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Alliance and Creating Value – a Brave New World
Peter Scott
Peter Scott Consulting
PETER SCOTT CONSULTING
A New National Law Firm Vision
PETER SCOTT CONSULTING
A New National Law Firm Vision
To build a New National Law Firm across
the UK (including in London) which over a
period of time will become “greater” than
the sum of the individual firms which comprise it
PETER SCOTT CONSULTING
Why?
A fragmented profession
The economy
Legal Services Act implications
Client needs are changing
Technology
Globalisation
Greater regulation and compliance
PI insurers’ attitudes
PETER SCOTT CONSULTING
What do law firms need to do to be successful?
They need to be able to gain
competitive advantage
PETER SCOTT CONSULTING
What are clients looking for?
Core issue is to add value:
More than and better than the competitors
In a way which: - is regarded as valuable by the clients - differentiates you – to create your ‘brand’
PETER SCOTT CONSULTING
You will add value that clients care about if…
You provide clients with what they need
At prices they perceive to be value for money; and
You do this better than the competition
‘They always try to sell to us on price – but what we are really looking for is a good job to be done at a reasonable price’
PETER SCOTT CONSULTING
What does ‘adding value’ in this way require?
RESOURCE
PETER SCOTT CONSULTING
Is lack of resource making you
uncompetitive?
This is what clients said about one firm –
‘I don’t believe they have the resources’
‘Sometimes they lack polish and quality in depth’
‘Depth of expertise – I have only one partner to contact on a day to day basis, which is a little limiting…’
PETER SCOTT CONSULTING
The need for resource
Lack of resource of expertise
(client perception surveys will show if this is the
case)
Lack of financial resource
(inability to invest in your people and in the
business)
PETER SCOTT CONSULTING
Resource
Can we provide ON OUR OWN the resources
necessary to enable us to achieve our goals?
If not, then consider joining with others to help you to
achieve your goals
PETER SCOTT CONSULTING
A New National Law Firm Vision
To build a New National Law Firm across
the UK (including in London) which over a
period of time will become “greater” than
the sum of the individual firms which
comprise it
PETER SCOTT CONSULTING
The Vision
To build a BRAND which can begin to
compete with larger, more developed law
firms for better quality, higher value work
leading to greater competitiveness and
profitability
PETER SCOTT CONSULTING
The BRAND must reflect the substance of the new firm in terms of …
QUALITY of its people and clients
How it ADDS VALUE
Satisfied clients are the only measure of
success and are key to building a
profitable law firm
PETER SCOTT CONSULTING
This will require RESOURCE
Resource which individual firms cannot
realistically and at an economic and
acceptable cost provide themselves
PETER SCOTT CONSULTING
The SCALE of the new firm will enable…
the new firm to be developed at an
acceptable economic cost to each
constituent firm
- which the individual firms could not on their own provide
PETER SCOTT CONSULTING
Quality Resource to enable the new firm to…
Attract and retain the best
talent
PETER SCOTT CONSULTING
Quality Resource to enable the new firm to…
Provide clients with the depth
and breadth of expertise they
now require, where and when
they need it
PETER SCOTT CONSULTING
Quality Resource to enable the new firm to…
Build the quality management
which will be required to
successfully compete as a law
firm in the future
PETER SCOTT CONSULTING
Quality Resource to enable the new firm to…
Provide the necessary
infrastructure to underpin the
effective provision of high
quality legal services
demanded by clients
PETER SCOTT CONSULTING
The Vision
To build a BRAND which can begin to
compete with larger, more developed law
firms for better quality, higher value work
leading to greater competitiveness and
profitability
PETER SCOTT CONSULTING
Is this a Vision you share?
PETER SCOTT CONSULTING
Is this a Vision you are prepared to make a reality?
Any questions?