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For as little as $65 your association and management have made CSA timeshare protection available to protect your vacation(s) against the unforeseen and unpredictable. For more information on this affordable peace of mind, please visit www.tradingplaces.com/protectme
“Aloha Nuhou”
HAWAIIAN FOR “GOOD NEWS”
Aloha Fellow Owners,After numerous fits and starts over the past 18 months, I am happy to report tangible progress on the Kahana Falls bathroom modernization initiative.Over the past several months, the Kahana Falls Board approved over $50,000 of purchases for items such as new cabinets, counter tops, flooring, shower kits, mirrors, lighting, and toilets. These items have been ordered and have already begun to arrive at the resort.Five model bathrooms are anticipated to be
completed by the end of 2019. Four of these bathrooms will be in the Aloha Tower and one will be in a Hale Kipa. If you are planning to visit Kahana Falls later this year, you may be able to tour a completed unit. Our goal is to have all resort bathrooms modernized over the next three years.As this initiative is anticipated to cost between $2 million and $3 million, it is incumbent upon your Board to assure that Kahana Falls remains in a healthy and solvent financial condition. You will be happy to know that, through the end of June, the resort is operating at a favorable variance to budget of over $100,000. This is an indication that your Board and the management of Kahana Falls understand they have a fiduciary responsibility toward resort owners. We aim to give you the best vacation possible while keeping your costs reasonable.
Best regards,Dr. Jesse ArmanPresident, IOA and AOAO Boards
KAHANA FALLS OWNERS’ JOURNAL 2019, ISSUE 1
From the President
PROTECT YOUR TRAVEL INVESTMENT
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Manager’s PipelineAloha Kahana Falls Owners!It’s that time again – Time to update you on what has been happening at the resort and what we have to look forward to.The living room and dining room furniture replacement is now complete.The 2 Bedroom and Hale Kipa unit Entertainment Centers, Coffee Tables and End Tables were replaced in September of last year. These sets have the same pineapple and rattan designs integrated into them as the dining sets, so the furniture in the two areas is now matching. The TV Stands in the 1 Bedroom living rooms were replaced in July of this year. These were also built with the same integrated designs. The Entertainment Centers and the TV Stands have a wider base than the old ones, so as we replace TV’s in the living rooms, we will be doing so with a 43” flat screen rather than the 32” as we did in the past. We will continue to use 32” flat screen TV’s in the bedrooms and B units.The Lamps in the 2 bedroom living rooms were replaced in December of last year. We chose a Palm Tree design to bring the tropical look into the rooms. The table lamp has a plug in the base giving guests another place to charge their electronics.The Window Treatment replacement took place during the month of March this year. We changed from traditional Fabric Curtain to a Horizons Ribcord Light Walnut Wood window treatment. The new style is room darkening to help guests sleep a little later in the mornings, is very user friendly and gives the units a rich upgraded appearance. I have heard nothing but positive feedback since they were installed. The Cushions on the pool deck loungers were replaced with new cushions in a deep bronze color with autumn tone stripes. The new color looks great with the surrounding foliage and the darker shade should keep them looking nice much longer than the lighter cushions we previously used.We are moving along slowly but surely with our bathroom remodel project. We will begin with 3 Model units, one 1 bedroom, one 2 bedroom and one Hale Kipa. All of the fixtures have been chosen and ordered for the model units
and many have already arrived on property. Once the remainder of the items arrive, we will begin the remodel. The model units should be complete by mid-October. The board will then review the completed units and if all goes as planned, they will give the go ahead for the purchase of the fixtures for the 1st phase. The 1st phase, which will be the entire Falls Tower, will begin around the beginning to middle of April 2020. We will remodel 2 floors at a time until all are complete. The 2nd phase will be the 1 bedroom units in the Aloha Tower and should begin around the beginning to middle of April 2021, following the same 2 floors at a time schedule. The 3rd and final phase will be the 2 bedroom units in the Aloha Tower and the Hale Kipa units. The final phase should begin around the beginning to middle of April 2022. All bathrooms should be complete by the end of 2022.In conjunction with the bathroom remodel we will be replacing the bamboo flooring in the B units with the same solid core vinyl tile we are using in the bathrooms, giving the units an aesthetically pleasing flow from one room to the other.Please be aware, during the remodel process, unit numbers and start dates for those unit numbers cannot be guaranteed (even fixed week/units), as we will have to do a lot of rearranging of owner and guest reservations to open up the necessary units for the construction team. There, of course, will also be periodic noise throughout the remodel phases. We will try to keep the noise to a minimum as much as possible. I ask in advance for everyone’s patience and understanding.The Clubhouse Bathrooms are ready to be remodeled as well. We do not have a set schedule for the Clubhouse bathroom remodel yet, however, the work should be completed sometime during the 2020 year.There have already been many updates during the last few years, and many more to come in the future. We look forward to seeing you on your next visit.
Mahalo Nui Loa!Suzie MooreResort General Manager
TELL US YOUR STORY!We’d love to hear from you. Will you share your comments and vacation photos with us?
Please send your story and any beautiful (high-res) vacation shots to Trading Places, c/o DRO admin at 25510 Commercentre Drive, Suite 100, Lake Forest, CA 92630, or email to
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2019 Board Meeting DatesWednesday, September 25, 2019
Trading Places InternationalThursday, September 26, 2019
Trading Places InternationalContact your board of directors at
[email protected] past board meeting minutes,
please visit your Owners Corner at www.kahanafalls.com/owners
Username: kahana/password: tpi
Staff SpotlightIn this newsletter I would like to introduce our Maintenance Manager, Brian Okano.Brian was born and raised on the west side of Maui in the Honolua Camp. His house was where Sansei Restaurant is now. He moved to Sacramento California in the early 80’s where he met his first wife, with whom he had his son, Shawn. He later met his second wife and they had a daughter Jacqueline. Last year Brian became a grandpa for the first time when Jacqueline gave birth to his beautiful granddaughter, Vivian.In 2010 Brian’s father became ill so he
moved back to Maui to help take care of him. In 2016 Kahana Falls was in need of a new Maintenance Manager and Brian was referred to us by the General Manager of a sister TPI resort who was friends with one of his coworkers. During the initial interview I could tell Brian would be a great fit for the Kahana Falls family. Brian says he really likes the uniqueness of Kahana Falls, especially the plush landscaping.During his free time Brian works on his yard and spends a lot of time fishing for jack fish (shoreline fish). His most fulfilling pastime though is spending time walking and playing with his dogs Gizmo and Lucy.Thank you, Brian, for being part of the Kahana Falls Family!
TripAdvisor Reviews“Located across the street from the ocean, this
charming resort has it all - pools, hot tubs, waterfalls, lush gardens and nicely furnished and condos beautifully decorated in the Hawaiian style. Kitchens are well equipped and each unit has a lanai. Fondest aloha is presented here.” - ShamysShores2
“We had a great vacation here. The staff were very good and it was extremely well maintained. We were 200 yards from the beach and you should take advantage of the concierge. She was amazing. The place was so nice we almost decided to move there!” - willkrieger60
The Board of Directors Needs Your Social Media ExpertiseThe Kahana Falls Board of Directors periodically reviews the overall skills mix available to the Board. We have identified the need for a volunteer who has superb public communication skills, especially social media skills. If you are interested in supporting your Board of Directors in this capacity, please send us your resume or CV and a brief statement (1000 characters) of how your skills make you the right person to support the Board.
Contact Information
ReminderHave you moved recently? Please remember to update your mailing
address with Trading Places International to ensure that you
receive important association mailers and billing statements.*
You can update your contact information directly by visiting
www.kahanafalls.com/changeofaddress or
call 866-889-9369 ext. 1*Non-receipt of a statement does not relieve you of your financial obligation. Assessments are due January 1 each
year or 30 days after billing date. Please reference the association’s Assessment, Billing, and Collection
policy for more information regarding due dates, penalties, etc.
Payments can be made online at www.kahanafalls.com/pay.
*TPI & Kahana Falls are not responsible for changes to this information, which is provided as a courtesy to help our guests and owners in planning their vacation experience while at Kahana Falls. For participation, updates or additional information, please contact the provider directly
We scoured the internet and reviewed countless “Best Burgers on Maui” lists; we checked in with the biggies (Yelp, TripAdvisor, Maui Times) as well as endless personal and travel blogs to create the most comprehensive list that would truly feature the very best and only the very best! If you love a good burger, especially after a long beach day, take your salty self to one of these gems and let us know if you agree you have eaten one of the best burgers on Maui.
1. The hands down leader was Cool Cat Café in Lahaina; they showed up on most every list we saw, and they were the Maui Times pick for best burger in 2018, 2017 and 2016.
2. Teddy’s Bigger Burgers, also in Lahaina, was a close second place. 3. Stewz Maui Burgers in Kihei was a tie for second place.4. Another favorite was ‘Ulupalakua Ranch Store’s Deli & Grill in ‘Ulupalakua.5. To round out the top five, Cafe Mambo in Pa’ia came in strong with several mentions.
There were quite a few more places that seemed to have gotten the good ‘ole burger down to a science. Honorable mentions include Cow Pig Bun, Stopwatch Sportsbar & Grill, Milagros Food Company, Cafe Ole’I, Johnny B’s, The Sure Thing, and Peggy Sue’s. Is there a burger missing from this list? Let us know! Send your Best Burger suggestions, stories and/or pics to us at [email protected].
Maui’s Best Burgers
This graph is based on total available room nights:Unoccupied: Includes no-shows, late check-ins and early check-outsOwner: Includes Owner or Guest-of-Owner usageRental: Includes Owner and HOA rentalsTPI Exchange: Includes exchanges booked through Trading Places InternationalRCI Exchange: Includes exchanges booked through RCIOther: Includes exchanges booked through other exchange companies
Who is staying at Kahana Falls?January through July 2019
TRADINGPLACES.COM | [email protected]
Access to Hot Deals Weekly StaysLow Exchange Fees
Free GuestCertificates
Terms & ConditionsUse promo code LETTER when depositing your use week. Valid for new deposits only. Deposit your Unit Week by 12/31/2019 and at least 60 days prior to your Unit Week arrival date to receive two Bonus Weeks, for a total of three weeks of usage. Each Bonus Week is subject to a $229 service fee and valid for a reservation in a Unit up to the
same size as the original Unit Week deposited. Each Bonus Week expires one year from the arrival date of original Unit Week deposited. Offer is based on availability, cannot be combined with other offers, and is subject to change without notice.
Enjoy These Outstanding Benefits:Enjoy These Outstanding Benefits:FREE Membership in Trading Places Classic
Resorts-to-PortsCruise Exchange
Hundreds of Resort Destinations
Build a Better Exchange
Build a Better Exchange
Use Promo Code:
LETTERCall
800-365-7617
Kahana Falls ResortFront Desk: 808-669-1050Resort Fax: 808-669-1848
Email: [email protected]: www.kahanafalls.com
The Kahana Falls Resort disclaims any responsibility for claims made or the performance of goods and services
advertised in this newsletter.
Write to board members c/o TPI at the above address.
25510 Commercentre Drive, Suite 100 Lake Forest, CA 92630
OWNER SERVICES
866-889-9369 ext. 1 | [email protected]• Book use time / Bank your week (TPI, RCI, II)• Inquire about your contract• Learn booking rules• Pay maintenance feesImportant Maintenance Fee InformationRegular association dues are billed annually and are due and payable per your ABC policy. A statement is mailed to you as a courtesy; non-receipt of a statement does not relieve you of your financial obligation.Pay Online at www.kahanafalls.com/pay
Questions about your Maintenance Fees or Assessment Billings? Call the Accounting Department at 866-932-5200 ext. 7 or email [email protected]
EXCHANGE
866-889-9369 ext. 3 | [email protected]• Competitive exchange fees & great destinations• ONLINE exchange option 24/7www.tradingplaces.com/EXCHANGE
TRAVEL & CRUISE
866-889-9369 ext. 6 | [email protected]• Air, car, hotel, cruise, and vacation packageswww.tradingplaces.com/TRAVEL CST # 1008862-10
RENTAL
866-889-9369 ext. 4 | [email protected]• List your KFR unit for rent• Rent additional nights at KFR, or other TPI resortswww.tradingplaces.com/RENTALS• Up to 70% off last-minute vacation rentalswww.tradingplaces.com/HOTDEALS
PROPERTY MANAGEMENT
As your management company, Trading Places is dedicated to making your property the best it can be. Please feel free to contact us at any time.
Kahana Falls Resort is professionally managed by
Mon. – Fri. 7:00 am – 6:00 p.m.; Sat. 8:00 am – 4:30 p.m. PT
Aloha from your Kahana Falls Owner Services Department!
Are you ready to book some reservations? Our friendly agents are ready to assist you!
If you haven’t already confirmed your plans for 2020 (or 2019!) – please do so now! Call 866-889-9369 ext. 1 to speak with one of our friendly and helpful Owner Services agents today. Or make your reservations online:
www.kahanafalls.com/reservationsLogin by entering your personal owner number and zip code or:Username: kahana Password: tpi
Please note that reservations are not valid until they are confirmed in writing by Trading Places International.
Can’t travel? We have options for you! Deposit your week today with Trading Places and receive a week of credit for exchange to a variety of locations. Please call 866-889-9369 ext. 1 or email [email protected] for further assistance. If you wish to deposit a future week, please remember that the association dues must be pre-paid for the year you wish to deposit.
We look forward to hearing from you soon!Your Owner Services Vacation Specialists
We are always looking to add diversity to our Board of Directors. Can you bring something new and fresh to the table? Does your background provide perspective that might benefit the Board? Will your strengths make the Board stronger as a whole?
Serving on the Board of Directors is your opportunity to make an impact on the future of Kahana Falls by becoming involved in the decision-making process. You must be a member of the association in good standing to submit your nomination.
If you have an interest in serving on the board of directors, please contact [email protected] or send your request and contact information to the address below. We will be happy to send you the form and consider your nomination for our next election. Thank you!
By mail: Trading Places International, Attn: Dro Admin 25510 Commercentre Drive, Suite 100 Lake Forest, CA 92630
Solicitation for Nominations!
