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Introduction What is Albany ePAY online? How does it work? What are the benefits?
Processing a Payment Step-by-step guide
Registration and Set-up What is the registration process? What about security?
Summary
Introduction
What is Albany ePAY online? How does it work? What are the benefits?
What is Albany ePAY online?
A web-based Bacs submission service Handles payments and Direct Debit collections Eliminates the need for on-premises software or
infrastructure Quick & easy way of anytime, anywhere payment
submission Structured on volume, monthly or prepaid tariff pricing
How does it work?
Login using a secure URL, username and password Three easy steps to submitting a payment:
1. Upload the file2. Select payment date and validate3. Confirm and submit
Provides confirmation of file for onward submission to Bacs
Customers must be sponsored by their bank and issued a Service User Number (SUN)
What are the features?
Bacs 3-day payments, Direct Debit collections and DDI’s
HMRC Real Time Information compliant Cloud-based service Easy to use User Interface
What are the benefits?
No upfront outlay, maintenance or upgrade costs – only initial set up costs
No on-premises solution to install or manage No staff training required Ability to submit from anywhere at any time Pay for what you need
Processing a payment
Simplicity of processing a payment
Step One – Upload payment file
On logging in, you are prompted to ‘Make a Payment’ Here you can browse and upload your payment file
Step Two – Select payment date and validate
Confirm that you have uploaded the correct payment file Select the payment date for your payments Validate the file and check for any errors or warnings
Step Three – Confirm and submit
Following payment file validation, confirm details are correct Submit the file for onward processing to Bacs
Successful submission
The payment is submitted and will be processed by Bacs On receipt, Bacs emails to advise of submission notifications and
reports available for review
Other features
Albany ePAY online will advise you of: The number of Bacs credits The number of Bacs Direct Debits The number of Direct Debit Instructions in the
file
Other features continued…
Detailed report flags up: Warnings/errors with bank account information or payment values Duplicate files Exceeded limits (based on user profiles)
Registration and set-up
What is the registration process? What is Know Your Customer (KYC)?
What is the registration process?
1. Register for an account with Albany via ‘My Account’2. Place order for Albany ePAY online3. Acknowledgement and Know Your Customer forms will be
sent to you4. Customers to submit:
Forms Sample file SUN
5. Albany sets up the customer account and begins test process6. Once successful Albany sets the customer’s account to ‘Live’
What is ‘Know Your Customer’ (KYC.)?
“Know Your Customer” is critical as it enables us to verify: Your identity and that of your employer That you are authorised by your company to make payments
As such, Albany will: Request details and signatures of company contacts using the
service Send a registration letter to a Director Enable ‘named’ users to set up their own unique login details Complete personal identity checks
Albany will be effecting payments on your company’s behalf, KYC is necessary to protect us and you
In summary
We have… Introduced Albany ePAY online Covered its benefits to your business Demonstrated and shown how simple processing a payment
can be Outlined the security measures And explained the registration process
Albany ePAY online is simple, quick and easy
Get in Touch
Email us: [email protected] Speak to us today: 01420 547650 Visit our website: www.albany.co.uk Subscribe to our newsletters: www.albany.co.uk/press-
room Follow us on twitter: @AlbanySoftware Stay connected on LinkedIn: Albany Software
