Aims at establishing an ICT based environment whereby an international network of institutions/ teachers/ students provides a setting for students to carry

aims at establishing an ICT based environment whereby an international network of institutions/ teachers/ students

provides a setting for students to carry out realistic transactions and negotiations between virtual business

enterprises. It also provides a platform for practicing business English communication skills, ICT skills and for

enhancing students’ ICC skills. Based on an integrated skills approach and process learning methods, the CCBC teaching

module - a cross-curricular teaching module - leads the students through near real-life assignments, intertwining business English, Call, ICC with business communication

insights.

Cross-Cultural Business Communication

The CCBC project

The CCBC Project structure

OBJECTIVES

To set up an international network of institutions/teachers/students

To develop the CCBC teaching module including BE, ICC, CALL

To develop the CCBC Student’s Book and Student’s Portfolio

To refine the application of the CCBC Web page (Forum, DLE)

To refine teaching methods & develop the CCBC Trainer’s Portfolio

The CCBC Project Coordination

Piloting of teaching materials and methods, evaluation

DP IU SB SL EI MS & IH NI AN TG I O N

WP 1

WP2/I

WP2/II

WP 3

WP4

The CCBC Project 1st

Phase

Partner Timing

Oct 01- April 02 Meetings

May – Sept 02

UP - FHS Coordination Bled Coordination

Testing Network &Teaching Methods

Plymouth CCBC Syllabus, Framework, Units 2, 5,13,14, Self-assessment Grid, CCBC Portfolio

SHSWG Gropiusring

Student’s, Trainer’s Guidelines

BHAK Wien 13 Testing Network &Teaching Methods

Bled CCBC PortfolioUnit 4, 7, 9Plymouth

BU – ES Bled Unit 6, 9

Plymouth

TT Testing Network &Teaching Methods

Bled CCBC Module, Self- assessment Grid,Unit 1, 8, 11Plymouth

UL – EF Testing Network &Teaching Methods

Bled Unit 2, 3, 5, 10, 11

Plymouth

ITC G. Marchetti Testing Network &Teaching Methods

Bled Distance learning exercisesUnit 5, 10Plymouth

ZHS Winterthur Testing Network &Teaching Methods

Bled Unit 1, 8, 12

Plymouth

UP - FPP Website administration Bled

BSSSS Testing Network &Teaching Methods

Plymouth Unit 2, 6, 12

UO – EF Testing Network &Teaching Methods

Additional materials revision

The CCBC Project 2nd Phase

Partner Timing Oct 02 – May 03 Meetings June – August 03 Dissemination

UP - FHS coordination Tallinn Coordination & administration coordination

Materials Revision Koper Materials revision & refinement IATEFL Brighton

LdV Brussels Piloting

SHSWG Gropiusring

Testing Teaching Approach

BHAK Wien 13 Testing Teaching Approach Tallinn IATEFL Brighton

Koper Locally

BU – ES Piloting Tallinn Trainer’s Portfolio locally

Testing Teaching Approach Koper

TT Materials Revision Tallinn Materials refinement & formatting locally

Group coordination KoperTesting Teaching Approach

UL – EF Group Coordination Tallinn Unit 3 IATEFL Brighton


ITC G. Marchetti CCBC Forum locally

Testing Teaching Approach Koper IATEFL Brighton

ZHS Winterthur Testing Teaching Approach locally

UP - FPP Website administration Koper

BSSS Testing Teaching Approach locally

UO – EF Piloting Koper BC - ELTeCS

Testing Teaching Approach

ASE Piloting Tallinn Copy-right administration locally

Testing Teaching Approach Koper IATEFL Brighton

UP – FM Piloting Tallinn Unit 6, 8 BC - ELTeCS


The CCBC Project 3rd Phase

Partner Sept - Nov 03 Nov 03 – Jan 04 Publishing

UP - FHS coordination coordination

Group coordination Piloting CCBC Student’s Portfolio, Student’s Book

BHAK Wien 13 Transaction testing Piloting CCBC Student’s Portfolio

Tutoring

BU – ES Group coordination Piloting

TT Group coordination Piloting

Revision & formatting

Tutoring

UL – EF Transaction testing Piloting

ITC G. Marchetti Group coordination Piloting DLE

CCBC Forum administration

UP - FPP Website administration DLE, CCBC Best Production

BSSS Transaction testing Piloting

UO – EF Transaction testing Piloting Dissemination compilation

ASE Transaction testing Piloting - coordination

Tutoring

UP – FM Transaction testing Piloting

CSA Revision & proofreading Piloting

Transaction testing

FHS Koblenz Transaction testing Piloting Book of Articles

KUT Transaction testing Piloting

UL – FPP, SloveniaRoman Starin

engineerWEB MASTER

since1999

BHAK WIEN 13Auatria

Mag.Inge KochPARTNER

since1999

BSSS, IndiaDr.Jagtar Chawla

PARTNERsince1999

UL – EF, SloveniaZenja Kansky

Rozman, M.Sc.PARTNER

since1999

TT Tallin, EstoniaMari Uibo, M.Phil.

PARTNERsince2000

GS Godolo, HungaryRoxane Cser, prof.

PARTNERParticipating1999-2001

HS GropiusGermany

Gary McManamaprof.

PARTNERParticipating 1999 -2003

BUES, HungaryDr.Tunde Dokos


BUES, HungaryReka Jablonkay

M.Phil.PARTNER

since2002

UZ – EF, CroatiaDr.Visnja Spiljak


UO – EF, CroatiaLjerka Rados, prof.

PARTNERsince2000

BHAK WIEN 13, AustriaMag. Monika Reismueller

NW MEMBERsince 2003

ITC Marchetti,ItalyAntonella Pedretti

ProfPARTNER

since2000

TT- KuressaareCollege,EstoniaRiia Nelis, prof.

NW MEMBER since 2003

ZWH SwitzerlandTessa Murter, prof.


UP – FM, SloveniaSilva Bratoz, M.Sc.

PARTNERsince2002

ASE, RomaniaAnca Codreanu

M.Phil.PARTNER

since2001

ASE, Romania,Dr. Georgeta Ghiga

NW MEMBER since2003

ASE, RomaniaEstera RomeliaStanus, M.Phil.NW MEMBER since 2003

KTU - FH, LithuaniaDr.Vilmante Lubiniene

NW MEMBERsince 2003

FHS Koblenz, GermanyDr. Laurent Borgmann

PARTNERsince 2003

Ceram SophiaAntipolis, France

Gillian Rosner, prof.PARTNER

since 2003

ZWHSwitzerland

Nick Bell, MAPARTNER

Participating2000-2003

The CCBC partnership

UP – FHSNeva Cebron, M.Phil.

COORDINATIORSince1999

Transactions 2001/02

Group Coordinator

UP – FHS (Slovenia), Neva Cebron

sells to TT (Estonia), Mari Uibo

BHAK Wien 13 (Austria), Inge Koch

TT (Estonia), Mari Uibo sells to UP – FHS (Slovenia), Neva Cebron


BSSSS (India), Jagtar Chawla sells to UP – FHS (Slovenia), Neva Cebron

TT (Estonia), Mari Uibo

BHAK Wien 13 (Austria), Inge Koch sells to UO – EF (Croatia), Ljerka Rados

BSSSS (India), Jagtar Chawla

UO – EF (Croatia), Ljerka Rados sells to BSSSS (India), Jagtar Chawla

ZHS Winterthur (Switzerland), Nick Bell

UL – EF (Slovenia), Zenja Kansky Rozman sells to UO – EF (Croatia), Ljerka Rados

ZHS Winterthur (Switzerland), Nick Bell

ZHS Winterthur (Switzerland), Nick Bell sells to UL – EF (Slovenia), Zenja Kansky Rozman

ITC G. Marchetti (Italy), Antonella Pedretti

BU – ES (Hungary), Tunde Dokos sells to SHSWG Gropiusring (Germany), Gary McManama

UL – EF (Slovenia), Zenja Kansky Rozman

SHSWG Gropiusring (Germany), Gary McManama sells to BU – ES (Hungary), Tunde Dokos

ITC G. Marchetti (Italy), Antonella Pedretti

ITC G. Marchetti (Italy), Antonella Pedretti sells to SHSWG Gropiusring (Germany), Gary McManama

BU – ES (Hungary), Tunde Dokos

Group Coordinator


sells to UO – EF (Croatia), Ljerka RadosASE (Romania), Anca Codreanu

buys from UP – FHS (Slovenia), Neva CebronBSSSS (India), Jagtar Chawla

ASE (Romania), Anca Codreanu sells to UP – FHS (Slovenia), Neva Cebron BHAK Wien 13 (Austria), Inge Koch

buys from UO – EF (Croatia), Ljerka RadosTT (Estonia), Mari Uibo

BSSSS (India), Jagtar Chawla sells to BHAK Wien 13 (Austria), Inge KochTT (Estonia), Mari Uibo

buys from UP – FHS (Slovenia), Neva CebronUO – EF (Croatia), Ljerka Rados

BHAK Wien 13 (Austria), Inge Koch sells to UO – EF (Croatia), Ljerka Rados UP – FHS (Slovenia), Neva Cebron

buys from BSSSS (India), Jagtar ChawlaASE (Romania), Anca Codreanu

UP – FHS (Slovenia), Neva Cebron sells to BSSSS (India), Jagtar Chawla TT (Estonia), Mari Uibo

buys from BHAK Wien 13 (Austria), Inge Koch ASE (Romania), Anca Codreanu

UO – EF (Croatia), Ljerka Rados sells to ASE (Romania), Anca CodreanuBSSSS (India), Jagtar Chawla

buys from BHAK Wien 13 (Austria), Inge KochTT (Estonia), Mari Uibo

Transactions 2002/03 – Group 1

Transactions 2002/03 – Group 2Group Coordinator

UL – EF (Slovenia), Zenja Kansky Rozman

sells to ZHS Winterthur (Switzerland), Nick BellITC G. Marchetti (Italy), Antonella Pedretti

buys from BU – ES (Hungary), Reka JablonkaiSHSWG Gropiusring (Germany), Gary McManama

ZHS Winterthur (Switzerland), Nick Bell sells to UL – EF (Slovenia), Zenja Kansky RozmanITC G. Marchetti (Italy), Antonella Pedretti

buys from UP – FM (Slovenia), Silva BratozBU – ES (Hungary), Reka Jablonkai

ITC G. Marchetti (Italy), Antonella Pedretti sells to UL – EF (Slovenia), Zenja Kansky RozmanZHS Winterthur (Switzerland), Nick Bell

buys from UP – FM (Slovenia), Silva BratozSHSWG Gropiusring (Germany), Gary McManama

UP – FM (Slovenia), Silva Bratoz sells to BU – ES (Hungary), Reka JablonkaiSHSWG Gropiusring (Germany), Gary McManama

buys from ZHS Winterthur (Switzerland), Nick BellITC G. Marchetti (Italy), Antonella Pedretti

BU – ES (Hungary), Reka Jablonkai sells to UP – FM (Slovenia), Silva BratozSHSWG Gropiusring (Germany), Gary McManama

buys from UL – EF (Slovenia), Zenja Kansky RozmanZHS Winterthur (Switzerland), Nick Bell

SHSWG Gropiusring (Germany), Gary McManama sells to UP – FM (Slovenia), Silva BratozBU – ES (Hungary), Reka Jablonkai

buys from UL – EF (Slovenia), Zenja Kansky RozmanITC G. Marchetti (Italy), Antonella Pedretti

Transactions 2003/04 – Fast Track 1 & 2Group Coordinator

BU – ES (Hungary), Reka Jablonkai

sells to UL – EF (Slovenia), Zenja Kansky Rozman

buys from FHS Koblenz (Germany), Laurent Borgmann

UL – EF (Slovenia), Zenja Kansky Rozman sells to BU – ES (Hungary), Reka Jablonkai

buys from FHS Koblenz (Germany), Laurent Borgmann

FHS Koblenz (Germany), Laurent Borgmann sells to BU – ES (Hungary), Reka Jablonkai

buys from UL – EF (Slovenia), Zenja Kansky Rozman

Group Coordinator


sells to CSA (France), Gillian Rosner

buys from UP – FM (Slovenia), Silva Bratoz

UP – FM (Slovenia), Silva Bratoz sells to TT (Estonia), Mari Uibo

buys from CSA (France), Gillian Rosner

CSA (France), Gillian Rosner sells to UP – FM (Slovenia), Silva Bratoz

buys from TT (Estonia), Mari Uibo

Transactions 2003/04 – Mellow Track Group Coordinator

UP – FHS (Slovenia), Neva Cebron

sells to ASE (Romania), Estera Romelia Stanus

KUT (Lithuania), Vilmante Liubiniene

buys from ASE (Romania), Gigi Ghiga

BSSSS (India), Jagtar Chawla

ASE (Romania), Gigi Ghiga sells to UP – FHS (Slovenia), Neva Cebron


buys from BSSSS (India), Jagtar Chawla


BSSSS (India), Jagtar Chawla sells to UP – FHS (Slovenia), Neva Cebron

ASE (Romania), Gigi Ghiga

buys from ASE (Romania), Estera Romelia Stanus


ASE (Romania), Estera Romelia Stanus

sells to BSSSS (India), Jagtar Chawla


buys from UP – FHS (Slovenia), Neva Cebron


KUT (Lithuania), Vilmante Liubiniene sells to ASE (Romania), Gigi Ghiga


buys from UP – FHS (Slovenia), Neva Cebron


BHAK Wien 13 (Austria), Inge Koch sells to BSSSS (India), Jagtar Chawla


buys from ASE (Romania), Gigi Ghiga


Transactions 2003/04 – Star Track

Group Coordinator

ITSC G. Marchetti (Italy), Antonella Pedretti

sells to BHAK Wien 13 (Austria), Monica Reismueller

KC TT (Estonia), Riia Nelis

buys from ASE (Romania), Anca Codreanu

UO – EF (Croatia), Ljerka Rados

BHAK Wien 13 (Austria), Monica Reismueller sells to ITC G. Marchetti (Italy), Antonella Pedretti


buys from ASE (Romania), Anca Codreanu


ASE (Romania), Anca Codreanu sells to ITC G. Marchetti (Italy), Antonella Pedretti

BHAK Wien 13 (Austria), Monica Reismueller

buys from KC TT (Estonia), Riia Nelis


KC TT (Estonia), Riia Nelis sells to ASE (Romania), Anca Codreanu


buys from ITC G. Marchetti (Italy), Antonella Pedretti


UO – EF (Croatia), Ljerka Rados sells to ASE (Romania), Anca Codreanu


buys from ITC G. Marchetti (Italy), Antonella Pedretti


The CCBC Syllabus Plan

INTRODUCTIONS- students, institutions, countries

Raising intercultural awareness & Compilation of geo-political data

Setting up a virtual company: assignment of responsibilities and markets

Developing a company profile, designing a logo and an advertisement

Transaction chain via email: enquiry, offer, order… complaint, adjustment

Business meetings, negotiations, telephoning, presentations

Compilation of a business report and intercultural observations

Formal/Informal registers

Text processing Team buildingGiving – getting

information

Stereotypes &Cultural identities

BE as“lingua franca”

Search engines& CCBC Forum

National symbols & currencies

Titles &positions

Company structureTypes of

businessesICC E-mailing

Specialist vocabulary

HTML applications

Company’s Vision & Mission

Market research Foreign markets

CCCCC principles

Layout & structure of a business letter

Trade terms & conditions

Electronic dictionaries& model letters

collocations

Specialist vocabulary

Types ofmeetings

Negotiatingstyles

Agendas &minutes

Business etiquette

Structure of reports

Feedback &evaluation

Translation strategies

Tables, charts,graphs

Structure ofpresentations

ICT skills for presentations

Rhetoricpatterns

Documents

Aims at establishing an ICT based environment whereby an international network of institutions/ teachers/ students provides a setting for students to carry