ACL Installation and User Guide 2018-01-23 page 1

AirWatch Content Locker (ACL)

Installation and User Guide

Contents

Summary .................................................................................................................................................................. 1

AirWatch Content Locker .................................................................................................................................. 2

Installing AirWatch .......................................................................................................................................... 2

Install Microsoft .NET ................................................................................................................................. 4

Install AirWatch Content Locker ............................................................................................................ 5

Install Google Chrome (Optional) ......................................................................................................... 5

Using AirWatch Content Locker ..................................................................................................................... 6

Summary

Beckman Coulter Service manuals, technical bulletins, parts lists, MODs, and other files are

available through AirWatch Content Locker (ACL) platform.

Many Diagnostic service manuals are organized in a HTML format that can be viewed in a

web browser.

These instructions describe how to setup and/or use the following tools:

1. AirWatch Content Locker

2. Web browser requirements

3. Service manuals

For any problems or feedback regarding AirWatch, please contact:

ServiceManualProject@Beckman.com

For self-help, please refer to the AirWatch Troubleshooting Guide:

http://airwatchcl.beckmancoulter.com/airwatch/AirWatch_Troubleshooting_Guide.pdf

ACL Installation and User Guide 2018-01-23 page 2

AirWatch Content Locker

AirWatch Content Locker is a service support tool designed to be used by all Beckman

Coulter associates, Third Party Partners (TPPs), and trained end-user biomedical engineers.

AirWatch provides a comprehensive list of documentation and software tools that can be

downloaded, installed, and used directly from the Content Locker.

Installing AirWatch

NOTE: If you are strictly a Life Science documentation user, please refer to:

http://airwatchcl.beckmancoulter.com/airwatch/Installing%20and%20Running%20AirWatc

h%20SCL%20Field%20Service%20and%20Dealer%20Release%20Rev%20E.pdf for

instructions on installation and usage. Otherwise, for users of Diagnostic documentation,

continue with these instructions.

Connect computer to the internet to install and initialize AirWatch. If installing on a

Windows OS tablet, a keyboard will need to be connected to complete the installation as

directed. The installation may prompt to restart the computer more than once during the

process.

1. Download the AirWatch installer package using the link below.

http://airwatchcl.beckmancoulter.com/airwatch/AirWatch.Install.exe (7 Mb)

IMPORTANT NOTE: Windows is proven to work on Windows 7 and above. For

Windows 7, AirWatch requires Service Pack 1 (SP1) for proper operation. To

determine whether SP1 is installed, click Start > Computer > System Properties.

ACL Installation and User Guide 2018-01-23 page 3

If you do not have SP1 installed, it is available from Microsoft here (English Version):

http://windows.microsoft.com/en-US/windows7/install-windows-7-service-pack-1

2. When a link is clicked, the following window appears (in IE 11).

It is recommended to Save the setup and run it from a familiar place on the

computer’s hard drive in case there is a need to re-run at some point:

3. Once the file has downloaded, open the folder, then right-click the setup file and

select “Run as administrator”.

4. After the setup start is confirmed, the installation files will be quickly extracted and

the AirWatch Install Assistant batch file will be launched to provide guidance

through the required setups.

ACL Installation and User Guide 2018-01-23 page 4

Before going forward, a few important details that may be required later:

• The install files have been extracted to the folder: C:\AirWatch~Install~Files.

• If the installation process needs to be stopped and resumed at some point, go

to the C:\AirWatch~Install~Files folder and run the batch file

“AirWatch.Install.bat”.

• When the batch file launches a program, it will pause in its execution until that

program terminates. It may take several seconds for the batch file to become

active again. When the batch file becomes active, it will display the message

“Press any key to continue…”

Install Microsoft .NET

Install Microsoft .NET 4.5 for Windows 7/8 machines (Windows 10 comes with .NET

4.5).

Follow the directions in the .NET installation.

If the correct version of Microsoft .NET is already installed, the .NET installation can be

skipped by selecting the Install AirWatch choice.

ACL Installation and User Guide 2018-01-23 page 5

Install AirWatch Content Locker

Note: Some Windows 7 machines may produce an error when the setup file is run

due to certain access settings. If an error occurs, when trying to install from the

batch file, go to the C:\AirWatch~Install~Files folder and right click on

“AirWatch Content Locker 1.8.1.0.exe” and select: “Run as administrator.”

NOTE: Once the AirWatch ACL installation completes, the application is ready for

general usage. However, if Diagnostic service manuals are required for use,

uncheck the Launch AirWatch Content Locker box at the installation process and

continue with the installation of Google Chrome. Otherwise, skip down to the

Using AirWatch section.

Install Google Chrome (Optional)

NOTE: Google Chrome is known to provide the best experience when accessing

Diagnostic manuals.

The Chrome setup downloads the latest version from the internet and installs it. When

the installation completes, Chrome will open. If prompted to log into Google, it is not

required.

Note that Chrome will become the default browser, which is not required for using the

Diagnostic service manuals. The default browser can be set to whichever is preferred

by the user or company policy.

ACL Installation and User Guide 2018-01-23 page 6

Using AirWatch Content Locker

1. To start AirWatch, select the program icon from the Windows desktop or Start

menu. NOTE: You must be connected to the internet the first time you attempt to

log in after installation.

2. Click the Change Server button and make certain the Server URL and Group ID is:

https://ds274.awmdm.com/DeviceServices

Beckman

Click Next button.

If you receive an error message at this point, you either do not have an internet

connection, or there is may be other network or firewall issues. Refer to the “Log

in” section of AirWatch Troubleshooting Guide for further details:

http://airwatchcl.beckmancoulter.com/airwatch/AirWatch_Troubleshooting_Guide.pdf

ACL Installation and User Guide 2018-01-23 page 7

3. Login. Beckman Coulter associates will use their Windows user name and password

(“global\” domain is not required to be entered). Non-Beckman Coulter users will

enter the email address their welcome message was sent to and the password

provided within.

4. In the bottom-right corner is the sync status: Two circling arrows

means that AirWatch is syncing. The time it takes AirWatch to sync will be

dependent on the connection speed to the AirWatch server. It could take a few

minutes to sync a new installation and obtain the database of all available

documentation.

5. The green light indicates that syncing is complete.

Documentation configured to be automatically pushed to the user will beginning

downloading after the sync completes.

6. AirWatch will open into the “Featured Content” view. Find the file AirWatch User

Guide – Dx Edition. This document will be automatically pushed to all Diagnostic

users.

7. Wait until the icon becomes a green checkmark .

8. Congratulations! You have installed AirWatch and are now ready to learn about

AirWatch Content Locker operation in more detail. Double-click the AirWatch User

Guide – Dx Edition to open and read.