Alexandra Henry 501-730-3482 [email protected] 500 Napa Valley Dr, Apt 1327 Little Rock, AR 72211 APPLICABLE EXPERIENCE 2 Year Legal Experience 2 Years Project Management and Coordination Experience 2 Years Leadership Experience 7 Years Training Experience 9 Years Mortgage Servicing Experience AIB Leader and Supervisor Certifications from the American Institute of Banking Highly Skilled in Microsoft Word, Excel, Access, Outlook, and Power Point Training in SQL and Command Line EDUCATION The University of Central Arkansas, College of Business Bachelor of Business Administration: Finance, December 2011 Conway High School High School Diploma, May 2007 PROFESSIONAL EXPERIENCE Central Mortgage Company June 2007 - Current Project/Litigation Specialist August 2014 - Current Project management and coordination Business process analysis Access database management and manipulation Create and maintain database user interface alternatives Train new and current associates on advanced topics relating to multiple areas of default mortgage servicing Coordinate with the Mortgage Systems Division on large production assignments and to create and improve company processes, letters, and reports Research and production relating to state and federal subpoenas and IRS summons Correspond with attorneys in all 50 states regarding litigated matters, subpoenas, and other requests Lead Property Preservation Specialist March 2013 - August 2014 Compose annual associate performance evaluations Manage and/or assist with escalated issues Train new associates Assist other departments during Fannie Mae and Freddie Mac audits Write and edit the Department Policies and Procedures

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Alexandra [email protected] 500 Napa Valley Dr, Apt 1327Little Rock, AR 72211

APPLICABLE EXPERIENCE 2 Year Legal Experience 2 Years Project Management and Coordination Experience 2 Years Leadership Experience 7 Years Training Experience 9 Years Mortgage Servicing Experience AIB Leader and Supervisor Certifications from the American Institute of Banking Highly Skilled in Microsoft Word, Excel, Access, Outlook, and Power Point Training in SQL and Command Line

EDUCATIONThe University of Central Arkansas, College of Business

Bachelor of Business Administration: Finance, December 2011Conway High School

High School Diploma, May 2007

PROFESSIONAL EXPERIENCECentral Mortgage Company June 2007 - Current

Project/Litigation Specialist August 2014 - Current Project management and coordination Business process analysis Access database management and manipulation Create and maintain database user interface alternatives Train new and current associates on advanced topics relating to multiple areas of default mortgage servicing Coordinate with the Mortgage Systems Division on large production assignments and to create and improve

company processes, letters, and reports Research and production relating to state and federal subpoenas and IRS summons Correspond with attorneys in all 50 states regarding litigated matters, subpoenas, and other requests

Lead Property Preservation Specialist March 2013 - August 2014 Compose annual associate performance evaluations Manage and/or assist with escalated issues Train new associates Assist other departments during Fannie Mae and Freddie Mac audits Write and edit the Department Policies and Procedures Lead conference calls with 3rd party vendors Coordinate with the Mortgage Systems Division to create and improve department processes

Property Preservation Specialist II October 2012 - March 2013 Know and use Fannie Mae and Freddie Mac guidelines and systems to manage vacant properties Manage and/or assist with escalated issues involving property preservation. Train new associates Assist other departments during Fannie Mae and Freddie Mac audits

Property Preservation Specialist February 2012 – October 2012 Order and review inspections for properties in default and foreclosure Know and use Fannie Mae and Freddie Mac guidelines and systems to manage vacant properties Pay Invoices Assist Foreclosure and Claims Processors with any questions regarding preservation work

Reference available upon request