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Clinical Directory One Care Team One-Stop Care

Alexandra Hospital Clinical Directory Clinical Directory · Alexandra Hospital Clinical Directory Alexandra Hospital is the first integrated hospital where tailored acute care and

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Page 1: Alexandra Hospital Clinical Directory Clinical Directory · Alexandra Hospital Clinical Directory Alexandra Hospital is the first integrated hospital where tailored acute care and

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Alexandra HospitalClinical Directory

ClinicalDirectory

One Care TeamOne-Stop Care

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Alexandra HospitalClinical Directory

NUHS Mission

To advance healthby synergising care,education and research,in partnership with patients and the community.

NUHS Vision

A Healthy CommunityShaping Medicine Transforming Care

Alexandra Hospital Purpose Statement

We walk with you and your loved ones through your health journey as we redesign healthcare with our people and our community.

Healthcare Redesigned

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The intensity and type of care are seamlessly matched to the trajectory of the patient’s illness. Our CareHub will run a tele-triage and consultation hotline centre, which draws on the resources and expertise of the entire NUHS and its partners to identify and match care needs with the appropriate sites and providers of care. The hub will help the patients navigate the complex system, facilitate transfers between institutions, institute measures to prevent re-admissions and anchor care at home and in the community. Beyond Alexandra Hospital, seamless handovers with one identifi ed care team in primary care and the community will become the norm. While being prepared for transition to the community, upon discharge, patients can expect seamless handovers to an identifi ed care team in primary care and the community that will continue to provide holistic care.

Welcome to

Alexandra HospitalThe new Alexandra Hospital experience is designed to meet your needs at every step of your healthcare journey – from prevention to early intervention, consultation, admission, dischargeand post-discharge. Here, care is anchored by a Doctor, leading a One Care Team comprising Nurses, Allied Health Professionals, Service Associates, Care Managers, Pharmacists and supported by Specialists. We work closely with our patients,their caregivers and families, as well as those who are well – at home and inthe community. In inpatient care, services will revolve around a patient who stays in the same bed at the same hospital, with one care team providing seamless acute care, sub-acute and rehabilitative care from admission to discharge. This contrasts with the conventional model of patients needing to be transferred from an acute hospital to a community hospital.

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Doctor

Care Manager

Allied Health ProfessionalNurse

Care Manager

Outpatient

Inpatient

Start of Healthcare Journey Out-of-Hospital Care

Community-Centric Care

GP ClinicNational

University Polyclinics

Geriatric Services

Hub

CommunityHealth Post

CommunityMental Health

Other Community

Partners

Home

Home

Hello Madam.Let me assess your needs.

GP Clinic

Hello, let us continue your rehabilitation.

Allied Health Professional

GP Clinic

Pharmacist

Nurse

Doctor

Care Manager

AlliedHealth Professional

Service Associate

One DoctorOne Appointment

One HospitalOne-Stop Care

OneCareTeam

Ward

Clinic

Community

CareHub@AHCareHub@AH

04 05

Alexandra HospitalClinical Directory

Alexandra Hospital is the first integrated hospital wheretailored acute care and rehabilitative care for aninpatient can be provided bythe same care team underone roof. This means a more hassle-free experience and potentially shorter length of stay for you.

Our out-of-hospital care programme brings together community members from primary care to daycare and social services, helping you to live bett er in the comfort of your home and community.

You can look forward to fewer appointments with the new outpatient care model as we strive to bring you centralised care through one doctor and his dedicated team to care for your multiple medical conditions.

One Continuous and Integrated Model of CareAt Alexandra Hospital, we see to your every need at every step of your healthcare journey – from prevention to early intervention, consultation, admission, treatment, rehabilitation, discharge and post-discharge care.

Our Care Manager can help you navigate the healthcare system by linking you to services within Alexandra Hospital, and beyond.

She assesses if admission is necessary and facilitates home- based services through an integrated solution hotline. In other words, she is your guide to a fuss-free healthcare experience.

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P. 08 ForewordP. 12 Hospital LeadsP. 20 Bett er ProgrammesP. 38 Surgical ServicesP. 50 Community PartnershipsP. 52 InnovationsP. 54 NursingP. 56 Allied Health

P. 58 Our DoctorsP. 62 How to Get to and

Around Alexandra Hospital

Care Manager

Community-Centric Care

GP ClinicNational

University Polyclinics

Geriatric Services

Hub

CommunityHealth Post

CommunityMental Health

Other Community

Partners

Community

GP ClinicGP Clinic

From specialisation to holistic, same doctor, one appointment, same bed and one-stop care of the patient rather than patient’s conditions, at Alexandra Hospital, we don’t address our referral memo “to whom it may concern”. Our care team makes sure that our patient’s care is discharged to someone we know and trust from the dozens of GPs in the south-western area. Community-based primary care and hospital-based care provided by family doctors can be strengthened and integrated with opportunities to collaborate at a health district. The family physician has a role as patient advocate in hospital care. Patients can look forward to improved communication, bridge and link through closer partnerships as a result of a closer collaboration between primarycare providers and the care teams at Alexandra Hospital. We can deliver more personalised, comprehensive and effi cient medical care for our patients. The Alexandra Hospital’s CareHub@AH, together with our care teams, collectively build rapport and facilitate collaboration among GPs, family physicians and our specialists. As a central coordinating point, we provide assistance in areas such as:• Continuing bridge and link to GP and primary care network.• Assessing patient’s conditions for direct admission or follow-up

at clinic and prevent re-admissions. • Resource navigation with primary care and social services

providers in the community.• Enquiries about our hospital’s services and/or specialists.• Medical appointments and patient referrals.Be Bett er, Get Bett er, Live Bett er, Age Bett er and Cope Bett er –this is healthcare redesigned, innovation at the heart of what we do. Aft er all, excellent healthcare focuses on only one thing – longer and bett er health in years for our patients with a lower hospitalisation rate.

CareHub@AHA new model of comprehensive care drawn out at the new Alexandra Hospital under the NUHS, recognises the important role of the family doctor and how a seamless connect with hospital care would provide bett er patient outcomes.

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Alexandra HospitalClinical Directory

those at the twilight of their lives. Some of these people are well to do and lead happy lives with their families, while others are fi nancially and socially disadvantaged and live alone in rental fl ats. Regardless, imagine the possibilities if together, we can build a seamless healthcare continuum which every person can navigate easily without ever being dropped from the system. Our journey has just begun.We have much to share with –and lots more to learn from – you.We hope to do so over the next few weeks and months and years. My mobile number is 9786 4006, and my email address [email protected] feel free to contact me anytime should you need to.

Yours sincerely,

Associate ProfessorJason Phua

even more crucial. We are actively streamlining our processes as we create a new model of health and care, key features of which include a one-patient one-care team approach, a one-patient one-bed concept, a breakdown of barriers between home and community and hospital, use of technology as an enabler, and zero-based planning. As for partnerships, we are actively reaching out to our friends in the community, the most pivotal of whom are you,the stalwarts of primary care.We believe that nothing that we do at Alexandra Hospital will make a sustainable difference if we don’t work with you. You are – and rightly so – the go to persons for health and healthcare for most people, and we see ourselves playing a supportive role for you. There is so much we can do together, for those in the pink of health, those who are acutely ill, those who are feeling the burden of chronic illnesses, those whose hair is graying, and

A/Prof Jason PhuaCEO

D ear Friends,Singapore has one of the fastest ageing populations in the world, and non-

communicable chronic diseases account for an increasingly large proportion of the burden of illness. There is a need to maintain the health of those who are well, and to provide care that is seamless and holistic for those who are not. We have our work cut out for us at the new Alexandra Hospital, as we take over the campus on1 June 2018. We are here to stay for good, to serve the residents of the southwestern region (including Mei Ling, Mei Chin, Tanglin Halt, Holland Drive, Commonwealth, and Queensway), and Singapore as a whole. Approximately one in fi ve of these residents are 65 years and older, and this percentage is set to grow. Many have multiple comorbidities, and yet available data show that a large proportion have not gone for health screening. Thus, if we truly want to help build a healthy community, we cannot be content with a hospital that merely looks inwards and

focuses on episodic admissions. Instead, Alexandra Hospital will be a health empowering environment with peaks of excellence in integrated care for chronic diseases and healthy ageing, across the entire care continuum and into the home. It will act as a dynamic step-up and step-down bridge between the National University Health System’s Kent Ridge Campus and JurongHealth Campus and the community. It will serve as a site for test-bedding innovative solutions as it redesigns healthcare for Singapore’s health problems. Even as we take over the current hospital, we are working with the Ministry of Health on a master plan to redevelop the 42,000 square metre green campus over the next decade, while preserving its healthcare heritage. Facilities currently planned include a new hospital, a nursing home, a hospice, a mental wellness facility, academic centres of excellence, and staff accommodation. Yet, while new infrastructure is always welcome, we believe that processes and partnerships are

Foreword

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the multiple complex co-morbidities to ensure that the care experienced by our patients is seamless, complementary and coherent across care sett ings.  Our ambition is to draw on the comprehensive resources and expertise of NUHS, and embrace the necessary complexity of the “community of care” created by the tight collaboration between hospitals, primary care providers and community partners, to deliver care to our patients with the paradoxical simplicity of a single care team, one bed and a named care provider. This is a hospital that sees its unique mission as generating thought-provoking hesitations in the routines of everyday care delivery rather than simplyservicing those routines todeliver care because this to us,is healthcare redesigned.

Yours sincerely,

Associate ProfessorKhoo See Meng

A/Prof Khoo See MengChairman Medical Board

D ear Colleagues,Alexandra Hospital is a hospital which has been imagined

differently. Conventional hospital departments which are based on the training backgrounds of the doctors will not exist in Alexandra Hospital. In its place are programmes and services thatare organised around the needs of the patients and created according to the types of patients that the hospital will care for.  This fi rst edition of our Alexandra Hospital’s clinical directory presents you a broad picture of how we organise ourselves into fi ve clinical programmes over a single continuum of care, from the well to those requiring end-of-life care. These fi ve key programmes, Well, FAST, Chronic, Healthy Ageing and Palliative Care will form the pillars of the hospital’s clinical organisational structure, which will in turn be supported by the surgical, rehabilitative, and urgent care services. Together, they will deliver care through an innovative model where one care team takes charge of each patient and manages

Foreword

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Alexandra HospitalClinical Directory

Hos

pita

l Lea

ds

Hospital Leads

P. 14 Chief Executive Officer, A/Prof Jason PhuaP. 15 Chairman Medical Board, A/Prof Khoo See MengP. 16 Chief Operating Officer, Ms Grace ChiangP. 17 Chief Nurse, Ms Margaret LeeP. 18 Head of Pharmacy, Ms Hooi Pik YeeP. 19 Head of Allied Health, Mr Melvin Poon

Meet our senior team and programme leads – our Alex Leaders who urge us every day to think of ways to improve patient outcomes and provide our community with one seamless healthcare experience. We are inspired by our leadership to constantly care, empower, serve, learn as a team. We believe in ordinary people coming together with a common mission to do extraordinary things for our community. We can’t dothis alone. We need many helping hands like yours, to make our people happier and healthier. We celebrate successes and carry one another’s burdens. We learn from one another who are the best in what they do. We help one another grow into successful leaders.

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Alexandra HospitalClinical Directory

PhoneEmail9637 [email protected]

Associate Professor Khoo See Meng is the Chairman Medical Board of Alexandra Hospital. He is a specialist in Respiratory and Sleep Medicine, and is the Director of the Sleep Medicine service, NUH, and the Head of Division of Acute Care, University Medicine Cluster, NUH. A/Prof Khoo served as the Programme Director for NUHS Internal Medicine Residency Programme from 2009 to 2017 and during this time, he received multiple teaching excellence awards. In his role as a clinician educator, A/Prof Khoo continues to contribute actively to both undergraduate and postgraduate teaching and remains a mentor to many today. 

A/Prof Khoo See MengChairman Medical Board

Areas of Interest• Sleep medicine• Respiratory medicine• Medical education

Academic Qualifi cations• MBBS (Melbourne)• MRCP (United Kingdom)• FRCP (Edinburgh)• MMED

(Sleep Medicine) (Sydney)

• Master of Health ProfessionsEducation (MHPE)

Associate Professor Jason Phua is theCEO of Alexandra Hospital, and is a specialistin Respiratory Medicine and IntensiveCare Medicine. He served as the Head of Division of Respiratory and Critical Care Medicine, NUH, from 2012 to 2016, and is the past President of the Society of Intensive Care Medicine (Singapore), the Deputy Chair of the National Intensive Care Unity Repository (NICUR), the Chair of the Asia Ventilation Forum (AVF), and the Secretary of the Asian Critical Care Clinical Trials (ACCCT) Group.

Areas of Interest• Intensive care medicine• Clinical research

Academic Qualifi cations• MBBS (Singapore) • MRCP (United Kingdom)

A/Prof Jason PhuaChief Executive Offi cer

[email protected]

Phone9786 4006

Hospital Leads

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Alexandra HospitalClinical Directory

Areas of Interest• Leadership

development• Innovation• Organisational

learning and change management

Academic Qualifi cations• M.H.Sc (Management)• Certifi ed Professional

in Healthcare Quality (CPHQ)

• Post-Graduate Diploma in Higher Education (PGDHE)

• Bachelor of Nursing• Advanced Diploma in

Nursing (Critical Care)• Diploma in Nursing

PhoneEmail6370 [email protected]

Ms Margaret Lee is the Chief Nurse of Alexandra Hospital. Margaret joined the NUHS family in August 2001, and has been a part of Liver Transplant Programme, Medical Intensive Care Unit, and Nursing Quality and Nursing Administration. She was the Assistant Director of Nursing, managing wards and centres within the University Medicine Cluster (UMC) at NUH. At the national level, Margaret has received the MOH Nurses’ Merit Award in 2014 for her dedication towards nursing, and was conferred the National Day Commendation Award in 2016.

Ms Margaret LeeChief Nurse

PhoneEmail9235 [email protected]

Grace is the Chief Operating Offi cer of Alexandra Hospital, overseeing the sett ingup and the operations of the hospital. Prior to this appointment, Grace wasthe NUHS Group Chief Infrastructure Offi cer from 2015 till 2018, and also served as the COO of National Healthcare Group (NHG) Polyclinics, as well as a Senior Director with the NHG Regional Health System (RHS) Offi ce from 2010 to 2015. She has also been the Project Director for the developments of NUH Medical Centre and the Khoo Teck Phuat Hospital, and oversaw the development of various NHG Polyclinics. Grace's works over the years has covered infrastructure development, hospital planning, inpatient and surgical services operations, specialised support services, operational support services, and human resource in other public hospitals.

Academic Qualifi cations• Master of Health

Services Administration (The GeorgeWashington University)

• Bachelors of Architectural Studies (National Universityof Singapore)

• Graduate Diploma in Training and Management Development(Singapore Instituteof Management)

Ms Grace ChiangChief Operating Offi cer

Hospital Leads

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Alexandra HospitalClinical Directory

PhoneEmail9101 [email protected]

Mr Melvin Poon is the Head of Allied Health at Alexandra Hospital. He leads strategies for the development and continuous improvement of the services and professions of the Allied Health Department, comprising of rehabilitation, respiratory therapy, optometry, audiology, dietetics, medical social work, diagnostic imaging, and laboratory medicine. Melvin joined NUH in 2001 as a Medical Social Worker. He led the Endocrine and Renal teams, and was responsible for liaison with internal and external parties in strategic development of social work delivery.

Areas of Interest• Working with patients

with chronic diseases• Kidney transplantation

cases• Diabetic cases

Academic Qualifi cations• B.A. (Social Work,

Sociology) • Post-grad training in

Family Therapy

Mr Melvin PoonHead of Allied Health

Areas of Interest• Medication

reconciliation• Osteoporosis• Medication safety• Process improvement• Outreach programmes

Academic Qualifi cations• BSc (Pharmacy)

(Glasgow)• MSc (Pharmacy)

(Australia)

PhoneEmail6370 [email protected]

Ms Hooi Pik Yee is the Head of Pharmacy at Alexandra Hospital. She leads the Pharmacy Division, working with clinical teams to develop, implement and maintain high standards of care through medicine. Pik Yee has been the Chairperson of NUH Pharmacy and Nursing Quality Improvement Committ ee, implementing initiatives that addressed safe and effective medication management. She has also served as the co-chairman of NUH Insulin Safety Committ ee, leading a team to work towards improving insulin safety, and was a member of the MOH Workgroup for Job Redesign of Pharmacy Technicians, as well as the MOH National Pharmacy Landscape Workgroup.

Ms Hooi Pik YeeHead of Pharmacy

Hospital Leads

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Alexandra HospitalClinical Directory

Better Programmes

P. 22 Be BetterP. 24 Get BetterP. 30 Live BetterP. 34 Age BetterP. 36 Cope BetterB

ette

r P

rogr

amm

esWe believe that care should not be episodic and our patients should not be defi ned by their diseases. Here at Alexandra Hospital, we have developed fi ve key person-centric, multi-disciplinary, and symbiotic clinical programmes that span the continuum of care:• a Well Programme to help our community Be Bett er; • a FAST Programme for

inpatient acute, subacute, and rehabilitative care to help our patients Get Bett er;

• a Chronic Programme tohelp our patients with multiple conditions Live Bett er;

• a Healthy Ageing Programme to help middle-aged and elderly persons Age Bett er;

• and a Palliative Care Programme to help our patients and families Cope Bett er.

Together with our leads and care teams, we want to deliver care that matt ers to bett er the lives of our patients and their families.

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Alexandra HospitalClinical Directory

Areas of Interest• Health care models• Medical education• Preventive health

Academic Qualifi cations• MBBS (Singapore)• MMED (Fam Med)

(Singapore)• FCFP (Singapore)• Master of Clinical

Epidemiology with Distinction (Newcastle, Australia)

• Graduate Diploma in Family Practice Dermatology (Singapore)

• Graduate Diploma in Geriatric Medicine (Singapore)

PhoneEmail6772 [email protected]

Head of Well Programme

Dr Goh Lay HoonConsultant

Dr Goh Lay Hoon is the Head of the Well Programme at Alexandra Hospital. She will extend the frontiers of health screening and health promotion programmes into the community. She will also play a key role in championing Total Workplace Safety and Health (TWSH) initiatives and programmes for the staff of Alexandra Hospital. She is also Consultant and Research Director, Department of Family Medicine, NUHS. As assistant professor in NUS Yong Loo Lin School of Medicine, she is involved in teaching, curriculum sett ing and assessments. She is House Mentor and tutor in the Longitudinal Patient Experience program, and physician faculty in NUHS Family Medicine Residency, Council Member and Family Medicine CME advisor in the College of Family Physicians, Singapore.

Left to right: Ms Heng Mei Shan, Ms Tan Ee Leng, Dr Goh Lay Hoon,Ms Karen Bek, Ms Allyana Bte Razali

The Well Programme focuses on workplace health, primary prevention and the promotion of healthand wellness within our community, helping themBe Bett er.

Bett er Programmes

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PhoneEmail6772 [email protected]

Head of FAST Programme

Dr Satya PK GollamudiSenior Consultant

Dr Satya Gollamundi is the Head of the FAST Programme at Alexandra Hospital and is a Consultant in the Divisionof Advanced Internal Medicine, NUH. Dr Satya completed his Residency in Philadelphia, and later practiced as a board-certifi ed Internal Medicine physician in North Shore Medical Centre in Salem, Massachusett s, where he focused on inpatient Acute Care and in teaching resident physicians. During this time, he also servedas the Assistant Clinical Professor of Medicine at Tuft s University School of Medicine, Boston.

Areas of Interest• Acute care• Clostridium diffi cile

infection• Use of technology in

medical education• Flipped classroom

model in medical education

Academic Qualifi cations• MBBS (India) • MPH (Kentucky)

Left to right: Ms Nur Farhanah Bte Nordin,Mr Sean Matthias Tan Wei Jie, Dr Satya Gollamudi, Ms Fung Xinhui, Ms Keren Heng

The FAST Programme caters to patients who are acutely unwell with urgent care needs to help them Get Bett er. From our Urgent Care Centre, to the inpatient stay, to rehabilitative care, our model of care is one that facilitates a seamless transition of care provided by one dedicated care team in the integrated ward sett ing.

Bett er Programmes

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PhoneEmail6772 6198effi [email protected]

Dr Effi e Chew is the Chief of Rehabilitation Services at Alexandra Hospital, and a Senior Consultant in Rehabilitation Medicine, in the Division of Neurology, NUH. Dr Chew graduated from the University of Melbourne, Australia, and is a member of the Royal College of Physicians. She completed her Advanced Specialist Training in Rehabilitation in Singapore and went on to complete her Fellowship in Clinical Neurorehabilitation at Spaulding Rehabilitation Hospital, Harvard Medical School.

Areas of Interest• Non-invasive brain

stimulation for neuromodulation and neurorecovery

• Neuropharmacology for cognitive recovery in traumatic brain injury

• Robotics and motor learning in recovery post-stroke

Academic Qualifi cations• MBBS (Melbourne) • MRCP (United Kingdom)• FAMS

Chief of Rehabilitation Services

Dr Effi e ChewSenior Consultant

Bett er Programmes

PhoneEmail6772 [email protected]

Dr Keith Ho is the Chief of Urgent Care Centre at Alexandra Hospital, and a Consultant in the Emergency Medicine Department at NUH. Dr Ho’s area of interest is in Disaster Medicine. He did a fellowship with the Centre for Disaster Medical Services at the University of California, Irvine, and has served as the director of emergency preparedness for the Emergency Department, and as the chief hospital planner and co-ordinator for mass casualty incidents. As a member of the core faculty for NUHS Emergency Medicine Residency programme, Dr Ho contributes actively to both undergraduate and postgraduate teaching through medical simulation.

Areas of Interest• Disaster medicine

Academic Qualifi cations• MBBS (Singapore)• MRCSEd (A&E)• MMed (A&E) (Singapore)• EMDM• FAMS

Chief of Urgent Care Centre

Dr Keith HoConsultant

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Alexandra HospitalClinical Directory

PhoneEmail6772 [email protected]

Dr Liew Mei Fong is the Director of the Intensive Care Unit (ICU) at Alexandra Hospital. She is currently an Associate Consultant with the Division of Respiratory and Critical Care Medicine at NUH. Dr Liew underwent specialist training in both Respiratory Medicine and IntensiveCare Medicine in Singapore and has a keen interest in Critical Care Medicine, bronchiectasis and pulmonary hypertension.

Director of Intensive Care Unit

Dr Liew Mei FongConsultant

Areas of Interest• Critical care medicine• Bronchiectasis• Pulmonary

hypertension

Academic Qualifi cations• MBBS (Singapore)• MRCP (United Kingdom)• MMed (Internal

Medicine) (Singapore)

Bett er Programmes

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Alexandra HospitalClinical Directory

PhoneEmail6772 [email protected]

Left to right: Ms Poon Yi Ting, Mr Darren Goh, Dr Teng Gim Gee,Mr Max Lim, Ms April Anne E. Nino

Dr Teng Gim Gee is the Chief of Medical Services, as well as the Head of the Chronic Programme, and piloted the concept of the Integrated Care Clinic at Alexandra Hospital. Board certifi ed in Internal Medicine and Rheumatology, she was awarded the American College of Rheumatology Distinguished Fellow Award in 2007 for her research work on rheumatoid arthritis management guidelines. She was awarded the Best Mentor Award, Best Clinical Supervisor and Passionate Teacher Award for her dedication and commitment to postgraduate education. She also served as an Internal Medicine core faculty and was the Programme Director of NUHS Rheumatology Senior Residency. She completed her Masters of Clinical Investigation at National University of Singapore in 2012.

Areas of Interest• Epidemiology and

outcomes of gout• Systemic sclerosis and

infl ammatory arthritis

Academic Qualifi cations• MBBS (Singapore)

The Chronic Programme is focused on helping our patients with multiple complex co-morbiditiesLive Bett er through our fl agship programme –the Integrated Care Clinic (I-Care Clinic), whereone doctor and one care team manages thepatient holistically to reduce fragmentation, polypharmacy and multiple specialist visits.

Bett er Programmes

Chief of Medical Services,Head of Chronic Programme

Dr Teng Gim GeeSenior Consultant

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PhoneEmail6772 [email protected]

Dr Lingaraj Krishna is the Director of the Active Centre at Alexandra Hospital. He is the Head and Senior Consultant of the Division of Sports Medicine and Surgery, as well as a Senior Consultant at the Division of Hip and Knee Surgery at NUH. A trained orthopaedic surgeon,Dr Lingaraj deals with the entire spectrum of knee and hip conditions. He is also an Assistant Professor with the Yong Loo Lin School of Medicine at the National University of Singapore, and the Associate Programme Director of the Orthopaedic Surgery Residency Programme at the National University Health System.

Bett er Programmes

Areas of Interest• Sports-related

knee surgery• Knee ligament

reconstruction surgery• Hip and knee joint

replacement surgery• Revision joint surgery

Academic Qualifi cations• MBBS (Singapore)• M.Med (Orth)• MRCSEd, FRCSEd (Orth)

Director of Active Centre

Dr Lingaraj KrishnaSenior Consultant

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PhoneEmail6772 [email protected]

Head of Healthy Ageing Programme

Dr Santhosh Kumar Seetharaman Senior Consultant

Dr Santhosh is the Head of the Healthy Ageing Programme, focused on the health and social needs of the elderly. He is a Consultant with the Division of Geriatric Medicine, NUH. Dr Santhosh underwent specialty training in Geriatric Medicine and General Internal Medicine in London, and took a year to pursue his interest in Stroke at St. Thomas’ Hospital, London. Upon completing his training, he worked at The Royal Berkshire NHS Foundation Trust, Reading, before eventually returning to Singapore,where he is now also the Programme Director of NUHS Geriatric Medicine Senior Residency Programme.

Areas of Interest• Eldercare• Stroke• Medical education

Academic Qualifi cations• MBBS (India)• MRCP (United Kingdom)

Left to right: Ms Chan Shi Mun, Ms Janice Poh,Dr Santhosh Seetharaman, Mr Ng Yee Liang, Ms Pauline Chong

The Healthy Ageing Programme focuses on helping our elderly Age Bett er by taking a holistic approach towards addressing their mind, mobility, sensory and social needs.

Bett er Programmes

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PhoneEmail6772 [email protected]

Dr Noreen Chan is the Head of the Palliative Care Programme at Alexandra Hospital,aimed at championing compassionate care and quality of life for patients receiving palliative care. Dr Chan is the Head and SeniorConsultant in the Division of PalliativeCare, at the National University Cancer Institute, Singapore. She was also Medical Director and CEO of Dover Park Hospice, before joining the NCIS, where she also serves as Lead of the Supportive and Palliative Care Group.

Areas of Interest• Interface between

palliative care and oncology

• Clinical decision making and ethical issues at the end of life

• Spirituality in healthcare

• Palliative care education at all levels

Academic Qualifi cations• MBBS (London) • MRCP (United Kingdom)• FAchPM, FAMS (Internal

Medicine and Palliative Medicine)

Head of Palliative Care Programme

Dr Noreen Chan Guek ChengSenior Consultant

Core to the programme is to be champions for compassionate care and quality of life, at every age and at every stage to help our patients and their families Cope Bett er.

We want to:• Enable and empower everyone to care.• Encourage caring across boundaries.• Create caring systems.• Help all to live well before leaving well.

Bett er Programmes

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Alexandra HospitalClinical Directory

Surgical Services

P. 40 Surgical and Operating Theatre ServicesP. 41 General Orthopaedics, Joint Replacement and Reconstruction Centre (JR2C)P. 42 General SurgeryP. 43 Ear, Nose and Throat (ENT)P. 44 Eye SurgeryP. 46 EndoscopyP. 47 Diagnostic ImagingP. 48 Laboratory MedicineSu

rgic

al S

ervi

ces

Alexandra Hospital has a team of experienced and dedicated surgeons and anaesthetists who offer comprehensive general surgical and orthopaedic care services including minimally invasive surgery, surgical endoscopy, ENT (Ear, Nose, Throat), Ophthalmology, Joint Replacementand Reconstruction Surgery. The hospital is equipped with an Urgent Care Centre opened 24/7, Integrated Care Clinics (I-Care Clinics), integrated wards, major operating theatres, day surgery centre, Anaesthesia Outpatient Consultation Clinic and supported by diagnostic radiology, clinical laboratories, day surgery facilities and the endoscopy centre.

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Surgical Services

Surgical andOperating Theatre Services

PhoneEmail6772 [email protected]

Dr Wong Weng Hoa is the Chief of Surgical and Operating Theatre Services at Alexandra Hospital. He is also the Clinical Director of the Department of Anaesthesia at NUH. Dr Wong’s experiences include undergoing a one-year fellowship at the University of California, Los Angeles, one of the busiest liver transplant centres in the United States, in 2001. He has also served as the vice-chairman of the OT committ ee at NUH.

Areas of Interest• Anaesthesia for liver

transplantation• OT management

Academic Qualifi cations• MBBS, MMEd

(Anaesthesia)

Chief of General Orthopaedic Services,Director of JR2C

A/Prof Wilson Wang Ee JenSenior Consultant

General Orthopaedics,Joint Replacementand ReconstructionCentre (JR2C)

PhoneEmail6772 [email protected]

Associate Professor Wilson Wang is theChief of Orthopaedic Services and Director of JR2C at Alexandra Hospital. He has served as the Head of Orthopaedic Surgery, as well as the Head and Senior Consultant of the Division of Hip and Knee Surgery at NUH and at the Yong Loo Lin School of Medicine, National University of Singapore. In addition to his clinical and teaching roles, A/Prof Wang has also served as the President of the Singapore Orthopaedic Association, and leads an active and prize-winning programme in orthopaedic research.

Areas of Interest• Research supervision • Clinical orthopaedics

(undergraduate and postgraduate)

• Biomaterials • Bone cell biology • Cellular and molecular

research techniques

Academic Qualifi cations• MBBS (London) • FRCS (Glasgow) • D.Phil. (Oxford)

Chief of Surgical and Operating Theatre Services

Dr Wong Weng HoaSenior Consultant

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Surgical Services

Ear, Nose andThroat (ENT)

PhoneEmail6772 [email protected]

Associate Professor Loh Woei Shyang is the Chief of Ear, Nose and Throat Services and Director of Ear, Nose and Throat Centre at Alexandra Hospital. He is also the Head of Department and Senior Consultant in the Department of Otolaryngology, NUH. A/Prof Loh is trained in all aspects of paediatric otolaryngology and consults on adult ENT problems as well. His special interests include otological disorders,airway and speech disorders in children with extensive experience in cleft lip and palate management. He is actively involved in undergraduate and postgraduate teaching and is a member of the Master of Medicine (Otolaryngology) Examination committ ee.

Areas of Interest• Paediatric

otolaryngology• Otological disorders,

airway and speech disorders in children

• Cleft lip and palate management

Academic Qualifi cations• MBBS (Singapore)• FRCS (Edinburgh)

Chief of ENT Services,Director of ENT Centre

A/Prof Loh Woei ShyangSenior Consultant

GeneralSurgery

PhoneEmail6772 [email protected]

Dr Asim Shabbir is the Chief of General Surgical Services at Alexandra Hospital. He has been a Senior Consultant in the Division of General Surgery at NUH. Dr Asim completed his basic and advanced surgical training in Singapore. He was awarded fellowships from Royal College of Surgeons of Edinburgh and did clinical fellowships in South Korea and Taiwan, focusing on gastric cancer management and metabolic surgery respectively. He has been a post-graduate director for the department of Surgery at NUH, coordinating the surgical academic activities for the clinical foundation scheme for undergraduate medical students of the National University of Singapore.

Chief of General Surgical Services

Dr Asim ShabbirSenior Consultant

Areas of Interest• Upper gastrointestinal

surgery• Bariatric and

metabolic surgery• Advanced endoscopy• Laparoscopic surgery

Academic Qualifi cations• MBBS (Pakistan)• MMed (Singapore)• FRCS (Edinburgh)

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EyeSurgery

PhonePhone EmailEmail6772 53526772 5338 [email protected][email protected]

Dr Paul Zhao is the Chief of Eye Surgery Centre at Alexandra Hospital. He is also a Consultant in the Department of Ophthalmology at NUH. Dr Zhao underwent basic and advanced specialty training in Ophthalmology in Singapore before pursuing his retina fellowship at Queen Mary Hospital inHong Kong. His sub-specialisation is in vitreo-retinal disease, and he performsretina surgery and cataract surgery.

Associate Professor Clement Tan is the Chief of Eye Surgery Services at Alexandra Hospital. He also heads the Ophthalmology Department at the NUH and NUS. In addition, A/Prof Tan also leads the neuro-ophthalmology service at NUH. A/Prof Tan completed his Masters in Health Professions Education from the University of Maastricht, and has previously served as the Ophthalmology Residency Programme Director. He is now an Associate Designated Institutional Offi cial in the NUHS Residency Programme.

Chief of Eye Surgery Centre

Dr Paul Zhao SongboConsultant

Chief of Eye Surgery Services

A/Prof Clement Tan Woon TeckSenior Consultant

Areas of Interest• Age-related macular

degeneration • Retinal vascular

disorders• Diabetic eye disease• Retinal dystrophies • Intraocular infections

Academic Qualifi cations• MBBS (Singapore)• MRCSEd• MMed

Areas of Interest• Cataract surgery• Community

ophthalmology

Academic Qualifi cations• MBBS (Singapore)• MMed (Ophthalmology)

(Singapore)• FRCSEd

(United Kingdom)• FAMS (Singapore)• MHPE (Netherlands)

Surgical Services

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Endoscopy

PhoneEmail6772 [email protected]

Dr Sharon Koh is the Director of Endoscopy Centre at Alexandra Hospital. She is a consultant in the Division of Colorectal Surgery at NUH. Dr Koh’s areas of expertise include minimally-invasive colorectal surgery and proctology, as well as the management of complex infl ammatory bowel disease (IBD). She has held a role as a Clinical Lecturer in the Yong Loo Lin School of Medicine, where she is involved in the education of both undergraduate and postgraduate students.

Director of Endoscopy Centre

Dr Sharon KohConsultant

Areas of Interest• Advanced endoscopic

management ofbenign and malignant lesions in the gastrointestinal tract

• Clinical research

Academic Qualifi cations• MBBS (Singapore)• MMed (Surgery)• FRCS (Edinburgh)

Surgical Services

DiagnosticImaging

PhoneEmail6772 [email protected]

Associate Professor Quek Swee Tian is the Chief of Diagnostic Imaging Services at Alexandra Hospital. He also serves as the Head and Senior Consultant of the Department of Diagnostic Imaging, at NUH. A/Prof Quek’s experiences include serving as Visiting Consultant to the Department of Surgical Oncology at the National Cancer Centre, Department of Diagnostic Radiology at the Singapore General Hospital and the Ministry of Defence Singapore, as well as a Clinical Advisor to NHG Diagnostics and a member of the Singapore Medical Council’s (SMC) Complaints Panel.

Chief of Diagnostic Imaging Services

A/Prof Quek Swee TienSenior Consultant

Areas of Interest• Musculoskeletal imaging• Oncologic imaging• Breast imaging

Academic Qualifi cations• MBBS (Singapore)• FRCR (United Kingdom)• FAMS

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LaboratoryMedicine

PhoneEmail6772 4345roland_ [email protected]

Dr Roland Jureen is the Chief of Laboratory Medicine Services at Alexandra Hospital. He is also the Head of the Department of Laboratory Medicine, NUH. He obtained his Medical Degree (MD)at Karolinska Institutet, Stockholm, Sweden and further obtained a doctorate fromthe Institute of Medicine at University ofBergen, Norway with a thesis on drugresistant enterococci. Dr Jureen has also held appointments with the Ministry of Health, such as the Vice-Chairperson of the National Antimicrobial Resistance Expert Panel, and has been a member of the National Antimicrobial Resistance Control Committ ee.

Chief of Laboratory Medicine Services

Dr Roland JureenSenior Consultant

Areas of Interest• Clinical microbiology

Academic Qualifi cations• MD (Sweden)

Surgical Services

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PhoneEmail6772 [email protected]

Dr Serene Wong is the Clinical Director of Community Strategy, Alexandra Hospital, which looks at engaging the community and partners to deliver care as one to serve the health and social needs of the population. Dr Wong graduated from the Yong Loo Lin School of Medicine, NUS, and completed her specialist training in Respiratory Medicine and Intensive Care Medicine. She is currently an Associate Consultant with the Divisionof Respiratory and Critical Care Medicineat NUH.

Areas of Interest• Medical education• Respiratory and critical

care medicine• Sleep medicine

Academic Qualifi cations• MBBS (Singapore)• MRCP (United Kingdom)• MMed (Internal

Medicine) (Singapore)

Left to right: (front row) Ms Low Jia Yu, Ms Grace Chiang,Dr Serene Wong, Ms Clarisse Chen (back row) Ms Subha Rajaiya,Ms Liao Yiwei, Ms Cheng Hui Min

Clinical Director of Community Strategy

Dr Serene WongAssociate Consultant

Com

mun

ity

Part

ners

hips

The Community Partnership team promotes a health-empowering community through the engagement of community partners and collaborating with primary care network to deliver patient education, services awareness and bring about a more closely knitt ed andwell-connected health districtfor the community. We are passionate about being a community-centric hospital which provides a CareHub as an integrated solution with telehealth at its core to facilitate tele-consultation between patients and healthcare providers at Alexandra Hospital, tele-collaboration between our community partners, primary care and our hospital, management of medical and social emergencies, matching of resources suited to the patient’s care needs and tracking of health outcomes and healthcare utilisation at a systems level. We will also look intohome-based care teams(NUHS@Home) which comprises doctors, nurses, pharmacists, allied health professionals, and care managers who develop and deliver long-term care with our community partners to our patients and residents in their own homes, embed themselves within primary care to support our family physicians and bring tertiary care into the community and focus not only on chronic disease management programmes but on medical andsocial emergencies.

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PhoneEmail6772 [email protected]

Clinical Director of Healthcare Innovation

Dr Siow Wen Ting Consultant

Dr Siow Wen Ting is the Clinical Director of Healthcare Innovation at Alexandra Hospital, which looks at innovation and technology in the hospital and in the community. Dr Siow underwent specialist training in both Respiratory Medicine and Intensive Care Medicine in Singapore and has keen interest in Critical Care Medicine.

Areas of Interest• Critical care medicine• Innovation and

technology• Medical education

Academic Qualifi cations• MBBS/BSc

(Imperial College School of Medicine)

• MRCP (United Kingdom)

Inno

vati

ons

Alexandra Hospital will serve as a site for test-bedding innovative solutions as it redesigns healthcare. While Alexandra Hospital focuses on disruptive innovation, it will also facilitate sustaining and incremental innovation and encourage adoption, assimilation, and exploitation of value-driven novelties, not only technologybut also strategy, organisation, services, and processes across the inpatient, outpatient, communityand home sett ings.

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Team Members

NM Constance ChuaAPN NC Darren GohAPN SNC Geraldine BairdNM Irene Lee Kah YeeSNM Irene YeoSNC Janet Lam NM Julianah OmarNE Lai Sook FunnAPN NC Lee Siew HuiNM Leodelyn Belale AbacanSNM Keren HengAPN NC Marie TsenNM Mylene Virtudazo MalinaoSNC Ong Guat KhengAD Ong Hwee SenSNC Ooi Gaik BeeSNC Pauline ChongNC Ruhana Bte SudinSNM See Hwee HweeAg AD Tan Cheng HongNC Tan Poh HoonNC Veronica Margaret LohSNM Yang QiupingN

ursi

ngThe biggest uniformed group in Alexandra Hospital is also fondly known as the “Alex Nightingales”by our colleagues. Armed with a wide skill set from varied backgrounds such as Intensive Care, Emergency Medicine, and other Medical and Surgical sub-specialties, ournurses are well-equipped to play a pivotal role in both inpatient and outpatient care.

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Team Members

Melvin Poon Head, Medical Social Work

Lim Teck Guan Manager, Rehabilitation Services

Catherine Koh Senior Manager, Dietetics

Jean Wong Manager, Laboratory Medicine

Khor Jan Nee Senior Manager, Radiography

All

ied

Hea

lth

Our Allied Health team strivesto deliver holistic care to our patients and work togetherwith our community partners to promote health empowermentand disease prevention.

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Prof Shamal Das De Senior Consultant

A/Prof Clement Tan Woon Teck Senior Consultant

A/Prof Jason Phua Senior Consultant

A/Prof Khoo See Meng Senior Consultant

A/Prof Loh Woei Shyang Senior Consultant

A/Prof Quek Swee Tian Senior Consultant

A/Prof Wilson Wang Ee Jen Senior Consultant

Dr Addy Tan Yong Hui Senior Consultant

Dr Amartya Mukhopadhyay Senior Consultant

Dr Asim Shabbir Senior Consultant

Dr Benjamin Leong Sieu-Hon Senior Consultant

Dr Danny Lim Tse Jiann Senior Consultant

Dr Dariusz Piotr Olszyna Senior Consultant

Dr Effi e Chew Senior Consultant

Dr Lim Tian Jin Senior Consultant

Dr Noreen Chan Guek Cheng Senior Consultant

Dr Roland Jureen Senior Consultant

Dr Sanjeeva Reddy Senior Consultant

Dr Santhosh Kumar Seetharaman Senior Consultant

Our Doctors

Dr Satya Pavan Kumar Gollamudi Senior Consultant

Dr Srinivas Subramanian Senior Consultant

Dr Tay Kwang Hui Senior Consultant

Dr Teng Gim Gee Senior Consultant

Dr Usha Narasimhan Senior Consultant

Dr Wong Weng Hoa Senior Consultant

Dr Yong Woon Chai Senior Consultant

Dr Bryan Ng Su Wei Consultant

Dr Chan Hwei Wuen Consultant

Dr Charmaine Chai Consultant

Dr Goh Lay Hoon Consultant

Dr Keith Ho Weng Hoe Consultant

Dr Khalid Mohammed Ali Consultant

Dr Lee Shir Ying Consultant

Dr Liew Mei Fong Consultant

Dr Loh May-Han Consultant

Dr Loo Wai Mun Consultant

Dr Lynett e Loo Mee Ann Consultant

Dr Paul Zhao Songbo Consultant

Dr Raj Kumar Menon Consultant

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Dr Rajesh Kannan Consultant

Dr Raymond Siew Consultant

Dr Sharon Koh Consultant

Dr Siow Wen Ting Consultant

Dr Stella Ang Lin Consultant

Dr Susan Logan Consultant

Dr Victor Koh Consultant

Dr Yap Eng Soo Consultant

Dr Andre Tan Teck Huat Associate Consultant

Dr Chandra Bharatendu Associate Consultant

Dr Chua Wei Liang Associate Consultant

Dr Daniel Chor Wei Ping Associate Consultant

Dr Dawn Lim Associate Consultant

Dr Desmond Teo Boon Seng Associate Consultant

Dr Gavin Ng Associate Consultant

Dr Hazel Anne Lin Associate Consultant

Dr Hong Wei Zhen Associate Consultant

Dr Li Zisheng Associate Consultant

Dr Jeanett e Ting Hsin Yeen Associate Consultant

Dr Jemima Teo Wei Wei Associate Consultant

Dr Liew Qi En Lydia Associate Consultant

Dr Lim Ai Ling Irene Associate Consultant

Dr Kathleen Sek Su-Yen Associate Consultant

Dr Ker Liang Associate Consultant

Dr Ong Lizhen Associate Consultant

Dr Priyanka Khatri Associate Consultant

Dr Victor Koh Teck Chang Associate Consultant

Dr Serene Wong Xin Lin Associate Consultant

Dr Stephanie Young Associate Consultant

Dr Sujith Indeewara Wijerathne Associate Consultant

Dr Tan Li Feng Associate Consultant

Dr Wang Mingchang Associate Consultant

Dr Yuen Yew Sen Associate Consultant

Dr Goh Wei-Ping Principal Resident Physician

Dr Alina Tan Resident Physician

Dr Samara Rajaguru Nilanthi Clinical Associate

Dr Shree Venkatesan Clinical Associate

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How to Get to Alexandra Hospital

EXIT 6

Alexandra Hospital Bus

Pick-up

Alexandra Road

Que

ensw

ay

Com

mon

wea

lth

Aven

ue

EW19Queenstown

Main LobbyTaxi Stand

AlexandraFire Station

QueenstownNeighbourhoodPolice Centre

QueenswayShoppingCentre

IKEA

AnchorpointBus StopCode:11511

Bus StopCode:11519

ENTRANCE EXIT

AIA Park HotelAlexandra

Alexandra Road

Ayer

Raj

ah E

xpre

ssw

ay

Bus Pick-up

Jala

n Buk

it M

erah

Leng

Kee

Roa

d

By BusAlight at Alexandra Hospital,Bus Stop Code: 11511Take buses 14, 33, 51, 61, 93, 100, 120, 195, 197

Alight opposite QueenswayShopping Centre,Bus Stop Code: 11519Take buses 14, 33, 51, 61, 93, 100, 120, 195, 197

By MRT From Queenstown MRT Station, Exit A: Take bus 51Exit B: Take bus 195

FromCommonwealthMRT Station,Exit B: Take bus 100

From Redhill MRTStation, Exit A:Take buses 33, 120

By Shutt le BusFrom QueenstownMRT Station to Alexandra HospitalTravel time: 16-20 min

Weekdays excluding Public Holidays:Queenstown MRT StationFirst bus: 6.40amLast bus: 8.20pm

Mei Ling StreetFirst bus: 6.50amLast bus: 8.30pm

Mei Chin RoadFirst bus: 6.53amLast bus: 8.33pm

Alexandra HospitalFirst bus: 7.00amLast bus: 8.40pm

Saturday, Sunday and Public Holiday:Queenstown MRT StationFirst bus: 10.00amLast bus: 8.00pm

Alexandra HospitalFirst bus: 10.00amLast bus: 8.00pm

From Commonwealth MRT Station to Alexandra HospitalTravel time: 18-25 min

Weekdays excluding Public Holidays:Commonwealth MRT StationFirst bus: 6.40amLast bus: 8.20pm

Blk 50 Commonwealth DriveFirst bus: 6.45amLast bus: 8.25pm

Blk 37BCommonwealth DriveFirst bus: 6.48am Last bus: 8.28pm

Alexandra HospitalFirst bus: 7.00am Last bus: 8.40pm

Saturday, Sunday and Public Holiday:Commonwealth MRT StationFirst bus: 10.00amLast bus: 8.00pm

Alexandra HospitalFirst bus: 10.00amLast bus: 8.00pm

Peak hours (6.40am to 9.00am, 4.30pm to 6.00pm):10 min intervals Off-peak: 20 min intervals

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Block 28

Block

2

Block 1Taxi Stand

Bus Stop Pick-upENTRANCE

MAINLOBBY

Block 11

Blo

ck 4

Blo

ck 2

4

Block

7

Cafeteria

ATM

ConvenienceStore

Block

6

Level 1• Admissions and

Service Centre• Clinic F (Clinical

Measurement Centre)• Clinic G (Well Clinic)• PharmacyLevel 2• Clinic J (Integrated

Care Clinic) • Clinic K (Healthy

Ageing Clinic) Level 3• Ward 7

Level 1• Clinic D • Clinic E (Joint

Replacement and Reconstruction Centre/Anaesthesia Outpatient Consultation Clinic)

Level 3• Day Surgery

Operating Theatre

Level 1• Ambulatory

Surgery Centre• Diagnostic Imaging 1• Endoscopy Centre• Rehabilitation 1Level 2• Wards 2 and 3Level 3• Wards 4 and 5

Level 1• Diagnostic Imaging 2• Urgent Care CentreLevel 2• Diagnostic Imaging 3• Main Operating

Theatres 1 and 2Level 3• Main Operating

Theatres 3 and 4• ICU

Level 1• Wards 8 and 9Level 2• Wards 10 and 11Level 3• Wards 12 and 13

Level 1• Rehabilitation 2

Level 1• Clinic L

(Active Centre)

Level 1• Care and Counselling• Clinic A (Ear, Nose and

Throat Centre)Level 2• Clinic B

(Eye Surgery Centre)

Block 1 Block 4

Block 6

Block 7

Block 11

Block 24

Block 28Block 2

How to Get Around Alexandra Hospital

Medical • Internal Medicine• Family Medicine• Cardiology• Endocrinology• Gastroenterology• Geriatric Medicine• Gynaecology• Nephrology• Neurology• Psychiatric Medicine• Respiratory Medicine• Rheumatology

Surgical• General Orthopaedic Surgery• General Surgery• Ear, Nose and Throat (ENT)• Eye Surgery• Joint Replacement and

Reconstruction Surgery• Endoscopy Centre• Anaesthesia Outpatient

Consultation Clinic

Allied Health• Physiotherapy• Speech Therapy• Occupational Therapy

(except hand rehab service)• Podiatry• Dietetics• Diagnostic Imaging• Care & Counselling• Clinical Measurement Centre• Core Laboratory

Servicesat a GlanceWe cover a comprehensive suiteof medical services including surgical procedures and alliedhealth services.

All

info

rmat

ion

is a

ccur

ate

at t

ime

of p

rint

ing

(Jul

y 20

18).

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