Alma Tractor Parts and Service Brochure

QUICK PARTS • DEPENDABLE SERVICE • EQUIPMENT THAT PERFORMS

SU P POR TPARTS & SERVICE

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Table of ContentsCertified Technicians 3On-Site Service 4Shop Service 5Scheduled Maintenance Inspections 6Scheduled Maintenance Contracts 7Oil Analysis 8Undercarriage Maintenance 9Parts 10Remanufacturing Services 11Ground Engaging Tools and Attachments 11

AboutAlmaTractor & Equipment

Our HistoryAlma Tractor was founded in 1991 as a New Holland Agricultureequipment dealer to supply and service agricultural and lightconstruction equipment in western Arkansas and easternOklahoma. By the mid 1990’s the company had expanded toinclude heavy construction equipment, too, and added theNew Holland Construction equipment line in 2005. Today, thecompany sells and services everything from Bad Boy’s zero turnmowers to Kobelco’s 100,000 pound excavators to accommodateall of your equipment needs.

Our management team has devoted their careers to theequipment business, and nearly all of our employees haveworked at Alma Tractor for more than five years. To serviceyour equipment quickly and accurately, our techniciansregularly attend our manufacturers’ training programs, bothin classrooms and online.

Everyone at Alma Tractor is dedicated to ensuring that ourcustomers receive first class treatment. The equipment brandswe represent are dependable, with excellent performancerecords, and include the best options for our customers’needs.Our extensive parts inventory assures quick availability, and ourbroad range of services help you maintain your equipment intop condition.

Our ServicesAlma Tractor helps maximize productivity for customers, offeringsame day parts delivery through our unique Parts Expressservice and both field and shop service with our factory trained

technicians. Our state-of-the-art service trucks are equipped tohelp our technicians complete service efficiently at your location.When you need extra machines to complete a job, Alma Tractorwill supply late model, well maintained machines from ourextensive rental fleet.

Our CustomersAlma Tractor represents a wide range of businesses—residentialhomeowners, commercial mowing contactors, weekend hobbyfarmers, poultry producers, cattle producers, oil and gasproduction companies, oil and gas preparation contractors,pipeline contractors, residential and commercial constructioncompanies, road builders, excavating contractors, utilitycontractors, landscapers, government entities, quarries, andaggregate producers.

Our EquipmentWe carry only those equipment lines that are dependable, withproven performance. Many of the manufacturers we representhave been producing and perfecting their equipment for over50 years. Continual improvements assure that you benefit fromthe latest technologies to enhance productivity.

Today, we feature construction and earthmoving equipmentfrom New Holland, Kobelco, Doosan, and Gehl, agricultureequipment from New Holland, Mahindra, KMC, and Haybuster,landscaping equipment from Bad Boy and Rhino, and lightequipment, attachments, and ground engaging tools fromArrow Material Handling, Atlas Copco, Bradco, Contech, CP,Esco, Geith, McMillen, New Holland, Shindaiwa, and Sweepster.


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Our Technicians Are Factory TrainedAlma Tractor & Equipment has extensive training requirements tocertify technicians and assure that they are properly equipped toservice your machines. Our technicians attend classes at ourmanufacturers’ technical training centers to learn any newdiagnostic and service techniques and to understand anychanges in manuals or equipment requirements.

Our technicians are trained in equipment operation, diagnostics,maintenance and repair. Alma Tractor & Equipment combinesclassroom training with on-the-job experience for a thoroughunderstanding of machine maintenance and repair. Safetyregulations and procedures are emphasized throughout thetraining process.

Technical Training CenterAll manufacturers’ classes are taught by certified specialists. Thereare courses on the functions and performance of specific machines,which include scheduledmaintenance inspections, adjustments,tests, troubleshooting techniques and repair procedures. There arealso component courses, which provide more in-depth informationfor specialized technicians. As diagnostic equipment becomesmore and more complicated, training is especially critical tomaintain equipment properly and to optimize operating time.

Certified TechniciansAlma Tractor & Equipment assures technicians are trained continually

• AlmaTractor & Equipment’stechnicians are factory trainedand certified

• Our manufacturers providespecialized training for theirequipment

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ScheduledMaintenance On-SiteAlma Tractor & Equipment maintains a fleet of service vehicles toprovide on-site service for both repairs and routinemaintenance.Our trained, certified technicians are dispatched to your job siteto performmaintenance activities recommended by theequipment manufacturer at specified intervals.We can schedulethese maintenance procedures when your machines are idle tooptimize your equipment productivity.

Remotely Monitor Equipment for ProblemsWhen you have an equipment monitoring system installed, AlmaTractor & Equipment can remotely monitor your machines and letyou know when we receive any alerts for operation problems.Sometimes we even spot a problem before your operator is awareof it. We can diagnose repairs through our systems and comeprepared to your site with the proper parts and tools to minimizeyour downtime.

Emergency Service AvailableWhen one of your machines is down, you can count on us to cometo your job site to repair your equipment as quickly as possible. Weunderstand that you might have a problem on a weekend orevening, and our technicians are available whenever you need them.

On-Site ServiceTrained, Certified Technicians Provide On-Site Services

Fleet of Service Vehicles with the Latest Repair and Diagnostic Tools

• Scheduledmaintenancemaximizes uptime

• Emergency service available

• State-of-the-art diagnostic tools and servicetrucks for job site repairs and service

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Wealth of Experience and KnowledgeOver 90% of our manufacturer-trained service staff has workedwith us for a decade or longer. That experience translates into avast knowledge base and the ability to perform repairs correctlyand efficiently.

New Holland's web-based ASIST™ program gives us access tofactory specialists and engineers to discuss your particular repairissues whenever needed. In addition, with our extensive libraryof repair manuals, we have information at our fingertips for awide range of equipment.

Because productivity is essential to your success, it makes senseto choose our experienced repair professionals who willminimize your downtime and help you to make the best useof your resources.

DiagnosticsAlma Tractor & Equipment’s facilities are equipped with state-of-the-art diagnostic tools that provide accurate machineevaluations to pinpoint problems with engines, drive trains, orhydraulic systems. Our shop staff is factory trained to correctequipment problems quickly and cost effectively to minimizeyour downtime.

Repair or RemanufactureAlma Tractor & Equipment offers repairs on any components.When a replacement is necessary, remanufactured componentsare an economical alternative.We offer a wide range ofremanufacturing services that include engines, transmissions,torque converters, hydraulic pumps, hydraulic cylinders, anddrive units. All remanufactured components meet OEM standardsand carry a warranty comparable to new component warranties.

Shop ServiceOur seasoned personnel and state-of-the-art facilities combine to give youexceptional service on demand.


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On-Time InspectionsYou can count on Alma Tractor & Equipment to complete ScheduledMaintenance Inspections for your equipment to avoid downtime andkeep your machines performing their best. Most equipmentmanufacturers require some sort of maintenance every 250 hours.We can verify service hours periodically and performmaintenanceactivities to meet warranty coverage requirements.

Trained, Certified TechniciansAll machines are serviced by our trained, certified technicians, on-siteor in our shops.We can service any brand that’s in your fleet.

Thorough InspectionsWe have developed a thorough inspection regimen for each type ofequipment. These procedures are strictly followed to identify possibleproblems with equipment functions. Each inspection includes an oilanalysis, which reveals the presence of metals and contaminants in themachine’s fluids, indicating which components are worn andmightrequire replacement in the future.

ScheduledMaintenance On-SiteAlma Tractor & Equipment maintains a fleet of service vehicles toprovide on-site service for both repairs and routine maintenance. Ourtrained, certified technicians are dispatched to your job site to performmaintenance activities recommended by the equipment manufacturerat specified intervals. We can schedule these maintenance procedureswhen your machines are idle to optimize your equipment productivity.

Call AlmaTractor & Equipmentfor an inspection today!

ScheduledMaintenance Inspections

•Certified, trained technicians• Documentedmaintenance for warranty assurance• Any brand, anymodel• On-site or in our shop

Reduce downtime with Scheduled MaintenanceInspections by our Certified Technicians

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Let us worry about your machinery

HowLong is a ScheduledMaintenanceContract?You choose the term—up to 5 yearsor 5,000 hours.

Payment OptionsFinance It—Add your ScheduledMaintenance Contract payment to yourfinancing package on your machine.

Charge It—Charge your ScheduledMaintenance Contract to your CNHRevolving Account for your currentmachines. Ask about a credit line increaseto accommodate your ScheduledMaintenance Contracts.

Lease It—Add a Scheduled MaintenanceContract to your lease agreement.

CustomizeYour ScheduledMaintenance ContractAdd any of these features to your ScheduledMaintenance Contract for added protection:

Oil AnalysisWith New Holland’s lubrication analysissystem, samples of fluids are takenperiodically from key compartments ofyour machine. These fluids are analyzed toidentify abnormal wear rates, contamination,leakage and other destructive conditionsbefore major damage occurs.

Fleet ManagementCommunications SystemBy monitoring your machine remotely, AlmaTractor & Equipment can schedule service atnecessary intervals. This system allows youto locate and lock your equipment remotelyandmonitor productivity.

Why a ScheduledMaintenance Contract?Fixed PricingA Scheduled Maintenance Contracteliminates price uncertainty. Prices are setbefore repairs begin, and there are noadditional mileage charges.

Reduced HassleWith a Scheduled Maintenance Contract,you don’t have the hassle of stockingreplacement filters or lubricants. We’llcome to you with the necessary parts soyou can focus on the job at hand.

Record of RepairAll maintenance, repairs, and fluid analysesare documented to maintain warrantycompliance and increase resale or trade-in value.

What’s included in a ScheduledMaintenance Contract?MaintenanceAll maintenance procedures that are recommended in your New Holland machineoperator’s manual are completed at the required intervals.

Genuine NewHolland PartsAll parts are the same New Holland quality that originally came in your machine.

Certified TechniciansAll services are completed by factory trained New Holland technicians.

AtYour ConvenienceWhen it’s time for your New Holland machine to be serviced, we’ll contact you toarrange a time and location that’s convenient for you.

ScheduledMaintenance Contracts


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Oil AnalysisAnalyzing system fluids provides a snapshotof internal conditions

• Identify minor problems to avoid major failures.

• Extend equipment life—Contaminant levels in fluids dictatewhen to replace filters.

• Increase oil drain intervals—The condition of your oilindicates when oil changes are actually necessary.

• Increase resale value—Oil analysis records prove yourequipment has been maintained.

• Anymake, anymodel

What is an oil analysis?Fluids are taken from several areas in your equipment and are analyzed by laboratoriesto determine levels of contaminants in the various fluids. The level of each contaminantis compared to normal wear rates, so that potential problems with components can beidentified before failure. The trends for the contaminant levels in your equipment alsoprovide valuable information on potential problems.

Alma Tractor & Equipment monitors your oil analyses. We will provide guidance onnecessary repairs and filter and oil change intervals, based on the results for your equipment.

Sampling IntervalsManufacturers recommend sampling intervals for each model. Also consider how criticaleach piece of equipment is to your production in determining sampling frequency. Youmay want to reduce the hours between sampling periods for equipment operatingunder more stressful conditions, such as those in a very hot, dirty environment, ormachines used for short trips with heavy loads, or those with excessive idle times.

General Guidelines for Sampling IntervalsEngines 250 hours or at manufacturer’s recommended change intervalsTransmissions 250 hours or at manufacturer’s recommended change intervalsHydraulics 250 – 500 hoursDifferentials 750 hoursGearboxes 750 hours

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Spot problems with inspections atregular intervals

AlmaTractor & Equipment’s technicians are trained to identifyundercarriage problems before major repairs are required. Bymeasuring the thickness of the undercarriage components, ourtechnicians can predict how long your undercarriage will last beforereplacements are needed. During scheduled maintenance service,we include undercarriage wear evaluations.

Adjust the track for correct tensionLoose tracks can detrack. Over tightening can cause power loss,excessive roller and idler wear, and could tear the tracks. Refer toyour operator’s manual for track inspection and tensioningprocedures.

Use the narrowest shoe possibleWider shoes can cause problems maneuvering by sticking outfarther and making it more difficult to turn.Wider shoes may benecessary, however, to keep the machine from sinking inextremely wet conditions.

Keep the undercarriage clean of mud and debrisThe accumulation of mud and dirt around the undercarriage caninterfere with proper operation by changing the pitch, whichchanges the component engagement and leads to faster wear.Knock away any debris every day after use, then wash the tracksthoroughly with water.

Minimize high operating speedsHigher speeds cause more wear on the undercarriage. Usethe slowest possible operating speed for the job.

Alternate the turning directionContinuous turning to the same side can cause asymmetricalwear and accelerate wear for sprocket teeth, track tread, guidelugs and roller flanges.

Inspect your equipment visually every day for signs of wearCheck for cracks, bends and breaks on components. Look for wearon bushings, sprockets and rollers. If you see any componentsthat are shiny, there’s probably an alignment problem. Make surenuts and bolts are not loose, which can cause abnormal wear byinterfering with proper movement of parts.

Control track spinning when filling the bucketUse loader hydraulics to penetrate into the material toreduce track spinning. Unnecessary spinning of the trackscan accelerate wear and cause cuts in the tracks.

Schedule an undercarriage inspection today!

Undercarriage Maintenance TipsExtend the life of your undercarriage by following a few simple guidelines.

• Monitor your undercarriage routinely

• Don’t delay repairs or replacements onundercarriage components

• Anymake, anymodel

UndercarriageMaintenance


PartsWhenYou NeedThem•Most parts are available within 24 hours

• AlmaTractor & Equipment maintains avast inventory of critical use parts

• Consult online parts catalogs to savetime and fuel

• Parts Express delivers parts you needto your job site

Fast AvailabilityAlma Tractor & Equipment has an extensive parts inventory and is located near the NewHolland and Kobelco Ultra Parts Depots, so we can provide your parts as quickly aspossible. Check the online catalogs for the correct part number, and contact us with yourorder. We’ll find the parts you need and have them ready to be picked up or shipped thenext day. If it’s not in stock, we’ll locate the parts through our extensive network of partsresources.

Experience CountsOur dedicated parts staff has an average of over 17 years experience servicing ourcustomers. We’re familiar with almost any type of equipment—from vintage machines tothe latest models with computerized controls. We can identify the right part, right away,to have you up and running as quickly as possible.

Online Parts CatalogsYou can find the part numbers for your New Holland and Kobelco equipment right online.

For New Holland parts, visit www.newholland.com, click “Parts & Service,” then select“Parts Catalog.”

For Kobelco parts, visitwww.kobelcoamerica.com and select “Parts & Service.”

Find the Parts—All you need is the model number of your equipment to view lists ofavailable parts. Compile your parts lists, using the convenient look up feature to viewdetailed parts illustrations.

Send your Order—Email, fax or phone in your parts list to the Alma Tractor & Equipmentlocation nearest you. Let us know where you’d like to pick up your parts.

Receive the Delivery Date—Our parts department will respond with availability andpricing as quickly as possible. We’ll let you know when the parts will be ready for pick-upat the location you requested.

Call to OrderYou can always call the parts department to request a part number and place your orderfor any brand, any model.

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AdaptersAttachmentsBackhoesSkid Steer LoadersExcavators

BladesBroomsBucketsClamshellsCompactionWheels

CouplersCuttersFastenersForksGrapplers

HammersHydraulic ToolsHandheldMounted

Log Forks

Log SkiddingAttachments

PinsPulverizersRakes

RippersTeethThumbsU-BladesWear Edges

• Any brand, anymodel

• Factory trained technicians

• Components rebuilt to OEM specifications

• Field service with our mobile service fleet

• Huge savings over buying new

RebuildsMechanical ComponentsAxlesFinal DrivesDifferentialsGear BoxesIdler AssembliesWet BrakesDrop BoxesGear Reducer Assemblies

EnginesComplete engine rebuildsEngine head rebuilds

Power TransmissionsMotorsGeneratorsGen SetsAlternators

Hydraulic ServicesCylinders and SuspensionsPumps and MotorsValves

Remanufacturing ServicesIndustrial and construction equipment

Anything from component rebuild/remanufactureto total machine overhauls

ServicesMachine ServicesMajor OverhaulFailure AnalysisComponent UpgradeApplication AnalysisMachineWorkInframe RebuildsOut of Frame Kit JobsMinor RepairEvaluation and Inspection

Ground EngagingTools & Attachments


Arkansas

Alma

EquipmentAerial EquipmentAgricultural TractorsBackhoesBox BladesBucketsCompact ExcavatorsCouplersCrawler DozersExcavatorsHarvesting EquipmentHay Equipment

ServicesAerial operator safety trainingAerial annual inspectionEmergency serviceExtended warrantiesInsuranceLiability, equipment

Machine inspection maintenanceMaintenance packagesOil and wear analysisOn-site field serviceParts supportwith a multimillion dollar inventory

Remanufactured engines, transmissions,hydraulics, parts and componentsRental equipmentScheduled maintenanceTailored financingfor new and used equipment purchasesTrainingSafety, operating and maintenanceUsed equipment

Landscaping EquipmentMaterial HandlingMowersSkid Steer LoadersSnow RemovalStump GrindersTelescopic HandlersThumbsTractorsTree ChippersWheel Loaders

Headquarters35 Highway 71 NorthAlma, AR 72921Phone: 479-632-6300Fax: 479-632-6309

www.almatractor.com


Documents

Alma Tractor Parts and Service Brochure