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Always Be Clear Always Be Complete Always Be Concise Always Be Considerate

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Always Be ClearAlways Be CompleteAlways Be Concise

Always Be Considerate

• Think before you speak.• Go slowly.• List directions in sequential order.• Use transition words (first of all, next, or

finally)• Stress key words, such as action verbs (turn,

copy, or print) or concrete nouns (computer, folder, or time sheet)

• Eliminate unnecessary words and steps.• Watch for nonverbal signs of confusion.• Ask for the directions to be repeated back to

you when you’ve finished

Be thorough.Don’t assume anything.

Restate your point and summarize important information.

“Brevity is the soul of wit.”-Shakespeare

Be briefGet to the point

Use words sparingly

Ask yourself 3 questions before you give directions

to someone:Location “Is this an appropriate place to

talk?”Timing “Is this the appropriate time to

talk?”Tone “Is this the appropriate way to talk?”

Area Points What Does this mean?

Formal Outline

10 May be hand written – 10 extra points if typed!

Attention Getter

5 Question, quote, reference, startling statement, or story

Link 10 Why do we care or why is this important to us?

Thesis 10 Where are we going?

Preview 10 What are you going to tell us?

Body 10 The directions using a variety of transitions

Summary 10 Where did you give us directions to?

Recap 10 Retell us the main points you told us

Final Thought

10 Go out with a bang!

# of steps 10 6 steps minimum

Time limit 5 2 minutes minimum