A.I.S.E. ACTIVITY AND SUSTAINABILITY REPORT · I 1 Welcome to the Annual Review and Sustainability Report on A.I.S.E.’s 60th anniversary year! While this report focuses on the work

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A.I.S.E. ACTIVITY AND SUSTAINABILITY REPORT

2012-2013SP

ECIA

L

EDITION

Table of Contents

Who we are ........................................................inside cover

A.I.S.E. industry vision and mission .................inside cover

Joint President’s and Director General’s message ................1

National Associations and Management Committees’ messages .................................2

Economic perspective ..........................................................3

Network map .....................................................inside cover

Product categories from the A.I.S.E. portfolio ......inside cover

ACTIvITy REPORT ....................................................... 4

1. voluntary initiatives towards sustainability ..................5

Charter for Sustainable Cleaning ...................................5

Product Resource Efficiency Projects (PREPs) ..................6

Contributing to the EU sustainability and resource efficiency agenda ..............................................7

Promoting sustainable consumption ..............................7

Promoting safe use of products ......................................8 Product stewardship programmes ................................ 8

Cleanright .........................................................................8

2. Technical and regulatory matters ...................................9

CLP .....................................................................................9

Detergents Regulation ..................................................10

Fragrance allergens ........................................................11

REACH implementation ................................................11

Sodium hypochlorite .....................................................11

Indoor air quality ..........................................................11

Work with value chain partners ....................................12

DUCC ........................................................................12Biocides .....................................................................12ERASM .....................................................................12Candle emissions standard .....................................12Enzymes ...................................................................12Polycarboxylates ......................................................12

3. Communication and network activities .......................13

Internal communications events ...................................13

Life of the network .......................................................13

External communications, congresses and fairs ..........14

External and international relations .............................14

60 yEARS SPECIAL EDITION ..................................... 15

SuSTAINAbILITy REPORT ......................................... 19

1. The Charter for Sustainable Cleaning ..........................20

2. A successful commitment by the majority of the market....21

3. Promoting sustainable design of products ..................22

4. 2012 KPI performance and commentary ......................24 Charter Annex ....................................................................28

A.I.S.E. MEMbERS AND CONTACTS ......................... 29

1. board ...............................................................................29

2. Members .........................................................................30

3. A.I.S.E. secretariat team ............................................ 32Glossary .............................................................................33

Created in 1952, A.I.S.E. represents the soaps, detergents and maintenance products industry. A.I.S.E.’s affiliates include 34 National Associations in 39 Countries and also 9 direct member companies. Combined membership of the current network totals more than 900 companies (see map inside) ranging from small and medium-sized enterprises (SMEs) to multi-nationals, active in the Industrial & Institutional (I&I) and the consumer goods market, totalling a market value of around 34 billion euros.

The A.I.S.E. agenda for Sustainable Cleaning governs all of the Association’s activities. This is represented by the “house chart” below which contains all of the elements of A.I.S.E.’s engagement ‘under one roof’.

IndustryVision

The A.I.S.E.Mission

The A.I.S.E. mission is to communicate effectively and objectively the values embodied in the industry vision and in related policies to all appropriate stakeholders, whilst taking these stakeholders’ views into account.

This is done by:

• Acting as the voice of the industry in Europe.

• Working with other organisations as appropriate, ensuring stakeholder dialogue takes place in an atmosphere of trust.

• Improving the economic and legal environment in which the industry operates.

‘We benefit society by contributing to the sustainable improvement of the quality and comfort of life through hygiene and cleanliness, in a free, competitive and innovative way’.

In practice this is done in the following ways:

• The industry develops and markets products that are essential to society.

• Detergents and maintenance products for either household or industrial and institutional (I&I) use, support public health and hygiene, thus improving the quality of life.

• The industry operates in a highly competitive environment.

• The industry is characterised by ongoing innovation driven by a desire to improve the daily life of the consumer and customer through increased product performance and convenience, whilst maintaining human and environmental quality.

• As a responsible industry, we are commited to applying the concept of sustainability.

49

44

88

97

50

58

56

94

51

44

46

30

65

61

51

53

58

75

50

51

89

82

49

70

40

Egypt

FEI

DIC

NB: scale differs from main map

(2) Qatar

(1) Bahrain

Saudi Arabia

Kuwait

919

598

528

542

IN SHORTTotal number of member companies active in the soaps, detergents or maintenance products domains

Number of companies which are Small and Medium-sized Enterprises

Number of companies which are active in the Industrial & Institutional domain

Number of companies which are active in the Consumer Product domain

8 0 6 8

Panarabian peninsula

United ArabEmirates

Oman

Yemen

(1)(2)

Austria

Belgium

Luxembourg

Czech Republic

Cyprus

Denmark

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Lithuania

Latvia

The Netherlands

Norway

Poland

Portugal

Romania

Slovenia

Serbia

Bulgaria

Spain

Sweden

Switzerland

UK

Estonia

Slovak Republic

Croatia

68

82

53

F.C.I.O.

DETIC/essenscia

BADI

15 8 9 7

3 0 0 3

ICDA

ASSOCASA

LIKOCHEMA

NVZ

VLF

Czyste Piekno

AISDPCL

RUCODEM

KOZMODET

SZZV

KPC

ADELMA

IIH+KTF

SKW

3 1 1 0

101 73 61 41

4 0 0 4

47 36 33 21

5 1 1 5

31 10 13 29

47 34 31 25

9 2 1 8

3 0 30

13 5 3 12

104 84 76 47

25 14 15 11

22 13 15 14

50 33 30 35

STPC – VPC

26 12 7 19

CADCMA

14 13 1 7

CSZV

3 0 2 3

SPT

21 6 14 6

EKTL

TY

19 12 11 15

AFISE

93 67 75 47

IHO+IKW

168133102114

SEVAS

13 8 5 10

KOZMOS

38 16 3 23

LAKIFA

6 3 1 5

UKCPI

30 15 13 22

A.I.S.E. ordinary member countries

A.I.S.E. associate member countries

A.I.S.E. extraordinary member countries

Total number of companies operating in the country and committed to the Charter for sustainable cleaning

Russia

APCoHM


34 National Associations in 39 countries, representing more than 900 companies!

THE A.I.S.E. NETWORK(as at May 2013)

49

44

88

97

50

58

56

94

51

44

46

30

65

61

51

53

58

75

50

51

89

82

49

70

40

Egypt

FEI

DIC


(2) Qatar

(1) Bahrain

Saudi Arabia

Kuwait

919

598

528

542

IN SHORTTotal number of member companies active in the soaps, detergents or maintenance products domains

Number of companies which are Small and Medium-sized Enterprises

Number of companies which are active in the Industrial & Institutional domain

Number of companies which are active in the Consumer Product domain

8 0 6 8

Panarabian peninsula

United ArabEmirates

Oman

Yemen

(1)(2)

Austria

Belgium

Luxembourg

Czech Republic

Cyprus

Denmark

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Lithuania

Latvia

The Netherlands

Norway

Poland

Portugal

Romania

Slovenia

Serbia

Bulgaria

Spain

Sweden

Switzerland

UK

Estonia

Slovak Republic

Croatia

68

82

53

F.C.I.O.

DETIC/essenscia

BADI

15 8 9 7

3 0 0 3

ICDA

ASSOCASA

LIKOCHEMA

NVZ

VLF

Czyste Piekno

AISDPCL

RUCODEM

KOZMODET

SZZV

KPC

ADELMA

IIH+KTF

SKW

3 1 1 0

101 73 61 41

4 0 0 4

47 36 33 21

5 1 1 5

31 10 13 29

47 34 31 25

9 2 1 8

3 0 30

13 5 3 12

104 84 76 47

25 14 15 11

22 13 15 14

50 33 30 35

STPC – VPC

26 12 7 19

CADCMA

14 13 1 7

CSZV

3 0 2 3

SPT

21 6 14 6

EKTL

TY

19 12 11 15

AFISE

93 67 75 47

IHO+IKW

168133102114

SEVAS

13 8 5 10

KOZMOS

38 16 3 23

LAKIFA

6 3 1 5

UKCPI

30 15 13 22

A.I.S.E. ordinary member countries

A.I.S.E. associate member countries

A.I.S.E. extraordinary member countries

Total number of companies operating in the country and committed to the Charter for sustainable cleaning

Russia

APCoHM


Household products (Euromonitor International)

Laundry Care Laundry detergents, fabric softeners, carpet cleaners and laundry aids.

Surface Care (incl. toilet care)

Multi-purpose, bathroom, oven , kitchen, window/glass, and floor cleaners, descalers, drain openers, scouring agents, household antiseptics and wipes, in-cistern devices, ITBs and liquids/powders, mousses, tablets and toilet cleaning systems.

Dishwashing Hand and automatic dishwashing products and dishwashing additives.

Maintenance Products (incl. air care, polishes, home insecticides)

Spray/aerosol air fresheners, electric air fresheners, gel air fresheners, liquid air fresheners, candles, car air fresheners and other air care, shoe, floor, furniture and metal polish, spray/aerosol insecticides, electric insecticides, coils, baits and other insecticides.

Bleaches Chlorine based products that are designed for general domestic cleaning purposes. Only products that are clearly labelled as bleach are included, while bleach-based cleaners, which are primarily marketed as any of the other surface or toilet cleaning products (as included within the surface care and toilet care sectors) are excluded. This sector should also include chlorine based laundry bleach, although not colour safe laundry bleach (which is included in the laundry aids subsector).

Industrial & Institutional Sector (A.I.S.E.)

Technical Cleaning Products for transportation/car/aircraft/railroad care, workshop cleaning, industrial plant, storage, equipment cleaning, metal products cleaning, degreasing, chemical treatment (phosphatising, chromatising etc), delaquering, metal surface conversion, metal working aids, etc.

Kitchen & Catering Dish cleaning (hand/machine, liquid/powder), additives, e.g. water hardness regulators for dishwash, glassware cleaners, rinse aids, hard surface cleaners for equipment, hard surface disinfectants, combined products, hand hygiene, hand care, etc.

Food & Beverage CIP (Cleaning In Place) chemicals, bottle cleaning, chain lubricants, disinfectants for food industry, personal hygiene (body, skin, toilet), combined cleaning and disinfection, caustic/acid/neutral surface cleaners, transportation and storage hygiene, foodstuff surface disinfection; also including products for agriculture: teat dips, sheep dips, milking equipment hygiene, stable hygiene, etc.

Building Care Cleaning and maintenance products: general purpose cleaners, facade cleaning (stone/wood/metal/glass/graffiti removers), floor care (general, hard surface, tapestry, sealants, strippers, polishes, crystallizers), sanitary cleaners, abrasive cleaners, sanitizing cleaners, air conditioners hygiene, surface disinfectants (hospital, sanitary, general, wipes), etc.

Laundry On-premise laundry detergents, fully formulated detergents, powder/liquid detergents, pre-wash additives, boosters, pH-adjustment, water hardness regulators, bleach additives, disinfectant detergents/additives for hygienic laundry (hospital, food industry), fabric softeners, starch finishing, ironing aid, fragrance rinse, etc.

Others Water conditioning/cooling treatment, swimming pool hygiene, medical hygiene (surgical instruments and surfaces), "exotics" like gravestone cleaning, etc.

Product categories from the A.I.S.E. portfolio

I 1

Welcome to the Annual Review and Sustainability Report on A.I.S.E.’s 60th anniversary year! While this report focuses on the work of our net-work over the past year, perhaps we can just reflect for a moment on the progress over the past 60 years.

Back in 1952 when A.I.S.E.’s parent association was first created, mem-bership spanned five countries; now we cover 39 countries, with 34 national associations representing more than 900 companies. Back then, the newly formed European Coal and Steel Community marked the first step towards a vision of a united Europe; 60 years later the European Union was awarded the Nobel Peace Prize. Back then, what legislation there was affecting our industry was national and disparate. Globalisa-tion and Corporate Social Responsibility had not yet been coined and there was no internet, let alone social media.

All this time – and going back much longer than 60 years – this indus-try has been unwavering in its fundamental aim of bringing cleanliness and hygiene, health and well being to people in and outside the home. Unwavering in its aim, but constantly innovative and resourceful in its execution. We have gone from hard soaps and boiling at 90°, to su-per-concentrated liquids and powders and washing at 30°. Serving our consumers and customers better and, at the same time, doing so more sustainably. Building our reputation as a credible and reliable partner to all our stakeholders.

Just in the past year, we have contributed to improving the workability and implementation of several hugely important pieces of legislation for our industry, helping to ensure they achieve their aim of a harmonised Euro-pean approach that both builds consumers’ confidence in pro duct safety and is attractive and as simplified as possible for companies.

To this end, A.I.S.E. took a lead in developing a harmonised and ef-ficient authorisation process for biocidal products ahead of the new regulation which is due to go into effect in September 2013. At the same time we developed implementation guidelines for the amendment to the Detergents regulation, which sees new limits on phosphates and phosphorus compounds going into effect in June 2013 (and for automatic dishwashing detergents in January 2017). You can read more about this and our work on REACH chemicals regulation im-plementation and on the classification, labelling and packaging of sub-stances in the body of this report.

Similarly, we have represented the industry’s perspective on several key European-wide environmental initiatives, including the 7th Environmen-tal Action Plan and the issue of indoor air quality. Regarding the latter, for example, we collaborated with the European candle makers industry to propose a method for developing a standard for the mea surement of emissions from scented candles with the aim to develop a European harmonised standard.

Even with this heavy regulatory agenda, we have also made progress on voluntary initiatives, notably our Charter for Sustainable Cleaning. We recently welcomed our 200th Charter member and measured signifi-cant energy and CO

2 savings achieved by our Charter members over the last number of years, as you will see later in the report.

Last but certainly not least, our network goes from strength to strength. A lively and inspiring communications workshop in September under-lined how much the strength of our association is derived from our net-work of national associations and member companies with their deep local insights, engagement and expertise. So thank you to all our na-tional associations and member companies, big and small.

We would like to take this occasion also to thank Hans Bender for his dedicated, hard-working and inspiring leadership as President of A.I.S.E. for the past four and a half years.

Looking forward, where are we heading in the next year… and the next 60? While we may be facing recessionary pressures, the visionary speeches at our annual Information Day surely leave us in no doubt that this is a time to accelerate, not cut back on our efforts to move towards a more sustainable world, for our industry, for our consumers and cus-tomers, and for our children.

We look forward to tackling the challenges ahead with you, our industry members, value chain partners and external stakeholders over the next decades. Thank you!

Charles-François Gaudefroy,

A.I.S.E. President

Susanne Zänker,

A.I.S.E. Director General

“ This 60th anniversary year has stood out for me as not only rich in progress on all our ongoing regulatory and voluntary efforts but also as an opportunity to step aside from the day-to-day work and look afresh at

where we have come from and where we are going. It has been tremendously inspiring, not least because of the energy and commitment of my team and colleagues in the network, so thank you all!”Susanne Zänker, A.I.S.E. Director General

“ I’m delighted to have been entrusted this role in such an important year for A.I.S.E. Looking back at what this organisation has achieved over the last 60 years is both humbling and inspiring and I very much look forward to working with you all going

forward. How we pursue our journey towards greater resource efficiency and sustainable cleaning in the weeks, months and years ahead I am sure can make a difference not only for the health of this industry but for us, our families and our communities.” Charles-François Gaudefroy, A.I.S.E. President

Joint President's and DirectorGeneral’s message

2 I

“Throughout the last 60 years, the A.I.S.E. network has adapted to the growth of the EU whilst recognising the changes within the industry. The challenge for the future is to continue to harness the industry’s knowledge to enable a sustainable future for all members. National associations confirm their engagement to continue to work towards this common goal, together with the direct members and the A.I.S.E. staff. As Aristotle rightly said, ‘the whole is greater than the sum of its parts‘ .”Françoise Van Tiggelen, Chair of the National Associations Committee

“The A.I.S.E. network is unique! National associations provide a sensitive antenna to pick up local developments from policy makers and opinion formers, whilst at the same time delivering advocacy at a national level to achieve the common agenda of A.I.S.E. On the other hand, the teams that develop our positions are drawn from experts both within A.I.S.E., the network and from the larger companies. By managing the interaction between these players, A.I.S.E. has a truly formidable, cost effective and unique network.”Philip Malpass, Vice-Chair of the National Associations Committee and Vice-President of the Board

“Collaboration is the key component to innovation and sustainability. In 60 years, the A.I.S.E. network has developed into a well respected partner of the industry with the government and stakeholders in the society. We will continue to build on these relations based on fact-based arguments addressing the concerns of all stakeholders involved. I trust the outcome will support an innovative and sustainable detergent industry.”Ad Jespers, Chair of the Management Committee

National Associations and ManagementCommittees’ messages

Organisational chart of the A.I.S.E. main bodies

I 3

Economic Perspective

Source: National Association data benchmarked with experts’ data

The I&I market is a stable market. In 2012, the total I&I value is estimated at € 6.5 billion (€ 6.5 billion in 2011). I&I sector: Value per product category / 2012 (EU 27, plus Norway and Switzerland).

Total EU 27+CH+NOB. I&I 100% million eurosTechnical Cleaning 28% 1.822Kitchen & Catering 23% 1.518Food & Beverage 17% 1.128Building Care 14% 886Laundry 10% 642Other 8% 539

17%

14%

23%

10%

8%

28%

Technical CleaningKitchen & CateringFood & BeverageBuilding CareLaundryOther

This section covers the total A.I.S.E. market value for the year 2012 for the EU 27, plus Norway and Switzerland based on Euromonitor International data.

Details for each category covered in the A.I.S.E. product portfolio can be found on the inside cover of this report. Data presented with this A.I.S.E. annual publication are provided at retail sales prices for household cleaning products and at manufacturing sales price (ex-factory) for the Industrial & Institutional (I&I) sector.

Total market value of the overall detergents and maintenance products industry (for both household and I&I products) for 2012 is estimated to have reached 35 billion euros.

Source: Euromonitor International

Market value of sub-categories per main product group (Laundry Care, Surface Care, Dish Washing and Maintenance Products)

*Due to fixed exchange rates, the value for 2011 differs slightly from the value published in last years’ report

Total EU 27+CH+NO Growth 2012 vs 2011A. Household 100% million € %Laundry Care 48% 13,755 1.5Surface Care 21% 5,938 1.8Dish Washing 15% 4,263 1.6Maintenance Products 14% 3,857 0.2Bleaches 2% 674 0.4Total 100 28,487 1.4

2%

21%

15%48%

14%

Laundry CareSurface CareDish WashingMaintenance ProductsBleaches

Maintenance Products

million Euro

Air Fresheners 2,213

Home Insecticides 832

Polishes 812

Total 3,857

Dishwashing million Euro

Automatic Dish washing

2,480

Hand Dishwashing 1,783

Total 4,263

Laundry Care million Euro

Powder Detergents 3,548

Liquid Detergents 4,054

Unit Doses 946

Fabric Conditioners 2,284

Laundry Aids, Others 2,923

Total 13,755

Surface Care million Euro

Surface Care 4,420

Toilet Care 1,518

Total 5,938

The overall total household value in 2012 is estimated to have reached 28.5 billion euros (28.1 billion euros in 2011*) and shows a growth of approximately 1.4% (based on fixed exchange rates).

4 I

PART 1

AcTiviTy RePoRT

I 5

“ I congratulate the companies that have signed the A.I.S.E. Charter for Sustainable Cleaning, which contains a number of very pertinent objectives. It is important in Europe – vis-à-vis consumers and regulators – to demonstrate tangible efforts undertaken by companies in a voluntary

way and not through regulatory pressure. The Charter scheme is valuable for the sector and I welcome these initiatives.”

MEP Gaston Franco, speaking at A.I.S.E.’s General Assembly, Nice, June 2012

Voluntary initiatives are one of the two fundamental pillars of A.I.S.E.’s strategy for achieving the industry vision. Our leadership and coordination of voluntary initiatives towards sustainability together with our stakeholder partners is also a key defining strength of this industry and one which builds on our credibility, reputation and influence on technical and regulatory matters.

1. Voluntary initiativestowards sustainability

Charter for Sustainable Cleaning The Charter for Sustainable Cleaning promotes sustainability among compa-nies making detergents and other household and professional cleaning and maintenance products by setting ambitious sustainability compliance criteria and reporting annually on progress.

Launched in 2005, the Charter is A.I.S.E.’s biggest and most encompassing initiative to date. It covers all product categories of the soaps, detergents and maintenance products industry, in the household and industrial/institutional sector, in all EU countries plus Norway, Iceland and Switzerland.

Membership is continuously growing: as at May 2013, 205 companies had signed up to the Charter scheme, and 151 of these to the Charter Update 2010, representing more than 85% of the industry’s volume output in Europe.

Central to the Charter Update 2010 are the Advanced Sustainability Profiles (ASPs). Compliance with ASP criteria for a particular product category means a company can display the ASP mark on their product (see aside). This ex-plains to the consumer that the product is made by a Charter member and meets high sustainability standards for helping ensure environmental safety and promoting efficient use of resources, for example, through the promotion of concentrated formats.

ASP criteria were first launched for household laundry detergents and fabric conditioners and, in the past year, have now also been introduced for house-hold automatic dishwashing detergents (since April 2012) and household dilutable all-purpose cleaners (since October 2012). The first automatic dish-washing detergent packs carrying the ASP Charter mark have been appea-ring on shelf since April 2013. Work is now underway to finalise ASP criteria for further product categories such as hand dish detergents and trigger spray cleaners (see page 22).

http://www.sustainable-cleaning.com/en.home.orb

http://www.sustainable-cleaning.com/en.home.orb

6 I

Belgium: The multi-stakeholder sectoral agreement on detergents

The detergents’ sectoral agreement was launched in Belgium during 2011 as part of a broader framework agreement between au-thorities and retailers to promote sustainable consumption in the country. The agreement focuses primarily on increasing the range of more environmentally friendly detergents on sale in retail outlets. Belgian national association DETIC has been instrumental in developing the key pillars of the agreement, jointly with other stakeholders, incorporating and ensuring complementarity with the key A.I.S.E. sustainability projects, in particular the Charter.

Measures include:• In shop offer: targets for increasing the number of eco-labelled detergents, conventional concentrated laundry detergents (as

per A.I.S.E. PREP projects) and, in the near future, products complying with the Charter for Sustainable Cleaning Update 2010.

• Promotion of sustainable consumption: targets to encourage consumers to wash their laundry at lower temperatures.

The clear multi-stakeholder nature of this initiative is particularly interesting to A.I.S.E. The agreement is subject to regular reporting by retailers and detergent manufacturers and is valid till 2020.

More information: www.detic.be

France: The French Grenelle and pilot case for laundry detergents on environmental information

The French Grenelle on the Environment is a broad initiative underway since 2007 to engage government, local authorities, trade unions and business to arrive at a plan of concrete measures to tackle environmental issues.

Two acts have already resulted; Grenelle 2 law voted in 2010 foresaw among others a number of pilot studies to promote the com-munication of environmental information for different household products, and thus guide consumers in their choices.

A.I.S.E.’s French association Afise, together with seven of its members, volunteered to participate and conducted a life cycle study of the environmental impacts of four household laundry detergent product forms, assessed against standards defined by the French environment ministry and its sectorial application for laundry detergents, jointly defined by AFNOR, ADEME and the environment ministry with the participation of the industry.

Afise has now published the methodology and results of the study, highlighting also the A.I.S.E. Charter for Sustainable Cleaning and the value of its aquatic environmental impact tool as a substitute for the proposed French Usetox tool which was not ready (please see the Environmental Safety Check (ESC) on page 22).

More information: www.afise.fr

Product Resource Efficiency Projects (PREPs)Product Resource Efficiency Projects (PREPs) is the new name for what used to be called Laundry Sustainability Projects (LSPs). Underway since 2006, they aim to promote the development of more concentrated formulations for detergents, thus reducing the amount of ingredients, packaging and CO2 linked to these products.

Companies that participate commit to ensuring that all their products in the applicable category comply with the low-dosage criteria by the end date of the project. A.I.S.E. in turn commits to conducting targeted communication activities to create awareness amongst consumers about the benefit of using the new formulations that require lower dosing.

Two new PREPs were launched in July 2012: PREP-P3 for powder detergents and PREP-FC for liquid fabric conditioners, both for household laundry. The projects will run for a year from 1 July 2013 until 30 June 2014 and cover the EU 27 + Iceland, Liechtenstein, Norway and Swit-zerland. For more information, please see: www.aise.eu/preps

Focus on national associations’ sustainability activities

http://www.detic.be

http://www.afise.fr

http://www.aise.eu/preps

I 7

Contributing to the EU sustainability and resource efficiency agendaThis past year A.I.S.E. has continued to be closely involved in various EU efforts relating to the EU 2020 strategy on smart, sustainable and inclusive growth.

It participated with interest in developments linked to the Ecodesign Directive in particular, as this aims at driving sustainable standards for the mass market and welcomes self regulation, similar to the Charter for Sustainable Cleaning. In that same spirit, A.I.S.E. also contributed to a stakeholder consultation led by DG Connect on self and co-regulation.

Meanwhile the EU Ecolabel continues to be extended to cover more product groups, and A.I.S.E. was active this past year in contribu ting to the criteria for professional laundry and automatic dishwashing detergents, which were adopted in November 2012, valid for four years. A.I.S.E. is also monitoring the next steps in developing the EU toolkit on Green Public Procurement and tracking several related Ecolabel / GPP topics, including assessing the impact of CLP on ecolabel criteria.

The Action Plan for the Greening of the Economy published by the European Commission in April 2013 is key to drive further sustainable production and consumption at EU level. Central to this Action Plan is the EU initiative on Product/Organisation Environmental Footprint (PEF/OEF). One of A.I.S.E.’s members contributed to a preliminary pilot (see also the French association’s experience on page 6). A.I.S.E. is monitoring this topic with interest in view of the similarities to the Charter for Sustainable Cleaning (see Charter page 6 and 20).

A.I.S.E. has also been invited by DG Sanco to participate in a consultation on green claims, with the aim of generating a number of recom-mendations on the topic, and initiated interactions with DG Enterprise and CSR Europe on the topic of Corporate Social Responsibility.

A.I.S.E. will continue to contribute proactively to these objectives through its expertise in this work and the further development and imple-mentation of its voluntary projects.

Promoting sustainable consumptionLife cycle analysis shows that most of the environmental impact of the majority of the industry’s products occurs during the product use phase. Therefore, as well as working towards more sustainable pro-duction, A.I.S.E. and its members are continuously working on com-munications and information campaigns to promote the sustainable use of cleaning products.

Consumer awareness and education materials are organised for on pack use through safe use (see page 8) and sustainable consump-tion. In 2012, A.I.S.E. released its dilutable all purpose cleaners panel in consistency with the laundry washright panel and auto dish panel. These best use tips are made available as part of the updated Charter 2010 Advanced Sustainability Profile criteria but are also accessible to all companies placing such products on the market.

More information: www.aise.eu/end_user_info

WWW.CLEANRIGHT.EU

A.I.S.

E.©

Use the dosage instructions

Use cooler water

TIPS FOR SAVING WATER, ENERGY, CO2 AND MONEY

Save packaging - recycle

Consumer engagement campaign

The average wash temperature in Europe is about 41˚. Given the evolution of detergents and the fact that most laundry can be efficiently washed at low temperatures, the Board agreed in 2012 that A.I.S.E. should start to de-velop a broad consumer engagement campaign to drive lower temperature washing. This campaign will be led by the detergent industry sector and will be amplified by other partners for example, the appliance industry, textiles and retailers. Activities to prepare for this multi-stakeholder campaign are underway with a launch event on 7 June 2013 jointly with DG Climate in the context of their “world you like with a climate you like” campaign.

More information: www.iprefer30.eu

a world you likewith a climate you like

8 I

Promoting safe use of productsAs part of its commitment to voluntary initiatives, A.I.S.E. has been leading since 2004 the development and implementation on packs of its safe use icons to inform consumers about the safe use of products. In 2012 four new icons were developed particularly for use on liquid gel capsules packaging.

Product stewardship programmes In parallel, A.I.S.E. has also developed product stewardship programmes (PSPs) for certain product categories to promote best practices in the industry and to help increase awareness about the safe use of its products.

With a PSP for air fresheners already underway, it has now also initiated one for liquid laundry detergent capsules. The objective of the PSP is to secure safe use and storage by consumers of liquid laundry detergent capsules with a view to ultimately reduce the incidence of accidental exposure, in particular of small children, to this product category.

Central to this voluntary initiative is a commitment from companies to:

• implement safety measures to reduce visibility and restrict access to liquid laundry detergent capsules;

• enforce guidance on the safe use and storage of liquid laundry detergent capsules;

• engage with poison control centers to enable better information exchange and monitoring of accidents.

A.I.S.E.’s proactive response follows a number of accidental inci-dents in the past year involving small children due to liquid detergent capsules. It has developed a specific safe use icons panel, as well as communications materials specifically for these products which are available at www.aise.eu/end_user_info. Further, under this new voluntary initiative, companies have committed to engage with poi-son control centers in order to better understand the circumstances under which accidental ingestion may happen as well as to enable appropriate patient treatment.

For more information on the Product Stewardship Programmes, please see: www.aise.eu/productstewardship

CleanrightThe Cleanright web portal continues to expand as the place to go online for clear and accessible information about household cleaning and maintenance products. Available in 25 languages, the portal reaches out to over 500 million European citizens and has recorded over 250,000 visitors to date, a testament to its success.

Through the portal, consumers, members and stakeholders can find a comprehensive range of information, regularly updated, under headings such as Safety, Sustainability, Products, Ingredi-ents, Initiatives and Regulation. In 2012, the ‘Save Water, CO2 and Money’ page was modified and updated with best use tips for laundry, dishwashing and dilutable all purpose cleaners. The ‘Read the label’ and ‘Safety Information’ web pages now provide the latest developments on Classification and Labelling, also reflect-ing the changes to come on pictogram labelling. Information on biocides and the Detergents Regulation have also been updated. More information at www.cleanright.eu

!

Keep away from children.

Rinse hands after use.

Do not ingest. If product is ingested

then seek medical advice.

Do not mix with other products

Keep away from eyes. If product gets into

eyes rinse thoroughly with water.

People with sensitive or damaged skin

should avoid prolonged contact with the product.

Do not change container to store

contents.

Ventilate the room after use.

Use with dry hands. Close the bag properly.

Close the lidproperly.

Do not pierce,break or cut.

SAFE USE ICONS

www.cleanright.eu

Transfer refill content in the original container only.

http://www.aise.eu/end_user_info/

http://www.cleanright.eu

I 9

www.aise.eu June 2013

ACHIEVING APPROPRIATE CLASSIFICATION AND LABELLING ACROSS EUROPE

THROUGH VOLUNTARY INDUSTRY ACTION

THE PROPOSAL: AN AmBITIOUS 3 YEAR PROjECT BY INDUSTRY TO SECURE AN ADEqUATE AND COLLECTIVE ImPLEmENTATION OF CLPIn 2010, A.I.S.E. initiated a broad voluntary project with the objective to secure adequate data generation and use for safety assessment, and thus, classification and labelling of products. This project comprising of two main pillars is being developed with high level expertise and in close relation with external stakeholders:

From June 2015, classification and Labelling of mixtures for household detergents and cleaning products will become mandatory under the CLP Regulation (EC) No 1272/2008. CLP is one tool to alert users of product hazards. The primary concern of A.I.S.E. member companies is to ensure safe use of products.

More specifically, it is critical that industry can meet the new legal requirements in a way that allows consumers to:

n Recognise the hazard

n Distinguish between products of different hazards

n Understand a relevant and adequate label

BACkGROUND: THE CLP REGULATION AND SAFE USE COmmUNICATION

THE ISSUE: POTENTIAL OVER-LABELLING BASED ON DEFAULT CLASSIFICATION mETHODThe impact of the CLP Regulation for A.I.S.E. products, using the default classification by calculation, would lead to many more daily use products being more severely classified and labelled (see example aside).

This default classification would then result in:

n Not reflecting actual effects on man

n Devaluating warning labels, with the risk to no longer recognise really hazardous products

n Leading to unsafe practices

n Confusing poison centers and consumers

DangerSkin Category 1

DRAINCLEANER■ Caustic■ Corrosive■ Child Resistant Closure■ Special Periodic Use

TOM

OR

RO

W

LAB

ELLI

NG Corrosive Irritant

DangerEye Category 1

Default Classification:Default Classification:

HAND DISHWASHDETERGENT■ No Effects in Use■ Used Every Day■ Left by Sink

TOD

AY

Warning Eye/Skin Category 2

A.I.S.E.’s Strategy for CLP

A.I.S.E.’S INTEGRATED STRATEGY FOR CLPAdequate safety assessment for skin and eye effects, in an “animal-free” manner

Products in scope: solid and liquid laundry detergents, hand dishwash detergents, all purpose cleaners.

NEW mETHOD AND DATA GENERATION (in-vitro)

Objective: Investigate the applicability of currently available in-vitro skin and eye irritation/corrosion test methods to classify detergent and cleaning product formulations.

Outcome: n Skin: Some methods found suitable for classification of hand

dishwashing liquids, hand wash/skin mildness laundry detergents and bleaches. Products with direct skin contact not expected to be irritant, others expected to be skin category 2

n Eye: In vitro method complemented with additional data

INDUSTRY CLASSIFICATION NETWORk (ICN)

Objective: Sharing of data and expertise to facilitate appropriate classification and consistent interpretation of expert judgment for skin/eye irritancy classification under CLP by the whole industry.

Principles:n Open to all companies from the sector (membership fees)n Involvement of external and internal expertsn Sharing of toxicity data (ca 185 formulations) and expertisen Secure web-based tool enabling access to datan Sector classification guidance

Timing: Aim to launch the Industry Classification Network (ICN) by end of 2013.

Stakeholder Engagement

2. Technical and regulatory matters

It has been another busy year on the regulatory front. Work on implementing REACH, the Detergents Regulation, the Biocides Regulation and Classification, Labelling and Packaging of Substances (CLP) continues apace. A.I.S.E. has also been working hard to represent the industry on the Seveso III directive, which was published in July 2012, as well as a number of other fronts from fragrance allergens to indoor air quality.

Regulation for Classification, Labelling and Packaging of Substances and Mixtures (CLP)The CLP Regulation will become mandatory for mixtures at the latest by 1 June 2015 and is critically important to the sector as it affects all products in the A.I.S.E. portfolio.

To recap: if implemented as it stands, CLP would lead to many more daily use products being more severely classified and labelled, which A.I.S.E. is concerned could lead to de-valuing of warning labels and, in turn, to con-fusion among consumers and poison control centers as well as unsafe practices. Therefore in 2010 A.I.S.E. initiated a broad voluntary project working closely with the Commission, stakeholders and high-level experts to try to deliver improvements and in turn ensure the aim of the regulation to secure safety is achieved.

The approach being taken is summarised in the CLP poster shown on this page. Progress over the past year has been considerable and positive, both on the data generation side and on the data interpretation and use side. The piloting of the new ‘Industry Classification Network’ – a data and expertise exchange forum for the classification of detergent prod-ucts – and the testing phase of the in-vitro project were completed on schedule and the results reviewed in-depth at the end of November 2012.

10 I

All findings supported a move towards the next steps which will consist of:

• publication of the in-vitro project findings and generation of more data by member companies;

• a new prospective study on accidental eye exposures from deter-gent products, led by A.I.S.E. and German national association member IKW, to strengthen in-vitro outcomes and ensure classifi-cation is derived from robust data;

• enhancement of the classification guidance and IT tools for the In-dustry Classification Network, inclusion of more data into the data-base, and preparation for the full launch early 2014.

There has also been much progress on a separate but related front of CLP: the reporting of product composition to poison control cent-ers. In January 2012, the European Commission (DG ENTR) published its review on the harmonisation of reporting to poison cen ters on hazardous mixtures and concluded that it is possible contingent on certain principles. Work has been underway since then on the specifics, including developing Unique Product Identifiers and repor-ting product composition in concentration bands. This is essential to workability. The Commission organised a workshop in November 2012. The working groups set up following this workshop are due to report in April 2013. A.I.S.E. is actively involved. It is expected that a new annex to the CLP Regulation will be created as a result.

At the same time, A.I.S.E. is also supporting members in preparing for implementation. Two leaflets (see below) developed in 2011 to

explain the upcoming changes to product labels to consumers and to professional customers are now available on the A.I.S.E. and Clean-right sites and being promoted across Europe by member associa-tions and companies.

Detergents Regulation An amendment to the Detergents Regulation was published in March 2012, restricting the use of phos-phates and other phosphorus com-pounds in consumer detergents. The new Regulation (EU) No 259/2012 specifies that, as of 30 June 2013, the limit for consumer laundry deter-gents will be 0.5 grams per wash. For household automatic dish-washer detergents, the limit will be 0.3 grams per standard dosage, applicable as of 1 January 2017. Additionally, the new Regulation introduces provisions for the dosage labelling of consumer automatic dishwasher detergents.

A.I.S.E. has been preparing for the implementation of this amended regulation which it fully supports. The A.I.S.E. Detergents Working Group developed the revised ‘Guidelines for the Implementation of the Detergents Regulation’ in consultation with industry and Member States authorities, and started reviewing these to take into account the Commission Detergents Working Group. It is expected that, once finalised with authorities’ feedback, the revised Guidelines will be posted on the DG ENTR website, as is currently the case.

Download the CLP Read the label leaflets at: www.aise.eu/publications

I 11

Fragrance allergensFollowing the publication of an Opinion by the Scientific Committee on Consumer Safety (SCCS) on fragrance allergens in cosmetic prod-ucts in July 2012, the European Commission (DG SANCO) is consider-ing whether to adapt the Cosmetics Regulation to extend the list of fragrance allergens to be labelled (up to 82 instead of 26 today), as well as setting concentration limits and bans for some of them.

The impact for the detergents and maintenance products industry would mainly relate to labelling, due to the link between the De-tergents and Cosmetics Regulations. A.I.S.E. is working with the fragrance industry association IFRA and Cosmetics Europe to ensure that risk management measures are proportionate and targeted to consu mer needs. The aim is to prevent new cases of fragrance allergies in the general population and to provide meaningful infor-mation to already sensitised consumers (2% of the world popula-tion) so that they can avoid exposure and be relieved from allergic symptoms such as eczema.

A.I.S.E. also supports IFRA’s long-term plan to further work out risk assessment methodologies for the identification of fragrance aller-gens and for setting substance-specific thresholds to avoid new aller-gies. DG SANCO is expected to make a proposal regarding adapting the Cosmetics Regulation in June 2013, after which some discussions with DG ENTR may need to take place on the implications for deter-gent and maintenance products.

REACH implementation A.I.S.E. has continued to play a leading role in assisting members with implementing the REACH Regulation in a cost-efficient and effective manner. Over the past year, it has developed a number of tools which are proving useful in helping registrants to prepare their dossiers, so that exposure assessment and risk management measures reported in dossiers communicated downstream are as realistic as possible: standard description of uses for the sector (‘use mapping’), sector-specific environmental release data (SPERCs), and consumer ‘habits and practices’ in the use of cleaning and maintenance products.

Exposure Scenarios have been a priority focus as they are a new con-cept within REACH and the key tool for reporting information on safe use of a substance. A workshop in March 2012 attended by representatives from 23 national associations proved very useful and inspired follow-up workshops for UKCPI in April 2012 and DETIC in June 2012. A workshop for A.I.S.E. suppliers also took place in Oc-tober 2012.

A.I.S.E. has also contributed to the drafting of a ‘Practical guide on how downstream users can handle exposure scenarios’ by provi ding some practical examples. The document was published in June 2012 and is available from the European Chemicals Agency (ECHA) web-site. It provides technical advice and is intended to be a living docu-ment that will be updated on an ongoing basis.

An A.I.S.E. task force has worked on an update of the institutional and industrial ‘use mapping’ tables, to correct inconsistencies and simplify the exposure assessment process by registrants as much as possible. The resulting tables were published in May 2012.

It has also contributed to ongoing work to update the factsheets on Specific Environmental Release Categories (SPERCS). These are sets of sector-specific environmental release values to be used by registrants in their registration dossier in order to develop realistic exposure sce-narios. SPERC values are developed by individual Downstream User (DU) sectors. The A.I.S.E. SPERCs will be made compatible with IT-tools from the ECHA for use by suppliers.

Many complementary activities took place at a horizontal level un-der the Downstream Users of Chemicals Coordination group (DUCC) umbrella to ensure different downstream user sectors take consist-ent interpretation positions and use similar tools (see page 12). More work on use evaluation and use communication is nee ded in the coming years in particular concerning mixtures. For more information please visit www.aise.eu/reach

Sodium hypochlorite A.I.S.E. is pleased that a substance-specific entry for sodium hy-pochlorite containing mixtures has now also been introduced in the revised Seveso III Directive. This will help to mitigate the impact of Seveso III on industry and especially SMEs that might have ari sen due to potential reclassification of products on environmental grounds, while maintaining high environmental safety levels.

Following past work done by A.I.S.E. in collaboration with suppliers (Eurochlor) to generate new robust data on aquatic toxicity of sodium hypochlorite, this new testing data is being considered for upcoming regulations.

Indoor air quality A.I.S.E. is highly committed to con-tributing to the work continuing at a European level to improve indoor air quality. It is an active, collabora-tive partner on EPHECT (Emissions, Exposure Patterns and Health Effects of Consumer Products in the EU), a three-year project funded by the Eu-ropean Commission aimed at identifying and quantifying key indoor air pollutants emitted by consumer products and at proposing ad-equate risk reduction measures. An additional project on the meas-urement of emissions from combustible air fresheners continues to progress under the CEN process with the aim to develop a European harmonised standard (see page 12).

http://www.aise.eu/reach

12 I

Work with value chain partnersTo deliver their products, A.I.S.E. member companies interact with a broad number of related industry sectors (e.g. surfactants, fra-grances, enzymes). A.I.S.E. has a leading role in helping to maintain strong ongoing relationships with a number of these value chain partners which has proved very productive over the years. Highlights of some of these collaborations in 2012 are outlined below.

DUCC DUCC, or the Downstream Users of Chemicals Co-ordination Group, is a platform for a range of downstream formulators industries whose main objective is to contribute, with a common voice, to the successful implementation of the requirements of the REACH and CLP Regulations. Their contribution to facilitating implementation of these two regulations has been immense and A.I.S.E., as one of its founding members, has worked intensively all along the way.

DUCC is particularly active on topics such as supply chain commu-nication and exposure scenarios in general. DUCC is actively con-tributing to some ECHA initiatives like the Exchange Network on Exposure Scenarios (ENES) and the 2013-2018 ECHA roadmap on Chemical Safety Reports and Exposure Scenarios, currently being drafted. ENES is the place of excellence to discuss the preparation and communication of exposure scenarios. DUCC co-organised together with other industry partners the third ENES workshop in November 2012 in Brussels, and A.I.S.E. actively contributed. The ECHA Roadmap is a multi-stakeholder action plan, focusing on iden-tified gaps and proposed solutions, to improve generation and com-munication of good quality exposure scenario information. DUCC’s input led to recognition of DU issues and the proposal of remedy actions. More work is foreseen in the next years to develop workable solutions to downstream user issues.

Most recently A.I.S.E. has worked on a project to develop Specific Consumer Exposure Determinants, or SCEDs, based on existing infor-mation about consumers’ habits and practices. The SCEDs will ensure that exposure estimations for consumers are less conservative and will also improve harmonisation of exposure information communication. The project is being developed in cooperation with Concawe and members of the ECETOC team. The A.I.S.E. SCEDs were presented during a workshop with suppliers in October 2012 and to ECHA and authorities in November 2012. Discussions with ECHA are ongoing since then and the next step is to organise a dedicated event to pre-sent and promote SCEDs to other authorities and manufacturers, in order to integrate them into the REACH process.

For more information on DUCC, please see the new website at: www.ducc.eu

BiocidesOn 1 September 2013, the new Biocidal Products Regulation will come into force. The Commission is in the process of developing important supporting legislation. A.I.S.E. together with Cefic European Biocidal Products Forum (EBPF) has been actively involved in many tasks initiated by the Commission.

The goal of A.I.S.E. is to secure a clear and efficient authorisation pro-cess for biocidal products across the EU. A.I.S.E. continues to proac-tively work towards minimising barriers to SMEs, wherever possible. A complementary activity, addressed particularly by SMEs, resulted in the joint A.I.S.E./EBPF organisation workshop in June 2012 to explore options for ‘joint authorisation’ of biocidal products for companies marketing similar biocidal products.

ERASM ERASM is a joint platform of A.I.S.E. and the surfactants association CESIO set up in 1991 to initiate and co-ordinate joint industry ac-tivities for building and promoting expertise on risk assessment of detergent-based surfactants in environmental compartments, and (since 2009) human health.

Most recently ERASM has been participating in a Commission initia-tive on bio-surfactants. The Commission would like to develop CEN standards for technical specifications of bio-surfactants, including biodegradability, product functionality, amount of renewable raw material, impact on greenhouse gas emissions, measurement, and testing. CESIO will take the lead in providing surfactant-related data, while A.I.S.E. will contribute to the work from a sustainability and product use perspective.

Candle emissions standard In October 2012, A.I.S.E. in collaboration with the Association of Eu-ropean Candle Makers (AECM) and the European Candle Associa-tion (ECA), submitted to CEN a project to develop a standard for the measurement of emissions from combustible air fresheners. This pro-posal was approved and work is progressing to ensure that a safety standard will be developed with the active input from industry.

Enzymes On enzyme safety, A.I.S.E. is working together with the Associa-tion of Manufacturers & Formulators of Enzyme products (AMFEP), which participates in the A.I.S.E. Enzyme Safety working group. The aim is to provide guidance, training and to promote good practices in the safe handling of enzymes throughout the entire A.I.S.E. manufacturing sector, as well as the safe use of enzymes in house-hold and industrial products. The group also collaborates with oth-er stakeholders on technical and regulatory issues and to support legislation compliance.

Polycarboxylates Over the past few years, A.I.S.E. has been participating in a project to address the Scientific Committee on Health and Environmental Risks (SCHER) with regard to concerns that polycarboxylates used in low-phosphorus detergents pose a risk to the environment. The project has been managed under the HERA umbrella, the Human & Environmental Risk Assessment joint initiative of A.I.S.E. and Cefic, with participants including major suppliers and users of polycar-boxylates in detergents, BASF, Dow and Zeolite Mira. The project concluded its testing in 2012 and is due to issue its report in the course of 2013 for likely submission to SCHER later this year.

http://www.ducc.eu

I 13

A.I.S.E. places strong emphasis on communicating and promoting its activities to internal members and external audiences. This is achieved through participation as guest speakers at conferences, the organisation of events including the annual Information Day, through publications and websites, and by meeting with members and stakeholders.

Internal communications events

The main annual event in the communications calendar bringing to-gether all members of the network is of course the A.I.S.E. General Assembly. This year it was graciously hosted by its national associa-tion in France, Afise, and held in Nice. Over 100 delegates attended, and heard keynote speeches from MEP Gaston Franco and Gwenolé Cozigou, Director, DG Enterprise and industry. The Open Forum, on the theme of economic and innovation trends, was an opportunity for a lively exchange of views stimulated by external and industry speakers. A technical workshop on biocides co-incided with the event. A key event which ran in parallel was the SME Day (see page 14).

Life of the network In this part of the report A.I.S.E. is pleased to highlight some of the activities across its network of national associations which create a strong presence and active agenda in their respective countries. It is this constituency that underpins A.I.S.E.’s credibility as a trusted part-ner to its European stakeholders. It also makes for a valuable cross-fertilisation of ideas, experiences and practice across the network. A well-functioning network is also the appropriate tool in case of crisis as issues can be handled at a local level where best knowledge and expertise exist. For this very reason A.I.S.E. recognises the potential to add other partners to the value chain and build on its expertise across the network.

National associations communications workshopThat cross-fertilisation of ideas was very much in evidence when A.I.S.E. held a national associations communications workshop in Brussels on 19 September 2012, which was well attended by national association representatives who are very much on the front line of communications, interacting not only with the authorities in their countries but also with increasingly engaged consumers. The aim of the workshop was to of-fer support and insights into how to address the communications chal-lenges we all face but also to create a forum for sharing of ideas and experiences. The meeting definitely proved both lively and productive and it was suggested this could become a regular event.

3. communication and network activities

Corporate Social Responsibility Workshop

The concept of Corporate Social Responsibility (CSR) con-tinues to build momentum in discussions and global frame-works since the ISO 26000 Guidance Standard on CSR (2010) and the UN guiding principles on Business and Human Rights (2011) were introduced. The European Commission recently issued a policy paper on CSR entitled “A renewed EU strate-gy 2011-2014 for Corporate Social Responsibility” acknowl-edging that “the development of CSR should be led by en-terprises themselves, supported by public authorities.”

To address this new concept, A.I.S.E. held a CSR workshop on 6th February 2013 to discuss the opportunities, challenges, and solutions associated with the potential introduction of so-cial responsibility to the A.I.S.E. strategy. Participants included ten SMEs and national association members as well as industry experts on CSR. The outcome was positive with an interesting exchange of ideas and debate on the challenges ahead.

A.I.S.E.

General Assembly 2012

Thursday 7 – Friday 8 June 2012

Nice,France

In association with

AISE_GA2012_v5.indd 1 5/9/12 11:00:30 AM

Assocasa promotional activities relaying the Charter logo

IKW promotional activities include the yearly Action Day on Sustainable Dish/

Washing in conjunction with Forum Waschen, a unique stakeholder platform

for improving sustainability www.forum-waschen.de

14 I

SME DayThe SME event took place in the south of France in parallel with the A.I.S.E. General Assembly. The event opened with a dinner for guests on 6 June. The following day participants visited the new fragrance manufacture site of Robertet Company, opened in October 2011 in Grasse and equipped with state-of-the-art machi nery. The afternoon meeting was based on the theme: “Keeping up with an increasing regulatory environment” and included presentations from A.I.S.E. and Afise. A.I.S.E. updated SME members on future challenges relating to the REACH Regulation.

External communications, congresses and fairs Each year A.I.S.E. attends a number of key external events on behalf of its industry.

In April 2012, A.I.S.E. presented the Charter for Sustainable Clea ning at the Fresenius Conference on detergents and cleaning pro ducts in Mainz. This was followed by the SETAC World Congress in Berlin, May 2012, which was organised around the theme of Securing a Sus-tainable Future: Integrating science, policy and people. Interaction at both events was lively with positive feedback from the audiences.

A.I.S.E. participated at the 59th edi-tion of the SEPAWA Congress in Ful-da, October 2012. Representatives from around the world attended this forum to exchange knowledge on the economic, political and environmental implications of global resource use. An estimated 1900 attendees were present, an increase on previous years.

External and international relationsA.I.S.E. was represented at the World Conference on Fabric and Home care in Singapore, October 2012 along with its sister associa-tions from the International Cleaning Products Associations (INCPA). The conference provided a state of the art perspective on the tech-nology, products, and business trends of global fabric and home care business with particular focus on the Asian market.

In February 2013, A.I.S.E. attended the American Cleaning Conven-tion (ACI) in Orlando which was an opportunity for both industry members and suppliers to meet and exchange views on a number of topics.

The International Network of Clea-ning Products Associations (INCPA), launched in 2010, continues to serve as an informal platform for A.I.S.E. and its sister associations to ad-dress jointly specific issues related to chemicals management of common relevance to the detergent industry of all regions. For more information please see: www.incpa.net.

Polish national association 20th Anniversary

On 14 December 2012, the Polish association of Cosmetics and Home Care Products Producers celebrated its 20th anniversary in the Primate’s Palace in Warsaw. The jubilee event was at-tended by Government officials, experts from the cosmetics and detergents industry, members, partners and friends of the association as well as media representatives.

The association received a congratulatory letter from repre-sentatives of Polish authorities which emphasised its role in contributing to the development of law. Key note speakers at the event included Valérie Séjourné (A.I.S.E.) Chris Flower (Cosmetics Europe) and Andrzej Kalski representing the Polish government.

During the ceremony partici-pants highlighted the many activities of the association including media relations, edu cation of industry and parti cipation in European Commission expert groups.

I 15

60 years of A.I.S.E. 1952-2012

SPECIAL EDITION

One of the first international industry associations of its kind, A.I.S.E. was established during the 1950’s, a decade where prosperity flourished and prominent political events began to shape the future of Europe. Much has changed since then and in December 2012, A.I.S.E. marked its 60th anniversary with a special edition of its annual Information Day event in Brussels.

Attended by a number of high level speakers from the industry sector, European Commission officials, MEPs, NGOs, value chain partners, experts, the media and friends, it was an occasion not only to look back and celebrate the industry’s successful track record in promoting sustainability and engaging with consumers, but also to look forward, and be challenged and inspired to look ahead to the next 60 years.

The event included two highly stimulating conference sessions, on Visions and Reality to meet the Sustainability Challenge and on Engaging with Consumers, and an exhibition of decades reflecting on the key association activities as well as the major European and international developments, technological innovations and interesting facts about A.I.S.E. since its inception in 1952.

Visions for the future, tackling societal and sustainability challenges

major european and international developments

key association activities

technological innovations

association members

“did you know that…?”

Featuring an overview of A.I.S.E.’s major achievements between 1952-2012

16 I

Visions for the future, tackling societal and sustainability challenges

Graphic interpretation of the conference created by Jens Ole AMSTRUP, Graphic Designer

Conference highlightsLooking into the future, leadership was the key challenging theme: the ability of companies, big and small, A.I.S.E., regulators and NGOs to work together in closer partnership to do things substantially differently. Engaging with consumers to build trust and share this vision was the other key focus of discussion, with an emphasis in the panel discussion on effective strategies in a competitive world. The whole proceedings were ably steered throughout by Peter Woodward. A.I.S.E. President Charles-François Gaudefroy closed the day by thanking all the speakers and the two previous A.I.S.E. presidents in the audience, Hans Bender and Charles Laroche, and praised the industry’s great track record of progress on sustainability.

CharlEs-FraNçOIs GaUDEFrOY, a.I.s.E. PrEsIDENT: “I would call on you all to lead the journey towards sustainable cleaning and sustainable hygiene in Europe, I would like to call on you to lead that in a partnership across our industry, our value chain partners and last but not least our consumers. And I would like us to lead that journey for the ultimate benefit of our consumers, our citizens and ultimately for the European people.”

sUsaNNE ZäNkEr, a.I.s.E. DIrECTOr GENEral: “We need to continue to work together to tackle societal and sustainability challenges and to communicate the visions for the future to the public.”

I 17

PaUl POlMaN, UNIlEvEr CEO: “Business has to change its attitude from being a mere bystander to become a leadership provider. I believe this industry has this leadership and we should seize on that.”

TIM MaCarTNEY, OF ThE sOCIal ENTErPrIsE EMbErCOMbE: “We need leadership ... to transform business into a power that truly assists us with the challenges that we face at this time.”

JaNEZ POTOCNIk, ENvIrONMENT COMMIssIONEr: “We have a major challenge over the next 60 years and well-designed voluntary initiatives can play an important part in delivering resource efficient growth.”

DaNIEl CallEJa, DIrECTOr GENEral, DG ENTErPrIsE, EUrOPEaN COMMIssION: “The detergent industry’s proven ability in moving ahead and responding to new challenges through, in particular many voluntary actions will, I am convinced, ensure that it continues to deliver innovative and sustainable products for the future.”

aD JEsPErs, DIrECTOr OF GlObal rEGUlaTOrY aFFaIrs, sEalED aIr (DIvErsEY): “We need trailblazers, but not out on a limb: we need to work in collaboration, step by step to drive big innovations to make the bigger step towards the future.”

MONIqUE GOYENs, DIrECTOr GENEral, bEUC: “Consumers count on the detergent industry to adopt a precautionary and sustainable approach in their innovation policy. We believe that A.I.S.E. can play a crucial role in keeping that objective in mind.”

JONas saMUElsON, hEaD OF MaJOr aPPlIaNCEs - EUrOPE, MIDDlE EasT aND aFrICa, ExECUTIvE vICE-PrEsIDENT OF ElECTrOlUx: “If you look at the massive improvement that’s happened over the past 10-15 years in terms of the efficiency and sustainability of our common products and the reduction in energy and water consumption as well as the sustainability of the chemicals involved, it’s a strong reinforcement that it is possible to change behaviour. It takes time but it happens and it’s had a major impact – and we’re not slowing down, we’re accelerating.”

JaCqUElINE MINOr, DIrECTOr OF CONsUMEr aFFaIrs, DG saNCO, EUrOPEaN COMMIssION: “Consumers should be empowered, assisted and encouraged to make sustainable choices. It takes persistence – because it takes a long time to change people’s habits – and trust, which is slow to establish and very easily lost.”

ChrIsTIaN vErsChUErEN, DIrECTOr GENEral, EUrOCOMMErCE: “Clearly there is a role that we can play in bringing awareness and in consumer education... Dialogue and connectivity are crucial, in order to shift the needle collectively.”

valErIE séJOUrNé, DIrECTOr OF COMMUNICaTIONs aND sUsTaINabIlITY, a.I.s.E.: “Engaging with consumers is key... and there are a lot of opportunities to do so as a sector, proactively, in a multi-stakeholder way. The more that we can communicate on sustainable consumption together, the better.”

The 60th Anniversary conference materials including videos of speeches are available at:

www.aise.eu/infoday2012/

18 I

A display of A.I.S.E. member companies’ innovative products illustrated the innovation trends in the detergent industry and the sustainable innovative designs throughout the life cycle of a product.

Guests could also step back in time and revisit an exhibit of old television adverts illustrating the detergent products available throughout the last decades.

A.I.S.E. also presented a summary of its track record in voluntary initiatives through a video on sustainability which was presented at the Charter for Sustainable Cleaning exhibit.

Other displays included a visit to the Cleanright corner and a regulatory section where information and material was made available on A.I.S.E.’s technical and regulatory voluntary initiatives.

Exhibition overview

In parallel with the A.I.S.E. 60th Anniversary conference, an exhibition illustrated A.I.S.E.’s voluntary initiatives and innovation in the industry sector over the past 60 years.

An exhibition of decades displayed the key association activities as well as the major European and international developments, technological innovations and interesting facts about A.I.S.E. since its inception in 1952. To download the exhibition materials please visit: www.aise.eu/infoday2012/

In the

1950s

In the

1960s

In the

2000s

From

2010onwards

1952

1995

1967

In the

1970s

In the

1980s

In the

1990s

PART 2

SUSTAiNABiLiTy RePoRT

I 19

20 I

1. The charter forSustainable cleaning

a cornerstone industry voluntary initiative

The A.I.S.E. Charter for Sustainable Cleaning represents the European detergents, cleaning and maintenance products industry's principal expression of commitment in offering the most advanced sustainability assurance scheme for promoting best practice within the industry, using life cycle thinking and science as a basis reflecting the principles of the EU SCP/SIP Action Plan. Since its inception in 2005, it is open to all companies whether A.I.S.E. members or not, and covers all product categories of A.I.S.E.’s portfolio in the household and industrial and Institutional sector. Regular upgrades of the Charter ensure that it continuously offers the most relevant sustainability assurance system for the industry sector, using life-cycle thinking and science as a basis.

How it worksThe Charter stipulates a set of twelve Charter Sustainability Procedures (CSPs) which companies implement in their management systems. Six of these are ‘essential’ requirements for signing up to the Charter and which are verified by an independent external verifier. Companies must report annually on 11 Key Performance Indicators linked to CSPs which are published in this report.

For more information on how the Charter works please visit: www.sustainable-cleaning.com/en.home.orb

Overview of the Charter requirements, which comprehensively cover sustainable production, design and consumption at all stages of the life cycle.

Life Cycle Stages

Charter SustainabilityProcedures(CSPs)for companies

• Raw material selection and safety evaluation*

• Raw material and packaging supplier selection

• Packaging design and selection• Resource use policy*

• Occupational health and safety management system*

• Environmental management system*

• Distribution risk assessment• Product recall*

• Consumer and user information

• Finished product safety evaluation*

• Product performance and product review

• Internal target setting(*Essential CSPs)

Advanced SustainabilityProfiles(ASPs)for products

Defined per product category and using life cycle assessment as starting point, relevant parameters and thresholds (the 'ASPs') are developed, and can be applied to products which then carry a specific logo.The ASPs target:• Resource efficiency and use• Concentration• Product safety• Packaging use and recycling• Best use information…whilst securing product performance.

Key PerformanceIndicators(KPIs)for industry reporting

• Company participation• Percentage of production

compliant with ASPs• Chemicals safety evaluation• Occupational health and safety• Use of poorly biodegradable

organics• Packaging used• Consumed energy and CO2

emitted• Consumed water • Consumer and customer safety• Consumer and customer

information• Waste

INDEPENDENT VErIFICATION

External and independent verification guarantees that all applicant companies are individually assessed on the same basis by a neutral, professional auditing body. Before a manufacturing company can join the Charter, it is visited by an external, independent verifier who must be satisfied that the company has the required CSPs in place, under control, and adequately applied.

In addition to the CSP checks, the appropriate implementation of the different ASP requirements and the annual reporting on KPIs is also verified each year through a system of random audits of report-ing companies, again by an independent external verifier. See also: www.sustainable-cleaning.com/en.verifierarea_introduction.orb

I 21

2. A successful commitmentby the majority of the market

The Charter for Sustainable Cleaning continues to drive great momentum, with company commitment increasing year on year. Since the list below grows on a regular basis, please visit www.sustainable-cleaning.com/en.publicarea_companyparticipation.orb to access the latest updates.

More than 200 members committed to the Charter (as at May 2013)

200th Charter for Sustainable Cleaning member

In February 2013, A.I.S.E. welcomed its 200th Charter for Sus-tainable Cleaning member as Vipack BV, a Dutch manufac-turer of laundry detergents and cleaners, joined the scheme. Commenting on the achievements of the Charter, Charles-François Gaudefroy, A.I.S.E. President said: “With our Charter for Sustainable Cleaning we strive to offer the most advanced sustain-ability reference scheme for steering best practice within our industry. The continuously growing member-ship of the Charter now reaching 200 companies is a clear mark of success.”

Best practice sharing

A.I.S.E. is happy to announce the introduction of a new section on the Charter technical website dedicated to best practice. Building on the continuous increase in companies joining the Charter for Sustainable Cleaning, A.I.S.E. would like to promote the sharing of best practice within our in-dustry sector in an effort to further improve performance on sustainable development of our industry. For this pur-pose, A.I.S.E. has organised workshops on the topic, for example Corporate Social Responsibility (CSR) for SMEs in February 2013 (see page 13). All workshop material has been published in the best practice section which can be easily accessed from a tab on the homepage available at the below link:http://www.sustainable-cleaning.com/en.home.orb

Charles-François Gaudefroy, President of A.I.S.E. and Henk Vossen, Director of Vipack BV

Evolution of Companies commitment to the Charter

Charter members products / Household Charter members products / I&I Charter members products / Household and I&I + Committed to the Charter Update 2010

Ordinary members: Acdopro+ • A • C Marca • Action Pin • Aerochemica+ • Afalin+ • Albaad+ • Alfred Kärcher+ • Amway • AVT+ • Beromin+ • Bio-chimica • Bolton Manitoba • Brauns Heitmann+ • Buck-Chemie+ • Budich International+ • Claro Products+ • Colgate Palmolive+ • Dalli-Werke+ •

Danlind+ • Deco • Delta Pronatura+ • Deterplast+ • Diversey+ • Domal Wittol+ • Donau Kanol+ • Dreco+ • Dr. Schnell Chemie+ • Dr. Schumacher+ •

Ecolab+ • Emmegi Detergents+ • Filer+ • fit+ • Francisco Aragon+ • Gallon-Kosmetik+ • Gechem+ • Global Cosmed+ • Gold Drop+ • Gruppo DESA+ • Grupo Forquisa • Helichem+ • Henkel+ • I.C.E. FOR+ • Ickenroth • Industria Jabonera Lina • Industrias Catala • Jeyes • KH Lloreda • Kiilto Clean • Kiter+ •

Luhns+ • Madel+ • Mantz airmotions+ • Mc Bride+ • Mellerud Chemie+ • Messing & Keppler+ • Mifa • Nice Pak International+ • Nicols+ • Packaging Imolese+ • Pernauer Chemiewerke+ • Persan+ • Pizzolotto • Procter & Gamble+ • Productos Codina • Promer+ • Punch Industries+ • Reckitt Benckiser+ •

Relevi+ • Riem+ • Rieduklin Chemie+ • Rosmarin+ • Saci+ • SC Johnson+ • Senzora+ • Solent Group • SOLUTION Glöckner Vertriebs-GmbH+ • Spectro+ •

Staples Dsiposables • Star Brands • Suavizantes y Plastificantes Bituminosos (SPB)+ • Südsalz+ • Suministros Cientificos Tecnicos • Sutter+ • Swallowfield

• Swif+ • Thurn Produkte+ • Tosvar • Unilever+ • Van Dam Bodegraven+ • Vandeputte+ • Vipack+ • Wareg+ • Waschmittelwerk Genthin+ • Werner & Mertz+

Associate members: Acdoco+ • Ahold Europe+ • Alco+ • Aldi Nord+ • Aldi Süd+ • Alpheios • Argos Hygiène • Asda • Asito+ • ASP Cleaning Products+ • Asto International Logistics+ • A.S. Watson (Kruidvat & Trekpleister)+ • Auchan • Avanti Blue+ • Avodesch+ • Bennet • Bertels+ • BFS Group (3663)+ • Billa+ •

Boma+ • Bon Preu Sau • Bösch Reinigungssysteme • Burnus+ • Cantorclin Schoonmaak+ • Caprabo • Carrefour • Coldis • Condis • Coolike Regnery+ •

Consum. S. Coop. V+ • The Co-operative Group+ • CPH - Companhia Portuguesa de Hipermercados • Conad+ • Crai Secom+ • Dasselaar Grootverbruik+

• DEHAG-Dörr-Handels GmbH+ • Despar Italia Consorzio • Detailconsult Formule-Management • D.H.P.+ • D.L.P.+ • DM-Drogerie Markt+ • Dr. Weigert Nederland • Edeka+ • Esselunga+ • Euriga Trading+ • Eurospin Italia • Ewepo+ • Facilicom Professional Products • Globus SB-Warenhaus Holding • GTG Hansa+ • Grandi Magazzini e Supermercati il gigante+ • Hilco Chemie+ • Hyga Tissue + Cosmetics • IN’S Mercato+ • Jannis+ • Jumbo Supermarkten+

• Kaiser’s Tengelmann • Kaufland • Krabeck+ • Leifheit+ • Les Coopérateurs de Normandie – Picardie • Lidl+ • Linz+ • Lombardini Discount+ • Marks & Spencer • Mercadona+ • Migros • Miquel Alimentacio Grup • Modelo Continente Hipermercados • Morrisons • Müller+ • MTS Euro Products+ • Musgrave Group+ • Nedac Sorbo+ • New York N.V. - Pama Industries+ • Nipa+ • Nisa • Norma • O’Lacy • ORO-Produkte+ • Pam Panorama+ • Pantos • Penny Markt+

• Plus Retail • Powder and Liquid Products Limited • real,- SB Warenhaus • Rewe+ • Rhima Nederland+ • Rossmann+ • Sainsbury’s • Scamark+ • Schlecker+

• Selex Gruppo Commerciale+ • Sisa+ • SMA SpA+ • Somerfield • Spotless Punch • Stokomani • Sun+ • Superunie+ • Systeme U+ • Tegut • Tesco • TJ Morris

• Tristar Industries Group+ • Unes Centro Societa Cooperativa+ • Universeel • VAT Onderhouds- en Reinigingsproducten+ • Waitrose • Wola • ZHG (Zentrale Handelsgesellschaft)+

2005 2006 2007 2008 2009 2010 2011 2012 2013

0

50

100

150

200

250

http://www.sustainable-cleaning.com/en.publicarea_companyparticipation.orb

22 I

Addressing the product dimensionIn 2010, a fundamental aspect was introduced into the Charter for Sustainable cleaning, namely the product assessment. The Charter’s product dimension enables companies to provide a sustainability assurance for their products. Advanced Sustain-ability Profiles (ASPs) for individual product categories set sustainability criteria that are ambitious but reasonably achievable by all market players. The parameters are defined based on a life cycle analysis. The Environmental Safety Check (ESC) is a key component of ASPs, which all ingredients in a given formulation must successfully pass. The ESC is a risk-based and conservative tool that assesses the environmental safety in the aquatic compartment of ingredients aligned with REACH principles.

Product category ASP CRITERIA Activation date*

Product formulation Packaging weight per job

Packaging recycled content

End User information on pack

Pass ESC

Dosage (g or ml/job)

Laundry products

Laundry detergent powders

Yes ≤ 75g + ≤ 115ml

≤ 6.5g Card board: ≥ 60% OR 100% of content in board packaging is certified made from fibre sourced from sustainable forests

Laundry Cleanright panel AND Ability to wash at ≤ 30° C indicated AND Safe use tips

1 July 2013 (updated)

Laundry detergent liquids

≤ 75ml ≤ 7.0g Card board: ≥ 60% 1 July 2011

Fabric conditioners ≤ 35ml ≤ 4.0g Laundry Cleanright panel AND Safe use tips

Automatic dishwashing detergents

Powders and unit doses with rinse function

Yes ≤ 25g ≤ 3.5g Card board: ≥ 60% OR 100 % of content in board packaging is certified made from fibre sourced from sustainable forests

Autodish Cleanright panel AND Safe use tips

1 April 2013

Powders and unit doses without rinse function

≤ 20g ≤ 3.5g

Liquids mono chamber style

≤ 35ml ≤ 4.5g

Liquids multi chamber style

≤ 35ml ≤ 6.0g

Dilutable all purpose and floor cleaners

Yes ≤ 12 ml / 1l of wash water

≤ 1.3g Card board: ≥ 60% OR 100 % of content in board packaging is certified made from fibre sourced from sustainable forests

All purpose cleaners Cleanright panel AND Dosage information AND Safe use tips

1 October 2013

For more details related to the above ASP tables please visit: http://www.sustainable-cleaning.com/en.companyarea_documentation.orb

* Products complying with ASP requirements for the product category can start to appear on shelves with an ASP logo from this date.

3. Promoting sustainabledesign of products

I 23

Products bearing the Charter ASP logoIn July 2011 the first “Advanced Sustainability Profiles” (ASP) categories were launched for laundry powders, laundry liquids and fabric conditioners (see page 22). By the end of 2011 there was almost 200 million products in these categories carrying the ASP logo across the Charter area. By the end of 2012 the number had risen to 688 million representing 6.5% of all units sold during the year, and 30% of laundry category units. Based on data collected from 4 companies, sharing most of the market in the laundry categories, those figures can be broken down for each of the three product categories as follows: 230 million laundry detergent powder products, representing about 29% of this segment, 215 million laundry detergent liquid products (26%) and 243 million fabric conditioner products (36%).

0

100

200

300

400

500

600

700

800

20122011

million units

688

198

Lau

nd

ry p

rod

uct

s

+247%215mLaundry detergent liquid products (representing 26% of the segment)

243mFabric conditioner products (representing 36% of the segment)

230mLaundry detergent powder products (representing 29% of the segment)

Un’iniziativa di FEDERCHIMICA/ASSOCASA (Associazione Nazionale Detergenti e Specialità per l’Industria e per la Casa) e di A.I.S.E. (Association Internationale de la Savonnerie, de la Détergence et des Produits d’Entretien)

Informazione Pubblicitaria

Molto presto troverete questo logo su un’ampia gamma di detersivi per bucato e ammorbidenti. Preferirlo vuol direfar qualcosa di concreto per lasostenibilità ambientale.

Per un bucato attento a salute, sicurezza e ambiente cerca il logo del Charter

Ridurre l’impatto ambientale è un dovere di

tutti, sia quando produciamo sia quando

consumiamo. Il Charter per una pulizia so-

stenibile è un’iniziativa volontaria dell’industria della

detergenza, che testimonia il proprio impegno per la

sostenibilità in tutte le fasi di vita del prodotto: dalle

materie prime utilizzate, fino alla progettazione degli

imballaggi e all’informazione sui comportamenti

corretti per un uso sicuro. Chi sceglie un prodotto

con il logo del Charter fa dunque una scelta consa-

pevole a favore del futuro.

Basta poCo per fare di più

Seguendo i consigli del Charter per un uso corretto

dei prodotti per la pulizia della casa si può contri-

buire in prima persona per la sostenibilità. Lavare

a bassa temperatura: si risparmiano energia e

denaro*. Seguire le istruzioni per il giusto dosaggio

sia per i detersivi normali che per quelli concentrati:

usare più detersivo non significa ottenere risultati

migliori! Fare sempre bucati a pieno carico. Si consu-

mano meno acqua ed energia e la qualità del bucato

non cambia.

* Semplicemente

impostando la tua

lavatrice a 30°C

invece di 60°C puoi

risparmiare fino al

60% di energia.

Examples of promotional activities led by national associations to promote the Charter ASP logo.

^ 688 million units of Charter 2010 ASP Products sold in 2012, representing on average 30% of the laundry products sold in the EU!

24 I

*= Data apply to production covered by the CSP Check - °= water is not considered as an ingredient - /t= per tonne of production - m=million

The Key Performance Indicators (KPIs) provide a summary of the 2012 results alongside those for earlier years. Data is submitted by Charter Ordinary Member companies which report the results for their twelve month financial or sustainability reporting periods ending during each calendar year.

KPI REPORTING DATA 2005 2006 2007 2008 2009

Participating companies

Companies reporting (number of) 8 19 33 45 59

Manufacturing sites covered 62 78 108 133 152

% vs Total 81.6% 78.8% 84.4% 88.7% 89.9%

Production covered 7.3 m t 9.3 m t 10.5 m t 11.1 m t 11.1 m t

% vs Total 86.2 % 86.1 % 92.1% 94.7% 95.7%

Units of consumer products sold (I&I not included)

5,800 m 8,200 m 9,300 m 9,700 m 10,200 m

Covered by CSP Check 4,100 m 6,800 m 8,600 m 9,200 m 9,800 m

Chemicals safetyevaluation

% of ingredients covered by HERA° (I&I not included)

64.3 % 68.6 % 72.9% 75.7% 74.7%

Production for use under controlled dosing (I&I only) Not Available

Occupationalhealth and safety

Accidents frequency rate (expressed per 100,000 man-hours worked by all employees)

0.57 0.55 0.83 0.90 0.98

Consumer andcustomer safety

Number of care lines services 109 258 345 455 545

Consumer contacts registered: Total 754,197 926,840 903,796 890,746 873,380

% classified as real or perceived health related calls 0.6 % 1.3 % 1.1% 1.5% 1.3%

% classified as enquiries (e.g. general or related to the safety of the product, ingredients, allergies etc)

1.3 % 1.7 % 2.4% 2.6% 2.8%

Persons trained in sessions devoted to safe handling and use of products and systems (I&I only)

Not Available 74,483

Consumer and user information

Consumer product units sold: With at least two safe use icons/sentences 1,237 m 2,317 m 3,495 m 4,907 m 5,757 m

With more than two safe use icons/sentences 562 m 1,549 m 2,136 m 3,091 m 3,618 m

Units sold carrying relevant best use advice (until 2010: Household washing machine laundry detergents units sold carrying the "washright" panel)

361 m 444 m 935 m 1,090 m 1,112 m

Poorly biodegradable organics*

kg / % of PBO chemicals, according to the Charter PBO-list, purchased per tonne of production

16.2 kg/t

1.6%

25.4 kg/t

2.5%

24.9 kg/t

2.5%

22.1 kg/t

2.2%

27.2 kg/t

2.7%

Consumed energy and CO2 emitted*

GJ of energy consumed 1.34 GJ/t 1.09 GJ/t 1.10 GJ/t 1.05 GJ/t 1.03 GJ/t

kg of CO2 emitted 80.9 kg/t 66.9 kg/t 64.6 kg/t 64.3 kg/t 60.9 kg/t

Consumed water*

m3 of water (potable and non potable) consumed 1.60 m3/t 1.44 m3/t 1.47 m3/t 1.59 m3/t 1.49 m3/t

Waste* kg of waste (hazardous and non hazardous) produced 10.2 kg/t 12.9 kg/t 11.1 kg/t 10.8 kg/t 12.4 kg/t

kg of hazardous waste sent off-site 3.2 kg/t 3.9 kg/t 4.2 kg/t 4.1 kg/t 3.7 kg/t

Packaging used*

kg of packaging purchased 78.0 kg/t 92.7 kg/t 88.6 kg/t 84.6 kg/t 91.3 kg/t

t delivered in refillable containers (I&I only) Not Applicable

Products with ASP logo

Number of Household products placed on the market carrying the ASP logo

4. 2012 KPi Performance

Associate Members, which are not manufacturers but are importers, distributors or retailers placing products on the market under their own labels, do not normally report KPI data but may contribute any relevant information to the KPI reports done by the Ordinary Members which are the manufacturers of their products.

I 25

IntroductionThe Key Performance Indicators (KPIs) shown in the table include the results from 2012 alongside those for earlier years. KPI data are submitted by the Charter Ordinary Member companies to the external consultancy Deloitte which manages the data collection process, and the aggregated results are then provided to A.I.S.E. The companies provide their data for their twelve month financial or sustainability reporting periods ending during the calendar year. The data reports are subject to an independent verification process conducted by the international audit firm SGS on behalf of A.I.S.E. In order to guarantee the quality and objectivity of the data, a several-step methodology has been adopted that ensures both the integrity and the year-after-year comparability of the KPIs, includ-ing quality checks, in-depth analysis and consultation with companies to correct data in cases where they lack coherence or quality. All details of this methodology are available via: http://www.sustainable-cleaning.com/en.publicarea_sustainabilityreport.orb

2010 2011 2012

65 72 89

162 172 191

92.6% 94.0% 94.6%

11.6 m t 12.0 m t 12.1 m t

97.8% 98.8% 95.3%

10,300 m 10,600 m 10,600 m

10,000 m 10,400 m 10,500 m

75.5% 72.7% 75.7%

2.3 m t 2.2 m t 2.3 m t

0.81 0.83 0.79

613 647 730

813,972 769,244 673,501

1.5% 1.5% 1.5%

2.5% 3.0% 2.4%

102,146 83,844 112,341

5,949 m 6,123 m 5,501 m

3,553 m 3,533 m 3,292 m

1,197 m 1,436 m 1,764 m

23.5 kg/t

2.4%

24.1 kg/t

2.4%

18.9 kg/t

1.9%

0.95 GJ/t 0.91 GJ/t 0.91 GJ/t

57.3 kg/t 52.0 kg/t 53.0 kg/t

1.40 m3/t 1.35 m3/t 1.44 m3/t

11.9 kg/t 12.0 kg/t 12.1 kg/t

3.8 kg/t 3.8 kg/t 2.8 kg/t

89.9 kg/t 91.3 kg/t 89.8 kg/t

140,597 t 140,433 t 186,905 t

N/A 198 m 688 m

see page 23

NATURE AND SCOPE OF THE VERIFICATION

Assurance opinion

SGS United Kingdom Ltd was commissioned by A.I.S.E. (International

Association for Soaps, Detergents and Main-tenance Products) to conduct an independent assurance of the data gathering processes used for collection of KPI data that is to be in-cluded in the A.I.S.E. Annual Review and Sus-tainability Report 2013. The scope of the assur-ance, based on the SGS Sustainability Report Assurance methodology, was restricted to look-ing at the data collection processes of a sample totaling nine of A.I.S.E.’s Charter for Sustain-able Cleaning members that submit KPI data for inclusion in the Sustainability Report. We are of the opinion that the KPI data collection processes employed by the nine organisations are currently well established, generally reliable and should be able to be applied consistently on an annual basis. Our full Assurance State-ment provides our detailed findings and conclu-sions and can be found at the following web address: www.sustainable-cleaning.com/en.publicarea_sustainabilityreport.orb

Complementary note from Deloitte

SGS was requested by A.I.S.E. to assess

the KPI reporting processes of the companies who have been participating in the Charter for Sustainable Cleaning. SGS has provided A.I.S.E. and Deloitte with a report of the visits to the reporting companies that they under-took to carry out this assessment. SGS raised a few minor issues in this report.

On the basis of the SGS report, Deloitte was asked by A.I.S.E. to contact the companies concerned to ask for confirmation of the re-ported data or to update their declaration. Following these inquiries, the concerned companies provided adjusted data for inclu-sion in the final data set, as communicated in this A.I.S.E. Activity and Sustainability Re-port 2012-2013. These data have not been audited by Deloitte.

KPI HIGHLIGHTS 2012 vs 2011

ProductionTotal production tonnage fell by -2.3% in 2012 compared with 2011 on a like-for-like basis

Charter footprintThe total production tonnage covered by the Charter including new companies joining was 12.1mt, equivalent to 95% of total output in the EU

Energy consumption Total energy consumed fell -1.9% on a like- for-like basis

CO2 emissionsTotal emissions of CO2 fell -2% on a like-for- like basis

Change since 2006Energy use per tonne of production is down by -19% and CO2 by -24% over the 7 years since 2006

Advanced sustainabilityThe number of products in the laundry cate-gory bearing the new Advanced Sustainability Profile logo reached 30%

26 I

KPI commentary (2012 vs 2011)

Charter 2005/2010The first upgraded version of the Charter was introduced in 2010. This upgrade added an important extra dimension to the Charter – the prod-uct dimension – which enables companies to use an enhanced logo design to indicate when products meet certain advanced sustainability profiles (ASPs). One consequence of this 2010 upgrade was an additon-al KPI reporting requirement, namely to report the number of products carrying the enhanced ASP logo. As at December 2012 approximately 70% of companies had migrated to Charter 2010. This report covers results for both Charter 2005 and migrated Charter 2010 companies.

‘Charter Area’The term ‘Charter Area’ in this report refers to the EU and EFTA mem-ber states as at 31 December 2011, namely the EU 27 plus Iceland, Liechtenstein, Norway and Switzerland.

Companies reportingThere was a further increase in the number of companies reporting for 2012. In the previous year there were 72 companies; this year the number increased to 89. This number refers to the headquarters of Ordinary Member companies signed up to the Charter. In terms of manufacturing sites included in the 2012 reporting, the total increased to 191. Expressed in terms of operating entities of all the Ordinary Members in each country, including sales offices, the total at Decem-ber 2012 was 1091. The KPIs are estimated to cover around 90% of all household, cleaning and maintenance production in the Charter Area.

There was also an increase in the number of Associate Members joining the Charter during 2012, from 90 to 103. This trend confirms the continu-ing support of retailers, distributors and importers for the industry’s drive to improve sustainability. There have been no withdrawals from membership to date but there have been two consolidations resulting from mergers.

ComparabilityAs mentioned in earlier years the steady increase in the reporting base means that the results are becoming more reliable, nevertheless direct comparisons between the years, especially the earlier years, should be made with care. It should also be noted that small companies tend to have manufacturing profiles which differ from those of the multina-tionals, and as a consequence there can be increases or decreases in the overall KPI results which reflect such differences to a greater extent than any underlying change in performance.

From 2007 onwards year-on-year comparisons can be considered broadly reliable. In the commentary that follows like-for-like com-parisons which exclude the effect of companies reporting for the first time this year are provided wherever they are felt to give a better view of the trend than the headline year-on-year change.

Multinationals and SMEsSome clear underlying differences in performance emerge between the large multinational companies and the small and medium enterprises. These differences are not visible in the data provided because all the figures are aggregated. Consideration is being given to whether an analysis of the differences should be provided in future years as a benchmarking service.

Tonnage productionThe total production output of all the companies in the Charter scheme was 12.7mt, up from 12.1mt in 2011. However, after allowing for 0.86mt attributable to the seventeen new Ordinary Member companies report-ing for the first time in 2012, the underlying level of total output was down year on year by -2.7%. The proportion of that 12.7mt of output to which these sustainability results apply was 12.1mt, a slight decline to 95.3% compared with last year’s 98%, but nevertheless continues to mean the Charter is strongly representative of the whole EU + 4 industry.

Consumer unit salesThere total number of consumer units sold by all the Charter com-panies was 10.6 billion, a very slight increase compared with 2011, but there was an underlying fall of -3.4% when the newly reporting companies are excluded.

Chemical safety evaluationThe proportion of chemicals covered by full HERA risk assess-ment was 75.7%. There was no real change year on year, reflecting the fact that no new HERA assessments were pub-

lished during the year. It is not expected that there will be any signifi-cant movement in the future as the HERA programme is in effect com-pleted. In due course the use of HERA assessments will be superseded by the coming into force of REACH assessments which HERA was de-signed to pave the way for. HERA assessments cover the main high volume chemicals, and almost all manufacturers using these are now in the Charter, whereas the new companies joining are mainly users of low volume speciality chemicals.

All chemicals used in the industry have recognised safety approvals, but ‘safety evaluation’ in the context of the Charter refers to human and environmental risk assessments.

In the case of I&I companies the ratio of products sold as controlled dosing units as a proportion of all units was up by +1.6% at approximatly 18%. The reason for expressing the ratio in this way is to take account of the extent to which end-user risk involved in handling concentrated products is being reduced by the introduction of controlled dosing.

Occupational health and safetyThe average number of accidents per 100,000 hours worked during 2012 was 0.79 against 0.81 in the previous year, a small improvement. Overall, the long term average at around 0.75

continues to be a good performance, well below the typical rate of 2.0 for all manufacturing industries and 1.0 for the chemical industry. How-ever the range is wide, especially among small companies, and drawing too much significance from the year on year change should be avoided. One of the benefits of the Charter is to enable companies to benchmark themselves against the rest of the industry, stimulating improvement.

Occupational health and safety:

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Consumer health and safetyThe number of consumer contacts classified as real or per-ceived health-related enquiries, as a proportion of all con-sumer enquiries, was stable at 1.5%. The expected range

is 1% to 2%. The total number of contacts recorded was down -12% year-on-year, of which the number concerning product safe-ty issues was also slightly down at 2.4%. There has been a steady trend downwards reflecting the wider use of on-pack and website consumer information.

In the I&I sector the number of persons trained in safe handling in-creased markedly from 83,000 to 112,000 this year, a significant re-versal of the decline seen in 2011. Although this may reflect some definition issues, there is unquestionably a trend towards greater lev-els of safehandling training.

Consumer response servicesThe number of dedicated consumer carelines or response services op-erated in the Charter Area was 730 compared with 647 last year. It is thought this number may now be close to the maximum in relation to the total number of operating entities (1091) bearing in mind that some carelines are international covering more than one country.

Consumer and user informationThere was an apparent fall in the number of units sold in the Charter Area bearing two or more A.I.S.E. safe use icons to 5.5 billion, being approx 50% of all consumer products sold

by the Charter members. However, this was mainly due to a large fluctuation in one report, due to definition issues, and the underlying trend is believed to be rising. On the other hand, usage of consumer best use information on-pack, encouraging sustainability at the con-sumer use stage, was up by +23%.

Poorly biodegradable organicsCharter members report their total purchases of the chemi-cals specified on a published A.I.S.E. list of ‘poorly bio-degra-dable organics’ (defined in Annex III of the KPI Detailed Ex-

planation), as a proportion of total chemicals purchased. This year saw a fall from 2.8% to 1.9% reversing an increase in 2011. The expected range is between 2% and 3%.

Energy consumedThe total energy, expressed in GJ, consumed by the indus-try was 10.98 million against 10.91 million in 2011. How-ever, after deducting the amount consumed by companies

reporting this year for the first time, the total was down to 10.77 million, a fall of -1.3% like-for-like. Expressed as consumption per tonne of production the energy consumed is stable at 0.91GJ/t. Since 2006 there has been an overall efficiency improvement of -19% per tonne of production.

CO2 emissionsTotal CO2 emissions generated by the industry were 639,000 com-pared with 622,000 in 2011. However, as with total energy, on a like-for-like basis, emissions fell by -2% to 610,000. Expressed as emissions per tonne of production there was a small rise from 52kg to 53kg. Since 2006 there has been an overall reduction in emissions of -24% per tonne of production, already exceeding the Kyoto 2020 target by a significant margin. The match with total energy consumed is not exact due to the fact that CO2 emissions are variable depending on the mix of fuel used to generate energy.

The production is decoupled from energy use and CO2 emissions

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Energy index - Total(2007 = 100)

CO2 index - Total(2007 = 100)

Production index - Total(2007 = 100)

Consumed waterTotal water consumed during manufacturing increased to 1.44 m³ per tonne of production, which represents an in-crease of 4.5% like-for-like, but remains in line with the six

year average. Caution should be exercised in extrapolating a trend since water consumed is a function of the mix of products manufactured.

Waste and hazardous wasteTotal waste generated, including hazardous waste sent off-site, was unchanged at 12.1 kg per tonne of production com-pared with 12.0 kg per tonne in 2011. The underlying rate of

waste generation appears to be stable in the range 11kg to 13kg per tonne. These figures are sensitive to site closures which can generate a one-off increase in waste as a consequence of de-commissioning. There was a significant reduction in hazardous waste sent off-site from 3.8kg per tonne of production to 2.8kg. The six-year average is around 4kg.

Packaging usedThere was a 1% decrease in total packaging material pur-chased from 1.09 million to 1.08 million tonnes. Per tonne of production it fell from 91.3 kg per tonne to 89.8kg. The

proportion of products in refillable containers was 1.5%. Compac-tion of products reduces the absolute weight of packaging required per pack, but on the other hand with compacted products the pro-portion of total pack weight attributable to the packaging is higher relative to the weight of the contents compared with un-compact-ed products. Thus when expressed per tonne the trend appears to be flat. When expressed in grams of packaging per wash or dose, the trend is likely to be more clearly downward.

28 I

charter AnnexEquivalent elements of Charter Sustainability Procedures and ISO 9001, ISO 14001/EMAS and BS OHSAS 18001

A number of schemes exist with regard to quality management or environmental management systems, such as ISO 9001, ISO 14001/EMAS and BS OHSAS 18001. However, those are common to any industry sector.

Within the Charter system, a tailored approach to quality/ environmental management schemes is proposed for the detergent and maintenance products sector inspired by these schemes. However, it is also proposed that where companies are already certified annually under ISO 9001, ISO 14001/EMAS and BS OHSAS 18001, there is a system of “equivalences” or ”synergies” in place.

This principle is based on the assumption that those Charter CSP control activities which are essentially the same as the relevant elements of the above standards can be regarded by the independ-ent verifier as having been verified already.

The aim is to avoid duplication of company resources spent on au-dits. However, the CSPs include a number of additional or separate management controls which relate to wider sustainability conside-rations, tailored to the detergents and maintenance products sector.

The chart on this page is intended to illustrate how the A.I.S.E. Charter for Sustainable Cleaning compares with three important established benchmarks: ISO 9001, ISO 14001/EMAS and BS OH-SAS 18001. It does not attempt to show all the instances where the requirements of standards are more detailed than required by the Charter.

Detailed guidance can be found on the Charter site: www.sustainable-cleaning.com

• Standard fulfils the CSP (at least scoring level 3). (No actions needed)

• Standard could fulfil the CSP under certain conditions. (Easily adoptable, few efforts needed)

• Standard contains no requirements to fulfil the CSP. (Relatively easy to adopt, some actions needed)

Source: Analysis of Dr. W. Bethäuser, official Charter verifier (March 2009)

Charter sustainability procedures vs. ISO 9001, ISO 14001/EMAS and BS OHSAS 18001

Raw material selection (essential)

Raw material safety evaluation (essential)

Raw material suppliers selection (within 3 years)

Packaging design and selection (within 3 years)

Resources use policy (essential)

Occupational health and safety management (essential)

Manufacturing environ-mental management (essential)

Distribution safety evaluation (within 3 years)

Product recall (essential)

Finished product safety evaluation (essential)

Consumer and user information (within 3 years)

Product performance (within 3 years)

Product review (within 3 years)

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I 29

PART 3

A.i.S.e.MeMBeRS ANd coNTAcTS

1. Board

(from July 2012 until June 2013*)

Charles-François GAUDEFROY(President)Unilever

Ad JESPERSSealed Air (Diversey)

Welmoed CLOUSEcolab

Ana-Maria COURASPortugal, Spain

Maurizio MARCHESINI(Vice President) Procter & Gamble

Luciano PIZZATOReckitt Benckiser

Andrea RUMPLERBulgaria, Croatia, Czech Republic, Hungary, Poland, Romania, Serbia/ Montenegro, Slovak Republic, Slovenia

Andreas LANGEAustria, Germany, Switzerland

Philip MALPASS(Vice-President)Ireland, United Kingdom

Luis ZUNZUNEGUISC Johnson

Arndt SCHEIDGEN(Treasurer)Henkel

Claude PERRIN France

Françoise VAN TIGGELEN(Observer) Chairperson of the National Associations Committee

Giuseppe ABELLOCyprus, Greece, Italy

Sari KARJOMAADenmark, Estonia, Latvia, Lithuania, Finland, Norway, Sweden

Pierre VANDEPUTTE Belgium, Luxembourg, The Netherlands

Matthias KREYSELMcBride

Henk VOSSEN(Observer)SME representative

Jean-Bernard VIDAILLETColgate-Palmolive

* The Board also included the following members for part of this period: Thomas Müller-Kirschbaum (Henkel), Hans Bender (Procter & Gamble), Tim Seaman (McBride), Filippo Meroni (S.C. Johnson), Peter Schäfer (Austria, Germany, Switzerland), Eric Gilliot (Reckitt Benckiser). To access the latest version of members please visit www.aise.eu

30 I

Ordinary Company Members

2. Members

(as at May 2013)

COLGATE PALMOLIvEMr Jean-Bernard VidailletColgate Palmolive 60 Avenue de L’EuropeF-92270 Bois-ColombesTel: 33 1 47 68 65 25

SEALED AIR (DIvERSEY) Mr Ad JespersPA / P.O. Box 40441NL-3504 AE UtrechtTel: 31 30 24 76 [email protected]

ECOLABMs Welmoed ClousRichtistr 7CH-8304 WallisellenTel: 41 44877 [email protected]

HEnKELMr Arndt ScheidgenHenkelstrasse 67D-40191 DüsseldorfTel: 49 211 797 60 [email protected]

MCBRIDEMr Matthias Kreysel28th Floor, Centre Point103 New Oxford StreetUK-WC1A 1DD LondonTel: 44 207 539 [email protected]

RECKITT BEnCKISERMr Luciano PizzatoVia Spadolini 7I-20141 MilanoTel: 39 02 844 75 302

S.C. JOHnSOn EuROPEMr Luis ZunzuneguiZA. La Piece 8 CH-1180 Rolle Tel: 41 21 822 [email protected]

unILEvERMr Charles-François GaudefroyOlivier van Noortlaan 120P.O. Box 114NL - 3130 AC VlaardingenTel: 31 10 460 54 33

PROCTER AnD GAMBLEMr Maurizio MarchesiniTemselaan 100B-1853 Strombeek BeverBrusselsBelgium Tel: 32 2 456 21 11 [email protected]

A.I.S.E. Ordinary National Association Members

AuSTRIAFachverband der ChemischenIndustrie Österreichs - F.C.I.O.

Mr Christian Gründling

Wiedner Hauptstrasse 63A-1045 WienTel: 43 590 900 33 48 [email protected]

BELGIuM / LuxEMBOuRG

Association Belgo-Luxembourgeoise des Producteurs et des Distributeurs de Savons, Cosmétiques, Détergents, Produits d’Entretien, d’Hygiène et de Toilette, Colles, Produits et Matériel Connexes DETIC/ESSENSCIA

Ms Françoise Van Tiggelen

Boulevard Reyers 80B-1030 BrusselsTel: 32 2 238 97 [email protected]

BuLGARIABulgarian Association of the Detergent Industry BADI

Ms Marina Lazarova

Office 10220 Joliot Curie Str BG-1113 SofiaTel. 359 2 969 [email protected] www.badi-bg.org

CROATIASociety of Traders and Producers of Cleaning Products, Washing Products and Cosmetics at the Croatian Chamber of Commerce - STPC - VPC

Ms Dubravka Marijanovic

Rooseveltov trg 2HR-10000 ZagrebTel: 385 31 513 [email protected]

CYPRuSCyprus Aerosol, Detergents & Cosmetics Manufacturers Association - CADCMA

Mr Andreas Andreou

P.O. Box 21455CY-1509 NicosiaTel: 357 22 889 [email protected]

CzECH REPuBLICCommittee for Detergents with the Czech Association for Branded Products - CSZV

Mr Karel Strašák

Tesnov 5 CZ-110 00 Prague 1 Tel: 420 222 316 [email protected]

DEnMARKBrancheforening for Saebe, Parfumeog Teknisk/kemiske Artikler - SPT

Ms Hanna Løyche

BørsenDK-1217 København KTel: 45 4520 2010 [email protected]

ESTOnIAFederation of Estonian Chemical Industries - EKTL

Mr Hallar Meybaum

Peterburi tee 46EST-11415 TallinnTel: 372 [email protected]

FInLAnDTeknokemian Yhdistys r.y. - TY

Ms Sari Karjomaa

P.O. Box 311FIN-00131 HelsinkiTel: 358 9 1728 [email protected]

FRAnCEAssociation Française des Industries de la Détergence, de l’Entretien et des Produits d’Hygiène Industrielle - AFISE

Ms Claude Perrin

Rue de SèzeF-75009 ParisTel: 33 1 40 98 19 [email protected]

GERMAnYIndustrieverband Hygiene und Oberflächenschutz für industrielle und institutionelle Anwendung e.V. - IHO

Mr Heiko Faubel

Mainzer Landstraße 55D-60329 Frankfurt/MainTel: 49 69 2556 [email protected]

Industrieverband Körperpflege- und Waschmittel e.V. - IKW

Mr Andreas Lange

Mainzer Landstraße 55D-60329 Frankfurt/MainTel: 49 69 25 56 13 [email protected]

GREECEAssociation of the Greek Industry of Detergents and Soaps - SEVAS

Mr Theo Michaelides

Vervainon street no.14GR-115 27 AthensTel: 30 210 777 27 [email protected]

[email protected]

[email protected]

[email protected]

I 31

HunGARYHungarian Cosmetic and Home Care Association - KOZMOS

Mr István Murányi

Gombócz Zoltán u. 14H-1118 BudapestTel: 36 1 398 [email protected]

IRELAnDIrish Cosmetics & Detergents Association - I.C.D.A.

Ms Siobhan Dean

84-86 Lower Baggot StreetIRL-Dublin 2Tel: 353 1 606 16 [email protected]

ITALYAssociazione Nazionale Detergenti e Specialità per l’Industria e per la Casa - ASSOCASA

Mr Giuseppe Abello

Via G. Da Procida, 11I-20149 MilanoTel: 39 02 34 56 52 [email protected]

LATvIAThe Association of Latvian Chemical and Pharmaceutical Industry - LAKIFA

Ms Raina Dureja

Brivibas Str. 40-41LV-1050 RigaTel: 371 729 86 [email protected]

LITHuAnIALithuanian Cosmetics and Household Chemicals Producers Association - LIKOCHEMA

Ms Inara Joniskiene

Rytu iejimas, 6 aukštasA.Tumeno 4, LT-01109 VilniusTel: 370 5 210 22 [email protected]

nETHERLAnDS (THE)Nederlandse Vereniging van Zeepfabrikanten - N.V.Z.

Mr Wouter Pfeifer

Waterigeweg 31Postbus 914NL-3700 AX ZeistTel: 31 30 69 21 [email protected]

nORwAYVaskemiddelleverandørenes Forening - V.L.F.

Ms Ingrid Standal

P.O. Box 6780 St. Olavs Pl.Kr. Augustsgt. 19N-0130 OsloTel: 47 22 99 22 [email protected]

POLAnDPolish Associations of Cosmetics and Home Care Products Producers

Ms Anna Oborska

Chalubinskiego 8PL-00-613 WarszawaTel: 48 22 625 57 [email protected]

PORTuGALAssociaçao dos Industriais de Saboes, Detergentes e Produtos de Conservaçao e Limpeza - A.I.S.D.P.C.L.

Ms Ana-Maria Couras

Rua da Junqueira 39- 2° Edificio RosaP-1300-307 LisboaTel: 351 21 799 15 [email protected]

ROMAnIARomanian Union of Cosmetics and Detergent Manufacturers - RUCODEM

Ms Mihaela Rabu

Str. Mihai Eminescu, 105-107, Apt.6RO-020073 Bucuresti S2Tel: 40 21 210 88 [email protected]

SERBIAAssociation of Manufacturers and Importers of detergents and cosmetics - KOZMODET

Ms Jelena Pejcinovic

Stevana Markovica 8/IIIRS-11080 BelgradeTel: 381 11 2109 [email protected] www.kozmodet.rs

SLOvAK REPuBLICSlovenské zdruzenie pre znackové výrobky - SZZV

Mr Dusan Plesko

Metodova 7SK-821 08 Bratislava 2Tel: 421 2 5273 [email protected]

SLOvEnIAAssociation of Cosmetics and Detergents Producers of Slovenia - K.P.C.

Ms Helena Gombac Rozanec

Dimiceva 13SI-1504 LjubljanaTel: 386 1 5898 [email protected]

SPAInAsociación de Empresas de Detergentes y de Productos de Limpieza, Mantenimiento y Afines - ADELMA

Ms Pilar Espina

Plaza de Castilla 3, Planta 22 E2E-28046 MadridTel: 34 91 733 05 [email protected]

SwEDEnBranschföreningen för Industriell och Institutionell Hygien - I.I.H.

Ms Ulrika Flodberg

P.O. Box 5501SE-114 85 StockholmTel: 46 8 783 82 [email protected]

Kemisk-Tekniska Leverantörförbundet - K.T.F.

Mr Olof Holmer

P.O. Box 5501SE-114 85 StockholmTel: 46 8 783 82 [email protected]

SwITzERLAnDSchweizerischer Kosmetik- und Waschmittelverband - SKW

Mr Bernard Cloëtta

Breitingerstrasse 35, Postfach 2138CH-8027 ZurichTel: 41 43 344 45 [email protected]

unITED KInGDOMUK Cleaning Products Industry Association - U.K.C.P.I.

Mr Philip Malpass

1st floor, Century House, High StreetUK-CH3 9RJ Tattenhall, CheshireTel: 44 1829 77 00 [email protected]

A.I.S.E. Extraordinary Members

APCOHMRussian Association of Perfumery, Cosmetics & Household Chemistry Manufacturers Mr Sergey Vanin10 Novaya Sq.RU-109012 MoscowTel: 7 495 258 93 [email protected]

A.I.S.E. Associate Members

AMFEPAssociation of Manufacturers and Formulators of Enzyme ProductsBoulevard Saint-Michel, 77-79B-1040 BrusselsTel: 32 2 740 29 [email protected]

CESIOComité des Agents de Surface et Intermédiaires OrganiquesMs Chantal De CoomanAv. E. Van Nieuwenhuyse 4, box 2B-1160 BrusselsTel: 32 2 676 72 55Fax: 32 2 676 73 [email protected]

FEMInGeneral Secretariat - Fédération Europénne du Matériel de l’Industrie de NettoyageMr Toni D’Andreac/o AFIDAMP Via Felice Casati 32I-20124Tel: 39 02 67 44 58 05Fax: 39 02 66 71 22 [email protected]

EGYPTFEIMr Mohamed Fekri AbdelShafi1195 Corniche El Nil.EG-CairoTel: 202 25 79 65 90/1/2Fax: 202 25 79 66 [email protected]

PAnARABIAn PEnInSuLAJeddah Chamber of Commerce & Industry - Detergent Industry Committee (DIC) (7 countries)Mr Haitham T. SalehSaudi French Bank Building, King Abdullah St.,P.O. Box 2056, Jeddah KSA-21451Saudi ArabiaTel: 966 2 653 [email protected]

32 I

From left to right: Blanche Lermite, Martine Rebry, Caroline Morgan, Christine Boudet, Valérie Séjourné, Susanne Zänker, Gosia Oledzka, Sophie Mathieu, Elodie Cazelle, Laura Portugal, Laura Tuccimei, Christèle Baïer, Sascha Nissen, Sylvie Lemoine, Anny Marchal

Christèle BAIERFinance and Administration Manager+ 32 2 679 62 [email protected]

Christine BOUDETDirector of Legal Affairs+32 2 679 62 [email protected]

Elodie CAZELLETechnical and Scientific Affairs Manager+32 2 679 62 [email protected]

Sylvie LEMOINEDirector, Technical and Regulatory Affairs+32 2 679 20 [email protected]

Blanche LERMITEExternal Affairs Manager+32 2 679 20 [email protected]

Anny MARCHALAdministrative Assistant+32 2 679 62 [email protected]

Sophie MATHIEUTechnical and Scientific Affairs Manager+32 2 679 62 [email protected]

Caroline MORGANCommunications Assistant+32 2 679 62 [email protected]

Sascha NISSENSustainability and Communications Manager+32 2 679 62 [email protected]

Gosia OLEDZKATechnical and Scientific Affairs Manager+32 2 679 62 [email protected]

Laura PORTUGALTechnical and Scientific Affairs Manager+32 2 679 62 [email protected]

Martine REBRYAssistant to Director General+32 2 679 62 [email protected]

Valérie SÉJOURNÉDirector, Sustainability and Communications+32 2 679 62 [email protected]

Laura TUCCIMEITechnical and Scientific Affairs Manager+32 2 679 62 [email protected]

Susanne ZÄNKERDirector General+32 2 679 62 [email protected]

3. A.I.S.E. secretariat team

(as at May 2013)

Glossary

ACI American Cleaning InstituteAFPSP Air Fresheners Product Stewardship ProgrammeASP Advanced Sustainable ProfileBEUC European Consumer OrganisationBPR Biocidal Products RegulationCARACAL Competent Authorities for REACH and CLPCAS Chemical Abstracts ServiceCECED European Committee of Household Appliance

ManufacturersCEFIC European Chemical Industry CouncilCESIO Comité Européen des Agents de Surfaces et

leurs Intermédiaires OrganiquesCLP Classification, Labelling and Packaging CSA Chemical Safety AssessmentCSR Corporate Social ResponsibilityCSP Charter Sustainability ProceduresDPD Dangerous Preparations DirectiveDSD Dangerous Substances DirectiveDUCC Downstream Users of Chemicals

Co-Ordination GroupEC European CommissionECHA European Chemicals AgencyECRN European Chemicals Region NetworkEEB European Environmental BureauEMAS Eco-Management and Audit SchemeERASM Environmental Risk Assessment and ManagementES Exposure ScenarioESC Environmental Safety CheckEUEB EU Eco-labelling BoardEUSES European Union System for the Evaluation of

SubstancesFORUM ECHA Forum on Enforcement (REACH) and CLPGHS Global Harmonised System (for Classification

and Labelling)GPP Green Public ProcurementHERA Human & Environment Risk Assessment on

Ingredients of Household Cleaning ProductsI&IP Institutional and Industrial ProductsIA Impact AssessmentIAQ Indoor Air Quality

ICN Industry Classification NetworkICPAIE International Cleaning Products Associations

Information ExchangeIFRA International Fragrance AssociationINCPA International Network for Cleaning Products

AssociationINDA Alliance of European Industries involved in the

Transport of Dangerous GoodsIUCLID International Uniform Chemical Information

DatabaseJRC Joint Research CentreKPI Key Performance IndicatorsLCA Life Cycle AnalysisLCI Life Cycle InventoryLSP Laundry Sustainability ProjectPCC Poison Control CenterPCE European Chemical Bureau Department of

Physical & Chemical ExposurePEC Predicted Environmental Concentration PEF/OEF Product/Organisation Environmental footprintPEG Partner Experts GroupPESR Projected Environmental Safety RatioPREP Product Resource Efficiency ProjectPSP Product Stewardship ProgrammeRA, RAR Risk Assessment, Risk Assessment Report RAC Risk Assessment Committee (REACH and CLP)RCN Risk Communication NetworkREACH Registration, Evaluation and Authorisation of

Chemicals REACH-IT REACH Information TechnologyREACT REACH Exposure Assessment Consumer ToolSCHER Scientific Committee on Health and

Environmental RisksSCP/SIP EU Action Plan on Sustainable Consumption

and Production and Sustainable Industrial Policy SDS Safety Data Sheet SME Small and Medium Sized EnterpriseSPERCs Specific Environmental Release CategoriesUNEP United Nations Environment Programme

A.I.S.E.15A Avenue Herrmann Debroux, 1160 Brussels, BelgiumTel: + 32 (0)2 679 62 60Fax: +32 (0)2 679 62 [email protected]

Our thanks go to the Turkish artist Mehmet Ali Uysal for his installation “Giant Wooden Peg” (Chaudfontaine, Belgium), for allowing us to feature his creation in the context of A.I.S.E.’s 60th anniversary and also to the Kamango family for providing the inspiration for the cover of this year’s report.*

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Documents

A.I.S.E. ACTIVITY AND SUSTAINABILITY REPORT · I 1 Welcome to the Annual Review and Sustainability Report on A.I.S.E.’s 60th anniversary year! While this report focuses on the work