Albany Business Analysis Development Day 2016

Business Analysis in Transformation

2 ABADD ‘16 — BA in Transformation

Morning Keynote

Lunch Keynote

Change is Inevitable: How and What to Embrace

This presentation looks at the current industry perspective of the Business Analyst and how it was manifested. We will present the need enterprise organizations have and how the evolution and maturation of the BA role can help. Finally, we will review the skills needed for a BA to properly fulfill this role, and how organizations can effectively recruit and empower people with these skills.

Welcome to the Inaugural Albany Capital District IIBA Chapter Business Analysis Development Day!

Our theme for our first BADD is Business Analysis in Transformation – 2016 and Beyond. The role of business analysis in organizations across the globe is evolving and maturing, and business analysts must continue to grow and change to keep pace.

The four tracks being offered at today’s event promise to help all of us with that! Professional Skills; BA Trends; Practitioner; Agile – we hope these tracks will provide you with new knowledge and skills.

Thank you to all of our sponsors. Without them, our business analysis development day simply could not happen. Please visit them at their exhibit tables.

Additionally, special thanks to our volunteers for your time and effort.

Sue Kuba ACD IIBA Chapter President

Mahesh Nattanmai is executive deputy CIO for the NYS Office of Information Technology Services (ITS). He is responsible for the delivery and operation of IT services for state and local government and provides expert advice in all areas related to strategic planning and agency policy development, overseeing a workforce of more than 4,000 employees. Mahesh has more than 15 years of experience with the NYS Division of the Budget.

Mahesh Nattanmai

Transforming Your Business Using Lean Six Sigma

Lean Six Sigma and the techniques used to successfully take advantage of its practices and activities can be powerful. This keynote provides attendees an understanding of Lean Six Sigma and how it can accelerate performance and improve results in terms of satisfaction, reduced costs and improved bottom lines. The skills of a BA provide a strong foundation for Lean Six Sigma and we will learn how to start a Lean Six Sigma journey.

Clare Monteau holds a doctorate in Chemistry from the University of Manchester and spent 12 years in the pharmaceutical industry, first developing and managing scale-up of new processes, then leading the organization’s continuous improvement program. She is now the owner of Clare Monteau LLC, where she combines proven productivity tools, positive psychology and leadership and team de-velopment to optimize organizations’ systems and create more effective, measurable and profitable environments.

Clare Monteau

ABADD ‘16 — BA in Transformation 3

Kevin Brennan is a business transformation architect who helps clients achieve business goals through strategy, process management and architecture and analysis. He is a leader in the BA community as a member of IIBA’s board and executive team and shepherded the BABOK Guide through three major releases. Kevin was a member of the PMBOK 5th Edition content development team and worked with the Agile Alliance to develop a framework for agile business analysis.

Carolyn Lonergan has been an analyst and facilitator in the IT and financial services industries for more than 25 years. Carolyn has facilitated requirements, team building, process creation and improvement and planning session for challenging groups resolving complex topics. She has also taught a facilitation class that employed hands-on experience throughout the course.

Facilitation TechniquesGet the techniques and tips you need to facilitate a meet-ing or requirements workshop. Learn how to build trust across your stakeholders, uncover and resolve require-ment conflicts while in session, and help get buy-in for a recommended solution with all parties. You will also learn how an annotated agenda can help you successfully plan a workshop to the right level of detail. Do you need skills on how to manage a difficult group or get them to a deci-sion? We will cover a few of those too.

Art and Science of InfluenceThis session provides a shared understanding and defini-tion of influence, and discusses how professionals can suc-cessfully navigate any organization type to move projects to execution. The session presents several approaches and techniques to improve an individual’s ability to influence. Participants will have the opportunity to test new skills in small group sessions. The program will provide engaging examples of influence being used well and poorly, for pur-poses noble and nefarious.

BABOK 3.0 and IIBA Certification UpdatesThe Business Analyst Body of Knowledge (BABOK) is our standards document. It is the key to growth in our profes-sion, allowing organizations to build a BA organization on an established foundation. It also allows organizations to find practitioners who can quickly fit into that foundation and produce results. The updated BABOK and four new IIBA certifications give us new practices and perspective. This presentation will discuss what is new in the BABOK v3.0, and will review the new certification programs.

Business Architecture and the Business AnalystBusiness architecture often seems like a label in search of a definition. The absence of business architecture makes life harder for business analysts. Instead of focusing on delivering business value, we are forced to spend time figuring out how the business operates and working on requirements that don’t align with business strategy. In this session we’ll discuss how business architecture should and can be the bridge be-tween strategy and tactics in organizational change.

7:45 Registration & Breakfast

8:30 Opening Remarks

8:40 Morning Keynote See Page 2 For Details

9:15 Break

Professional Skills Session (Commons Room)9:30 BA Trends Session (Main Ballroom)

Professional Skills Session (Commons Room)11:00 BA Trends Session (Main Ballroom)

10:45 Break

12:15 Lunch

Douglas Lapham is a national sales director at First Data. He is an experienced leader of performance management, process improvement and organizational change initiatives. With more than 20 years of experience, Douglas has advised leadership teams and individual contributors on three continents in more than 30 organizations. His background includes strategic planning, ERP implementations, and developing strong executive teams.

Jas Phul, an associate director of education standards and research at IIBA, is a seasoned professional whose 25-year career has helped project teams and organizations reach their potential. Jas leverages a unique combination of knowledge, skills and experience for each challenge. During his career, Jas has experienced a wide variety of roles and industries as a business analyst, project manager, IT software development manager and senior management consultant.

4 ABADD ‘16 — BA in Transformation

12:45 Lunch Keynote See Page 2 For Details

1:15 Break

Practitioner Session (Commons Room)1:45 Agile Session (Main Ballroom)

3:00 Break

Practitioner Session (Commons Room)3:15 Agile Session (Main Ballroom)

4:30 Closing Remarks

5:15 ABADD Social Hour Sponsored by ASPE Training

Demystifying Experience DesignBusiness analysts play a critical role in ensuring that software and services are “human centric.” This session will cut through the CX/UX acronyms and buzzwords to give an overview of how personas, journey mapping, user stories, prototyping and other high-value tech-niques can help keep people at the center of technol-ogy projects.

Elicitation “Hacks” for Experienced PractitionersRequirements elicitation is one of the most challenging activities for business analysis. Requirements serve as the foundation for the solution to the business needs and need to be complete, clear, correct and consistent. Leveraging proven means to elicit requirements helps meet quality goals. It involves both identifying sources and the methods to draw out requirements from these sources. A crafty BA will ensure stakeholders collaborate on the requirements and design. Techniques, aka “hacks,” for elicitation and col-laboration with your stakeholders are also covered.

The Role of a Business Analyst in an Agile EnvironmentThis session presents a quick glance into Agile, but the focus is the introduction of key recommended activities for a BA to be part of an Agile team. It is the BA who must become the “value manager” and ensure the value of each delivered sprint is realized. It is also the BA who must ensure user stories align with strategies, other initiatives, enterprise architectures, releases, etc. Basically, it is up to the BA to be the “system thinker” and see the whole picture. Learn how critical it is for business analysts to fit correctly within an Agile organization.

Scaling Scrum in the Real WorldWalk through practical steps to start an Agile program that extends to multi- or single-team projects and how Scrum is scalable. Everything begins with a vision in the world of Agile; understand how to break down a vision into major epics and features and plan them out using a roadmap and release plan. In an Agile project iterations and product increments are used to deliver value early and often. We use this strategy to elicit constant feedback.

Billie Johnson is a veteran BA professional who has been involved in BA direction, processes and modeling for more than 20 years, with a particular concentration on financial projects. She has been teaching and coaching large organizations and Fortune companies for almost 10 years. Her wealth of experience performing BA consulting and training also includes training for higher education, retail and manufacturing clients.

Pat Guariglia is an Agile coach and trainer with Elegant Agile. As an Agile coach/trainer, he has worked with dozens of companies in various industries like finance, healthcare, web marketing, social media, sound engineering and several Federal and New York government agencies. His experience as an Agile coach in small NYC startups to Fortune 100 banks has given him a unique perspective on product development, team dynamics, organizational structures and Lean processes.

Matthew Carmichael is a Certified ScrumMaster and the founder of SaQus IT Solutions. He has authored more than 300 custom applications, specializing in applications for organizations that have unique processes which cannot be fulfilled by off-the-shelf software. He has provided Agile training to project teams and managers, and specializes in presenting Agile software development to those without technology backgrounds.

Luke Charde is an experience design professional who has been wrangling with how to make technology more human for over a decade. He currently leads the Enterprise Experience Design Team at the New York State Office of IT Services, and is the founder of Albany UX, a local Meetup network of more than 300 user experience professionals and enthusiasts.

Helping clients plan and manage:Technology AcquisitionInformation Security

Health ITEducation IT

www.nystec.com

To Complex Technology ProjectsBRINGING CLARITY

www.pmbaconferences.comRegister Today

Building Leadership

Resilience: 5 Strategies For

BAs & PMs To Increase Their

Effectiveness During Change

Secrets Of The Thoroughbread

Leader...Are You One?

KEYNOTE SPEAKERSKEYNOTE SPEAKERS

It’s Not Engagement

You Need To Measure –

It’s Trust

Crucial Conversations:

5 Critical Concepts To

Help You Effectively

Discuss What Really Matters Most

Dr. Mary E. DonohueDr. Mary E. Donohue Dana BrownleeDana Brownlee

Gregg BrownGregg Brown Bob PrentissBob Prentiss

December 5-8 | 2016» NEW YORK «

Millennium Broadway New YorkEarly Bird Until September 30th

October 24-27 | 2016» BOSTON «

Marriott BurlingtonEarly Bird Until July 15th

Follow us on Facebook www.saqus.com518-861-5661

² Open Book New York Contract Search² NYS Online Vendor Responsibility System² NY State Authority Contract Submission System² NYS Property Tax Cap Reporting System² Rensselaer Polytechnic Institute - Budget and Forecast Application² NYS Optometric Association - Membership Application² SI Group - Reporting Application² KCS Land Research – Order System

We’re looking for IT Instructors!

Mildred Elley is looking to hire Capital Region IT professionals as instructors.

If you are looking for a great place to work and a rewarding addition to your career, send us your resume!

mildred-elley.edu/careers

Other program teaching opportunities in:Nurse Aide Training (CNA)

Practical Nursing (LPN)

Massage Therapy

Business Management

Paralegal Studies

Medical Assisting

Follow us on Facebook www.saqus.com518-861-5661

² Open Book New York Contract Search² NYS Online Vendor Responsibility System² NY State Authority Contract Submission System² NYS Property Tax Cap Reporting System² Rensselaer Polytechnic Institute - Budget and Forecast Application² NYS Optometric Association - Membership Application² SI Group - Reporting Application² KCS Land Research – Order System

There’s only so much time in a day–

Improve your skills in three hours.

Register for the BA Masterclass Series.20 live online training sessions, each only three hours long, including Q&A.Each session qualifies for 3 PDUs.You will have two months to attend each session.

And who says you don’t have time?

First session begins in October. Register today at aspetraining.com/iiba-master

Trusted Advisors for Generations

Special Thanks to our Other Sponsors:

Main Lobby

Commons Room

White Ballroom

Main Ballroom

7:45 Breakfast & Registration

12:15 Lunch

White Ballroom

9:30 Professional Skills SessionFacilitation Techniques–Carolyn Lonergan

3:15 Practitioner SessionElicitation “Hacks” for Experienced Practitioners–Billie Johnson

1:45 Practitioner SessionDemystifying Experience Design–Luke Charde

11:00 Professional Skills SessionArt and Science of Influence–Douglas Lapham

3:15 Agile SessionScaling Scrum in the Real World–Pat Guariglia

1:45 Agile SessionThe Role of a Business Analyst in an Agile Enviroment–Matthew Carmichael

11:00 BA Trends SessionBusiness Architecture and the Business Analyst–Kevin Brennan

9:30 BA Trends SessionBABOK 3.0 and IIBA Certification Updates–Jas Phul

9:15 Break & Vendor Visits

10:45 Break & Vendor Visits

3:00 Break & Vendor Visits

1:15 Break & Vendor Visits

Commons Room

8:30 Opening Remarks

4:30 Closing Remarks

8:40 Morning Keynote

5:15 ABADD Social Hour

12:45 Lunch Keynote

Main Ballroom