AmadeusAirTMe12.0

Amadeus Air

Training Module

© 2006 Amadeus s.a.s All Rights Reserved. Edition 12.0 Job Number: 1560 Published by: Amadeus Educational Systems and Services Fax: INT +33 4 97 15 40 11 e-mail: [email protected] January 2006

What’s New In This Module?

The product names have been changed from:

• AIS to Amadeus Information Pages

• Amadeus system to distribution system

• Electronic Ticketing to Amadeus Electronic Ticketing

• Online Help to Amadeus Online Help.

© 2006 Amadeus s.a.s - All rights reserved i

Table of Contents

Before You Start..................................................................................... 1

Chapter 1

Amadeus Air ........................................................................................... 5 Order of Flights .................................................................................... 6 Definition of Flight Types...................................................................... 8 Airline Access Indicators ...................................................................... 9

Airline Information........................................................................................ 10 Record Locator Return ................................................................................ 12

Requesting an Availability Display...................................................... 13 Response to an Availability Display.................................................... 14 Availability Display Explanation .......................................................... 17

E-ticketing Indicator ..................................................................................... 20 Connecting Flight......................................................................................... 21 Change of Gauge Flight............................................................................... 22 Rail Services................................................................................................ 22 Charter Flights ............................................................................................. 23 Code Share Flights ...................................................................................... 24

Scrolling Commands .......................................................................... 28 Availability Options............................................................................. 30 Availability 7-Day Search.................................................................... 33

Scrolling Commands for 7-Day Search Availability ..................................... 34 Requesting a Display by the Day of the Week ................................... 35 Multi-airport City ................................................................................. 36 Alliances............................................................................................. 37

Star Alliance................................................................................................. 37 Oneworld Alliance........................................................................................ 38 Sky Team..................................................................................................... 39

Carrier-preferred Availability............................................................... 40 Dual-City Pair Availability ................................................................... 41 Layover Connection ........................................................................... 44 Displaying Connecting Points............................................................. 45 Changing an Availability Display......................................................... 47

Changing an Availability Display to a Fare Display...................................... 49 Direct Access ..................................................................................... 50 Schedule Displays.............................................................................. 54

Shuttle Flights .............................................................................................. 55 Timetable Displays............................................................................. 56 Changing Availability, Schedule, and Timetable Displays................... 59

Amadeus Air Training Module

ii Edition 12.0

Chapter 2

Flight Information ................................................................................ 63 Planned Flight Information ................................................................. 63 Operational Flight Information ............................................................ 67

Chapter 3

Minimum Connecting Time ................................................................. 69 Basic Entry......................................................................................... 69 Flight Tracking ................................................................................... 72 Specific Connection ........................................................................... 73

Review .................................................................................................. 75 Index ..................................................................................................... 81

© 2006 Amadeus s.a.s - All rights reserved 1

Before You Start

This module describes Amadeus availability, schedule, and timetable displays for flights worldwide. It describes how to request displays and how to interpret them. It also describes how to request flight and minimum connect time information.

Audience

This training module is intended for NMC and system user airline staff attending Amadeus functionality training courses.

Conventions Used

The following conventions are used in this module:

• Spacing between the components of an entry is optional unless otherwise specified, making them clearer and easier to understand.

• Some system responses have been slightly altered for layout considerations.

• This module contains screen examples of distribution system displays. Depending on the entries you make, your responses may vary.

• System responses in this module show the year as 0x.

Recall Entry

HE RE

You can recall the last entry, or entries you have made in the distribution system. When you make this entry, the system automatically redisplays your last entry, and if you make it again, it displays the entry before that.

To recall your last entry, enter:

RE

The system redisplays your last entry, positioning the cursor at the end of the entry. The system recalls entries up to 255 characters in length.


2 Edition 12.0

There is also an entry that allows you to recall the entry you made before the last entry:

RE2

To retransmit your entry to the system, you must edit it in some way. If you do not wish to edit it, you must at least leave a space at the end of the command line.

Requesting Help After an Error Message

When you make a mistake in an entry, the system responds with an error message. If you receive an error message, you can display the Amadeus Online Help pages for the last transaction code you entered.

You make the following entry:

AN090023DECPARJFK

System Response:

CHECK DATE >

To request online help for the AN transaction code, enter:

HE/

System Response:

AVAILABILITY/SCHED 1 EN 29OCT0x 0957Z FOR AN EXPLANATION PLEASE ENTER MS106 NOTE: THE ENTRIES IN THIS HELP PAGE USE THE TRANSACTION CODE FOR A NEUTRAL AVAILABILITY (AN) OR NEUTRAL SCHEDULE (SN) DISPLAY. TO REQUEST A DIFFERENT TYPE OF DISPLAY, REPLACE AN OR SN WITH ANY OF THE FOLLOWING: AA OR SA FOR A DISPLAY BY ARRIVAL TIME AD OR SD FOR A DISPLAY BY DEPARTURE TIME AE OR SE FOR A DISPLAY BY ELAPSED TRAVEL TIME TASK FORMAT REFERENCE ---- ------ --------- BASIC, ONE WAY AN11JULMADCPH0900 MS316 SN11JULMADCPH0900 BASIC, ROUND TRIP AN11JULMADCPH0800*15JUL0900 MS337 SN11JULMADCPH0800*15JUL0900 >MD >

If you make an error in a multiple element entry, the system displays the online help screen for the first transaction code in the entry.

If you have entered an invalid transaction code, and then request the help function, the system automatically displays the online help main menu.

Before You Start


Where Do I Go for Help?

If you do experience some problems, please look at the Amadeus Online Help pages by entering:

HE AIR

If you cannot find an answer here, contact your local Help Desk.


Chapter 1

Amadeus Air

This module is designed to familiarize you with the functionality of Amadeus Air which includes flight availability, flight schedules, and timetable information. It also describes the entries you can make to request specific flight information.

Amadeus Air provides airline schedules for more than 780 airlines and availability information for flights that have seats available for sale on more than 460 airlines. The distribution system stores over 500,000 city pairs and 3.9 million routings world-wide, offering you a wide range of direct flights and over 60 million connecting flight options. See GG PCAL FIG.

Through Amadeus Access, you are provided with a real-time link to the airline inventory systems. A virtual image of the airline inventory is kept in the Amadeus database, so you can be sure you are seeing an immediate display of any flight operation changes and real-time availability information.

From the current date, you can request schedules and availability for 361 days in the future and 3 days in the past. Past-date and shuttle flights are displayed without availability status codes.

Availability and schedule displays contain flights for airlines that have a sales agreement with Amadeus.


6 Edition 12.0

Order of Flights

The system displays the flights in the following order:

• Non-stop flights

• Direct flights with stops en route

• Connecting flights and flights with a change of equipment en route

Note: The display sequence for availability displays requested from terminals located in the United States may vary as they are governed by the rules set forth by the U. S. Department of Transportation.

Table: Components of Amadeus Air

Product Explanation

Availability Flights that have at least one class available for sale or waitlist

Schedules All scheduled flights whether they have seats available or not

Timetable Flight information, including the days of operation

Direct Access The ability to access a specific airline reservation system directly

The Availability and Schedules products include the Carrier-preferred and Alliance displays.

European Union (EU) and the U.S. Department of Transportation (DOT) following regulations apply to the display sequence on availability displays.

Note: GDS display rules may change due to deregulation.

EU Display

• Non-stop flights by departure time

• Direct flights by elapsed flight time

• Flights with equipment change en route and connecting flights by elapsed flight time (for connecting flights no sorting is done between two and three segment connections, and online and interline.)

Flights are displayed for airlines that have a sales agreement with Amadeus.

Note: European regulations apply to the availability displays of most Amadeus markets, except for the US NMC.

Chapter 1 Amadeus Air


DOT Display

• Non-stop flights by departure time

• Direct and change of gauge flights by elapsed time (change of gauge flights are shown on one line)

• Two segment online connections by elapsed time

• Two segment interline connections by elapsed time

• Three segment connections by elapsed time (no sorting between online and interline).

Note: To default to the DOT display, US NMC subscribers must have the Department of Transportation display indicator (DOT) set to Yes in their office profile.


8 Edition 12.0

Definition of Flight Types

The following table defines the types of flights that can appear in an availability display:

Table: Flight Types

Flight Type Definition

Non-Stop A flight that operates between two cities and does not make any stops.

Direct An online flight that operates between two cities and makes a stop in one or more cities en route.

Connecting A flight that operates between two cities and makes a change online or interline in one or more cities en route.

Change of Equipment

Change of Gauge

An online flight that operates between two cities with a change of aircraft at an intermediate city.

The following table describes the types of flights you can see that are controlled by a marketing agreement.

Table: Flights Controlled by a Marketing Agreement

Flight Type Type Of Marketing Agreement

Code-Share – Leased/ blocked space

Each of the airlines sells seats from the same aircraft under its own flight number. It is marked with a (:) in the Amadeus Availability Display.

Code-Share – Wet Lease

An airline hires the aircraft and the crew from another airline and markets the flight under its own 2-letter airline code. It is marked with a (*) in the Amadeus Availability Display.

Joint Flight A flight that represents a marketing agreement between two airlines that compete over the same route.

Note: For more details of these flight types refer to Code Share Flights on page 24.



Airline Access Indicators

Amadeus offers airlines several types of access for availability and schedule displays, and for booking seats.

Access levels and the indicators that can appear in the availability display are described in the table below.

Table: Amadeus Access Indicators

Indicator Access Type Explanation

/ Full Amadeus Access Full Amadeus Access is a combination of Amadeus Access Update and Amadeus Access Sell. These two options are offered to airlines either combined or separately. When an airline chooses both options, the indicator is a slash (/). Both options provide the highest degree of connectivity with actual seat availability and immediate confirmation.

: Amadeus Access Update Amadeus Access Update allows an airline to keep its availability displays in Amadeus fully synchronized with those in its own system. Schedule changes are immediate and last seat availability is offered.

. Amadeus Access Sell Amadeus Access Sell offers a fully secured sale for each seat. When a request to book a seat is made, Amadeus checks the flight in the airline's own inventory system According to the status, the sale is confirmed, waitlisted, or rejected immediately.

* Amadeus Direct Access Direct Access provides a real-time link to the airline's own system to display an accurate availability at the time the request is made This link is created through the use of Direct Access entries.

(Blank) Standard Access Standard access offers flight availability and schedules that are updated once a week by tape Availability levels are updated by standard AIRIMP messages When you book a seat on a standard access airline, a teletype message is generated to that airline at end transaction.

To find out the level of access for an airline, display the GGPCA page, described in Airline Information on page 10.


10 Edition 12.0

Airline Information

To request the airline information page, enter:

GG AIR -or- GG PCA

System Response:

GGPCA / GGAIR EN 9SEP0x 0838Z ************************************* * PARTICIPATING CARRIERS IN AMADEUS * ************************************* GGPCA & GGAIR PAGES PROVIDE YOU DETAILED INFORMATION ON ACCESS AND FUNCTION LEVELS OF AMADEUS PARTICIPATING CARRIERS WHICH MAINTAIN THEIR SCHEDULES AND AVAILABILITY IN AMADEUS. THEY ALSO SHOW WHICH PARTICIPATING CARRIERS USE AIS PAGES TO INFORM YOU ON MARKETING, OPERATIONAL AND OTHER AIRLINES RELATED ISSUES. ENTER: OR: PARTICIPATING CARRIER XX AIS PAGES ........... GGAIRXX LIST OF CARRIERS HAVING THEIR OWN AIS PAGES .. GGAIRAIS ACCESS & FUNCTION LEVEL PER AIRLINE .......... GGPCAXX PARTICIPATING CARRIERS "ON REQUEST" .......... GGPCALREQ GPREQ ACCESS LEVELS ................................ GGPCALACC GPACC FUNCTION LEVELS .............................. GGPCALFUN GPFUN CARRIERS SUPPORTING ELECTRONIC TICKETING ..... GGPCALETT GPETT CARRIERS SUPPORTING NEGOTIATED SPACE ......... GGPCALNSP GPNSP CARRIERS' COUNTRY OF ORIGIN (PER AIRLINE)..... GGPCALAIR GPAIR CARRIERS' COUNTRY OF ORIGIN (PER COUNTRY)..... GGPCALCOU GPCOU >

For example, the page tells you how to reference:

• Participating carriers’ Amadeus Information Pages

• Access and function level per airline

• Access levels

• Carriers supporting Amadeus Electronic ticketing



To request the access and function level for Continental Airlines, enter:

GG PCA CO

System Response:

PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL CO - CONTINENTAL AIRLINES ACCESS LEVEL : FUNCTION LEVEL : SYSTEM USER : ACCESS INDICATOR : / RECORD RETURN : RRA LAST SEAT AVAIL INDIC. : / CARRIER PREFERRED DISP : YES SEAT MAP : YES AMADEUS ACCESS SELL : YES INTERACTIVE SEAT MAP : YES DYNAMIC SCHEDULE UPD : YES ASR DAYS IN ADV : 331 NUMERIC AVAIL UPDATE : ASR HOURS IN ADVANCE : 4 AMADEUS DYNAMIC AVAIL. : YES BP ISSUANCE DAYS IN ADV : 000 BP ISSUANCE HOURS IN ADV : 00 DIRECT ACCESS : YES TKT NBR TRANSMISSION : YES PNR CLAIM : YES STANDARD ACCESS : SUPPORT PASSIVE SEGMENT : YES PASSIVE SEGM NOTIFICATION : YES FOR DECODING ENTER : SUPPORT SERVICE SEGMENT : YES GGPCALDEC (FOR MENU) SUPPORT DELETE SEGMENT : GGPCALDEC1 (FOR ACCESS) FREQUENT FLYER : GGPCALDEC2 (FOR FUNCTION) OPERATIONAL MVT/DIV FLIFO : YES >

When the area following the access or function level is blank, this indicates that the airline does not support that type of access or function.

Here is an example of the Amadeus participating carriers access level page.

GG PCA L ACC

System Response:

GGPCALACC EN 31MAR0x 0130Z AMADEUS PARTICIPATING CARRIERS : ACCESS LEVEL FOR DECODING OF ACCESS LEVEL ENTER GP1 ACC LSA DYN NUM CC CARRIER NAME IND IND AAS SCH AVL ADA DIR STD --- ---------------------- --------------------------------- AA AMERICAN AIRLINES . / YES YES YES AB AIR BERLIN / / YES YES YES AC AIR CANADA . / YES YES YES AD AIR PARADISE INTL . YES YES AE MANDARIN AIRLINES YES AF AIR FRANCE / / YES YES YES YES AH AIR ALGERIE . YES YES AI AIR INDIA * YES YES AJ AEROCONTRACTORS YES AK AIRASIA SDN BHD YES AM AEROMEXICO / / YES YES YES YES AO AUSTRALIAN AIRLINES / / YES YES YES YES AP AIR ONE / YES YES YES AQ ALOHA AIRLINES . YES YES AR AEROLINEAS ARGENTINA / / YES YES YES YES AS ALASKA AIRLINES . YES YES >


12 Edition 12.0

Record Locator Return

Amadeus offers record locator return which enables you to verify that a reservation has been recorded in an airline's inventory system. The airline can be connected through Amadeus Access Sell, Direct Access, or Standard Access.

There are two types of record locator return:

RRA The airline returns the record locator regardless of the type of display you booked it from.

RRD The airline only returns the record locator if you made the booking from a Direct Access display.

To view the type of record return level an airline participates in, enter:

GG PCA XX

Note: XX equals the two-character airline code.

When an airline participates in record locator return, an --- RLR --- tag is appended to the first line of a retrieved PNR. For example:

--- RLR --- RP/LHRLH0900/LHRLH0900 WG/SU 10AUG0x/1233Z DRTFND 1.BALDWIN/FRED MR 2 LH 402 C 19SEP 2 FRAEWR HK1 1 1330 1605 *1A/ 3 CO 637 F 20SEP 3 EWRIAH HK1 C 0840 1123 *CO* 4 AP LON 071 236 4466-H 5 TK OK10AUG/LHRLH0900 >

At end transaction, each airline that participates in record locator return sends a record locator to the distribution system for its segments in the PNR. You can use this record locator as a reference if a problem arises.

--- RLR --- RP/PARAF0900/NCE1A0900 WG/SU 2MAY0x/0803Z A34FFR 1.WATSON/JAMES MR 2 AF2230 C 19SEP 1 CDGCPH HK1 1055 2B 1120 1315 *1A/ 3 SK 563 C 23SEP 5 CPHCDG HK1 0910 1105 *1A/ 4 AP PAR 78 56 22 99-B 5 TK OK02MAY/PARAF0900 >

To display the record locators for the PNR above, enter:

RL

System Response:

--- RLR --- RP/PARAF0900/NCE1A0900 WG/SU 2MAY0x/0803Z A34FFR AF/26OH6Z SK/QH447 >

The system displays the record locator for the Air France and SAS segments.



Requesting an Availability Display

HE AIR

You can request four types of availability displays. The type of display that appears on your screen is based on the availability transaction code you use in your entry.

Table: The Four Types of Availability Displays

Entry Displays

AN 19OCT CDG LHR 0900

(transaction code)(departure date) (origin city code)(destination city code)(departure time)

A neutral availability display for flights departing one hour before the time specified in your entry. Direct and connecting flights appear in order by the shortest elapsed flying time.

AD 15AUG FRA CPH 0800

(transaction code)(departure date) (origin city code)(destination city code) (departure time)

An availability by departure time for flights departing one hour before the time specified in your entry.

AA 20JUL LHR MAD 1600

(transaction code)(departure date) (origin city code)(destination city code) (arrival time)

An availability display by arrival time. The system displays the flights by arrival time order, including flights that arrive up to two hours before the time specified in your entry.

AE 15MAR CDG LON 0800

(transaction code)(departure date) (origin city code)(destination city code) (departure time)

An availability display by elapsed travel time. The system calculates the elapsed time from the departure time requested in your entry, to the actual departure time of the flight. It then adds this time to the actual elapsed flying time. The flights with the shortest elapsed time are displayed first.

The minimum entry to request an availability display is one of the four transaction codes and the 3-letter destination city or airport code. For example:

AN LHR

When you make the minimum entry, the system assumes the following:

• Departure date is the current date of the origin city

• The origin city is the city associated to your terminal

• The time is the current time of the origin city


14 Edition 12.0

Response to an Availability Display

To request a neutral availability display, enter:

AN 19SEP CDG LHR 0900

System Response for a 64-character screen:

** AMADEUS AVAILABILITY - AN ** 153 MO 19SEP 0900 1 AF 806 C9 M9 K9 T9 V9/CDG LHR 0820 0830 0/AB3 IR 1:10 GR 2 AF 808 C9 M9 K9 T9 GR/CDG LHR 0900 0910 0/320 1:10 3 BD 172 C4 D4 M4 S4 L4 CDG LHR 0935 0945 0*734 1:10 Q4 V4 4 AF 810 C9 M9 K9 T9 V9/CDG LHR 1030 1040 0/AB3 1:10 GR >

If your terminal is set up to display 79 characters, the second line of the system response also includes the destination city or airport code and name, the destination country code, and the destination state code, if applicable. It also includes terminal information, if available. In the example below terminal 1 is the arrival terminal in FRA:

AN10MARDUSFRA ** AMADEUS AVAILABILITY - AN ** FRA FRANKFURT.DE 344 TH 10MAR 0000 1CL*LH 801 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 0615 0710 E0/AR8 0:55 M9 H9 X9 Q9 N9 V9 W9 S9 2LH:NZ4515 C4 D4 Z4 Y7 B7 M7 H7 DUS FRA 1 0750 0845 0.321 TR 0:55 Q7 V7 W4 3 LH 803 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 0750 0845 E0/321 0:55 M9 H9 X9 Q9 N9 V9 W9 S0 4 LH 805 C9 D9 Z9 I4 R1 Y9 B9 /DUS FRA 1 1015 1110 E0/320 0:55 M9 H9 X9 Q9 N9 V9 W9 S9 5LH:NZ4505 C4 D4 Z4 Y7 B7 M7 H7 DUS FRA 1 1120 1215 0.320 TR 0:55 Q7 V7 W4 6 LH 807 C9 D9 Z9 I9 R4 Y9 B9 /DUS FRA 1 1120 1215 E0/320 0:55 M9 H9 X9 Q9 N9 V9 W9 S9 7LH:NZ4533 C4 D4 Z4 Y7 B7 M7 H7 DUS FRA 1 1440 1535 0.320 TR 0:55 Q7 V7 W4 8 LH 809 C9 D9 Z9 I4 R4 Y9 B9 /DUS FRA 1 1440 1535 E0/320 0:55 M9 H9 X9 Q9 N9 V9 W9 S9 9 LH 811 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 1635 1730 E0/319 0:55 M9 H9 X9 Q9 N9 V9 W9 S9 10 LH 813 C9 D9 Z9 I9 R9 Y9 B9 /DUS FRA 1 1810 1905 E0/321 0:55 M9 H9 X9 Q9 N9 V9 W9 S9 >



If you have the clock format set to the 12-hour clock, your availability display appears as follows:

AN19SEPPARNYC ** AMADEUS AVAILABILITY - AN ** NYC NEW YORK.USNY 172 SU 19SEP 0000 ** ROOSEVELT HOTEL NEW YORK CITY **SRNYCTRO** FROM 265USD * ON ** MADISON AV*CLOSE TO GRAND CENTRAL STATION*THEATERS*SHOPPING 1AF:DL8600 C7 D0 I0 Y7 B7 M7 H7 CDG2E JFK 1 825A 1015A E0/772 7:50 Q7 K7 L7 U7 T7 2 AF 022 P9 F5 J9 C9 D1 I1 Y9 /CDG2E JFK 1 825A 1015A E0/772 7:50 B9 K9 H9 W9 T9 V9 L9 GR UR 3 CO 057 J9 D9 Z9 Y9 H9 K9 N9 CDG2A EWR C 955A 1200N E0/777 8:05 B9 V9 U9 I0 4AF:DL8578 C7 D0 I7 Y7 B7 M7 H7 CDG2E EWR B 1015A 1230P E0/343 8:15 Q7 K7 L7 U7 T7 5 AF 004 J9 C9 D1 I1 Y9 B9 K9 /CDG2E EWR B 1015A 1230P E0/343 8:15 H9 W9 T9 V9 L9 GR UR 6 DL 119 J7 D7 I7 Y7 B7 M7 H7 CDG2E JFK 3 1035A 1255P E0/763 8:20 Q7 K7 L7 U7 T0 7DL:AF8994 J9 C9 D9 I9 Z9 Y9 B9 /CDG2E JFK 3 1035A 1255P E0/763 8:20 K9 H9 T9 V3 8 AA 045 J7 D7 I0 Y7 B7 H7 K7 /CDG2A JFK 8 1200N 210P E0.763 8:10 G7 M7 N7 Q7 V7 O7 L7 9 AF 006 P9 F5 J9 C9 DL Y9 B9 /CDG2E JFK 1 115P 315P E0/772 8:00 K9 H9 W9 T9 V9 GR UR >


16 Edition 12.0

On-time Performance Indicators

For U.S. domestic flights, the availability display shows the on-time performance indicators. For example:

AN19SEPLAXCHI ** AMADEUS AVAILABILITY - AN ** CHI CHICAGO.USIL 172 SU 19SEP 0000 ** HOTEL 71*CHICAGO*RMS FM 400SQ FT/FREE HI SPEED INTERNET ** HALF BLK TO MICHIGAN AVE AND MAJOR CORPS >HASRCHIH71 1 NK1443 C4 A4 Y4 B4 H4 Q4 M4 LAX 5 ORD 3 0035 0630 0 M80 3:55 K4 L4 V4 T4 2AA:AS1974 F4 Y4 S4 B4 M4 H4 Q4 LAX 4 ORD 3 0623 1207 E0.738 3:44 L4 V4 K4 G4 T4 3 AA1322 F7 A7 Y7 B7 H7 M7 K7 /LAX 4 ORD 3 0623 1207 E0.738 7 3:44 Q7 G7 W7 V7 N7 O7 L7 S7 4 UA 100 F4 Y4 B4 E4 M4 U4 H4 LAX 7 ORD 1 0630 1225 E0.757 9 3:55 Q4 V4 W4 A4 S4 K4 L4 5UA:US7424 F9 A9 Y9 B9 M9 H9 Q9 /LAX 7 ORD 1 0630 1225 E0.757 3:55 V9 W9 T0 S0 L9 6 TZ 798 Y4 H4 L4 M4 B4 K4 Q4 LAX 2 MDW 0635 1227 0.752 7 3:52 7 UA 102 Y4 B4 E4 M4 U4 H4 Q4 LAX 7 ORD 1 0700 1252 E0.319 9 3:52 V4 W4 S4 T4 K4 L4 8UA:US7422 F0 A0 Y9 B9 M9 H9 Q9 /LAX 7 ORD 1 0700 1252 E0.319 3:52 V9 W9 T9 S9 L9 9 AA1102 F7 A7 Y7 B7 H7 M7 K7 /LAX 4 ORD 3 0756 1356 E0.738 8 4:00 Q7 G7 W7 V7 N7 O7 L7 S7 >

Table: Performance Indicators

Indicator On-Time Performance Percentage

Indicator On-Time Performance Percentage

9 90% - 100% 8 80% - 89%

7 70% - 79% 6 60% - 69%

5 50% - 59% 4 40% - 49%

3 30% - 39% 2 20% - 29%

1 10% - 19% 0 0% - 9%

U Unrated N New Service



Availability Display Explanation

Here is an availability display for Paris Charles de Gaulle to Los Angeles.

AN19SEPCDGLAX ** AMADEUS AVAILABILITY - AN ** LAX LOS ANGELES.USCA 172 SU 19SEP 0900 1 AF 062 P9 F4 J9 C9 D9 I9 Z8 /CDG2F LAX 5 1015 1250 E0/772 11:35 Y9 B9 K9 H9 W9 T9 V9 L9 GR UR 2AF:DL8256 C7 D7 I7 Y7 B7 M7 H7 CDG2F LAX 5 1015 1250 E0/772 11:35 Q7 K7 L7 U7 T7 3 TN 021 P4 A0 J4 D4 Z4 Y4 M4 CDG2A LAX B 1130 1420 0*343 11:50 K4 H4 T4 L4 V4 Q4 4 AF 068 P9 F3 J9 C9 D9 I9 Z3 /CDG2F LAX 5 1315 1550 E0/772 11:35 Y9 B9 K9 H9 W9 T9 V9 L7 GR UR 5AF:DL8254 C7 D7 I0 Y7 B7 M7 H7 CDG2F LAX 5 1315 1550 E0/772 11:35 Q7 K7 L7 U7 T7 6 AF 070 P9 F3 J9 C9 D9 I9 Y9 /CDG2F LAX B 1920 2145 E0/744 11:25 B9 K9 H9 W9 T9 V9 GR UR 7AF:DL8262 C7 D7 I7 Y7 B7 M7 H7 CDG2F LAX B 1920 2145 E0/744 11:25 Q7 K7 L7 U7 T7 TO DISPLAY CONNECTIONS ENTER -MD- >

Table: Components in the Header Line

Component Identifies

**AMADEUS AVAILABILITY – AN **

Distribution system identifier and the type of display

LAX Destination city or airport code

LOS ANGELES Destination city or airport

USCA Country code and state code (if applicable) of destination airport or city

172 Number of days between the current date and the departure date

SU 19SEP 2-letter code for the departure day of the week and the date

The 2-letter day of the week codes are:

Code Indicates

MO Monday

TU Tuesday

WE Wednesday

TH Thursday

FR Friday

SA Saturday

SU Sunday

0900 Departure time requested in your entry


18 Edition 12.0

Here is line 2 of the availability display.

2 AF 062 P9 F4 J9 C9 D9 I9 Z8 /CDG2F LAX 5 1015 1250 E0/772 11:35 Y9 B9 K9 H9 W9 T9 V9 L9 GR UR

Table: Components in the Second Line of Availability


2 Availability line number

AF 062 Airline code and flight number

P9 F4 J9 C9 D9 I9 Z8 Y9 B9 K9 H9 W9 T9 V9 GR UR

Class of service code and number of seats available or waitlist code:

Status Indicates

1 - 8 Exact number of seats

9 Nine or more seats available

0 Waitlist open for a leg

L Waitlist open for a segment

R Seat available on request only

C -or- S Waitlist closed

The second letter in a two-letter class code indicates the following:

N Night class only

L Negotiated Space

B Night class and Negotiated Space

An asterisk (*) displayed between the class code and availability status indicates a change in class of service en route.

There are a maximum of 26 classes.




/ Last seat availability indicator

This indicates that the seat count for this flight can be obtained in real time from the airline’s inventory. The seat count can be found in neutral displays and in carrier-preferred displays based on the following criteria:

• Permanently for all Amadeus Access Update airlines with numeric AVS.

• Only when Amadeus has received a response from airlines using Amadeus Access dynamic availability.

Last seat availability is obtained through this process:

• For airlines using Amadeus Access Update: The seat count shown for a class, is the true number of seats left for that class.

• For airlines using Amadeus Access dynamic availability: Amadeus requests a real-time flight availability with a query to the airline, and the airline responds with the appropriate information, which Amadeus then displays.

CDG Origin airport code

2F Departure terminal information (if available)

LAX Destination airport code

5 Arrival terminal information (if available)

1015 1250 Departure and arrival times expressed in the local time of the respective cities

If using 12-hour clock format the A indicates (0001 – 1159), the N indicates (1200), and the P indicates (1201 – 2359).

A plus (+) or minus (-) sign and a number after the departure and arrival times, indicate a difference in the date specified in the entry. The plus sign (+) indicates the number of days later (0910+1), and the minus sign (-) indicates the number of days earlier (1510-1) that the flight departs or arrives.

An asterisk (*) preceding the departure time indicates that there is operational flight information for that flight.

E Electronic ticketing indicator

0 Number of stops en route

/ Airline access indicator

772 Aircraft equipment type code


20 Edition 12.0


Following the equipment type, the display can show the flight irregularity code.

Code Indicates

TR Traffic restriction applies

NEW Additional flight

TIM Time change

EQT Equipment change

UP Connection build in progress

IR General irregularity indicator

DO Specific flight information applies

CNL Canceled flight

Note: If you are using a 64-character screen display, only the 2-letter irregularity codes appear.

11:35 Elapsed flying time from origin to destination, expressed in hours and minutes

E-ticketing Indicator

Airlines that support electronic ticketing in Amadeus may indicate eligible flight segments in availability and schedule displays with the letter E. The location of the electronic ticketing indicator is located before the number of stops. For example:

AN07JANIAHLAX/ACO ** AMADEUS AVAILABILITY - AN ** LAX LOS ANGELES.USCA 282 FR 07JAN 0000 1 CO 495 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 0750 0931 E0/752 8 3:41 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 2 CO1495 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 0945 1121 E0/777 9 3:36 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 3 CO 595 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1030 1215 E0/733 7 3:45 B9 V9 U9 Q9 I9 W0 T0 4 CO1749 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1145 1331 E0/752 5 3:46 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 5 CO1975 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1330 1511 E0/738 7 3:41 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 6 CO 328 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1440 1619 E0/738 7 3:39 B9 V9 U9 Q9 I9 S9 W9 T9 X9 L9 7 CO1028 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1544 1720 E0/M80 8 3:36 B9 V9 U9 Q9 I9 S9 W9 T9 X9 8 CO 594 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1750 1933 E0/757 6 3:43 B9 V9 U9 Q9 I9 W0 9 CO 128 A9 D9 Z9 Y9 H9 K9 N9 IAH C LAX 6 1850 2034 E0/757 4 3:44 B9 V9 U9 Q9 I9 S9 W9 T9 X9 >



Connecting Flight

A connecting flight is shown on two lines, but has only one availability line number. This availability display illustrates connecting flights between Nice and Moscow via Munich:

AN19SEPNCESVO/XMUC ** AMADEUS AVAILABILITY - AN ** SVO SHEREMETYEVO.RU 172 SU 19SEP 0000 1CL*LH5761 C9 D6 Z4 I0 R0 Y9 B9 /NCE 1 MUC 2 0905 1025 E0/CR1 M9 H0 X0 Q0 N0 V0 S0 LH3194 C9 D6 Z4 I0 R0 Y9 B9 /MUC 2 SVO 2 1115 1610 0/320 5:05 M9 H0 X0 Q0 N0 V0 S0 2 DI4601 D9 Y9 R9 M9 J9 N9 Z9 /NCE 1 MUC 1 2010 2130 E0/733 K9 B9 U5 X5 SU 124 J2 C2 Y4 S4 X4 M4 K4 /MUC 1 SVO 2 2325 0435+1 0/320 6:25 V4 T4 Q4 H4 U1 GR NR L4 W4 3 LX 565 J9 C9 D9 I9 Y9 B9 H9 /NCE 1 ZRH 0720 0840 E0/AR1 K9 M9 L9 V9 S9 N9 Q9 O9 CL*LH5383 C2 D0 Z0 I0 R0 Y9 B9 /ZRH MUC 2 0930 1025 E0/CR7 M9 H0 X0 Q0 N0 V0 S0 LH3194 C8 D0 Z0 I0 R0 Y9 B9 /MUC 2 SVO 2 1115 1610 0/320 6:50 M0 H0 X0 Q0 N0 V0 S0 4 LX 565 J9 C9 D9 I9 Y9 B9 H9 /NCE 1 ZRH 0720 0840 E0/AR1 K9 M9 L9 V9 S9 N9 Q9 O9 :AC9126 Y7 M7 B7 H7 V7 Q7 L7 ZRH MUC 2 0930 1025 0.CR7 LH3194 C8 D0 Z0 I0 R0 Y9 B9 /MUC 2 SVO 2 1115 1610 0/320 6:50 M3 H0 X0 Q0 N0 V0 S0 >

A connecting flight can be up to six segments.

When six or more non-stop and direct flights are displayed, following an availability or schedule request, Amadeus no longer shows the connections on the same display. You are prompted to use the MD entry to see connections. When fewer than six non-stop and direct flights are shown, the connections are displayed.

For example:

** AMADEUS AVAILABILITY - AN ** IST ISTANBUL.TR 152 MO 10JUN 0000 1 T5 468 CR YR FRA 1 IST I 0800 1150 0*757 2:50 2LH:UA3720 C4 D4 Y4 B4 M4 H4 Q0 /FRA 1 IST I 0915 1300 0.321 TR 2:45 V0 W0 S0 T0 K0 L0 G0 3 LH3460 C9 D9 Y9 B9 M9 H9 Q1 /FRA 1 IST I 0915 1300 E0/321 2:45 V9 S0 4 TK1588 J4 C4 Y4 B4 H4 K4 M4 FRA 1 IST I 1145 1540 0.313 2:55 S4 N4 Q4 T4 L4 V4 X4 W4 G4 E 5LH:UA3802 C4 D4 Y4 B4 M4 H4 Q4 /FRA 1 IST I 1320 1705 0.321 TR 2:45 V4 W4 S0 T0 K0 L0 G0 6 LH3496 C9 D9 Y9 B9 M9 H9 Q8 /FRA 1 IST I 1320 1705 E0/321 2:45 V9 S0 7 TK1590 J4 C4 Y4 B4 H4 K4 M4 FRA 1 IST I 1825 2220 0.734 2:55 S4 N4 Q4 T4 L4 V4 X4 W4 G4 E 8 LH3470 C9 D9 Y9 B9 M9 H9 Q9 /FRA 1 IST I 2210 0155+1E0/321 2:45 V9 W9 S9 TO DISPLAY CONNECTIONS ENTER -MD- >


22 Edition 12.0

Change of Gauge Flight

A change of gauge flight, is a flight on the same airline with an equipment change en route. These flights can be displayed on two or three lines in an availability display.

The availability display below illustrates a change of gauge flight on American Airlines between Miami and Albuquerque. From Miami to Dallas the aircraft is a 72S, and from Dallas to Albuquerque the aircraft changes to a M80.

The airline code, flight number, and classes of service are only displayed on the first line, but apply to both legs of the flight.

** AMADEUS AVAILABILITY - AN ** ABQ ALBUQUERQUE.USNM 32 SU 10FEB 0000 1 AA1083 F4 A0 Y7 B7 M7 H7 K7 /MIA DFW A 0625 0835 E0.72S 9 Q5 L1 V0 N0 S0 F7 A3 Y7 B7 M7 H7 K7 /DFW C ABQ 0915 1006 E0.M80 7 5:41 Q5 L1 V0 N0 S0 >

Rail Services

In various markets, Amadeus can display rail services in the same availability display as air services. When filed in the same way that airlines file their flight information, rail providers can be seen in conjunction with air flights in availability, schedule, and timetable displays.

It may be necessary to use the IATA code for the railway stations in order to see the rail services.

Here is an example from London Waterloo to Paris Gare du Nord on Eurostar:

AN12JUNQQWXPG ** AMADEUS AVAILABILITY - AN ** XPG GARE DU NORD RA.FR 73 SA 12JUN 0000 1 9F9008 F4 J4 C0 D0 Z4 I4 G4 QQW XPG 0812 1147 0 TRN 2:35 Y4 B4 H4 K4 M0 N4 Q4 T4 V4 2 9F9018 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 1039 1417 0 TRN 2:38 Y4 B4 H4 K4 M0 N4 Q4 T4 V4 3 9F9036 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 1511 1853 0 TRN 2:42 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 4 9F9048 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 1811 2153 0 TRN 2:42 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 5 9F9052 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 1912 2253 0 TRN 2:41 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 6 9F9030 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 1341 1723 1 TRN 2:42 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 7 9F9006 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 0739 1123 1 TRN 2:44 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 8 9F9012 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 0909 1253 1 TRN 2:44 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 9 9F9022 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 1139 1523 1 TRN 2:44 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 10 9F9002 F4 J4 C4 D4 Z4 I4 G4 QQW XPG 0634 1023 1 TRN 2:49 Y4 B4 H4 K4 M4 N4 Q4 T4 V4 >

Note: This functionality is market-specific.



Charter Flights

Amadeus neutral availability displays can contain ‘unbundled’ charter flights. An ‘unbundled’ charter means that you sell only the seat, without any other pre-arranged services. A charter flight is indicated with the letter C after the availability line number.

In this example the charter flight is on line 1.

AN15MARTGDIST ** AMADEUS AVAILABILITY - AN ** IST ISTANBUL.TR 45 SA 15MAR 0000 *KI* SPCL WINTER INTERLUDES FROM 194 USD AT CIRAGAN PALACE KEMPINSKI ISTANBUL, BOSPHORUS LOC * TO BOOK >HAKIISTKEM 1 CYM3000 C4 Y4 K4 M4 TGD IST I 1030 1300 0 100 1:30 2 JU 661 C9 M9 Q5 V9 T9 K9 /TGD BEG 0620 0725 0/AT7 JU 404 C9 M9 H9 S9 Q5 V9 K3 /BEG FCO C 0815 0945 0/D93 TK1862 J4 C4 D4 Y4 B4 H4 K4 FCO C IST I 1150 1525 0.738 8:05 M4 S4 N4 Q4 T4 L4 V4 X4 W4 G4 E 3 JU 663 C9 M9 Q5 V9 T9 K9 /TGD BEG 1010 1055 0/D93 JU 350 C9 M9 H9 S9 Q5 V9 K9 /BEG FRA 1 1205 1400 0/733 TK1590 J4 C4 D4 Y4 B4 H4 K4 FRA 1 IST I 1525 1920 0.737 8:10 M4 S4 N4 Q4 T4 L4 V4 X4 W4 G4 E >


24 Edition 12.0

Code Share Flights

There are several types of code share agreements:

• Leased/blocked space

• Wet or dry lease agreement

• Other operating carrier

• Joint flight

Code Share - Leased/Blocked Space

When a Leased/Blocked Space agreement exists between two airlines each airline sells seats from the same aircraft under its own flight number.

In the availability display operating airline’s code is shown after the availability line number immediately before the colon (:). The marketing airline’s code and flight number is shown after the colon. The operating airline displays its flight under its own airline code and flight number on a separate line of the availability display.

For example:

AN10JUNFRAMIA ** AMADEUS AVAILABILITY - AN ** MIA MIAMI.USFL 71 TH 10JUN 0000 1 LH 462 F9 A9 O2 C9 D9 Z9 I3 /FRA 1 MIA 0950 1330 E0/744 9:40 R2 Y9 B9 M9 H9 X9 Q9 N9 V9 W9 S0 2LH:UA8849 F4 C4 D4 Z4 Y4 B4 M4 FRA 1 MIA 0950 1330 E0.744 9:40 H4 Q4 V4 W4 A4 S0 3 BA 901 J9 C9 D9 I9 Y9 B9 H5 /FRA 2 LHR 1 0725 0815 E0/763 K9 M9 R9 V9 L9 S9 Q9 O9 BA 207 F9 A8 J9 C9 D9 I9 W9 /LHR 3 MIA 0940 1350 E0/744 12:25 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 4LH:BD3210 C4 D4 J0 Y4 B4 M4 /FRA 1 LHR 2 0725 0805 0/321 BA 207 F9 A8 J9 C9 D9 I9 W9 /LHR 3 MIA 0940 1350 E0/744 12:25 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 5 LH4722 C5 D2 Z0 I0 R0 Y9 B0 /FRA 1 LHR 2 0725 0805 E0/321 M0 H0 X0 Q0 N0 V0 S0 BA 207 F9 A8 J9 C9 D9 I9 W9 /LHR 3 MIA 0940 1350 E0/744 12:25 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 6 LH4670 C9 D9 Z9 I0 R0 Y9 B9 /FRA 1 AMS 0735 0840 E0/319 M9 H3 X0 Q0 N0 V0 S0 MP 645 C4 Z4 S4 B4 M4 H4 Q4 AMS MIA 1020 1400 0.763 12:25 V4 N4 O4 >

When you book a seat on the marketing airline’s flight, for example the flight on line 2 in the availability display above, the system displays the operating airline name immediately below the flight segment as well as a flight service information line.



To display the flight service information from the PNR, enter:

RTSVC

System Response:

* AMADEUS FLIGHT INFO * UA8849 Y FRAMIA 744 LS 0 COMMERCIAL DUPLICATE - OPERATED BY LUFTHANSA MEMBER OF STAR ALLIANCE OPERATIONAL LEG LH 0462 DEPARTS TERMINAL 1 CHECK-IN /LUFTHANSA >

This display advises you that UA8849 is a commercial duplicate leg operated by LH0462.

You can display flight service information from the availability display using the DO entry. Refer to Planned Flight Information on page 63.

Code Share - Wet and Dry Lease Agreements

When a Wet or Dry Lease agreement exists an airline hires the aircraft and the crew from another airline and markets the flight under its own 2-letter airline code. In the availability display these flights are marked with an asterisk (*). The operating airline is shown after the availability line number and immediately before the asterisk; the airline that is selling the seats on the flight is shown after the asterisk.

AN20JUNMUCMXP ** AMADEUS AVAILABILITY - AN ** MXP MALPENSA.IT 81 SU 20JUN 0000 1IQ*LH3902 C9 D9 Z9 I9 R9 Y9 B9 /MUC 2 MXP 1 0900 1025 E0/DH3 1:25 M9 H9 X9 Q9 N9 V9 W2 S0 2LH EN5596 C4 D4 Y4 B4 M4 H4 Q4 /MUC 2 MXP 1 1120 1230 0/CR1 1:10 V4 W4 S0 3EN*LH5596 C9 D9 Z9 I9 R9 Y9 B9 /MUC 2 MXP 1 1120 1230 E0/CR1 1:10 M9 H9 X9 Q9 N9 V9 W9 S4 G4

When you book a seat on a code-share flight with a Wet or Dry Lease agreement, the system displays the operating airline name immediately below the flight segment as well as a flight service information line.

RP/NCE1A0990/ 1 LH3902 Y 20JUN 7 MUCMXP HK1 0900 1025 DH8 E 0 1CABIN/1HANDBAG OPERATED BY AUGSBURG AIRWAYS SEE RTSVC >

To retrieve the flight service information from the PNR, enter:

RTSVC


26 Edition 12.0

System Response:

* AMADEUS FLIGHT INFO * LH3902 Y MUCMXP DH3 R 0040 0 OPERATED BY AUGSBURG AIRWAYS DEPARTS TERMINAL 2 ARRIVES TERMINAL 1 9/ NON-SMOKING >

Code Share - Other Operating Carrier

An airline can market a flight under its own flight number, but the flight is operated by another airline. The operating airline does not market its own flight, even though it has its own airline code. This type of flight is marked with an asterisk (*) before the airline code.

In this example KLM (code KL) markets the flights operated by KLM City Hopper (code WA).

AN20NOVAMSBRU/AKL ** AMADEUS AVAILABILITY - AN ** BRU BRUSSELS.BE 234 SA 20NOV 0000 1 *KL1721 Y4 S4 AMS BRU 0700 0745 E0.F70 0:45 2 *KL1723 Y4 S4 AMS BRU 0905 0955 E0.F70 0:50 3 *KL1725 Y4 S4 AMS BRU 1030 1120 E0.F70 0:50 4 *KL1731 Y4 S4 AMS BRU 1555 1640 E0.F70 0:45 5 *KL1735 Y4 S4 B4 M4 K4 L4 AMS BRU 1915 2010 E0.F70 0:55 >

You can make the DO entry to find out who is the operating carrier. This entry is explained in Flight Information on page 63.

For example:

DO1 * 1A PLANNED FLIGHT INFO * KL1721 234 SA 20NOV APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL AMS 0700 SA YSBMHQVKL/R F70 0:45 BRU 0745 SA 0:45 COMMENTS- 1.AMS BRU - OPERATED BY KLM CITYHOPPER 2.AMS BRU - ET/ ELECTRONIC TKT CANDIDATE CONFIGURATION- F70 NO CONFIGURATION SET >

The PNR segment also indicates the operating carrier. For example:

RP/NCE1A0990/ 1 KL1721 Y 20NOV 6 AMSBRU HK1 0700 0745 F70 E 0 OPERATED BY KLM CITYHOPPER ONE PIECE OF CABINLUGGAGE ALLWD OPERATED BY SUBSIDIARY/FRANCHISE >



Joint Flights

A joint flight is a result of a marketing agreement between two airlines that compete over the same route. There is no indicator identifying joint flights in an availability display, only the operating airline’s code and flight number are displayed. However when you sell a seat on a joint flight the system displays the operating and the marketing airlines’ codes next to each other followed by the flight number.

Availability Display:

** AMADEUS AVAILABILITY - AN ** MRU MAURITIUS.MU 152 MO 10JUN 0000 1 UU 102 Y9 S9 B9 V9 /RUN MRU 0800 0845 0/AT7 0:45 2 MK 213 Y3 KL TL VL GR ZR /RUN MRU 1000 1045 0/ATR 0:45 3 MK 221 Y9 K9 T9 VL GR ZR /RUN MRU 1100 1145 0/ATR 0:45 4 MK 241 Y7 KL TL VL GR ZR /RUN MRU 1500 1545 0/ATR 0:45 5 UU 108 Y9 S9 B9 T9 V6 /RUN MRU 1700 1745 0/AT7 0:45 6 MK 261 Y7 KL TL VL GR ZR /RUN MRU 1900 1945 0/ATR 0:45 TO DISPLAY CONNECTIONS ENTER -MD- >

This is the system response after you book a seat on Air Austral flight UU102:

RP/NCE1A0900/ 1UUMK 102 Y 10JUN 1 RUNMRU HK1 0800 0845 AT7 0 R RCFM OBLIGATOIRE/NON SMOKING FLT/NO PETC/SS RESERVE MODIF HO 9/ NON-SMOKING >

Air Mauritius (MK) is Air Austral’s (UU) joint flight partner.

The joint flight information is also stored in the flight information of the flight (the DO entry):

DO1 * 1A PLANNED FLIGHT INFO * UU 102 152 MO 10JUN APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL RUN 0800 MO YSBV/R AT7 0:45 MRU 0845 MO 0:45 COMMENTS- 1.ENTIRE FLT- JOINT FLIGHT UU/MK 2.RUN MRU - 9/ NON-SMOKING CONFIGURATION- AT7 Y 64 >


28 Edition 12.0

Scrolling Commands

HE SCROLL

After you make an initial request for availability, you can use these scrolling entries to move between the various screens, or to request additional availability.

Table: Scrolling Commands

Entry Explanation

M

MD

Move Down to the next screen of information

MU Move Up to the previous screen of information

MT Move to the Top of the availability display

MB Move to the Bottom of the availability display

MO Move Original, or to the first screen of the availability request

MN Move Next, or to an availability for the next day

MY Move Yesterday, or to an availability display for the previous day

MP Redisplay a cleared screen

After you make a scrolling entry to move to a different part of a current availability display or to a different availability display, your original or modified request is shown in the header of the display followed by your most recent type of scrolling or entry.

This is the system response after you enter MD to move to the next page of an availability display:

AN10JUNDUSMUC -MD- ** AMADEUS AVAILABILITY - AN ** MUC MUNICH.DE 151 MO 10JUN 0000 1 IQ 407 C4 J4 H4 Y4 B4 Q2 L2 /DUS AGB 0835 1000 0/DH3 1:25 2 LH1016 C9 D9 Y9 B9 M9 H7 Q0 /DUS MUC 0855 1005 E0/321 1:10 V9 S0 3 LH 828 C9 D9 Y9 B9 M9 H9 Q9 /DUS MUC 0925 1035 E0/320 1:10 V9 W9 S9 4LH:UA3852 C4 D4 Y4 B4 M4 H4 Q4 /DUS MUC 0925 1035 0.320 TR 1:10 V4 W4 S0 T0 K0 L0 G0 5 DI7085 C9 D9 U9 Y9 B9 H9 K9 /DUS MUC 0950 1105 E0/733 1:15 M9 V9 N9 P9 L9 O9 Q9 S9 X9 6DI:BA4885 C9 D9 I9 U9 Y9 B9 H9 /DUS MUC 0950 1105 E0/733 1:15 K9 M9 V9 N9 P9 L9 O9 Q9 S9 X9 7 LH 822 C9 D9 Y9 B9 M9 H9 Q9 /DUS MUC 1020 1130 E0/320 1:10 V9 W9 S9 8 LH 808 C9 D9 Y9 B9 M9 H9 Q9 /DUS MUC 1045 1155 E0/735 1:10 V9 W9 S9 9LH:NZ4590 C4 D4 Y7 B7 M7 H7 Q7 DUS MUC 1045 1155 0.735 TR 1:10 V0 W4 10DI:BA4889 C9 D9 I9 U9 Y9 B9 H9 /DUS MUC 1140 1255 E0/737 1:15 K9 M9 V9 N9 P9 L9 O9 Q9 S9 X9 >



When you reach the last screen of availability for the city pairs and date requested, the system responds with the message:

** AMADEUS AVAILABILITY - AN ** DUS DUSSELDORF.DE 0 WE 09JAN 1842 5*DLX EXCELSIOR HTL ERNST FRST CLASS CGN ALTERN FOR DUS FAIRS 35 MIN FRM DUS FAIRGROUND VALUE RATES SEE >HALWCGN503 NO LATER FLTS -FRA DUS- ENTER A CONNECT POINT /X... FOR MORE >

Table: Scrolling Entries to Retrieve a Previous Availability Display

Entry Explanation

MDAN Move back to the previous display and Down to the next screen of information

MUAN Move back to the previous display and Up one screen

MTAN Move back to the Top of the previous display

MBAN Move back to the Bottom of the previous display

MOAN Move back to the first page of the Original availability request

MPAN Move back to the Previous availability display

Note: You can use any of the four availability transaction codes (AN, AD, AA, or AE) in these scrolling entries.


30 Edition 12.0

Availability Options

To customize your availability display, you can add options to any of the availability entries. The options can be added individually, or all in the same entry

Table: Availability Options

Option/Indicator Use To Display Entry Example

Specific Airline

/A

Availability for a specific airline AN19JUNLHRMAD0800/AIB

You can enter up to three airline codes, including YY, separated by a comma.

Availability for a specific airline and flight number

AN19JUNLHRMAD/AIB3161

Availability for a specific airline and flight number plus any connections to a specific airline

AN19JUNROMJFK/AAF361,BA

Availability for a specific airline and flight number plus any connections to any airline

AN19JUNROMJFK/AAF381,YY

Except Specific Airline

/A-

Availability excluding a specific airline

AN19JUNLHRMAD0800/A-IB

You can enter up to three airline codes, separated by a comma.

Operating Airline Only

/A+

Availability for an operating airline AN19JUNLHRMAD0800/A+IB

You can enter up to three airline codes, separated by a comma.

Number of Seats

/B

Availability for a specific number of seats

AN15MAYCDGNCE0800/B8

Booking Class

/C

Availability for a specific booking class

AN19DECROMGVA1600/CY

Availability for several classes of service. In case of connections at least one of the classes specified must be open for sale or waitlist on each segment.

AN19DECROMGVA1600/CY,M,L

You can enter up to three classes separated by a comma.

Availability for several classes of service. In case of connections at least one of the classes specified must be open for sale or waitlist on at least one of the segments.

AN19DECROMGVA1600/CY,M,+

You can enter up to two classes with the plus sign.

Availability for several classes of service. All classes specified must be open for sale or waitlist on all segments.

AN19DECROMGVA1600/CY-M-L

You can enter up to three classes separated by a dash




Flight Display

/D

Display availability for a specific flight display: charter flights (C) only, charter flights and scheduled flights (M), or scheduled flights (S) only

AN19DECROMGVA1600/DM

Flight Type

/F

Display availability limited to: non-stop (N), direct (D), or connecting (C) flights

Display meal flights only

AN18AUGSINHKG0900/FN

AN18AUGSINHKG0900/FM

Screen Width

/H- (horizontal)

Expand the screen width to 79 columns

Reduce the screen width to 64 columns

AN19FEBLHRJFK1100/H-ON

AN19FEBLHRJFK1100/H-OFF

Screen Length

/V- (vertical)

Expand the availability display to show a maximum of 12 flights

Reduce the availability display to show a maximum of 6 flights

AN18JUNCDGLIS0900/V-ON

AN18JUNCDGLIS0900/V-OFF

Specific Cabin

/K

/K+

Availability for booking classes corresponding to a specific cabin in the aircraft

Availability for a connecting flight that might not have the requested cabin

The cabin qualifiers are:

First class (F)

Business class (C)

Economy (Y)

Economy sub-class economy/coach premium (W)

Economy Classes excluding the economy/coach premium sub-class (M)

AN19FEBLHRJFK1100/KY

AN19FEBLHRJFK/KF+

You can enter up to two cabin preferences, separated by a comma.

Online Connection

/O

Availability showing connections on the same airline for all flights

AN19MAYZRHJFK0800/O

Time Format

/T

Availability showing the flight times in (12) 12-hour clock, or (24) 24-hour clock

AN19MAYZRHJFK0800/T12


32 Edition 12.0


Connecting Point

/X

Display availability over a specific connecting point

AN13MAYNCEMIA1200/XCDG

You can enter a maximum of two connecting points.

Display an availability over a specific connecting point with a minimum connecting time of 120 minutes

AN13MAYNCEMIA1200/XCDG120

When you use the connecting city option /X, and do not specify a connecting time, the system displays the flights based on the minimum connecting time.

Except Connecting Point

/X-

Display availability excluding a specific connecting point

AN13MAYNCEMIA1200/X-CDG

You can enter a maximum of two connecting points

Display Sequence

/Z

Display by either the European Union (EU) regulations, or the U.S. Department of Transportation (DOT) regulations

EU:

AN29SEPSVOATL0900/ZEU

DOT:

AN29SEPSVOATL9A/ZUS

Time Window Display flights for a specified number of hours before and after the time in your entry

AN12JUNLHRFRA1000/W2,3

Expanded Screen Display

An expanded screen gives you additional information not contained in the 64 column availability display. For example:

1. An expanded Amadeus availability identification line with the destination city or airport code and name, the destination country code, and the destination state code (if applicable)

2. Airport terminal information next to the airport code

3. On-time performance indicators (US airlines on their domestic routes)

4. Seven classes of service displayed on the first line

Note: The /V- and /H- options are only available to selected markets and networks. Some terminals may not support this function.



Availability 7-Day Search

You can search for flights for a 7-day range from the date you specify in the availability entry. This entry is useful for:

• Peak travel times

• Limited frequency

To request a 7-day search display, enter a slash (/) after the availability transaction code. For example:

AN / 20JUNDUSMIA

System Response:

**FIRST FLIGHT AVAILABLE 21JUN** DUS MIA ** AMADEUS AVAILABILITY - AN ** MIA MIAMI.USFL 163 FR 21JUN 0000 1 LT 900 C4 M9 W9 T9 Y0 H0 Q0 /DUS B MIA 1150 1545 0/332 9:55 K0 G0 L0 N0 B0 V0 >

The header line advises you of the date when the first flight is available (21JUN). The system begins its search from the date in your entry, and in this case the first available flight is on June 21st.

When the system cannot find a flight it responds with the message:

**NOT AVAILABLE 08FEB-15FEB** SEA NOU USE SCHEDULE DISPLAY -SN- OR MODIFY OPTIONS /A../C >

Note: Flights that are available for waitlist only on all segments will not appear in the 7-day search availability display.


34 Edition 12.0

Scrolling Commands for 7-Day Search Availability

HE SCROLL

After you make an initial request for a 7-day search availability, you can use scrolling entries to move between the various screens, or to request additional availability.

Table: Scrolling Commands for 7-day Search

Entry Explanation

M

MD

Move Down to the next screen of information

MU Move Up to the previous screen of information

MT Move to the Top of the availability display

MB Move to the Bottom of the availability display

MO Move Original, or to the first screen of the availability request

MN Move Next, or to an availability seven days in the future

MP Redisplay a cleared screen

Table: Scrolling Commands to Return to the Previous 7-day Search

To retrieve a previous 7-day search availability display after you have made another entry, use the following scrolling entries:

Entry Explanation

MDAN/ Move back to the previous display and Down to the next screen of information

MUAN/ Move back to the previous display and Up one screen

MTAN/ Move back to the Top of the previous display

MBAN/ Move back to the Bottom of the previous display

MOAN/ Move back to the first page of the Original availability request



Requesting a Display by the Day of the Week

You can request an availability or schedule display by the day of the week, using either the 2-letter abbreviation or the numeric day of the week. To request flights for Monday, enter:

ANMO/CDGLHR - or - AN1/CDGLHR

System Response:

** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB 5 MO 14JAN 0000 1 BA 301 C9 D9 Y9 B9 H9 K9 M9 /CDG 1 LHR 4 0655 0715 E0/319 1:20 L9 V9 N9 O9 Q9 S9 2AF:BE5102 C4 D4 Y4 S4 K4 M4 Q4 CDG2F LHR 2 0700 0710 0*319 1:10 WL IL 3 AF1070 C5 D3 Y9 S9 K9 H9 T9 /CDG2F LHR 2 0700 0710 E0/319 1:10 M6 V6 L6 Q6 GR BR 4 AF2670 C9 D5 Y5 S5 KL HL TL /CDG2F LHR 2 0730 0750 E0/320 1:20 GR BR 5AF:BE5106 C4 D4 Y4 S4 KL ML QL CDG2F LHR 2 0730 0750 0*320 1:20 WL IL 6 BA 303 C9 D9 Y9 B9 H9 K9 M9 /CDG 1 LHR 4 0745 0815 E0/752 1:30 L9 V9 N9 O9 Q9 S9 7AF:BE5110 C4 D4 Y4 S4 KL QL WL CDG2F LHR 2 0800 0825 0*321 1:25 IL 8 AF1170 C9 D9 Y9 S9 KL HL TL /CDG2F LHR 2 0800 0825 E0/321 1:25 GR BR 9AF:BE5114 C4 D4 Y4 S4 K4 M4 W0 CDG2F LHR 2 0900 0925 0*320 1:25 IL >

You can also use this entry to request a carrier-preferred display. For example, to request a Lufthansa display for flights on Tuesday, enter:

ANLHTU/MUCLHR -or- ANLH2/MUCLHR

System Response:

** LUFTHANSA - AN ** LHR HEATHROW.GB 6 TU 15JAN 0000 1 LH4690 C9 D9 Y9 B9 M4 H4 Q2 /MUC LHR 2 0720 0830 E0/733 2:10 V2 S0 2 LH4660 C9 D9 Y9 B9 M9 H9 Q9 /MUC LHR 2 1015 1125 E0/320 2:10 V9 W9 S9 3 LH4550 C9 D9 Y9 B9 M9 H9 Q9 /MUC LHR 2 1300 1415 E0/320 2:15 V9 W9 S9 4 LH4500 C9 D9 Y9 B9 M9 H9 Q9 /MUC LHR 2 1455 1605 E0/733 2:10 V9 W9 S9 5 LH4540 C9 D9 Y9 B9 M9 H9 Q9 /MUC LHR 2 1810 1920 E0/320 2:10 V9 W9 S9 6 LH4560 C9 D9 Y9 B9 M9 H9 Q9 /MUC LHR 2 1915 2025 E0/320 2:10 V9 W9 S9 7 LH4454 C9 D9 Y9 B9 M9 H9 Q9 /MUC AMS 1500 1630 E0/735 V9 W9 S9 BD:LH6590 C4 D4 Y4 B4 M4 H4 Q4 /AMS LHR 1 1710 1725 0/734 3:25 V4 S4 8 LH 847 C9 D9 Y9 B9 M9 H9 Q9 /MUC CGN 1 1440 1550 E0/321 V9 W9 S9 LH5944 C5 D5 Y5 B3 M2 H1 Q1 /CGN 1 LHR 2 1655 1710 E0/CR7 3:30 V1 S0 >


36 Edition 12.0

Multi-airport City

If you specify the code for a city that is served by more than one airport, the availability will show flights for all of those airports. To restrict availability to a single airport for a multi-airport city, use the airport code (not the city code) in your request entry.

If you enter a city code that is the same as the airport code for that city, such as HOU for Houston city and Houston Hobby airport, the system will use the city code by default.

When the airport code is the same as the city code, but you only want to display flights from a single airport, add the plus sign (+) after the city code. For example, enter:

AN 17MAY ATLHOU+

System Response:

AN17MAYATLHOU+ ** AMADEUS AVAILABILITY - AN ** HOU HOBBY.USTX 47 MO 17MAY 0000 ** CP HOU096 CROWNE PLAZA HOUSTON DWNTWN*RTS FR 169USD WKDY ** 89USD WKND*IN HEART OF DWNTWN* TO BOOK: >HACPHOU09633MAY 1 DL 239 Y7 B7 M7 H7 Q7 K7 L7 ATL S HOU 0817 0931 E0/738 6 2:14 U7 T7 2 FL 293 A4 J4 Y4 B4 M4 K4 Q9 ATL N HOU 0915 1030 0 717 4 2:15 V4 T4 L4 R4 E4 3EV*DL4178 Y7 B7 M7 H7 Q7 K7 L0 ATL S HOU 0955 1119 E0/CRJ 6 2:24 U7 T0

When the airport code is the departure airport, enter:

AN 15NOV HOU+ATL



Alliances

GG ALLIANCES

Star Alliance

You can request an availability display that is controlled by Star Alliance and that only shows flights operated by Star Alliance members. You display the Star Alliance display using the same entry as for a single carrier-preferred display, but with the Star Alliance code *A.

For example:

AN*A15DECAMSBKK

System Response:

AN*A15DECAMSBKK ** STAR ALLIANCE - AN ** BKK BANGKOK.TH 259 WE 15DEC 0000 THERE IS ONLY ONE REAL CHOICE: THE STAR ALLIANCE NETWORK - WITH 88 NEW DESTINATIONS AS WE WELCOME US AIRWAYS ABOARD IN 2004! 1CL*LH4675 C9 D9 Z9 I9 R9 Y9 B9 /AMS FRA 1 1205 1315 E0/CR7 M9 H9 X9 Q9 N9 V9 W9 S2 TG:LH9714 F4 A4 C4 D4 Z4 Y4 B4 /FRA 1 BKK 1 1410 0620+1 0/747 12:15 M4 H4 Q0 V0 S0 2 LH4681 C9 D9 Z9 I0 R0 Y9 B9 /AMS FRA 1 1955 2105 E0/321 M9 H9 X9 Q9 N9 V9 W9 S9 LH:TG7823 F4 A4 C4 D4 Y4 B4 M0 /FRA 1 BKK 2 2200 1410+1 0/744 12:15 S0 3 LH4681 C9 D9 Z9 I0 R0 Y9 B9 /AMS FRA 1 1955 2105 E0/321 M9 H9 X9 Q9 N9 V9 W9 S9 LH 744 F9 A9 O5 C9 D9 Z9 I0 /FRA 1 BKK 2 2200 1410+1E0/744 12:15 R0 Y9 B0 M0 X0 N0 S0 4LH:TG7681 F0 C0 D0 Y0 B0 M0 H0 /AMS FRA 1 1830 1940 0/320 TR Q0 S0 V0 TG 923 F9 A8 P7 C9 D9 J9 Z9 /FRA 1 BKK 1 2115 1255+1E0/747 12:25 Y9 B9 M9 H9 QL T9 K9 S9 V0 W0 >

The header line indicates that this is a Star Alliance availability display. The following two lines are available for Star Alliance marketing messages. The rest of the display remains the same.


38 Edition 12.0

Oneworld Alliance

You can request an availability display that is controlled by Oneworld Alliance and that only shows flights operated by Oneworld Alliance members. You display the Oneworld Alliance display using the same entry as for a single carrier-preferred display, but with the Oneworld Alliance code *O.

For example:

AN*O19NOVBRUMIA

System Response:

AN*O19NOVBRUMIA ** ONEWORLD - AN ** MIA MIAMI.USFL 233 FR 19NOV 0000 1 BA 389 J9 C9 D9 I9 Y9 B9 H9 /BRU LHR 4 0730 0755 E0/320 K9 M9 R9 V9 L9 S9 O9 BA 207 F9 A9 J9 C9 D9 I8 W9 /LHR 3 MIA 0940 1425 E0/744 12:55 T9 Y9 B9 H9 K9 M9 R9 V9 N9 L9 S9 Q9 O9 2 AA 171 J7 D7 I2 Y7 B7 W7 G7 /BRU JFK 8 1000 1225 E0.763 H7 K7 M7 S7 L7 V7 N7 Q6 O4 AA 933 F7 A7 J5 D5 Y7 B7 W7 /JFK 8 MIA 1353 1708 E0.AB6 N 13:08 G7 H7 K7 M7 S7 L7 V7 N7 Q6 O4 3BA:AA6423 J7 D7 Y7 B7 W7 H7 K7 /BRU LHR 4 0730 0755 0.320 TR M0 S0 L0 V0 N0 Q0 O0 AA 057 F7 A4 J7 D7 I5 Y7 B7 /LHR 3 MIA 0955 1440 E0.777 13:10 W7 G7 H7 K7 M0 S0 L0 V0 N0 Q0 O0 4 BA 389 J9 C9 D9 I9 Y9 B9 H9 /BRU LHR 4 0730 0755 E0/320 K9 M9 R9 V9 L9 S9 O9 AA 057 F7 A4 J7 D7 I5 Y7 B7 /LHR 3 MIA 0955 1440 E0.777 13:10 G7 H7 K7 M2 V0 L0 S0 Q0 N0 W0 O0 5 BA 391 J9 C9 D9 I9 Y9 B9 H9 /BRU LHR 4 1055 1115 E0/320 K9 M9 R9 V9 N9 L9 S9 Q9 O9 BA 209 F9 A9 J9 C9 D9 I9 W9 /LHR 3 MIA 1330 1815 E0/744 13:20 T9 Y9 B9 H9 K9 M9 R9 V9 L9 S9 >

The header line indicates that this is a Oneworld Alliance availability display. The rest of the display remains the same.



Sky Team

You can request an availability display that is controlled by Sky Team and that only shows flights operated by Sky Team members. You display the Sky Team display using the same entry as for a single carrier-preferred display, but with the Sky Team code *S.

For example:

AN*S15OCTPARMEX

System Response:

AN*S15OCTPARMEX ** SKYTEAM - AN ** MEX MEXICO CITY.MX 198 FR 15OCT 0000 SKYTEAM CARING MORE ABOUT YOU 1AM:AF 432 J9 C4 DL ZL Y9 B9 K9 /CDG2E MEX 1030 1640 0/762 13:10 H9 W9 T9 V9 GR UR 2 AM 006 J9 A9 D0 Y9 B9 M9 S9 /CDG2E MEX 1030 1640 0/762 13:10 K9 Q9 N9 H9 X8 T8 L8 V3 3 AF 438 P9 F6 A2 J9 C9 D9 Z9 /CDG2E MEX 1315 1755 E0/744 11:40 Y9 B9 K9 H9 W9 T9 V9 L9 GR UR 4AF:AM8038 J7 A7 D0 Y9 B9 M9 S9 /CDG2E MEX 1315 1755 0/747 11:40 K9 Q9 N9 H4 X0 T0 L0 V0 5AF:DL8266 C7 D7 I0 Y7 B7 M7 H7 CDG2E JFK 1 1315 1515 E0/773 Q7 K7 L7 U7 T7 AM 403 J9 A9 D2 Y9 B9 M9 S9 /JFK 1 MEX 1630 2050 E0/757 14:35 K9 Q9 N9 H9 X9 T9 L9 V9 6 DL 029 J7 D7 I7 Y7 B7 M7 H7 CDG2E ATL S 1155 1525 E0/777 Q7 K7 L0 U0 T0 AM 637 J9 A9 D9 Y9 B9 M9 S9 /ATL S MEX 1725 2010 E0/M80 15:15 K9 Q9 N9 H9 X9 T9 L9 V9 >

The header line indicates that this is a Sky Team availability display. The following line is available for Sky Team marketing messages. The rest of the display remains the same.


40 Edition 12.0

Carrier-preferred Availability

A carrier-preferred availability provides you with a biased availability display for an Amadeus Access Airline. It is controlled by the target airline. The carrier-preferred display is available for those carriers that have a carrier-preferred display agreement with Amadeus. This display enables an individual airline to display flights of its choice and flights it encourages its own agents to sell. The display can include:

• Flights of the specific airline, even though other airlines may offer an earlier service.

• Flights operated by the airlines chosen affiliates.

• Flights that are normally excluded from a display due to lengthy flying time, or excessive mileage.

To request a carrier-preferred display, enter the airline code after the availability transaction code. For example:

AN AF 13MAY PARLON

System Response:

ANAF13MAYPARLON ** AIR FRANCE - AN ** LON LONDON.GB 43 TH 13MAY 0000 1WX*AF5018 C9 D9 Z9 YL SL BL KL /ORY W LCY 0730 0730 E0/142 1:00 HL GR 2 AF2670 C9 D9 Z8 Y9 S9 B9 K9 /CDG2F LHR 2 0730 0750 E0/321 1:20 H9 T9 V9 L9 R9 M9 Q6 GR 3 AF1170 C9 D9 Z9 Y9 S9 B9 K9 /CDG2F LHR 2 0800 0825 E0/320 1:25 H9 T9 V9 L9 R9 M9 Q9 U9 W9 E9 A9 GR 4WX*AF5020 C9 D9 YL SL BL KL HL /ORY W LCY 0845 0845 E0/142 1:00 GR 5 AF1270 C9 D9 Z9 Y9 S9 B9 K9 /CDG2F LHR 2 0900 0925 E0/319 1:25 H9 T9 V9 L9 R9 M9 Q9 U9 W9 E9 A9 GR 6 AF1370 C9 D9 Z9 Y9 S9 B9 K9 /CDG2F LHR 2 1000 1020 E0/320 1:20 H9 T9 V9 L9 R9 M9 Q9 U9 W9 E9 A9 N9 GR 7WX*AF5022 C9 D9 Z9 Y9 S9 B9 K9 /ORY W LCY 1200 1200 E0/142 1:00 H9 T9 V9 L9 M9 Q9 W9 E9 GR 8 AF1570 C9 D9 Z9 Y9 S9 B9 K9 /CDG2F LHR 2 1200 1215 E0/320 1:15 H9 T9 V9 L9 R9 M9 Q9 U9 W9 E9 A9 N9 GR 9 AF1670 C9 D9 Z9 Y9 S9 B9 K9 /CDG2F LHR 2 1300 1310 E0/320 1:10 H9 T9 V9 L9 R9 M9 Q9 U9 W9 E9 A9 N9 GR 10 AF1870 C9 D9 Z9 Y9 S9 B9 K9 /CDG2F LHR 2 1500 1510 E0/320 1:10 H9 T9 V9 L9 R9 M9 Q9 U9 W9 E9 A9 N9 GR >

When you use this entry, the system checks the Display Preference Record for the airline and the city pair and displays the flights accordingly. If a record does not exist, the system displays a neutral availability.

If you use this entry and the airline is a Direct Access airline, the system responds with:

USE1XX >



If the airline is neither an Amadeus Access Airline or a Direct Access airline, the system responds with:

NOT SUPPORTED >

Dual-City Pair Availability

You can request dual-city pair availability in one entry. The system searches for any combination of non-stop, direct, or connecting flights for each half of the dual-city routing. You can use any one of the four availability or schedule transaction codes.

To request a round-trip availability, enter an asterisk (*) and the return date at the end of your entry. For example:

AN 23SEP CDGLHR * 25SEP

Note: If you omit the date, the system automatically displays return flights departing one hour before 1800 on the same day.

System Response:

** AMADEUS AVAILABILITY - AN ** LHR HEATHROW.GB 256 MO 23SEP 0000 1 BA 301 C9 D9 Y9 B9 H9 K9 M9 /CDG 1 LHR 4 0655 0705 E0/319 1:10 L9 V9 O9 Q9 S9 2 AF1070 C9 D9 Y9 S9 K9 H9 T9 /CDG2F LHR 2 0700 0710 E0/320 1:10 GR BR 3 AF2670 C9 D9 Y9 S9 K9 H9 T9 /CDG2F LHR 2 0730 0750 E0/733 1:20 GR BR 4 BA 303 C9 D9 I9 U4 Y9 B9 H9 /CDG 1 LHR 4 0740 0805 E0/752 1:25 K9 M9 L9 V9 N8 O9 Q9 S9 X9 5 AF1170 C9 D9 Y9 SL K9 H9 T9 /CDG2F LHR 2 0800 0825 E0/321 1:25 M9 V9 L9 Q9 W2 I2 GR BR ** AMADEUS AVAILABILITY - AN ** CDG CHARLES DE GAUL.FR 258 WE 25SEP 0000 11BA:QF3302 J9 D9 Y9 B9 H9 K9 M9 /LHR 4 CDG 1 0620 0825 0/757 TR 1:05 L9 S9 V9 O9 Q9 N0 X0 12 BA 302 C9 D9 Y9 B9 H9 K9 M9 /LHR 4 CDG 1 0620 0825 E0/752 1:05 L9 V9 O9 Q7 S9 13BD:LH6715 C4 D4 Y4 B4 M4 H4 Q4 /LHR 1 CDG 1 0635 0900 0/735 1:25 V4 W4 S4 >


42 Edition 12.0

Features of the display are:

• Outbound flights are shown on the upper section of the display, inbound flights on the lower section.

• Outbound flights begin with line number 1, and inbound flights begin with line number 11.

• Each availability display has a header line detailing the type of display, number of days between current date and departure date, day of the week, date, and time.

Note: If you have 12-line screen capability, a maximum of 6 flights can appear in each display.

Table: Additional Dual-city pair Availability Entries

Entry Displays

AN23SEPCDGLHR* Round-trip availability for the same date

AN20JUNDUSMUC*+5 Round-trip availability with the return date specified by the number of days later than the departure date.

AN12OCTMADLHR*MANBCN Availability between two different city pairs, for the same date

AN12OCTMADLHR*15OCTMANBCN Availability between two different city pairs, with different dates

AN12OCTCDGFRA*MUC Open-jaw availability for the same date

The system displays a CDG to FRA availability and a MUC to CDG availability.

AN12OCTCDGFRA*15OCTMUC Open jaw availability with different dates

When you use the scrolling entries to request additional screen displays, both displays are modified.

You use special scrolling commands on a dual-city pair availability display. These entries show additional flights for either the first city pair (upper display section), or the second city pair (lower display section).

Table: Scrolling Entries for Dual City Pair Availability

1st City Pair 2nd City Pair Explanation

MDF MDS Move Down

MUF MUS Move Up

MNF MNS Move Next (following day)

MYF MYS Move Yesterday (previous day)

You can use the availability options to customize your dual-city pair availability request.



If you want to use the same option for each city pair, you do not need to specify it again. The system automatically applies the same options that were entered for the first city pair to the second city pair. For example:

AN12OCTMADGVA/AIB*

If you want to specify a different option for each city pair, you must enter it in each part of the entry. For example:

AN12OCTMADGVA/FC*15OCT/CY

Table: Dual City Pair Entries With Options

The first example is for round-trip availability, the second example is for dual-city pair availability:

Option Entry Example

Specific Airline AN12OCTMANBCN/AAF*13NOV/ASN

AN12OCTMANBCN/AAF*13NOVMADLHR/AIB

Number of Seats AN23SEPMADCDG/B8*25SEP/B5

AN23SEPMADCDG/B8*25SEPNCEBCN/B5

Booking class AN23SEPGVAZRH/CC*11OCT/CY

AN23SEPGVAZRH/CC*11OCTAMSSTO/CY

Online Connection AN15MAYROMBRU/O*18MAY

AN215MAYROMBRU/O*18MAYGVACDG

Connecting Point AN10JUNMUCJFK/XFRA*15JUN/XCDG

AN10JUNMUCJFK/XFRA*15JUNMIAFRA/XCDG

Flight Type AN3FEBDUBNYC/FD

AN3FEBDUBNYC/FN*23FEBNYCDUB/FD

7-Day Search AN3FEBAMSNYC*//MIACDG


44 Edition 12.0

Layover Connection

You can request an availability display that shows only those connections that include an overnight stop en route (layover).

To request a layover connection, enter:

AL01MAYKMGJKT

System Response:

AL01MAYKMGJKT ** AMADEUS LAYOVER - AL ** JKT JAKARTA.ID 11 SA 01MAY 0000 1 TG 613 C3 D1 J1 Z1 Y0 B0 M0 /KMG I BKK 1 1520 1630 0/AB6 IR H0 Q0 T0 K0 S0 V0 W0 TG 433 C9 D8 J8 Z8 Y9 B9 M9 /BKK 1 CGK 2 0755+1 1125+1 0/AB6 21:05 H9 Q9 T9 K9 S9 V9 W9 2 TG 613 C3 D1 J1 Z1 Y0 B0 M0 /KMG I BKK 1 1520 1630 0/AB6 IR H0 Q0 T0 K0 S0 V0 W0 TG 413 C9 D9 J9 Z9 Y0 B0 M0 /BKK 1 CGK 2 1115+1 1625+1 1/333 26:05 H0 Q0 T0 K0 S0 V0 W0 NO MORE LATER FLTS 01MAY KMG JKT >

Such connections do not appear in a normal availability display since they exceed the maximum ground time set by European Union regulations.

Airlines wishing to submit such connections maintain their own specific city pair records in Amadeus.



Displaying Connecting Points

When you are not sure of a logical connecting point between two cities, you can display the connecting points that are stored in Amadeus for a specific city pair. This is for informational purposes only.

You can use the connecting points displayed in an availability or schedule request. Not all possible connecting cities are displayed, only the ones that meet the neutral selection rules established by Amadeus for this display.

To request connecting points for a specific city pair, enter:

DX CDGANC

System Response:

DXCDGANC PAR-ANC MEFT 1300 GEN 1 CONNECTION POINT ATL BOS CHI CVG DFW DTT FRA HOU LAX NYC SEA SEL SFO WAS 2 CONNECTION POINTS AMS-MSP AMS-SEA CHI-DEN CHI-DTT CHI-MSP CPH-SEA CVG-MSP FRA-FAI LON-CHI LON-MSP LON-SEA NYC-MSP PIT-DTT SFO-SEA YTO-DTT * NO MORE ITEMS TO DISPLAY >

Note: There may be connecting points in the DX list that do not have flights when you use them in an availability or schedule request. This is because they are unrealistic routings, but still within the selection rules.

Table: Explanation of System Response


PAR-ANC Associated city codes, if airport codes were used in the entry, or the city codes used in the entry

MEfT 1300 Maximum elapsed flying time in minutes

Note: This figure is used as a limit to avoid building connections that are too long.

GEN Indicates that these connections are generated by Amadeus based on neutral rules

Note: Connections generated in this way are selected because the origin and destination are a frequently requested city pair. Connections displayed without this indicator are based on connecting points requested by the airlines.

1 CONNECTION POINT Single connection point cities, in alphabetical order


46 Edition 12.0


2 CONNECTION POINTS Double connection point cities, in alphabetical order

You can also specify a connecting city if you think that this is a possible connecting point. For example:

DXCDGANC/LAX

System Response:

DXCDGANC/LAX PAR-ANC MEFT 1300 GEN 1 CONNECTION POINT LAX * NO MORE ITEMS TO DISPLAY >

You can also specify the number of legs for the list of connecting points.

DXCDGANC/3

System Response:

DXCDGANC/3 PAR-ANC MEFT 1300 GEN 2 CONNECTION POINTS AMS-MSP AMS-SEA CHI-DEN CHI-DTT CHI-MSP CPH-SEA CVG-MSP FRA-FAI LON-CHI LON-MSP LON-SEA NYC-MSP PIT-DTT SFO-SEA YTO-DTT * NO MORE ITEMS TO DISPLAY >



Changing an Availability Display

HE AC

You can change any portion of an existing availability display using the transaction code AC. You have the ability to:

• Change the city pairs, date, and/or time

• Change the existing options

• Change the display type

• Change carrier-preferred displays

• Change round-trip or dual-city pair availability

• Display return availability

Table: Entries to Change an Availability Display

Here are the entries you can make:

Entry Changes

ACMAD Origin airport or city code

AC//DUS Destination airport or city code

ACCDGLHR Origin and destination airport or city codes

AC20SEP Date

AC5 Date to five days later

AC-3 Date to three days earlier

AC1600 Time

AC/AAF Preferred airline

AC/AYY To a display of all airlines

AC/A+AF To a display of the operating airline only

AC/B8 Number of seats required

AC/CF Preferred booking class

AC/C To no class-of-service preference after a previous preferred class-of-service display

AC/KY Preferred cabin

AC/O To online connections

AC/NSJO To a continuation availability display

AC/XFRA Connecting city

AC/FC Flight type


48 Edition 12.0

Entry Changes

ACLH/ From a neutral display to a carrier-preferred display

AC1A/ From a carrier-preferred display to a neutral display

Table: Entries to Change a Dual-city Pair Display

You can change a dual-city pair availability using the same entries that you make to change a single availability request:

Entry Changes

AC25MAR* Information in the first display

AC*19JUN Information in the second display

AC19MAY*25MAY Information in both displays

AC* A single availability to a dual-city pair availability

ACF The first half of the dual-city pair availability display to a single availability display

ACS The second half of the dual-city pair availability display to a single availability display

Table: Entries to Change a Carrier-preferred Display

These entries change carrier-preferred displays:

Entry Changes

ACIB/ One carrier-preferred display to another

ACADLH/ Display type and preferred carrier

ACAN

AC1A/

Back to a neutral display, for travel agencies

Back to a neutral display, for airlines

Table: Entries to Request Return Availability

Here are the entries to request return availability:

Entry Requests

ACR Return availability for the same date

ACR23MAR Return availability for a different date

ACR6 Return availability for a specific number of days after the outbound trip

ACR23MAY1800 Return availability for a specific date and time

ACR/13OCT Return availability with the 7-day search option



Changing an Availability Display to a Fare Display

When you have an availability display on your screen, you can use a shortcut entry to request a fare display.

This availability display illustrates this entry.

AN19FEBLHRFCO ** AMADEUS AVAILABILITY - AN ** FCO FIUMICINO.IT 325 SA 19FEB 0000 1 AZ 201 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 0705 1035 E0/321 2:30 K7 V7 T7 N7 L7 2 BA 548 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 0725 1055 E0/320 2:30 K9 M9 R9 V9 N9 L9 S9 Q9 O9 3 AZ 203 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1025 1355 E0/321 2:30 K7 V7 T7 N7 L7 4 BA 554 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 1030 1400 E0/320 2:30 K9 M9 R9 V9 N9 L9 S9 Q9 O9 5 AZ 205 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1215 1545 E0/321 2:30 K7 V7 T7 N7 L7 6 BA 560 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 1235 1605 E0/320 2:30 K9 M9 R9 V9 N3 L9 S9 Q9 O9 7 BA 556 J9 C9 D9 I9 Y9 B9 H9 /LHR 1 FCO C 1410 1735 E0/320 2:25 K9 M9 R9 V9 N9 L9 S9 Q9 O9 8 AZ 207 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1735 2105 E0/321 2:30 K7 V7 T7 N7 L7 9 AZ 211 C7 D7 I7 Y7 B7 M7 H7 /LHR 2 FCO C 1805 2135 E0/321 2:30 K7 V7 T7 N7 L7 >

To request a fare display for the airline on line 1, enter:

ACFQ1

System Response:

FQDLHRFCO/D19FEB/AAZ AF AY BA BD ET KL LG LH LO TAX MAY APPLY LX OK OS RG SK SN 2G /YY*AG SURCHG MAY APPLY-CK RULE ROE 0.541386 NEAREST 1.00 GBP 19FEB05**19FEB05/AZ LONROM/NSP;EH/TPM 898/MPM 1077 NEW ALITALIA -VISIT ITALY FARE- (VITALY3-VITALY4-VITALY5) ..........THE BEST WAY TO FLY WITHIN ITALY................ LN FARE BASIS OW GBP RT B PEN DATES/DAYS AP MIN MAX R 01 DVALUE 5856 D - - - + - - 12M R 02 BVALUE 4272 B - - - + - - 12M R 03 COWEU 425 C - - - + - - - M 04 CRTEU 773 C - - - + - - - R 05 CRT 651 C - - - + - - 12M R 06 DRTGB7 591 D NRF - - + - - - R 07 YB 294 Y + - - + + - - R 08 YRTGB 556 Y - - - + - - - R 09 IRTGB7 471 I NRF - - + - - - R 10 BPXGB7 404 B NRF - - + + - - R 11 MPXGB7 304 M NRF - - + - - - R 12 HSXGB7 244 H NRF - - + + - - R 13 KSXGB7 183 K NRF - - + + - - R >

The header line indicates the FQD entry that the system made to request the fare display. The date and city pairs in the availability correspond to the dates and cities in the fare display.

To return to your availability display, enter:

MPAN


50 Edition 12.0

Direct Access

HE DIRECT

HE DIR AIRLINE CODE

Direct Access provides you with direct access to the reservation systems of some airlines. Using standard Amadeus entries, you can obtain current information on the availability of seats through a connection between Amadeus and the airline.

Most airlines offer a higher level of access than Direct Access. However, if an airline is implemented in Standard Access but also supports Direct Access, you are recommended to make reservations using Direct Access.

By accessing the reservation system of the airline directly, you can sell the last seat available on a flight without the airline rejecting the booking after end transaction. Flights can be sold even if they are on a request basis or are showing waitlist status on other types of Amadeus displays. You can see up to a maximum of 26 classes of service in a Direct Access display.

Any Amadeus user has the ability to directly access the inventory systems of the airlines that have a Direct Access agreement with Amadeus. You can find out if an airline supports Direct Access from its GGPCA page.

For example:

GGPCAOA

System Response:

PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL OA - OLYMPIC AIRLINES ACCESS LEVEL : FUNCTION LEVEL : SYSTEM USER : ACCESS INDICATOR : * RECORD RETURN : RRA LAST SEAT AVAIL INDIC. : CARRIER PREFERRED DISP : SEAT MAP : YES AMADEUS ACCESS SELL : INTERACTIVE SEAT MAP : DYNAMIC SCHEDULE UPD : ASR DAYS IN ADV : 340 NUMERIC AVAIL UPDATE : ASR HOURS IN ADVANCE : 1 AMADEUS DYNAMIC AVAIL. : BP ISSUANCE DAYS IN ADV : 000 BP ISSUANCE HOURS IN ADV : 00 DIRECT ACCESS : YES TKT NBR TRANSMISSION : YES PNR CLAIM : STANDARD ACCESS : YES SUPPORT PASSIVE SEGMENT : YES PASSIVE SEGM NOTIFICATION : YES FOR DECODING ENTER : SUPPORT SERVICE SEGMENT : GGPCALDEC (FOR MENU) SUPPORT DELETE SEGMENT : YES GGPCALDEC1 (FOR ACCESS) FREQUENT FLYER : GGPCALDEC2 (FOR FUNCTION) OPERATIONAL MVT/DIV FLIFO : >



An asterisk (*) appearing between the number of stops and the equipment type code on an availability display identifies an airline that is implemented in Standard Access and that also supports Direct Access.

AN01JANLONATH/AOA ** AMADEUS AVAILABILITY - AN ** ATH ATHENS.GR 256 SA 01JAN 0000 1 OA 260 C4 Y4 M4 L4 N4 K4 X4 LHR 2 ATH 1225 1800 0*734 3:35 Q4 V4 B4 2 OA 270 C4 Y4 M4 L4 N4 K4 X4 LHR 2 ATH 1635 2210 0*AB6 3:35 QR V4 BR 3 OA 266 C4 Y4 M4 L4 N4 K4 X4 LHR 2 ATH 2215 0350+1 0*AB6 3:35 Q4 V4 B4 >

Some Amadeus Access airlines also support a Direct Access request even though they support a higher level of access. In this case the asterisk (*) is not shown on the availability display.

When you know that the airline has a Direct Access agreement with Amadeus, enter the number 1 followed by the 2-letter airline code. You can only use the availability by departure time (AD) transaction code.

1OAAD14SEPLONATH

1 Direct Access transaction code

OA Airline code

AD Transaction code

14SEPLONATH Date and city pair

System Response:

1OAAD14SEPLONATH ** OA - OLYMPIC AIRWAYS ** 147 TU 14SEP 21 OA 260 C4 Y7 M7 L7 N7 LHR ATH 1220 1755 0 EQP K7 XL Q7 V6 BL 22 OA 270 C4 Y7 M7 L7 N7 LHR ATH 1635 2210 0 EQP K7 XL Q6 V7 BL 23 OA 266 C4 Y7 M7 L7 N7 LHR ATH 2215 0350+1 0 EQP K7 XL Q7 V6 BL 24 OA 274 C4 Y7 M7 L7 N7 LGW SKG 1725 2235 0 EQP K2 XL Q7 VL B6 OA 901 C4 Y7 M7 L7 K7 SKG ATH 0705+1 0800+1 0 EQP B2 25 OA 274 C4 Y7 M7 L7 N7 LGW SKG 1725 2235 0 EQP K2 XL Q7 VL B6 OA 903 C4 Y7 M7 L7 K7 SKG ATH 0835+1 0930+1 0 EQP B2 26 BD 103 C9 D9 Y9 S9 K9 LHR AMS 0825 1030 0 321 M9 H9 Q9 V9 W9 OA 152 C4 Y7 M7 L7 N7 AMS ATH 1240 1700 0 EQP K7 XL QL V5 BL >

After requesting a Direct Access display, you have three minutes in which to book a seat. If you exceed this time and attempt to sell from the Direct Access display, the system displays the warning message:

REQUEST NEW AVAILABILITY (city pairs) >


52 Edition 12.0

You can change from an Amadeus availability display to a Direct Access display.

Table: Entries to Change to Direct Access

Entry Changes

ACL2 Flight on availability line 2 to a Direct Access display

ACL1/2 Connecting flight on availability line 1 to a Direct Access display

ACL3/1-2 Connecting flight on availability line 3 to a Direct Access display for both flights

ACL2Y Flight on availability line 2 to a Direct Access display for Y class

ACL2/2C Connecting flight on availability line 2 to a Direct Access display for C class

When you request a Direct Access availability display from a normal availability display, the system automatically clears your screen and only displays the Direct Access information.

To change to another Direct Access display on the same date and city pair for a different airline, enter:

1AI/


AI Airline code

/ Slash

If you first request direct access, then switch to an Amadeus availability or schedule display, the following entry allows you to return to the direct access display previously shown. For example:

1YY/

This entry can also be combined with a time, in either 12-hour or 24-hour clock format. For example:

1YY/1600 -or- 1YY/4P

If you use the ACL entry for an Amadeus Access airline that does not support Direct Access, the system responds with a carrier-preferred display.

For example, you have the following availability displayed on your screen:

AN10JANFRADEL/FN ** AMADEUS AVAILABILITY - AN ** DEL DELHI.IN 10 FR 10JAN 0000 1 LH 760 F1 A1 C0 D0 Z0 Y0 B0 /FRA 1 DEL 2 1330 0115+1E0/744 7:15 2LH:AI6760 J4 FRA 1 DEL 2 1330 0115+1 0*747 7:15 3 AI 164 J4 C4 D4 WR YR VR BR FRA 2 DEL 2 1525 0435+1 0*74D 8:40 HR KR LR MR GR NO LATER FLTS -FRA DEL- ENTER A CONNECT POINT /X... FOR MORE >



When you make the ACL entry for airline AI, the system response is a Direct Access display:

1AIAD10JANFRADEL0325P ** AI - AIR INDIA ** 010 FR 10JAN SEE FLIFO FOR SHARED FLIGHTS 21* AI6760 J2 WC HC KC LC FRA DEL 1330 0115+1 0 B74 MC 22 AI 164 J4 C4 D4 W2 YC FRA DEL 1525 0435+1 0 74D BC HC KC LC MC VC GL 23 AF1019 C9 D9 Y9 S9 K9 FRA CDG 0725 0845 0 320 H9 T9 M9 V9 L9 Q9 WS I9 NS * AI7148 J3 W1 Y1 B1 H1 CDG DEL 1030 2305 0 343 K1 L1 M1 24 OS 128 C9 D9 J9 Y9 B9 FRA VIE 0800 0925 0 321 M9 H9 Q9 V9 W9 S9 * AI6033 J3 WC HC KC LC VIE DEL 1050 2215 0 332 MC - ON AI-AF COSH 8000 SERIES BK M CLASS, - ONLY ON AF BK IN I FOR INDIVI < G FOR GRPS >

However, when you make the ACL entry for LH, the system response is a carrier-preferred display:

ANLH10JANFRADEL0130P ** LUFTHANSA - AN ** DEL DELHI.IN 10 FR 10JAN 1330 1 LH 760 F1 A1 C0 D0 Z0 Y0 B0 /FRA 1 DEL 2 1330 0115+1E0/744 7:15 NO MORE LATER FLTS 10JAN FRA DEL >

You can use the standard availability scrolling entries in a Direct Access display. Each entry must be preceded by the letter 1 and the two-letter airline code. For example:

1COMD


54 Edition 12.0

Schedule Displays

HE SCH

A schedule display contains flights for all airlines that submit schedule data to Amadeus irrespective of the availability status of their flights. They are ordered in the same hierarchy as availability displays.

The transaction code for a schedule display is S. You can use the same options offered with the availability function.

Table: Schedule Display Entries

Entry Displays

SN 19OCT CDG LHR 0900 Neutral schedule display

SD 19JUN MAD LIS 0800 Departure time schedule display

SA 9FEB ROM BOM 1600 Arrival time schedule display

SE 11NOV ZRH GVA 1400 Elapsed time schedule display

SN AF 13MAY PAR LON Carrier-preferred schedule

SN/ 08FEB ANC NOU Schedules with a 7-day search option

SN 23SEP CDG LHR * 25SEP Round-trip schedules

SN 23SEP MAD LIS * BCN CDG Dual-city pair schedules

The following features are unique to a schedule display:

• Airlines that have an availability and sales agreement with Amadeus display the classes of service, even when they are closed for sale.

• Airlines that do not have an availability and sales agreement with Amadeus are not shown in the display. To request a schedule for these airlines, you must add the /A option to the end of your schedule display entry.



Shuttle Flights

A schedule display can contain shuttle flights. When a flight or class of service is designated as a shuttle service, the availability or schedule display shows the class without an availability status. You can also identify shuttle flights when the availability or schedule display shows an E or U class of service.

This availability display illustrates a shuttle service.

AN30DECBCNMAD/AIB ** AMADEUS AVAILABILITY - AN ** MAD MADRID.ES 0 MO 30DEC 1713 NH HOTELS OFFERS SPECIAL WINTER PROMOTIONS IN BARCELONA AND MADRID FROM 65 EUROS *BOOK NS HOTELS* 1 IB2627 C9 D9 I6 YR BR HR KR /BCN B MAD 2 1755 1905 E0/M87 1:10 MR LR SR QR OR VR NR 2 IB6965 C0 D0 /BCN B MAD 1 1855 2005 E0/320 1:10 3 IB3967 C9 D9 I9 Y9 B9 H9 K9 /BCN B MAD 2 2040 2150 E0/320 1:10 M8 L7 S7 Q5 O4 V3 N2 4 IB6841 F6 A6 J9 D9 I9 Y9 B9 /BCN B MAD 1 2130 2240 E0/321 1:10 H9 K9 M9 L9 S9 Q9 O9 V9 N9 5 IB6991 C9 D9 I9 Y9 B9 H9 K7 /BCN B MAD 1* 2130 2240 E0/320 1:10 M6 L6 S5 Q3 O2 VR NR 6 IB2245 E C Y B /BCN C MAD 3 2245 2355 0/752 1:10 TO DISPLAY CONNECTIONS ENTER -MD- >

Here are some important points to remember when selling a shuttle flight:

• For standard access airlines, selling a shuttle flight is restricted.

• For Amadeus Access airlines, the short sell entry is restricted, and a long sell entry is used. The airline may or may not accept the booking. If the booking is not accepted the appropriate warning message is displayed.

• From a Direct Access display, when an availability status is shown, the short sell entry is allowed and the long sell entry is restricted.

You use the open segment entry (SO) to add a shuttle flight to a PNR for information, fares, or ticketing purposes.

To issue a ticket for a PNR containing shuttle flights only, you use the temporary ticketing mode (TY entry).


56 Edition 12.0

Timetable Displays

HE TN

Timetable displays contain flights of all airlines between a specific city pair for a one-week period. The display shows you the frequency of flights between two airports and indicates which airlines operate on a particular day of the week.

The timetable display includes details of the period of operation of flights by their effective and discontinue dates. They are ordered in the same hierarchy as availability displays.

Timetable displays only contain flights for participating carriers. If you want the display to include non-participating carriers, you must add the /A option to your entry.

Timetable display entries are in the same format as availability and schedule displays. You access them using the letter T for the transaction code.

Table: Timetable Entries

Entry Displays

TN 19OCT CDG LHR 0900 Neutral timetable display

TD 19JUN MAD LIS 0800 Departure time timetable display

TA 9FEB ROM BOM 1600 Arrival time timetable display

TE 11NOV ZRH GVA 1400 Elapsed time timetable display

You make the following entry:

TN 19MAY LHR MUC 0900

System Response:

** AMADEUS - TN ** MUC MUNICH.DE 19MAY0x 26MAY0x 1 LH4525 D LHR 2 MUC 0730 1015 0 31MAR0x 26OCT0x 320 1:45 2BA:QF3948 126 LHR 1 MUC 0815 1105 0 01APR0x 19OCT0x 319 1:50 3BA:QF3948 345 LHR 1 MUC 0815 1105 0 03APR0x 18OCT0x 319 1:50 4 BA 948 D LHR 1 MUC 0815 1105 0 03APR0x 20OCT0x 319 1:50 5BA:QF3948 7 LHR 1 MUC 0815 1105 0 31MAR0x 20OCT0x 319 1:50 6 BA 958 D LHR 1 MUC 0920 1205 0 31MAR0x 29MAR0x 319 1:45 7BA:QF3958 X57 LHR 1 MUC 0920 1205 0 01APR0x 26OCT0x 319 1:45 8LH:BD3283 D LHR 2 MUC 0925 1210 0 31MAR0x 26OCT0x 320 1:45 9 LH4707 D LHR 2 MUC 0925 1210 0 31MAR0x 26OCT0x 320 1:45 10 BA 950 D LHR 1 MUC 1050 1340 0 01APR0x 20OCT0x 319 1:50 11LH:NZ4595 45 LHR 2 MUC 1220 1505 0 03JAN0x --- 320 1:45 12LH:NZ4595 67 LHR 2 MUC 1220 1505 0 05JAN0x --- 321 1:45 >



Here are the first two lines of the display:

** AMADEUS - TN ** MUC MUNICH.DE 19MAY0x 26MAY0x 1 LH4525 D LHR 2 MUC 0730 1015 0 31MAR0x 26OCT0x 320 1:45

Table: Explanation of System Response


** AMADEUS TN ** Distribution system identifier and the type of display

MUC Destination city or airport code

MUNICH Destination city or airport

DE Country code and state code (if applicable) of destination city or airport

19MAY0X 26MAY0X Date range of the display

1 Timetable line number

LH4525 2-letter airline code and flight number

D Days of operation

The days of operation can be displayed in the following way:

Display Operates

D Daily

2 Tuesday only

X7 Every day except Sunday

The days are numbered as follows:

Number Day

1 Monday

2 Tuesday

3 Wednesday

4 Thursday

5 Friday

6 Saturday

7 Sunday

LHR 2 Departure city code and terminal information

MUC Arrival city code

0730 1015 Departure and arrival times

0 Number of stops en route

31MAR0X 26OCT0X Effective and discontinue dates

When three dashes (---) appear in the discontinue date column, it indicates this flight operates indefinitely.


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320 Equipment type code

01:45 Elapsed flying time

Table: Additional Timetable Entries

Entry Requests

TN13MARMUCFRA0900/MO A timetable display for a specific day of the week (/MO):

TN13MARMUCFRA0900/ALH A timetable display for a specific airline (/ALH)

You can specify up to three airlines in your entry.

Note: You can use any of the timetable display transaction codes with the above entries.



Changing Availability, Schedule, and Timetable Displays

HE AC HE SC HE TC

You can change any existing availability, schedule, or timetable display to any other type of availability, schedule, or timetable display.

Table: Entries to Change Availability Displays

Entry Changes Any Availability Display To

ACAN A neutral display

ACAD A display by departure time

ACAA A display by arrival time

ACAE A display by elapsed time

Table: Entries to Change Schedule Displays

Entry Changes Any Schedule Display To

SCSN A neutral display

SCSD A display by departure time

SCSA A display by arrival time

SCSE A display by elapsed time

Table: Entries to Change Timetable Displays

Entry Changes Any Timetable Display To

TCTN A neutral display

TCTD A display by departure time

TCTA A display by arrival time

TCTE A display by elapsed time


60 Edition 12.0

Table: Entries to Change an Availability or Timetable Display to a Schedule Display

Entry Changes To

ACSN

TCSN

A neutral schedule display

ACSD

TCSD

A schedule display by departure time

ACSA

TCSA

A schedule display by arrival time

ACSE

TCSE

A schedule display by elapsed time

Table: Entries to Change a Schedule or Timetable Display to an Availability Display

Entry Changes To

SCAN

TCAN

A neutral availability display

SCAD

TCAD

An availability display by departure time

SCAA

TCAA

An availability display by arrival time

SCAE

TCAE

An availability display by elapsed time

Table: Entries to Change an Availability or Schedule Display to a Timetable Display

Entry Changes To

ACTN

SCTN

A neutral timetable display

ACTD

SCTD

A timetable display by departure time

ACTA

SCTA

A timetable display by arrival time

ACTE

SCTE

A timetable display by elapsed time



After you use an AC, TC, or SC transaction code to change your current availability display, the modified availability request entry is shown in the header of the new display followed by the transaction code you have made in your change entry.

Here is an example of a neutral availability display:

AN10JUNFRASFO ** AMADEUS AVAILABILITY - AN ** SFO SAN FRANCISCO.USCA 151 MO 10JUN 0000 1 LH 454 F9 A9 C9 D9 Y9 B9 M9 /FRA 1 SFO I 1010 1225 E0/744 11:15 H9 Q9 V9 W9 S9 2LH:UA3505 F4 C4 D4 Y4 B4 M4 H4 /FRA 1 SFO I 1010 1225 0.744 11:15 Q4 V4 W4 S0 T0 K0 L0 G0 A0 3UA:LH9052 F4 A4 C4 D4 Y4 B4 M4 /FRA 1 SFO I 1345 1620 0/777 11:35 H4 Q4 V4 W4 S4 4 UA 901 F9 C9 D9 Y9 B9 M9 H9 /FRA 1 SFO I 1345 1620 E0.777 11:35 Q9 V9 W9 S9 T0 K9 L9 G0 A8 5 LH 492 F4 A4 C9 D9 Y8 B8 M1 /FRA 1 YVR M 1305 1410 E0/343 H0 Q0 V0 S0 AC:UA3389 F4 Y9 B9 M9 H9 Q9 V9 /YVR M SFO S 1520 1737 E0.737 13:32 W4 S0 T0 K0 L0 G0 A0 6LH:BD3224 C4 D4 S4 K4 M4 L4 V4 /FRA 1 LHR 2 0815 0855 0/321 Q4 W4 BA 285 F9 A8 J9 D9 W9 T9 Y9 /LHR 4 SFO I 1025 1320 E0/744 14:05 B9 K9 M9 L9 O9 S9 7 LH4536 C9 D9 Y9 B9 M9 H9 Q9 /FRA 1 LHR 2 0815 0855 E0/321 V0 S0 BA 285 F9 A8 J9 D9 W9 T9 Y9 /LHR 4 SFO I 1025 1320 E0/744 14:05 B9 K9 M9 L9 O9 S9 >

To change from a neutral availability display to a neutral schedule display, enter:

ACSN

This is the system response:

SN10JUNFRASFO -AC- ** AMADEUS SCHEDULES - SN ** 151 MO 10JUN 0000 1 LH 454 F9 A9 C9 D9/FRA SFO 1010 1225 E0/744 11:15 Y9 B9 M9 H9 Q9 V9 W9 S9 2LH:UA3505 F4 C4 D4 Y4/FRA SFO 1010 1225 0.744 11:15 B4 M4 H4 Q4 V4 W4 S0 T0 K0 L0 G0 A0 3 UA 901 F9 C9 D9 Y9/FRA SFO 1345 1620 E0.777 11:35 B9 M9 H9 Q9 V9 W9 S9 T0 K9 L9 G0 A8 4UA:LH9052 F4 A4 C4 D4/FRA SFO 1345 1620 0/777 11:35 Y4 B4 M4 H4 Q4 V4 W4 S4 5 LH 492 F4 A4 C9 D9/FRA YVR 1305 1410 E0/343 Y8 B8 M1 H0 Q0 V0 WC S0 AC:UA3389 F4 Y9 B9 M9/YVR SFO 1520 1737 E0.737 13:32 H9 Q9 V9 W4 S0 T0 K0 L0 G0 A0 6 LH4536 C9 D9 Y9 B9/FRA LHR 0815 0855 E0/321 M9 H9 Q9 V0 WC S0 BA 285 F9 A8 J9 D9/LHR SFO 1025 1320 E0/744 14:05 W9 T9 Y9 B9 K9 M9 L9 O9 QC S9 7LH:BD3224 C4 D4 S4 K4/FRA LHR 0815 0855 0/321 M4 L4 V4 Q4 W4 BA 285 F9 A8 J9 D9/LHR SFO 1025 1320 E0/744 14:05 W9 T9 Y9 B9 K9 M9 L9 O9 QC S9 >


Chapter 2

Flight Information

HE DO

Flight information (FLIFO) provides you with two types of information:

• Planned Flight Information

• Latest known Operational Flight Information

Planned Flight Information

Planned Flight information provides you with operational data on a specific flight and date. Information that can be contained in a flight information display includes the following:

• Stops en route

• Meals

• Class of service

• Traffic restrictions

You can request flight information for any flight or date, or as a follow-up entry to an availability display.

To request flight information as a follow-up entry, enter DO followed by the flight line number, for example DO5.

To request flight information for a specific flight and date enter:

DOLH961/11APR

DO Flight information transaction code

LH4424 Airline code and flight number

/15APR Slash, followed by the date. If you omit the date, the system assumes today’s date.


64 Edition 12.0

System Response:

DO3 * 1A PLANNED FLIGHT INFO * LH4424 25 FR 15APR APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL MUC 1145 FR CDZIR/S YB/R 320 2:35 MHXQNVWSGKL/R T/R MAD 1420 FR 2:35 COMMENTS- 1.MUC MAD - DEPARTS TERMINAL 2 2.MUC MAD - ARRIVES TERMINAL 1 3.MUC MAD - 9/ NON-SMOKING 4.MUC MAD - ET/ ELECTRONIC TKT CANDIDATE CONFIGURATION- 320 C 142 >

After the system repeats your entry, it displays the header line. This indicates the planned flight information, airline code and flight number, the number of days before departure that the flight information was requested for, the day of the week for the departure, and the date of departure.

Here is an explaination of the components of the remainder of the display:


APT

MUC

MAD

Airport column and the 3-letter codes of the airports en route

ARR

1420

Arrival time column and the arrival times at the respective airports

DY

FR

Arrival day of the week column and the 2-character day of the week indicator

DEP

1145

Departure time column and the departures times at the respective airports

DY

FR

Departure day of the week column and the 2-character day of the week indicator

Chapter 2 Flight Information



CLASS/MEAL

CDZIR/S

MHXQNVWSGKL/R

T/R

Classes of service and meal code column indicating the classes of service available on that leg of the flight and the meals that are served

The meal codes are:

B Breakfast

K Continental Breakfast

L Lunch

D Dinner

S Snack

O Cold Meal

H Hot Meal

M Meal (non-specific)

R Refreshment

C Alcoholic Beverages, Complimentary

F Food for Purchase

P Alcoholic Beverages, for Purchase

Y Duty Free Sales Available

N No Meal Service

V Refreshments for Purchase

G Food and Beverages for Purchase

EQP

320

Equipment type column and the equipment code

GRND Ground time column and the ground time at that particular airport, expressed in hours and minutes

EFT

2:35

Elapsed flying time column and the elapsed flying time of each leg of the flight

TTL

2:35

Total flying time column, which includes the elapsed flying times and the ground times

Below the flight details is the COMMENTS section. All comments about this flight are listed in this section and numbered. The 1-, 2-, or 3-digit numbers preceding the text are SSIM predefined operational message numbers. You can ignore these numbers as they identify the text appearing to the right of the number.

COMMENTS- 1.MUC MAD - DEPARTS TERMINAL 2 2.MUC MAD - ARRIVES TERMINAL 1 3.MUC MAD - 9/ NON-SMOKING 4.MUC MAD - ET/ ELECTRONIC TKT CANDIDATE


66 Edition 12.0

The last line of the display indicates the equipment type, and the actual seating configuration of the aircraft.

CONFIGURATION- 320 C 142

Note: The flight information display can vary from airline to airline.

When you do not know the flight number, you can obtain flight information by entering the approximate departure or arrival time:

DO SK1000 /D /10JUL CPHLHR

DO Flight information transaction code

SK Airline code

0930 Approximate time of departure

/D Slash followed by the departure indicator

D - for Departure

A - for Arrival

/10JUL Slash, followed by the departure or arrival date

CPHLHR Origin and destination airport/city codes

Note: The system searches for flights within 15 minutes on either side of the time in your entry. If it cannot find a match, it automatically displays a schedule of flights by departure time.

Table: Short-cut Entries to Display Flight Information

Entry Explanation

DO1 Flight information for one segment in the PNR

DO1,4 Flight information for segments 1 and 4 in a PNR

DO1-4 Flight information for segments 1 through 4 in a PNR

DO2 Flight information for the flight on line 2 of an availability or schedule display

DO1/2 Flight information for the second flight on line 1 of an availability or schedule display

DO1/1,2/2 Flight information for the first flight on line 1 and the second flight on line 2

DO22 Flight information for a direct access availability display

DO22/2 Flight information for the second flight on a direct access availability display

Chapter 2 Flight Information


Operational Flight Information

HE DO

Operational flight information provides you with up-to-date information on the operation of a specific flight before, during, and after departure. It is available for flights today and up to three days in the past.

You can request operational flight information directly from an availability or schedule display when that is indicated in the display.

When additional flight information exists for a flight, an asterisk appears before the departure time.

SN31MARVIELHR ** AMADEUS SCHEDULES - SN ** LHR HEATHROW.GB 0 WE 31MAR 1529 ** *MC* 5* GROSVENOR HOUSE LONDON JOINS MARRIOTT INTERNATIONAL ** BOOK MC OR EM -7 DAYS ADVP PROMO RTS FM GBP139 >HAMCLONGHM 1OS:BD2801 FLT DEPARTED /VIE LHR 2* 0705 0845 0/321 2:40 2 OS 451 FLT DEPARTED /VIE LHR 2* 0705 0845 E0/321 2:40 3BA:QF3618 FLT DEPARTED /VIE LHR 4* 0740 0915 0/319 TR 2:35 4 BA 699 FLT DEPARTED /VIE LHR 4* 0740 0915 E0/319 2:35 5 BA 697 FLT DEPARTED /VIE LHR 4* 1140 1300 E0/319 2:20 6VO*OS 453 FLT DEPARTED /VIE LHR 2* 1150 1315 E0/F70 2:25 7 OS 461 FLT DEPARTED /VIE LHR 2* 1330 1450 E0/320 2:20 8OS:BD2811 FLT DEPARTED /VIE LHR 2* 1330 1450 0/320 2:20 >

To display operational flight information for flight OS451 on line 2, enter:

DO 2

System Response:

DO2 * OPERATIONAL FLIGHT INFO * OS 451 0 WE 31MAR CITY INFO HOUR (LOCAL) VIE LEFT THE GATE 0747 TOOK OFF 0803 ESTIMATED TIME OF ARRIVAL 0855 LHR LHR AIRCRAFT LANDED 0909 ARRIVED 0922 * 1A PLANNED FLIGHT INFO * OS 451 0 WE 31MAR APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL VIE 0705 WE CDJIR/B YB/S 321 2:40 MHQXGVWSNEK/S LT/S LHR 0845 WE 2:40 COMMENTS- 1.VIE LHR - ARRIVES TERMINAL 2 2.VIE LHR - 9/ NON-SMOKING 3.VIE LHR - ET/ ELECTRONIC TKT CANDIDATE >

The top half of the display indicates the operational flight information and the bottom half of the display shows the planned operational information.

You can only display actual flight operational information for airlines that enter it directly into the distribution system. You can find this out from the airline's GGPCA page.


68 Edition 12.0

For example:

PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL OS - AUSTRIAN ACCESS LEVEL : FUNCTION LEVEL : SYSTEM USER : YES ACCESS INDICATOR : / RECORD RETURN : RRA LAST SEAT AVAIL INDIC. : / CARRIER PREFERRED DISP : YES SEAT MAP : AMADEUS ACCESS SELL : YES INTERACTIVE SEAT MAP : YES DYNAMIC SCHEDULE UPD : YES ASR DAYS IN ADV : 362 NUMERIC AVAIL UPDATE : YES ASR HOURS IN ADVANCE : 00 AMADEUS DYNAMIC AVAIL. : BP ISSUANCE DAYS IN ADV : 000 BP ISSUANCE HOURS IN ADV : 00 DIRECT ACCESS : TKT NBR TRANSMISSION : YES PNR CLAIM : YES STANDARD ACCESS : SUPPORT PASSIVE SEGMENT : PASSIVE SEGM NOTIFICATION : FOR DECODING ENTER : SUPPORT SERVICE SEGMENT : GGPCALDEC (FOR MENU) SUPPORT DELETE SEGMENT : YES GGPCALDEC1 (FOR ACCESS) FREQUENT FLYER : YES GGPCALDEC2 (FOR FUNCTION) OPERATIONAL MVT/DIV FLIFO : YES >

You can display operational flight information for certain Direct Access airlines using the entry:

1CEDO408/01DEC


CE Airline code

DO Transaction code

408 Flight number

/01DEC Slash and date

System Response:

1CEDO408/01DEC ** CE - NATIONWIDE ** FLIGHT NR DATE BOOKING CLASSES CE 408 01DEC04 WE C Y J D W Z M L S H K T B V U X Q ROUTING TML TIME DC EQU EQO COC CAC ETI OFD 1 JNB A *** **** 737 CE CE CE EN D *** 1205 MEAL C-/ Y-/ INFLIGHT SERVICE 9 2 DUR A *** 1305 D *** **** ) >

Since you are accessing the airline's database directly, operational flight information is displayed in the airline’s own format.


Chapter 3

Minimum Connecting Time

HE DM

You can display the minimum connecting time to show the minimum amount of time required to make connections between flights at airports or between airports. You can request the minimum connecting times for:

• Specific airline(s) at a specific city

• Multiple airports serving the same city

• Different types of connections

Basic Entry

To request the minimum connecting times at a specific airport, enter:

DM NCE

System Response:

DMNCE/10JAN02 NCE STANDARD MINIMUM CONNECTING TIMES NCE-NCE FROM - TO D/D D/I I/D I/I CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM HMM HMM HMM 1- 1 035 045 045 045 2- 1 100 100 100 100 1- 2 100 100 100 100 2- 2 035 045 045 045 CK SPECIFIC CARRIER FOR EXCEPTIONS TO STANDARD CONNECTING TIMES PRECLEARANCE MAY APPLY >

The system repeats your entry and then advises you that these are standard minimum connecting times for Nice.


70 Edition 12.0

The connection type codes are shown on line three of the system response.

Table: Connection Type Codes

Code Connection Type

D/D Domestic to Domestic

D/I Domestic to International

I/D International to Domestic

I/I International to International

Table: Explanation of Line 4 of the System Response


CC Airline code column

FLTN Flight number column

-FLTR Flight range column

ORGN Origin column

EQP Equipment column

TM Terminal column

DEST Destination column

HMM Hour and minute column

There are two important points to remember when reading a minimum connection time display:

• When three dashes (---) appear, it indicates that a minimum connecting time is not applicable.

• Hours are shown in the format 100 for one hour, and 120 for one hour twenty minutes.

You can also add a date to your entry. For example:

DMNCE/15DEC

Table: Minimum Connecting Times on the System Response

Time From Connection Type

35 Minutes Terminal 1 to Terminal 1 Domestic to Domestic

1 Hour Terminal 2 to Terminal 1 Domestic to International

1 Hour Terminal 1 to Terminal 2 International to Domestic

45 minutes Terminal 2 to Terminal 2 International to International

Chapter 3 Minimum Connecting Time


Table: Additional Minimum Connecting Time Entries

Entry Displays MCT For

DM LON A multi-airport city

DM LGW-LHR Two different airports

DM CDG2A A specific arrival terminal

DM CDG-2B A specific departure terminal

DM CDG2A-2B A specific arrival and departure terminal

DM ORYW-CDG2B Specific terminals at different airports in the same city

DM BA/LHR A specific inbound airline

DM AF/CDG/AF Online connections at a specific airport

DM AF/CDG/LH Interline connections at a specific airport

DM AF/CDG2A-2B/CO Interline connections between different terminals at the same airport

DM AF/CDG2A-ORYW/CO Interline connections between different terminals at different airports in the same city

DM AF/CDG-ORY/LH Interline connections between two different airports

Note: You can add a date to any of the entries above.

Table: Minimum Connecting Time Entries from an Availability Display or a PNR Segment

Entry Displays MCT From

DM4 Line 4 of an availability or schedule display, or for the first connecting flight of a 2 flight connection

DM4/2 Line 4 for a connecting flight with more than two legs, for the second connecting flight

DM2*12 A dual-city pair availability or schedule display for the connecting time between the flight on line 2 and the flight on line 12

DM1 A PNR flight segment between the flight on line 1 and the flight on line 2

DM1/3 A PNR flight segment between the flight on line 1 and the flight on line 3

Note: You cannot add a date to any of the entries above.


72 Edition 12.0

Flight Tracking

The minimum connecting time calculation can be affected if the minimum connecting time of one or both of the flights is based on flight tracking data supplied by the airline, rather than the country codes. If minimum connecting time flight tracking information has been applied to calculate the minimum connecting time, you will see an information message at the end of the display as follows:

FLIGHT TRACKING APPLIED >

If you specify transfer types in your entry, the system does not compute the real transfer type. If you specify transfer types that are different from those that would have been applied automatically, the system responds with the following message:

UNEXPECTED TRANSFER INDICATORS ENTERED >

If you put transfer types in your entry when flight tracking would otherwise have been applied, the system responds with the following message:

FLIGHT TRACKING EXISTS D/D WOULD HAVE BEEN APPLIED >

The D/D indicates the type of connection (domestic to domestic) that would have been used.

Chapter 3 Minimum Connecting Time


Specific Connection

HE DMS

To request a minimum connecting time for a specific connection, enter:

DMS

System Response:

>DMS/OFF BRD/ YY0000/TR/QQQ/EQP - YY0000/TR/QQQ/EQP -- /DDMMMYY

The system displays a mask for you to enter the details of the specific connection.

Table: Explanation of the Components of the Mask


DMS The transaction code is redisplayed

OFF Arrival airport of the inbound flight

BRD Departure airport of the outbound flight

YY0000 Airline code and flight number of the inbound flight

TR Terminal information of the inbound flight

QQQ Origin city of the inbound flight

EQP Equipment code of the inbound flight

- Separator of inbound and outbound flight information

YY0000 Airline code and flight number of the outbound flight

TR Terminal information of the outbound flight

QQQ Destination of the outbound flight

EQP Equipment code of the outbound flight

DDMMYY Date

To complete the entry, you type the required information over each component in the mask and then press Enter:

>DMS/MUCMUC/LH3401/01/IST/320-LH983/TR/DUS/735--/10JAN04


74 Edition 12.0

System Response:

DMS/MUCMUC/LH3401/01/IST/320-LH983/TR/DUS/735--/10JAN04 DMS/MUCMUC/LH3401/01/IST/320-LH0983/ /DUS/735--/10JAN04 MUC-MUC FROM - TO CC FLTN-FLTR ORGN EQPTM-CC FLTN-FLTR DEST EQPTM HMM I/D:035 TERMINAL 01 NOT IN AMADEUS DATABASE FOR LH3401 >

Note: If you do not know some of the information required to fill in the mask, do not delete the current information. The minimum information required in the mask is the OFF (arrival airport), BRD (departure airport) and YY0000 (airline code and flight number) for inbound and outbound flights.


Review

Here is a review of the most frequently used entries that are explained in this module.

Availability Displays

ANLHR Minimum availability request

AN19OCTCDGLHR0900 Neutral availability request

AD15AUGFRACPH0800 Availability display by departure time

AA20JULLHRMAD1600 Availability display by arrival time

AE15MARCDGLON0800 Availability display by elapsed flying time

RTSVC Retrieve flight service information from a PNR

AN19JUNLHRMAD0800/AIB Availability display for a specific airline

AN19JUNLHRMAD0800/A-IB Availability display except for a specific airline

AN19JUNLHRMAD0800/A+IB Availability display for a specific operating airline

AN15MAYCDGNCE0800/B8 Availability display for a specific number of seats

AN19DECROMGVA1600/CY Availability display for a specific booking class

AN19DECROMGVA1600/DM Availability display for a specific type of display order

AN18AUGDUBNYC0900/FN Availability display for a specific flight type

AN19FEBLHRJFK1100/H-ON Availability display expanding the screen width

AN19FEBLHRJFK1100/H-OFF Availability display reducing the screen width

AN19FENLHRJFK1100/KY Availability display for a specific cabin

AN19MAYZRHJFK0800/O Availability display showing online connections

AN19MAYZRHJFK1600/T12 Availability display in a specific time format

AN19FEBLHRJFK1100/V-ON Availability display expanding the screen


76 Edition 12.0

length

AN19FEBLHRJFK1100/V-OFF Availability display reducing the screen length

AN13MAYNCEMIA1200/XCDG Availability display for a specific connecting point

AN13MAYNCEMIA1200/X-CDG Availability display except a specific connecting point

AN29SEPSVOATL0900/ZEU European Union regulations availability display

AN29SEPORDLAC0900/ZUS U.S. Department of Transportation regulations availability display

AN/20JUNDUSMIA 7-day search availability display

ANMO/CDGLHR

AN1/CDGLHR

By day of the week availability display

AN17MAYATLHOU+ Specific airport when the airport code is the same as the city code

AN*A15DECAMSBKK Star Alliance availability display

AN*O19NOVBRUMIA Oneworld Alliance availability display

ANAF13MAYPARLON Carrier-preferred availability display

AN23SEPCDGLHR*25SEP Dual-city pair availability display

AL01MAYKMGJKT Layover connection

DXCDGANC Request connecting points for a specific city pair

Changing an Availability Display

ACMAD Changes origin airport or city code

AC//DUS Changes destination airport or city code

ACCDGLHR Changes origin and destination airport city code

AC20SEP Changes the date

AC5 Changes to a specific number of days later

AC-3 Changes to a specific number of days earlier

AC1600 Changes the time

AC/AAF Changes to a specific airline display

AC/AYY Changes to a display of all airlines

AC/B8 Changes the number of seats required

AC/CF Changes the booking class

AC/C Clears the class-of-service preference

Review


AC/KY Changes the cabin type

AC/O Changes to online connections

AC/NSJO Changes to a connection availability display

AC/XFRA Changes the connecting city

AC/FC Changes the flight type

ACLH/ Changes from a neutral display to a carrier-preferred display

AC1A Changes from a carrier-preferred display to a neutral display

AC25MAR* Changes the information in the first display of a dual-city pair availability

AC*25MAR Changes the information in the second display of a dual-city pair availability

AC19MAY*21JUN Changes the information in both displays of a dual-city pair availability

AC* Changes a single availability display to a dual-city pair availability

ACF Changes the first display of a dual-city pair availability to a single availability display

ACS Changes the second display of a dual-city pair availability to a single availability display

ACIB/ Changes a carrier-preferred availability display to another carrier-preferred availability display for another airline

ACADLH/ Changes the display type for a carrier-preferred availability display

ACR Return availability display for the same date

ACR25JUN Return availability display for a different date

ACR6 Return availability display for a specific number of days from the date in the display

ACR23MAY1800 Return availability display for a specific date and time

ACR/13OCT Return availability display with the 7-day search option

ACFQ1 Changes an availability display to a fare quote display for the airline on line 1

1AAAD14SEPLAXORD0900 Direct Access availability display

1UA/ Changes to another Direct Access display for a different airline

ACL2 Changes a flight on a specific line to a Direct Access availability display

ACL1/2 Changes a connecting flight availability display to a Direct Access availability display


78 Edition 12.0

ACL3/1-2 Changes both flights of a connecting flight availability to a direct Access availability display

1YY/ Returns to a Direct Access display from an Amadeus availability display

Schedule Displays

SN19OCTCDGLHR0900 Neutral schedule display

SD19JUNMADLIS0800 Schedule display by departure time

SA9FEBROMBOM1600 Schedule display by arrival time

SE11NOVZRHGVA1400 Schedule display by elapsed flying time

SNAF13MAYPARLON0900 Carrier-preferred schedule display

SN/08FEBANCNOU 7-day search schedule display

SN23SEPCDGLHR*25SEP Round-trip schedule display

SN23SEPMADLIS*BCMCDG Dual-city pair schedule display

Timetable Displays

TN19OCTCDGLHR0900 Neutral timetable display

TD19JUNMADLIS0800 Timetable display by departure time

TA9FEBROMBOM1600 Timetable display by arrival time

TE11NOVZRHGVA1400 Timetable display by elapsed time

Flight Information

DOLH147 Flight information for the current date

DOLH127/11APR Flight information for a specific flight and date

DOSK0930/D/10JUL Flight information for an approximate time of departure

DOSK0930/A/10JUL Flight information for an approximate time of arrival

DO1 Flight information for a specific segment in the PNR, or from an availability or schedule display

DO1,4 Flight information for multiple segments in a PNR

DO1-4 Flight information for a range of segments

DO22 Flight information from a Direct Access availability display

Review


DO1/2 Flight information for the second flight on a connecting availability or schedule display

1AADOAA133 Direct Access flight information display

Minimum Connecting Time

DMNCE Minimum connecting time at a specific airport

DMNCE/15DEC Minimum connecting time at a specific airport for a specific date

DMLON Minimum connecting time at a multi-airport city

DMLGW-LHR Minimum connecting time between two specific airports

DMCDG2A Minimum connecting time at a specific arrival terminal

DMCDG-2B Minimum connecting time at a specific departure terminal

DMORYW-CDG2B Minimum connecting time at specific terminals between two airports

DMBA/LHR Minimum connecting time for a specific inbound airline

DMAF/CDG/AF Minimum connecting time for online connections at a specific airport

DMAF/CDG/LH Minimum connecting time for interline connections at a specific airport

DMAF/CDG2A-2B/IT Minimum connecting time for interline connections between different terminals at the same airport

DMAF/CDG2A-PRYW/IT Minimum connecting time between different terminals at different airports

DMAF/CDG-ORY/LF Minimum connecting time for interline connections between two different airports

DM4 Minimum connecting from a specific line in a PNR, or an availability or schedule display

DM4/2 Minimum connecting time for a connecting flight with more than two legs

DM2*12 Minimum connecting time from dual-city pair availability or schedule display

DM1/3 Minimum connecting time between two flights in a PNR

DMS Minimum connecting time mask


Index

A Access indicators

Amadeus Access, 9 Amadeus Access Sell, 9 Amadeus access update, 9 Amadeus Direct Access, 9 Amadeus Standard Access, 9

Airline information, 10 Alliances

Oneworld Alliance, 38 Sky Team, 39 Star Alliance, 37

Amadeus availability display, 5 flight information, 63 operational flight information, 67 schedule display, 54 timetable displays, 56

Amadeus Air components, 6 overview, 5

Amadeus Infromation Pages airline information, 10 Arrival time availability, 13 Automatic screen clear, 52 Availability displays

7-day search, 33 airline access indicators, 9 auto screen clear, 52 by arrival time, 13 by day of the week, 35 by departure time, 13 by elapsed time, 13 carrier-preferred, 40 change of gauge flight, 22 changing

carrier-preferred displays, 48 city pairs, 47 date, 47 display type, 47 displays, 59, 60 dual-city displays, 48 existing options, 47 time, 47

code-share flights, 24, 25 connecting flight, 21 connecting points, 45 connection displays, 21 defaults, 13 Direct Access availability display, 50

auto screen clear, 52 changing displays, 52

dual-city pair display, 41 dual-city pairs

options, 42 scrolling commands, 42

flight ordering, 6 flight service information, 25 joint flights, 27 layover connection, 44 multi-airport city, 36 neutral display, 13 Oneworld Alliance, 38

options, 30 class of service, 30 connecting point, 30 display sequence, 30 except connecting point, 30 except specific airline, 30 flight display, 30 flight type, 30 flights with meals, 30 number of seats, 30 online connections, 30 operating airline, 30 screen length, 30 screen width, 30 specific airline, 30 specific cabin, 30 time format, 30

performance indicators, 16 rail services, 22 record locator return, 12 return availability, 48 scrolling commands, 28, 34 shuttle flights, 55 Sky Team, 39 Star Alliance, 37 types of displays, 13 types of flights, 8

C Carrier-preferred display

availability, 40 changing, 48 schedule, 54 timetable, 58

Change of equipment definition, 8 Change of gauge flights, 22 Changing

availability display to fare display, 49 availability displays, 47, 59, 60 carrier-preferred availability display, 48 Direct Access availability displays, 52 dual-city pair availability displays, 48 neutral display sequence, 6 schedule displays, 59, 60 timetable displays, 59, 60

Code-share flights definition, 8 joint flights, 27 leased/blocked space, 24 other operating carrier, 26 wet and dry lease agreement, 25

Connecting flight, 21 Connecting flight definition, 8 Connecting points availability display, 45 Conversion

minimum connecting time, 69

D Day of the week

availability display, 35 Departure time availability, 13 Direct Access, 50

changing displays, 52

Amadeus Air 12.0

82 Edition 12.0

flight information, 68 indicator, 50 operational flight information, 68

Direct flight definition, 8 DOT availability display sequence, 7 Dual-city pair

availability display, 41 schedule display, 54

E Elapsed time availability, 13 Error message

requesting Help, 2 EU availability display sequence, 6

F Fare display

from an availability display, 49 Flight information, 63

by arrival time, 66 by departure time, 66 comments, 65 types, 63

Flight ordering in availability, 6 Flight service information, 25 Flight tracking, 72 Flight types, 8

H Help

from error message, 2 Help desk, 3

J Joint flight definition, 8 Joint flights, 27

L Layover connection, 44 Leased/Blocked Space definition, 8 Looking for help, 3

M Marketing agreements

joint flight, 8 leased/blocked space, 8 wet and dry lease, 8

Minimum connecting time completing the mask, 73 connection type codes, 69 flight tracking, 72 mask, 73 specific connection, 73

Multi-airport city availability display, 36

N Neutral availability, 13 Non-stop flight definition, 8

O Oneworld Alliance availability display, 38

Operational flight information, 67 Direct Access display, 68 indicator, 67

Options changing neutral display sequence, 6 class of service, 30 connecting point, 30 display sequence, 30 dual-city pair availability display, 42 except connecting point, 30 except specific airline, 30 flight display, 30 flight type, 30 flights with meals, 30 number of seats, 30 online connections, 30 operating airline, 30 screen length, 30 screen width, 30 specific airline, 30 specific cabin, 30 time format, 30 timetable displays, 58

P Performance indicators

availability displays, 16 Planned flight information, 63

R Rail service availability displays, 22 Recall entry, 1 Record locator return, 12

explanation, 12 Return availability request, 48

S Schedule displays

7-day search, 54 by arrival time, 54 by departure time, 54 by elapsed time, 54 carrier-preferred display, 54 changing displays, 59, 60 dual-city pair, 54 neutral display, 54

Scrolling commands availability displays, 28, 34 dual-city pair availability display, 42

Seven-day search availability display, 33 schedule display, 54

Shuttle flights, 55 Sky Team availability display, 39 Specific connection

minimum connecting time, 73 Star Alliance availability display, 37

T Timetable displays

by arrival time, 56 by day of the week, 58 by departure time, 56 by elapsed time, 56

Index


changing displays, 59, 60 flight order, 56 neutral display, 56 options, 58

Transaction codes AA, 13 AC, 47, 59 ACL, 52 AD, 13 AE, 13 AL, 44 AN, 13 DM, 69 DMS, 73 DO, 63 DX, 45 HE, 3 HE/, 2 M, 28, 34 MB, 28, 34 MBAN, 28 MBAN/, 34 MD, 28, 34 MDAN, 28 MDAN/, 34 MDF, 42 MDS, 42 MN, 28, 34 MNF, 42

MNS, 42 MO, 28, 34 MOAN, 28 MOAN/, 34 MP, 28, 34 MPAN, 28 MT, 28, 34 MTAN, 28 MTAN/, 34 MU, 28, 34 MUAN, 28 MUAN/, 34 MUF, 42 MUS, 42 MY, 28 MYF, 42 MYS, 42 RE, 1 RL, 12 SA, 54 SC, 59 SD, 54 SE, 54 SN, 54 TA, 56 TC, 59 TD, 56 TE, 56 TN, 56

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AmadeusAirTMe12.0