Amadeus Groups. V1 · PDF fileaf air france standard ggairaf am aeromexico standard ggairam ar aerolineas argentinas mini ... 1.4 group sell

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TURINYS

1 CREATE AND MODIFY GROUP PNR 1

1.1 AMADEUS HELP PAGES ......................................................................................................................... 2

1.2 AIRLINES INFORMATION PAGES ............................................................................................................. 3

1.3 GROUP NAME ELEMENT ........................................................................................................................ 4

1.4 GROUP SELL .......................................................................................................................................... 5

1.5 SELL FROM AVAILABILITY/SCHEDULE DISPLAYS .................................................................................... 6

1.6 DIRECT SELL .......................................................................................................................................... 7

1.7 REBOOK/CANCEL SEGMENT ................................................................................................................... 7

1.8 BOOK FROM DUAL DISPLAY ................................................................................................................... 8

1.9 GROUP FARE SSR ELEMENT.................................................................................................................. 9

1.10 THE COMPLETE PARTY INDICATOR ..................................................................................................... 10

1.11 SEGMENTS SOLD OUTSIDE AMADEUS.................................................................................................. 11

1.12 PASSIVE SEGMENTS ............................................................................................................................. 11

1.13 GHOST SEGMENTS................................................................................................................................ 11

1.14 ASSIGN INDIVIDUAL NAMES ................................................................................................................ 12

1.15 NAME REPORTING ............................................................................................................................... 14

1.16 SEGMENT AND PASSENGER ASSOCIATION............................................................................................ 15

1.17 DELETE INDIVIDUAL NAMES WITHOUT REDUCING SPACE.................................................................... 15

1.18 NAME UPDATE .................................................................................................................................... 18

1.19 PNR HISTORY ..................................................................................................................................... 19

1.20 TRANSMISSION OF NAMES ................................................................................................................... 20

1.21 MANUAL NAME TRANSMISSIONS......................................................................................................... 21

2 SEATING 22

3 MODIFY GROUP SIZE 25

3.1 CANCEL UNASSIGNED NAMES ............................................................................................................. 25

3.2 CANCEL ASSIGNED NAMES.................................................................................................................. 25

3.3 CANCEL ASSIGNED AND UNASSIGNED NAMES..................................................................................... 25

3.4 INCREASE GROUP PNR........................................................................................................................ 27

3.5 COPY PNR AND CREATE AXR LINK.................................................................................................... 28

3.6 CANCEL ALL PNRS IN AXR................................................................................................................. 30

3.7 SPLIT.................................................................................................................................................. 31

3.8 SPLIT UNASSIGNED NAMES.................................................................................................................. 31

3.9 SPLIT INDIVIDUAL NAMES ................................................................................................................... 31

3.10 SPLIT UNASSIGNED AND INDIVIDUAL NAMES ...................................................................................... 31

3.11 SPLIT & CANCEL PARTIALLY CONFIRMED SEATS ................................................................................ 35

4 NON-HOMOGENEOUS CONDITIONS 37

5 TICKETING 41

5.1 NET TICKETING, TST - PASSENGER ADDITION .................................................................................... 44

5.2 MANUAL NET TICKETING .................................................................................................................... 44

5.3 AUTOMATIC NET TICKETING ............................................................................................................... 48

5.4 CONFIDENTIAL TST............................................................................................................................. 50

5.5 TST UPDATE ....................................................................................................................................... 51

1

1 CREATE AND MODIFY GROUP PNR

To handle bookings for large parties of between 10 and 99 passengers, a special type of PNR,

a group PNR, has to be created.

The group PNR must contain the following elements at end of transaction:

• a special group name element

• at least one confirmed group air segment

• a group fare SSR element

• contact and ticketing elements as for non group PNRs

Individual names can be entered at any time using the individual name element entry NM.

2

1.1 Amadeus Help Pages

Help in Amadeus is available under:

HE

INTRODUCTION TO HELP EN 13NOV08 0918Z

HERE ARE THE WAYS YOU CAN FIND THE HELP YOU NEED.

TYPE OF HELP ENTRY EXAMPLE

------------ ----- -------

SPECIFIC SUBJECT HE(SUBJECT NAME) HE HOTELS

SPECIFIC TRANSACTION HE(TRANSACTION CODE) HE HA

TOPICS STARTING WITH H HE(FIRST LETTER) HE H

HELP ON YOUR LAST ENTRY HE/

WHAT'S NEW IN HELP HE UPDATES

HELP ON HELP HE HELP

LIST OF KEYWORDS OR QUICKPATHS FOR A SUBJECT GP QPS

THE NEXT SCREEN GIVES YOU A LIST OF SUBJECTS AVAILABLE IN HELP

>MD

MD

INTRODUCTION TO HELP EN 13JUL08 0918Z

SUBJECTS AVAILABLE IN HELP

--------------------------

ACCOUNTING FERRY PROFILES TOUR

AIS GENERAL QAP (QUALITY TRAINING

AVAILABILITY GROUPS ASSURANCE PLUS) TRAVEL

CARS HOTELS QUEUES ASSISTANCE

CENTRAL INVOICE RAIL TRAVEL

TICKETING ITINERARY SCHEDULES CHOICE

CONVERT OFFICE PROFILE SECURITY UPDATES

CRUISE PNR STEPS

DIRECT ACCESS PTA (PREPAID TICKETING

FARES TICKET ADVICE) TIMATIC

FAX PRINTING TIMETABLE

TO GO TO THE HELP FOR ANY OF THESE SUBJECTS, ENTER HE AND THE

SUBJECT NAME. FOR EXAMPLE: HE AIS

*** END OF DISPLAY ***

HE GROUPS

GROUP INDEX EN 20MAR07 1223Z

HE GROUPS

FOR INFORMATION ABOUT ENTER FOR INFORMATION ABOUT ENTER

--------------------- ----- --------------------- -----

INTRODUCTION GP INT KEYWORDS OR QUICKPATHS GP QPS

GROUP FARE GP FAR NON-HOMOGENEOUS GROUPS GP NON

GROUP NAME GP NAM TRANSMIT NAMES GP TRA

GROUP SEATING GP SEA GROUP SEGMENT SELL

GROUP SSR ELEMENT GP SRG (US MARKET ONLY) GP SS2

GROUP SEGMENT SELL GP SEG

*** END OF DISPLAY ***

3

1.2 Airlines Information Pages

As airlines may have different policies for group bookings check always the information

pages in Amadeus if available or contact the airline directly.

You can display a list of airlines with AIS pages in Amadeus:

GG AIR AIS

GGAIRAIS AIR STATUS (AIS) EN 18MAY08 0916Z

FOLLOWING IS A LIST OF AIRLINES WHO HAVE SIGNED THE AIS AGREEMENT

AS PART OF THE PCA.

FOR MORE INFO ABOUT AIS PLEASE TYPE >GGAIM AND THEN >GPAIS

CARRIER AIS

CODE NAME TYPE ENTRY

===========================================================

AA AMERICAN AIRLINES MINI GGAIRAA

AB AIR BERLIN COMPACT GGAIRAB

AF AIR FRANCE STANDARD GGAIRAF

AM AEROMEXICO STANDARD GGAIRAM

AR AEROLINEAS ARGENTINAS MINI GGAIRAR

AS AS AIRWAYS STANDARD GGAIRAS

AT ROYAL AIR MAROC COMPACT GGAIRAT

AV AVIANCA MINI GGAIRAV

AY FINNAIR STANDARD GGAIRAY

AZ ALITALIA STANDARD GGAIRAZ

A0 L'AVION MINI GGAIRA0

A3 AEGEAN AIRLINES MINI GGAIRA3

A5 AIRLINAIR MINI GGAIRA5

A9 AIRZENA GEORGIAN AIRLINES MINI GGAIRA9

Information about group reservations is often found on the following pages:

GG AIR YY GROUP YY = Airline Code

GG AIR YY RESERVATION

Some other direct addresses: GG AIR EI, GP RES , GG AIR BD TRAVEL AGENT

4

1.3 Group Name Element

A group name element can only be entered and changed during PNR creation. The entry is:

NG25 HOLIDAY TRIP

NG Name Group transaction code

25 Number of passengers

HOLIDAY TRIP Group name, a maximum of 53 characters

RP/VNOLJ2902/

0. 25HOLIDAY TRIP NM: 0

*TRN*

Explanation of the highlighted part:

0. The group name element number followed by period as delimiter.

25 Number of unassigned names, automatically decreased when:

• Individual names are added.

• Unassigned names are cancelled or split from the PNR.

HOLIDAY TRIP Group name

NM: Assigned name counter

0 Number of individual names, automatically:

• increased when individual names are added

• decreased when individual names are canceled/split from the PNR.

To change the group name during creation refer to the element number 0:

0/HOLIDAY TOUR Group element 0/new group name

RP/VNOLJ2902/

0. 25HOLIDAY TOUR NM: 0

*TRN*

After end of transaction the change of the group name and the increase of the number of

passengers in the group element is only allowed by certain airlines. See HE GROUPS, GP

NAM or directly HE NG.

5

1.4 Group Sell

A Group sell transaction can be performed in two ways:

• Sell from availability/schedule displays

• Direct sell

See Amadeus Transaction Guide under Air for a summary and recommendations on the use

of different display types.

Remember to check the booking class to be used either on the airline´s AIS pages or by

calling the airline directly.

The only difference between a non-group and a group sell transaction are the mandatory

action codes to be added at the end of the sell entry.

SG Standard Request Sell Group

PG Waitlist Priority Request Group

You may discover that the sell transaction is sometimes accepted without the action code.

This happens when the group name already exists in the PNR at the time you make the sell

transaction. The action code is added automatically, which can be seen in the PNR history.

As not all airlines support the automatic addition of the action code, all the sell entries in this

course book are shown with the action code.

Note also that not all airlines support group sell transaction, check with the airline

concerned.

6

1.5 Sell from availability/schedule displays

Display the following availability with airline SK and class G only:

AD20JUNCPHSTO/ASK/CG Availability by Departure Travel Time

AD20JUNCPHSTO/ASK/CG

** AMADEUS AVAILABILITY - AE ** 332 TH 20JUN 0000

1 SK1424 G9 /CPH 3 ARN 5 0625 0745 E0/M80 1:20

2 SK1412 G9 /CPH 3 ARN 5 0700 0820 E0/M90 1:20

3 SK 400 G9 /CPH 3 ARN 5 0725 0840 E0/343 1:15

4 SK 402 G9 /CPH 3 ARN 5 0820 0935 E0/M80 1:15

See HE AN, MS505 AVAILABILITY DECODING for details of the system response.

Entry to book 25 seats in G class on SK400:

SS25G3/SG

SS Transaction code

25 Number of seats

G Class of service

3 Line number

/SG Sell group entry preceded by slash

RP/VNOLJ2902/


1 SK 400 G 20JUN 4 CPHARN HN25 3 0725 0840 343 E 0 K

SEE RTSVC

*TRN*

For decoding of the system response see:

• HE SS, GPSS2, SEGMENT DISPLAY IN PNR

• HE MEAL

• GG CODE (for actions codes)

7

Display the return availability:

ACR28JUN14 Availability Change Return

ACR28JUN14

** AMADEUS AVAILABILITY - AE ** 340 FR 28JUN 1400

1 SK 417 G9 /ARN 5 CPH 3 1430 1540 E0/M90 1:10

2 SK 415 G9 /ARN 5 CPH 3 1325 1440 E0/M80 1:15

3 SK 413 G9 /ARN 5 CPH 3 1305 1420 E0/M80 1:15

4 SK1405 G0 /ARN 5 CPH 3 1505 1615 E0/M80 1:10

Entry to request 25 seats on SK407:

SS25G1/SG

RP/VNOLJ2902/



SEE RTSVC

2 SK 417 G 28JUN 5 ARNCPH HN25 5 1430 1540 M90 E 0 R

SEE RTSVC

*TRN*

>

1.6 Direct sell

A direct sell entry for the return flight would have been as follows:

SS SK419 G 28JUN STOARN SG25

SS... The standard long sell entry, where the number of passengers is preceded by:

SG25 the group sell transaction code

1.7 Rebook/cancel segment

Transaction code SB (Segment book) cannot be used to rebook group segments. You have to

cancel the existing segments and book new ones, e.g.:

XE 1-2

ITINERARY CANCELLED

8

1.8 Book from dual display

You can also book from a dual display, e.g.:

AD20JUNCPHSTO/ASK/CG*28JUN14

AD20JUNCPHSTO/ASK/CG*28JUN14


1 SK1424 G9 /CPH 3 ARN 5 0625 0745 E0/M80 1:20

2 SK1412 G9 /CPH 3 ARN 5 0700 0820 E0/M90 1:20

3 SK 400 G9 /CPH 3 ARN 5 0725 0840 E0/343 1:10

SK SK 402 G9 /CPH 3 ARN 5 0820 0935 E0/M80 1:15

5 SK 404 G9 /CPH 3 ARN 5 0900 1015 E0/M90 1:15

6 SK 406 G9 /CPH 3 ARN 5 1025 1140 E0/M80 1:15

7 SK 408 G9 /CPH 3 ARN 5 1110 1220 E0/M80 1:10

8 SK 410 G9 /CPH 3 ARN 5 1225 1335 E0/737 1:10

** AMADEUS AVAILABILITY - AE ** 340 FR 28JUN 1400

11 SK 417 G9 /ARN 5 CPH 3 1430 1540 E0/M90 1:10

12 SK 415 G9 /ARN 5 CPH 3 1325 1440 E0/M80 1:15

13 SK 413 G9 /ARN 5 CPH 3 1305 1420 E0/M80 1:15

14 SK1405 G0 /ARN 5 CPH 3 1505 1615 E0/M80 1:10

15 SK 419 G9 /ARN 5 CPH 3 1520 1630 E0/M90 1:10

16 SK 421 G9 /ARN 5 CPH 3 1620 1735 E0/M80 1:15

17 SK1407 G9 /ARN 5 CPH 3 1655 1810 E0/M80 1:15

18 SK 423 G9 /ARN 5 CPH 3 1705 1825 E0/343 1:20

*TRN*

>

For scrolling entries se HE SCROLL, MS106.

Entry to book SK400 outbound and SK407 inbound:

SS25G3/SG*11/SG

RP/VNOLJ2902/



SEE RTSVC


SEE RTSVC

*TRN*

>

9

1.9 Group Fare SSR Element

All mandatory elements apply to a group PNR.

An additional mandatory group PNR element is the fare SSR fare element. The fare element

cannot exceed 68 characters.

If the same fare applies to the whole PNR enter:

SR GRPF - MBAS1MSKG

SR SSR transaction code

GRPF Group fare indicator

-MBAS1MSKG Fare type code as per agreement with the airline preceded by a dash

RP/VNOLJ2902/



SEE RTSVC


SEE RTSVC

3 SSR GRPF YY MBAS1MSKG

*TRN*

>

You can specify an airline in the fare SSR element and segment associate it, e.g.:

SR GRPF SK - MBAS1MSKG /S2

In that case an additional fare SSR element with the YY airline code must be created for the

remaining airlines, as a SSR group fare element is mandatory for every segment in the PNR.

It is possible to get a common SSR GRPF element generated automatically at end of

transaction in group PNRs:

3 SSR GRPF YY SELECTED FARE

This will only occur if SSR GRPF element is missing at ER.

Note that this office set up will also effect the XI transaction. RM elements will not be

moved to history.

10

1.10 The Complete Party Indicator

Another group related SSR element is The Complete Party (TCP) indicator, advising the

total number of passengers in the group. It is only needed when the entire group is booked in

more than one PNR.

This element is automatically generated by the system when the original group PNR is split.

If you create more that one PNR for the group, you have to enter it manually, e.g.:

SR GRPS YY TCP30

SR Transaction code

GRPS Group identifier

YY Airline code or YY if more than one airline is involved.

TCP30 TCP indicator followed by the total number of passengers in the group.

4 SSR GRPS YY TCP 30 *HOLIDAY TOUR

The group name is automatically appended to the SSR element. The manually entered SR

TCP can be canceled and modified at any time.

Now enter the following three non-group elements and then end the PNR:

TK TL15JUN

AP VNO +370-5-272 68 69- AMADEUS LITHUANIA-A

RP/VNOLJ2902/

0.25HOLIDAY TOUR NM:0


SEE RTSVC


SEE RTSVC

3 AP VNO +370 5 2726869-AMADEUS LITHUANIA-A

4 TKTL15JUN/VNOLJ2902


6 SSR GRPS YY TCP 30*HOLIDAY TOUR

ER

Record Locator: _____________________________________________________________

11

1.11 Segments Sold Outside Amadeus

Segments that have been sold outside Amadeus can be included in Amadeus group PNRs as:

• Passive Segments

• Ghost Segments

This enables you to maintain the complete itinerary of the group in one PNR.

1.12 Passive segments

The following applies for passive segments:

• Action code PK is used for passive segments.

• With passive segments included in the PNR you can price and ticket the whole itinerary.

• At end of transaction Amadeus will send the passive segment information to the airlines

that want to receive it. This applies to both added and cancelled passive segments.

• The only SSR element that can be associated to a passive segment is GRPF.

• Passive segments are not permitted for system user airlines.

To find out whether the airline is a system user airline check GGPCA, e.g.

GGPCABU Participating CArrier BU

PARTICIPATING CARRIER ACCESS AND FUNCTION LEVEL

BU - SAS BRAATHENS

ACCESS INDICATOR : / FUNCTION LEVEL :

ALTEA RESERVATION : YES

1.13 Ghost segments

The following applies for ghost segments:

• Action code GK is used for ghost segments.

• Ghost segments can only be used for pricing not for ticketing.

• Information is never sent to the relevant airline.

• Ghost segments may be used with all carriers.

• Ghost segments can be changed to passive segments.

You can enter both passive and ghost segments from availability or schedule displays.

12

AD20JUNBKKSIN/ACX

AD20JUNBKKSIN/ACX


1 CX 713 J9 C9 D9 I9 U9 Y9 B9 /BKK 2 SIN 1 1155 1505 E0/777 2:10

H9 K9 M9 L9 S9 V9 N9 O9 Q9 T9 X5

Enter a passive segment with 15 seats booked on the above flight:

SS 15 B 1 /PK /ABC123 Action Code PK /CX Record Locator ABC123

RP/VNOLJ2902/

1 CX 713 B 20JUN 4 BKKSIN PK15 2 1155 1505 ABC123

SEE RTSVC

TELETYPE WILL BE SENT FOR PASSIVE BOOKING TO:- CX

Amadeus confirms that a message will be sent to the airline. If this text is not displayed, no

message will be sent.

When using direct entry for a passive/ghost segment you do not need to include flight times

because the system reads what is stored in Amadeus automatically.

SS CX712 B 27JUN SINBKK PK15 /ABC123

2 CX 712 B 27JUN 4 SINBKK PK15 1 1335 1455 ABC123

SEE RTSVC

TELETYPE WILL BE SENT FOR PASSIVE BOOKING TO:- CX

You can enter flight times, however, if they are different to those stored in Amadeus. The

flight times you enter are accepted by the system as the correct ones without any check.

Direct entry for a ghost segment including times:

SS CX 712 B 27JUN SINBKK GK15 /1435 1555 /ABC123

3 CX 712 B 27JUN 4 SINBKK GK15 1 1435 1555 ABC123

SEE RTSVC

We shall not finish the PNR, ignore it:

IG

A ghost segment can be changed to a passive segment in a retrieved PNR:

3/PK Segment 3/New action code PK

1.14 Assign Individual Names

The standard NM-input is used to enter individual names.

13

Retrieve the group PNR for Holiday Tour:

RP/VNOLJ2902/VNOLJ2902 ID/SU 23JUL09/0759Z YCYTVW


1 SK 400 G 20JUN 4 CPHARN HN25 3 0730 0840 *1A/E*

2 SK 415 G 28JUN 5 ARNCPH HN25 5 1330 1440 *1A/E*

3 AP VNO +370 5 2726869 - AMADEUS LITHUANIA - A

4 TK TL15JUN/VNOLJ2902


Enter the following 10 names. The system automatically continues to the next line when the

end of the previous line is reached. Do not press a carriage return as then a dash (-) is needed

at the beginning of the next line.

NM1NOREIKA/VIRGILIJUS MR 1BARTUSEVICIUTE/LORETA MRS

1KAUSPEDIENE/AUDRA MRS 1GRADAUSKIENE/LIVIJA MRS

1GRADAUSKAS/MARIJUS MR 1KAZLAS/ROLANDAS MR 1RUTKELYTE/RUTA

MRS 1BALANDIS/SAULIUS MR 1STORPIRSTIS/ARUNAS MR

1MILDAZYTE/EDITA MRS

RP/VNOLJ2902/VNOLJ2902 LS/SU 23JUL09/1008Z YPD2PD

VNOLJ2902/1094LS/23JUL07

0. 15HOLIDAY TOUR NM:10

The group counter is decreased from 25 to 15, the individual name counter shows 10 names.

Individual names are visible in a separate area of the PNR and can be displayed by entering:

-

RTN ReTrieve Namelist



BKD:25 CNL: 0 SPL: 0

1.BALANDIS/SAULIUS MR 2.BARTUSEVICIUTE/LORETA MRS

3.GRADAUSKAS/MARIJUS MR 4.GRADAUSKIENE/LIVIJA MRS

5.KAUSPEDIENE/AUDRA MRS 6.KAZLAS/ROLANDAS MR

7.MILDAZYTE/EDITA MRS 8.NOREIKA/VIRGILIJUSMR

9.RUTKELYTE/RUTA MRS 10.STORPIRSTIS/ARUNAS MR

The system displays the individual names in alphabetical order.

Notice the additional information highlighted in the above.

BKD: 25 Total number of seats booked (25)

CNL: 0 Total number of seats canceled (0)

SPL: 0 Total number of passengers split from PNR (0)

You can display the names as they were entered in the PNR. That is how they will be sent to

the airlines after end of transaction.

14

RTNR


C/25HOLIDAY TOUR

1NOREIKA/VIRGILIJUSMR

1BARTUSEVICIUTE/LORETA MRS

1KAUSPEDIENE/AUDRA MRS

1GRADAUSKIENE/LIVIJA MRS

1GRADAUSKAS/MARIJUS MR

1KAZLAS/ROLANDAS MR

1RUTKELYTE/RUTA MRS

1BALANDIS/SAULIUS MR

1STORPIRSTIS/ARUNAS MR

1MILDAZYTE/EDITA MRS

To display the individual names with the rest of the PNR enter:

RTW ReTrieve PNR With name list















The PNR remains in this format until you make an RT, RTN, RV, ET or ER entry.

ER

You can retrieve the group PNR and display individual names in one entry:

RTW – YPD2PD By record locator

RTW – SK400/20JUN – HOLIDAY TOUR By flight number, date and group name

1.15 Name Reporting

Always check the deadline for name reporting. The reservation may be canceled if the

deadline is reached and the individual names are not entered.

To avoid this you can queue the PNR to your own OP queue a few days before deadline, e.g.:

OP 10MAY/REPORT NAMES

15

1.16 Segment and Passenger Association

When additional SSR or OSI elements are required for some of the group members retrieve

the PNR with the name list and do passenger (and if needed even segment) association.

RTW















17 OP VNOLJ2902/10MAY/REPORT NAMES

Mrs. Edita Mildazyte brings 200 kg excess baggage but only on the outbound flight.

Mr. Rolandas Kazlas prefers vegetarian meal (VGML). See GGAIR SK MEAL for

information on SAS meal services and DO display for flight information:

DO11,12 Display Operational details

DO11,12

* 1A PLANNED FLIGHT INFO * SK 400 332 TH 20JUN

APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL

CPH 0725 TH CDJIYBMHQTV/K 343 1:15

WKGX/K

ARN 0840 TH 1:15

SRXBAG-200KGS/S11/P7

SRVGML/P6



17 SSR XBAG SK HN1 200KGS/S11/P7

18 SSR VGML SK HN1/S11/P6



ER

1.17 Delete Individual Names without Reducing Space

In a group PNR, you can delete individual passenger names without reducing the number of

seats in the air segment(s). The deleted names are automatically returned to the group name

element as unassigned names. Examples of entries:

1G Name element number and transaction code G (name back to Group).

1/6/8G Delete multiple names using slashes.

16

1/3-10G Delete multiple names using a slash and a dash for a range of names.

Redisplay the PNR with names:

RTW



















Mr. and Mrs. Gradauskai will not be travelling. Delete their names without reducing space:

3/4G Passenger names 1 and 2 back to Group name


















Note the following:

• The number of unassigned names has been increased from 15 to 17 and the number of

assigned reduced from 10 to 8 names.

• The SR element associated to cancelled passenger will be canceled.

Before making any other transactions you must enter ET or ER.

17

You can make name changes using this transaction, e.g. delete an assigned name and enter a

new name.

Now end the PNR and retrieve it again:

ER

18

1.18 Name Update

When you want to keep elements that are associated to the passenger whose name you want

to change, use the NU (Name Update) entry. First retrieve PNR with the name list:

RTW


















Instead of Rolandas Kazlas Egle Visockaite will travelling:

NU 4/1VISOCKAITE/EGLE MS Name Update passenger 4





3.KAUSPEDIENE/AUDRA MRS 4.MILDAZYTE/EDITA MRS

5.NOREIKA/VIRGILIJUSMR 6.RUTKELYTE/RUTA MRS

7.STORPIRSTIS/ARUNAS MR 8.VISOCKAITE/EGLE MS











SR VGML element associated to Ms Egle Visockaite has been updated with the new

passenger association.

Name changes are often restricted, check airlines pages in Amadeus. E.g. SAS allows name

changes before deadline for name reporting. After the deadline a name change can be made if

space is available on desired date and class. If ticket is already issued you are requested to

contact the airline.

ER

19

1.19 PNR History

All changes made to the PNR as well as all details of its creation are reflected in PNR

history. The system updates PNR history at each end of transaction.

RH PNR History


000 ON/25HOLIDAY TOUR

000 OS/SK 400 G 20JUN 4 CPHARN NN25 0730 0840/SG *1A/E*

000 OS/SK 415 G 28JUN 5 ARNCPH NN25 1330 1440/SG *1A/E*

000 OR/SSR GRPFYY MBAS1MSKG

000 OR/SSR GRPSYYTCP30*HOLIDAY TOUR

000 RF-ALMA CR-VNOLJ2902 SU 0011ID 23JUL/0759Z

000/001 CN/25HOLIDAY TOUR

000/001 AN/15HOLIDAY TOUR

001 AN/BALANDIS/SAULIUS MR BARTUSEVICIUTE/LORETA MRS

GRADAUSKAS/MARIJUS MR GRADAUSKIENE/LIVIJA MRS

KAUSPEDIENE/AUDRA MRS KAZLAS/ROLANDAS MR MILDAZYTE/

EDITA MRS NOREIKA/VIRGILIJUSMR RUTKELYTE/RUTA MRS

STORPIRSTIS/ARUNAS MR

001 RF-ALMA CR-VNOLJ2902 SU 0011ID 23FEB/1015Z

002 AO/OP VNOLJ2902/10MAY/87C12/REPORT NAMES

002 RF-ALMA CR-VNOLJ2902 SU 0011ID 23JUL/1035Z

003 SA/SSR XBAGSKNN1 200KGS/SK 400 G 20JUN CPHARN/

MILDAZYTE/EDITA MRS

003 SA/SSR VGMLSKNN1/SK 400 G 20JUN CPHARN/KAZLAS/ROLANDAS

MR

003 SA/SSR VGMLSKNN1/SK 415 G 28JUN ARNCPH/KAZLAS/ROLANDAS

Entries made at creation of a PNR are numbered 000, entries made at the first retrieval of the

PNR are numbered 001, entries from the second retrieval 002 and so on.

In addition to that number, each element in history is marked with a two-letter history display

code. See HE RH for the list of these codes.

RF element records the office ID, sign, date and time of retrieval.

When an element is modified, cancelled or deleted, it appears in history with two numbers:

• The first number indicates when the item was originally entered in the PNR,

• The second number indicates when the modification, cancellation or deletion was made.

IG

20

1.20 Transmission of Names

Transmission of individual names to the airlines of the group PNR is made automatically and

can also be done manually.

1.20.1 Automatic Name transmission

Different procedures apply for automatic transmission:

• Amadeus System User Airlines

The individual passenger names, SSR elements etc. entered into a group PNR are

automatically transmitted at end transaction to all Amadeus system user airlines

participating in the itinerary. No further action needs to be taken.

• Non-Amadeus System User Airlines

To non-Amadeus system user airlines participating in the itinerary, the individual names,

etc. are automatically transmitted 30 days prior to departure of the first flight segment in

the PNR.

When an SSR element - with passenger association and/or airline code YY - is added

prior to 30 days, the names are automatically transmitted to the participating airlines.

In both cases an NT (Name Transmission) indicator is automatically set. Once the NT

indicator is set, any name added, changed or canceled in the PNR, will automatically

generate a message to the participating airlines.

To check whether the airline is an Amadeus system user or not enter e.g.:

GG PCA SK Participating CArrier SK

21

1.21 Manual Name Transmissions

The manual name transmission forces the system to generate the individual passenger names

to non-Amadeus airlines at any time prior to the established 30 days. The entries are:

NT Basic entry that transmits names to all other airlines.

NTUA,CO Transmits to specific airlines only, if several, separate by comma.

NTBRURMSN Transmits to specific airline teletype address.

NTSN,BRURMSN Transmits to specific airline and specific teletype address.

The basic NT entry sets the NT indicator in the PNR that is only needed once during the life

of a PNR. The NT/ indicator must already be set in the PNR before specific NT entries can

be made.

NT entries cannot be combined with other entries and perform end of transaction.

RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/0929Z 2KMHGY

0. 10NEW YORK TOUR NM: 0

1 UA8841 G 02FEB 5 FRAJFK HN10 1035 1250 E*

2 UA8840 G 07FEB 3 JFKFRA HN10 1 1555 0530+1 E*

3 AP VNO 370 5 2726869 - AMADEUS LITHUANIA - A

4 TK TL15JAN/VNOLJ2902

5 SSR GRPF UA QAB1M

UA is not an Amadeus system user. To transmit names prior to 30 days enter:

NT Name Transmission

END OF TRANSACTION COMPLETE – 2KMHGY

RT 2KMHGY

RH Retrieve PNR History

002 NT/

002 RF- CR-VNOLJ2902 SU 0011ID 09MAR/1112Z

The NT entry added NT indicator and RF element to PNR history.

Ignore the PNR:

IG

22

2 SEATING Advanced group seating can be made on confirmed flights. The group seating entries are:

STG Non smoking seats (N) for the entire group

STG/S Smoking seats (S) for the entire group

STG/5N 5 non smoking seats

STG/5S 5 smoking seats

STG/5N5S 5 non smoking and 5 smoking seats

These entries:

• create SSR GPST elements for the first 5 segments in the PNR

• automatically add segment associations

• request seats for both assigned and unassigned names.

The standard non-group seating entry ST can be used for group bookings as well. It is,

however, functionally limited to:

• 9 passengers (Amadeus airlines) or 7 passengers (Other airlines)

• a maximum of 5 segments for each airline

• names already assigned

The group seating entry may be used in conjunction with the standard non-group input.

If smoking seats are requested for certain passengers and non-smoking seats for the rest of

the group two entries are needed:

ST/S/P1-3 Smoking seats for passengers 1-3

STG Non smoking seats for the rest of the group

You may view a seat map for the booked cabin class:

SM 3 Seat map for segment 3

SM SK501 /G /21JJUN /CPHLHR Seat map for the specified flight/class

Specific ranges or blocks of seats can be requested:

STG/R/25A-F/26A-F/27A-F

Note that you cannot split a PNR containing a group seating element.

23

Not all airlines allow STG entry even if it works in Amadeus. The airlines own system may

be unable to take care of the group seating. See the airline pages in Amadeus.

RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/1008Z 2K898S

0. 0LONDON TOUR NM:10

11 SK9674 G 15FEB 4 VNOCPH HN10 1245 1400 *1A/E*

12 SK 505 G 15FEB 4 CPHLHR HN10 3 1500 1555 *1A/E*

13 SK 502 G 22FEB 4 LHRCPH HN10 3 1050 1340 *1A/E*

14 SK9638 G 22FEB 4 CPHVNO HN10 3 1525 1830 *1A/E*


16 TK TL02FEB/VNOLJ2902

17 SSR GRPF YY HAB1MSK

You can check whether the flights are smoking or non smoking using DO entry:

DO11-14

DO11-14

* 1A PLANNED FLIGHT INFO * SK9674 343 TH 15FEB

APT ARR DY DEP DY CLASS/MEAL EQP GRND EFT TTL

VNO 1245 TH CDJ/H YSBE/N 735 2:15

MHQVWUKLTG/N

CPH 1400 TH 2:15

COMMENTS-

1.VNO CPH - COMMERCIAL DUPLICATE - OPERATED BY

AIR BALTIC

2.VNO CPH - OPERATIONAL LEG BT 0163

3.TO CPH - ARRIVES TERMINAL 3

4.VNO CPH - 9/NON-SMOKING

To request non smoking seats for all the passengers and all segments:

STG

RP/VNOLJ2902/VNOLJ2902 ID/SU 21AUG09/1025Z 2K898S


11 SK 9674 G 15FEB 4 VNOCPH HK10 1245 1400 *1A/E

12 SK 505 G 15FEB 4 CPHLHR HK10 3 1500 1555 *1A/E*

13 SK 502 G 22FEB 4 LHRCPH HK10 3 1050 1340 *1A/E*

14 SK9638 G 22FEB 4 CPHVNO HK10 1525 1830 *1A/

15 AP VNO +370-5-272 68 69 - AMADEUS LITHUANIA - A

16 TK TL01MAR/VNOLJ2902


18 SSR GPST SK NN10CPHLHR/10N/S11

19 SSR GPST SK NN10LHRCPH/10N/S12

20 SSR GPST SK NN10LHRCPH/10N/S13

21 SSR GPST SK NN10CPHVNO/10N/S14

Ignore the changes and retrieve the PNR again:

IR

24

According to GGAIR SK GROUP, MS251 request can only be made for four seats at a time

when individual names have been reported. End of transaction must be made for each

request.

Request seating for the first 4 passengers:

RTW

ST/P1-4/S11-12

RP/VNOLJ2902/VNOLJ2902 ID/SU 21AUG09/1025Z 2K898S



1.LABUTIS/VYTAUTAS MR 2.MALUNAVICIUTE/NEDA MRS

3.MIKAILIONYTE/RENATA MS 4.MOLOKOJEDOVAS/OLEGAS MR

5.PAVILIONIS/VIDAS MR 6.SALAMAKINAS/ALGIMANTAS MR

7.SALTENIS/SAULIUS MR 8.SALTENYTE/SAULE MS

9.SAVICKAS/AUGUSTINAS MR 10.SLEZEVICIUS/ADOLFAS MR

11 SK 9674 G 15FEB 4 VNOCPH HK10 1245 1400 *1A/E

12 SK 505 G 15FEB 4 CPHLHR HK10 3 1500 1555 *1A/E*

13 SK 502 G 22FEB 4 LHRCPH HK10 3 1050 1340 *1A/E*

14 SK 9638 G 22FEB 4 CPHVNO HK10 1525 1830 *1A/E


16 TK TL01MAR/VNOLJ2902


17 SSR NSST SK NN4 CPHLHR/S11/P1-4

18 SSR NSST SK NN4 LHRCPH/S12/P1-4


ER

ST/P5-8

ER

ST/P9-10

ER

25

3 MODIFY GROUP SIZE The elements of the group PNR are modified, deleted and canceled in the same way as the

elements in non group PNRs. The transactions special for the group PNR are:

• cancellation of assigned and unassigned names

• increase of group size

3.1 Cancel Unassigned Names

The entry to cancel unassigned names is:

XE0.10

XE Transaction code

0. Group name element number, followed by a period

10 Number of unassigned seats to be canceled

3.2 Cancel Assigned Names

Entry to cancel individual names, reducing space accordingly:

XE2,4-7 Individual names, separated by a slash or by a comma for a range of names

The normal PNR procedures apply. ET entries must be performed, prior to subsequent

updates.

3.3 Cancel Assigned and Unassigned Names

When both assigned and unassigned names are to be canceled, this must be done i two steps:

XE0.2 Cancels 2 unassigned seats.

XE4-6 Cancels individual names 4,5 and 6.

If there is an SSR TCP element in the PNR, the total number in the party is automatically

reduced by the number of name elements canceled. the reduction is transmitted immediately

to all carriers in the itinerary but is only shown when the PNR is next retrieved.

26

Display PNR with individual names:

RTW

RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/1113Z 2MF3PW

0. 1GOVERNMENTAL DELEGATION NM:12


1.AUSTREVICIUS/PETRAS MR 2.BETINGIS/KESTUTIS MR

3.ISKAUSKAS/CESLOVAS MR 4.JUKNEVICIENE/RASA MRS

5.KLIMAVICIUS/ANTANAS MR 6.KUBILIUS/ANDRIUS MR

7.PAULAUSKAS/ARTURAS MR 8.PEDNYCIA/KAZIMIERAS MR

9.PRUNSKIENE/KAZIMIERA MRS 10.SAKALAS/ALOYZAS MR

11.SARKINAS/REINOLDIJUS MR 12.TEISERSKYTE/DALIA MRS

13 LH3253 Q 10FEB 6 VNOFRA HN13 1240 1325 1430 *1A/E*

14 LH3252 Q 15FEB 4 FRAVNO HN13 0840 1 0920 1225 *1A/E*



17 SSR GRPF YY GSXW6

Reduce the number of unassigned seats by 1 and cancel Mr Kestutis Betingis.

XE0.1

XE2

RP/VNOLJ2902/VNOLJ2902 ID/SU 9MAR09/1113Z 2MF3PW

0. 0GOVERNMENTAL DELEGATION NM:11


1.AUSTREVICIUS/PETRAS MR 2.ISKAUSKAS/CESLOVAS MR

3.JUKNEVICIENE/RASA MRS 4.KLIMAVICIUS/ANTANAS MR

5.KUBILIUS/ANDRIUS MR 6.PAULAUSKAS/ARTURAS MR

7.PEDNYCIA/KAZIMIERAS MR 8.PRUNSKIENE/KAZIMIERA MRS

9.SAKALAS/ALOYZAS MR 10.SARKINAS/REINOLDIJUS MR

11.TEISERSKYTE/DALIA MRS

12 LH3253 Q 10FEB 6 VNOFRA HN11 1240 1325 1430 *1A/E*

13 LH3252 Q 15FEB 4 FRAVNO HN11 0840 1 0920 1225 *1A/E*



16 SSR GRPF YY GSXW6

Finish the PNR:

ER

27

3.4 Increase Group PNR

With a single entry you can change the number in party, and request additional space for all

active flights in the itinerary for carriers that support this function.

RP/VNOLJ2902/VNOLJ2902 ID/SU 10MAR09/0828Z 2WXYQ6

0. 10PARIS VISIT NM: 0

1 AF1251 T 20FEB 2 CPHCDG HN10 0640 2 0710 0910 *1A/E*

2 AF1750 T 28FEB 3 CDGCPH HN10 0700 2D 0730 0925 *1A/E*



5 SSR GRPF YY SETTLED FARE

Entry to increase the group with 5 passengers:

INP 5 Increase Number in Party with 5

RP/VNOLJ2902/VNOLJ2902 ID/SU 10MAR09/0828Z 2WXYQ6

0. 15PARIS VISIT NM: 0

1 AF1251 T 20FEB 2 CPHCDG HN15 0640 2 0710 0910 318 E 0 B

SEE RTSVC

WARNING : THIS SEGMENT IS 347 DAYS IN THE FUTURE

2 AF1750 T 28FEB 3 CDGCPH HN15 0700 2D 0730 0925 320 E 0 B

SEE RTSVC




5 SSR GRPF YY SETTLED FARE

Finish the PNR:

ER

See HE GROUPS, GP NAM or HE INP for more information.

28

3.5 Copy PNR and Create AXR Link

If it is not possible to increase the group size, you can copy the PNR and create an AXR link.

RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/0856Z YZTZ6I

0. 0PRAGUE TOUR NM:10

11 OK 871 Q 22FEB 4 VNOPRG HN10 0700 0745 E*

12 OK 870 Q 28FEB 3 PRGVNO HN10 N1 1905 2145 E*



15 SSR GRPF YY GV10

The entire group consists now of 15 passengers. As it will be booked in more than one PNR,

you have to advise the total number of passengers by entering the Total Complete Party

indicator in both the Parent and Replicated PNRs.

SR GRPS YY TCP15 Total Complete Party 15

18 SSR GRPS YY TCP 15 *PRAG TOUR

The group name is automatically appended to the SSR element.

End and retrieve the PNR again:

ER

To copy the PNR, create an AXR link and change the number of passengers to 5 enter:

RRA/5

-IGNORED YZTZ6I-

RP/VNOLJ2902/

0. 5PRAGUE TOUR NM: 0

1 OK 871 Q 22FEB 4 VNOPRG NN5 0700 0745 735 E 0 S

SEE RTSVC


2 OK 870 Q 28FEB 3 PRGVNO NN5 N1 1905 2145 735 E 0 S

SEE RTSVC



4 SSR GRPF YY GV10

* RR 16MAR/IDSU/VNOLJ2902-YZTZ6I

29

The RR line at the bottom of the PNR:

*RR The PNR was copied from another PNR.

16MAR The date it was copied.

IDSU The agent's initials and duty code.

VNOLJ2902 The office ID of the office that copied the PNR.

YZTZ6I The record locator of the original PNR.

Neither the SR GRPS TCP element nor the TK element are copied to the replicated PNR.

See HE RRA for the table showing which elements are copied as well as for options that can

be used for RRA transactions.

Include the following names, missing SR and TK elements, end and retrieve the PNR again:

NM1STATKEVICIUS/JUOZAS MR 1BAIKSTYTE/ZIVILE MS; SRGRPS YY

TCP15; TKTL10AUG; ER

--- AXR ---

RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/0916Z YZ8HDN

0. 3PRAGUE TOUR NM: 2





7 SSR GRPF YY GV10

8 SSR GRPS YY TCP 15 *PRAGUE TOUR

*RR 16MAR/IDSU/VNOLJ2902-YZTZ6I

Display the Associated Cross Reference record:

RTAXR

AXR FOR PNR: BKD: 15 CNL: 0 HLD: 15 YZ8HDN 16MAR 1245

1.PRAGUE TOUR 10/10 YG4Y62 2.PRAGUE TOUR 5/2 *

3.BAIKSTYTE/ZI- 5/2 * 4.EIDRIGEVICIU-10/10 YG3Z9N

5.GANDZUMIANAS-10/10 YG4Y62 6.KLISYTE/RUTA-10/10 YG3Z9N

7.REPCENKAITE/-10/10 YG4Y62 8.REPCENKIENE/-10/10 YG3Z9N

9.STAROSAITE/I-10/10 YG4Y62 10.STATKEVICIUS- 5/2 *

11.STRAUKAITE/S-10/10 YG4Y62 12.URBONAITE/NE-10/10 YG3Z9N

13.ZILENIENE/JU-10/10 YG4Y62 14.ZVAGULIS/ZIL-10/10 YG3Z9N

Note the following :

• The list shows the group names followed by the assigned individual names.

• The Parent PNR is always shown as number 1, the Replicated PNR as number 2.

• The group name and passengers from the active PNR are marked with asterisks (2, 3,10).

• 5/2 indicates totally 5 seats and of these 2 are assigned (passenger 2 and 10).

30

To retrieve the parent PNR from the AXR record enter:

RT1

--- AXR ---







15 SSR GRPF YY GV10


* RR 16MAR/IDSU/VNOLJ2902-YZ8HDN

Note that a corresponding RR line has been inserted in the parent PNR.

3.6 Cancel all PNRs in AXR

The cancel itinerary entry XI applies even for group PNRs. You can also cancel the itinerary

for all PNRs that are linked through the same AXR record, using the ETX or ERX entries.

Retrieve PNR YZTZ6I again:

--- AXR ---






14 TK TL05FEB/VNO1A0980

15 SSR GRPF YY GV10


*RR16MAR/IDSU/VNOLJ2902-YZ8HDN

You must enter a received from element before you attempt to use the ETX or ERX entries,

regardless of the options specified in your office profile.

RF ALMA

Cancel both PNRs:

ETX

>ETX

WARNING: ITINERARY OF ALL PNRS LINKED WILL BE CANCELLED

>

Repeat the entry:

ETX

31

AXR FOR PNR: BKD: 15 CNL: 0 HLD: 15 XXXXXX 16MAR 1256

1.PRAGUE TOUR 10/10 ITINCNLD 2.PRAGUE TOUR 5/2 ITINCNLD

3.BAIKSTYTE/ZI- 5/2 ITINCNLD 4.EIDRIGEVICIU-10/10 ITINCNLD

5.GANDZUMIANAS-10/10 ITINCNLD 6.KLISYTE/RUTA-10/10 ITINCNLD

7.REPCENKAITE/-10/10 ITINCNLD 8.REPCENKIENE/-10/10 ITINCNLD

9.STAROSAITE/I-10/10 ITINCNLD 10.STATKEVICIUS- 5/2 ITINCNLD

11.STRAUKAITE/S-10/10 ITINCNLD 12.URBONAITE/NE-10/10 ITINCNLD

13.ZILENIENE/JU-10/10 ITINCNLD 14.ZVAGULIS/ZIL-10/10 ITINCNLD

Itineraries of both PNRs have been cancelled.

3.7 SPLIT

The entry to split individual names in a group PNR is exactly the same as the split entry of a

non-group PNR. Additionally, you can split unassigned names combined with individual

names.

3.8 Split Unassigned Names

SP0.2

SP Split transaction code

0. Group name element number, followed by a period

2 Number of unassigned names to be split

3.9 Split Individual Names

SP1,4-6

SP Transaction code

1,4-6 Passenger 1, 4, 5 and 6

3.10 Split Unassigned and Individual Names

SP0.3,1,4-6

SP0.3, Split 3 unassigned seats followed by a comma

1,4-6 and passenger 1, 4, 5 and 6

To complete the split process you have to continue with "the normal" split procedure:

EF in the Associate PNR, and

ER in the Parent PNR

32

To display the PNR and the assigned names enter:

RTW

RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB09/1158Z Y3DF7K

0. 9VISIT DENMARK NM:11


1.BALSYTE/ILONA MRS 2.BAUKUTE/ASTA MS 3.CHOSNAU/ALANAS MR

4.CIVILYTE/ROSITA MRS 5.GABALIS/CESLOVAS MR

6.MAMONTOVAS/ANDRIUS MR 7.SAPRANAUSKAS/VYTAUTAS MR

8.SILANSKAS/RAIMONDAS MR 9.VALINSKAS/ARUNAS MR

10.VALINSKIENE/INGA MRS 11.VEBERIS/ARAS MR

12 SK 743 G 10JAN 5 VNOCPH HN20 1340 1420 *1A/

13 SK 742 G 16JAN 4 CPHVNO HN20 3 1030 1300 *1A/


15 TK TL20DEC/VNOLJ2902

16 SSR GRPF YY MBAS1MSK

17 SSR VGML SK HN3/S12/P1,3,5

18 SSR VGML SK HN3/S13/P1,3,5

Entry to split 1 unassigned name and passengers 1, 3, 4 and 5:

SP0.1,1,3-5

-ASSOCIATE PNR-

RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB09/1158Z XXXXXX

0. 1VISIT DENMARK NM: 4

BKD: 5 CNL: 0 SPL: 0

1.BALSYTE/ILONA MRS 2.CHOSNAU/ALANAS MR

3.CIVILYTE/ROSITA MRS 4.GABALIS/CESLOVAS MR






10 SSR VGML SK HN3/S5/P1-2,4

11 SSR VGML SK HN3/S6/P1-2,4

12 SSR GRPS YY TCP 20 VISIT DENMARK

* SP 20FEB/IDSU/VNOLJ2902-YHFQZ3

The associate PNR is for the 5 split passengers. The SSR VGML element associated

passengers splited as well.

The split transaction has generated an SSR GRPS YY TCP element that shows the original

size of the group and the group name. This element is also appended in the parent PNR.

The split data has been entered at the bottom of the PNR.

It is recommended to finish the split transaction before making any modifications:

EF End and File the associate PNR

33

-PARENT PNR-

RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1205Z YHF2VN



1.BAUKUTE/ASTA MS 2.MAMONTOVAS/ANDRIUS MR

3.SAPRANAUSKAS/VYTAUTAS MR 4.SILANSKAS/RAIMONDAS MR

5.VALINSKAS/ARUNAS MR 6.VALINSKIENE/INGA MRS

7.VEBERIS/ARAS MR



10 AP VNO +370-5-272 68 69 - AMADEUS LIETUVA - A



13 SSR GRPS YY TCP 20 VISIT DENMARK

* SP 20FEB/ABSU/VNOLJ2902-YHF3YZ

The Parent PNR is displayed. Finish it by ET or ER, and then make your modifications.

ET

END OF TRANSACTION COMPLETE – YHFQZ3 SP-YSKX6M

>

Retrieve the Associate PNR, using the record locator displayed at end of transaction.

RTW-XXXXXX

--- AXR ---

RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1209Z YHF3YZ


BKD: 5* CNL: 0 SPL: 0

Explanation of the second line of the group counter:

BKD: 5* Number of seats booked in PNR.

The asterisk following the number of booked seats indicates that these were

originally split from a parent PNR.

CNL: 0 Number of seats canceled in this PNR

SPL: 0 Number of seats split from present PNR

Retrieve the Associated Cross Reference record:

RTAXR

AXR FOR PNR: BKD: 20 CNL: 0 HLD: 20 YHF3YZ 20FEB 1413

1.VISIT DENMAR-15/7 YHFQZ3 2.VISIT DENMAR- 5/4 *

3.BALSYTE/ILON- 5/4 * 4.BAUKUTE/ASTA-15/7 YHFQZ3

5.CHOSNAU/ALAN- 5/4 * 6.CIVILYTE/ROS- 5/4 *

7.GABALIS/CESL- 5/4 * 8.MAMONTOVAS/A-15/7 YHFQZ3

9.SAPRANAUSKAS-15/7 YHFQZ3 10.SILANSKAS/RA-15/7 YHFQZ3

11.VALINSKAS/AR-15/7 YHFQZ3 12.VALINSKIENE/-15/7 YHFQZ3

13.VEBERIS/ARAS-15/7 YHFQZ3

34

As for RRA transaction:

• The list shows the group names followed by the assigned individual names.

• The Parent PNR is shown as number 1, the Associate PNR as number 2.

• The group name and passengers from the active PNR are marked with asterisks.

• 5/4 indicates 5 seats and of these 4 are assigned.

Retrieve the Parent PNR:

RT1

--- AXR ---

RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1209Z YHFQZ3


BKD:20 CNL:0 SPL:5

BKD:20 Total number of seats booked for Parent and Associate PNR.

This figure always remains the same, even if an additional split is made.

No asterisk is shown after the total number of booked seats in the Parent PNR.

CLN:0 Total number of seats canceled

SPL:5 Total number of seats split to separate PNRs.

You can retrieve and visually merge PNRs from the AXR record including individual names:

RV

RVW

Ignore the PNR:

IG

35

3.11 Split & Cancel Partially Confirmed Seats

A group PNR may contain both confirmed and waitlisted segments for the same flight.

RTW

RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z YVMAH2

0. 13SMARTINGER NM: 2


1.ALM/HANS MR 2.ALM/GRETA MRS

3 SK 481 G 20JUN 4 ARNOSL HK15 5 0830 0930 *1A/E*

4 SK 482 G 25JUN 2 OSLARN HK10 0730 0830 *1A/E*

5 SK 482 G 25JUN 2 OSLARN HL5 0730 0830 *1A/E*

In such a group PNR the system automatically splits/cancels:

1. the waitlisted seats

2. the confirmed seats

SP0.4, 1,2 Split 4 unassigned seats and passengers 1 and 2

-ASSOCIATE PNR-

RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z XXXXXX


BKD: 6 CNL: 0 SPL: 0

1.ALM/HANS MR 2.ALM/GRETA MRS




All the 5 waitlisted seats and one confirmed seat have been transferred automatically.

The split transaction allows you to specify how many seats are to be split from the confirmed

segment and how many from the waitlisted.

Ignore the above split, retrieve the PNR again and split 6 seats as bellow:

IR

SP0.4, 1,2, 4.4, 5.2

0.4 Split 4 unassigned seats

, Comma as a separator

1,2 Split passenger 1-2


4.4 From segment 4 (HK) transfer 4 seats


5.2 From segment 5 (HL) transfer 2 seats.

The seats have been split as requested:

36

-ASSOCIATE PNR-

RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z XXXXXX





6 AP STO 08-443322 HANS-B

7 TK TL15JUN/STO1A0980


9 SSR GRPS YY TCP 15 SMARTINGER

* SP 25JUL/LSSU/STO1A0980-YVMAH2

*TRN*

>

EF

-PARENT PNR-

RP/STO1A0980/STO1A0980 LS/SU 25JUL09/1044Z YVMAH2





4 AP STO 08-443322 HANS-B

5 TK TL15JUN/STO1A0980


7 SSR GRPS YY TCP 15 SMARTINGER

* SP 25JUL/LSSU/STO1A0980-YVMCYQ

*TRN*

ET

37

4 NON-HOMOGENEOUS CONDITIONS A non-homogeneous condition occurs during the creation of a group PNR when not all

passengers share the same itinerary.

The non-homogeneous condition is temporary and only exists until end of transaction when

the system splits the original PNR and creates a separate PNR for each passenger or party

that shares the same itinerary.

To make the split transaction possible, each segment that is not booked for the entire group

must be passenger associated to individual names. Passenger association can be included in

the segment sell entry or added to existing segments.

If there are no individual names in the group PNR or not enough individual names, you have

to create temporary NO NAME element(s) using the NP (Name Process) entry.

Start creating the following PNR with split return. No individual names will be entered yet.

NG30FLORISTER

AD21JANARNAMS/ASK/CG

SS30G1/SG

ACR27JAN

SS20G1/SG

*** NHP ***

RP/VNOLJ2902/

0. 30FLORISTER NM: 0

1 SK1551 G 21JAN 2 ARNAMS HN30 5 1015 1220 M80 E 0 O

SEE RTSVC

2 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 M80 E 0 O

SEE RTSVC

To create NONAME element for the non-homogeneous segment 2 enter:

NP20 Name Process 20 NONAMES

*** NHP ***

RP/VNOLJ2902/


1.20NONAME


SEE RTSVC


SEE RTSVC

Book the remaining 10 passengers on the same flight one day later:

AC1 Availability Change 1 day later

SS10G1/SG

38

*** NHP ***

RP/VNOLJ2902/


1.20NONAME


SEE RTSVC


SEE RTSVC


SEE RTSVC

Create NONAME element for non-homogeneous segment 4:

NP10 Name Process 10 NONAMES

*** NHP ***

RP/VNOLJ2902/


1.20NONAME 2.10NONAME


SEE RTSVC


SEE RTSVC


SEE RTSVC

When you need to change the number in the NONAME element, you have to delete it first

and then enter the correct one.

NP0 Name Process 0 (zero)

*** NHP ***

RP/VNOLJ2902/



SEE RTSVC


SEE RTSVC


SEE RTSVC

All NONAME elements have been deleted.

NONAME elements can be entered in one single entry:

NP20,10 20 NONAMES (segment 2), 10 NONAMES (segment 3)

39

*** NHP ***

RP/VNOLJ2902/




SEE RTSVC


SEE RTSVC


SEE RTSVC

Before end of transaction the segments that created the non-homogeneous condition must be

passenger associated to the corresponding NONAME elements.

4/P1 Segment 4/associated to Passenger (NONAME) 1

5/P2 Segment 5/associated to Passenger (NONAME) 2

RP/VNOLJ2902/ ***NHP***




SEE RTSVC


/P1

SEE RTSVC


/P2

SEE RTSVC

***

Enter the remaining mandatory elements and finish the PNR:

SR GRPF – HAB1MSK

AP (OFFICE CONTACT)

TKTL10JAN

ER

AXR FOR PNR: BKD: 30 CNL: 0 HLD: 30 ***NHP*** 20FEB 1555

1.FLORISTER 20/0 YHSFIA 2.FLORISTER 10/0 YHSFIB

The AXR record contains two record locators. The header line includes:

BKD: 30 Original number of seats booked

CNL: 0 Number of seats canceled

HLD: 30 Number of seats currently held for the entire group

Retrieve the split PNR from the AXR record:

RT1

40

--- AXR ---

RP/VNOLJ2902/VNOLJ2902 AB/SU 20FEB09/1355Z YHSFIA


1 SK1551 G 21JAN 2 ARNAMS HN20 5 1015 1220 *1A/E*

2 SK 556 G 27JAN 1 AMSARN HN20 1140 1340 *1A/E*




6 SSR GRPS SK TCP 30 *FLORISTER/S1

* SP 20FEB/ABSU/VNOLJ2902-NHP PROC

The NONAME element only appears in the PNR until end transaction, not in the split PNR.

Ignore the PNR:

IG

41

5 TICKETING Group PNRs are ticketed according to your agreement with the carrier:

• As an IT ticket

(Inclusive Tour)

No fare amounts are shown on the ticket except net fare that is

shown on the agent coupon only.

• As a net fare ticket Gross fare is shown on the ticket.

Net fare is only shown on the agent coupon.

The TSTs can be created manually or automatically when negotiated fares are loaded in the

system.

The TSTs can be created, modified and displayed in:

• Cryptic mode All names, taxes and segments are displayed on the same screen.

Fare elements (FE , FM, FP, FV, FT, FO) are displayed at the

bottom of the TST.

Cryptic TST can only be updated using TTI entries.

RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/1257Z Y5M48H

0. 0LONDON SHOPPING NM:10

11 BT 651 G 10FEB 6 RIXLGW HN10 1135 1225 *1A/

12 BT 652 G 15FEB 4 LGWRIX HN10 N 1310 1750 *1A/



15 SSR GRPF YY GV10

Let us create a manual TST for IT tickets based on the below details.

Tour code: *IT9BTRIXLON

Commission: 0

Allowance: 20kg

Fare basis: GV10

Fare calculation: RIX BT LON M/IT BT RIX M/IT END

Fare: EUR 66 /E LTL228

Taxes: LTL118YQ, LTL42LV, LTL41GB, LTL46UB

Form of payment: CASH

Restriction: VALID AS BOOKED ONLY

Start with entering the following F-elements in the PNR:

42

FVBT Validating carrier BT

FM0 Commission followed by amount

FPCASH Form of payment

FT*IT9BTRIXLON Tour code FT followed by IT number

FEVALID AS BOOKED ONLY Endorsement/Restrictions

16 FE *M*VALID AS BOOKED ONLY

17 FM 0

18 FP CASH

19 FT IT9BTRIXLON

20 FV BT

Create manual TST for all passengers:

TTC

TST00001 VNOLJ2902 AA/16MAR M 1 OD VNOVNO SI

T-

1.KURTINAITIENE/JURATE MRS 2.PIEKAUTAITE/RAMUNE MRS

3.POGREBNOJUS/ALEKSANDRAS MR 4.REPCENKIENE/SABINA MRS

5.SIMANAVICIUTE/VIDA MRS 6.STATKEVICIUS/JUOZAS MR

7.STRAUKAITE/SANDRA MRS 8.URBONAITE/NERILE MRS

9.URBONAVICIUTE/DAIVA MRS 10.ZILENIENE/JULIJA MRS

1 RIX BT 651 G 10FEB 1130 RQ

2 O LGW BT 652 G 15FEB 1310 RQ

RIX

16.FE *M*VALID AS BOOKED ONLY

17.FM 0

18.FP CASH

19.FT *IT9BTRIXLON

20.FV BT

TST pricing indicator M on the header line confirms that a manual TST has been created.

Fare calculation mode indicator (FCMI, also called failcode) 1 confirms that the fare has

been inserted manually. See HE FCMI.

The assigned names, segments and F-elements have automatically been included in the TST.

The other ticketing details must be entered manually.

A TTI transaction code must be followed by a slash, TST number if needed and a field

identifier with ticketing information, e.g.: TTI/T1/GV10

43

First issue field identifiers are:

B Fare basis

V Not valid before or Not valid before plus Not valid after dates

VXX Not valid after only

A Baggage allowance

C Fare calculation

F First issue base fare amount

I Inclusive tour (IT) base fare

U Bulk tour (BT) base fare

E Equivalent fare amount

X New tax amount

T Total amount

The TST elements can be entered one at a time or as a batch.

TTI/BGV10/A20K

BGV10 Fare basis indicator followed by fare basis code.

A20K Baggage allowance identifier followed by amount.

TTI/L1/V10FEB10FEB/L2/V15FEB15FEB

L1 Segment on TST line 1.

V10FEB10FEB Not valid before/Not valid after followed by the travel date.

TTI/IEUR66/ELTL228/X118YQ/X42LV/XLTL41GB/XLTL46UB All this in one entry!

IEUR.. Inclusive tour identifier followed by base fare.

X118YQ..... New tax identifier followed by amount and type.

TTI/CRIX BT LON M/IT BT RIX M/IT END

CRIX BT ... Fare calculation identifier followed by fare calculation.

M/IT is shown instead of fare amounts.

The TST is ready:

44

TST00001 VNOLJ2902 AA/16MAR M 9 OD VNOVNO SI

T-






1 RIX BT 651 G 10FEB 1135 RQ GV10 10FEB10FEB 20K

2 O LGW BT 652 G 15FEB 1310 RQ GV10 15FEB15FEB 20K

RIX

FARE I EUR 66.00 LTL 600.00

TX001 X LTL 118.00 YQ TX002 42.00LV TX003 X LTL 41.00GB TX004 X LTL 46.00UB

TOTAL LTL 475.00

RIX BT LON M/IT BT RIX M/IT END


17.FM 0

18.FP CASH

19.FT *IT9BTVNOLON

20.FV BT

Note that the FCMI indicator has been changed to 9 confirming that the fare used is for an

inclusive tour, se Fare-field.

You can validate the ticketing information without actually issuing the tickets:

TTP/TKT

O.K. TO TICKET

5.1 Net Ticketing, TST - Passenger Addition

A TST can only be created for assigned names. If you create TST prior to assigning all seats

you will have to add the remaining names once they are assigned.

5.2 Manual Net Ticketing

RP/VNOLJ2902/VNOLJ2902 ID/SU 16MAR09/1452Z Y7KN8R

0. 3PARIS TOUR NM: 7

8 SK 565 G 22FEB 4 CPHCDG HN10 3 0820 1015 *1A/E*

9 SK1568 G 28FEB 3 CDGCPH HN10 1 0705 0855 *1A/E*




Only 7 names are assigned.

Let us create a manual TST for net tickets based on the following details:

Tour code: MAR381JB

Commission: 0

Allowance: 20kg

45

Fare basis: HAB1MSKG

Fare calculation: CPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312

Fare to be shown: DKK2700 EQUIV LTL1256

Taxes: LTL47ZO, LTL17XQ, LTL14FR, LTL13FR, LTL32YR, LTL35DK

Net fare: DKK2000

Selling fare: DKK2300

Form of payment: CASH

Restriction: VALID AS BOOKED ONLY

Start with entering the following F-elements in the PNR:

FVSK Validating carrier SK

FM0 Commission

FPCASH Form of payment

FEVALID AS BOOKED ONLY Endorsement/Restrictions

FSN-2000,S-2300,T-MAR381JB Net fare, selling fare and tour code

You can create a manual TST and fill in one of the TST fields at the same time using a TTI

entry, e.g.:

TTI/CBUILD Creates manual TST and fare calculation

TST00001 VNOLJ2902 AA/16MAR M 1 OD CPHCPH SI

T-

1.BALANDIS/SAULIUS MR 2.GABRENAITE/EGLE MRS

3.KAZLAUSKAITE/KRISTINA MRS 4.MARCINKEVICIUS/JUSTINAS MR

5.NEKROSIUS/EIMUNTAS MR 6.RAMANAUSKAS/ROKAS MR

7.VILKAITIS/REMIGIJUS MR

1 CPH SK 565 G 22FEB 0820 RQ

2 O CDG SK 1568 G 28FEB 0705 RQ

CPH

CPH SK PAR SK CPH 000.00NUC 000.00 END ROE1.000000


14.FM 0

15.FP CASH

16.FV SK

The net and selling fares are not shown in the TST, they only appear on the agent coupons.

Complete the fare calculation as follows:

TTI/CCPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312

Enter the remaining ticketing details, preferably in three steps:

TTI/BHAB1MSKG/A20K

46

TTI/L1/V22FEB22FEB/L2/V28FEB28FEB

TTI/FDKK2700/ELTL1256/XLTL22QX/XLTL57ZO/XLTL14FR/XLTL30FR/XLTL18

DK

TST00001 VNOLJ2902 AA/16MAR M 1 OD CPHCPH SI

T-





1 CPH SK 565 G 22FEB 0820 RQ HAB1MSKG 22FEB22FEB 20K

2 O CDG SK 1568 G 28FEB 0705 RQ HAB1MSKG 28FEB28FEB 20K

CPH

FARE F DKK 2700

EQUIV LTL 1256.00

TX001 X LTL 22.00QX TX002 X LTL 57.00ZO TX003 X LTL 18.00DK

TX004 X LTL 14.00FE TX005 X LTL 30.00FR

TOTAL LTL 1397.00

CPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312


14.FM 0

15.FP CASH

16.FV SK

Add the following three names to complete the assigned number of seats:

NM1LANDSBERGIS/VYTAUTAS MR1LANDSBERGIENE/GRAZINA

MRS1NIEDVARAS/JULIUS MR

RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB091514Z Y7KN8R

0. 0PARIS TOUR NM:10

TQT

TST00001 VNOLJ2902 ID/20FEB M 1 OD CPHCPH SI





The added names have not automatically been included in the TST. Retrieve the name list:

RTN

RP/VNOLJ2902/VNOLJ2902 ID/SU 20FEB09 1514Z Y7KN8R

0. 0PARIS TOUR NM:10



3.KAZLAUSKAITE/KRISTINA MRS 4.LANDSBERGIENE/GRAZINA MRS

5.LANDSBERGIS/VYTAUTAS MR 6.MARCINKEVICIUS/JUSTINAS MR

7.NEKROSIUS/EIMUNTAS MR 8.NIEDVARAS/JULIUS MR

9.RAMANAUSKAS/ROKAS MR 10.VILKAITIS/REMIGIJUS MR

To update the TST with passengers 6-8, enter:

TTA/P4-5,8 TST Add Passengers 6-8

47

TST00001 VNOLJ2902 AA/20FEB M 1 OD CPHCPH SI

T-


3.KAZLAUSKAITE/KRISTINA MRS 4.LANDSBERGIENE/GRAZINA MRS

5.LANDSBERGIS/VYTAUTAS MR 6.MARCINKEVICIUS/JUSTINAS MR

7.NEKROSIUS/EIMUNTAS MR 8.NIEDVARAS/JULIUS MR

9.RAMANAUSKAS/ROKAS MR 10.VILKAITIS/REMIGIJUS MR

1 CPH SK 565 G 22FEB 0820 RQ HAB1MSKG 22FEB22FEB 20K

2 O CDG SK 1568 G 28FEB 0705 RQ HAB1MSKG 28FEB28FEB 20K

CPH

FARE F DKK 2700

EQUIV LTL 1256.00

TX001 X LTL 22.00QX TX002 X LTL 57.00ZO TX003 X LTL 18.00DK

TX004 X LTL 14.00FE TX005 X LTL 30.00FR

TOTAL LTL 1397.00

CPH SK PAR154.75SK CPH154.75NUC309.50END ROE8.739312


17.FM 0

18.FP CASH

19.FV SK

Ignore the changes and retrieve PNR again to test how the automatic net-pricing works:

48

5.3 Automatic Net Ticketing

When the negotiated fare is loaded in the system you can price the group PNR automatically.

RP/CPH1A0980/CPH1A0980 PT/TR 19JUL09/1432Z YI2LJ9

CPH1A0980/1806LK/19JUL01

0. 19SMART TOUR NM: 6

7 BA 811 K 16MAY 4 CPHLHR HK25 2 0820 0930 *1A/E*

8 BA 814 K 23MAY 4 LHRCPH HK25 1 1050 1345 *1A/E*

9 AP CPH 45-43327500 - SMART DANMARK AS - A

10 TK TL10MAY/CPH1A0980

11 SSR GRPF BA YGV10

*TRN*

For automatic pricing with negotiated fare add option /R,N to the FXP entry:

FXP/R,N

FXP/R,N

PASSENGER PTC NP FARE<DKK> TAX PER PSGR

01 FABER/KARIN* ADT 1 2450 334 2784

02 HAMMER/SOERE* ADT 1 2450 334 2784

03 LINDSBY/PETER* ADT 1 2450 334 2784

04 METZDORFF/NICOL* ADT 1 2450 334 2784

05 PUNTERVOLD/HELLE* ADT 1 2450 334 2784

06 SKOVLUND/LINE* ADT 1 2450 334 2784

TOTALS 6 14700 2004 16704

1-6 LAST TKT DTE 09MAY10 - SEE ADV PURCHASE

1-6 TICKETS ARE NON-REFUNDABLE

> PAGE 2/ 2

*TRN*

As only 6 names are assigned the system returns a list of passengers. Same fare has been used

for all of them. When all names are assigned the following ticket image will be displayed

directly.

49

FQQ1

FQQ1

01 FABER/KARIN*

LAST TKT DTE 09MAY10 - SEE ADV PURCHASE

------------------------<NEGO>------------------------------

AL FLGT BK T DATE TIME FARE BASIS NVB NVA BG

CPH

LON BA 0811 K K 16MAY 0820 KAB1M 16AUG 23

CPH BA 0814 K K 23MAY 1050 KAB1M 19MAY16AUG 23

DKK 2450 16MAY02CPH BA LON140.17BA CPH140.17NUC

280.34END ROE8.739312SITI

DKK 101ZO XT DKK 59GB DKK 99UB

DKK 75DK

DKK 158XT

DKK 2784

TOUR/CAR-VC:

AIRLINE NEGOTIATED FARES

TICKETS ARE NON-REFUNDABLE

ENDOS VALID ONLY ON BA

> PAGE 3/ 3

TQT

TST00001 CPH1A0980 PT/27AUG F N LD 09MAY09 OD CPHCPH SI SITI

FXP/R,N

1.FABER/KARIN MS 2.HAMMER/SOEREN MR 3.LINDSBY/PETER MR

4.METZDORFF/NICOLAI MR 5.PUNTERVOLD/HELLE MS

6.SKOVLUND/LINE MS

1 CPH BA 811 K 16MAY 0820 OK KAB1M 16AUG 23K

2 O LHR BA 814 K 23MAY 1050 OK KAB1M 19MAY16AUG 23K

CPH

FARE F DKK 2450

TAX X DKK 101ZOAE X DKK 75DKTR X DKK 59GBAD

TAX X DKK 99UBAS

TOTAL DKK 2784

CPH BA LON225.99BA CPH225.99NUC451.98END ROE8.739312

12.FE VALID ONLY ON BA

13.FM *G*49.36

14.FV *F*BA

*TRN*

The TST pricing indicator F as well as FCMI indicator N confirm that the negotiated

autopriced fare (updated by an airline) has been used.

The pricing entry used is shown on the second line of the cryptic TST (not in the panel TST).

Although the selling fare is shown in the Fare-field of the TST, the published fare will be

shown on the ticket. The net and selling fares will only appear on the agent coupons.

The F-elements on lines 13-16 are automatically inserted from the loaded negotiated fare.

Enter form of payment, then validate the TST for the assigned names:

FPCASH

TTP/TKT/P1-6

50

5.4 Confidential TST

You can make a TST confidential so that it can be displayed and modified by your office

only, even if EOS (= Extended Ownership Security) agreements exist with other offices.

Note the following:

• Any type of TST, regardless of status can be made confidential.

• Both confidential and non-confidential TSTs can exist in the same PNR.

• If a PNR contains a confidential TST, the ownership of the PNR cannot be changed.

• Confidential TST can be deleted by any office in the same way as non-confidential TST.

• When ticket is issued, no amount is appended to the FA and FB elements in the PNR.

The entry to make a TST confidential:

TTD

ALL TST(S) CONFIDENTIAL

RT

--- TST*---

RP/VNOLJ2902/VNOLJ2902 ID/SU 25JUL09/1157Z YVRDEJ

The asterix after the TST flag indicates that the PNR contains confidential TSTs. The asterix

is shown after TST numbers as well.

To remove the confidential flag from all TSTs:

TTD/X

CONFIDENTIAL FLAG REMOVED

To make a specific TST confidential:

TTD/T1

Remove the confidential flag from a specific TST:

TTD/X/T1

Finish the PNR:

ET

51

5.5 TST Update

Canceled segments in a PNR will affect the relevant TST. When all segments are canceled

the corresponding TST is canceled automatically.

Itinerary modifications are not automatically reflected on an existing TST. Segments that are

added to the PNR, will not automatically be added to the TST. When the existing TST is to

be used for ticket issuance it must be updated to reflect the amended itinerary.

--- TST ---

RP/VNOLJ2902/VNOLJ2902 AA/SU 16MAR09/1408Z Y5M48H

0. 0LONDON SHOPPING NM:10

11 BT 651 G 10FEB 6 RIXLGW HN10 1135 1225 *1A/

12 BT 652 G 15FEB 4 LGWRIX HN10 N 1310 1750 *1A/



15 SSR GRPF YY GV10

16 FE *M*VALID AS BOOKED ONLY

17 FM 0

18 FP CASH

19 FT *IT9BTRIXLON

20 FV BT

Rebook the return to one day later:

SS BT652 G 16FEB LGWRIX SG10

XE12

Retrieve the TST:

TQT

TST00001 PC VNOLJ2902 AA/16MAR M 9 OD VNOLON SI

T-







LGW

FARE I EUR 66.00 E LTL 228.00

TX001 X LTL 118.00YQ TX002 42.00LV TX003 X LTL 41.00GB TX004 X LTL 46.00UB

TOTAL LTL 475.00

RIX BT LON M/IT BT RIX M/IT END


17.FM 0

18.FP CASH

19.FT *IT9BTRIXLON

20.FV BT

The canceled flight has been deleted, however the new one has not been included.

As the itinerary has been changed after TST creation, PC (PNR Change) flag has been added

which makes the TST invalid although the fare is still applicable. The same applies if name

has been changed.

52

Entry to update the TST with segments 11 and 12:

TTU /S11-12 TST Update/Segments 11 and 12

UPDATE - OK

TQT


2 O LHR BT 652 G 16DEC 1310 RQ

Fare basis, not valid before/after and baggage allowance details have to be entered for the

new return segment on line 2:

TTI/L2/BGV10/V16FEB16FEB/A20K


2 O LHR BT 652 G 16FEB 1310 RQ GV10 16FEB16FEB 20K

RIX

The PC flag must be removed from the TST to enable the ticket issue. You can do it before

ticketing:

TTF TST Flag

TST FLAG REMOVED

You can also print the ticket and remove the PC flag at the same time:

TTP/F

Documents

Amadeus Groups. V1 · PDF fileaf air france standard ggairaf am aeromexico standard ggairam ar aerolineas argentinas mini ... 1.4 group sell