George Henriques President

Agenda

Business Overview

Market, Customers and Market Shares

Value-Added Platform

Fiscal 2013 Agenda

Webster Veterinary Supply

•  Leading national full-service distributor to companion-pet veterinary market

•  Estimated 21% share of $3.2 billion U.S. market

•  Serves market with over 245 field sales professionals and 140 CSRs in 18 branches

•  Growing range of technology solutions

•  Equipment, technical service and other value-added services

•  Growth via internal start-ups and acquisitions

•  Top financial performer in industry

Webster Sales Growth

Sales growth related to progress at implementing value-added platform

(in millions) CAGR: 13%

2008 2009 2010 2011 2012

$446 $551

$644 $675 $735

Branches and Distribution Centers

Revenue Contribution by Category

Pharma 32%

Insect & Parasites

15% Biologics 12%

Diagnostics 12%

Other 14%

Food 9%

Equipment 6%

Category Webster Industry

Pharma 32% 34%

Insect/Para 15% 10%

Biologics 12% 14%

Diagnostic 12% 8%

Equipment 6% 4%

Food 9% 11%

Other 14% 19%

Webster Market

Agenda

Business Overview

Market, Customers and Market Shares

Value-Added Platform

Fiscal 2013 Agenda

Market Characteristics

U.S. Companion-Pet Veterinary Market: $3.2 billion

•  Approx. 25,000 U.S. companion animal/mixed practices •  67% are companion-pet •  Average practice: 3 vets, 2 technicians/assistants, 4-5 other employees •  $1.0 million annual revenue/practice •  Approx. $.15 to $.19 per revenue dollar spent on consumables supplies

through distribution – Approx. $125,000 annually

2012 Distributor Market Shares

Source: Annual Reports, Animalytix, Brakke

Butler-Schein 27%

Webster 21% MWI 19% Victor 2%

Midwest 5%

Other 26%

Sales

Distributor Sales by Region

Pet Ownership

•  % U.S. households owning one or more companion pets………..62% (56% in 1988)

•  Number of owning households………………………………...73 million •  Total number U.S. pets (cats, dogs, equine)………………..173 million

Source: American Pet Products Manufacturers Association (APPA) 2011-2012 National Pet Owners Survey

2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

$28.5 $29.5 $32.4 $34.4 $36.3 $38.5 $41.2 $43.4 $45.5 $48.4 $51.0 $53.0

Many Households Consider Pets Part Of The Family And Are Spending More On Pet Care, Products And Services

Total U.S. Pet Expenditures

(in billions)

Source: APPA

Agenda

Business Overview

Market, Customers and Market Shares

Value-Added Platform

Fiscal 2013 Agenda

Full-Service, Value-Added Strategy Well-Suited to Vet Market

•  Large number of small practices

•  Vets value relationships with skilled sales representatives

•  Convenience of full-service capabilities valued by small practices lacking support staff

•  Annual purchases approximate 15-20% of practice revenues

•  Enables Webster to make value proposition tangible to customer

•  Growing demand for vet services

– Need for strengthened office productivity

Sales Force

•  245 field sales representatives operating from 18 branches

– Specialized equine, equipment and technology representatives

•  Average 125 accounts per representative

•  Average sales/rep: sales of $2 million/year

•  Commission-only compensation

•  Most representatives have prior industry experience

•  140 inside telesales representatives

Consumable Supplies

•  Wide range of consumables – Strong base of recurring

revenues •  Highest rated customer service in

independent survey •  Sold by experienced field sales

force •  Approx. 40% of all orders

transacted electronically •  97% of deliveries are received by

customer next day

Equipment

•  Relatively new equipment business becoming a key component of value-added platform

•  Equipment sold in all markets – Digital x-ray, diagnostics,

tables, dental equipment, cabinetry

•  15 dedicated equipment specialists

•  Equipment showrooms •  National vaporizer repair center

Technical Service and Support

•  Currently providing technical service for veterinary equipment in each Webster branch

•  Plan to extend this value-added service to 35 technicians by end of fiscal 2013

Technology Solutions

•  Expanding range of technology offerings will help drive Webster’s future growth by:

– Enhancing the profitability and productivity of veterinary practices

– Forging stronger relationships between the pet owner and veterinarian

–  Improving clinical outcomes •  Dedicated technical specialists

Technology Solutions: IntraVet Software

•  Leading practice management software

•  Only distributor offering single- source digital x-ray solutions

•  Diagnostic Imaging Atlas®

– Enables vets to fully explain and illustrate a pet’s diagnosis and treatment options to clients through more than 3,000 3D animations

Technology Solutions: ePetHealth/EquiHealth Portal

•  Online Medical Records – Gives clients 24/7 access to pet health

information •  Client Education

– Educates pet owners online through the practice website and DIA

•  eMarketing Tools – eReminders, eSurveys, eNewsletters,

practice websites, etc. – Bond client to practice

•  Order medications from vet – Home delivery via integration with

Webster VetSource

Technology Solutions: Webster VetSource

•  Minority equity position in VetSource, leading North American provider of pharmacy management services

•  Vet-VIPPS accredited pharmacy

•  Commerce solutions for clinics

•  Home delivery of medications

Equipment and Technology Sales

Establishing Webster as the leader in vet equipment and technical service

(in millions)

2010 2011 2012

$29 $34

$38

Agenda

Business Overview

Market, Customers and Market Shares

Value-Added Platform

Fiscal 2013 Agenda

Fiscal 2013 Agenda

•  Further strengthen single-source capabilities

•  Continue to expand and train field sales force

•  Expand equipment offerings and technical service

•  Strengthen technology solutions •  Strategic acquisitions

New York Investor Conference September 18, 2012