Embed Size (px)
Citation preview
Alvey Group provides a wide range of industrial services: ■ Service hotline 24/7 ■ Expert advice ■ Preventive maintenance ■ Corrective maintenance ■ Assembly and installation ■ Modifications and upgrades ■ Spare parts ■ Operator training
Serv
ices
SERVICE HOTLINE 24/7We provide fast support with remote assistance or intervention on site in case of an emergency, with guaranteed reaction times. This service provides a direct link to our service engineers 24/7.
Assistance is available for: ■ Mechanical problems ■ Electrical problems ■ PLC-software ■ Alvey Maestro+ software
95% of problems can be solved with assistance over the phone (VPN connection).
EXPERT ADVICEOur team of experts are available to answer your technical queries and advise on your installations‘ requirements: whether you are looking to upgrade your palletising solutions or you have a general enquiry regarding Mechanicals, Electrics, IT and Automation.
PREVENTIVE MAINTENANCEPreventive maintenance of the installation is essential for efficient running of any system. The aim is to reduce the probability of equipment failure and maintain efficiency levels. With the constant evolution of technology, techniques and tools, a continually updated, professional approach is required. For this we have the right people at Alvey Services.
We offer the following services:
Audit ■ Review of the installation ■ Clear view on the current state of the installation ■ Recommendations from our specialist ■ Maintenance action
Maintenance ■ Maintenance plan, tailored to your installation ■ On-call package ■ Full maintenance package
These preventive maintenance options can be integrated into a service contract, together with the 24/7 hotline service.
Reaction time of 1 h max
CORRECTIVE MAINTENANCECorrective maintenance includes current or imminent technical problems, whether mechanical, electrical, electronic or IT. These problems can surface during production or preventive maintenance.
Our skill base:Expertise ■ Diagnosis, solution and action plan to solve the failure
Reactivity ■ Flexible organisation, short reaction times
Skills ■ Experienced in mechanics, electrics, controls and IT
ASSEMBLY AND INSTALLATIONOur teams of engineers will carry out the professional installation of new or reconfigured machines into your existing lines. Including the connection of conveyor systems, completion of electrical cabling, software interfaces, etc.
MODIFICATIONS AND MODERNISATIONDue to strategic and economical decisions/opportunities, it may be necessary to adapt or upgrade your installation for new challenges. Modifications needed can be quite diverse.
Some examples are: ■ PLC upgrade S5–S7 ■ Disassembly and removal of sections of and/or complete installations ■ Extension of the existing installation ■ Replacing ‘old’ technologies witn new ones ■ Optimisation of the installation ■ Manufacture parts according to your designs or plans
SPARE PARTSAlvey Group offers spare parts at competitive prices with prompt delivery times!
■ Only one partner to manage the spare parts of your installation
■ Access to all the technical documentation/history ■ Extended network of suppliers ■ Correct spare parts on time ■ Manufactured parts according to your designs or plans
OPERATOR TRAININGWe offer customers‘ staff training for the operation and day to day maintenance of our machines. Only trained people guarantee the effective and smooth operation of your line(s).
CONTACTS
SALES & SERVICEENGINEERING & PRODuCTION
Alvey Group companies
Alvey nv Ankerstraat 269700 Oudenaarde BelgiumT +32 (0) 55 33 57 57 F +32 (0) 55 33 57 [email protected]
Alvey Systems & Services Ltd3 Waterfront Business Park, Brierley HillDY5 1LX West Midlands united [email protected]
Alvey Samovie sasParc Technologique de Soye Rue Copernic56270 Ploemeur FranceT +33 (0) 2 97 88 22 60 F +33 (0) 2 97 88 22 77
52 rue Emmanuel Eydoux13016 Marseille FranceT +33 (0) 4 42 60 68 [email protected]
Alvey Manex a.s.Úlehlova 36/49691 45 Podivín Czech RepublicT +420 519 430 [email protected]
Alvey TürkiyeŞair Ahmet Kutsi Tecer Cad. Yıldız Saray Apt. N: 3 K:4 D:17Merter – Güngören / İstanbul [email protected]
Agencies
For a detailed list of all agencies, visit our website.
Brno
Gent
Glasgow
Birmingham
Lorient
MarseilleIstanbul
www.alvey.eu
