CIGNAFORHCP.COM

Overview of the major sections of the website that

help make working with Cigna faster and easier.

The CignaforHCP.com has a new look –

beginning with the login or guest page

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More modern and

fresh look

Optimized user

experience:

Eliminates

unnecessary clicks

Improved

performance and

quicker response

time

Policies and other

information

accessible without

logging in

Login fields at the

top of the page

Dashboard*

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• Easily view recent

searches or flagged

items

• Navigate to pages

using hyperlinks

• Drop-down menus

give one-click access

to information on

each page

• Latest Updates keep

you information of

most current

information

* Features displayed are dependent upon the user’s level of access on the website.

Easily view

recent searches

or flagged items.

Navigate to

pages using

top navigation

Latest Updates

keep you

apprised of new

information.

Quick link to

initiate search if

you have no

recent

searches.

Dashboard* continued

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* Features displayed are dependent upon the user’s level of access on the website.

Tax ID

Provider

Users requesting access are

easily viewable (for website

access managers only).

Drop-down menus give

one-click access to

information on each page.

Easy logout. Drop down

to access Settings &

Preferences and secure

Inbox.

Settings & Preferences

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Online Access

Add temporary password.

Request access to a TIN.*

View:

○ Access you have to TINs.

○ Your website access manager

contact information.

Manage:

○ Personal

information.

○ Security & Login.

○ Communication

preferences

(email address).

Take the Opioid

Pledge.

* Taxpayer Identification Number.

Patients*

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* Features displayed are dependent upon the user’s level of access on the website.

Review your patients’:

○ Coverage details,

eligibility, plan type,

deductibles, and

coinsurance,

including remaining

amounts

○ Claim history.

○ Physician

information.

Estimate your

patients’ out-of-pocket

costs.

Claims*

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* Features displayed are dependent upon the user’s level of access on the website.

See details and

status of your

patients’ claims.

Learn how to

submit a claim

Use tool to view

claim coding

edits.

When claims are

pended for

additional

information, you

may upload the

requested

documents in

the claim detail.

Watch for

enhancements

to support claim

reconsiderations

Reports*

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• Features displayed are dependent upon the user’s level of access on the website.

** Cigna Collaborative Care®.

Access your remittance reports online to store and search payment information easily, share it

with your office staff, and obtain copies of your reports at any time.

Available when applicable: PCP Panel Reports (Cigna SureFit® only), CCC* Episodes of Care

actionable reports, and CCC Specialty Program (SCC) Oncology reports.

Working with Cigna*

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* Features displayed are dependent upon the user’s level of access on the website.

Website access managers

assign and manage user

access.

Enroll in and manage

electronic funds transfer.

Find the fee schedule for a

particular billing code,

request a fee schedule, or

review any fee schedule

changes (medical users

only).

Update directory

demographics and view

history of submissions.

View patient reviews.

Review and request

coverage policies.

Resources

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Click “Resources” to view

the complete Resources

page or click the link for

an individual page.

Confidential, unpublished property of Cigna. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2020 Cigna 11

CONGRATULATIONS!

You have completed the

CignaforHCP.com Website Overview

eCourse.

Offered by: Connecticut General Life Insurance Company or Cigna Health and Life Insurance Company.

All Cigna products and services are provided exclusively by or through operating subsidiaries of Cigna Corporation, including Cigna Health and Life Insurance Company,

Connecticut General Life Insurance Company, Cigna Behavioral Health, Inc., and HMO or service company subsidiaries of Cigna Health Corporation. The Cigna name, logo,

and other Cigna marks are owned by Cigna Intellectual Property, Inc.

All models are used for illustrative purposes only.

PCOMM-2020-245 © 2020 Cigna. Some content provided under license.