Air Force Personnel Center

Aim High:

Interpreting Air Force

Accountability &

Assessment Practices for

Higher Education

Professionals

Brian Angell

Chief, Personnel Readiness Cell, DAF

Jess Miller

Director, Global Risk & Safety, UT Austin

One Team, One Family, One Mission … Taking Care of Airmen 22

Overview

Air Force Personnel Accountability & Assessment System

(AFPAAS): What, When, Why

Capabilities

Demonstration

Assessments

Reporting

Installation Perspective

Benchmarking Applications

Key Takeaways

Recent Real-world Events

Questions

One Team, One Family, One Mission … Taking Care of Airmen 33

What is AFPAAS

The U.S. Air Force Personnel Accountability and Assessment

System (AFPAAS) standardizes a method for the Air Force to

account, assess, manage, and monitor the recovery process for

airmen and their families affected and/or scattered by a wide-

spread catastrophic event.

The AFPAAS provides valuable information to all levels of the Air

Force chain of command, allowing commanders to make

strategic decisions which facilitate a return to stability.

One Team, One Family, One Mission … Taking Care of Airmen 44

When is AFPAAS Used?

In response to:

Natural or man-made

disaster…

Event that is catastrophic

in nature…

Potential for wide spread

injury or death to Airmen

and families

One Team, One Family, One Mission … Taking Care of Airmen 55

When is personnel accountability

required?

Personnel accountability is directed by the Joint Staff or

Headquarters Air Force (HAF)

Codified in the following resources:

DoDI 3001.02, Personnel Accountability in Conjunction with

Natural or Manmade Disasters (3 May 2010)

CJSCM 3150.13C, Joint Reporting Structure – Personnel

Manual (10 Mar 10)

AFI 36-3803, Personnel Accountability in Conjunction with

natural Disasters or National Emergencies (21 Dec 10)

Can also be requested at the discretion of the installation

commander

One Team, One Family, One Mission … Taking Care of Airmen 66

AFPAAS and Readiness

AFPAAS supports Air Force family readiness

Enables ability to self account & self assess

Links personnel accountability & self-assessment

Provides affected airmen & families with case managers

Connection to support, services, programs

One Team, One Family, One Mission … Taking Care of Airmen 77

AFPAAS

Installation’s Unit

Control Center

Accountability

Database of

AF Personnel

in Affected

Area

Members Options:

Log into

AFPAAS

(https://afpass.af.mil)

Report to

Unit Control Center

Call Personnel

Readiness Cell:

1 (800) 435-9941

• Leadership Assessment

• Event Management

• Total Force

Accountability

• Family Assessment

• Case Management

• Resource Library

AFPAAS System

ComponentsCrisis

Disaster

DoD directed system accountability tool

Designed for natural and manmade disasters

One Team, One Family, One Mission … Taking Care of Airmen 88

Data Source - Defense Manpower Data Center (DMDC):

Periodic refreshes every 48 hours starting July 10

DOD event baseline data for affected personnel:

Airman and family data can be updated/maintained in

AFPAAS (for event purposes)

Data updates are not pushed back to DMDC

If an Airman’s default information isn’t correct, AFPAAS

updates will fix the short term, but the data source will need

to be fixed afterwards

Travel-related systems do not feed into AFPAAS, but units

can pull rosters to assist with accountability during events

Where Does AFPAAS

Data Come From?

One Team, One Family, One Mission … Taking Care of Airmen 99

Ability to account for Total Force Airmen/family members

For overseas events, can also account for contractors

Captures accountability and immediate needs data more

efficiently

Empowers Airmen and family members to account and

assess for themselves

From any computer; web-based system

Can declare a displaced/safe haven location at any point in

the emergency

Why AFPAAS

One Team, One Family, One Mission … Taking Care of Airmen 10

Bottom Line

AFPAAS: Three Step Process

• Account: “How Are You”?

• Verify and update displaced / safe haven

location: “Where Are You”?

• Complete an assessment relating to the emergency

•“What do you Need Right Now?”

User-friendly and easy-to-use system takes only moments

One Team, One Family, One Mission … Taking Care of Airmen 1111

AFPAAS Demonstration

Login

One Team, One Family, One Mission … Taking Care of Airmen 12

Step 1. Self-Account for Event

12

• Choose an accounting status for the event

• Click the Save button

One Team, One Family, One Mission … Taking Care of Airmen 13

Step 2. Needs Assessment Survey

13

• If assessments are active for an event, fill in accordingly

• A case manager will be assigned from the nearest Airman

and Family Readiness Center and will contact the

member/family

One Team, One Family, One Mission … Taking Care of Airmen 14

Step 3. Update Contact Information

14

From the My Info tab

A. Click the Verify Info as Current button or…

B. Click the Edit button and update it

3

BA

One Team, One Family, One Mission … Taking Care of Airmen 15

Connecting to Resources

AFPAAS supports Air Force readiness by supporting families:

Providing affected members and families with:

Case managers, counselors, and core compliant experts

Installation resources

Community and national resources and services

Extensive “information & referral”

Assess the impact of event on families and their needs

19 Categories of need and 4 Severity Levels

Capture initial needs and recovery over time

Quickly assess most severe needs (triage)

Capable of having multiple pre/post event survey/assessments

April 2009 15https://afpaas.af.mil

One Team, One Family, One Mission … Taking Care of Airmen 1616

Needs Assessment

One Team, One Family, One Mission … Taking Care of Airmen 1717

Reporting Capability

One Team, One Family, One Mission … Taking Care of Airmen 18

Installation Perspective

Notified that an event has been activated, or request activation

Conduct a recall (i.e., phone tree)

Email information along with reporting expectations and timeline, instructing personnel to log into AFPAAS and account for themselves and their family members

Chase stragglers

24/7 operations until 100% accountability has been reached or event is deactivated

One Team, One Family, One Mission … Taking Care of Airmen 19

Benchmarking Applications:

Data Source

Technology!

Have a data source tracking travelers

Emergency assistance providers offer software ($)

Can start with mechanisms already in place for registration

Study abroad application process

Travel authorization (RTA) process

Research / Institutional Review Board approval process

Interoperability is key

Utilize student record databases and integrate them if possible

One Team, One Family, One Mission … Taking Care of Airmen 20

Benchmarking Applications:

Automated Methods

Use automated methods for accountability in large-scale or impactful incidents

Be aware of all resources available

Social media, Microsoft Outlook voting buttons, WhatsApp

One Team, One Family, One Mission … Taking Care of Airmen 21

Benchmarking Applications:

Debrief

Once an event has completed, evaluate process for challenges and weaknesses that can be improved

Debrief with key players (i.e., crisis management team) within four weeks of an incident ending

Document lessons learned

Establish clearly defined protocols

Exercise procedures, highlighting any changes

One Team, One Family, One Mission … Taking Care of Airmen 22

Key Takeaways

Accurate, timely data is essential for accountability purposes

Technological interoperability is key

Clear procedural structures and communication chains are essential

Know where to turn for resources for those in need

Have criticality of needs defined

Debrief

One Team, One Family, One Mission … Taking Care of Airmen 23

Recent Real-World

Accountability Events

2011 OPERATION TOMODACHI Earthquake and Tsunami Japan

2015 Authorized/Mandated Dependent Departure Turkey

2016 Hurricane MATTHEW

Hurricane MatthewDependent Departure Turkey

One Team, One Family, One Mission … Taking Care of Airmen 24

Air Force Personnel Center

Q & A