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Alaska Sea Grant Publications and Marketing

Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

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Page 1: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Alaska Sea Grant Publications and

Marketing

Page 2: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

…or, the

long and

winding road

Page 3: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

You've got to be very careful if you don’t know where

you’re going, because you might not

get there. Yogi Berra

Page 4: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Break the mold, then break it

again and again. Lady Gaga

Page 5: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Explore strange new worlds, seek out new

opportunities and new techniques, boldly go where no Sea Grant

communicator has gone before!

Page 6: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

We raised eyebrows in the National Office when we published our 1992 wall calendar, then an “outside the box” project. The calendar was conceived as a tool to introduce Alaska retailers to our educational products. Calendar sales to retailers were successful and were key to establishing a retailer mailing list. This tactic launched our successful marketing effort aimed at promoting a marine literate public.

Page 7: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

By your products

Ye Shall Be known And serve the needs of

Your Constituents

Page 8: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

When we published the calendar, we had two books with retail appeal. But we had made a commitment to produce many more lay-oriented marine education books and videos to pursue the Sea Grant goal of a marine-literate public.

Page 9: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Signature Series

Page 10: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Field guides and Wake!eld !sheries

symposium proceedings are Alaska’s two

signature book series. They create an

Alaska Sea Grant brand image among

different user groups.

Page 11: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Success breeds success

Page 12: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Alaska’s track record in publishing and marketing spurs unsolicited requests by scientists to publish their manuscripts. The books above are examples.

Page 13: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Seek and ye shall find.

Page 14: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Make your own luck. Keep antennae tuned in to detect book publishing opportunities, and pursue them. The books above all resulted from seizing unforeseen publishing opportunities.

Page 15: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Design is not just what it looks like and

feels like. Design is how it works.

Steve Jobs

Page 16: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Form follows function. We publish field guides with

structures developed by

scientists for scientists...

Page 17: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

…sometimes resulting in unintended practical uses.

Page 18: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

The things I want ���to know are in books. ���My best friend is the ���

man who'll get me ���a book I ain’t read.���

Abraham Lincoln

Page 19: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Effective promotion and ef!cient order ful!llment are

essential.

Getting our books into the hands of users

Page 20: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Nobody pointed out !that the Web itself !is a miracle. !—Dr. Dorian, Charlotte’s Web

Page 21: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

We installed our first online catalog in the mid 1990s, when the World Wide Web was only a few strands woven. Today our online catalog yields thousands of sales and freebie send-outs every year.

Page 22: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

We place our books with Amazon.com, Barnes & Noble, and other online booksellers.

www.barnesandnobl

Page 23: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

National and international promotion and distribution of specially selected books is carried out through a joint marketing agreement with the University of Alaska Press, which in turn has a joint marketing agreement with the University of Chicago Press.

Page 24: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Mass mailing of our full-color, illustrated catalog to retailers each winter when they stock up for the summer tourist season yields orders for hundreds of books and videos.

Page 25: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

We use mail.it to promote publications

and videos. We target announcements like

this one to specific customers according

to customer codes we’ve assigned to them in our database. Codes are based on previous

purchases, or expressed or otherwise known customer interests.

Page 26: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

However beautiful ���the strategy, you ���

should occasionally ���look at the results.���

Winston Churchill

Page 27: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Anything that won't sell, I don't

want to invent. Its sale is proof

of utility, and utility is success.

Thomas Edison

Page 28: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

1990 book sales: ~$5,000 2011 book and video sales: $113,000 In 2011, 26,000 new and preexisting educational items distributed worldwide.

Page 29: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Shopping Cart, Database wed.

Recordkeeping, impact tracking, and promotional

bliss ensues.

Page 30: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Customer information and product sales data

collected via shopping cart orders are automatically

fed into our Filemaker database.

Page 31: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented
Page 32: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Filemaker database includes a module to hold key information on each book

•  Production cost •  Formats of the book (hard copy, PDF, etc.) •  Funding received •  Dimensions, page count, weight •  Retail cost •  Means used to promote •  Publication year •  ISBN number •  Author(s) •  Awards •  And more

Page 33: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented
Page 34: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Bargain Bundles

Page 35: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

We offer “bundles” of books. Bundles may include a hard copy and PDF of the same title, and/or a new book at full price bundled with one or more related books at a discount. We’ve been pleasantly surprised at the number of people who opt to buy both a hard copy and a PDF of a given title.

Page 36: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Bundle order

Page 37: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

People may buy a whole book, or specific chapters from our peer-reviewed conference proceedings.

Page 38: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Free and for-sale PDFs

boost distribution of educational

products.

Page 39: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Online PDFs

•  2009: A few PDFs, two downloads •  2010: More titles, 210 downloads •  2011: More titles, 1,362 downloads •  2012: 614 titles, 2,179 downloads

Page 40: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

But are download numbers meaningful?

Page 41: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Beware of robots finding your PDFs and skewing your distribution statistics!

Page 42: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

We distribute PDFs via a custom-built (in house) shopping cart which requires that a human being download the documents, thus subverting downloads by robots and other non-humans which skew distribution totals.

Page 43: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Don’t have in-house book publishing capacity?

Bring your publishing ideas to Alaska Sea Grant.

Page 44: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

If you’ve got the

Money honey, we’ve

Got the time. (and talent)

Willie Nelson

Page 45: Alaska Sea Grant Publications and Marketingseagrant.uaf.edu/national/sea-grant-week-2012/presentations/kurtenbach-byers... · But we had made a commitment to produce many more lay-oriented

Engage!