Aims of the class (ciljevi časa)

• Unit 6: Retailing (šesta lekcija: maloprodaja),

First Insights into Business (Longman), str. 56

• The, an, Ø - određeni i neodređeni članovi;

izostavljanje člana

SUPERMARKET

RETAIL OUTLET

CONSUMER

mail-order catalogues

WHOLESALER

MANUFACTURER

Listening to the Key vocabulary. Track 39.

Unit 6. Retailing

RETAILING

SERVICES RETAILER

MARGIN

DEPARTMENT STORE

Internet TV shopping channels

Unit 6. Retailing

• The ways in which we can buy goods are:

by the Internet (via the Internet), by TV

shopping channels or mail-order

catalogues.

• to sell goods wholesale (prodavati robu

na veliko)

Key vocabulary cloze.

• Retailing is the provision of goods or _____________ to the customer. _____________ buy goods directly from the _____________ or from a _____________ (the middleman), and make their income from the ____________________, or difference, between the price they pay for the goods and the price they sell the goods at to the _____________.

• A ____________________ is the place where customers can purchase goods, for example a supermarket or a _________________.

• Nowadays, many customers are shopping from home: shopping by the ____________________, TV shopping channels or mail-order catalogues is becoming very popular.

services Retailers

manufacturer wholesaler margin

consumer retail outlet

department store

Internet

• Fill in the gaps with the words given in box below.

retail outlet; wholesaler; consumer; margin; department store; Internet; services; retailers; manufacturer

First Insights into Business (Longman), str. 56

Retail outlets and direct selling methods

• chain stores • e-commerce • hypermarkets

• mail order companies • warehouses • cold calling • door-to-door selling • telesales staff

• retail outlets owned by the same company and trading under the same name.

• telephoning someone who is not expecting your call but whom you think might buy your product.

• going from one house to another, knocking on doors.

• selling over the Internet. • large out-of-town stores selling a

huge range of goods. • personnel who sell by telephone. • large buildings full of goods. • companies which specialize in

selling goods through a catalogue.

• Match the types of retail outlet and selling methods with the correct definition.

Cross-cultural comparison

• In 2011, British people spent £68.2 billion buying goods through The Internet.

• Discuss these questions.

1. Do people in Serbia shop from home? 2. What effect does home shopping have on shops? 3. Give one advantage and one disadvantage of shopping

on the Internet.

Vocabulary: Containers

Answers to Containers

Containers – gap fill

bottle

jar

tin packet

jug

carton box

can tube

tub

Countable & uncountable nouns revisited

• As a quick reminder, which of these nouns are countable and which are uncountable: shop, computer, product; information, advice, shopping?

• shop, computer, product (countable nouns=brojive imenice) • information, advice, shopping (uncountable nouns=nebrojive

imenice) • Are the sentences correct? a. An information in your file is correct. b. A piece of information is considered valueless if, after receiving it,

things remain unchanged. c. Information is a precious commodity in our computerized world. d. The information in your files is correct. • The correct sentences are b. c. d. • Uncountable nouns never take the indefinite article (a or an). Uz

nebrojive imenice nikada ne stoje neodređeni članovi (a, an).

Definite, indefinite, zero articles

• Teorija o određenim i neodređenim članovima; izostavljanje člana, str. 20-21, knjiga Engleski poslovni jezik

• the definite article (the), • the indefinite article (a or an), • the zero article (when we don't use a, an or the).

• ____ first; ____ north; ____ rich, ____ poor; ____ most expensive; • ____ headline from ____ Wall Street Journal says it all: ‘Use More Expressive

Words!’; ____ New York Times; • “TWO decades ago the area south of ____ River Thames in ____ London,

mostly full of warehouses and offices, was a quiet patch.” • ____ week = per week • ____ UK, ____ EU; • „What ____ wonderful world!“, …such ____ nice person • I am ____ university /junɪvərsəti/professor. She is ____ economist. • at ____ office, on ____ foot; to have ____ dinner • ____ Time is money.

the the the the the The the

The

a

a The The

a Ø Ø

Ø

an Ø

a

the Ø

Ubacite član a, an, the ili Ø na odgovarajuća mesta u rečenicama.

• Engleski poslovni jezik, zad. 52, str. 86-87 I am from Winchester, Hampshire. Winchester is ___ city in ___ United Kingdom. I live in ___ town called ___ Taunton which is on ___ River Tone. I live in ___ house in ___ quiet street in the countryside. ___ street is called "Hudson Street" and ___ house is old - more than 100 years old! I am ___ English lecturer at ___ college near ___ centre of ___ town. I like ___ books, music and ___ taking photographs. I usually have ___ lunch at college. I usually go ___ home by ___ car. We have all kinds of food in ___ England. I like ___ Polish food very much. Sometimes, I go to ___ Polish restaurant in Bath. ___ restaurant is called "Magda's". ___ Polish food is delicious!

a a

the Ø the

a a The the

an a the the

Ø Ø Ø Ø

Ø Ø Ø

Ø

a The