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Air Education and Training Command Air Education and Training Command I n t e g r i t y - S e r v i c e - E x c e l l e n c e Sustaining the Combat Capability of America’s Air Force Maintenance Training Maintenance Training Brig Gen Arthur J. Rooney, Jr. 28 Oct 2003

Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Page 1: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

Air Education and Training CommandAir Education and Training Command

I n t e g r i t y - S e r v i c e - E x c e l l e n c e

Sustaining the Combat Capability of America’s Air Force

Maintenance TrainingMaintenance Training

Brig Gen Arthur J. Rooney, Jr.28 Oct 2003

Page 2: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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• The 82d Training Wing — creating “Combat Capability”

• High Fidelity Maintenance Trainers

• Delivering Training at the Point of Need (FTDs)

• Contractor Field Support

• Modernization of Naval Maintenance Concepts

Overview

Page 3: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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• Sheppard courses produce 100% of AF maintenance graduates

• NPS avg daily student load = 5,000

• Total students at Sheppard = 9,000

• 46 geographically separated units around the world

• Students at GSU’s = 3,000

• FY03 graduates = 61,000

82d Training Wing

Page 4: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Technical Training

BMT Trained Airmen Mission Ready Airmen

Faculty and Staff

Trainers Students

Classrooms

Initial Skills Training

Page 5: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Initial Skills Training

• Maintenance career fields access18,000 students in FY03

• High School graduates• Limited technical expertise

• 63 initial skills courses provided• Weapons/Munition Career Fields• AGE Career Field• Avionics Career Field • Crew Chief Career Field• Egress/E&E/Hyd Career Fields

• Courses developed from U&TW inputs• Career Field Manager/MAJCOM Functionals drive requirements• Course length dictated by specialty training standards

Page 6: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Initial Skills Training

• Motivated Instructor Cadre• 980 instructors assigned• Average grade E-5/GS-09• 94% with associates degree

• Teaching accredited CCAF courses

• Utilize Ground Instructional TrainingAircraft… 88 assigned at Sheppard

• Initial weapon system exposure• Load realistic munitions• Perform actual TO requirements

• Incorporating latest technology into the classrooms• Increasing student task/knowledge retention

Page 7: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Meeting the Challenge

• Create the Synergy… Training Operations

• Build Infrastructure Support… Facility Plans

• Technology Crosstells… Tech Expo

• Partnership with Industry… Sharing Ideas

• Continuous Improvements Across Training• Transforming Classrooms• Streamlining Processes• Incorporate Six Sigma

Page 8: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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• Wing Training Operations• Single focal point for policies, programs & issues• Realigned duplicate functions from 4 tech training groups

• Innovative education and training programs• Dorm utilization• Capacity oversight• Learning Development Center• Production metrics

• Future programs:• Technology leveraging• Unified military training policy• Military training “stan-eval”

Focus on Synergy

Page 9: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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New Facilities• Constructing 8 pipeline dorms – 600 beds each

• Project 8,400 bed spaces without triple bunking by 2010• New dining facility

• Capable of seating 1,500 students

• Upcoming construction projects:• Training student support facility• Trainer maintenance & development facility• F-22 Training facility

• Looking ahead to support Joint Strike Fighter training

Page 10: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Technology Showcase• Technology Exposition – Oct 03

• Advanced Technology Council, Inc.• Raise awareness, exchange ideas, build relationships• Over 40 Vendors and 600 visitors

• Local schools and industry• MSU, Vernon, Wayland Baptist,

public schools, BCI, mayor, city council, judges, etc.

• “Best Tech Expo we’ve had in seven years”

Page 11: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Expanding Partnerships

• Union Pacific Railroad – technology benchmark

• Univ of N. Carolina at Wilmington – courseware sharing

• Naval Aviation Technical Training Center

• Midwestern State University – intern program

• Auburn University – courseware sharing

Page 12: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Classroom Transformation

• Future: Transform training to state-of-the-art digital world• Interactive 3D computer animations

• Training time reduced - failure rates down

• F-15E virtual reality provides faster, better, cheaper training• Potential for expansion: B-2, F-117, and F-22

• Challenge: Keep pace with global technology revolution• Teaching Nintendo generation with 20th century techniques• Student difficulty grasping skills taught in traditional settings

Page 13: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Streamlining the Process• Fighter Crew Chief Commons course – 19 days

• Reduced course by 4 days - decrease “Cold” training

• U&TW drove streamlined track training:A/C Old New Tot DeltaF-16 71 65 - 10F-15 71 55 - 20A-10 63 54 -13

• Shift in philosophy• Emphasize hands-on “Hot” training• More relevant training for specific MDS

• Put airmen on the flight line faster (create Combat Capability!)

Page 14: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

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Six Sigma Improvement• Fact based decision making• AGE Course

• 34% washback rate• Blks 7 & 8 = 33% of failures

• Analysis• Too much info in blks 7 / 8• Course structure• Instructor inconsistency

• Transformation• Restructure course: 14 to 17 blks• Progressive flow: fundamentals, hands-on, servicing• Instructor mentoring / cross tell• 3-D animated technology insertion

• Impact: “attrition rate reduced by 18%-saved $187K”

Attrition Rate

9.81%

8.61%

6.48% 6.42%

4.90%4.04%

3.50% 3.21%2.76%

2.29% 1.98%

0.92%0.50% 0.49%

0.00%

2.00%

4.00%

6.00%

8.00%

10.00%

12.00%

7 8 6 2 9 14 13 1 5 3 11 4 12 10

Block Number

Page 15: Air Education and Training Command - SAE InternationalSix Sigma Improvement • Fact based decision making es•AGr CEuo • 34% washback rate • Blks 7 & 8 = 33% of failures •

Sustaining the Combat Capability of America’s Air Force

I n t e g r i t y - S e r v i c e - E x c e l l e n c e