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1 Economic Recovery Index Economic Recovery Index An Amárach Research Briefing October 2012 additional analysis by: main bank, TV subscription, electricity provider, health insurer © Amárach Research

Amarach Economic Recovery Index October 2012

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Our monthly survey of 1,000 Irish consumers about their spending and savings intentions, analysed by main bank, TV provider, electricity supplier and health insurer.

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Page 1: Amarach Economic Recovery Index October 2012

1 Economic Recovery Index

Economic Recovery Index An Amárach Research Briefing

October 2012 additional analysis by:

main bank, TV subscription, electricity provider, health insurer

© Amárach Research

Page 2: Amarach Economic Recovery Index October 2012

2 Economic Recovery Index

The Emotional Recovery

We have been reporting our monthly

Economic Recovery Index since April 2009.

We set out three years ago to assess the

psychological impact of the recession and to

chart our ‘emotional progress’ towards

recovery alongside our ‘economic progress’.

Our tracking research has shown the

remarkable emotional strength of the Irish

people, who have consistently reported

‘happiness’ and ‘enjoyment’ as their two most

frequently experienced emotions.

This report summarises our Economic

Recovery Index results from April 2009 to

October 2012.

The most recent fieldwork was conducted

during 7th to 14th October 2012 inclusive.

Page 3: Amarach Economic Recovery Index October 2012

3 Economic Recovery Index

A Matter of Measurement

Sept’12: 46% Oct’12: 48%

Sept’12: 28% Oct’12: 28%

Sept’12: 23% Oct’12: 21%

Sept’12: 2% Oct’12: 3%

Sept’12: 1% Oct’12: 0%

Every month we survey a representative, online sample of 1,000 adults and ask them to tell us

which one statement ‘best describes the economic situation in Ireland right now’ (listed below)

Our ERI Index weakened slightly in October 2012 on the previous month:

Page 4: Amarach Economic Recovery Index October 2012

4 Economic Recovery Index

Using the answers to the question on ‘stages of recovery’ we have created the Economic

Recovery Index, which ranges from 0 to 100 (0 = deep recession; 100 = back to peak).

The ERI has weakened steadily since July – October’s index is below October last year,

though up on October 2010:

The Economic Recovery Index

Source: Amárach Research, October 2012

0

5

10

15

20

25

30

Apr'09

Jun July Aug Sept Oct Nov Dec Jan Feb Mar Apr'10

May June July Aug Sept Oct Nov Dec Jan Feb Mar Apr'11

May June July Aug Sept Oct Nov Dec Jan'12

Feb Mar Apr'12

May June July Aug Sept Oct

Page 5: Amarach Economic Recovery Index October 2012

5 Economic Recovery Index

Recovery Outlook 1

% of Irish adults who agree with each statement:

Source: Amárach Research, October 2012

Page 6: Amarach Economic Recovery Index October 2012

6 Economic Recovery Index

Cautious Optimism: 1

% of Irish adults who agree/disagree with the statement:

“I am optimistic in spite of the recession”

Source: Amárach Research, October 2012

October 2012 TOTAL Male Female 15-24 25-34 35-44 45-54 55+ ABC1

F50+

C2DE

F50-

Weighted Sample 1000 494 506 169 223 187 156 265 477 523

Strongly Agree 13% 12% 14% 16% 14% 13% 11% 11% 13% 13%

Slightly Agree 35% 36% 33% 36% 38% 32% 34% 34% 37% 32%

Neither/Nor 15% 13% 16% 16% 16% 13% 12% 16% 17% 13%

Slightly Disagree 20% 19% 20% 17% 17% 22% 23% 21% 19% 20%

Strongly Disagree 17% 18% 16% 12% 15% 20% 20% 18% 12% 21%

Page 7: Amarach Economic Recovery Index October 2012

7 Economic Recovery Index

Cautious Optimism: 2

% of Irish adults – by main bank, TV service, electricity supplier and health insurer –

who agree/disagree with the statement: “I am optimistic in spite of the recession”

Source: Amárach Research, October 2012

October 2012 Total AIB BOI Ulster

Bank Sky UPC

Saor

view

Electric

Ireland

Bord

Gais Airtricity VHI

Quinn-

Liberty

Ireland

Aviva

Weighted Sample 1000 366 289 132 422 253 137 534 213 232 230 85 95

Strongly Agree 13% 13% 12% 15% 11% 13% 12% 13% 12% 13% 13% 15% 18%

Slightly Agree 35% 37% 36% 31% 37% 34% 38% 35% 39% 30% 41% 36% 34%

Neither/Nor 15% 13% 18% 14% 16% 13% 12% 16% 14% 14% 14% 11% 12%

Slightly Disagree 20% 18% 15% 26% 17% 22% 21% 19% 18% 24% 18% 19% 19%

Strongly Disagree 17% 18% 18% 14% 19% 16% 15% 17% 16% 18% 13% 18% 15%

Page 8: Amarach Economic Recovery Index October 2012

8 Economic Recovery Index

Recovery Outlook 2

% of Irish adults who agree with each statement:

Source: Amárach Research, October 2012

Page 9: Amarach Economic Recovery Index October 2012

9 Economic Recovery Index

Heads Down: 1

% of Irish adults who agree/disagree with the statement:

“I feel I am financially comfortable enough to make it through the recession”

Source: Amárach Research, October 2012

October 2012 TOTAL Male Female 15-24 25-34 35-44 45-54 55+ ABC1

F50+

C2DE

F50-

Weighted Sample 1000 494 506 169 223 187 156 265 477 523

Strongly Agree 9% 11% 7% 6% 8% 10% 7% 12% 10% 8%

Slightly Agree 29% 28% 30% 31% 32% 24% 24% 33% 35% 24%

Neither/Nor 13% 14% 12% 13% 11% 15% 12% 14% 14% 11%

Slightly Disagree 23% 21% 24% 28% 28% 18% 24% 17% 20% 25%

Strongly Disagree 24% 24% 25% 18% 19% 33% 32% 23% 18% 30%

Page 10: Amarach Economic Recovery Index October 2012

10 Economic Recovery Index

Heads Down: 2

% of Irish adults – by main bank, TV service, electricity supplier and health insurer –

who agree/disagree with the statement:

“I feel I am financially comfortable enough to make it through the recession”

Source: Amárach Research, October 2012

October 2012 Total AIB BOI Ulster

Bank Sky UPC

Saor

view

Electric

Ireland

Bord

Gais Airtricity VHI

Quinn-

Liberty

Ireland

Aviva

Weighted Sample 1000 366 289 132 422 253 137 534 213 232 230 85 95

Strongly Agree 9% 8% 10% 10% 9% 10% 8% 12% 7% 5% 11% 17% 16%

Slightly Agree 29% 30% 32% 26% 26% 35% 25% 29% 30% 32% 41% 30% 29%

Neither/Nor 13% 12% 11% 11% 14% 11% 12% 13% 14% 11% 12% 16% 17%

Slightly Disagree 23% 24% 21% 25% 24% 22% 27% 22% 22% 23% 20% 20% 21%

Strongly Disagree 24% 24% 23% 28% 27% 20% 26% 23% 26% 28% 15% 18% 15%

Page 11: Amarach Economic Recovery Index October 2012

11 Economic Recovery Index

Recovery Outlook 3

% of Irish adults who agree with each statement:

Source: Amárach Research, October 2012

Page 12: Amarach Economic Recovery Index October 2012

12 Economic Recovery Index

% of Irish adults who agree with each statement: October 2010, 2011, 2012 & October 2012

15% 14% 13% 16%

Oct'10 Oct'11 Sept'12 Oct'12

I am more relaxed about spending money than I was a

few months ago

63% 59% 62% 62%

Oct'10 Oct'11 Sept'12 Oct'12

Now is a good time to buy a house for those who want to

25% 22% 26% 25%

Oct'10 Oct'11 Sept'12 Oct'12

I am saving a lot more than before because of the recession

27% 23% 24% 25%

Oct'10 Oct'11 Sept'12 Oct'12

I would be happy to borrow from a bank if I need to

59% 54% 56% 56%

Oct'10 Oct'11 Sept'12 Oct'12

Paying off debts is my main financial priority

Impact on:

•Spending

•Saving

•Debt

•Borrowing

Financial Sentiment Indicators

Source: Amárach Research, October 2012

Page 13: Amarach Economic Recovery Index October 2012

13 Economic Recovery Index

Spendthrift: 1

% of Irish adults who agree/disagree with the statement:

“I am more relaxed about spending than I was a few months ago”

Source: Amárach Research, October 2012

October 2012 TOTAL Male Female 15-24 25-34 35-44 45-54 55+ ABC1

F50+

C2DE

F50-

Weighted Sample 1000 494 506 169 223 187 156 265 477 523

Strongly Agree 4% 5% 3% 6% 7% 3% 3% 2% 4% 4%

Slightly Agree 12% 14% 10% 15% 15% 12% 10% 10% 14% 10%

Neither/Nor 15% 17% 14% 16% 15% 12% 14% 19% 17% 14%

Slightly Disagree 27% 27% 28% 31% 27% 27% 22% 30% 29% 26%

Strongly Disagree 40% 35% 45% 33% 37% 44% 51% 39% 35% 45%

Page 14: Amarach Economic Recovery Index October 2012

14 Economic Recovery Index

Spendthrift: 2

% of Irish adults – by main bank, TV service, electricity supplier and health insurer –

who agree/disagree with the statement:

“I am more relaxed about spending than I was a few months ago”

Source: Amárach Research, October 2012

October 2012 Total AIB BOI Ulster

Bank Sky UPC

Saor

view

Electric

Ireland

Bord

Gais Airtricity VHI

Quinn-

Liberty

Ireland

Aviva

Weighted Sample 1000 366 289 132 422 253 137 534 213 232 230 85 95

Strongly Agree 4% 4% 5% 2% 5% 4% 4% 4% 5% 2% 3% 6% 6%

Slightly Agree 12% 12% 13% 11% 11% 14% 9% 13% 11% 12% 15% 20% 14%

Neither/Nor 15% 16% 14% 16% 14% 16% 14% 15% 12% 18% 17% 17% 21%

Slightly Disagree 27% 30% 25% 29% 26% 26% 29% 28% 28% 26% 33% 18% 24%

Strongly Disagree 40% 37% 42% 42% 44% 39% 43% 40% 43% 40% 31% 39% 34%

Page 15: Amarach Economic Recovery Index October 2012

15 Economic Recovery Index

Rainy Day: 1

% of Irish adults who agree/disagree with the statement:

“I am saving a lot more than before because of the recession”

Source: Amárach Research, October 2012

October 2012 TOTAL Male Female 15-24 25-34 35-44 45-54 55+ ABC1

F50+

C2DE

F50-

Weighted Sample 1000 494 506 169 223 187 156 265 477 523

Strongly Agree 12% 12% 12% 20% 17% 10% 8% 6% 13% 11%

Slightly Agree 13% 13% 12% 15% 12% 13% 13% 12% 16% 11%

Neither/Nor 19% 20% 17% 24% 17% 15% 12% 22% 20% 17%

Slightly Disagree 20% 19% 20% 21% 19% 16% 19% 23% 20% 19%

Strongly Disagree 34% 32% 37% 16% 33% 44% 45% 34% 29% 39%

Page 16: Amarach Economic Recovery Index October 2012

16 Economic Recovery Index

Rainy Day: 2

% of Irish adults – by main bank, TV service, electricity supplier and health insurer –

who agree/disagree with the statement:

“I am saving a lot more than before because of the recession”

Source: Amárach Research, October 2012

October 2012 Total AIB BOI Ulster

Bank Sky UPC

Saor

view

Electric

Ireland

Bord

Gais Airtricity VHI

Quinn-

Liberty

Ireland

Aviva

Weighted Sample 1000 366 289 132 422 253 137 534 213 232 230 85 95

Strongly Agree 12% 11% 14% 11% 11% 15% 11% 12% 13% 11% 13% 14% 15%

Slightly Agree 13% 11% 14% 15% 12% 17% 9% 13% 14% 11% 18% 12% 10%

Neither/Nor 19% 20% 20% 17% 16% 20% 19% 19% 18% 19% 21% 22% 27%

Slightly Disagree 20% 24% 18% 21% 20% 18% 24% 20% 19% 21% 21% 24% 19%

Strongly Disagree 34% 33% 31% 34% 40% 28% 35% 34% 35% 34% 26% 29% 28%

Page 17: Amarach Economic Recovery Index October 2012

17 Economic Recovery Index

The Mood of the Nation 1

Did you experience any of these feelings a lot of the day yesterday?

% saying Yes: April 2009 to October 2012

Source: Amárach Research, October 2012

0%

10%

20%

30%

40%

50%

60%

70%

Apr

'09

May

Jun

Jul

Aug

Sep

t

Oct

Nov

Dec

Jan

Feb

Mar

Apr

'10

May

June

July

Aug

Sep

t

Oct

Nov

Dec

Jan

Feb

Mar

Ap

r '1

1

May

June

July

Aug

Sep

t

Oct

Nov

Dec

Jan

Feb

Mar

Apr'12

May

June

July

Aug

Sep

t

Oct

Enjoyment Happiness Stress Worry

Page 18: Amarach Economic Recovery Index October 2012

18 Economic Recovery Index

The Mood of the Nation 2

Did you experience any of these feelings a lot of the day yesterday?

% saying Yes: April 2009 to October 2012

Source: Amárach Research, October 2012

0%

5%

10%

15%

20%

25%

30%

35%

40%

Ap

r '0

9

Ma

y

Ju

n

Ju

l

Au

g

Se

pt

Oct

No

v

De

c

Ja

n

Fe

b

Ma

r

Ap

r '1

0

Ma

y

Ju

ne

Ju

ly

Au

g

Se

pt

Oct

No

v

De

c

Ja

n

Fe

b

Ma

r

Ap

r '1

1

Ma

y

Ju

ne

Ju

ly

Au

g

Se

pt

Oct

No

v

De

c

Ja

n

Feb

Ma

r

Ap

r'1

2

Ma

y

Ju

ne

Ju

ly

Au

g

Se

pt

Oct

Anxiety Sadness Pain Anger

Page 19: Amarach Economic Recovery Index October 2012

19 Economic Recovery Index

Changing Moods: 1

Source: Amárach Research, October 2012

October 2012 TOTAL Male Female 15-24 25-34 35-44 45-54 55+ ABC1

F50+

C2DE

F50-

1000 494 506 169 223 187 156 265 477 523

Enjoyment 53% 56% 51% 52% 46% 48% 48% 68% 57% 50%

Happiness 51% 49% 53% 59% 47% 43% 51% 55% 54% 49%

Stress 40% 38% 42% 50% 50% 50% 36% 21% 41% 39%

Worry 40% 37% 42% 51% 39% 47% 42% 26% 39% 40%

Anxiety 28% 27% 30% 36% 33% 30% 29% 17% 29% 27%

Boredom 26% 26% 26% 44% 32% 23% 22% 15% 26% 27%

Physical Pain 20% 18% 21% 16% 21% 22% 19% 19% 18% 21%

Sadness 19% 16% 23% 25% 19% 18% 18% 18% 16% 22%

Anger 13% 15% 11% 13% 17% 19% 11% 6% 12% 14%

Fear 9% 8% 11% 15% 11% 12% 7% 5% 8% 10%

Did you experience any of these feelings a lot of the day yesterday?

% saying Yes: October 2012

Page 20: Amarach Economic Recovery Index October 2012

20 Economic Recovery Index

Changing Moods: 2

% of Irish adults – by main bank, TV service, electricity supplier and health insurer:

did you experience any of these feelings a lot of the day yesterday? Yes: October 2012

Source: Amárach Research, October 2012

October 2012 Total AIB BOI Ulster

Bank Sky UPC

Saor

view

Electric

Ireland

Bord

Gais Airtricity VHI

Quinn-

Liberty

Ireland

Aviva

1000 366 289 132 422 253 137 534 213 232 230 85 95

Enjoyment 53% 49% 56% 61% 53% 56% 53% 52% 54% 53% 54% 58% 54%

Happiness 51% 49% 53% 53% 48% 55% 50% 51% 52% 50% 54% 51% 54%

Stress 40% 42% 37% 34% 43% 41% 35% 38% 42% 43% 36% 36% 47%

Worry 40% 40% 38% 35% 40% 43% 39% 41% 36% 39% 37% 30% 35%

Anxiety 28% 33% 24% 28% 29% 29% 26% 29% 26% 29% 27% 24% 31%

Boredom 26% 27% 24% 26% 23% 28% 27% 29% 23% 22% 23% 23% 21%

Physical Pain 20% 22% 15% 18% 23% 18% 14% 19% 18% 21% 21% 25% 18%

Sadness 19% 22% 19% 18% 21% 20% 16% 20% 18% 20% 18% 19% 21%

Anger 13% 14% 10% 13% 15% 10% 10% 13% 12% 13% 13% 8% 11%

Fear 9% 11% 9% 9% 8% 10% 9% 11% 5% 10% 9% 6% 10%

Page 21: Amarach Economic Recovery Index October 2012

21 Economic Recovery Index

Wait & See

October has seen some further deterioration in

expectations for Ireland’s economic recovery –

though the mood is better than a year ago.

This month we have continued our analysis of

consumer sentiment in terms of customer

categories for TV service providers, electricity

suppliers and health insurers – as before, there

are marked differences in mood by customer

base.

Overall, however, consumers appear to be

adopting a ‘wait and see’ attitude towards the

forthcoming Budget, which will put some

spending on hold.

For marketers, growing market share must be

the number one priority for 2013, with holding

onto existing customers a close second…

Page 22: Amarach Economic Recovery Index October 2012

22 Economic Recovery Index

Let’s Get Visual

If you find Amárach’s Economic

Recovery Index useful (and we

know many of you do) then you

might be interested in our data

visualisation initiative with

Delphi Analytics.

We have partnered to create

an extraordinarily powerful

resource online – for free – to

enable marketers and others to

look at the historical trend in

the ERI going back to April

2009 by demographic group,

main bank etc.

Find out more here: http://delphianalytics.ie/visual-

analytics/economic-recovery-index/

Page 23: Amarach Economic Recovery Index October 2012

Drivers & Drinking

About Amárach Research

We are an independent market research

agency, providing a full range of research

services to our Irish and international

clients. We specialise in turning information

into insight; and insight into foresight.

Our experienced team of directors and

executives manage online, face-to-face and

cati surveys; as well as qualitative research

including focus groups, in-depths and

ethnographic studies. We also offer a

unique field-only service to universities and

international agencies.

Amárach Research is proud to be:

Page 24: Amarach Economic Recovery Index October 2012

Trends Report

Call us on 01 410 5200 if you want your business to

bounce forward to success:

Mark Nolan Managing Director

or Michael McLoughlin Chief Executive

or Gerard O’Neill Chairman

for a confidential discussion about your needs and to

explore how we can help you succeed through world

class market research.

e. [email protected]

w. www.amarach.com

b. www.amarach.com/blog

t. twitter.com/AmarachResearch