalists Holland and Denmark at Johannesburgs
Soccer City stadium this summer. Less than 24 hours later, the
hot talking point wasnt Hollands distinctly uneventul two-nil victory but rather the hoo-ha surrounding a marketing ambush
executed by Dutch brewer Bavaria. Soon aer kick-o camera
lenses ell on 36 young nubile ladies in the crowd sporting skimpy
orange mini-dresses associated with amily-owned Bavaria. Tey
were on their eet chanting and clapping while garnering the attention
o male Dutch supporters around them and millions watching on V. It
didnt take long or ootball s governing body, FIFA, to cotton on that th is
was a marketing ploy. Security swooped and ejected the alleged models
masquerading as ans, even making arrests and conscating passports.
Te ofcial sponsor o the month-long tournament was Budweiser
the US beer giant paying an undisclosed ew million euros or the privilege.
But much to the chagrin o the so-called King o Beers, a plucky European
rival had suddenly stolen the limelight or a small raction o its spend.
Soon web and social networking sites were awash with chatter surround-
ing the stunt and it became the did you see that? conversation over theofce water cooler. For a very reasonable investment, Bavaria was the most
talked about brewer at the World Cup, says Herbert Krabel, CEO o Guer-
rilla Communications. Te story gained more mileage aer it emerged that
a V ootball pundits allocation o tickets had ended up in the hands o
Bavarias emale ans. He was immediately sacked by the UKs IV.
But the question is this: did FIFAs heavy-handedness merely create
more publicity or Bavaria? Aer all, this is a company that has orm or
this kind o marketing ploy, aer having sent supporters wearing orange
in lederhosen to the German World Cup our years ago. Te attempts by
FIFA to stop the guerrilla marketing eorts actually helped Bavaria to get
even more exposure because without the arrests and the circus surround-
Why shell out millions sponsoring a high-profle event when you can just ambushit, usurping your competitors and whipping up a media storm in the process. JulianRogers examines why this brazen orm o guerrilla marketing is a weapon thatshould be in every CMOs armoury.
Behind
enemylines
MARKETING 123
8/6/2019 Ambush Marketing Ed p122-125
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ing the aair most people wouldnt have noticed it, says Krabel. Ten
it became gossip around the world and people everywhere looked it up.
In no time at all Bavaria had become the most searched or beer on the
internet, despite the act that the mini-dresses didnt eature any logos or
even the name o the brewer.
However, the plan backred to some extent in that armchair ootball
ans heard a lot more about the ofcial sponsor. Te stunt may actually
have helped Budweiser too because people ound out who the ofcial spon-
sor was, suggests Krabel.
Continuing the sporting theme, last year Hugo Boss parked a sail-
boat emblazoned with the companys logo o the coast o Scotland next
to where the British Open gol tournament was taking place. Inevitably,
the boat provided the backdrop or many o the V camera shots o the
action. Tere are also plenty o examples o sportswear giants Nike, Adidas
and Reebok being involved in stunts to upstage their rivals at high-prole
events, particularly the Olympics. Perhaps the most notorious was at the
1992 Olympics in Barcelona when Nike sponsored the press conerences
with the US basketball team despite Reebok being the ofcial games spon-sor. Much to Reeboks rustration, the US players covered their Reebok
logos during ceremonies. Micheal Jordan, the jewel in Nikes crown at the
time, covered his Reebok logo when accepting his gold medal. Likewise,
sprinter Linord Christie wore Puma contact lenses beore the 100 metres
nal. Reebok had paid US$40 million or the privilege o being ofcial
sponsor. At the 1994 Winter Olympics in Norway, American Express
ran ads saying Americans didnt need visas to visit the Visa-sponsored
games. And in 2000, Qantas Airlines slogan Spirit o Australia sounded
similar to the Olympic Games slogan Share the spirit. Ansett Air, the o-
cial sponsor, was none too pleased.
Some may deem this orm o marketing clever and just part o the
marketing game, while others may see it as overstepping the mark, but as
Bavaria proved, the exposure can be priceless i the stunt is successul.
However, dont just assume that guerilla or ambush marketing is a
cheap alternative to traditional advertising, says Krabel. Tere is a gen-
The idea is To ouTsmarT
The compeTiTion versus
ouTspending ThemHerbert Krabel, Guerrilla Communications
MARKETING124
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MARKETING 125
eral myth that guerrilla marketing is cheap or
ree, and that is not true. It can be more aord-
able, but the idea is to outsmart the competition
versus outspending them. But or brands without
the marketing might o the big boys, slick gue-
rilla marketing is oen the only option. Wellsee more and more attempts by brands to be
more clever than their competitors because most
brands dont even have the option to do standard
marketing, Krabel explains. Tey are orced to
do something outside the box i they want to make
an impression.
Donovan Neale is the ounder and Executive
Director o the CMO Council a global network
o 5000 marketing and branding chies. He says
the key here is to push the boundaries to get the
publics attention. Its guerrilla warare so you
have to attract attention in bizarre, absurd or in-
ventive and imaginative ways. Wherever there is a
large gathering o people or highly trafcked en-
vironment, marketers are going to see an oppor-
tunity to put their brand out there because there
is an afnity created when somebody does some-
thing thats really strange, bizarre or radical. He says todays digital age
magnies the interest in a marketing ambush. Most people carry mobile
phones, and most mobile phones have digital cameras so i you experience
something then you are going to share it theres immediacy to it.
Its not just sporting events that can all prey to the ambush marketers.
US President Barack Obamas Democrat primary election rally in 2008 was
ambushed by three people directly behind him in the audience wearing
Abercrombie & Fitch -shirts. Te large logos over Obamas shoulder dis-
tracted V viewers and led to a heap o publicity or the clothing company.
Clearly product placement works. Product launches too can be hijacked byrivals. In 2007, Sony held a lavish launch party or its Playstation 3 console
in Paris. VIPS, the media and gamers were all in attendance by the capitals
iconic Eiel ower. However, Silicon Valley behemoth Microso, makers
o Playstation 3s rival the Xbox 360, decided to gatecrash the party by
sailing an enormous barge boat up the Seine. On the side o the vessel in
massive lettering was Xbox 360 You. What do you think was the most
photographed object that evening? says Krabel rhetorically. Te events
location was quite stunning but it allowed Micro-
so to get a oot in the door. Tis marketing stunt
created quite a buzz Sony spent a huge amount
o money and the eorts by Microso certainly
werent cheap either, but Microso got the most
bang or their buck.Similarly, Donovan says some consumers
appreciate a bold statement like the one Micro-
so made that night. Microso isnt short o a
ew euros, but to hire the barge and create the
slogan was thinking outside the box. I you
dont have the resources then this could work
because your product or brand could appeal to a
consumer who appreciates cheekiness or some-
thing that is cool or hip. You want to connect
with the consumer and make a statement. But
the organisers o global events are ghting re
with re, because without sponsors the World
Cup or the Olympics would never happen. South
Arica passed a law in the run-up to the 2010
tournament making ambush marketing a crimi-
nal oence. Te London 2012 Olympic Games
has also passed similar legislation banning un-
ofcial sponsors rom using t he words 2012, games, gold, silver, bronze.
Tose marketers ound in violation o the 2006 London Olympic
Games and Paralympics Games Act could ace a UK20,000
ne. Te problem or the organisers is that pursuing a
conviction just creates more publicity or an oending
brand and underlines the act corporate sponsorship can
be a waste o money. Te Chartered Institute o Market-
ing (CIM) published a report entitled the Te event that
speaks its name in which the CIM crit icises the Act as being
draconian. Te paper says the blanket ban on ambush mar-keting prevents SMEs rom gain ing any benet rom the presence
o the games in the UK. Te trick with most guerrilla marketing
stunts is to explore grey areas and avoid breaking the law, says Krabel.
Asking or orgiveness versus permission is a good mantra here.
Te ethics over whether ambush marketing is considered ac-
ceptable will rage on. Marketing is a cutthroat business with
brands all vying or a ckle consumers attention, even more
so in this tumultuous economic period. Sometimes
a company has little choice but to get dirty with some
guerrilla warare, particularly i advertising budgets are
tight. Te rewards or ROI always have to be balanced against
the risks. Bavarias CMO must have been eeling pretty smug
with all the attention the brand received but it would have been
tinged with apprehension aer news broke o the arrests al-though no charges were made as well as threats o legal action.
Sometimes you need balls o steel to mastermind a stunt like this
but its still a gamble; you never know or sure what the outcome
will be. But the proven eectiveness o ambush marketing doesnt
spell the end o traditional marketing and sponsorship. Tey will
continue to coexist with the guerri lla marketers coming up
with bigger and bolder stunts to outdo their competi-
tors and capture the public and the medias attention.
odays CMO just needs to keep an open mind to the
value o an ambush when opportunity ar ises. Aer all,
its war out there. n
Creates global exposure i
executed properly
Can be considerably cheaper
than sponsoring an event
The stunt goes viral and the
brand penetrates new markets
Revenues increase
The ambush could backfre
and be largely ignored
Legal proceedings againstyour company could ollow
Te pros and cons ofambush marketing