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Oliver Dlouhy, Founder & CEO Shanghai, China 18 th Oct 2017 Airline Distribution Conference

Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

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Page 1: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Oliver Dlouhy, Founder & CEO

Shanghai, China 18th Oct 2017

Airline Distribution Conference

Page 2: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Content

1. PRODUCT INTRO

2. VI BENEFITS FOR AIRLINES

3. ABOUT KIWI.COM

Page 3: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Virtual interlining

Ryanair

KLMFrontie

r

JetstarAirAsia

Page 4: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Interline set up

Customer search

Booking

Transfer

Connection guarantee

Bag

Standard interlining

Up to one year airline negotiation

Instant

GDS / Airline web

Kiwi.com + 2,000 affiliatepartners, airlines websitesone PNR 1 booking, multiple PNR’s

Transit zone,depending on airport

Airside / Landside /Re-Check, visa info provided

Airline Kiwi.com

Checked through Re-check

Standard interlining vs. Virtual interlining

Page 5: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Search

Post-booking support

Payment

Booking

Boarding pass

Missed flight insurance

Checked bag

DIY Self-transfer

Time consuming All airlines in one search

Individually for every flight

Whole booking

Multiple payments, fees One payment

Multiple bookings One transaction

Manually on-line, offline

Automatically

Not protected Protected

Re-check Re-check

Improved customer experience

Page 6: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Kiwi.com airline content flow

Page 7: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

• Global Scale

• 700+ airlines LCC + FSC

• Number of flight combinations: 15 Billion

• All possible connections up to 2 stopovers created

• Number of city pairs: 5 Million

• Data set size: 16TB cached

Kiwi.com data capability

Page 8: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Every virtually interlined itinerary is covered and guaranteed to get the traveller

to their final destination.

Schedule changes Flight cancellations Flight delays

Kiwi.com Guarantee

Page 9: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Content

1. PRODUCT INTRO

2. VI BENEFITS FOR AIRLINES

3. ABOUT KIWI.COM

Page 10: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Benefits for the airlines

Access beyond online network Dealing with distressed inventory /Network impairment

Unlimited O&D connectivityoffered at airline website

1. 2. 3.

Page 11: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Standard Interline & Code Share Agreements give access to 5-20 destinations to feed long-haul flights.

Online destinations

Page 12: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

LCC feeds from 100+ destinations

Offline destinations - Feeding

Page 13: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Network balancing – Increased catchment area

MU PVG - PRG flight has been virtually interlined with more than 20 european destinations in 2016.

Page 14: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Destinations beyond Wow air’s network.

Unlimited offline destinations

Reykjavik (KEF)

Shanghai (PVG)

Page 15: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Customised search filters

• airlines

• routes

• regions

• additional parameters

possible

Search filter example to utilise Wow air’s network

Page 16: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

1. Customer searches at Wowair.is 2. Finds a virtually interlined flight

returned by Kiwi.com Search API

3. Pays at Wowair.is(Wowair being merchant of

record)

4. Airline calls Kiwi.com Booking API

5. Kiwi.com books all the legs (incl. Airline) itself

and returns a Super PNR for the whole itinerary

White-label powered flow

Page 17: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Content

1. PRODUCT INTRO

2. VI BENEFITS FOR AIRLINES

3. ABOUT KIWI.COM

Page 18: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Kiwi.com current facts and figures

Global OTA with unique virtual interlining technology (developed in-house) successfully operating for five years on the market and serving customers from all countries across the globe.

305m €Gross sales in 2016

495m €Gross sales inQ1 - Q3 2017

6.000+Virtually interlineditineraries sold per

day

18.000+Seats sold per day

Page 19: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Global presence – 11 offices worldwide

1400+Talented employees worldwide

Kiwi.com core employees: Brno, Prague,

Barcelona

Outsourced partners: Bratislava, Belgrade, Dalian, Durban, Kiev, Manila, Split, Suva

Page 20: Airline Distribution Conference - TravelDaily · Jetstar AirAsia. Interline set up Customer search Booking Transfer Connection guarantee Bag Standard interlining Up to one year airline

Jakub SkopecEmail: [email protected]

Phone Number: +420 725 960 075

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