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ALLIANCE COMPACT
July 14, 2017Indianapolis, Indiana
SCALING STANDARDS
As ratified by the CCA Alliance
ALLIANCE COMPACT SCALING STANDARDS
TABLEOFCONTENTS
CompleteCollegeAmericaAllianceCompact 1
ScalingStandards
OverviewandDefinitions 3
TheGameChangers 5
Equity 7
MetricsandEvidence 9
Policy 12
Communications 15
Implementation 18
ExpectationsofAllianceMembers 22
TheCompleteCollegeAmericaAllianceCompact
Webelieveourstudents–ofeveryrace,gender,ageandincomelevel–aspiretocompletecollegecredentialsofvalueandpurposebecausetheyseeksecureandfulfillinglivesforthemselvesandtheirfamilies;consequently,werejectthatlowaspirationsarethe
causeoflowgraduationrates.
Weacceptthatasleadersofstates,communities,institutionsandclassrooms,wehavea
sharedresponsibilitytoremovebarriers,reformsystems,andredesigninstructionto
facilitatemorestudentsuccess–butneverbyweakeningacademicrigororreducingthe
exceptionalqualityofAmericanhighereducation.
Wecannotupholdtheseidealswithoutacknowledgingthesetruths:
● Timeistheenemyofcollegecompletion.
Therefore,earlyandsustainedmomentumisvitalforstudentsuccess.
● Structurebenefitsstudents.
Therefore,allstudentsdeserveclearacademicpathways,purposefulprogramselection,andclassschedulesstructuredtoallowworkandfamilybalance.
● Studentsuccessrequiresamutualcommitment.
Therefore,studentsmustworkharder,acceptingstructuresthatspeedtheirsuccess;andinstitutionsmustberesponsivetotheneedsoftheirstudents,utilizingnewpolicyandpracticeproventoboostachievement.
Accordingly,thisAlliancesharesthefollowingbeliefsandmakesthesecommitments:
Webelieveinequity.Weknowwe’reallinthistogether–andourcollectiveeconomic,culturalandcivicfuturesdependuponsuccessinhighereducationforallpeople,notjustthemosteconomicallysecure.Wewillmovebeyondlipservice,recognizingthatwhiledatadisaggregationisanessentialstartingpoint,wemustdomoreinourpursuitofconcreteactionsproventopermanentlycloseeducationalachievementgapsforthosemostoftenleftbehind:studentsofcolor,low-incomestudents,first-generationstudentsandolderstudents.Wesupportstudentsofhighabilityandhighneedandrejectlowexpectations.
Webelieveinevidenceandfacts.Wedonotfearthehardtruthsrevealedthroughanhonestassessmentofthedata,butinsteadrealizethatdataarekeytounderstandingourstrengths,confrontingourchallengesandidentifyingsolutions.Everyone–fromtheboardroomtotheclassroom-mustengageindataanalysisandtheevaluationsofresults.Dataprofessionalsshouldbeempoweredtostepuptojointheirfellowchangeagents,assertingtheirexpertisetohelpdrivecontinuousimprovement.
1
Webelieveinsmartpolicytoaccelerateandsustainsystemicreforms.Wewillassertthescalingpowerofpolicywhenitisevidence-based,pursuedinanappropriatevenue,developedtransparentlyandcraftedwithimplementationinmind.Weknowthatgoodpolicyprovidesflexibilityforinstitutionsbutdoesnotcompromiseonequity,quality,oraccountabilityforresults.Wemustrestoreandsustainpublicinvestmentinhighereducationbecauseitsbenefitsarebroadlyenjoyedbythepublic,notjustprivately.Werespectthedutyofelectedandappointedpolicymakerstoprotectthepublicinvestmentinhighereducationanddemandbetterandmoreequitablereturnsforstudentsandtaxpayers.
Webelievecommunicationaccelerateschange.Wewillestablishanddrivemechanismstoenhanceourconnectedness,frequentlyandeffectivelysharingourreformeffortsandstoriesofsuccess.Wewillmarshalpublicopiniontowardadeeperunderstandingofthechallengesfacingourstudentsandthesolutionsbeingchampionedbyourmovement,focusingallAmericansonasharedvisionforthefutureofhighereducation.
Webelieveineffectiveimplementation.Wewilldevelopandactonclear,concise,highly-structured,evidence-basedandgoal-orientedimplementationplansdesignedtoachievedramaticimprovementsinstudentsuccess.Themeasurablegoalsandtheplanstoachievethemmustbeequallyownedbyadministratorsandfacultywithaclearunderstandingoftheirresponsibilitiesforgeneratingresults.Weexpectactionatscaleandwithurgency,ensuringallstudentsareprovidedtheopportunitytobenefitfromreformefforts.Wewilldeploybestpracticeswheretheyexistandworktodiscovernewsolutionswheretheydonot.
WebelieveinthisAlliance.Weareimpatientreformers,agentsofchange,andsystemdisruptorsfromallwalksoflifeandpositionsofinfluence–equippedwithevidenceandurgentlydrivenbecauseourcountry’sfuturedependsuponoursuccess.WemustbeasdiverseasAmericayetstrongertogetheraswejointlyleadandcollaboratetopushforsubstantialandsustainableincreasesinachievementandcompletionforallstudents.Wewillaccelerateourpaceasweruntowardproblems,notawayfromthem.
Together,wedreamthingsthatneverwereandask,“Whynot?”1
EstablishedandratifiedbytheMembersoftheAllianceJuly14,2017
Indianapolis,Indiana
1GeorgeBernardShaw,BacktoMethuselah,1921.2
AselectgroupoftheAlliance’smostrespectedandaccomplishedcontentexpertsandthoughtpartners
TeamsformedbyeachAllianceMemberthatincludeleadsforEquity,Metrics,Policy,Communications,andImplementation
Teams,whichincludefaculty,formedatthecampusleveltoenactreforms,customizethemforlocalconditions,andmeasureresults
Theleaders,administrators,faculty,partnerorganizations,studentsandfamilieswhoshareourbeliefsandstriveforthereformsnecessarytoensuremorecollegegraduates
TheCompleteCollegeAmericaScalingStandards
WhoispartoftheAlliance?
WhatisanAllianceMember?AnAllianceMemberisastate,territory,postsecondarysystem,metropolitanareaorinstitutionalconsortiathatcommitstosetcollegeattainmentgoals,collectandreportcollegecompletionmetricsandpursueGameChangerstrategiesintendedtodramaticallyincreasecollegecompletionratesandcloseattainmentgapsforlargenumbersofstudentsacrossmultipleinstitutions.
WhatisScale?ScaleisachievedforanAllianceMemberwhenastrategyisdeployedfor100%ofthestudentswhowouldbenefitfromit.
WhatisScaling?Scalingistheprocessthatstates,regions,andinstitutionsundergotogethertoachievescale.Asuccessfulscalingprocessstartswithacommitmenttofullscaleandphasesinthestrategyalongacleartimeline,refiningstrategiesalongthepathto100%scale.
WhataretheScalingStandards?ScalingStandardsareconcrete,verifiable,anddeliberateactionsthatarenecessarytosuccessfullyscaleGameChangerstrategies.Effectivelyintegratingthefivescalingstandardareascanresultindramaticimprovementsincollegecompletionandtheclosingofachievementgaps.TheScalingStandardsareareflectionofvaluablelessonslearnedfromAlliancemembers,CompleteCollegeAmericastaff,CCAfellowsandpractitionerswhohavesuccessfullyscaledcollegecompletionreforms.
WhatdowedowiththeScalingStandards?TheScalingStandardsareaframeworkforbuildingcomprehensiveactionplansbyboththeCompleteCollegeAllianceandCampusImplementationTeams.TheScalingStandardsshouldbeusedtodevelopMemorandaofUnderstandingforscaleinitiatives,evaluateAllianceMemberactionplans,andhelpCompleteCollegeAllianceTeamMembersevaluatetheirownreadinessandcommitmenttotheworkofimprovingcollegecompletionandachievingequity.
CCAFellows
CompleteCollegeAllianceTeams
CampusImplementationTeams
ImpatientReformersandtheStudentsTheyServeTH
EAL
LIAN
CE
3
Larry Abele, Provost EmeritusFlorida State University
Peter Adams, Professor Emeritus
Community College of Baltimore County
Rob Anderson, PresidentSHEEO
Kimberly Beatty, ChancellorMetropolitan Community
College
Angela Bell, Assoc Vice Chancellor
University System of Georgia
Matt Bergman, Program Director; Assistant Professor,
Educational Leadership, Evaluation, & Org. Development
University of Louisville
John Cech, Deputy Commissioner of Higher
EducationMontana University System
Tristan Denley, Exec Vice Chancellor
University System of Georgia
Scott Evenbeck, PresidentGuttman Community College
Joe Garcia, PresidentWICHE
Ross Gittell, ChancellorCommunity College System of NH
Loretta Griffy, Associate ProvostAustin Peay State University
Nia Haydel, Director, Academic Center for Excellence
Dillard University
John Hetts, Sr. Director, Data Science
Educational Results Partnership
Cheryl Hyman, Former ChancellorCity Colleges of Chicago
Pearl Iboshi, Director, IR and Analysis
University of Hawaii
Kathy Johnson, Exec Vice Chancellor
IUPUI
Chris Juarez, Professor, Mathematics
Community College of Aurora
Mike Krause, Executive DirectorTennessee Higher Education
Commission
Donna Linderman, DeanCity University of New York
Teri Elkins Longacre, Vice Provost and Dean, Undergraduate Student
SuccessUniversity of Houston
Teresa Lubbers, CommissionerIN Commission for Higher
Education
Nivine Megahed, PresidentNational Louis University
Nasser Paydar, ChancellorIUPUI
Carol Puryear, Vice ChancellorTennessee Board of Regents
Tim Renick, VP for Enrollment Management; Vice Provost
Georgia State University
Gary Rodwell, IT SpecialistUniversity of Hawaii
Paula Myrick Short, Sr. Vice Chancellor; Sr. Vice President for
Academic Affairs and ProvostUniversity System of Houston
University of Houston
Uri Treisman, Executive DirectorThe Charles A. Dana Center
Sarah Tucker, ChancellorWV Council for Community and
Technical College Education
German Vargas, Assistant VPCollege of Coastal Georgia
Steve Wrigley, ChancellorUniversity System of Georgia
AlabamaArizona Consortium
ArkansasCentral Valley (CA) Higher
Education ConsortiumColorado
Commonwealth of the Northern Mariana Islands
City University of New YorkConnecticut
District of ColumbiaFloridaGeorgiaHawaii
Houston GPSIllinois
IdahoIndiana
KentuckyLouisiana
MaineMaryland
MassachusettsMinnesotaMississippiMissouriMontanaNevada
New HampshireNew Mexico
OregonOklahoma
OhioPennsylvaniaPuerto Rico
Rhode IslandSouth Dakota
TennesseeTexas
Thurgood Marshall College FundUtah
VermontVirginia
West VirginiaWisconsinWyoming
THE ALLIANCEMembers
CCA Fellows
4
The CCA Way The Game Changers and Scaling Standards
THE ALLIANCE
MOMENTUM PATHWAYS To Permanently Close Achievement Gaps
HIGHLY-STRUCTURED IMPLEMENTATION DESIGN
EQUITY
METRICS AND EVIDENCE
POLICY
COMMUNICATIONS
15 to Finish Math Pathways
Corequisite Support
Academic Maps with Proactive Advising
Momentum Year
A Better Deal for
Returning Adults
5
The Game Changer Strategies
AGame-ChangingSequence
Math Pathways
Momentum Year
A Better Deal for
Returning Adults
15 to Finish
Increasegatewaycoursecompletionwithinthefirstyearbyenrollingenteringstudentsintothecollege-levelmathandEnglishcourses,providingthosewhoneedadditionalhelpaconcurrentcourseorlabthatoffersjust-in-timeacademicsupport.
Ensureallstudentsenrollinandcompletegatewaymathintheirfirstyearbydesigningmathcoursesthatarealignedwiththeskillsstudentsneedfortheirchosenprogramofstudy.
Buildearlymomentumsostudentsmeetkey,first-yearbenchmarks:informedchoiceofametamajorormajor,enrollmentin30credits,completionofninecreditsintheprogramofstudyandcompletionofgatewaymathandEnglishrequirements.Provideearlysupportandguidancethatempowerdecisionmaking,includingtheuseofinterestassessmentsandlabor-marketdata.
Increasedegreeattainmentbyinvitingadultlearnersbacktocompletetheireducation,providingaredesignedsystemthatoffersacceleratedcourses,year-roundenrollmentandpredictableschedulesthatfittheirbusylives.Givecreditforpriorlearningandexperienceandadditionalsupporttohelpstudentsnavigatethesystem.
Boostthenumberofstudentswhoareontrackforon-timegraduationbyencouragingenrollmentin15creditseachsemester(30creditsperyear,includingsummers).Financialaiddollars,aswellasinstitutionalprocessandpractice,shouldsupportthatstandard.
Corequisite Support
MOMENTU
MPATH
WAYS
Academic Maps with Proactive Advising
Defaultstudentsontohighly-structuredacademicmapsthatlayoutasemester-by-semesterplantowardon-timecompletion.Designmapstoinclude15creditspersemester(or30peryear),indicatemilestoneandpre-requisitecourses,andempoweradvisorstoeffectivelymonitorprogressandprovideinterventionasneeded.
6
EquityScalingStandards
Webelieveinequity.Weknowwe’reallinthistogether–andourcollectiveeconomic,culturalandcivicfuturesdependuponsuccessinhighereducationforallpeople,notjustthemosteconomicallysecure.Wewillmovebeyondlipservice,recognizingthatwhiledatadisaggregationisanessentialstartingpoint,wemustdomoreinourpursuitofconcreteactionsproventopermanentlycloseeducationalachievementgapsforthosemostoftenleftbehind:studentsofcolor,low-incomestudents,first-generationstudentsandolderstudents.Wesupportstudentsofhighabilityandhighneedandrejectlowexpectations.
Makeastrongcase
Makingastrongcaseforequityincollegecompletionworkisitselfanimportantcomponentofascaleeffort.TheCompleteCollegeAllianceTeammustreviewandpresentdisaggregatedsuccessmetricstoshowthatattainmentgoalscannotbeaccomplishedwithoutintentionaleffortstocloseachievementgaps.TheCompleteCollegeAllianceTeammustcommunicateequitygoals,aswellastherelatedstrategiesforachievingthem,inwaysthatwillspeaktoandmotivatevariousaudiencestotakeaction.(SeeCommunicationsScalingStandardsformore.)
TheStandardismetwhenaclear,data-drivencaseforanequityagendahasbeendevelopedandpublicized.
Cultivatecommitment
ItisimportantthattheCompleteCollegeAllianceTeamdedicatesitselftoidentifyingandclosingestablishedachievementgaps.Theteam’sEquityLeadmustholdtheteamaccountableforthatcommitment.Itisequallyimportantthatallinstitutions,includingthemostselective,putforththeirowncommitmenttopermanentlyclosingachievementgapsforallpostsecondarystudents,notjustthestudentscurrentlyenrolledattheirinstitutions.
TheStandardismetwhentheCompleteCollegeAllianceTeamandInstitutionalLeadershavepubliclycommittedtoagoalofclosingachievementgapsbyadatecertain.
Fostertrust
Whentacklingissuesassensitiveandcomplexaseducation,race,income,andemployment,expliciteffortstobuildandnurturetrustareessential.TheCompleteCollegeAllianceTeammustdeepenpartnershipswithinstitutionsthatservethetargetedpopulations.Strategiesmustbecustomizedtomeetthecontextoftheseinstitutions,butnotavoidedbecauseofthatcontext.Theadviceofstudents,diversityexperts,communityorganizations,andthosewithexperienceservingtargetpopulationsmustbeheeded.
TheStandardismetwhenleadersofinstitutionsservingtargetedpopulationsagreetheyhavestrongworkingrelationshipswithhighereducationleadersandpolicymakersacrossthestateorregionandthattheirexpertiseandperspectiveinfluencedecisions.
Focusattention,support,andresourceswheretheymattermost
WhenaCompleteCollegeAllianceTeamiscommittedtoscalingcollegecompletionstrategies,itmustprioritizesupportforinstitutionsthatservehighpopulationsoflow-income,minority,andadultstudentsbyprovidingsufficientresourcesandsupportfortheseinstitutionstoachievescale.
TheStandardismetwheninstitutionsservingunderrepresentedpopulationsagreetheyhavethesupportnecessarytoscaleandsustaincompletionandequitystrategies.
7
Alignfinancialincentivestoequitygoals
Ifequitygoalsareatoddswithstatefinancialincentivesandaccountabilitymeasures,theCompleteCollegeAllianceTeamshouldexpectfrictionbetweenpolicyleadersandinstitutionsservingtargetpopulations,whichinturnstagnatesprogress.Policyleadersmustdesignfundingformulastoincentivizetheclosingofachievementgapsandrewardinstitutionsthathavedemonstratedtheircommitmenttoservingunderservedstudents.
TheStandardismetwheninstitutionalfundingisdirectlyandexplicitlytiedtotheoutcomesoftargetpopulationsbasedonrace,age,orincome.
Safeguardequitythroughoutscalingefforts
TheCompleteCollegeAllianceTeam,withleadershipfromitsEquityLead,mustrelentlesslymonitortheresultsofscalingeffortstoverifythattheyclosegapsforunderrepresentedandlower-performingpopulations,andadjustasnecessary.Structuralchangesmaynotbeenoughtoclosegaps,necessitatingmoretargetedinterventionstoaddresstheuniquechallengesofeachunderservedstudentpopulation.
TheStandardismetwhentheCompleteCollegeAllianceTeampublishesdataprovingthatthestrategiestheyimplementednarrowedachievementgaps.
EmbedequityineachoftheScalingStandards
TheworkofcreatingmoreequitableoutcomesmustbecontinuallytopofmindforthePolicy,MetricsandEvidence,CommunicationsandImplementationLeadsoftheCompleteCollegeAllianceTeam.Whileitisunrealistictobelieveprogresscanbemadewithoutasinglepointofownership,itisequallyunlikelythattheEquityLeadcanmakeprogressunlessequitygoalsheavilyinfluencetheworkofothersontheCompleteCollegeAllianceTeam.TheEquityLeadmustworkdirectlywitheachteammembertoexplorewaystoembedequitygoalsintotheirowndailywork.
TheStandardismetwhenallmembersoftheCompleteCollegeAllianceTeamhaveengagedinmeaningfulconversationwiththeEquityLeadtofocustheirowneffortsmoreintentionallyonequity
andhavechangedthewaytheydotheirworkasaresult.
ForCompleteCollegeAllianceTeamsandCampusImplementationTeamsthatcommittothesescalingstandards,CompleteCollegeAmericacommitsthe
followingresourcesinreturn:
● DisaggregateddatafromtheCompleteCollegeAmericacollectionprocesstohelpshapeconversationsandgoal-settinganddrivereform
● Specializedprojectsforminority-servinginstitutions
● Samplecommunicationslanguagethathighlightstheeconomicandmoralimperativesforclosingachievementgaps
● ExpertAdviceonconstructinganoutcomes-basedfundingmodelthatappropriatelyrewardsimprovementswithunderrepresentedpopulations
8
MetricsandEvidenceScalingStandards
Webelieveinevidenceandfacts.Wedonotfearthehardtruthsrevealedthroughanhonestassessmentofthedata,butinsteadrealizethatdataarekeytounderstandingourstrengths,confrontingourchallengesandidentifyingsolutions.Everyone–fromtheboardroomtotheclassroom-mustengageindataanalysisandtheevaluationsofresults.Dataprofessionalsshouldbeempoweredtostepuptojointheirfellowchangeagents,assertingtheirexpertisetohelpdrivecontinuousimprovement.
Ifitmatters,measureit
Thecommoncompletionmetricsfocusonthemostimportantmeasuresofprogress,completion,andequity.Thesesimple,consistentmeasuresprovideimmensevaluetothefieldandcomplementtherigorousresearchandcausalevaluationthatdriveourwork.TheCompleteCollegeAllianceTeam,withleadershipfromtheMetricsandEvidenceLead,mustregularlyreportthesemetricstoCompleteCollegeAmericaandusethemtoproducedigestible,actionablereportstoadvancetheirgoals.(SeeCommunicationsScalingStandardsformore.)
TheStandardismetwhenCompleteCollegeAllianceTeamspubliclysharecommoncompletion,progress,andequitymetrics.
Workdeeplywithdatatodriveinnovation
Datacollectiononitsownwillnotdrivechange.Changecomeswhenpeopleinteractandinternalizethedata,drawtheirownconclusionsandtakeaction.CompleteCollegeAllianceTeamsmustusedatatodeveloptheproblemstatementthatcatalyzesplanningandreform.(SeeImplementationScalingStandardsformore.)
TheStandardismetwhencollegecompletionandequitymetricsareexplicitlyandconsistentlyincorporatedintotheCompleteCollegeAllianceTeam’sproblemstatement,goals,andimprovementstrategies.
Empowerdataexpertstobeleadersinthemovement
Dataprofessionalsmustbemorethanproducersofdata,butratherleaderswhoguidedecision-makers,helpingthemtoleveragedatatoprioritizeandfocuscollegecompletionefforts.Dataprofessionalsarethewatchdogsofsuccessforallscalingefforts.Theyshouldbeinvolvedinthedevelopmentofevaluationplansfromtheoutset,helpexecutetheplansandhaveaccesstonecessaryresourcestosupportprojectevaluation.TheymustalsohelpothermembersoftheCompleteCollegeAllianceTeamdeveloptheirownskillssothattheycanbetterunderstandandinterpretdataindependently.
TheStandardismetwhenthemembershipoftheCompleteCollegeAllianceTeamandCampusImplementationsTeamsincludeadataprofessionalwhogeneratesdata,translatingitintoactionableinformationthatleadstomeaningfulrecommendationsincorporatedintoactionplans.
Givevoicetothesilentthroughdata
Nodataanalysiscantellthefullstoryuntilitdisaggregatesdatabyvariousstudentsubgroupsthathavebeenunderservedbyhighereducation.WhileitmaybetemptingfortheCompleteCollegeAllianceTeamtouseaggregateddatatodrawconclusionsonthestateofstudentsuccess,theMetricsandEvidenceandEquityLeadsmustinsistthatfurtheranalysisbeconductedtoaccountforthedifferentialimpactonvariousstudentgroups.(SeeEquityandImplementationScalingStandardsformore.)
9
TheStandardismetwhenallreportsrelatedtocompletionandinterventionimplementationsexplicitlycalloutthechallengesfacedbydifferentpopulationsandtheimpactofinterventionsonthosesamepopulations.
Supportimplementationatscale
TheCompleteCollegeAllianceTeam’sMetricsandEvidenceLeadandhisorhercounterpartswithininstitutionsmustsupportCampusImplementationTeamsbycollectingandreviewingagreeduponstudentoutcomedataandotherevaluationdatareflectingtheoverallqualityofthescalingeffort.Descriptivedata,particularlywhenitiscollectedaspartofalarge-scaleeffortshouldbesufficienttodemonstratethesuccessoftheinitiativeandareasinneedofimprovement.Wherepossible,theCompleteCollegeAllianceTeamshouldsupportrigorouscausalresearchtounderstandwhatelementsoftheinterventionhadthegreatestimpactonstudentperformance.Everyoneshouldunderstandthatittakestimetoseelong-termimpactsoncompletion,butwheninstitutionsandstatesscale,short-andlong-termresultswillberevealedmoreswiftly.(SeeImplementationScalingStandardsformore.)
TheStandardismetwhentheCampusImplementationTeamshavereportedtotheCompleteCollegeAllianceTeamthequalitativeandquantitativeresultsofimplementationeffortsassoonastheyareavailable.
Communicatefindingsfromdatatodrivereform
TheCompleteCollegeAllianceTeam’sDataLeadshouldworkwiththeCompleteCollegeAllianceTeamtoanalyzeallavailabledatatounderstandthenatureofthecompletionproblemortheimpactofanintervention.Dataandcommunicationsprofessionalsmustworktogethertoaccuratelyrepresentthedataandtellthemostcompellingstorypossibletodrivereform.(SeeCommunicationsScalingStandardsformore.)
TheStandardismetwhenabroadrangeofstakeholderscancomfortablydescribethelessons
learnedfromthedataandpublishedreportsareeasilydigestibleandaccuratelyrepresentthefacts.
ForCompleteCollegeAllianceTeamsandCampusImplementationTeamsthatcommittothesescalingstandards,CompleteCollegeAmericacommits
thefollowingresourcesinreturn:
● SetofindustrystandardmetricsthatareclearlydefinedandreportedbyallCompleteCollegeAmericaAllianceMembersandamechanismtoreportthosemetricstoCCA
● SeriesofCCA-createdreportsandproductsdesignedtofacilitatetheuseofdata
● Supportincreatingstate-levelreportsdesignedtosupportcompletionefforts
● Training,networksandsupportfordataprofessionalsontheCompleteCollegeAllianceTeamtounderstandhowtheexpertiseofdataprofessionalsfitsintogoalsetting,policy,andimplementationprocessesandtofacilitatepartnershipswithcommunicationsstaff
● Datafornationalandin-stateeventstosupportstrategyimplementation
10
● Aquantitativeandqualitativeevaluationframeworkthatincludesmeasurementofshort-,medium-andlong-termoutcomesthatshouldbeusedtoassessimplementationsuccess
● Cleardefinitions,standardsandtemplatestohelpfacilitatethedatacollectionprocesstosupporttheevaluationframework
● ContinuedcommitmenttocollecttheCommonCompletionMetricsandallimplementationmeasuresbrokenoutbyrelevantdemographicgroupsanddatatoolsthatallowdatatobeviewedfordifferentdemographicgroups
● On-demandassistancewithdatacollection,interpretation,andpresentationaswellasassistancewithhelpingAllianceMemberswithresolveissuesrelatedtomultipledatasystems
11
PolicyScalingStandards
Webelieveinsmartpolicytoaccelerateandsustainsystemicreforms.Wewillassertthescalingpowerofpolicywhenitisevidence-based,pursuedinanappropriatevenue,developedtransparentlyandcraftedwithimplementationinmind.Weknowthatgoodpolicyprovidesflexibilityforinstitutionsbutdoesnotcompromiseonequity,quality,oraccountabilityforresults.Wemustrestoreandsustainpublicinvestmentinhighereducationbecauseitsbenefitsarebroadlyenjoyedbythepublic,notjustprivately.Werespectthedutyofelectedandappointedpolicymakerstoprotectthepublicinvestmentinhighereducationanddemandbetterandmoreequitablereturnsforstudentsandtaxpayers.
Identifythepolicy’spurpose
Policycanbeusedtosetscalethresholds,defineterms,layoutreportingrequirements,orreinforcecampus-drivenreforms.Outdatedlawsandpoliciescanstandinthewayofprogressunlessamended.Thefirststepofanydiscussionaroundpolicyistoidentifythereasonthepolicyisnecessary.
TheStandardismetwhentheCompleteCollegeAllianceTeam’sPolicyLeadcanclearlyarticulatetheissuethatthepolicyisintendedtoaddress.
Listenandlearnbeforeacting
TheCompleteCollegeAllianceTeam’sPolicyLeadmustexaminehowothershavetackledtheproblem,eitherthroughpolicyorpractice,andwhetherthoseeffortsweresuccessful.Thisinformationshouldbesharedbroadlywithpolicymakerswithinthestateorregion.
TheStandardismetwhentheCompleteCollegeAllianceTeam’sPolicyLeadhasdata-driven,evidence-basedexamplesofsuccessfulpolicyacrossthecountryandusesthoseexamplestoinformpolicyproposals.
Selectthevenuewiththegreatestchanceofsuccess
Ifpolicyiswarranted,itcouldbeenactedthroughlegislation,gubernatorialexecutiveorder,coordinatingboardpolicy,systempolicy,orinstitutionalpolicy.TheCompleteCollegeAllianceTeam’sPolicyLeadmustleadadiscussionthatconsidersthepoliticalenvironment,highereducationgovernancestructure,andstakeholdersupportoroppositiontodeterminethebestvenueforthepolicyanditslong-termsustainability,exercisingparticularcautionwhenconsideringlegislation.
TheStandardismetwhentheCompleteCollegeAllianceTeam’sPolicyLeadhasdiscussedanddocumentedtheprosandconsofadoptingpolicyinvariousvenuesandisconfidenttheselectedvenueismostlikelytoachievedesiredresults.
Createandcirculateadraftpolicy
Detailsmatter,soadraftpolicyandthestepsinthepolicymakingprocessshouldbecraftedearlyonandmadeavailabletothosewhowillberesponsibleforimplementingit.TheGovernor,SHEEOagency,andkeylegislatorsshouldallbeengagedearlyinthedraftingprocess.Stakeholdersmustnotonlybeaskedtocommentonthepolicyinconcept,butalsooffertheiruniqueperspectiveonthelanguagethatisusedinitsconstruction.
TheStandardismetwhenadraftpolicydocumenthasbeenreceivedandreviewedbystakeholders. 12
Broadlysolicitadvicefromexpertsandstakeholders
TheCompleteCollegeAllianceTeam’sPolicyLeadshoulduseprofessionalassociationsanddesignatedgovernmentliaisonstosurfacepossibleimprovementsandobjectionstothepolicy.Thefeedbackprocessmustbedonewithanopenmindandwillingnesstomakeadjustments.Feedbackshouldnotbetakenatfacevalueandinsteadshouldbeevaluatedagainstknowndataandestablishedbestpractices.Doingsowilllimittheinfluenceofanecdotesandunprovenbeliefs.TheCompleteCollegeAllianceTeam’sPolicyLeadshouldcommunicatewithstakeholdersabouthowtheirinputwaseitherincorporatedintothepolicyorwhyitwasnotincluded.
TheStandardismetwhenallstakeholdersexpectedtobeimpactedbythepolicyhavehadtheopportunitytoprovideinputandagreetheirinputwasnotonlysolicited,butevaluatedandconsidered.
Provideexceptionalsupportforthepolicymakingprocess
TheCompleteCollegeAllianceTeam’sPolicyLeadmustproactivelycoordinatetalkingpoints,Q&Apreparation,handouts,presentations/testimony,andotherresourcesasneededtosupportthepolicy’senactment.
TheStandardismetwhenthepolicy’sauthoranddecision-makersagreethattheyhadeverythingtheyneededthroughouttheprocesstoenactanappropriatepolicy.
Ensurerobustcommunicationsthroughoutthepolicymakingprocess
TheCompleteCollegeAllianceTeam’sPolicyLeadmustworkwiththeCommunicationsLeadtoensurethatallaffectedpractitionersareengagedinongoingcommunicationthroughoutthepolicymakingprocess.Intentionaleffortsmustbemadetoensurethatfacultyandstaff--notjustPresidentsandProvosts--areinformedabouttheproposal,awareofthesuccessfulpassageofthepolicy,informedaboutwhyitwasenacted,andclearonnextstepsforimplementation.(SeeCommunicationsScalingStandardsformore.)
TheStandardismetwhenallstakeholdersandconstituentswhowillbeimpactedbythepolicyareawareofitspassageandunderstandtheroletheywillplayinimplementation.
Proactivelylaunchtheimplementationandsetexpectations
TheCompleteCollegeAllianceTeammustproactivelyconvenethosewhowillleadtheimplementationofthepolicyandthosewhowillexecuteit,establishexpectationsandmilestones,andconnectimplementerstoavailableresources.(SeeImplementationScalingStandardsformore.)
TheStandardismetwhentherightcombinationofpeoplehasbeenconvenedtoworkonimplementation,supportedbystateornationalresourceswhenpossible.
Establishafeedbacklooptoensureresults
Ifthepolicyneedstobemodifiedbasedonlessonslearnedduringimplementation,thosesuggestionsshouldbeincorporatedintoafuturepolicyagenda.Aretrospectiveanalysisshouldbemadepubliclyavailable,sothatpractitionersnationallycanlearnfromothersandfurtherrefinetheirownwork.Thefeedbackloopmustidentifyexistingpoliciesornewlyproposedpoliciesthatworkagainstthegoalsofthereform,tobothpreventbadpoliciesfrombeingadoptedandimprovethegoodpoliciesthathavebeenadopted.
TheStandardismetwhenthoseinvolvedwiththepolicymakingprocesshaveeitherconfirmedthatthepolicyreacheditsintendedaimorhavealteredittobetterdoso.13
ForCompleteCollegeAllianceTeamsandCampusImplementationTeamsthatcommittothesescalingstandards,CompleteCollegeAmericacommits
thefollowingresourcesinreturn:
● Assistanceprioritizingpotentialpolicyagendaitemsandselectinganappropriatevenue
● Pragmaticadviceandlanguagereviewduringpolicyconstructionanddrafting
● Facilitationofthestakeholderdialogueduringthevettingprocess
● In-personpresentationsortestimonytoinformpolicymakersaboutthenationallandscape
● Directcommunicationsandimplementationsupportuponthepolicy’senactmentandevaluationsupporttoanalyzethepolicy’simpact
● Off-the-shelfresourcestosupportthepolicymakingprocessthroughCompleteCollegeAmerica’spublicationentitledNewRules.Thisresourceprovides:
➢ Detailedpolicylanguagetoserveasastartingpointforconstructingadraft➢ Abriefnationalpolicyscan➢ Questionstoaskstakeholdersandtheirexpectedperspectivesforuseinthe
vettingprocess➢ Talkingpoints,Q&APrep,anddigestibledatavisualstosupportthe
policymakingprocess
14
CommunicationsScalingStandards
Webelievecommunicationaccelerateschange.Wewillestablishanddrivemechanismstoenhanceourconnectedness,frequentlyandeffectivelysharingourreformeffortsandstoriesofsuccess.Wewillmarshalpublicopiniontowardadeeperunderstandingofthechallengesfacingourstudentsandthesolutionsbeingchampionedbyourmovement,focusingallAmericansonasharedvisionforthefutureofhighereducation.
Empowercommunicationsexpertstobeleadersinthemovement
TheCompleteCollegeAllianceTeam’sCommunicationsLeadwillserveastheprimarycontactforCompleteCollegeAmericaonalleffortsrelatedtocommunicationsandmediastrategy,includinghelpingtoidentifyopportunitieswithinthestate,region,orconsortia.ThisindividualmustcoordinatewithothermembersoftheCompleteCollegeAllianceTeamandserveasaleaderonadvancingcollegecompletion.
TheStandardismetwhentheCompleteCollegeAllianceTeamandCampusImplementationTeamsincludeacommunicationsprofessionalwhomakesmeaningfulrecommendationsaboutAllianceactivitiesanddrivesmomentum.
Developanetworkofcommunicationsambassadors
AsCompleteCollegeAllianceTeamsworktosharesuccessesandhighlightstoriesfrombothwithinstatesandregionsandaroundthecountry,theirCommunicationsLeadsmustcultivatealistofambassadors,validatorsandadditionalcommunicationsprofessionalswithintheirstateorregionwhowillhelptosharecontentthroughouttheirnetworks.Amplifyingthemessagesthroughthisnetworkwillensurebroaderreachandawarenessaroundcollegecompletionstrategiesandtherolevariousplayershaveinimplementation.
TheStandardismetwhentheCompleteCollegeAllianceTeam’sCommunicationsLeadhascompiledalistofindividualswillingtoserveascommunicationsambassadors.
Developacommunicationsplanforcollegecompletionefforts
TheCommunicationsLeadmustworkwiththefullCompleteCollegeAllianceTeamandcommunicationsambassadorstoassessaudiences,constructkeymessagesandlayoutwhichcommunicationstacticswillbeusefulinadvancingcollegecompletion,includingconcretegoalsonoutreach,audiencegrowth,andotheroutcomes.
TheStandardismetwhenacommunicationsplanisdevelopedthatincludesproposedtacticsandconcretegoals.
Tailormessagingandtacticstospeaktoandmotivatevariousaudiences
Advancingamovementrequiresunderstandingofthebackgroundsandmotivationsofavarietyofaudiences,particularlyasitrelatestoequitygoalsandstrategies.TheCompleteCollegeAllianceTeam’sCommunicationsLead-aswellascommunicationsambassadors-mustunderstanddifferentperspectivesandcraftacommunicationsstrategythatwillbuildbuy-infromthosewhoarecriticaltothesuccessfulscalingofstrategies.Effectivecommunicationsshouldleveragethedataintheformofcompellingvisualizations.Informationshouldbereportedpubliclytokeystakeholdersintheformofconciseandassertivematerialsthatfocusontheproblem,theimpactonstudents,andproposedsolutions.
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TheStandardismetwhenallCompleteCollegeAllianceTeamMembersintentionallycommunicatewithdiverseinstitutionsandindividuals,withintheirstateorregion,withlanguagethatrepresentsthesharedvalueswithintheplannedstrategies.
Regularlyshowcaseefforts,successesandstories
BasedoninformationreceivedfromImplementationandDataLeads,theCommunicationsLeadmustcuratewritten,recorded,andpresentedcontentdesignedtohighlightleaderswhoareguidingeffortsandcapturevideosofstudentswhoareimpactedbythestrategiesthathavebeenimplemented.Datashouldbeintegratedwhereverpossibleindigestiblemannerthattellsanaccuratestory.(SeeDataScalingStandardsformore.)Thesetacticshelpsharethestoryofthereformandhighlightthegreatworkunderway.Incoordinationwithotherleaders,successstoriesshouldalsobesharedwithlocalandregionalpress.Additionally,informationrelatedtothegoalsofinterventions,progressbeingmadeonimplementation,anddecisionpointsthatdefinetheinterventionshouldbesharedacrossstakeholders.
CompleteCollegeAllianceTeams,undertheleadershipoftheCommunicationsLead,willcreatelocalmechanismstodistributecontent,includingmonthlynewsletters,successevents,pressconferencesandsocialmediaaccounts(forexample:@CompleteCollegeWyoming).
TheStandardismetwhentheCompleteCollegeAllianceTeamhasdevelopedcustomized,localmechanismstodistributestoriesofimplementationandsuccess,andallimpactedstakeholdersareinformedofefforts.
LeverageCCA’sbroadstakeholdernetworkandrobustonline
platformtofurtherspotlightsuccesses
CompleteCollegeAmericawillprovidearobustonlineportalthatwillserveasahubforourregional,state,andnationalefforts.Theplatformwillbeanactivitycenterofthecollegecompletionmovement,showcasingAllianceworkandregularlyupdatedcontentonimplementationefforts.Inadditiontoprovidingcontentfortheplatform,CompleteCollegeAllianceTeams,ledbytheirCommunicationsLead,shouldsharetheirstoriesandsuccesseswithCompleteCollegeAmericasothattheycanbedistributedmorebroadly,includingtonationalpressasappropriate.
TheStandardismetwhentheCompleteCollegeAllianceTeam’sCommunicationsLeadprovidesacalendarforsubmittingcontenttohighlightAlliancemember’sefforts.
Monitorsuccessofcommunicationseffortsandrefinetactics
Communicationseffortsmusthavecleargoalsonoutreach,audiencegrowth,andothermeasurableoutcomes.Thiswillinclude:numberofvisitorstotheCCAplatformAllianceMemberpage,followersonsocialmedia,mediamentionsandnumberofpublicationsproduced.TheCompleteCollegeAllianceTeam’sCommunicationsLeadshouldworkwithotherteammembersandcommunicationsambassadorstoensureconstantrefinementanddeploymentofnewtactics,asnecessary.
TheStandardismetwhenCommunicationsLeadshavedevelopedandareactivelytrackingthemetricsandgoalsagainstwhichtheywillmeasuresuccessoftheircommunicationsstrategies.
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ForCompleteCollegeAllianceTeamsandCampusImplementationTeamsthatcommittothesescalingstandards,CompleteCollegeAmericacommits
thefollowingresourcesinreturn:
● SupportinthedevelopmentofcommunicationsplansandtacticstohighlighttheAlliancemember’sworkandstatusofimplementations.
● Anonlineplatformtohighlightstateefforts,includinganindividualstatepagethatcollectsstories,resourcesanddataonstateimplementationefforts.
● OpportunitiesforfurtherexposurethroughCompleteCollegeAmerica’sexistingnetwork-includingmonthlynewsletters,standalonevideocontentandavenuetoshowcasetheAlliancemember’sworkatnationalandregionalevents.
● Communicationtemplatesthatcanbedeployedwithininstitutionsthatarecustomizablewiththeinstitutions’ownbranding.
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ImplementationScalingStandards
Webelieveineffectiveimplementation.Wewilldevelopandactonclear,concise,highly-structured,evidence-basedandgoal-orientedimplementationplansdesignedtoachievedramaticimprovementsinstudentsuccess.Themeasurablegoalsandtheplanstoachievethemmustbeequallyownedbyadministratorsandfacultywithaclearunderstandingoftheirresponsibilitiesforgeneratingresults.Weexpectactionatscaleandwithurgency,ensuringallstudentsareprovidedtheopportunitytobenefitfromreformefforts.Wewilldeploybestpracticeswheretheyexistandworktodiscovernewsolutionswheretheydonot.
Focusonsystemicchange
Systemicproblemsandpervasivechallengestocollegecompletionatthestate,system,andinstitutionallevelarerevealedthroughacarefulexaminationofthedata.Theseproblemsrequiretargeted,large-scalereformsthatarerootedinasoundunderstandingofthecausesoftheproblemandthesolutionsthataremosteffectiveforaddressingthem.Familiaritywiththeresearchandthemosteffectivepracticesinthefieldarecriticaltoimplementingascalablereformstrategy.CompleteCollegeAllianceTeamsmustcommunicatethenatureofthesystemicproblemsandthestrategiesthatcansolvethemtothestakeholderswhomustbeinvolvedinthesolution–includingfaculty,administrators,systemandstateleaders.
TheStandardismetwhenaCompleteCollegeAllianceTeamdraftsaproblemstatementandproposedsetofstrategiesforkeystate-levelstakeholders.
Remainsteadfastinresolvingthemostcriticalissues
SystemicchangemustbeevaluatedthroughthelensofTime,Choice,andStructure.Strategiesworthpursuingmustreducetimeandcreditstodegree.Theymusthelpstudentsdevelopasenseofpurposebyprovidingthemthecriticalinformationtheyneedtochooseaprogramofstudy.Strategiesmustbuildstudentmomentuminthefirstyearbyincreasingthelikelihoodstudentswillcompletegatewaycourses,earn30creditsandtakeatleastninecreditsintheirprogrampath.Increasesinon-timecompletionshouldbeachievedthroughasmoothandacceleratedpathwaythatbothnudgesstudentsintherightdirectionandproactivelyadvisesthemwhentheyveeroffcourse.
TheStandardismetwhentheCompleteCollegeAllianceTeamhasverifiedthatitsproposedsetofstrategiesmeetthetestofTime,Choice,andStructureandhasevidencetosupportthat.
Developamemorandumofunderstandingforinstitutions
TheCompleteCollegeAllianceTeammustfacilitatetheimplementationofitsprioritystrategiesandsetatimelineforachievingscale.TheCompleteCollegeAllianceTeamshoulddraftamemorandumofunderstandingforinstitutionalleaders,facultyandstaffwithaclearcharge:tocommittoimplementingandscalingrecommendationsonanagreedupontimeline.TheMOUshouldbedevelopedwitheachstakeholderinmind,clarifyingtheworktobedoneandtheirroleinitscompletion.
TheStandardismetwhentheStateAllianceteamdraftsamemorandumofunderstanding(MOU)thatoutlinesthestrategytobedeployed,thedateimplementationwillbegin,theperformancemetricstobemeasured,thelevelofscaletobeachievedandthedatebywhichthereformwillreachscale.
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Confirmbroadcommitment
TheCompleteCollegeAllianceteammustbuildinstitutionalandstakeholderbuy-infromthestart.Ongoingengagementwithvariousstakeholdersthroughoutthestrategydevelopmentprocesswilllayasoundfoundationofsupport.LeadersmustbeintentionalaboutaligningthestrategywithotherrelevantcompletionstrategiesandshouldrecognizethatsomestrategiesmightneedtobesetasideinfavorofthisAllianceTeaminitiatives.Whenthetimeisrightandyouknowwhichinstitutionsarereadytomoveforward,holdaday-longchallengeeventtolaunchtheinitiativeandinvitecommittedinstitutionstosigntheMOU.TheMOUshouldbesignedbyarepresentativefromthekeystakeholdersthatarecriticaltothesuccessofthestrategy,toincludefaculty,administratorsandotherinstitutionalleaders.
TheStandardismetwheninstitutionscommittedtoimplementingareformatscalesignthememorandumofunderstanding(MOU).
GearplanstoachieveresultsTheCompleteCollegeAllianceTeammustconveneCampusImplementationTeamstodevelopplansforscalingthestrategythatincludecleartimelinesandverifiableactionsteps.AllmembersoftheCampusImplementationTeamshouldsetandthencommittoambitioustargetsonthenumberofstudentstobeservedandtheresultstheyexpecttoachieve.TheinstitutionaltargetsshouldalignwithgoalsestablishedbytheoverallAllianceinitiative.Eachcampusshouldbeclearabouthowtheyarecontributingtoascaledsolution.CampusImplementationTeamsshouldrelyontheexpertiseofnationalexpertswhohavesuccessfullyimplementedthereforms.InstitutionalplansmustbesubmittedtotheCompleteCollegeAllianceTeam,whichwillmonitorprogress.
TheStandardismetwhenallinstitutionssubmitactionplanswithcleartargetsonthenumberandpercentofstudentstobeserved,resultsthatwillbeachievedandtheactionstobetakentotheCompleteCollegeAllianceTeamforapproval.
Don’treinvent;customize
CampusImplementationTeamsshouldidentifytheprovenevidence-basedmodelstoreplicate.Theinstitutionsshouldcustomizethemodeltotheirinstitution’scontext,circumstancesandresources.Ifthereisuncertaintyaboutwhichspecificmodeltoreplicate,buildprototypestotestwhichmodelisbestforyourinstitution’sstudents.Itiscriticalthatinstitutionsmakeuseofcurricula,syllabi,advisingprotocols,policiesandpracticesthathavebeentestedandproveneffectivebyearlyadopters.CampusImplementationTeamsshouldcurateresourcesandadaptthemtotheirneeds.Effortstoinnovateshouldbedonewithafullunderstandingofthesystemicnatureoftheproblem,whathasbeenlearnedfromsuccessfulreformsandwhatproblemshaveyettobesolvedtomaximizeimpactonstudentoutcomes.
TheStandardismetwhentheCampusImplementationTeamidentifiestheimplementationdesignthatismostappropriatefortheirinstitutionalcontextandaccessestheexternalresourcesavailabletoeffectivelyreplicatethereform.
Don’tpilot;commit
Pilotsareforunprovenstrategies.Theyimplyafuturedecisionpointtopursueorabandontheintervention.Evidence-basedstrategies,bycontrast,mustbepursuedwithafullcommitmenttoscalefromthebeginning,understandingthatthepathmayincludephasingin,testing,andmakingadjustmentstorefineimplementation.Parallelmodelsarecomplicatedandinequitable,andtheCampusImplementationTeamsmustseektolimittheirduration-orideally-eliminatethemaltogether.
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TheStandardismetwhenthestrategyisimplementedontimeandatscale.
Ensureearlymomentum
Itiscriticalthatplansnotonlybuildandsustainmomentumforstudents,butalsoforthoseimplementingthereforms.Designingkeybenchmarksthatresultinearlywinsiskey.Thereisnogreatermotivatorthanseeingtheimpactofreformsonstudents.Identifyadatacollectionstrategytodetermineifeffortsareeffectivebothintermsofthestudentperformanceandtheirexperience.Focusonoutcomesthatcanbemeasuredimmediately,suchaschangesinenrollmentpatternsandcompletionofgatewaycourses.Quicklyreviewthedataanddisseminateittoallinvolvedtohighlightpositiveresultsthatconfirmthathardworkispayingoff.Celebratingaccomplishmentswillhelpbuildthewilltotakeonthenextchallenge.
TheStandardismetwhenearlyresultsaremeasured,sharedandcelebrated.
Measure,monitor,andmend
Justasimportantasmeasuringthepositiveimpactofeffortsistousethatsamedatatomakethenecessaryadjustmentstoachievemaximumimpact.TheCampusImplementationTeamsmustquicklyanalyzethequantitativeandqualitativeoutcomedatatoidentifychallengesandgettoworkonresolvingthem.Focusonwhetherthestrategyhassuccessfullyclosedequitygaps.(SeeEquityandDataScalingStandardsformore.)
TheStandardismetwhenthoseinvolvedinthereformdevelopandimplementashort-andlong-termplanforimprovingthestrategy,includingspecificstepstoensureequity.
Sustain scale through organizational reforms and policy CampusImplementationTeamsshouldusedatafromtheirimplementationeffortstoshowtheimpactonrevenue,operationalefficiency,andstudentoutcomesandadvocateforthenecessaryorganizationalreformsandbudgetaryadjustmentstosustainreforms.CampusImplementationTeams,incoordinationwiththeCompleteCollegeAllianceTeam,shouldidentifyapolicyagendathatamendsoutdatedlawsandpoliciesandsustainsthereformsforthefuture.(SeePolicyScalingStandardsformore.)
TheStandardismetwheninstitutionshaveachievedscaleandmaintainedscaleforatleastthreeacademicyears.
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ForCompleteCollegeAllianceTeamsandCampusImplementationTeamsthatcommittothesescalingstandards,CompleteCollegeAmericacommits
thefollowingresourcesinreturn:
● PlanningopportunitieswiththeCompleteCollegeAllianceTeamtoidentifythestrategiestoimplementandthekeystepsforimplementingthem
● StandardMemorandaofUnderstandingforinstitutionstosign,signalingtheircommitmenttoclearoutcomes
● PlanningsessionwithCompleteCollegeAmericastaffandtheCompleteCollegeAllianceTeamtoleadtheimplementationeffortofaspecificstrategyorstrategiesandensurefidelitytoallScalingStandards
● Agendaplanning,writtenresources,andcontentexpertsforaninitialconveningtorolloutthereformeffortandtogaininstitutionalcommitments
● Agendaplanning,templates,contentexperts,andfacilitationforaconveningofCampusImplementationTeamstodevelopconcreteimplementationplans
● Ongoingconnectionwithnationalcontentexpertsandon-demandsupportfromCompleteCollegeAmericastafffortroubleshootingduringtheimplementationprocess
● Comprehensivecollectionofwrittenresources,artifacts,andimplementationguidestosupportcampus-levelwork
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ExpectationsofAllianceMembers
WebelieveinthisAlliance.Weareimpatientreformers,agentsofchange,andsystemdisruptorsfromallwalksoflifeandpositionsofinfluence–equippedwithevidenceandurgentlydrivenbecauseourcountry’sfuturedependsuponoursuccess.WemustbeasdiverseasAmericayetstrongertogetheraswejointlyleadandcollaboratetopushforsubstantialandsustainableincreasesinachievementandcompletionforallstudents.Wewillaccelerateourpaceasweruntowardproblems,notawayfromthem.
CreateandcoordinateaCompleteCollegeAllianceTeamTeammembersmustberepresentativeswhoarecommittedtocollegecompletionandequitygoals,willingtodedicatetimeandefforttotheworkoftheteam,andbestpositionedtoactasstrategicthoughtpartnersandleaders.TheteammustincludeleadsforEquity,Metrics,Policy,Communications,andImplementation(2-yearand4-year).Theteammustoperatestrategicallyanddeterminethebestleverstodriveactiongiventhepoliticalenvironmentandgovernancestructurewithinwhichitoperates.TheAllianceTeamshouldalsostrivetobuildparallelteamsatallpublicinstitutionstohelpempowertheworkatscale.
AttendtheSummerActionSummitanddevelopannualplansEachyear,theCompleteCollegeAllianceTeamwilldevelopanannualplanthatincludescleardelegationofresponsibilitiesandtimelinesforaction.ItiscrucialthatallteammembersattendtheSummerActionSummit,sincethiseventprovidesdedicatedtimeandresourcestofacilitatethatplanningprocess.
ConvenequarterlywithCompleteCollegeAmericastaffAnnualplansandgoalsmustbetrackedonanongoingbasis,includingregularmeetingsoftheCompleteCollegeAllianceTeams.Atleastquarterly,thesemeetingsshouldincludeCompleteCollegeAmericastaff.ThesemeetingswillhelpCCAstaffbettercoordinatetechnicalassistanceneedsandsupportactionplans.
PromotetheCCAAnnualConveningandsendastrongdelegationTobuildamovement,wemustopenthedoors.TheCompleteCollegeAllianceTeam,inadditiontoensuringteammembersattendtheconvening,shouldpromotetheimportanceoftheeventthroughouttheirnetworksandencouragebroadattendanceofpolicymakers,institutionalleaders,andfaculty.
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